Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution Bug to Synchronize PC local files on iphone app

Hi everybody,I have added local mp3 files to my playlist on my Windows Spotif app.I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, I have a message saying : "Song not downloaded. If you ...

  • Visitor
  • Hi everybody, I have added local mp3 files to my playlist on my Windows Spotif app. I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, ...
  • Eni
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Audio suddenly is crappy when connected Bluetooth to car

I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song quality is so terrible i can’t listen to it at all i...

  • Visitor
  • I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song q...
  • MateusM
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks don’t play next chapter

PlanPremiumCountryUKDeviceiPhone 13 Pro MaxOperating SystemiOS 17.1 My Question or Issue when I download an audiobook and play through it, as each chapter ends it should automatically play the next one but it does not. I have to completely close down...

  • Newbie
  • Plan Premium Country UK Device iPhone 13 Pro Max Operating System iOS 17.1   My Question or Issue   when I download an audiobook and play through it, as each chapter ends it shou...
  • AlejaR
  • Moderator
  • 4658 Views
  • 19 replies
  • 1 likes
  • 4658 Views
  • 19 replies
  • 1 likes

Superuser Contribution Gramofon from Fon not working in my iPad and iPhone

my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...

  • Casual Listener
  • my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain.   I have connected my Gramofon for first time since years to my Denon ADV-M51. all...
  • Vils
  • Regular
  • 1315 Views
  • 7 replies
  • 0 likes
  • gramofon
    iOS
    iphone
  • 1315 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Add To Playlists Not Working

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 14.6) My Question or IssueAdd to playlist hasn't been working for me recently in the sense that when I add a brand new song to one of my playlists, I can't add that same song to the same or o...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone XR) Operating System (iOS 14.6)   My Question or Issue Add to playlist hasn't been working for me recently in the sense that when I add a brand ...
  • Not applicable
  • 1959 Views
  • 7 replies
  • 0 likes
  • 1959 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Music cuts out for a second when locking and unlocking phone

When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back to the volume it’s supposed to be at.

  • Casual Listener
  • When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back...
  • Jommdotcom
  • Casual Listener
  • 274 Views
  • 2 replies
  • 0 likes
  • 274 Views
  • 2 replies
  • 0 likes

Superuser Contribution I changed plans and now my auto play function does not work. Help

I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I seem to not need an update. This is one of my favourit...

  • Casual Listener
  • I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I see...
  • OscarDC
  • Moderator
  • 175 Views
  • 3 replies
  • 0 likes
  • 175 Views
  • 3 replies
  • 0 likes

Update Apple TV!

(Apple) tvOS is one of the best interfaces to use on your TV. And luckily Spotify also has an app available for this platform. But the last few years it has really been lacking behind. While most modern TV OS’ have been receiving great updates and al...

IMG_5493.jpeg IMG_5494.jpeg IMG_5496.jpeg IMG_5497.jpeg
  • Regular
  • (Apple) tvOS is one of the best interfaces to use on your TV. And luckily Spotify also has an app available for this platform. But the last few years it has really been lacking behind.   While...
  • LeonBronze
  • Regular
  • 607 Views
  • 2 replies
  • 12 likes
  • 607 Views
  • 2 replies
  • 12 likes

Superuser Contribution Tradução de Musicas

PlanPremiumCountryBrazilDeviceiphone13Operating SystemiOS My Question or IssueHello, I'm using the app on an iPhone 13, but the button to activate translation is not available for me. I checked, and the app is up to date. How can I use this tool to t...

  • Visitor
  • Plan Premium Country Brazil Device iphone13 Operating System iOS   My Question or Issue Hello,  I'm using the app on an iPhone 13, but the button to activate translation is not a...
  • OscarDC
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more warning preventing duplicate songs in playlists?

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?” this was a critical feature that helped keep playlists organiz...

  • Regular
  • Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?”   th...
  • grc1
  • Regular
  • 11266 Views
  • 13 replies
  • 27 likes
  • 11266 Views
  • 13 replies
  • 27 likes

Superuser Contribution Why can’t I submit a 5 star review for a podcast?

When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money Moves by cloud10) all 5 stars because it’s my favo...

  • Visitor
  • When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money...
  • Maria
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Trying to buy an audiobook

PlanPremiumCountryUSDeviceIPhone 11, Dell laptop Operating SystemIOS17 , Windows 11 My Question or IssueWhen I click "Buy" on an audiobook, it just says "Something went wrong." I have tried on my phone browser, my computer browser, with and without w...

  • Visitor
  • Plan Premium Country US Device IPhone 11, Dell laptop  Operating System IOS17 , Windows 11   My Question or Issue When I click "Buy" on an audiobook, it just says "Something went ...
  • MateusM
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are recommendations so terrible

The recommendations s*ck:- Listened to a few anime covers, now all my "Discover Weekly" is filled with disgusting covers. I'm trying to "not like" all of them, but it doesn't work.- In-playlist recommendations: the algorithm is as dumb as it can be: ...

  • Roadie
  • The recommendations s*ck: - Listened to a few anime covers, now all my "Discover Weekly" is filled with disgusting covers. I'm trying to "not like" all of them, but it doesn't work. - In-playlist r...
  • SWGHL
  • Casual Listener
  • 21497 Views
  • 26 replies
  • 41 likes
  • 21497 Views
  • 26 replies
  • 41 likes

Superuser Contribution group session - song keeps starting over

PlanPremiumCountryUSADevice(iPhone 6s)Operating SystemiOS 13.5.1 My Question or IssueI have started a group session and have a queue going. During the middle of songs, the song automatically starts over, multiple times within the same song and with m...

  • Visitor
  • Plan Premium Country USA Device (iPhone 6s) Operating System iOS 13.5.1   My Question or Issue I have started a group session and have a queue going.  During the middle of songs, ...
  • fkitletsstartover
  • Visitor
  • 8596 Views
  • 22 replies
  • 7 likes
  • bug
    Group Session
    group session bug
    iOS
  • 8596 Views
  • 22 replies
  • 7 likes

Superuser Contribution Re: skip limit

Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it plays a song from a artist and not the song I wanted a...

  • Visitor
  • Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it pla...
  • Nevaehgreer1372
  • Regular
  • 4883 Views
  • 9 replies
  • 3 likes
  • 4883 Views
  • 9 replies
  • 3 likes

Superuser Contribution No option to listen to all songs of an artist

Why Is there no feature to see all songs from an artist on the Iphone app iOS? I am thinking of transferring from Apple Music to Spotify but this is the breaking point for me. I do not want to see a list of albums, I want a list of all songs that are...

  • Visitor
  • Why Is there no feature to see all songs from an artist on the Iphone app iOS? I am thinking of transferring from Apple Music to Spotify but this is the breaking point for me. I do not want to see a ...
  • greggreg1
  • Newbie
  • 513 Views
  • 2 replies
  • 1 likes
  • 513 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect plays only silence

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format?I see the speaker listed as a Spotify Connect destination when ...

  • Music Fan
  • I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format? I see the ...
  • Jofgomont
  • Visitor
  • 1475 Views
  • 44 replies
  • 3 likes
  • Connect
  • 1475 Views
  • 44 replies
  • 3 likes

Superuser Contribution Bottom bar UI glitch

PlanBasic FamilyCountryUnited StatesDeviceiPhone 15 ProOperating SystemiOS 17.6.1Spotify Version8.9.64.456My Question or Issueglitch in UI on bottom bar, home page not transparent but search and your library is

  • Regular
  •   Plan Basic Family Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 Spotify Version 8.9.64.456 My Question or Issue glitch in UI on bottom bar, home page not t...
  • Ivelina
  • Moderator
  • 294 Views
  • 5 replies
  • 0 likes
  • 294 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why does spotify pause any other streaming music app as soon as I open it?

When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just started with the last update.

  • Visitor
  • When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just sta...
  • yoonnel
  • Composer
  • 643 Views
  • 3 replies
  • 0 likes
  • 643 Views
  • 3 replies
  • 0 likes