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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43533 Views
  • 15 replies
  • 36 likes
  • 43533 Views
  • 15 replies
  • 36 likes

Superuser Contribution Crashes during DJ

PlanPremiumCountry DeviceiPhone 14 ProOperating System(iOS 16.4) My Question or IssueSpotify encountered a strange bug that cause app to crash when playing the AI DJ. DJ was saying here’s a word fr- and was cut short. Audio listed as Greeting from av...

  • Visitor
  •   Plan Premium Country   Device iPhone 14 Pro Operating System (iOS 16.4)   My Question or Issue Spotify encountered a strange bug that cause app to crash when playing the A...
  • 31xjynbtnfi7e3r6jx3w
  • Visitor
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Superuser Contribution Add whole playlists to “Liked Songs” at once

Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I should be able to add an entire playlist to my Liked ...

  • Casual Listener
  • Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I sh...
  • SpottyFriar
  • Visitor
  • 3655 Views
  • 9 replies
  • 3 likes
  • 3655 Views
  • 9 replies
  • 3 likes

Superuser Contribution Spotify keeps randomly pausing

PlanPremiumCountryThailand DeviceIPhone 13, iPad Air, asus gaming laptop My Question or IssueMy Spotify keeps randomly pausing after around 2-3 minutes of playing. I have to manually press play again everytime.

  • Visitor
  • Plan Premium Country Thailand  Device IPhone 13, iPad Air, asus gaming laptop    My Question or Issue My Spotify keeps randomly pausing after around 2-3 minutes of playing. I h...
  • OscarDC
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

spotify connect speaker volume increases when phone disconnects

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room and is very scary to experience for my coworkers.

  • Visitor
  • When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room an...
  • Saulruiz82
  • Visitor
  • 426 Views
  • 5 replies
  • 2 likes
  • 426 Views
  • 5 replies
  • 2 likes

Superuser Contribution Why is it I don't receive any notifications for new releases? App or mail.

Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.

  • Regular
  • Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.
  • vini500300
  • Casual Listener
  • 5536 Views
  • 17 replies
  • 1 likes
  • 5536 Views
  • 17 replies
  • 1 likes

After Advertisement, no sound

Premium plan. Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the time is ticking and even subtitles appear on the screen, yet th...

  • Newbie
  • Premium plan.   Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the tim...
  • _1-5j77urc5tw
  • Newbie
  • 428 Views
  • 2 replies
  • 1 likes
  • 428 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Search doesn't work on carplay

PlanFamily PremiumCountrySpainDeviceiPhone 12 pro Operating SystemiOS 16.6 My Question or Issuein CarPlay It display" something was wrong" all the time when you press search on carplay. It works if you select the music direct on the phone

  • Casual Listener
  •   Plan Family Premium Country Spain Device iPhone 12 pro  Operating System iOS 16.6   My Question or Issue in CarPlay It display" something was wrong" all the time when you ...
  • Izamivida
  • Casual Listener
  • 2555 Views
  • 3 replies
  • 0 likes
  • 2555 Views
  • 3 replies
  • 0 likes

Superuser Contribution When I open Spotify it mutes other audio streaming

PlanPremiumCountrySwedenDeviceiPhone 13Operating SystemiOS 16.1 My Question or Issue There is an error with the app in iOS.As soon as ypu open the Spotify app it mutes other streaming audio sources. So if I am listening to radio in another app and wa...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 13 Operating System iOS 16.1   My Question or Issue   There is an error with the app in iOS. As soon as ypu open the Spotify app it mut...
  • dicktrickle
  • Casual Listener
  • 8606 Views
  • 56 replies
  • 23 likes
  • 8606 Views
  • 56 replies
  • 23 likes

Spotify Plays the Wrong Song and No Solutions Work

PlanFreeCountryUKDevice(iPhone 5) My Question or Issue Hi, I installed Spotify on my iPhone this morning and it nearly always plays a different song to the one I’ve clicked on - I’ve looked through on here a lot and none of the solutions I can try (a...

  • Casual Listener
  • Plan Free Country UK Device (iPhone 5)   My Question or Issue   Hi,   I installed Spotify on my iPhone this morning and it nearly always plays a different song to the one I’...
  • Idontwantausername6
  • Visitor
  • 36041 Views
  • 15 replies
  • 0 likes
  • 36041 Views
  • 15 replies
  • 0 likes

Superuser Contribution Spotify Connect showing 'Premium users only'

PlanFree Device(iPhone XR, Windows Desktop, Chrome Cast)Operating System(iOS 14.4, Windows 10,etc.) My Question or IssueAs the title suggests, both the desktop app and the mobile app are showing a 'Premium users only' message when attempting to use S...

  • Newbie
  • Plan Free   Device (iPhone XR, Windows Desktop, Chrome Cast) Operating System (iOS 14.4, Windows 10,etc.)   My Question or Issue As the title suggests, both the desktop app and the...
  • k_rob2
  • Visitor
  • 11656 Views
  • 18 replies
  • 5 likes
  • 11656 Views
  • 18 replies
  • 5 likes

Superuser Contribution Apple Watch app skipping songs

Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playing for like 5 seconds and then skip. I'v tried dele...

  • Visitor
  • Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playi...
  • Dessi
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback via Sonos

PlanFree/PremiumCountryNetherlands DeviceIphone or Ipad to Sonos system My Question or IssueHi, I use the playback crossfade option on a more then daily basis but found out since last week that this option does't work anymore via our Sonos speaker in...

  • Visitor
  • Plan Free/Premium Country Netherlands    Device Iphone or Ipad to Sonos system    My Question or Issue Hi, I use the playback crossfade option on a more then daily basis ...
  • Ivelina
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution App doesn't save podcast episodes filter

I don't want to see every episode for a specific podcast. I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the All Episode button, choose "Unplayed" and it filters perf...

  • Casual Listener
  • I don't want to see every episode for a specific podcast.  I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the ...
  • Mfuller
  • Casual Listener
  • 3384 Views
  • 12 replies
  • 23 likes
  • 3384 Views
  • 12 replies
  • 23 likes

Solved!! [iOS] Volume Spike When Using Bluetooth Earphones

PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueUsing version 8.5.84, I believe this issue only started with this exact version. It occurs when I'm using my bluetooth earphones (Aukey EP-T10) and I pause using e...

  • Casual Listener
  • Plan Premium Country Singapore Device iPhone 12 Operating System iOS 14.2   My Question or Issue Using version 8.5.84, I believe this issue only started with this exact version. It occ...
  • Johhnyc1130
  • Visitor
  • 1443 Views
  • 5 replies
  • 0 likes
  • 1443 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not getting 30 mins of uninterrupted listening

PlanFreeCountryAmericaDeviceiPhone 8Operating SystemiOS 11 My Question or IssueWhen I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often not getting a full thirty minutes. At first I thought I was just thinking it...

  • Newbie
  • Plan Free Country America Device iPhone 8 Operating System iOS 11   My Question or Issue When I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often ...
  • artsygirlmb
  • Newbie
  • 10922 Views
  • 15 replies
  • 16 likes
  • 10922 Views
  • 15 replies
  • 16 likes

[Mobile] "New Music For You" Popup: How to disable?

Hi,So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some whatever artist.All my notification settings are turne...

  • Casual Listener
  • Hi, So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some w...
  • PooSmith
  • Visitor
  • 967 Views
  • 3 replies
  • 5 likes
  • 967 Views
  • 3 replies
  • 5 likes

Solved!! Playing podcast via Spotify connect

PlanPremiumCountryNorwayDevice(iPhone 11Operating System(iOS My Question or IssueWhy can’t I play podcasts through Spotify connect to my WiFi speaker? Since Spotify has used so much time and effort to make Spotify a good library for podcasts I think ...

  • Newbie
  •   Plan Premium Country Norway Device (iPhone 11 Operating System (iOS    My Question or Issue Why can’t I play podcasts through Spotify connect to my WiFi speaker? Since Spo...
  • floodwayprintco
  • Newbie
  • 6194 Views
  • 11 replies
  • 4 likes
  • 6194 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify not playing through bluetooth headphones on apple watch

PlanFamily PremiumCountry UK DeviceiPhone XR iOS 16.1.1 and Apple Watch 8 watchOS 9.1 and Sony WF-1000XM4 My Question or IssueSpotify is not playing through bluetooth headphones on apple watch. Headphones are not appearing in device list. This happen...

  • Newbie
  •   Plan Family Premium Country UK   Device iPhone XR iOS 16.1.1 and Apple Watch 8 watchOS 9.1 and Sony WF-1000XM4     My Question or Issue Spotify is not playing thr...
  • Tenko888
  • Visitor
  • 5136 Views
  • 13 replies
  • 0 likes
  • 5136 Views
  • 13 replies
  • 0 likes