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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28594 Views

40 replies

9 likes

  • 28594 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93460 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293120 Views

60 replies

15 likes

  • 293120 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123389 Views

19 replies

38 likes

  • 123389 Views
  • 19 replies
  • 38 likes

Superuser Contribution I can't scroll on the left side of the screen.

It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc.PlanPremiumCountryBrazilDevice(iPhone 6S)Operating System(iOS 15.7.5)My Question or IssueHow do i fix this?

Regular

It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc. Plan Premium Country Brazil Device (iPhone 6S) Operating System (iOS 15.7.5) ...

Maria

Moderator

9035 Views

26 replies

1 likes

  • 9035 Views
  • 26 replies
  • 1 likes

Superuser Contribution Will Spotify Premium allow Spotify to work overseas?

I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for two months and I really need Spotify with me. Does ...

Newbie

I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for ...

JAA22

Visitor

129449 Views

36 replies

0 likes

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  • 36 replies
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Solved!!Superuser Contribution When I search a song, it's playing on reapeat instead of playing similar ones

PlanPremiumCountryPlDeviceiPhone 13 pmOperating Systemios 17.4.1My Question or IssueSame issue as here, but the solution did not work for me, any further advices? https://community.spotify.com/t5/Android/Similar-songs-not-playing-after-searched-song-...

Casual Listener

Plan Premium Country Pl Device iPhone 13 pm Operating System ios 17.4.1 My Question or Issue Same issue as here, but the solution did not work for me, any further advices? 🙂  https://...

Not applicable

7781 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution iPhone 16 Pro and AirPods Pro 2 - Music with hiss static noise

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and th...

Casual Listener

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classic...

MihailY

Moderator

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Can’t stream playlist (just only 2 songs), on my apple watch serie 8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

243 Views

0 replies

1 likes

  • 243 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlist Cover

PlanPremiumCountryUnited KingdomDeviceiPhone11Operating SystemMost Recent iOSMy Question or IssueI can’t add my own cover photo, it either says cannot add new image and then prompts me to try again but it never works or it says image too large which ...

Visitor

  Plan Premium Country United Kingdom Device iPhone11 Operating System Most Recent iOS My Question or Issue I can’t add my own cover photo, it either says cannot add new image and then...

DezakiDezaki

Newbie

930 Views

2 replies

0 likes

  • 930 Views
  • 2 replies
  • 0 likes

Re: Smart Shuffle keeps turning itself on

I assume this is my problem, although smart. Shuffle is still greyed out what happens. This just started happening today, I didn’t change anything on my phone since yesterday. here’s a Google doc with a series of screenshots of me selecting a song, h...

Visitor

I assume this is my problem, although smart. Shuffle is still greyed out what happens.  This just started happening today, I didn’t change anything on my phone since yesterday.  here’s a Go...

doramagnea93

Roadie

537 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iPad] New Update Won’t Allow Reorder Of Songs In Playlist

Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work. I like to keep my songs in a custom order where all the songs by a certain ...

Visitor

Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work.   I like to keep ...

Liswernli

Visitor

23117 Views

25 replies

4 likes

  • 23117 Views
  • 25 replies
  • 4 likes

Solved!!Superuser Contribution Adding song to queue then playing a song skips to the song in the queue

Steps to repeat:Add a song to queue,Play a different song.Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played.IOS 18.2 beta(22c5142a) Iphone 15 pro

Casual Listener

Steps to repeat: Add a song to queue, Play a different song. Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played. IOS 18.2 beta(...

RyanHF

Casual Listener

1584 Views

3 replies

1 likes

bug
iOS
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  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Apple Watch app is unresponsive for at least 5 seconds every time I wake up the screen

PlanPremiumCountryItalyDeviceApple Watch Series 7, iPhone XsOperating SystemWatch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issue, which is that it freezes for 5 seconds or more every time I wake up the screen w...

Music Fan

Plan Premium Country Italy Device Apple Watch Series 7, iPhone Xs Operating System Watch OS 10.2, iOS 17.2   My Question or Issue   Hi, the Apple Watch app has as a very bad issu...

OscarDC

Moderator

2300 Views

9 replies

2 likes

Apple Watch
freeze
Lag
  • 2300 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Can't remove songs from queue

PlanPremium DeviceiPhone 12 ProOperating System iOS 18.0.1My Question or IssueDue to the new Spotify update I don't have the little circle to remove songs from queue and I can't find anything to solve the problem

Casual Listener

  Plan Premium  Device iPhone 12 Pro Operating System iOS 18.0.1 My Question or Issue Due to the new Spotify update I don't have the little circle to remove songs from queue and I ca...

the-messenger

Music Fan

1243 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Three dots

PlanPremiumCountryUK DeviceiPhone 7 Plus Operatingios 13 My Question or IssueI'm so frustrated with using Spotify. So frustrated that I've switched between Spotify and apply music several times this year. Apple Music I find just works well, no issues...

Regular

  Plan Premium Country UK   Device iPhone 7 Plus  Operating ios 13   My Question or Issue I'm  so frustrated with using Spotify. So frustrated that I've swi...

bj7184

Newbie

13265 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Synchronization issues

I cannot understand why my recents will not synchronize. Please help

Regular

I cannot understand why my recents will not synchronize. Please help

Amay

Spotify Star

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

"Something went wrong" when i'm trying to log in to my account

I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it

Visitor

I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it

Amay

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch - Downloads. Please confirm functionality

Hi can I get clarity on how the downloaded songs function works on the Apple Watch. If I have playlists with over 100 songs it will download up to 100 songs. however on playback if I want to play the full playlist and happy for it to use cellular to ...

Music Fan

Hi can I get clarity on how the downloaded songs function works on the Apple Watch. If I have playlists with over 100 songs it will download up to 100 songs.   however on playback if I want to...

Ivelina

Moderator

2064 Views

2 replies

0 likes

  • 2064 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t find profile

Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working

Casual Listener

Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working

Yordan

Moderator

3606 Views

9 replies

1 likes

  • 3606 Views
  • 9 replies
  • 1 likes

Superuser Contribution Why are podcast playback speed and sleep options missing in my iPhone app?

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and tried to fix it. First I restarted my phone but it ...

Newbie

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and...

Not applicable

5499 Views

8 replies

0 likes

  • 5499 Views
  • 8 replies
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Report problem

Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, it begins playing the first thing off of my home pa...

Visitor

Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, ...

ribezaz

Spotify Star

397 Views

1 replies

1 likes

  • 397 Views
  • 1 replies
  • 1 likes