Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

238461 Views

56 replies

13 likes

  • 238461 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159053 Views

507 replies

108 likes

  • 159053 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108295 Views

19 replies

38 likes

  • 108295 Views
  • 19 replies
  • 38 likes

Very high storage

PlanPremiumCountryCanadaDeviceiPhone 12 Pro MaxOperating SystemiOS 17.5.1 My Question or IssueI don't understand how the storage of Spotify is being calculated. It says that Spotify is using 29.45 GB and when I click on Spotify in my settings, it say...

Casual Listener

  Plan Premium Country Canada Device iPhone 12 Pro Max Operating System iOS 17.5.1     My Question or Issue I don't understand how the storage of Spotify is being calculate...

galex74

Visitor

1556 Views

6 replies

0 likes

  • 1556 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify not streaming to Bluetooth headphones from Apple watch

PlanPremiumCountry DeviceApple Watch series 6Operating System11.3.1 My Question or IssueI am trying to stream from an Apple Watch to Bluetooth headphones. The headphones are connected to the watch, I can hear Apple music from the watch into my headph...

Visitor

  Plan Premium Country   Device Apple Watch series 6 Operating System 11.3.1   My Question or Issue I am trying to stream from an Apple Watch to Bluetooth headphones. The he...

THC

Casual Listener

3248 Views

3 replies

0 likes

  • 3248 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to change language

I use Spotify on my iPhone. The language has changed from English to a language I can’t read. How can I get back to English?

Visitor

I use Spotify on my iPhone. The language has changed from English to a language I can’t read. How can I get back to English?

Dessi

Moderator

1755 Views

3 replies

0 likes

  • 1755 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem platine music on iPhone

PlanFreeCountryAustraliaDeviceIPhone 12 Operating SystemIos 18.3.1 My Question or IssueWhen I’m pressing Play, either on a playlist I made either on whatever playlist I have one of these both situations :- add appearing but stays black and nothing ha...

Visitor

Plan Free Country Australia Device IPhone 12  Operating System Ios 18.3.1   My Question or Issue When I’m pressing Play, either on a playlist I made either on whatever playlist I ...

Ivelina

Moderator

161 Views

1 replies

0 likes

  • 161 Views
  • 1 replies
  • 0 likes

Only 1 artists keeps on playing, no matter which playlist I start from.

No matter which playlist, album, or genre I start from (it is the same for Mac and iOS apps all together), songs from the artist Yellow Claw always come on next. For example, I play Hozier's album, not even having the shuffle on, Yellow Claw comes on...

Visitor

No matter which playlist, album, or genre I start from (it is the same for Mac and iOS apps all together), songs from the artist Yellow Claw always come on next. For example, I play Hozier's album, n...

ribezaz

Spotify Star

361 Views

1 replies

1 likes

  • 361 Views
  • 1 replies
  • 1 likes

Spotify is a Complete GARBAGE on Apple Watch

I thought apple watch was a garbage but I realized the app was the garbage. As you ALL KNOW, spotify alway has some issues on apple watch. I keep thinking about smashing this on the ground. But it's not watch's fault. I also got a Cellular plan becau...

Newbie

  I thought apple watch was a garbage but I realized the app was the garbage.   As you ALL KNOW, spotify alway has some issues on apple watch. I keep thinking about smashing this on the ...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Siri vs Spotify

PlanPremiumCountryItaliaDevice(iPhone 15)Operating System(iOS 18.3.1.) My Question or IssueDopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento di sistema o di Spotify) quando dico “Ehi Siri riproduci (nome canzone) sull’app Sp...

Casual Listener

  Plan Premium Country Italia Device (iPhone 15) Operating System (iOS 18.3.1.)   My Question or Issue Dopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento...

Monipulli88

Casual Listener

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists invisible on iPhone and iPod

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep all of my music organized as playlists, which I have organized by artist and album in ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep ...

remiorange

Gig Goer

2071 Views

22 replies

1 likes

  • 2071 Views
  • 22 replies
  • 1 likes

Video podcast briefly interrupted when opening Spotify app

When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second. To reproduce:1. Open Spotify app on iOS (9.0.18) and play a video podcast. The John Campea Show Podcast has several.2. Leave t...

Casual Listener

When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second.   To reproduce: 1. Open Spotify app on iOS (9.0.18) and play a vide...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify “Go to Radio” missing

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...

Visitor

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...

Eni

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I search within a playlist?

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if I can’t but I want to know why, is search only avai...

Newbie

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if ...

Yordan

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS app keeps saying offline

PlanPremiumCountryAustraliaDeviceiphone 16 proOperating SystemiOS 18.3.1My Question or IssueCan log in to web player but app keeps saying offline

Newbie

Plan Premium Country Australia Device iphone 16 pro Operating System iOS 18.3.1 My Question or Issue Can log in to web player but app keeps saying offline  

Not applicable

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Add the search bar back when adding a song to a playlist

The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I have 250 (most i probably dont check) but having to sc...

Visitor

The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I hav...

Yordan

Moderator

3696 Views

30 replies

19 likes

  • 3696 Views
  • 30 replies
  • 19 likes

Solved!!Superuser Contribution Spotify crashes when i search for songs in a playlist and try to swipe them into my queue

PlanPremiumCountryAustriaDeviceiPhone 15Operating SystemiOS 18.3 My Question or IssueMy Spotify App always crashes when i search for a specific song in a playlist and try to swipe it into my queue. However, i can add it normaly over the playlist or o...

Regular

Plan Premium Country Austria Device iPhone 15 Operating System iOS 18.3   My Question or Issue My Spotify App always crashes when i search for a specific song in a playlist and try to ...

Kipfal

Regular

11407 Views

59 replies

11 likes

  • 11407 Views
  • 59 replies
  • 11 likes

Superuser Contribution Spotify widget won't load

My Question or IssueSpotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 沈 I've tried deleting the app, updating it, and changing the colors. PlanPremiumCountryBras...

Casual Listener

My Question or Issue Spotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 🥲 I've tried deleting the app, updati...

Joan

Moderator

1219 Views

6 replies

2 likes

  • 1219 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playback randomly stops

Plan: PremiumCountry: USADevice: iPhone 15 Pro, Airpods Pro 2Operating System: iOS 18.3 (iPhone) My Question or IssueWhen I'm listening to Spotify using my airpods, I will experience an issue where the playback (music/podcast) will randomly pause (it...

Newbie

Plan: Premium Country: USA Device: iPhone 15 Pro, Airpods Pro 2 Operating System: iOS 18.3 (iPhone)   My Question or Issue When I'm listening to Spotify using my airpod...

AlejaR

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Am I hacked?

I have spotify premium and am logged in using my Facebook account on an Iphone device. Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs and the same songs are also on recently listened section whe...

Casual Listener

I have spotify premium and am logged in using my Facebook account on an Iphone device.   Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs ...

Bluesky44

Casual Listener

328 Views

3 replies

1 likes

  • 328 Views
  • 3 replies
  • 1 likes

Superuser Contribution White bar at bottom while playing video

White var at bottom won't dissapear while playin video.PlanPremiumCountryMontenegroDevice(Iphone 14)Operating System(iOS 18.3) My Question or IssueWhile playing video white bar at the bottom won't dissapear.

Regular

White var at bottom won't dissapear while playin video. Plan Premium Country Montenegro Device (Iphone 14) Operating System (iOS 18.3)   My Question or Issue While playing video white...

Petar89

Regular

1152 Views

9 replies

0 likes

  • 1152 Views
  • 9 replies
  • 0 likes