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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408548 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279841 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178950 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...
Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...
Moderator
1553 Views
7 replies
3 likes
There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.
There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.
Spotify Star
447 Views
1 replies
0 likes
when relaunched, it will resume playing from a few seconds into the song and crash again
when relaunched, it will resume playing from a few seconds into the song and crash again
Spotify Star
378 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
437 Views
1 replies
0 likes
Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I click on my specific playlist it just continues to synch everything - whic...
Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I c...
Casual Listener
1206 Views
4 replies
1 likes
My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...
My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...
Visitor
30598 Views
12 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 14 ProOperating SystemiOS 18.1 My Question or IssueWhen I connect to a headphone jack adapter, Spotify autoplays even if the app is closed. I made sure to close the app because the last time I accidently left the ap...
Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 18.1 My Question or Issue When I connect to a headphone jack adapter, Spotify autoplays even if the app is ...
Spotify Star
515 Views
1 replies
1 likes
I recently got a premium account and i kind of have issues. I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the first two songs and then it stops. And for all of my playlists...
I recently got a premium account and i kind of have issues. I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the fi...
Casual Listener
1281 Views
4 replies
0 likes
I set notifications for new podcast episodes, but I never get any notifications
I set notifications for new podcast episodes, but I never get any notifications
Visitor
928 Views
2 replies
0 likes
PlanPremium CountryMexico DeviceiPhone 12 ProOperating SystemiOS 17 My Question or IssuePlayback constantly gets reset, losing all queued and playing next songs. It is really annoying because you can't recover any long queue you created. These are so...
Plan Premium Country Mexico Device iPhone 12 Pro Operating System iOS 17 My Question or Issue Playback constantly gets reset, losing all queued and playing next songs...
Newbie
1633 Views
4 replies
0 likes
I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button. What I typically do is play the music through my phone...
I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button.&nbs...
Moderator
15477 Views
20 replies
4 likes
Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann sucht es Ewigkeiten und findet nicht ein einziges Li...
Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann s...
Casual Listener
3316 Views
2 replies
0 likes
I've done every step but no matter what I do I can't get the local files folder to appear in my library.
I've done every step but no matter what I do I can't get the local files folder to appear in my library.
Newbie
6812 Views
12 replies
2 likes
PlanPremiumCountryUK DeviceiPhone 13 Operating SystemiOS 17.1.1 My Question or IssueMy Spotify app constantly closes as soon as I go to another app, or lock my phone screen. When I’m on the app, it’s constantly freezing so I have to restart, and ofte...
Plan Premium Country UK Device iPhone 13 Operating System iOS 17.1.1 My Question or Issue My Spotify app constantly closes as soon as I go to another app, or lock my ph...
Regular
4539 Views
8 replies
0 likes
I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them. And by do everything but delete I mean it lets me:Add/remove songsDownload the playlistEdits playlistAdd/remove from profile...
I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them. And by do everything but delete I mean it lets me: Add/remove so...
Newbie
21592 Views
3 replies
0 likes
I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account, can my new account still listen to the playlists ...
I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account...
Spotify Star
717 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 14My Question or IssueI just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fine with local files and has cover art on it. When it was working on my...
Plan Premium Device iPhone 14 My Question or Issue I just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fin...
Casual Listener
7982 Views
21 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceiPhone 13 and 2023 m2 macbook proOperating Systemios 18 and macos 15.1 My Question or IssueI transferred the local files from my iPhone to my Mac by copying the downloaded songs from my iPhone’s Spotify...
Plan Premium Country United States of America Device iPhone 13 and 2023 m2 macbook pro Operating System ios 18 and macos 15.1 My Question or Issue I transferred the local files from ...
Moderator
863 Views
3 replies
0 likes
Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location.Lately, I've noticed that the podcast progress frequently resets...
Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location. Lately, I'v...
Regular
2050 Views
2 replies
1 likes
I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the phone. So i have to reach the pc to select the song f...
I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the ph...
Casual Listener
405 Views
3 replies
0 likes
