Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
41988 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
107556 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
436101 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
301247 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify smart mix doesn't work the way I want. When I enter and exit the application, I have to open the smart mix again. When I try with another account, there is no problem, but I think there is a problem with my account.I would appreciate it if yo...
Spotify smart mix doesn't work the way I want. When I enter and exit the application, I have to open the smart mix again. When I try with another account, there is no problem, but I think there is a ...
Moderator
1048 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 6sOperating System(iOS 10 My Question or IssueNo matter what I try, I can't get my iPhone to sync local files from my laptop. Every post I've seen about this issue is way out of date. I also do not have cell service ...
Plan Premium Country USA Device iPhone 6s Operating System (iOS 10 My Question or Issue No matter what I try, I can't get my iPhone to sync local files from my laptop. Every post I'v...
Visitor
4323 Views
7 replies
0 likes
I have Spotify premium and about a month ago tracks on my playlist started being cut off part way through the track and then starting on the next one. I am playing on ipad connected to Alexa show. Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pr...
I have Spotify premium and about a month ago tracks on my playlist started being cut off part way through the track and then starting on the next one. I am playing on ipad connected to Alexa s...
Moderator
483 Views
1 replies
1 likes
PlanPremiumCountrySpain Device(iPhone 11 and IPad Pro)Operating SystemIOS 13.6 My Question or Issue When I ask Siri to reproduce a song or artist with Spotify I get a message In Spanish which means “In order to do that I have to access your data In S...
Plan Premium Country Spain Device (iPhone 11 and IPad Pro) Operating System IOS 13.6 My Question or Issue When I ask Siri to reproduce a song or artist with Spotify I...
Newbie
28881 Views
10 replies
0 likes
Premium FamilyUSAiPhone 13 miniiOS 16.5App version 8.8.36.571 For the third time now I've been presented with a "New music for you" sponsored recommendation and, for the third time, I've clicked the "What's this?" link and selected that I don't want ...
Premium Family USA iPhone 13 mini iOS 16.5 App version 8.8.36.571 For the third time now I've been presented with a "New music for you" sponsored recommendation and, for the third time, ...
Regular
3535 Views
3 replies
3 likes
PlanFree/PremiumCountryCanadaDevice Ipad8 / Roku Samsung tvOperating System(iOS ? My Question or IssueI would like to move my library from free account set up and linked to Roku tv, to premium account set up and linked to iPad.
Plan Free/Premium Country Canada Device Ipad8 / Roku Samsung tv Operating System (iOS ? My Question or Issue I would like to move my library from free account set up and linked to Rok...
Not applicable
2085 Views
5 replies
0 likes
As per subject.. Thanks any help appreciated
As per subject.. Thanks any help appreciated
Visitor
20129 Views
39 replies
0 likes
Whenever I open Spotify, I click on the green button for my playlist and it is not play
Whenever I open Spotify, I click on the green button for my playlist and it is not play
Moderator
376 Views
1 replies
0 likes
iPod Naon Premier account holder. I want my son to use a Nano rather than a phone. Can we use ipod Nano
iPod Naon Premier account holder. I want my son to use a Nano rather than a phone. Can we use ipod Nano
Spotify Star
819 Views
1 replies
0 likes
I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone. I need my music to be playing at a different volume than the t...
I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone. ...
Casual Listener
10170 Views
11 replies
0 likes
Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs. These are all offline downloaded playlists. This worked fine for yea...
Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs. These are a...
Moderator
69010 Views
268 replies
70 likes
iPhone the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter? and for the love of all that is good and holy please make it a persistent filter. I never want to see podcasts I’ve already listed to. When I tur...
iPhone the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter? and for the love of all that is good and holy please make it a persistent fi...
Not applicable
3674 Views
7 replies
0 likes
Spotify app on APPLE TV in US.for the past several weeks, spotify keeps freezing while playing in middle of a playlist. I have to force quit app and reopen it. I have tried restarting apple tv and also uninstalling spotify and reinstalling it. None o...
Spotify app on APPLE TV in US. for the past several weeks, spotify keeps freezing while playing in middle of a playlist. I have to force quit app and reopen it. I have tried restarting a...
Visitor
2365 Views
5 replies
2 likes
PlanPremium Family CountryCanadaDevice(iPhone 10 and iPhone 13) My kid’s phone and mine are on different accounts in the family plan but if I play music it plays through his device and vice versa. If I stop the music on both devices and get music pla...
Plan Premium Family Country Canada Device (iPhone 10 and iPhone 13) My kid’s phone and mine are on different accounts in the family plan but if I play music it plays throu...
Newbie
987 Views
2 replies
0 likes
The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can't download apps from an iPhone, so there's no way ...
The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can...
Visitor
3357 Views
3 replies
0 likes
i live in egypt and flower boy (by tyler the creator) is not available, it tells me ‘the tracks on this release are not available’
i live in egypt and flower boy (by tyler the creator) is not available, it tells me ‘the tracks on this release are not available’
Visitor
745 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 11Operating SystemiOS 15My Question or Issuei’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished downloading to my iPhone i noticed that there was no album cover fo...
Plan Premium Device iPhone 11 Operating System iOS 15 My Question or Issue i’ve downloaded a lot of songs through local files and put them all in the same playlist. when it finally finished do...
Newbie
9220 Views
6 replies
0 likes
Hi all, I'm really desperated. Already read all about this issue here in the forum. On my iPhone 8 Plus with iOS 12.1 and the latest Spotify app I always get the message that I'm offline when using LTE or 3G. When connected to WiFi everything is ok. ...
Hi all, I'm really desperated. Already read all about this issue here in the forum. On my iPhone 8 Plus with iOS 12.1 and the latest Spotify app I always get the message tha...
Visitor
10073 Views
12 replies
1 likes
PlanPremiumCountry DeviceiPhone 6sOperating SystemIOS 12.1.4 My Question or Issue Just recently when I add any amount of songs to my queue none of them are added, it keeps the random queue songs and never loads my selections.
Plan Premium Country Device iPhone 6s Operating System IOS 12.1.4 My Question or Issue Just recently when I add any amount of songs to my queue none of them are added, i...
Newbie
55441 Views
15 replies
0 likes
PlanFreeCountryU.S.A.DeviceiPhone 11Operating SystemiOS 15.3.1 My Question or Issue No matter if I tap the "and more" text on my playlist, I can't see all of the songs on my playlist. Help??
Plan Free Country U.S.A. Device iPhone 11 Operating System iOS 15.3.1 My Question or Issue No matter if I tap the "and more" text on my playlist, I can't see all of the songs...
Gig Goer
8805 Views
4 replies
2 likes
