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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223200 Views

53 replies

13 likes

  • 223200 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150310 Views

506 replies

108 likes

  • 150310 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105740 Views

19 replies

38 likes

  • 105740 Views
  • 19 replies
  • 38 likes

Superuser Contribution Import local files straight from iPhone

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having local mp3 files on my iPhone and just pressing a button...

Casual Listener

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having loca...

Sgtvalimont

Visitor

45825 Views

8 replies

0 likes

  • 45825 Views
  • 8 replies
  • 0 likes

How to find my Spotify URI

I need to get my Spotify URI but I don’t know how or where to get it

Visitor

I need to get my Spotify URI but I don’t know how or where to get it

Billy-J

Spotify Star

2412 Views

1 replies

0 likes

  • 2412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnect Cross-Platform Volume Control

I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7) The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within Spotify. If I turn the volume to max within Spotify(mac), i...

Casual Listener

I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7)   The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within...

_cr3bpjz-1chs

Newbie

17102 Views

30 replies

6 likes

  • 17102 Views
  • 30 replies
  • 6 likes

Superuser Contribution Apple Watch Current Time Always Set to End

PlanPremiumCountryUSADeviceApple WatchOperating SystemWatchOS 10.6 My Question or IssueThe current time is always set to the end of the song or podcast. This is especially frustrating when I’m trying to skip ahead or back 15 seconds on a podcast. It ...

Casual Listener

  Plan Premium Country USA Device Apple Watch Operating System WatchOS 10.6   My Question or Issue The current time is always set to the end of the song or podcast. This is espec...

Dessi

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Menu bug

Hello, When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queue’ when you click on the 3 dots. This is frustrating to use ...

Newbie

Hello,   When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queu...

Eni

Moderator

373 Views

1 replies

1 likes

  • 373 Views
  • 1 replies
  • 1 likes

Superuser Contribution Download counter is frozen

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store. I had been noticing an glitch where the connection between my airpods and Spotify would stop and drop ...

Casual Listener

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store.   I had been noticing an glitch where the co...

jacklikge

Casual Listener

2187 Views

11 replies

2 likes

  • 2187 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify Connect taking over volume control of AV receiver / speakers

PlanPremium CountryUK DeviceIphone 12 Pro Operating SystemiOS 16 My Question or IssueSince updating to iOS 16 a few days ago I have had problems with the Spotify app taking over and not allowing separate volume control of my AV receiver / speakers.Th...

Regular

  Plan Premium   Country UK   Device Iphone 12 Pro   Operating System iOS 16   My Question or Issue Since updating to iOS 16 a few days ago I have had problems ...

E_81

Casual Listener

10456 Views

54 replies

13 likes

  • 10456 Views
  • 54 replies
  • 13 likes

Solved!!Superuser Contribution Lg tv not showing on connect devices until I start tv app first

PremiumiPhone 8, iPad Air 2019, lgtv c9uk hello, I have recently had an issue where my lg c9 tv is not showing up on my connect devices list on my iPad and iPhone anymore, I have tried resetting the router and tv and iPad and iPhone but still it’s no...

Regular

Premium iPhone 8, iPad Air 2019, lgtv c9 uk   hello, I have recently had an issue where my lg c9 tv is not showing up on my connect devices list on my iPad and iPhone anymore, I have tried r...

Maria

Moderator

1250 Views

6 replies

0 likes

  • 1250 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs in queue not automatically playing despite autoplay being on (iPhone)

Songs in queue not automatically playing despite autoplay being on (iPhone). Both iPhone and Spotify app have been updated to the latest versions and both have also been restarted several times. I have to manually press play at the end of each song w...

Visitor

Songs in queue not automatically playing despite autoplay being on (iPhone). Both iPhone and Spotify app have been updated to the latest versions and both have also been restarted several times. I ha...

Vasil

Moderator

1000 Views

1 replies

1 likes

  • 1000 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sonos grouping/ungrouping linkage no longer working

Since the new Sonos app came out recently, the feature in Spotify that jumps into the speaker-grouping interface of Sonos no longer works. When selected, it jumps briefly to the Sonos app and then immediately back to Spotify.

Newbie

Since the new Sonos app came out recently, the feature in Spotify that jumps into the speaker-grouping interface of Sonos no longer works.   When selected, it jumps briefly to the Sonos app...

SamBroad

Newbie

1125 Views

2 replies

1 likes

  • 1125 Views
  • 2 replies
  • 1 likes

Superuser Contribution Musixmatch doesn’t connect to spotify

PlanPremiumCountryIsraelDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueHey,So I used to use Musixmatch to get lyrics for my songs.Now, when I open Musixmatch it’s not connected to to Spotify and when I open the settings the Spotify i...

Casual Listener

Plan Premium Country Israel Device iPhone 11 Pro Operating System iOS 13.4   My Question or Issue Hey, So I used to use Musixmatch to get lyrics  for my songs. Now, when I open ...

Reyzrg

Visitor

8517 Views

12 replies

1 likes

  • 8517 Views
  • 12 replies
  • 1 likes

AppleWatch plays 'Liked Songs' of diff member. All other lists play correct

When I play music on my Apple Watch on cellular, it will show my music and it will show the correct songs in my Liked Songs playlist but if I play the 'Liked Songs' playlist, it plays music from my son's Liked Songs playlist. I don't even KNOW his lo...

Casual Listener

When I play music on my Apple Watch on cellular, it will show my music and it will show the correct songs in my Liked Songs playlist but if I play the 'Liked Songs' playlist, it plays music from my s...

manahilturner

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot watch Call Her Daddy Videos on IPhone

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins and then says “this content is not available” just...

Visitor

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins...

122ruaa1

Newbie

2818 Views

6 replies

0 likes

  • 2818 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch downloaded tracks skipping

Premium FamilyUSAApple Watch Series 6watchOS 9.5 I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPhone. However during playback on the Watch some tracks just skip for no reas...

Music Fan

Premium Family USA Apple Watch Series 6 watchOS 9.5     I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPho...

kylejking

Newbie

9733 Views

13 replies

1 likes

playback
watchOS
  • 9733 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution How to download the app without App Store

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

1708 Views

1 replies

0 likes

  • 1708 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app saying I added songs that I haven’t.

PlanPremiumCountryScotlandDeviceiPhone 13Operating SystemiOS 17.5.1 My Question or IssueHi! Whenever I’m adding songs to a playlist, after I add round about 8-9 songs form the album, I can’t add the rest of the songs of the album (I don’t add all of ...

Regular

  Plan Premium Country Scotland Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue Hi! Whenever I’m adding songs to a playlist, after I add round about 8-9 songs...

Joan

Moderator

2305 Views

16 replies

0 likes

App
bug
iOS
Spotify
  • 2305 Views
  • 16 replies
  • 0 likes

Superuser Contribution Song won't play when pressed

PlanPremiumCountryUSDeviceiPhone XsOperating SystemiOS 12.4 My Question or IssueThis morning when I tried to use the spotify app, when I tried to play a song it wouldn't play. The app recognized I pressed it but didn't actually play it. The player ab...

Visitor

Plan Premium Country US Device iPhone Xs Operating System iOS 12.4   My Question or Issue This morning when I tried to use the spotify app, when I tried to play a song it wouldn't play...

ricepunt

Newbie

31922 Views

22 replies

5 likes

Mobile
  • 31922 Views
  • 22 replies
  • 5 likes

SpotEQ for Spotify

PlanFamily PremiumCountryCanada DeviceiPhone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas anyone bought/installed SpotEQ for Spotify? I would like to have a little more control over the sound output. I'm not advers...

Visitor

Plan Family Premium Country Canada   Device iPhone x Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Has anyone bought/installed SpotEQ for S...

Not applicable

1216 Views

2 replies

0 likes

Equalizer
Sound Control
  • 1216 Views
  • 2 replies
  • 0 likes