Spotify isn‘t working in my browser

[Supported]

Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 18.5) it isn‘t working. Does somebody know how to fix it?

[Amay]

Hey @Supported, welcome to the Spotify Community! 🎵

Could you try installing Chrome on your iPad and see if Spotify is working there? 

Let me know how it goes. Also, include both browser versions in your response. 🙂

[Supported]

Thank you for your help, but I already tried to use the spotify browser in chrome on my iPad before, unfortunately it didn‘t work either. On the pc it worked.
In the chrome browser it also said that my browser isn‘t supported.

[Amay]

Thanks for the reply @Supported. This issue has been reported to the right folks, and they will look into it.

Meanwhile, could you please help me with the following:

1. Exact browser versions that you have tried this on your iPad.
2. Do you remember if this started happening after a certain OS update or browser update?
3. Some screenshots of the error.
4. For now, you can use the app version of Spotify from the app store.

Thanks again!

[Linuuus]

iPadOS 18.5, Safari 18.5, Chrome 138.0.7204.33 (Official Build) stable (64-Bit)

[Linuuus]

Here’s a screenshot, unfortunately German.

[Maria]

Hey folks, hope you don't mind us chiming in!

We've looked into this with our teams and we can confirm that we will be supporting the Web Player on Desktop only. And with that, we cannot guarantee optimal performance on mobile devices and tablets. This is most likely why you're having issues accessing it.

We can recommend using the Spotify app on your tablets instead (if possible).

Hope this clears things up!