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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35646 Views

40 replies

10 likes

  • 35646 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100832 Views

115 replies

12 likes

Other
  • 100832 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1235 Views

0 replies

0 likes

iOS
  • 1235 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297929 Views

61 replies

16 likes

  • 297929 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125338 Views

19 replies

38 likes

  • 125338 Views
  • 19 replies
  • 38 likes

Superuser Contribution Sound cuts out with static

PlanPremiumCountryUS Device Operating SystemiOS My Question or IssueMy sound keeps cutting out with small bursts of static. This happens despite having a stable internet connection. The song keeps playing even though I can't hear it. I've tried delet...

Newbie

Plan Premium Country US   Device   Operating System iOS   My Question or Issue My sound keeps cutting out with small bursts of static.  This happens despite having a st...

Eni

Moderator

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Spotify messages

Spotify messages has erased all my friends I normally send stuff to within the app. I can no longer share songs/albums directly to them.

Newbie

Spotify messages has erased all my friends I normally send stuff to within the app. I can no longer share songs/albums directly to them.

Billy-J

Spotify Star

155 Views

1 replies

0 likes

  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Completely closing/stopping a song on Spotify

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS latest My Question or IssueThis is infuriating to Google because everything I find is the reverse of my issue. On the Spotify app on my iPhone the only option is to pause a song, ...

Newbie

Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS latest   My Question or Issue This is infuriating to Google because everything I find is the reverse of my...

Simonhleh

Visitor

107464 Views

14 replies

11 likes

  • 107464 Views
  • 14 replies
  • 11 likes

Solved!! Update Apple TV!

(Apple) tvOS is one of the best interfaces to use on your TV. And luckily Spotify also has an app available for this platform. But the last few years it has really been lacking behind. While most modern TV OS’ have been receiving great updates and al...

Music Fan

(Apple) tvOS is one of the best interfaces to use on your TV. And luckily Spotify also has an app available for this platform. But the last few years it has really been lacking behind.   While...

User0815germany

Newbie

5755 Views

9 replies

38 likes

apple
apple TV
TV
UI
Urgent
  • 5755 Views
  • 9 replies
  • 38 likes

Solved!!Superuser Contribution Spotify sort your music- Trouble saving tracks to the playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm trying to sort a playlist so it gradually gets more energetic, and followed the advised ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

SeonaidDubh

Music Fan

14600 Views

26 replies

14 likes

  • 14600 Views
  • 26 replies
  • 14 likes

Superuser Contribution Canvas not working on iPad

I've seen this discussed in other threads, but havent really seen a solution.If the devs have any update on a fix, Im hoping they can take another look. Spotify for iPad v 9.1.14iPad Pro (12.9 inch) (5th Generation) I've already tried (in various ord...

Casual Listener

I've seen this discussed in other threads, but havent really seen a solution. If the devs have any update on a fix, Im hoping they can take another look.   Spotify for iPad v 9.1.14 iPad Pro...

Paula_Vi

Moderator

609 Views

3 replies

0 likes

  • 609 Views
  • 3 replies
  • 0 likes

Running Mix BPM is Incorrect

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature. I just wanted to point out a bug related to the song's actual tempo. I'm not...

Newbie

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature.   I just wanted to...

spoinged

Newbie

6136 Views

7 replies

8 likes

BPM
iOS
running mix
  • 6136 Views
  • 7 replies
  • 8 likes

Superuser Contribution Can't play downloaded podcasts on apple watch

PlanPremiumCountryUSDeviceApple Watch 10Operating SystemwatchOS 26.2 My Question or IssueI can't play downloaded podcasts on my apple watch. However, I can play the downloaded songs with no issue. The issue only pertains to podcasts.

Casual Listener

Plan Premium Country US Device Apple Watch 10 Operating System watchOS 26.2   My Question or Issue I can't play downloaded podcasts on my apple watch. However, I can play the downloade...

Eni

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs playing out of order even with shuffle off

I’ve been a Spotify user since 2014, and I’ve seen many changes over the years — most of them for the better. But one thing really bothers me lately. I love shuffling through my Liked Songs, and when I find a track I really like, I usually turn off s...

Music Fan

I’ve been a Spotify user since 2014, and I’ve seen many changes over the years — most of them for the better. But one thing really bothers me lately.   I love shuffling through my Liked Songs,...

Feky

Visitor

703 Views

2 replies

1 likes

  • 703 Views
  • 2 replies
  • 1 likes

Superuser Contribution App not connecting to internet

changed my phone to iPhone 16 from iPhone 13. the app won’t connect to the internet via WiFi or data. carried out full troubleshooting but still having the same issue. It won’t let me log in to the app now as it says it isn’t connected to the interne...

Newbie

changed my phone to iPhone 16 from iPhone 13.   the app won’t connect to the internet via WiFi or data.  carried out full troubleshooting but still having the same issue. It won’t le...

Paula_Vi

Moderator

1134 Views

5 replies

0 likes

  • 1134 Views
  • 5 replies
  • 0 likes

Superuser Contribution [iOS + Android] Playlists keep starting from the beginning

None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System iOS 16.0.2 My Question or Issue when I am playing a playlist the queue...

Casual Listener

None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System i...

brainstormer911

Casual Listener

49608 Views

146 replies

23 likes

  • 49608 Views
  • 146 replies
  • 23 likes

Social media

I could not find the links for adding my social media links to my Spotify page and my Spotify artist page. Where can I get this?

Newbie

I could not find the links for adding my social media links to my Spotify page and my Spotify artist page. Where can I get this?

Billy-J

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution remove followers

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow do i remove a follower?

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how do ...

nonary

Newbie

169741 Views

67 replies

377 likes

  • 169741 Views
  • 67 replies
  • 377 likes

Solved!!Superuser Contribution Apple watch downloads dont work offline

I have an apple watch SE, all IOS versions are up to date (watch and phone). If I download a playlist, spotify refuses to play it through my watch (as a device) unless the watch is 1. Connected to my WiFi, and 2. Disconnected from my phone. This comp...

Visitor

I have an apple watch SE, all IOS versions are up to date (watch and phone). If I download a playlist, spotify refuses to play it through my watch (as a device) unless the watch is 1. Connected to my...

Golo72

Casual Listener

35897 Views

62 replies

19 likes

  • 35897 Views
  • 62 replies
  • 19 likes

Superuser Contribution NEW SPOTIFY Update 9.0.86 Not Compatible with Apple Watch SE?

PLEASE recalibrate the latest Spotify Update 9.0.86 - it isn’t compatible with my Apple Watch SE used through a dear old iPhone 8. This has happened in the past and then a new update came out the following day which resolved the issue. Thanks in adva...

Casual Listener

PLEASE recalibrate the latest Spotify Update 9.0.86 - it isn’t compatible with my Apple Watch SE used through a dear old iPhone 8. This has happened in the past and then a new update came out the fol...

Joan

Moderator

3199 Views

1 replies

0 likes

  • 3199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Kids not available on the Austrian AppStore

Spotify Kids not available on the Austrian AppStore - when will it be available for download in austria ?

Newbie

Spotify Kids not available on the Austrian AppStore - when will it be available for download in austria 🇦🇹

11153146988

Casual Listener

1855 Views

5 replies

2 likes

  • 1855 Views
  • 5 replies
  • 2 likes

Superuser Contribution Podcast downloads and “Add to Your Episodes” not working on iOS

Hi,For the past several days my Spotify account cannot download podcast episodes on iOS.Downloads keep spinning indefinitely and never start.Because of this, the option “Add to Your Episodes” disappears and episodes are not saved. I tested Wi-Fi and ...

Visitor

Hi, For the past several days my Spotify account cannot download podcast episodes on iOS. Downloads keep spinning indefinitely and never start. Because of this, the option “Add to Your Episodes” d...

wegan45

Newbie

1525 Views

2 replies

0 likes

  • 1525 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disable shuffle by default

PlanPremiumCountryUSDeviceiphone 6S/carplayOperating SystemiOS My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search, and there are tons of shuffle play questions, can't find this specific i...

Casual Listener

Plan Premium Country US Device iphone 6S/carplay Operating System iOS   My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search...

doesnotlikespotfiy

Casual Listener

28817 Views

49 replies

7 likes

  • 28817 Views
  • 49 replies
  • 7 likes

Superuser Contribution Sharing Podcasts either from beginning or time stamp

PlanPremiumCountryUSAOperating System iOS 18 My Question or IssueWe used to be able to share a podcast either from a timestamp or the full podcast. It seems for months now, we're only able to share from a timestamp or we have to stop listening and sh...

Casual Listener

Plan Premium Country USA Operating System iOS 18   My Question or Issue We used to be able to share a podcast either from a timestamp or the full podcast.  It seems for months n...

Vasil

Moderator

1620 Views

3 replies

0 likes

  • 1620 Views
  • 3 replies
  • 0 likes

Profile picture bug

PlanFreeCountry Device( late 2016)Operating System(iOS 10) My Question or IssueWhenever i attempt to change my profile picture it just says try again repeatedly i tried the steps logging out deleting and still nothing

Newbie

Plan Free Country   Device ( late 2016) Operating System (iOS 10)   My Question or Issue Whenever i attempt to change my profile picture it just says try again repeatedly i t...

Amay

Spotify Star

291 Views

1 replies

1 likes

  • 291 Views
  • 1 replies
  • 1 likes