Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
41981 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
107547 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
436094 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
301241 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryIndiaDevice(iPhone 14)Operating System(iOS 17.1.) My Question or IssueI have a playlist with 800+ songs. It has disappeared since today. The play list name is Everlasting collections
Plan Premium Country India Device (iPhone 14) Operating System (iOS 17.1.) My Question or Issue I have a playlist with 800+ songs. It has disappeared since today. The play list name ...
Regular
16726 Views
18 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 14.6Spotify version 8.6.40.1248My Question or IssueSpotify song metadata does not update on BMW when playing over Bluetooth. Usually, the first song information (image, title, duration, and queue...
Plan Premium Country US Device iPhone 11 Operating System iOS 14.6 Spotify version 8.6.40.1248 My Question or Issue Spotify song metadata does not update on BMW when playing over Bluetooth....
Visitor
7654 Views
16 replies
1 likes
I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or to a different podcast, which I am not subscribed ...
I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or...
Visitor
2295 Views
5 replies
3 likes
PlanPremiumCountry uk Deviceiphone SE2Operating System(iOS 1 My Question or IssueI have recently downloaded & paid for the premium app, but my iPad & iPhone haven't transferred from free to premium. How do I do that?
Plan Premium Country uk Deviceiphone SE2 Operating System (iOS 1 My Question or Issue I have recently downloaded & paid for the premium app, but my iPad & iPhone haven'...
Spotify Star
560 Views
1 replies
0 likes
I’ve had trouble with playing songs or podcasts on data/offline for about two months now with premium. I can play downloaded songs and listen with wifi, but I can’t use data. It only shows that I’m offline or “connecting” (which it never actually com...
I’ve had trouble with playing songs or podcasts on data/offline for about two months now with premium. I can play downloaded songs and listen with wifi, but I can’t use data. It only shows that I’m o...
Visitor
8612 Views
17 replies
0 likes
Hi, I’m unable to use Spotify connect with my Sonos speakers. The issue only occurs with my Spotify account. I have other users in my household with Spotify who are able to use Spotify connect on the same Sonos system.I have tried from multiple devic...
Hi, I’m unable to use Spotify connect with my Sonos speakers. The issue only occurs with my Spotify account. I have other users in my household with Spotify who are able to use Spotify connect on the...
Spotify Star
442 Views
1 replies
1 likes
i currently have the family plan premium, all other accounts have this feature but i dont, last few months ive asked the same question and they told me to wait, well im still waiting up ur game spotify
i currently have the family plan premium, all other accounts have this feature but i dont, last few months ive asked the same question and they told me to wait, well im still waiting up ur game spot...
Spotify Star
513 Views
3 replies
0 likes
PlanPremiumCountryAustralia DeviceIPhone 12Operating System17.3.1 My Question or IssueRecent bug seems to have appeared when playing audio on Spotify via apple car play. Audio will randomly pause and the user will be unable to resume/play the audio. ...
Plan Premium Country Australia Device IPhone 12 Operating System 17.3.1 My Question or Issue Recent bug seems to have appeared when playing audio on Spotify via apple car play....
Not applicable
36369 Views
60 replies
3 likes
.PlanPremiumCountryUSA DeviceiPhone 14 Pro Operating SystemiOS 18.2 My Question or IssueWhen using the Spotify App on my apple watch (Model: SE (GPS +Cellular, 2nd Generation 11.2 22S101) while running or walking, at 100% battery life, the watch sudd...
. Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 18.2 My Question or Issue When using the Spotify App on my apple watch (Model: SE (GPS +Ce...
Moderator
1132 Views
2 replies
3 likes
Is it possible to delete a song from a playlist without having to scroll through the playlist to find it and then clicking edit and then deleting it? Sometimes a song is playing in a rather large playlist and I want to delete the song but it takes me...
Is it possible to delete a song from a playlist without having to scroll through the playlist to find it and then clicking edit and then deleting it? Sometimes a song is playing in a rather large pla...
Visitor
936 Views
3 replies
2 likes
IOS, I have done every last single thing it has said would fix it that was findable, I even deleted the app and reinstalled, everything short of setting it all on fire. The problem pretended to be fixed until the next time I got in my truck and it di...
IOS, I have done every last single thing it has said would fix it that was findable, I even deleted the app and reinstalled, everything short of setting it all on fire. The problem pretended to b...
Newbie
2463 Views
10 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 15, iPad 10th GenerationOperating SystemiOS 18.2, iPadOS 18.2App Version9.0.0.537My Question or IssueiOS navigation bar doesn’t hide when I set the video player to fullscreen so the bar covers some of the ...
Plan Premium Country United Kingdom Device iPhone 15, iPad 10th Generation Operating System iOS 18.2, iPadOS 18.2 App Version 9.0.0.537 My Question or Issue iOS navigation bar doesn’t hide...
Newbie
1131 Views
2 replies
0 likes
PlanPremiumCountryDEDeviceiPhone 14 ProOperating SystemiOS 17.6.1 My Question or IssueSearch for episodes within a podcast show is currently unresponsive. You can type and submit but nothing happens.
Plan Premium Country DE Device iPhone 14 Pro Operating System iOS 17.6.1 My Question or Issue Search for episodes within a podcast show is currently unresponsive. You can type ...
Newbie
5875 Views
25 replies
5 likes
Plan: PremiumCountry: United StatesDevices: iPhone 13 Pro, 2021 MacBook Pro 16"Operating System: iOS 17.1.2, macOS 14.1.2My IssueWhen I'm playing podcasts in Spotify on my iPhone, macOS keeps showing a Safari Continuity icon in my Dock. If I click on...
Plan: Premium Country: United States Devices: iPhone 13 Pro, 2021 MacBook Pro 16" Operating System: iOS 17.1.2, macOS 14.1.2 My Issue When I'm playing podcasts in Spotify on ...
Newbie
2149 Views
5 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
395 Views
1 replies
0 likes
PlanPremium / FamilyCountryUKDeviceiPhone 13Operating SystemiOS 17.6.1 My Question or IssueIn my car I have two Bluetooth connections to my iPhone at the same time. One is to the OEM phone handsfree system in the car and the other is to a TPLink Blue...
Plan Premium / Family Country UK Device iPhone 13 Operating System iOS 17.6.1 My Question or Issue In my car I have two Bluetooth connections to my iPhone at the same time. One is to...
Newbie
1844 Views
1 replies
1 likes
When I listen to Spotify when using the app called Ibispaint X to draw.. the music randomly pauses but when I listen to Spotify anywhere else it doesn’t pause at all.. I’m starting to get scared because I feel like I’m getting hacked or something.
When I listen to Spotify when using the app called Ibispaint X to draw.. the music randomly pauses but when I listen to Spotify anywhere else it doesn’t pause at all.. I’m starting to get scared beca...
Visitor
8112 Views
4 replies
2 likes
PlanFreeCountryUSADevice iPhone 11 Pro Operating SystemIOS 13.5 My Question or Issue Spotify will not let me open albums or playlists that aren’t mine (see photo/file).
Plan Free Country USA Device iPhone 11 Pro Operating System IOS 13.5 My Question or Issue Spotify will not let me open albums or playlists that aren’t mine (see pho...
Not applicable
16362 Views
13 replies
4 likes
I've recently had the title of many of my playlists containing a name deleted because of it "breaking the guidelines" but I don't know what I'm doing wrong, what can I do to make it follow the guidelines so I can keep the name of it? Again, the only ...
I've recently had the title of many of my playlists containing a name deleted because of it "breaking the guidelines" but I don't know what I'm doing wrong, what can I do to make it follow the guidel...
Newbie
21633 Views
62 replies
10 likes
Spotify smart mix doesn't work the way I want. When I enter and exit the application, I have to open the smart mix again. When I try with another account, there is no problem, but I think there is a problem with my account.I would appreciate it if yo...
Spotify smart mix doesn't work the way I want. When I enter and exit the application, I have to open the smart mix again. When I try with another account, there is no problem, but I think there is a ...
Moderator
1048 Views
1 replies
0 likes
