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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226186 Views

53 replies

13 likes

  • 226186 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151570 Views

506 replies

108 likes

  • 151570 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106197 Views

19 replies

38 likes

  • 106197 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Music cuts out for a second when locking and unlocking phone

When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back to the volume it’s supposed to be at.

Casual Listener

When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back...

Jommdotcom

Casual Listener

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

Superuser Contribution I changed plans and now my auto play function does not work. Help

I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I seem to not need an update. This is one of my favourit...

Casual Listener

I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I see...

OscarDC

Moderator

363 Views

3 replies

0 likes

  • 363 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tradução de Musicas

PlanPremiumCountryBrazilDeviceiphone13Operating SystemiOS My Question or IssueHello, I'm using the app on an iPhone 13, but the button to activate translation is not available for me. I checked, and the app is up to date. How can I use this tool to t...

Visitor

Plan Premium Country Brazil Device iphone13 Operating System iOS   My Question or Issue Hello,  I'm using the app on an iPhone 13, but the button to activate translation is not a...

OscarDC

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more warning preventing duplicate songs in playlists?

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?” this was a critical feature that helped keep playlists organiz...

Regular

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?”   th...

grc1

Regular

13169 Views

13 replies

28 likes

  • 13169 Views
  • 13 replies
  • 28 likes

Superuser Contribution Why can’t I submit a 5 star review for a podcast?

When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money Moves by cloud10) all 5 stars because it’s my favo...

Visitor

When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money...

Maria

Moderator

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Trying to buy an audiobook

PlanPremiumCountryUSDeviceIPhone 11, Dell laptop Operating SystemIOS17 , Windows 11 My Question or IssueWhen I click "Buy" on an audiobook, it just says "Something went wrong." I have tried on my phone browser, my computer browser, with and without w...

Visitor

Plan Premium Country US Device IPhone 11, Dell laptop  Operating System IOS17 , Windows 11   My Question or Issue When I click "Buy" on an audiobook, it just says "Something went ...

MateusM

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution group session - song keeps starting over

PlanPremiumCountryUSADevice(iPhone 6s)Operating SystemiOS 13.5.1 My Question or IssueI have started a group session and have a queue going. During the middle of songs, the song automatically starts over, multiple times within the same song and with m...

Visitor

Plan Premium Country USA Device (iPhone 6s) Operating System iOS 13.5.1   My Question or Issue I have started a group session and have a queue going.  During the middle of songs, ...

fkitletsstartover

Visitor

10602 Views

22 replies

7 likes

bug
Group Session
group session bug
iOS
  • 10602 Views
  • 22 replies
  • 7 likes

Superuser Contribution Bottom bar UI glitch

PlanBasic FamilyCountryUnited StatesDeviceiPhone 15 ProOperating SystemiOS 17.6.1Spotify Version8.9.64.456My Question or Issueglitch in UI on bottom bar, home page not transparent but search and your library is

Regular

  Plan Basic Family Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 Spotify Version 8.9.64.456 My Question or Issue glitch in UI on bottom bar, home page not t...

Ivelina

Moderator

578 Views

5 replies

0 likes

  • 578 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why does spotify pause any other streaming music app as soon as I open it?

When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just started with the last update.

Visitor

When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just sta...

yoonnel

Composer

1481 Views

3 replies

0 likes

  • 1481 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist folder doesn’t sync

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have waited multiple days to see if it just needed longer to sync but...

Casual Listener

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app   The app is on the latest version and I have wait...

Spenbarkley

Visitor

2353 Views

6 replies

0 likes

Apple iPhone app
library malfunction
Not syncing
playlist folders
Sync issue
synching devices
  • 2353 Views
  • 6 replies
  • 0 likes

Superuser Contribution Jam problem

PlanPremiumCountryUkraineDeviceIPhone 11Operating SystemIOS 18 My Question or IssueJam not working on my phone, when I join or create a jam it just shows my own queue, I appear like Im in the jam, but Im just listening like Im alone. Already tried to...

Casual Listener

Plan Premium Country Ukraine Device IPhone 11 Operating System IOS 18    My Question or Issue Jam not working on my phone, when I join or create a jam it just shows my own queue, ...

Susan_GP

Moderator

1197 Views

1 replies

0 likes

  • 1197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when I’m opening my camera

Hi everyone, lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song.im not on video mode, so the music shouldn’t stop because of it.. a...

Newbie

Hi everyone,  lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song. im not ...

AlejaR

Moderator

1118 Views

3 replies

0 likes

  • 1118 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify track time only going backwards

Premium USA DeviceIphone 12Operating Systemios 17.6.1 My Question or IssueThe track time on spotify used the show the full length of the song, like 3:56. Now it randomly shows a countdown until the song ends, such as -3:32 and I don't know how to swi...

Casual Listener

Premium   USA   Device Iphone 12 Operating System ios 17.6.1   My Question or Issue The track time on spotify used the show the full length of the song, like 3:56. Now it ran...

delysid23

Music Fan

597 Views

2 replies

2 likes

  • 597 Views
  • 2 replies
  • 2 likes

Superuser Contribution Selecting song to play from iPhone App connect to TV audio system

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Selecting Song 1 from my iPhone playlist to play on my TV sound system normally works by tou...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Select...

Vasil

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

pourrais-je reprendre l'abonnement que j'ai perdu svp ?

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

Visitor

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

Billy-J

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Assistance with Issue

Hi all. I have a constant issue with either my Spotify or iPhone 15 Pro. Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat declined. In my car 2022 plate, even if I have the songs downloaded or streaming, the au...

Newbie

Hi all.    I have a constant issue with either my Spotify or iPhone 15 Pro.    Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat decline...

Billy-J

Spotify Star

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Superuser Contribution Return "Add to Playlist" to Three-Dot Menu in Queue and New Releases on Mobile!!

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button.In every other three-dot menu I saw, they're all identical (and include "add to playlist")...

Casual Listener

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button. In every other three-dot menu I saw...

Susan_GP

Moderator

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes