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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43574 Views
  • 15 replies
  • 36 likes
  • 43574 Views
  • 15 replies
  • 36 likes

Superuser Contribution Can anyone help with my music being paused when I send a snap/message

Whenever I send a snap or message on Snapchat, my music stops playing and I have to click play again. Is there anything I can do to stop this?

  • Newbie
  • Whenever I send a snap or message on Snapchat, my music stops playing and I have to click play again. Is there anything I can do to stop this?
  • jt_878
  • Visitor
  • 28689 Views
  • 7 replies
  • 0 likes
  • 28689 Views
  • 7 replies
  • 0 likes

Superuser Contribution Auto playlists with multiple artists

Hello, Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar. How do I do this again? PlanPremiumCountryAustraliaDeviceIphone X IOS15

  • Casual Listener
  • Hello,   Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar.   How do I do this again?   Plan Premium C...
  • MLowry
  • Newbie
  • 9946 Views
  • 5 replies
  • 0 likes
  • 9946 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts downloading super slowly

PremiumUS iPhone 7iOS 13.5.1 Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, going into airplane mode and back out, but it still takes like an hour to do...

  • Casual Listener
  • Premium US   iPhone 7 iOS 13.5.1   Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, goi...
  • Elena
  • Moderator
  • 7985 Views
  • 9 replies
  • 1 likes
  • 7985 Views
  • 9 replies
  • 1 likes

Superuser Contribution Missing volume control iOS app

I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone. I need my music to be playing at a different volume than the t...

  • Casual Listener
  • I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone.  ...
  • Jwnneuckrnkshzjsnsh
  • Newbie
  • 5993 Views
  • 10 replies
  • 0 likes
  • 5993 Views
  • 10 replies
  • 0 likes

Superuser Contribution How do I see my list of hidden songs on iOS?

I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bottom. I do not see a Hidden Songs playlist with a list ...

  • Visitor
  • I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bo...
  • b1zarr3vel
  • Casual Listener
  • 8110 Views
  • 4 replies
  • 1 likes
  • 8110 Views
  • 4 replies
  • 1 likes

My playlist doesn't play my songs

Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it

  • Visitor
  • Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it
  • jason34q
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

What's New on iOS not updating and freezing time to time

PlanPremiumCountryIrelandDeviceiPhone 15 PlusOperating SystemiOS 17.5.1 My Question or IssueThe iOS app is really not working properly at all. What's New does not load correctly and when I click on a podcast it takes a long time to load and sometime ...

  • Newbie
  • Plan Premium Country Ireland Device iPhone 15 Plus Operating System iOS 17.5.1   My Question or Issue The iOS app is really not working properly at all. What's New does not load correc...
  • gregory109
  • Regular
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover art for local files in iphone

I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work on my iphone's spotify

  • Visitor
  • I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work o...
  • Ivelina
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable "New Releases From"

I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow". I don't follow anyone and I don't want a part of my small screen taken up by unwante...

  • Visitor
  • I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow".  I don't follow anyone and I...
  • NoThanksAlright
  • Casual Listener
  • 4929 Views
  • 8 replies
  • 10 likes
  • 4929 Views
  • 8 replies
  • 10 likes

Superuser Contribution ‘Add to Playlist’ option no longer an option on the app (IOS)

When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete the entire app, downloaded the app, logged in and ...

  • Casual Listener
  • When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete...
  • LuSyo
  • Casual Listener
  • 898 Views
  • 6 replies
  • 0 likes
  • 898 Views
  • 6 replies
  • 0 likes

Superuser Contribution Apple CarPlay - Audio Playback Stopping

PlanPremiumCountryAustralia DeviceIPhone 12Operating System17.3.1 My Question or IssueRecent bug seems to have appeared when playing audio on Spotify via apple car play. Audio will randomly pause and the user will be unable to resume/play the audio. ...

  • Visitor
  • Plan Premium Country Australia  Device IPhone 12 Operating System 17.3.1   My Question or Issue Recent bug seems to have appeared when playing audio on Spotify via apple car play....
  • benokeefe1988
  • Casual Listener
  • 8063 Views
  • 57 replies
  • 3 likes
  • 8063 Views
  • 57 replies
  • 3 likes

Superuser Contribution [Podcast] randomly jumps to the next episode while in the middle of a podcast

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 10 I will be in the middle of an episode of a podcast and suddenly the beginning of the next episode will play and I have to return to the previous episode

  • Newbie
  •   Plan Premium Country   Device iPhone 7 Operating System iOS 10   I will be in the middle of an episode of a podcast and suddenly the beginning of the next episode will play...
  • Schraat
  • Newbie
  • 20566 Views
  • 70 replies
  • 17 likes
  • 20566 Views
  • 70 replies
  • 17 likes

Superuser Contribution iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device.    A computer and WiFi network are not required to use this new import method. ...
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43574 Views
  • 15 replies
  • 36 likes
  • 43574 Views
  • 15 replies
  • 36 likes

Superuser Contribution Facebook Log In Error

PlanFamilyCountryUKDeviceiPhone 14Operating SystemiOS My Question or IssueMy desktop Spotify connects fine using my facebook account. My iOS app keeps giving me my daughter's facebook to log in, and not my own. I've been into my daughter's facebook a...

  • Casual Listener
  • Plan Family Country UK Device iPhone 14 Operating System iOS   My Question or Issue My desktop  Spotify connects fine using my facebook account.   My iOS app keeps giving m...
  • AlejaR
  • Moderator
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS + Android] Playlists keep starting from the beginning

None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System iOS 16.0.2 My Question or Issue when I am playing a playlist the queue...

  • Casual Listener
  • None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System i...
  • manueldesouza
  • Casual Listener
  • 20929 Views
  • 127 replies
  • 21 likes
  • 20929 Views
  • 127 replies
  • 21 likes

Superuser Contribution I close the app, re-open app does not continue to play the most recent music/podcast

PlanPremiumCountryUSADevice(iPhone 15 Pro)Operating System(iOS 17.5) My Question or IssueWhenever I close the app, upon re-opening it, the "playing" bar on the bottom is empty. I have to restart my playlist or podcast. Thought deleting the app and re...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 15 Pro) Operating System (iOS 17.5)   My Question or Issue Whenever I close the app, upon re-opening it, the "playing" bar on the bottom is empt...
  • Eni
  • Moderator
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Superuser Contribution Incorrect width of headers on iPad, and unable to scroll on the side of the content.

I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on the side of the content when in landscape orientation...

  • Casual Listener
  • I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on th...
  • AlexanderJansson
  • Casual Listener
  • 482 Views
  • 4 replies
  • 0 likes
  • 482 Views
  • 4 replies
  • 0 likes

Spotify jam doesn’t work

PlanPremiumCountryNorway DeviceiPhone 13 and iPhone 8Operating System(iOS 16.7.8 and 17.5.1) My Question or IssueWe invite eachother with sms/ iMessage, snap, airdrop, Facebook messenger but nothing works. we click the link and we get into the Spotif...

  • Casual Listener
  • Plan Premium Country Norway  Device iPhone 13 and iPhone 8 Operating System (iOS 16.7.8 and 17.5.1)   My Question or Issue We invite eachother with sms/ iMessage, snap, airdrop, F...
  • MateusM
  • Spotify Star
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play downloaded songs/podcasts when offline

Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played back. Additional context: I download all of my music/...

  • Casual Listener
  • Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played b...
  • Eni
  • Moderator
  • 312 Views
  • 3 replies
  • 0 likes
  • 312 Views
  • 3 replies
  • 0 likes