Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242679 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125897 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452111 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307915 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan Free/Premium Country Finland Device iPhone 15 Plus and iPhone 14 Plus Operating System iOS 18.6.2 My Question or Issue So when using spotify in the car (2015 Opel Corsa with intellilink R3.0) and having the spotify open on the screen, the sound ...
Plan Free/Premium Country Finland Device iPhone 15 Plus and iPhone 14 Plus Operating System iOS 18.6.2 My Question or Issue So when using spotify in the car (2015 Opel Cors...
Moderator
1330 Views
4 replies
0 likes
I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be playing fine, then will cut out for several seconds,...
I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be p...
Visitor
14799 Views
11 replies
0 likes
Hope someone can help here,I can no longer control playback on my Apple Watch (Series 3, WatchOS 8.8.1 - up to date) using my bluetooth headsets. I have a pair of Sony WH-1000XM3 and a pair of Anker Soundcore A1. I can only use the controls on the he...
Hope someone can help here, I can no longer control playback on my Apple Watch (Series 3, WatchOS 8.8.1 - up to date) using my bluetooth headsets. I have a pair of Sony WH-1000XM3 and a pair of An...
Newbie
938 Views
1 replies
0 likes
Operating SystemiPad(7), 26.4.2My Question or IssueGUI on my iPad has chaged without any reconfiguration from my site. It’s much worse than the previous one, how do I change it back?Thanks, Michal
Operating System iPad(7), 26.4.2 My Question or Issue GUI on my iPad has chaged without any reconfiguration from my site. It’s much worse than the previous one, how do I change it back? Tha...
Casual Listener
327 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 14Operating SystemiOS 16.4.1 My Question or IssueWhen playing from a playlist, the audio dips out in the last second of the song. It cuts off then fades in very quickly. Sounds almost like a sidechain if th...
Plan Premium Country United States Device iPhone 14 Operating System iOS 16.4.1 My Question or Issue When playing from a playlist, the audio dips out in the last second of the song. ...
Music Fan
26235 Views
60 replies
17 likes
Hey folks, I have an annoying issue on my iOS app, especially with its Autoplay feature, however not how options menu understands it.Sometimes when I bring app to the focus it starts playing by itself, which is especially annoying at work when I have...
Hey folks, I have an annoying issue on my iOS app, especially with its Autoplay feature, however not how options menu understands it. Sometimes when I bring app to the focus it starts playing by its...
Moderator
201 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device ( iPad Pro M5 ) Operating System (iPad OS 26.4.2) My Question or Issue Why doesn’t it have the option t...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device ( iPad Pro M5 ) Operating Syste...
Casual Listener
518 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 16 ProOperating SystemNewest iOS My Question or IssueIn the past days Spotify DJ talked to me in German but now I can only select english.
Plan Premium Country Germany Device iPhone 16 Pro Operating System Newest iOS My Question or Issue In the past days Spotify DJ talked to me in German but now I can only select englis...
Moderator
463 Views
1 replies
1 likes
PlanPremiumCountryMalaysia DeviceiPad 12.9 Pro 6th gen, Mac Mini M4 Pro Operating SystemiPadOS 26.5, Tahoe 26.1 My Question or IssueAbout the same time as the update that caused the artist page to crash Spotify on iPad when using an external keyboard...
Plan Premium Country Malaysia Device iPad 12.9 Pro 6th gen, Mac Mini M4 Pro Operating System iPadOS 26.5, Tahoe 26.1 My Question or Issue About the same tim...
Moderator
301 Views
4 replies
1 likes
PlanPremiumCountryCurrently in Colombia DeviceiPhone 15 Pro MaxOperating SystemiOS 17.0.3 My Question or IssueHello, for some reason when I activate local files on my iphone, it adds some duplicate songs to my library. Currently there are 2,203 track...
Plan Premium Country Currently in Colombia Device iPhone 15 Pro Max Operating System iOS 17.0.3 My Question or Issue Hello, for some reason when I activate local files on my ...
Casual Listener
4184 Views
13 replies
0 likes
I do not have the shuffle or the repeat button on my song menu PlanFreeCountryUSA DeviceiPhone 5s Operating SystemiOS My Question or IssueI don’t have the repeat or the suffle option on my song menu.0EAC803A-4127-4755-8BB5-EDA4E0554174.png
I do not have the shuffle or the repeat button on my song menu Plan Free Country USA Device iPhone 5s Operating System iOS My Question or Issue I don’t have ...
Visitor
132579 Views
31 replies
2 likes
PlanPremium StudentsCountryUnited StatesDeviceiPhone 15Operating SystemiOS 26 My Question or IssueSpotify Lossless mode is always enabled when using the app on my iPhone 15, I have tried switching audio qualities to auto, I've tried selecting Very Hi...
Plan Premium Students Country United States Device iPhone 15 Operating System iOS 26 My Question or Issue Spotify Lossless mode is always enabled when using the app on my iPhone 15, ...
Moderator
717 Views
1 replies
0 likes
Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1USA, Premium subscriptionSome artist pages crash instantly (after displaying for 0.1 s) only when:Device is in landscape modeMagic Keyboard attachedSame pages load normally if:keyboard detache...
Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1 USA, Premium subscription Some artist pages crash instantly (after displaying for 0.1 s) only when: Device is in landscape mode Magic K...
Casual Listener
3464 Views
26 replies
7 likes
PlanPremiumCountryAustraliaDeviceIPhone 17Operating System(iOS My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out of audio hours, even though it has recently 9/5/26, taken the subscription fee out of m...
PlanPremium Country Australia Device IPhone 17 Operating System (iOS My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out...
Newbie
326 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceIPhone 13 Pro MaxOperating SystemiOS 26.1 My Question or IssueHello, I am having an issue where whenever I’m on offline mode, my downloaded songs when searched is not playing, and when I reconnect to WiFi or cellular,...
Plan Premium Country Australia Device IPhone 13 Pro Max Operating System iOS 26.1 My Question or Issue Hello, I am having an issue where whenever I’m on offline mode...
Moderator
2148 Views
11 replies
0 likes
Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on
Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on
Casual Listener
38795 Views
19 replies
1 likes
PlanPremiumCountryAustraliaOperating SystemiOS My Question or IssueFor the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unable to use any settings from within the app due to this to fix any issue, ...
Plan Premium Country Australia Operating System iOS My Question or Issue For the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unabl...
Moderator
597 Views
10 replies
2 likes
Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 18.5) it isn‘t working. Does somebody know how to fi...
Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 1...
Casual Listener
4055 Views
11 replies
0 likes
Hi,I found a reproducible UI inconsistency regarding Liked Songs on iOS.My actual Liked Songs library contains more than 10,300 tracks. The library itself works correctly and new liked songs are still being added normally.However, inside the “Add to ...
Hi, I found a reproducible UI inconsistency regarding Liked Songs on iOS. My actual Liked Songs library contains more than 10,300 tracks. The library itself works correctly and new liked songs are ...
Moderator
705 Views
1 replies
1 likes
PlanFamilyCountryUKDeviceiPhone 17 ProOperating SystemiOS My Question or IssueI have a new iOS device that I need to download songs to but I am being asked to remove a device first that I no longer have access to. Where do I locate this device to rem...
Plan Family Country UK Device iPhone 17 Pro Operating System iOS My Question or Issue I have a new iOS device that I need to download songs to but I am being asked to remove a device...
Spotify Star
1005 Views
1 replies
0 likes
