Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

235331 Views

56 replies

13 likes

  • 235331 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158083 Views

507 replies

108 likes

  • 158083 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108113 Views

19 replies

38 likes

  • 108113 Views
  • 19 replies
  • 38 likes

Superuser Contribution the dreaded OOPS!

Plan:PremiumCountry USA DeviceiPhone SEOperating SystemiOS 15.8.1 My Question or Issue I deleted an old account. I then used a different email address to create a different account and everything went swimmingly until I tried to use Spotify on my iPh...

Newbie

Plan:Premium Country USA   Device iPhone SE Operating System iOS 15.8.1   My Question or Issue   I deleted an old account. I then used a different email address to create a d...

Yordan

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific local files not syncing to phone

Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify on my iPhone (in both the app and my settings for i...

Visitor

Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify ...

AlejaR

Moderator

2073 Views

6 replies

0 likes

  • 2073 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Redirected logins on updated iPhone app

Plan:Premium CountryUSADevice(iPhone 12 My Question or Issue I had to install the apo again recently and now there is a redirect upon trying to sign in on the iOS app which sends me to another page. Spotify says it’s their regular login page but it’s...

Music Fan

Plan: Premium  Country USA Device (iPhone 12   My Question or Issue   I had to install the apo again recently and now there is a redirect upon trying to sign in on the iOS app...

Eni

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify through Sonos (keeps cutting off)

PlanPremiumCountrySaint Vincent and the GrenadinesDeviceiPhone 11 and Macbook Pro 2015Operating SystemLatest for both My Question or IssueThe music keeps cutting off, sometimes it takes longer sometimes quicker, as though someone else is using the ac...

Casual Listener

Plan Premium Country Saint Vincent and the Grenadines Device iPhone 11 and Macbook Pro 2015 Operating System Latest for both   My Question or Issue The music keeps cutting off, sometim...

warrenpeace416

Newbie

2552 Views

3 replies

0 likes

  • 2552 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music does not resume after watching a short video on other apps

Previously when I’m listening to music on my Spotify app I can scroll through Twitter or Facebook apps watch a short video when I’m done the music resumes playing on Spotify but now the moment I watch a video on any other app it refuse to resume and ...

Casual Listener

Previously when I’m listening to music on my Spotify app I can scroll through Twitter or Facebook apps watch a short video when I’m done the music resumes playing on Spotify but now the moment I wat...

Maria

Moderator

2196 Views

3 replies

0 likes

  • 2196 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fast Forward Issue with Spotify Video: How to Skip or Disable?

Hello, I'm facing an issue with Spotify's video content, where I can only fast forward; is there a way to skip tracks or disable video playback?

Newbie

Hello, I'm facing an issue with Spotify's video content, where I can only fast forward; is there a way to skip tracks or disable video playback?

Ivelina

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public playlist not showing on account when viewing account.

I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.

Visitor

I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.

Rav3n0nvacati0n

Visitor

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

LOCAL DOWNLOADED FILES GRAYED OUT UPON APP CLOSE, WON'T SYNC

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 17.3My Question or IssueI have used Spotify since the app was created. I have thousands of local files that I have converted, downloaded & synced to my phone and to downloaded playlists for ...

Roadie

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 17.3 My Question or Issue I have used Spotify since the app was created.  I have thousands of local files that I have ...

1109 Views

0 replies

0 likes

"cant access local files"
Grayed out
Iphone local files sync
local files
  • 1109 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify consistently undownloading my music

PlanPremiumCountryUSDevice(iPhone 13 Pro) For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of listening to them! With perfect cell service too! This requires me to ha...

Music Fan

Plan Premium Country US Device (iPhone 13 Pro)   For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of li...

Joan

Moderator

3584 Views

15 replies

2 likes

  • 3584 Views
  • 15 replies
  • 2 likes

Superuser Contribution DJ starts playing immediately when selected

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemCan't be bothered checking My Question or IssueSo there I was, minding my own business, scrolling through Spotify, when I noticed what I thought was a new playlist in the Made For You section of t...

Music Fan

Plan Premium Country Canada Device iPhone 8 Operating System Can't be bothered checking   My Question or Issue So there I was, minding my own business, scrolling through Spotify, when ...

Gabrael

Regular

883 Views

2 replies

1 likes

  • 883 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify wont find sonos amp 2, but sonos app can stream Spotify

-Premium subscription in Canada. My Spotify app will not find my Sonos amp gen 2 to stream. It was working perfectly fine just a few days ago. I always use the Spotify app because the sonos app running Spotify is not as functional and user friendly.I...

Casual Listener

-Premium subscription in Canada.   My Spotify app will not find my Sonos amp gen 2 to stream. It was working perfectly fine just a few days ago. I always use the Spotify app because the sonos ...

Ace85

Casual Listener

1394 Views

5 replies

0 likes

  • 1394 Views
  • 5 replies
  • 0 likes

Superuser Contribution Able to pick music between search bar and current playing song.

So currently on my iPhone 14 Pro Max, I can accidentally tap on a song if I go to pause or press on the current playing song if I press below the current playing song and the search/home/Library bar. I can’t even see what song it is and there’s no re...

Visitor

So currently on my iPhone 14 Pro Max, I can accidentally tap on a song if I go to pause or press on the current playing song if I press below the current playing song and the search/home/Library bar....

Yordan

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Single local files tracks are disappearing from my mobile phone

I've been having the local files system work well for a while, but occasionally a track that I've had downloaded for months or longer will disappear from my Spotify mobile (IOS) . I tried undownloading and re-downloading the playlist, but when I shut...

Casual Listener

I've been having the local files system work well for a while, but occasionally a track that I've had downloaded for months or longer will disappear from my Spotify mobile (IOS) . I tried undownloadi...

Vitz0807

Newbie

2800 Views

7 replies

1 likes

  • 2800 Views
  • 7 replies
  • 1 likes

Superuser Contribution Bluetooth shuffle changes

When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was on prior to connecting to device. I’ve tried remov...

Music Fan

When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was...

jamacca_01

Newbie

11594 Views

39 replies

3 likes

  • 11594 Views
  • 39 replies
  • 3 likes

Superuser Contribution CarPlay is stuck if connected without Internet Connection

Since Like 2 months, I have the issue that the Spotify App is stuck in the screen „you are offline“ if CarPlay is connecting to my iPhone in my underground Garage without having an internet connection. Before, it loaded automatically as soon celluar ...

Casual Listener

Since Like 2 months, I have the issue that the Spotify App is stuck in the screen „you are offline“ if CarPlay is connecting to my iPhone in my underground Garage without having an internet connectio...

Ivelina

Moderator

968 Views

3 replies

0 likes

  • 968 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local files with special characters in title are unplayable (iPhone)

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 15.5 Most of the local files on my phone, when downloaded from my laptop, appear grayed out and are unplayable upon closing the app and reopening it. This appears to be a common problem here wit...

Casual Listener

Plan Premium Country USA Device iPhone XR Operating System iOS 15.5   Most of the local files on my phone, when downloaded from my laptop, appear grayed out and are unplayable upon clos...

Susan_GP

Moderator

1179 Views

3 replies

0 likes

  • 1179 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle resets on liked songs every time I close the app

PlanPremiumCountryAustralia DeviceiPhone 12Operating SystemiOS 17.3 My Question or IssueIt appears that every time I reopen the app on my iPhone, songs added to my liked songs will not shuffle. As I had previously been able to listen to my favorite s...

Regular

Plan Premium Country Australia  Device iPhone 12 Operating System iOS 17.3   My Question or Issue It appears that every time I reopen the app on my iPhone, songs added to my liked...

TryingMonkey

Regular

6885 Views

9 replies

3 likes

  • 6885 Views
  • 9 replies
  • 3 likes

Superuser Contribution Local files folder doesnt show up on mobile app

Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand find it

Visitor

Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand f...

Not applicable

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Superuser Contribution release radar, discover weekly + genre mixes no longer have preview slides

just last week i was able to preview my release radar, discover weekly and genre mix playlists in almost like a tiktok preview slide format with the spotify cavases. it was really useful for those of us with adhd and shorter attention spans. i have a...

Casual Listener

just last week i was able to preview my release radar, discover weekly and genre mix playlists in almost like a tiktok preview slide format with the spotify cavases. it was really useful for those of...

Ivelina

Moderator

1073 Views

3 replies

0 likes

Discover Weekly
genre mixes
Playlists
Release Radar
  • 1073 Views
  • 3 replies
  • 0 likes