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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

172 Views

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278799 Views

58 replies

14 likes

  • 278799 Views
  • 58 replies
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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

b-ram1982

Newbie

178330 Views

508 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118703 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution I can't clear Cache or remove downloads

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 10 My Question or IssueHi, When I tap 'Clear Cache' it doesn't and when I tap 'Remove all downloads, it doesn't work either. I've tried deleting the app, rebooting my iphone and re-downloading the...

Visitor

  Plan Premium Country UK Device iPhone 8 Operating System iOS 10   My Question or Issue Hi, When I tap 'Clear Cache' it doesn't and when I tap 'Remove all downloads, it doesn't ...

Maria

Moderator

691 Views

1 replies

0 likes

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Superuser Contribution “Something went wrong” error on the home screen.

Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’ve restarted my phone/the app several times to no ef...

Newbie

Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’v...

pmic1969

Visitor

19137 Views

44 replies

33 likes

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  • 44 replies
  • 33 likes

Superuser Contribution Volume not lowering with Bluetooth speaker

PlanPremium familyCountryUSDeviceIphone 17Operating SystemiOS 26.1 My Question or IssueMy iPhone volume is at 0 but Bluetooth speaker is still playing and too loud. I can turn the volume up with my phone controls and I can turn it down as well, but w...

Newbie

Plan Premium family Country US Device Iphone 17 Operating System iOS 26.1   My Question or Issue My iPhone volume is at 0 but Bluetooth speaker is still playing and too loud. I can tur...

Joan

Moderator

283 Views

1 replies

0 likes

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Superuser Contribution Trying to search for music freezes application on iOS.

PlanPremiumCountryCanada DeviceIphone 17 pro maxOperating SystemiOS 26.1 My Question or IssueLike stated try to search for music using the search function freezes the app making it unusable until close. Issue persist when searching library or playlis...

Casual Listener

Plan Premium Country Canada  Device Iphone 17 pro max Operating System iOS 26.1   My Question or Issue Like stated try to search for music using the search function freezes the...

Dessi

Moderator

255 Views

1 replies

0 likes

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Superuser Contribution Turnup authorisation

My Question or Issue I have tried to link my spotify to the Turnup dating app, however when it goes to authorise it, I get "invalid client. Insecure redirect uri". I have googled it and it talks about spotify for developers...which I have absolutely ...

Visitor

My Question or Issue   I have tried to link my spotify to the Turnup dating app, however when it goes to authorise it, I get "invalid client. Insecure redirect uri". I have googled it and it t...

OscarDC

Moderator

391 Views

1 replies

0 likes

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Superuser Contribution Bad quality on new iPhone 17 Air

PlanPremiumCountrySwitzerlandDeviceiPhone 17 AirOperating SystemiOS 26 My Question or IssueEversince I got a new iPhone 17 Air Spotify's sound quality is incredibly awful. Everything sounds terrible and you can defintley hear the difference when comp...

Newbie

Plan Premium Country Switzerland Device iPhone 17 Air Operating System iOS 26   My Question or Issue Eversince I got a new iPhone 17 Air Spotify's sound quality is incredibly awful. Ev...

OscarDC

Moderator

842 Views

1 replies

0 likes

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Superuser Contribution Help me get my playlist back pleeease

No trace of one of my most frequently used playlists, not found in recovered playlists, ive checked all my filters and I know im on the same account

Newbie

No trace of one of my most frequently used playlists, not found in recovered playlists, ive checked all my filters and I know im on the same account

a97sebgo

Visitor

2099 Views

15 replies

1 likes

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  • 15 replies
  • 1 likes

Superuser Contribution Spotify song blocking features

PlanPremiumCountryAustraliaDeviceIpad air (M2, 2024)Operating System(IPadOS 18.6.2) My Question or IssueHi,I am having current issues on my spotify on my ipad in a way that the current song section is overlapping the other buttons (library, home, sea...

Casual Listener

  Plan Premium Country Australia Device Ipad air (M2, 2024) Operating System (IPadOS 18.6.2)   My Question or Issue Hi, I am having current issues on my spotify on my ipad in a ...

OscarDC

Moderator

290 Views

3 replies

0 likes

IO
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Spotify bug fix (ios)

PlanPremium individual CountryNigeria DeviceiPhone XROperating SystemiOS 18 My Question or Issuewhen ever i am playing a song, and i minimize Spotify to use another app, if i come back to Spotify another song enters and I don’t like that i have tried...

Visitor

Plan Premium individual  Country Nigeria  Device iPhone XR Operating System iOS 18   My Question or Issue when ever i am playing a song, and i minimize Spotify to use another...

MateusM

Spotify Star

249 Views

1 replies

0 likes

Possible Bug
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My phone is not allowing me to skip ads. Why???

Usually after five seconds of listening to an ad on my phone I can skip the ad but recently my phone has not allowing me to skip these ads. I listened to five ads in a row without skipping it was painful.

Casual Listener

Usually after five seconds of listening to an ad on my phone I can skip the ad but recently my phone has not allowing me to skip these ads. I listened to five ads in a row without skipping it was pai...

alex494wsp

Visitor

5981 Views

3 replies

1 likes

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Solved!!Superuser Contribution Desktop local files don't sync to Iphone

PlanPremiumCountryUSADeviceiPhone xOperating SystemWindows 11 My Question or IssueI used to be able to sync local files from my desktop to Iphone without any problem but now its literally impossible. I even get a pop up saying if you own the song cli...

Casual Listener

  Plan Premium Country USA Device iPhone x Operating System Windows 11   My Question or Issue I used to be able to sync local files from my desktop to Iphone without any problem ...

Joan

Moderator

1696 Views

5 replies

0 likes

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Can’t add songs to Liked Songs playlist through my Apple Watch using the smart shuffle

PlanPremiumCountrySpainDeviceApple watch Ultra 1Operating SystemWatch OS 26 As the title suggests, I've been experiencing an issue with adding new songs through myApple Watch Ultra 1since the watchOS 26 update. The small plus button in the bottom lef...

Casual Listener

Plan Premium Country Spain Device Apple watch Ultra 1 Operating System Watch OS 26   As the title suggests, I've been experiencing an issue with adding new songs through myApple Watch U...

Toasted_Goods

Visitor

989 Views

5 replies

0 likes

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Spotify keeps interrupting myn playlists and playing recently liked songs

PlanPremium family planCountryUSADeviceIphone 15 IOS18.6.2Operating SystemIOS 18.6.2 My Question or IssueI start a playlist, que, jam, and I stop for indescriminate amounts of time and spotfy automatically switches to recently liked songs or previous...

Visitor

  Plan Premium family plan Country USA Device Iphone 15 IOS18.6.2 Operating System IOS 18.6.2   My Question or Issue I start a playlist, que, jam, and I stop for indescriminate a...

Amay

Spotify Star

166 Views

1 replies

0 likes

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Spotify Connect AV Receiver

Hello, I have a Premium plan and have for a while now not been able to make a connection between any device (pc, samsung tablet, iPhone) and my Yamaha AV Receiver (RX-2060).Has there been an update on Spotify side that has caused the Spotify Connect ...

Casual Listener

Hello,   I have a Premium plan and have for a while now not been able to make a connection between any device (pc, samsung tablet, iPhone) and my Yamaha AV Receiver (RX-2060). Has there been ...

Amay

Spotify Star

299 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify video not working

PlanFreeCountryThe BahamasDeviceiPhone XROperating SystemiOS 15.2.1 My Question or IssueI have been trying to watch a podcast(JRE) but only the audio plays and I see no option for video. I have done a clean reinstall and check all settings and set th...

Casual Listener

Plan Free Country The Bahamas Device iPhone XR Operating System iOS 15.2.1   My Question or Issue I have been trying to watch a podcast(JRE) but only the audio plays and I see no optio...

stopify992

Visitor

85113 Views

22 replies

1 likes

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Superuser Contribution How to change from Arabic to English language on app

Hello,The app language has gone to Arabic and I have no idea how to get back to English! I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Richard

Visitor

Hello, The app language has gone to Arabic and I have no idea how to get back to English!  I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Ric...

Eni

Moderator

2905 Views

3 replies

0 likes

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Solved!!Superuser Contribution How do I get rid of all that blue storage taken up?

Plan Premium Country USA Device iPhone 6 Operating System iOS My Question or Issue I'm worried that soon I'll have to stop adding to my hundreds of playlists, which are super important to me, or that something else less then ideal will happen. What d...

Casual Listener

  Plan Premium Country USA Device iPhone 6 Operating System iOS  My Question or Issue I'm worried that soon I'll have to stop adding to my hundreds of playlists, which a...

Seano69

Newbie

71221 Views

23 replies

0 likes

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Superuser Contribution Battery drain, overheating and lagging when using Spotify

Plan Premium Country Germany Device iPhone 13 mini Operating System iOS 18.5 My Question or Issue For about three or four days now, the app starts to lag pretty badly after just a few minutes of clicking through artists libraries and streaming differ...

Casual Listener

Plan Premium Country Germany Device iPhone 13 mini Operating System iOS 18.5   My Question or Issue For about three or four days now, the app starts to lag pretty badly after...

Vct4

Regular

14469 Views

34 replies

4 likes

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Superuser Contribution You’re in control pop up on launch

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueI am getting a strange pop up message when I start Spotify. *And every time I tap the Home icon!* It says You’re in control and has a button that says Choose. There is ...

Gig Goer

Plan Premium Country USA Device iPhone X Operating System iOS 14.5.1   My Question or Issue I am getting a strange pop up message when I start Spotify. *And every time I tap the Home i...

elcalebo

Music Fan

19054 Views

40 replies

4 likes

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  • 40 replies
  • 4 likes