Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232117 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113641 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442549 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303725 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan: Duo/PremiumCountry: MexicoDevice(iPhone 12 Pro, Macbook Pro late 2016)Operating System(iOS Monterey 12.7.6) My Question or IssueI have to keep asking and never get a response. I want to be able to save the data (songs, artist, album) from my pl...
Plan: Duo/Premium Country: Mexico Device (iPhone 12 Pro, Macbook Pro late 2016) Operating System (iOS Monterey 12.7.6) My Question or Issue I have to keep asking and never get a respon...
Spotify Star
1668 Views
3 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone 11 Pro , iPad 12.9 3rdGenOperating System iOS, iPadOS My Question or IssueI can play iTunes and youtube, etc., to airplay speakers/HomePod fine all day long. However, Spotify regularly disconnects after a song ...
Plan: Premium Country: USA Device: iPhone 11 Pro , iPad 12.9 3rdGen Operating System iOS, iPadOS My Question or Issue I can play iTunes and youtube, etc., to airplay speakers/HomePo...
Moderator
10709 Views
44 replies
10 likes
It is so cool that Spotify allows Users to integrate Songs, saved on the local device, to a playlist. I don’t understand why this Feature is not available on Spotify- would be amazing to have it.
It is so cool that Spotify allows Users to integrate Songs, saved on the local device, to a playlist. I don’t understand why this Feature is not available on Spotify- would be amazing to have it.&nbs...
Moderator
172 Views
1 replies
0 likes
Hi,I might be missing something but I can’t sort inside my playlists any longer. Also not able to search inside a playlist. also the search in “your library” doesn’t show any results for songs/artists I know I have in my playlists. What’s going on he...
Hi, I might be missing something but I can’t sort inside my playlists any longer. Also not able to search inside a playlist. also the search in “your library” doesn’t show any results f...
Moderator
19206 Views
9 replies
4 likes
Lately I’ve noticed my car Bluetooth automatically putting my Spotify playlist/album on repeat instead of just playing through then going to recommended songs. It also seems to cancel out podcasts I have added to my queue. How do I fix this?
Lately I’ve noticed my car Bluetooth automatically putting my Spotify playlist/album on repeat instead of just playing through then going to recommended songs. It also seems to cancel out podcasts I...
Regular
5092 Views
6 replies
2 likes
PlanPremiumCountryUSDeviceiPhone & MacBook AirOperating SystemiOS 14.4 & macOS Big Sur 11.2.1 My Question or IssueI find it HIGHLY annoying that I can LIKE a song but I can't DISLIKE IT. This used to be an easy option on Spotify that changed and I'm ...
Plan Premium Country US Device iPhone & MacBook Air Operating System iOS 14.4 & macOS Big Sur 11.2.1 My Question or Issue I find it HIGHLY annoying that I can LIKE a song but...
Regular
7346 Views
28 replies
10 likes
PlanPremiumCountryUSDeviceiPhone 16 ProOperating System(iOS 26.2.1) My Question or IssueSince updating to IOS to 26.2.1 two days ago, Spotify only plays in my car on Apple CarPlay and will not play on my iphone. When I press play on my phone, it imme...
Plan Premium Country US Device iPhone 16 Pro Operating System (iOS 26.2.1) My Question or Issue Since updating to IOS to 26.2.1 two days ago, Spotify only plays in my car on Apple &n...
Casual Listener
315 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
277 Views
1 replies
0 likes
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: 8.5.40.252 macOS: 1.1.24.91.g4ca6d5eb My Issue I encountered some very strange behavior on both the iOS and m...
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: ...
Visitor
2434 Views
1 replies
1 likes
Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, and turned off power saver.
Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, an...
Newbie
11765 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 16.7.12My Question or IssueReposting this as I do at least once a year. My Spotify app frequently breaks audio playback functionality on my phone, meaning that Spotify stops playing audio, and eve...
Plan Premium Country UK Device iPhone 8 Operating System iOS 16.7.12 My Question or Issue Reposting this as I do at least once a year. My Spotify app frequently breaks audio playback functio...
Moderator
2557 Views
1 replies
0 likes
when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my playlist but now that im not connected to my alexa it ...
when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my pla...
Newbie
121341 Views
45 replies
2 likes
Issue Description:While playing songs or podcasts on Spotify, a sporadic issue occurs where playback suddenly speeds up for several seconds, as if fast-forwarding. This happens regardless of the playlist or content and can occur multiple times depend...
Issue Description: While playing songs or podcasts on Spotify, a sporadic issue occurs where playback suddenly speeds up for several seconds, as if fast-forwarding. This happens regardless of the pl...
Newbie
1156 Views
1 replies
0 likes
PlanPremiumCountryUnited statesDeviceIPhone 14 proOperating SystemLatest IOS (but been an existing issue for years) My Question or IssueI understand that Spotify uses AAC codec already on certain platforms. But you’re choosing not to on the ios app. ...
Plan Premium Country United states Device IPhone 14 pro Operating System Latest IOS (but been an existing issue for years) My Question or Issue I understand that Spotify uses AAC cod...
Newbie
2665 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I have an Airport Express connected to my wireless network strictly to stream music. Spotify has streamed correctly in the past, but lately, no sound plays. I'm able to s...
Plan Free Country USA Device iPhone 8 Operating System iOS 12.1.2 My Question or Issue I have an Airport Express connected to my wireless network strictly to ...
Moderator
4735 Views
6 replies
7 likes
PlanPremiumCountryUSADeviceiPhone 16Operating System My Question or IssueOn my apple watch series 3, the spotify app does not display correctly. The problem started a week or two ago. The app displays zoomed in as if it were to fit a larger watch fac...
Plan Premium Country USA Device iPhone 16 Operating System My Question or Issue On my apple watch series 3, the spotify app does not display correctly. The problem started a week or t...
Newbie
3766 Views
10 replies
0 likes
Plan: Premium Family membership Country: GermanyDevice: iPhone 7 PlusOperating System: iOS 13.5 My Question or Issue I cannot disable Data saver mode. My decide is running the latest iOS version, I removed and reinstalled the app and turned off the c...
Plan: Premium Family membership Country: Germany Device: iPhone 7 Plus Operating System: iOS 13.5 My Question or Issue I cannot disable Data saver mode. My decide i...
Moderator
9604 Views
8 replies
0 likes
PlanPremiumCountryMuricaDevice(iPhone 17)Operating System(iOS 26)My Question or IssueI see another post from 2021 with this same issue which means it was never addressed. When connected to Apple CarPlay, Spotify for CarPlay is not applying the downlo...
Plan Premium Country Murica Device (iPhone 17) Operating System (iOS 26) My Question or Issue I see another post from 2021 with this same issue which means it was never addressed. W...
Newbie
886 Views
1 replies
0 likes
Hi I am trying to use the search feature in Spotify and when I hit the search the keyboard does not come up at all… very frustrating as i amuse Spotify consistently all day and night long.
Hi I am trying to use the search feature in Spotify and when I hit the search the keyboard does not come up at all… very frustrating as i amuse Spotify consistently all day and night long. &nb...
Newbie
6947 Views
3 replies
1 likes
PlanPremiumCountryUS Device Operating SystemiOS My Question or IssueMy sound keeps cutting out with small bursts of static. This happens despite having a stable internet connection. The song keeps playing even though I can't hear it. I've tried delet...
Plan Premium Country US Device Operating System iOS My Question or Issue My sound keeps cutting out with small bursts of static. This happens despite having a st...
Moderator
285 Views
1 replies
0 likes
