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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241032 Views

27 replies

5 likes

  • 241032 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123475 Views

119 replies

13 likes

Other
  • 123475 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2892 Views

0 replies

0 likes

iOS
  • 2892 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307218 Views

62 replies

16 likes

  • 307218 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131725 Views

19 replies

38 likes

  • 131725 Views
  • 19 replies
  • 38 likes

Superuser Contribution local files is not showing up in settings page

PlanPremiumCountry netherlandsDeviceiphone 13 pro maxOperating Systemios 18.2My Question or Issuemy local files just randomly dissapeared from my settings page but before it worked perfectly fine but i want to listen to my downloaded music from my pc...

Casual Listener

Plan Premium Country  netherlands Device iphone 13 pro max Operating System ios 18.2 My Question or Issue my local files just randomly dissapeared from my settings page but ...

Not applicable

959 Views

2 replies

0 likes

  • 959 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify “Go to Radio” missing

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...

Visitor

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...

Eni

Moderator

1650 Views

1 replies

0 likes

  • 1650 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I search within a playlist?

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if I can’t but I want to know why, is search only avai...

Newbie

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if ...

Yordan

Moderator

1124 Views

1 replies

0 likes

  • 1124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Kids can’t turn off shuffle

PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...

Newbie

Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7   My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...

Spiffylike

Newbie

6257 Views

18 replies

2 likes

kids
settings
shuffle
  • 6257 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

Casual Listener

Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...

31q2plkmm7iv7ilvcjli

Casual Listener

7563 Views

8 replies

0 likes

  • 7563 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Apple TV - I have to log in every time I use the Spotify app

PlanPremiumCountryUnited StatesDeviceApple TV 4th GenOperating SystemtvOS 14.7My Question or IssueI do not stay logged in on the Apple TV app. Almost every time I use the app (it may stay logged in for a few hours), it asks me to log in and gives me ...

Roadie

Plan Premium Country United States Device Apple TV 4th Gen Operating System tvOS 14.7 My Question or Issue I do not stay logged in on the Apple TV app. Almost every time I use the app (it ma...

superdifficult

Newbie

63528 Views

150 replies

28 likes

  • 63528 Views
  • 150 replies
  • 28 likes

Superuser Contribution upgraded to Premium now can't play Podcasts

Plan - PremiumCountry - USA Device - iPhone SEOperating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, and I can still see podcasts I regularly listen to on the home screen, but if I try to select a po...

Regular

  Plan - Premium Country - USA   Device - iPhone SE Operating System - iOS version 16.5.1   My Question - Just upgraded from free to premium. Music plays fine, an...

Oddill21

Casual Listener

3295 Views

13 replies

0 likes

  • 3295 Views
  • 13 replies
  • 0 likes

Superuser Contribution Can I Not Play Albums on Mobile?

PlanFreeCountryUSADeviceiPhone 13Operating SystemiOS 17.1.2 My Question or IssueI was trying to listen to the new Blink album on my phone and i tap on the album and it has a list of songs but they aren't the tracks on the album. I tried looking at ot...

Regular

Plan Free Country USA Device iPhone 13 Operating System iOS 17.1.2   My Question or Issue I was trying to listen to the new Blink album on my phone and i tap on the album and it ha...

clarebearnz

Visitor

1751 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

Visitor

Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30   My Question or Issue Prezados, ...

LucasEduardo1

Newbie

833 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Album cover flickers and volume controle issues when using Spotify Connect

I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio system. When playing music on my iPad or iPhone, th...

Regular

I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio ...

ahshayah

Casual Listener

14527 Views

18 replies

5 likes

  • 14527 Views
  • 18 replies
  • 5 likes

Superuser Contribution turn off lyrics

please PLEASE provide an option to turn OFF lyrics!

Visitor

please PLEASE provide an option to turn OFF lyrics!

MRSTMUSIC

Casual Listener

1147 Views

2 replies

0 likes

  • 1147 Views
  • 2 replies
  • 0 likes

Am I hacked?

I have spotify premium and am logged in using my Facebook account on an Iphone device. Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs and the same songs are also on recently listened section whe...

Casual Listener

I have spotify premium and am logged in using my Facebook account on an Iphone device.   Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs ...

Bluesky44

Casual Listener

790 Views

3 replies

1 likes

  • 790 Views
  • 3 replies
  • 1 likes

Superuser Contribution My Spotify plays through my FaceTime calls even when off

.PlanPremiumCountryUsa DeviceiPhone XROperating System(iOS 15 My Question or IssueWhen I am on a FaceTime call, if I was listening to music at any point that day the music will play over the call. The other person can’t hear the music, and I can’t he...

Visitor

. Plan Premium Country Usa  Device iPhone XR Operating System (iOS 15   My Question or Issue When I am on a FaceTime call, if I was listening to music at any point that day the m...

rjj36_

Visitor

19386 Views

4 replies

0 likes

  • 19386 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs stuck at 0:00 , not playing

Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). My phone says the song is playing even though there’...

Newbie

Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). M...

krmchugh1

Visitor

29459 Views

40 replies

3 likes

Songs not playing
stuck track
  • 29459 Views
  • 40 replies
  • 3 likes

Superuser Contribution Offline devices

Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine

Visitor

Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine

Eni

Moderator

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player forcing the app open

PlanPremiumCountryUSDeviceiPhone 10Operating SystemiOS 10 My Question or IssueThe web player is not working, it forces the spotify app to open or the screen becomes black and says “upstream failed”. How do I access the web player? I just wanna sort m...

Newbie

Plan Premium Country US Device iPhone 10 Operating System iOS 10   My Question or Issue The web player is not working, it forces the spotify app to open or the screen becomes black and...

Novy

Moderator

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Solved!! Airplay and Spotify, it doesn't work on one of my speakers

Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted this speaker multiple times, deleted the Spotify app in s...

Casual Listener

Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted th...

mtollhouse

Roadie

3444 Views

3 replies

0 likes

  • 3444 Views
  • 3 replies
  • 0 likes

Turn off canvas not working

Hello, I’ve turned off canvas in the account options, but they still play. Is there another setting I need to disable?

Visitor

Hello, I’ve turned off canvas in the account options, but they still play. Is there another setting I need to disable?

sleepingarianna

Newbie

4498 Views

2 replies

2 likes

  • 4498 Views
  • 2 replies
  • 2 likes

Equalizer turns off every time I reopen the app

PlanPremiumCountryUnited StatesDeviceM1 iPad Pro 11” and iPhone SE (2nd generation)Operating SystemiOS 18.2 My Question or IssueEvery time the app fully closes, the equalizer automatically turns itself off (or reduces its effect) and I have to go int...

Regular

Plan Premium Country United States Device M1 iPad Pro 11” and iPhone SE (2nd generation) Operating System iOS 18.2   My Question or Issue Every time the app fully closes, the equalizer...

MateusM

Spotify Star

1914 Views

15 replies

0 likes

  • 1914 Views
  • 15 replies
  • 0 likes