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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

222705 Views

53 replies

13 likes

  • 222705 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150098 Views

506 replies

108 likes

  • 150098 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105618 Views

19 replies

38 likes

  • 105618 Views
  • 19 replies
  • 38 likes

Superuser Contribution Still can’t loop anything on Spotify.

PlanFreeCountryAustralia DeviceiPhone 13Operating Systemios 15.5Spotify is always updated to recent update. My Question or IssueI still can’t loop songs / playlists on my phone. I’ve tried literally e v e r y t h i n g I’ve looked for the three dots ...

Casual Listener

Plan Free Country Australia  Device iPhone 13 Operating System ios 15.5 Spotify is always updated to recent update.   My Question or Issue I still can’t loop songs / playlists o...

randomman1

Visitor

2543 Views

5 replies

0 likes

can’t loop
loop playlist
Loop song
  • 2543 Views
  • 5 replies
  • 0 likes

help my spotify app is freezing

help my spotify app is freezing, my phone what should i do

Casual Listener

help my spotify app is freezing, my phone what should i do

MateusM

Spotify Star

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Several issues with queue and shuffling.

PlanPremiumCountryUsaDeviceiPhone 12Operating SystemiOS 17.5 My Question or Issue 1. In the past, whenever I would select a new song, the whole queue would reshuffle. I liked this feature. Now it adds the new song, but keeps the old queue. This is eq...

Casual Listener

  Plan Premium Country Usa Device iPhone 12 Operating System iOS 17.5   My Question or Issue   1. In the past, whenever I would select a new song, the whole queue would res...

Koelkaststekker

Casual Listener

4943 Views

4 replies

3 likes

  • 4943 Views
  • 4 replies
  • 3 likes

iCloud backup for Spotify is huge

Plan/PremiumCountryUsaDeviceiphone 15 pro max Operating System(iOS 17.2.1 My Question or IssueI just got a new phone and restored from back up from my old iPhone. The iCloud back up for Spotify app is massive on the new one like close to 3.5gb. I del...

Casual Listener

  Plan /Premium Country Usa Device iphone 15 pro max   Operating System (iOS 17.2.1   My Question or Issue I just got a new phone and restored from back up from my old iPh...

SpotSurv

Casual Listener

2112 Views

3 replies

0 likes

  • 2112 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music quality low when launching spotify

So the when i launch spotify and start listening to a song the quality is very low as the details of the song are not there. But then when i close the app and restart it the issue is gone. PlanFreeCountryindia Device(iPhone X)Operating system ios 16 ...

Newbie

So the when i launch spotify and start listening to a song the quality is very low as the details of the song are not there. But then when i close the app and restart it the issue is gone.  Pla...

Yordan

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS interface Artist display problems

SPOTIFY v 8.9.66.462PlanPremiumCountryUSADeviceIPhone 12 ProOperating SystemIOS 18 My Question or IssueThe artist name is overlapped by the elements around it and doesn’t display correctly

Casual Listener

SPOTIFY v 8.9.66.462 Plan Premium Country USA Device IPhone 12 Pro Operating System IOS 18   My Question or Issue The artist name is overlapped by the elements around it and doesn’t d...

Dessi

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app crashing constantly after iOS 16.7.10 update on iPhone 8

PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 16.7.10)My Question or IssueSpotify app crashing constantly after iOS 16.7.10 update on iPhone 8.... Not even able to enjoy a full song, the app shuts down after a minute or two.

Visitor

Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 16.7.10) My Question or Issue Spotify app crashing constantly after iOS 16.7.10 update on iPhone 8....  Not even able...

OscarDC

Moderator

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Keeps skipping songs after 45 seconds

Please can someone helpAll of a sudden my Spotify keeps skipping after 45 seconds. Goes to the next song every single timei have deleted the app, reinstalled, logged in, logged out. Tried a few other things and nothing has workedi pay for this servic...

Casual Listener

Please can someone help All of a sudden my Spotify keeps skipping after 45 seconds. Goes to the next song every single time i have deleted the app, reinstalled, logged in, logged out. Tried a few o...

darul9061

Visitor

88052 Views

11 replies

3 likes

  • 88052 Views
  • 11 replies
  • 3 likes

Superuser Contribution not streaming/ force quit after playing one song

spotify community please if you can hear me spotify community help me please i am going bonkers. yesterday my spotify started bugging out; it will play one song, and if i try to skip it OR let it keep playing into the next song, the app force quits a...

Newbie

spotify community please if you can hear me spotify community help me please i am going bonkers. yesterday my spotify started bugging out; it will play one song, and if i try to skip it OR let it kee...

OscarDC

Moderator

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Solved!! Collaborative Playlists Notifications

Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I couldn't find it anywhere in the app settings Please he...

Casual Listener

Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I...

marksetto

Visitor

6675 Views

3 replies

0 likes

Collaborative Playlists Notifications
  • 6675 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Tapping screen on canvas no longer removes UI

PlanPremiumCountrySpainDeviceiPhone15 PlusOperating SystemiOS 17.5.1Spotify Version8.9.62.465My Question or IssueSince the last update I have noticed that tapping the screen when the song has canvas no longer removes the UI to reveal bright video.

Music Fan

Plan Premium Country Spain Device iPhone15 Plus Operating System iOS 17.5.1 Spotify Version 8.9.62.465 My Question or Issue Since the last update I have noticed that tapping the screen whe...

2n541

Regular

3639 Views

23 replies

4 likes

  • 3639 Views
  • 23 replies
  • 4 likes

Spotify such a bad faith service

**** and to those "helpful" spotify stars eager with happy face sentence endings.......... don't bother with a template response. ****8 years with the same OS and release version *saved in the my app purchase folder* and spotify backroom has decided ...

Regular

**** and to those "helpful" spotify stars eager with happy face sentence endings.......... don't bother with a template response. **** 8 years with the same OS and release version *saved in the my a...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Solved!! AI playlist maker

PlanPremium FamilyCountryUSADeviceiPhone 13Operating System IOS 18 My Question or IssueHow come I don’t have the AI playlist making feature on my app?

Newbie

Plan Premium Family Country USA Device iPhone 13 Operating System  IOS 18   My Question or Issue How come I don’t have the AI playlist making feature on my app?

Maxim

Spotify Star

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Center for Follower and Playlist Likes update

PlanPremiumCountryTurkey DeviceIphone 7 Plus, Samsung Desktop PC Questions about the new notifications update. I just saw a post in a social media platform (and a spotify community post earlier this morning) about the new ios 8.8.30 that now there's ...

Regular

Plan Premium Country Turkey   Device Iphone 7 Plus, Samsung Desktop PC   Questions about the new notifications update.   I just saw a post in a social media platform (and a s...

collegestudent

Newbie

4960 Views

3 replies

0 likes

8.8.30
Follower Notifications
Help
iOS
New Update
Notifications Bar
Notifications Center
  • 4960 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can’t log in

Every time I try log in with the app it replies with something went wrong. I’ve tried reinstalling the app changing the password restarting my phone with no success. I can log in through browser but not in app.

Newbie

Every time I try log in with the app it replies with something went wrong. I’ve tried reinstalling the app changing the password restarting my phone with no success. I can log in through browser but ...

gurlikalu

Newbie

2521 Views

10 replies

2 likes

App & Features
  • 2521 Views
  • 10 replies
  • 2 likes

Superuser Contribution Cambio de Android a Iphone

Hola ¿como estan?Tengo un celular Android pero la otra semana voy a cambiarlo a IPhone ¿El plan de datos es el mismo en el otro celular o que tengo que hacer?

Casual Listener

Hola ¿como estan? Tengo un celular Android pero la otra semana voy a cambiarlo a IPhone ¿El plan de datos es el mismo en el otro celular o que tengo que hacer?

Vasil

Moderator

4876 Views

4 replies

0 likes

  • 4876 Views
  • 4 replies
  • 0 likes

I paid for premium but don’t have access to anything premium,

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Apple Watch not recognizing Bluetooth headphones anymore

PremiumNetherlands iPhone 12 Pro and Apple Watch SE (2023)iOS 16.5.1 for iPhone and WatchOS 9.5.2 Hi, none of the Bluetooth devices (which work, as I checked using Apple Music on the same Apple Watch) are recognized by Spotify on Apple Watch, while t...

Casual Listener

Premium Netherlands   iPhone 12 Pro and Apple Watch SE (2023) iOS 16.5.1 for iPhone and WatchOS 9.5.2     Hi, none of the Bluetooth devices (which work, as I checked using Apple...

Speedo1977

Visitor

3532 Views

9 replies

0 likes

Apple Watch
bluetooth
headphones
not working
  • 3532 Views
  • 9 replies
  • 0 likes

Volume goes raises significantly for a split second randomly.

This is a bug that I've experienced in iOS 6 and 7, mostly on an iPhone 4. While listening to a song (a downloaded song because I'm offline), sometimes the volume will get SUPER loud for a split second, then return to normal. It's incredibly jarring ...

Regular

This is a bug that I've experienced in iOS 6 and 7, mostly on an iPhone 4.   While listening to a song (a downloaded song because I'm offline), sometimes the volume will get SUPER loud for a...

Idk1232

Visitor

1725 Views

6 replies

0 likes

  • 1725 Views
  • 6 replies
  • 0 likes