Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi there,
Welcome to the Community and thanks for reaching out!
It's possible that you have Smart Shuffle / Enhance toggled on for that playlist. Both features will add song recommendations to the queue/playlist. To disable them:
Let us know how it goes. Cheers!
None of the below information is required. However, the more
Plan
Premium
Country Ireland
Device
Samsung Galaxy 24
Operating System
Android
My Question or Issue
I have a set playlist but recently songs that are not on it are being played. Also songs are being skipped.
I’m experiencing the same issue on iOS, latest version of the app and I’m on the latest iOS. I’ve restarted my app multiple times. It should also be noted that the songs aren’t playing in order on the playlist either…
I’m in USA and have a paid plan.
My shuffle is disabled and nowhere do i find the anhanced button, yet spotify keeps playing songs that aren't in my playlists. What do i do?
Cancel spotify?
Spotify absolutely SUCKS!!! Just let us play our playlist and leave it alone. But no, they can't do that.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…