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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42961 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108295 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1604 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301579 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127465 Views

19 replies

38 likes

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Superuser Contribution Not loading music in iOS app, Android app, or web player

As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it doesn’t load or play anything. I then switched to the...

Casual Listener

As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it do...

Maria

Moderator

733 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local Files folder not showing

I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is?PlanPremiumCountryUnited StatesDeviceiPhone 14 PlusOperating SystemiOS 16

Casual Listener

I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is? Plan Premium Country United States Device iPhone 14 P...

ThematicPDX

Casual Listener

9557 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Solved!!Superuser Contribution [iOS] Lock Screen Control Play/Pause not updating when paused or played.

Plan - PremiumCountryUSADeviceiPhone XsOperating SystemIOS 12My Question or IssueAt times, my play/pause control from lock screen will not be updated to what is actually happening. Music is playing and shows the play button which i have to click and ...

Regular

Plan -  Premium Country USA Device iPhone Xs Operating System IOS 12 My Question or Issue At times, my play/pause control from lock screen will not be updated to what is actually happen...

MyUserNameP

Newbie

17748 Views

19 replies

9 likes

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  • 19 replies
  • 9 likes

Spotify IOS crashing on using certain features

PlanPremiumCountryUK DeviceiPhone 7Operating System(iOS 15.8.3) My Question or IssueMy Spotify has recently begun crashing on the Now Playing view when I try to use certain features; full screen the lyrics, use the plus to add to new playlist or open...

Casual Listener

Plan Premium Country UK   Device iPhone 7 Operating System (iOS 15.8.3)   My Question or Issue My Spotify has recently begun crashing on the Now Playing view when I try to use ce...

MateusM

Spotify Star

897 Views

3 replies

0 likes

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Music pausing instantly on iPhone?

Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly but it seems like it's a bug somewhere in that inte...

Newbie

Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly ...

Not applicable

14981 Views

1 replies

0 likes

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Superuser Contribution Not playing specific song

Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t get the song to play when scanned, even from a scre...

Newbie

Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t ...

jrg_inc

Visitor

3147 Views

4 replies

0 likes

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Superuser Contribution Confirmation screen bug: Duplicate "Cancel" options in Spanish version

Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...

Casual Listener

Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete th...

Yordan

Moderator

761 Views

4 replies

0 likes

bug
Confirmation Screen
Duplicate Options
iOS
iphone
search history
Spanish
Spotify
UI
user experience
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Downloading songs.

Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I cancel. Will it automatically go to all three devices? Thank...

Visitor

Considering Premium Plan. USA.  Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I can...

Amay

Spotify Star

1031 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Local Files Setting Not There

Plan/PremiumCountryUSADeviceiPhone 14 ProOperating System(iOS 18.1.1My Question or IssueI found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere in the app?

Regular

Plan /Premium Country USA Device iPhone 14 Pro Operating System (iOS 18.1.1 My Question or Issue I found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere i...

ajrt_2118

Regular

1145 Views

2 replies

0 likes

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Solved!!Superuser Contribution Blurry artist pictures in bios

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m pretty damn confused because the pictures in most of the artist bios are blurry and they ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m pre...

IgorLetnjiTip13

Newbie

6335 Views

10 replies

0 likes

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Superuser Contribution Spotify link doesn't show album cover?

When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone nothing shows up. For clarification, I'm on iOS 16.5 ...

Casual Listener

When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone no...

Fab-supergoose

Casual Listener

5944 Views

9 replies

1 likes

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  • 9 replies
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Superuser Contribution Spotify Not Playing Selected Playlist Correctly

I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist. Even when I add songs manually to the queue, it s...

Newbie

I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist...

Vasil

Moderator

619 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution iPhone unable to use Spotify when connected to WIFI.

PlanPremium CountrySouth Africa DeviceiPhone XS MaxOperating SystemiOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use my Spotify when it is connected to WiFi. I have tested different WiFi’s and can confirm tha...

Visitor

Plan Premium   Country South Africa   Device iPhone XS Max Operating System iOS 13.3   My Question or Issue   A couple of months ago I started noticing that I couldn’t use...

Bougward2213

Newbie

6955 Views

6 replies

0 likes

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  • 6 replies
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CarPlay limiting lists to 200 items

This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (which is equipt in most new cars), all lists (artist list, song list,...

Newbie

This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify.    While usong spotify with CarPlay (whi...

im4tcf-4f_i1

Casual Listener

3622 Views

2 replies

10 likes

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Solved!!Superuser Contribution Home Screen not Loading

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi everyone,I was going to check out my Spotify wrapped stats from the home screen (which from what I understand can only be accessed on the mobile app), but I realized that...

Casual Listener

  Plan Premium Country US Device iPhone X Operating System iOS 10   My Question or Issue Hi everyone, I was going to check out my Spotify wrapped stats from the home screen (whi...

hunter36

Casual Listener

18236 Views

11 replies

1 likes

HomeScreen
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Solved!!Superuser Contribution Sleep Timer Crackles then ends

PlanPremium CountryEnglandDeviceiPhone 8Operating System(iOS 16.7.10) My Question or IssueThe sleep timer on my Spotify has suddenly stopped working whenever I play anything. I press the sleep timer button, whatever I’m listening too has a feedback/c...

Casual Listener

Plan Premium  Country England Device iPhone 8 Operating System (iOS 16.7.10)   My Question or Issue The sleep timer on my Spotify has suddenly stopped working whenever I play anyt...

Mr_Brookes

Casual Listener

1498 Views

2 replies

1 likes

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Superuser Contribution How to stop spotify search function from interrupting music from other app?

I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have tried uninstall/reinstall and the issue persists. D...

Visitor

I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have ...

Eni

Moderator

505 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium Duo account

PlanPremium DuoCountryAustraliaDeviceiPhone 15 Plus / iPhone XR / Apple car playOperating SystemBoth using iOS 17.6.1 My Question or IssueWe are having problems playing individual podcasts at the same time. My husband's podcast keeps playing on my de...

Newbie

  Plan Premium Duo Country Australia Device iPhone 15 Plus / iPhone XR / Apple car play Operating System Both using iOS 17.6.1   My Question or Issue We are having problems playi...

Not applicable

699 Views

2 replies

0 likes

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Superuser Contribution why do I not have the spotify karaoke feature?

I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?

Visitor

I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?

Not applicable

8504 Views

19 replies

9 likes

  • 8504 Views
  • 19 replies
  • 9 likes