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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 897 Views
  • 2 replies
  • 6 likes
  • 897 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16106 Views
  • 1 replies
  • 2 likes
  • 16106 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88908 Views
  • 125 replies
  • 33 likes
  • 88908 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20880 Views
  • 8 replies
  • 0 likes
  • 20880 Views
  • 8 replies
  • 0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

  • Newbie
  • Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...
  • fbs4800
  • Newbie
  • 660 Views
  • 2 replies
  • 2 likes
  • 660 Views
  • 2 replies
  • 2 likes

I can’t make siri play my favorite songs playlist

Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for. How do I fix this?

  • Visitor
  • Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for.    How do I fix this?
  • Ness6
  • Visitor
  • 3457 Views
  • 2 replies
  • 1 likes
  • 3457 Views
  • 2 replies
  • 1 likes

Superuser Contribution Search results are incomplete

PlanPremiumCountryUSADeviceiPhone 13 proOperating SystemiOS 16.6 My Question or IssueIf you search for "The ava song" the results are missing the song called "The Ava Song" by Francis Dunnery. If you search for "The Ava Song Francis," the result show...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 pro Operating System iOS 16.6   My Question or Issue If you search for "The ava song" the results are missing the song called "The Ava Song" b...
  • dhuber
  • Casual Listener
  • 87 Views
  • 2 replies
  • 0 likes
  • 87 Views
  • 2 replies
  • 0 likes

Solved!! Accessing and adjusting songs simultaneously on two devices.

Hi all, Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and then adjust the volume or press next song with my phone while t...

  • Casual Listener
  • Hi all,   Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and the...
  • scruben
  • Casual Listener
  • 82 Views
  • 2 replies
  • 1 likes
  • 82 Views
  • 2 replies
  • 1 likes

Superuser Contribution Smart shuffle bug

PlanPremium CountryEuropeDeviceiPhone 13 mini Operating SystemiOS 16.3.1 My Question or IssueSmart shuffle messes up the order of the playlist of Liked Songs even after being turned off. The following behaviour explains this:- play the playlist of Li...

  • Casual Listener
  • Plan Premium   Country Europe Device iPhone 13 mini   Operating System iOS 16.3.1   My Question or Issue Smart shuffle messes up the order of the playlist of Liked Song...
  • mrlaggey
  • Newbie
  • 3365 Views
  • 7 replies
  • 1 likes
  • 3365 Views
  • 7 replies
  • 1 likes

Superuser Contribution My Shazam tracks are not syncing with Spotify. Help please?

I have already tried disconnecting, deleting and reinstalling both Shazam and Spotify several times. I switched from android to iPhone a year ago and since then not one song has synced even though the playlist is still being created.

  • Visitor
  • I have already tried disconnecting, deleting and reinstalling both Shazam and Spotify several times. I switched from android to iPhone a year ago and since then not one song has synced even though th...
  • oliviercora
  • Visitor
  • 108 Views
  • 2 replies
  • 0 likes
  • 108 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts aren't downloading?

PlanPremiumCountryEngland Device(iPhone 11)Operating System(iOS 10) My Question or IssuePodcasts are no longer downloading. I click on the download button and it's briefly added to my 'episodes', but the episodes button and download button reset and ...

  • Newbie
  • Plan Premium Country England  Device (iPhone 11) Operating System (iOS 10)   My Question or Issue Podcasts are no longer downloading. I click on the download button and it's brief...
  • willisbest
  • Casual Listener
  • 14164 Views
  • 4 replies
  • 0 likes
  • iOS
    Offline Access
    Podcast Issues
    Podcasts
  • 14164 Views
  • 4 replies
  • 0 likes

Superuser Contribution loop function on spotify mobile

PlanPremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 15) My Question or IssueDespite having premium, the loop function on my spotify mobile does nothing. When I loop it generally and loop with the "1' number in front of it, nothing ha...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 13) Operating System (iOS 15)   My Question or Issue Despite having premium, the loop function on my spotify mobile does nothing. When...
  • arjhantamboli
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution No back option from queue

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16.1.1 My Question or IssueThere is no longer a back option from the queue page. The only way I can get out of the queue page is by selecting the ellipsis next to the now playing song and selecti...

  • Casual Listener
  • Plan Premium Country US Device iPhone 11 Operating System iOS 16.1.1   My Question or Issue There is no longer a back option from the queue page. The only way I can get out of the queu...
  • Eni
  • Moderator
  • 60 Views
  • 1 replies
  • 1 likes
  • 60 Views
  • 1 replies
  • 1 likes

Cant Change premium plan with Apple ID.

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

  • Visitor
  • Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.
  • Maxim
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Solved!! Spotify stops playing after 1minute

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this.So for 2weeks I've had the same problem, my tracks starts playing but stops again at 1minute, and it doesn't stop in a way that it is...

  • Newbie
  • Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this. So for 2weeks I've had the same problem, my tracks starts playing but stops ag...
  • tmarquis
  • Visitor
  • 59161 Views
  • 169 replies
  • 16 likes
  • 59161 Views
  • 169 replies
  • 16 likes

Superuser Contribution Podcasts rewinding themselves

PlanPremiumCountryUSADeviceiPhone 14 (also happened on XR)Operating SystemiOS 16.6 occasionally my podcasts will rewind themselves with no effect on the timer and start repeating parts I already listened to. Since there is no effect on the timer, I c...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 14 (also happened on XR) Operating System iOS 16.6   occasionally my podcasts will rewind themselves with no effect on the timer and start repeati...
  • Jas6nq
  • Regular
  • 113 Views
  • 4 replies
  • 0 likes
  • 113 Views
  • 4 replies
  • 0 likes

Viewing any song’s streams besides the popular on mobile

I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular and I would just like to see the streams on those songs

  • Newbie
  • I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular  and I would just like to see the...
  • AdamDam
  • Spotify Star
  • 71815 Views
  • 3 replies
  • 48 likes
  • 71815 Views
  • 3 replies
  • 48 likes

Superuser Contribution Opening other apps pauses Spotify - fix this

a recent change has caused Spotify to pause the music or podcast when I open an other open that possibly has audio, but I'm not listening to the other app - please continue playing Spotify Premium DuoUSA Device(iPhone 13 Pro)Operating System(iOS 16.6...

  • Casual Listener
  • a recent change has caused Spotify to pause the music or podcast when I open an other open that possibly has audio, but I'm not listening to the other app - please continue playing Spotify   P...
  • Dian
  • Moderator
  • 209 Views
  • 1 replies
  • 1 likes
  • fix auto stop
  • 209 Views
  • 1 replies
  • 1 likes

"Liked" songs no longer visible when viewing albums

Since the new update, one of the most useful features on Spotify for me is gone. Previously, you used to be able to look at an album and see which songs from a specific album were previously "liked" with a heart next to them. I see that the heart has...

  • Regular
  • Since the new update, one of the most useful features on Spotify for me is gone.   Previously, you used to be able to look at an album and see which songs from a specific album were previously...
  • Malakowalski
  • Newbie
  • 2053 Views
  • 10 replies
  • 11 likes
  • 2053 Views
  • 10 replies
  • 11 likes

Solved!!Superuser Contribution Spotify is unreliable connecting headphones to Apple Watch

(Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On) When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth headphones. I try various combinations of force closing the app,...

  • Regular
  • (Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On)   When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth head...
  • errold32
  • Casual Listener
  • 3899 Views
  • 18 replies
  • 4 likes
  • 3899 Views
  • 18 replies
  • 4 likes

Superuser Contribution No sound on TV with apple tv 4k

Hi,There is no sound from Spotify ios iphone app - airplay - apple tv 4k - HDMI - TV.The artwork and music progression appears on tv but no sound.All firm/software up to date, devices rebooted / reinstalled from scratch. setup works with other apps a...

  • Regular
  • Hi, There is no sound from Spotify ios iphone app - airplay - apple  tv 4k - HDMI - TV. The artwork and music progression appears on tv but no sound. All firm/software up to date, devices re...
  • floppy47
  • Visitor
  • 6036 Views
  • 17 replies
  • 3 likes
  • 6036 Views
  • 17 replies
  • 3 likes

Superuser Contribution Liked songs now grouping by release

PlanPremiumCountryUKDeviceiPhone 12Operating SystemiOS My Question or IssueUp until the weekend, when I went into liked songs for an artist it showed all of the sings I had liked and for the most part downloaded so I could start playing one song and ...

  • Music Fan
  • Plan Premium Country UK Device iPhone 12 Operating System iOS   My Question or Issue Up until the weekend, when I went into liked songs for an artist it showed all of the sings I had l...
  • Stedman
  • Regular
  • 3619 Views
  • 43 replies
  • 10 likes
  • 3619 Views
  • 43 replies
  • 10 likes

Superuser Contribution Hide Song Button/Option Doesn't Work-Give users the option to DISLIKE a song

PlanPremiumCountryUSDeviceiPhone & MacBook AirOperating SystemiOS 14.4 & macOS Big Sur 11.2.1 My Question or IssueI find it HIGHLY annoying that I can LIKE a song but I can't DISLIKE IT. This used to be an easy option on Spotify that changed and I'm ...

  • Visitor
  • Plan Premium Country US Device iPhone & MacBook Air Operating System iOS 14.4 & macOS Big Sur 11.2.1   My Question or Issue I find it HIGHLY annoying that I can LIKE a song but...
  • KriZm
  • Casual Listener
  • 2475 Views
  • 23 replies
  • 5 likes
  • 2475 Views
  • 23 replies
  • 5 likes