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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36405 Views

40 replies

10 likes

  • 36405 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101652 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1265 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298519 Views

61 replies

16 likes

  • 298519 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125562 Views

19 replies

38 likes

  • 125562 Views
  • 19 replies
  • 38 likes

Superuser Contribution Play song from beginning broken after AppleTV update

Spotify Connect and AppleTV as the Spotify playback device. After AppleTV update the shuttle control |< back button is broken across all iOS control devices and web player. Pause || and >| works but go back and play song from beginning |< or play pre...

Regular

Spotify Connect and AppleTV as the Spotify playback device. After AppleTV update the shuttle control |< back button is broken across all iOS control devices and web player. Pause || and >| work...

brodricj

Regular

740 Views

5 replies

0 likes

  • 740 Views
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Superuser Contribution iPhone randomly switches to other podcasts

PlanFree/PremiumCountryUSADeviceiPhone 13Operating System 15.5 My Question or IssueWhile listening to podcasts my SPOTIFY app randomly switches to another podcast episode marking the one I was listening to as PLAYED; which loses my place. I notice th...

Visitor

Plan Free/Premium Country USA Device iPhone 13 Operating System 15.5    My Question or Issue While listening to podcasts my SPOTIFY app randomly switches to another podcast episode...

SC_14

Newbie

12752 Views

23 replies

7 likes

  • 12752 Views
  • 23 replies
  • 7 likes

Superuser Contribution ¿Por qué no puedo avanzar o retroceder en el tiempo de una canción?

Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.

Casual Listener

Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.

MiniMarwan16

Visitor

21314 Views

20 replies

1 likes

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  • 20 replies
  • 1 likes

Superuser Contribution Spotify pauses every 30 seconds

My spotify keeps pausing every 30 seconds on both IOS and Windows PC, I did a clean reinstall from the instructions here, removed app access to everything including discord, signed every device out and changed the password. It still keeps happening o...

Casual Listener

My spotify keeps pausing every 30 seconds on both IOS and Windows PC, I did a clean reinstall from the instructions here, removed app access to everything including discord, signed every device out a...

s2_assetto

Casual Listener

1432 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Offline playback issue on Apple Watch – songs pausing repeatedly

PlanPremiumCountryBrazilDeviceiPhone 16 ProApple Watch series 10Operating SystemiOS 26.2watchOS 26.2Spotify Version9.1.6 My Question or IssueHello Spotify Community! I’d like to report an issue I’m experiencing with offline playback on Apple Watch. I...

Newbie

Plan Premium Country Brazil Device iPhone 16 Pro Apple Watch series 10 Operating System iOS 26.2 watchOS 26.2 Spotify Version 9.1.6   My Question or Issue Hello Spotify Community! ...

Joan

Moderator

2284 Views

1 replies

0 likes

Apple Watch
Offline
  • 2284 Views
  • 1 replies
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How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

Casual Listener

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

vo-one

Casual Listener

5724 Views

8 replies

30 likes

  • 5724 Views
  • 8 replies
  • 30 likes

Superuser Contribution How do I quickly see which songs are liked within a playlist?

(app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they removed the heart. Is there any other way to view this ...

Newbie

(app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they remo...

bad-air-32

Visitor

9207 Views

10 replies

9 likes

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  • 10 replies
  • 9 likes

Superuser Contribution Re: Spotify removed liked songs

Hi! I just had the same issue, I had around 71000 songs liked and from one day to another it went down to 9200 songs, I have been dealing with problems on my account during this week, like it would take 5 mins to open the app and once I play a song i...

Casual Listener

Hi! I just had the same issue, I had around 71000 songs liked and from one day to another it went down to 9200 songs, I have been dealing with problems on my account during this week, like it would t...

MihailY

Moderator

1801 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

i cant download

Hello,I’m a Spotify Premium user on iPhone (iOS 26.2).The Download option never appears on playlists or Liked Songs.My storage shows Spotify downloads: 0 KB, and songs cannot play offline.I’ve tried logging out, reinstalling the app, and restarting m...

Visitor

Hello, I’m a Spotify Premium user on iPhone (iOS 26.2). The Download option never appears on playlists or Liked Songs. My storage shows Spotify downloads: 0 KB, and songs cannot play offline. I’v...

Billy-J

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution App doesn't load on iPad

Spotify won’t load back on my iPad I am missing out on my music not loading never use to do that always stay on my iPad it just spinning round trying to load

Newbie

Spotify won’t load back on my iPad I am missing out on my music not loading  never use to do that always stay on my iPad it just spinning round trying to load 

Eni

Moderator

924 Views

1 replies

0 likes

iOS
  • 924 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook sync

PlanPremiumCountryUnited StatesDeviceiPad AirOperating SystemiPad OS 18.6.2 My Question or IssueWhen I listen to audiobooks on my Android phone I make certain progress and am able to resume. This is also possible when make progress on my iPad and the...

Casual Listener

Plan Premium Country United States Device iPad Air Operating System iPad OS 18.6.2   My Question or Issue When I listen to audiobooks on my Android phone I make certain progress and am...

erica53mars

Newbie

1128 Views

6 replies

0 likes

Audiobooks
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Superuser Contribution Remove “Queue and Jam” from CarPlay

Hello For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay. I neither have the slightest clue what this means nor do I want it.This morning I pressed play on a track and the entire ...

Visitor

Hello   For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay.  I neither have the slightest clue what this means nor ...

ashconnor

Newbie

3490 Views

5 replies

1 likes

  • 3490 Views
  • 5 replies
  • 1 likes

Superuser Contribution [iOS Bug] Default Avatar Background Layer Does Not Disable After Custom Profile Photo Upload

PlanPremium IndividualCountryUnited States of AmericaDeviceiPhone 12 Pro MaxOperating SystemiOS 26.1 (23B85) Bug: I have discovered a reproducible bug where the default avatar (the solid color behind the display name's initial letter) is not correctl...

Casual Listener

Plan Premium Individual Country United States of America Device iPhone 12 Pro Max Operating System iOS 26.1 (23B85)   Bug: I have discovered a reproducible bug where the default av...

Eni

Moderator

1370 Views

5 replies

0 likes

bug
  • 1370 Views
  • 5 replies
  • 0 likes

I can’t get Spotify on my Apple Watch with family sharing

PlanPremium, familyCountryUSADeviceApple Watch 11Operating SystemWatchOS 26 My Question or IssueI have family sharing and I can’t get Spotify

Visitor

Plan Premium, family Country USA Device Apple Watch 11 Operating System WatchOS 26   My Question or Issue I have family sharing and I can’t get Spotify

Jose_M

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! Does spotify work on iPod Touch?

I have been looking into getting an iPod touch 6th or 7th gen for music, is spotify compatible and what generations better?

Roadie

I have been looking into getting an iPod touch 6th or 7th gen for music, is spotify compatible and what generations better?    

Joshmorrow

Newbie

13577 Views

5 replies

0 likes

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Superuser Contribution Spotify Connect iphone > Onkyo connects ánd plays, but no sound

UPDATE It took some time, but it IS working now Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival PlanPremiumCountryNetherlandsDeviceIphone SE 2020Operating SystemiOs latest My Question...

Regular

UPDATE   It took some time, but it IS working now😃 Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival 😌   Plan Premium...

Marianne16

Visitor

8893 Views

44 replies

5 likes

  • 8893 Views
  • 44 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Connect plays only silence

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format?I see the speaker listed as a Spotify Connect destination when ...

Music Fan

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format? I see the ...

piotrb00

Music Fan

8582 Views

46 replies

3 likes

Connect
  • 8582 Views
  • 46 replies
  • 3 likes

Spotify is a Complete GARBAGE on Apple Watch

I thought apple watch was a garbage but I realized the app was the garbage. As you ALL KNOW, spotify alway has some issues on apple watch. I keep thinking about smashing this on the ground. But it's not watch's fault. I also got a Cellular plan becau...

Newbie

  I thought apple watch was a garbage but I realized the app was the garbage.   As you ALL KNOW, spotify alway has some issues on apple watch. I keep thinking about smashing this on the ...

rbhandari

Casual Listener

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot tap songs

PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS Hello Spotify community, Someone please help. So recently (yesterday), I haven’t been able to tap on songs on some playlists like “sleepy hallow radio” “bad bunny radio”, and some more. They’re ...

Newbie

  Plan Premium Country USA Device iPhone 12 Operating System iOS   Hello Spotify community,     Someone please help. So recently (yesterday), I haven’t been able t...

CockatielHour

Newbie

7795 Views

22 replies

2 likes

  • 7795 Views
  • 22 replies
  • 2 likes

Superuser Contribution When playing with Sonos Spotify stops after two songs

I have been experiencing many issues with playing Spotify through Sonos. The first of which is the app not showing the current song being played. It will show one or two songs prior. If I close and reopen the app it will be accurate. the newest issue...

Casual Listener

I have been experiencing many issues with playing Spotify through Sonos. The first of which is the app not showing the current song being played. It will show one or two songs prior. If I close and r...

Gpierzyn

Visitor

6727 Views

16 replies

4 likes

  • 6727 Views
  • 16 replies
  • 4 likes