Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
251473 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
136709 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
459335 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
311575 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I don't understand, do I have to activate offline mode in data saver mode? Why does the app freeze when I listen in offline mode and no longer play any songs? The app also closes. I have an iPhone 11 Pro with 8,000 songs downloaded.
So I don't understand, do I have to activate offline mode in data saver mode? Why does the app freeze when I listen in offline mode and no longer play any songs? The app also closes. I have an iPhone...
Regular
1254 Views
6 replies
0 likes
9.0.91 hat mein Spotify auf meinem iPad kaputt gemacht... es dauert ewig, die App zu öffnen und Songs abzuspielen. Lieder ruckeln und pausieren. Das Laden des Albumcovers dauert ewig, genau wie beim Song... Ich habe das Gerät neu gestartet, den Cache...
9.0.91 hat mein Spotify auf meinem iPad kaputt gemacht... es dauert ewig, die App zu öffnen und Songs abzuspielen. Lieder ruckeln und pausieren. Das Laden des Albumcovers dauert ewig, genau w...
Casual Listener
2902 Views
3 replies
2 likes
I just use the official Spotify app from the AppStore, and an iPhone 16 Pro Max. All font sizes are at default settings.
I just use the official Spotify app from the AppStore, and an iPhone 16 Pro Max. All font sizes are at default settings.
Moderator
1764 Views
10 replies
0 likes
PlanPremiumCountryCroatia DeviceiPad Air (gen. 5)Operating SystemiPadOS version 17.6.1 My Question or IssueI listen to Spotify on my iPad which is connected to a Magic Keyboard. I specifically remember being able to pause songs with spacebar and skip...
Plan Premium Country Croatia Device iPad Air (gen. 5) Operating System iPadOS version 17.6.1 My Question or Issue I listen to Spotify on my iPad which is connected to a Magic...
Newbie
4174 Views
14 replies
1 likes
PlanPremiumCountryU.S.DeviceiPhone 13My Question or IssueI am trying to make a Spotify mix, and sometimes with some songs, the EQ won't automatically switch when it needs to; it'll always switch a second later, no matter what EQ setting I put it on
Plan Premium Country U.S. Device iPhone 13 My Question or Issue I am trying to make a Spotify mix, and sometimes with some songs, the EQ won't automatically switch when it needs to; it'll alwa...
Moderator
281 Views
1 replies
0 likes
My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have to use all my skips to get to a song actually on th...
My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have ...
Visitor
9013 Views
7 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I listen to partial lengths of podcasts, Spotify doesn't remember my spot and jumps back to parts I have already listened to. This al...
Plan Premium Country USA Device iPhone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I listen to partial lengths of podcasts, Spotify doe...
Visitor
3656 Views
5 replies
0 likes
the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both
the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both
Moderator
21920 Views
30 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 14Operating SystemiOS 26.3.1 My Question or IssueAny time I use the Mix feature and drag the song to line up with the beats I want, the track returns back to the previous place and is unable to mix. Additionally, the...
Plan Premium Country USA Device iPhone 14 Operating System iOS 26.3.1 My Question or Issue Any time I use the Mix feature and drag the song to line up with the beats I want, the trac...
Newbie
982 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13Operating SystemiOS 26.4.1 My Question or IssueDespite Premium plan, randomly my currently playing playlist is abandoned and forced into shuffle. This occurs when I have physically closed the app (but not...
Plan Premium Country United States Device iPhone 13 Operating System iOS 26.4.1 My Question or Issue Despite Premium plan, randomly my currently playing playlist is abandoned and for...
Moderator
686 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12 My Question or Issue Lately I’ve noticed that when I’m listening to music on Spotify and a notification pops up or I check my screen, the screen doesn’t auto lock after 30 seconds like I have...
Plan Premium Country USA Device iPhone X Operating System iOS 12 My Question or Issue Lately I’ve noticed that when I’m listening to music on Spotify and a notifi...
Newbie
23966 Views
50 replies
113 likes
PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 18.7.7 My Question or IssueI use audiobook as a sleep aid. I always set a timer, either for 1 hour or "Until the end of the chapter". I conk out during playback, so I don't know what's happening...
Plan Premium Country USA Device iPhone XR Operating System iOS 18.7.7 My Question or Issue I use audiobook as a sleep aid. I always set a timer, either for 1 hour or "Until the...
Moderator
320 Views
1 replies
0 likes
Premium, iPhone 13Used to be able to rename blends into playlist names on IPhone. Now everyone I know can't. All it says is "Something went wrong. Please try again."
Premium, iPhone 13 Used to be able to rename blends into playlist names on IPhone. Now everyone I know can't. All it says is "Something went wrong. Please try again."
Moderator
445 Views
3 replies
0 likes
I love the equalizer when using headphones but do I need to keep going into the settings to turn it off everytime I'm in the car (connected with iPod USB or Bluetooth depending on which car) and then back on again when using headphones? If there coul...
I love the equalizer when using headphones but do I need to keep going into the settings to turn it off everytime I'm in the car (connected with iPod USB or Bluetooth depending on which car) an...
Newbie
6683 Views
7 replies
10 likes
Plan Premium Country Uk Device iPhone Pro 13 Operating System ios My Question or Issue Until recently when I pressed Spotify in my car it downloaded and all my apps appeared. Now I a told I’m “0ffline” and then “Nothing Here”. It all worked fine with...
Plan Premium Country Uk Device iPhone Pro 13 Operating System ios My Question or Issue Until recently when I pressed Spotify in my car it downloaded and all my apps appeare...
Moderator
1392 Views
3 replies
0 likes
Spotify, you only answer the simple questions or those that have a documented “fix”. Not one answer yet about the update that 99% of people hate. Where is the public statement saying “hey, we hear you. We are working to improve the app with your inpu...
Spotify, you only answer the simple questions or those that have a documented “fix”. Not one answer yet about the update that 99% of people hate. Where is the public statement saying “hey, we h...
Newbie
1216 Views
3 replies
9 likes
PlanPremiumCountryUKDeviceiPhone14Operating SystemiOS 26.3.1My Question or IssueI have turned off crossfade and Automix in the settings on my iPhone and on my desktop which is a MacBook and yet the songs still crossfade on my playlists. I cannot get ...
Plan Premium Country UK Device iPhone14 Operating System iOS 26.3.1 My Question or Issue I have turned off crossfade and Automix in the settings on my iPhone and on my desktop which is a Mac...
Casual Listener
2533 Views
2 replies
0 likes
I cannot get out of the Spotify app. I can’t even turn my phone off?
I cannot get out of the Spotify app. I can’t even turn my phone off?
Moderator
186 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPad Pro 3rd Generation, iPhone 16Operating SystemiOS 26.2, iPadOS 26.3.1 (a)My Question or IssueWhen trying to change the amount of bars on this specific mix it results in the Spotify app crashing, both on iPadO...
Plan Premium Country United Kingdom Device iPad Pro 3rd Generation, iPhone 16 Operating System iOS 26.2, iPadOS 26.3.1 (a) My Question or Issue When trying to change the amount of bars on th...
Moderator
953 Views
8 replies
0 likes
Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Store, it will no longer accept my login details, even thou...
Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Stor...
Visitor
10626 Views
6 replies
0 likes
