Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 24187 Views
  • 13 replies
  • 33 likes
  • 24187 Views
  • 13 replies
  • 33 likes

Superuser Contribution App Crashing

Lately when playing music and listening to podcasts, the app will crash and stop playing.

  • Visitor
  • Lately when playing music and listening to podcasts, the app will crash and stop playing. 
  • Not applicable
  • 167 Views
  • 2 replies
  • 0 likes
  • 167 Views
  • 2 replies
  • 0 likes

Superuser Contribution Full album play

Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song in the original album. I have premium.

  • Visitor
  • Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song ...
  • OscarDC
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cannot sync local files over network but it worked yesterday

PlanPremiumCountryUSADeviceiphone x, google pixel 4a5gOperating Systemwindows 10, ios 15.6, android 12 My Question or IssueI've been using local files for a few years now and usually I can figure out how to get files to sync to my phones via wifi mys...

  • Casual Listener
  • Plan Premium Country USA Device iphone x, google pixel 4a5g Operating System windows 10, ios 15.6, android 12   My Question or Issue I've been using local files for a few years now and...
  • jlew2
  • Casual Listener
  • 592 Views
  • 5 replies
  • 0 likes
  • 592 Views
  • 5 replies
  • 0 likes

Solved!! Took a screenshot and hit share by accident

I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?

  • Regular
  • I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?
  • 22ux4q6zci4dpk2esgev
  • Visitor
  • 4780 Views
  • 2 replies
  • 0 likes
  • 4780 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can’t see albums or songs on artist page

PlanPremiumCountryUSADeviceiPhone XrOperating SystemiOS 12 My Question or IssueI can’t see a list of albums or tracks from the artist page. Expanding the three bullet menu on the top-right doesn’t show any additional information that might lead me to...

  • Casual Listener
  • Plan Premium Country USA Device iPhone Xr Operating System iOS 12   My Question or Issue I can’t see a list of albums or tracks from the artist page. Expanding the three bullet menu on...
  • Hanky_F
  • Visitor
  • 24105 Views
  • 7 replies
  • 1 likes
  • 24105 Views
  • 7 replies
  • 1 likes

Superuser Contribution Can’t download my favorite Songs Playlist.

PlanPremiumCountrySwitzerlandDeviceiPhone 14 ProOperating SystemiOs My Question or IssueAs the title said, I can’t download my favorite songs playlist, but any other “normal” playlist I can download. There isn’t the download button, only the shuffle ...

  • Visitor
  • Plan Premium Country Switzerland Device iPhone 14 Pro Operating System iOs   My Question or Issue As the title said, I can’t download my favorite songs playlist, but any other “normal”...
  • Lyubka
  • Moderator
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing

PlanPremiumCountryUsaDeviceiphone 14 proOperating System(iOS 16.5 My Question or IssueLast couple weeks spotify will keep pausing on its own every few songs. I could be playing music out loud and away from my phone, driving and connect to carplay, th...

  • Newbie
  • Plan Premium Country Usa Device iphone 14 pro Operating System (iOS 16.5   My Question or Issue Last couple weeks spotify will keep pausing on its own every few songs. I could be playi...
  • Not applicable
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Lyrics are not showing

PlanFreeDeviceIphone 13My Question or Issuemy spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.

  • Newbie
  • Plan Free Device Iphone 13 My Question or Issue my spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.  
  • MateusM
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not finding local devices

PlanPremiumCountryGermanyDevice(iPhone SE 2022)Operating SystemiOS 16.5.1 No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that.

  • Newbie
  • Plan Premium Country Germany Device (iPhone SE 2022) Operating System iOS 16.5.1   No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that. ...
  • Vasil
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant disable video playback

selected “audio playbacknonly” in settings but podcast video still plays PlanPremiumCountryUSADevice(IPHONE 13Operating System(16.4.1) My Question or Issue

  • Regular
  • selected “audio playbacknonly” in settings but podcast video still plays    Plan Premium Country USA Device (IPHONE 13 Operating System (16.4.1)   My Question or Issue ...
  • MihailY
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad design - title is repeated

Yet another example of Spotify's atrocious design.Why does the title of what is playing need to be repeated in the top section?This is clutter, ugly, and serves zero function.

  • Roadie
  • Yet another example of Spotify's atrocious design. Why does the title of what is playing need to be repeated in the top section? This is clutter, ugly, and serves zero function.
  • Dian
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution "REMOVE" button font inconsistent with UI

PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 16 My Question or IssueWhen removing a song from the queue, the "REMOVE" button at the bottom has a font inconsistent with the rest of the UI.

  • Newbie
  • Plan Premium Country Singapore Device iPhone 12 Operating System iOS 16   My Question or Issue When removing a song from the queue, the "REMOVE" button at the bottom has a font inconsi...
  • Dian
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strange moveable artwork

Since the newiphone update, you now have to apply longer pressure in order to swipe forward/back. But then if you leave you finger down for too long you get this ugly mess where the artwork moves and duplicates over the exisitng artwork.What on earth...

  • Roadie
  • Since the newiphone update, you now have to apply longer pressure in order to swipe forward/back. But then if you leave you finger down for too long you get this ugly mess where the artwork moves and...
  • Dian
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Can't use AI DJ

Plan: PremiumCountry: USA Device: iPhone 13 Pro, IOS 16.4 My Question or Issue:Hi there, after learning about the new AI DJ option for premium users in the US, I would love to try it out, however after looking through my whole app, (specifically the ...

  • Newbie
  • Plan: Premium Country: USA   Device: iPhone 13 Pro, IOS 16.4   My Question or Issue: Hi there, after learning about the new AI DJ option for premium users in the US, I would love...
  • Not applicable
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

How do I know what exactly is playing?

In the past when an album/playlist would get to the end, related tracks (radio) would start playing automatically.This would be indicated at the top, what the radio was based on. But now all it says is "Playing recommended songs for you" which is mea...

  • Roadie
  • In the past when an album/playlist would get to the end, related tracks (radio) would start playing automatically. This would be indicated at the top, what the radio was based on.  But now a...
  • maxartist23
  • Roadie
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't login on iOS 7.1.2

Plan: PremiumCountry: FranceDevice: iPhone 4SOperating System: iOS 7.1.2 My Question or Issue:I have an older iPhone that doesn't get used for much, other than as a glorified iPod, and occasionally for distraction-free travel (when I need an iPhone w...

  • Newbie
  • Plan: Premium Country: France Device: iPhone 4S Operating System: iOS 7.1.2   My Question or Issue: I have an older iPhone that doesn't get used for much, other than as a ...
  • multicraft35
  • Visitor
  • 540 Views
  • 2 replies
  • 0 likes
  • 540 Views
  • 2 replies
  • 0 likes

Solved!! how to delete local files on iphone from mac

i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7) i have done a full re-install on both the phone and mac, moved the files to an external hard ...

  • Casual Listener
  • i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7)   i have done a full re-install on ...
  • izihlahla
  • Casual Listener
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Spotify’s new UI sucks!!!

PlanPremium Country: United States of America DeviceiPhone XS Max Operating SystemiOS 12.1.4 So now that Spotify decided to update some users to their new UI they’ve ruined Spotify for many of us! They removed the alphabetical searching bar that was ...

  • Casual Listener
  • Plan Premium   Country: United States of America    Device iPhone XS Max    Operating System iOS 12.1.4   So now that Spotify decided to update some users t...
  • kato3927
  • Visitor
  • 2482 Views
  • 5 replies
  • 9 likes
  • 2482 Views
  • 5 replies
  • 9 likes

Superuser Contribution Recommended Songs Issue

Hi, I am on the latest IOS version and recently discovered that when I press refresh on the recommended songs button below my playlists it shuffles between two pages. This means the maximum song suggestions I see is 12 songs. It repeats the two pages...

  • Newbie
  • Hi,   I am on the latest IOS version and recently discovered that when I press refresh on the recommended songs button below my playlists it shuffles between two pages. This means the maximum ...
  • Vasil
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes