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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36314 Views

40 replies

10 likes

  • 36314 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101539 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1259 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298435 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125513 Views

19 replies

38 likes

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Superuser Contribution my spotify can’t playing together when open shopee

i dont know why, i can’t play song when i open shopee or others e commers. the song automatic stop. so i must quit from shopee for listening the song 沈 it’s really bad. i already remove and installed spotify many times, but still same.PlanFreeCountry...

Visitor

i dont know why, i can’t play song when i open shopee or others e commers. the song automatic stop. so i must quit from shopee for listening the song 🥲 it’s really bad. i already remove and installe...

Paula_Vi

Moderator

24720 Views

4 replies

0 likes

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Superuser Contribution How do i avoid songs stopping while using apps

So i play geometry dash on mute while listening to custom music (which i use spotify for) and the song stops as soon as i open the app.PlanFreeCountryEnglandDeviceiPhone SEOperating SystemiOS 13

Casual Listener

So i play geometry dash on mute while listening to custom music (which i use spotify for) and the song stops as soon as i open the app. Plan Free Country England Device iPhone SE Operating Sys...

roccog

Visitor

4086 Views

3 replies

0 likes

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Superuser Contribution descargas offlice

Planpremiun My Question or Issuecambie de celular y alcance el limite de dispositivos con descargas offlice. cerre sesion en todos los dispositivos, reinstale spotify en iphone y espere pero sigue sin dejarme descargar. necesito que me reseteen los d...

Visitor

Plan premiun   My Question or Issue cambie de celular y alcance el limite de dispositivos con descargas offlice. cerre sesion en todos los dispositivos, reinstale spotify en iphone y espere ...

OscarDC

Moderator

130 Views

1 replies

0 likes

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  • 1 replies
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Bluetooth plug in receiver automatically reshuffles any playlist whenever connected

PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 17.5.1 Spotify is version 9.0.28. My Question or Issue As of a Spotify update within the past two weeks, one before the most current update of 9.0.28, every time I connect to a plug bluetooth re...

Newbie

  Plan Premium Country USA Device iPhone 15 Operating System iOS 17.5.1   Spotify is version 9.0.28.   My Question or Issue   As of a Spotify update within the past ...

john321rose

Newbie

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Playlists & song data download?

Plan: Duo/PremiumCountry: MexicoDevice(iPhone 12 Pro, Macbook Pro late 2016)Operating System(iOS Monterey 12.7.6) My Question or IssueI have to keep asking and never get a response. I want to be able to save the data (songs, artist, album) from my pl...

Music Fan

Plan: Duo/Premium Country: Mexico Device (iPhone 12 Pro, Macbook Pro late 2016) Operating System (iOS Monterey 12.7.6)   My Question or Issue I have to keep asking and never get a respon...

Billy-J

Spotify Star

1559 Views

3 replies

0 likes

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Superuser Contribution PLEASE fix poor AirPlay connectivity

Plan: PremiumCountry: USADevice: iPhone 11 Pro , iPad 12.9 3rdGenOperating System iOS, iPadOS My Question or IssueI can play iTunes and youtube, etc., to airplay speakers/HomePod fine all day long. However, Spotify regularly disconnects after a song ...

Regular

Plan: Premium Country: USA Device: iPhone 11 Pro , iPad 12.9 3rdGen Operating System iOS, iPadOS   My Question or Issue I can play iTunes and youtube, etc., to airplay speakers/HomePo...

Paula_Vi

Moderator

10265 Views

44 replies

10 likes

  • 10265 Views
  • 44 replies
  • 10 likes

Superuser Contribution Enable local Songs on ipad

It is so cool that Spotify allows Users to integrate Songs, saved on the local device, to a playlist. I don’t understand why this Feature is not available on Spotify- would be amazing to have it.

Visitor

It is so cool that Spotify allows Users to integrate Songs, saved on the local device, to a playlist. I don’t understand why this Feature is not available on Spotify- would be amazing to have it.&nbs...

Yordan

Moderator

158 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can’t search / sort playlists anymore

Hi,I might be missing something but I can’t sort inside my playlists any longer. Also not able to search inside a playlist. also the search in “your library” doesn’t show any results for songs/artists I know I have in my playlists. What’s going on he...

Casual Listener

Hi, I might be missing something but I can’t sort inside my playlists any longer. Also not able to search inside a playlist.  also the search in “your library” doesn’t show any results f...

Yordan

Moderator

19023 Views

9 replies

4 likes

  • 19023 Views
  • 9 replies
  • 4 likes

Superuser Contribution Car Bluetooth issue - automatically goes on repeat

Lately I’ve noticed my car Bluetooth automatically putting my Spotify playlist/album on repeat instead of just playing through then going to recommended songs. It also seems to cancel out podcasts I have added to my queue. How do I fix this?

Regular

Lately I’ve noticed my car Bluetooth automatically putting my Spotify playlist/album on repeat instead of just playing through then going to recommended songs. It also seems to cancel out podcasts I...

gc123

Regular

4279 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Superuser Contribution Hide Song Button/Option Doesn't Work-Give users the option to DISLIKE a song

PlanPremiumCountryUSDeviceiPhone & MacBook AirOperating SystemiOS 14.4 & macOS Big Sur 11.2.1 My Question or IssueI find it HIGHLY annoying that I can LIKE a song but I can't DISLIKE IT. This used to be an easy option on Spotify that changed and I'm ...

Visitor

Plan Premium Country US Device iPhone & MacBook Air Operating System iOS 14.4 & macOS Big Sur 11.2.1   My Question or Issue I find it HIGHLY annoying that I can LIKE a song but...

Mojo_Cat

Regular

6830 Views

28 replies

10 likes

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  • 28 replies
  • 10 likes

Songs only play on CarPlay and not on phone

PlanPremiumCountryUSDeviceiPhone 16 ProOperating System(iOS 26.2.1) My Question or IssueSince updating to IOS to 26.2.1 two days ago, Spotify only plays in my car on Apple CarPlay and will not play on my iphone. When I press play on my phone, it imme...

Casual Listener

Plan Premium Country US Device iPhone 16 Pro Operating System (iOS 26.2.1)   My Question or Issue Since updating to IOS to 26.2.1 two days ago, Spotify only plays in my car on Apple &n...

Ctoinfo1379

Casual Listener

288 Views

1 replies

0 likes

not playing properly
Software Glitch
  • 288 Views
  • 1 replies
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Superuser Contribution How can I correct the language to English?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

202 Views

1 replies

0 likes

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  • 1 replies
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[iOS][macOS] Spotify repeatedly rewinds 10 seconds regardless of playback state

Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: 8.5.40.252 macOS: 1.1.24.91.g4ca6d5eb My Issue I encountered some very strange behavior on both the iOS and m...

Visitor

Plan Premium   Country USA   Device iPhone Xs MacBook Pro 15" (2016)   Operating System iOS 13.1.2 macOS Catalina 10.15.2   Spotify app version iOS: ...

Jdeez

Visitor

2394 Views

1 replies

1 likes

bug
iOS
macOS
playback
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  • 1 replies
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Superuser Contribution im connected to internet but spotify says im offline

Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, and turned off power saver.

Newbie

Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, an...

calguy

Newbie

10496 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify app constantly crashing, breaking audio functionality on phone requiring phone restart.

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 16.7.12My Question or IssueReposting this as I do at least once a year. My Spotify app frequently breaks audio playback functionality on my phone, meaning that Spotify stops playing audio, and eve...

Music Fan

Plan Premium Country UK Device iPhone 8 Operating System iOS 16.7.12 My Question or Issue Reposting this as I do at least once a year. My Spotify app frequently breaks audio playback functio...

Maria

Moderator

1227 Views

1 replies

0 likes

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Solved!!Superuser Contribution Random songs playing in my playlist on Alexa

when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my playlist but now that im not connected to my alexa it ...

Visitor

when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my pla...

31rwpwbzwjdowfpmmzms

Newbie

120397 Views

45 replies

2 likes

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  • 45 replies
  • 2 likes

Superuser Contribution Spotify Plays Songs or Podcasts at Double Speed

Issue Description:While playing songs or podcasts on Spotify, a sporadic issue occurs where playback suddenly speeds up for several seconds, as if fast-forwarding. This happens regardless of the playlist or content and can occur multiple times depend...

Newbie

Issue Description: While playing songs or podcasts on Spotify, a sporadic issue occurs where playback suddenly speeds up for several seconds, as if fast-forwarding. This happens regardless of the pl...

jim65richards

Newbie

762 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bluetooth compression ruining quality

PlanPremiumCountryUnited statesDeviceIPhone 14 proOperating SystemLatest IOS (but been an existing issue for years) My Question or IssueI understand that Spotify uses AAC codec already on certain platforms. But you’re choosing not to on the ios app. ...

Newbie

Plan Premium Country United states Device IPhone 14 pro Operating System Latest IOS (but been an existing issue for years)   My Question or Issue I understand that Spotify uses AAC cod...

norman89till

Newbie

2233 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Won't Play on Airplay with Airport Express

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I have an Airport Express connected to my wireless network strictly to stream music. Spotify has streamed correctly in the past, but lately, no sound plays. I'm able to s...

Newbie

    Plan Free Country USA Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue   I have an Airport Express connected to my wireless network strictly to ...

Paula_Vi

Moderator

4653 Views

6 replies

7 likes

  • 4653 Views
  • 6 replies
  • 7 likes