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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28674 Views

40 replies

9 likes

  • 28674 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93542 Views

115 replies

12 likes

Other
  • 93542 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

929 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293156 Views

60 replies

15 likes

  • 293156 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123404 Views

19 replies

38 likes

  • 123404 Views
  • 19 replies
  • 38 likes

Superuser Contribution Music keeps pausing when I connect to headphones

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 17.0.3 My Question or IssueThis issue has been popping up for a few weeks now and has been going away on its own, but today I can't seem to make it work. When I try to listen to Spotify with Blue...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System iOS 17.0.3   My Question or Issue This issue has been popping up for a few weeks now and has been going away on its own, but t...

gwgoebel

Casual Listener

5886 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Shuffles when hitting replay

I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen to song A, skip B, and start C. When I try to go bac...

Visitor

I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen t...

Vasil

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My AirPods keep dropping out

PlanFreeCountryAustralia DeviceiPhone 6Operating SystemiOS 12.4.7 My Question or IssueThis problem started around last month, I was listening to Spotify through my AirPods trying to sleep when I noticed annoyingly that my sound kept cutting out, the ...

Casual Listener

Plan Free Country Australia  Device iPhone 6 Operating System iOS 12.4.7   My Question or Issue This problem started around last month, I was listening to Spotify through my AirPo...

techfoldco

Casual Listener

47955 Views

14 replies

0 likes

  • 47955 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify Connect showing 'Premium users only'

PlanFree Device(iPhone XR, Windows Desktop, Chrome Cast)Operating System(iOS 14.4, Windows 10,etc.) My Question or IssueAs the title suggests, both the desktop app and the mobile app are showing a 'Premium users only' message when attempting to use S...

Newbie

Plan Free   Device (iPhone XR, Windows Desktop, Chrome Cast) Operating System (iOS 14.4, Windows 10,etc.)   My Question or Issue As the title suggests, both the desktop app and the...

Charlie508

Casual Listener

16779 Views

19 replies

5 likes

  • 16779 Views
  • 19 replies
  • 5 likes

Solved!! After playing AI DJ, playing a song with animated artwork results in corrupted view

PlanPremiumCountryAustralia Device(iPhone 12)Operating System(iOS 18.1) My Question or IssueNow playing view display corruption issue. Occurs when playing a song with video and animated artwork after playing some songs with the AI DJ. Symptoms are th...

Visitor

Plan Premium Country Australia   Device (iPhone 12) Operating System (iOS 18.1)   My Question or Issue Now playing view display corruption issue. Occurs when playing a song with ...

ribezaz

Spotify Star

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't connect to Xbox Series X

Hi. I'm a premium user in the US, using my iPhone to connect to an Xbox Series X. This afternoon, while I was playing games and listening to Spotify in the background, the app disconnected from the Xbox. When I've tried to reconnect, the Xbox app goe...

Casual Listener

Hi.   I'm a premium user in the US, using my iPhone to connect to an Xbox Series X.    This afternoon, while I was playing games and listening to Spotify in the background, the app...

Knox_Yolk

Visitor

3571 Views

3 replies

2 likes

  • 3571 Views
  • 3 replies
  • 2 likes

Solved!! iOS App : How to access the queue while playing

Hi, I'm new to the app, I have found how to put new songs in the queue list, but how can I access the queue and manage it in the app on the Iphone ? On the windows desktop app, there is an icon to access it, on the web player as well, but in the ios ...

Music Fan

Hi,   I'm new to the app, I have found how to put new songs in the queue list, but how can I access the queue and manage it in the app on the Iphone ?   On the windows desktop app, ...

Abraam123

Visitor

1876 Views

2 replies

2 likes

  • 1876 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can’t turn on shuffle on playlists

Hello, Recently my friend bought the duo subscription (we used to share the same account) and now i have my own account, i added myself to all the playlists i listen to, but i can’t press shuffle on the playlists, i can shuffle while playing a song, ...

Casual Listener

Hello,   Recently my friend bought the duo subscription (we used to share the same account) and now i have my own account, i added myself to all the playlists i listen to, but i can’t press sh...

MateusM

Spotify Star

871 Views

7 replies

1 likes

  • 871 Views
  • 7 replies
  • 1 likes

Superuser Contribution My AirPods will disconnect from Spotify while listening.

I have the latest iOS update and have Spotify updated as well. I have disconnected and forgotten my AirPods and reconnected them as well as deleted Spotify and reinstalled it. I see the disconnect happening mainly when I receive a notification on my ...

Visitor

I have the latest iOS update and have Spotify updated as well. I have disconnected and forgotten my AirPods and reconnected them as well as deleted Spotify and reinstalled it. I see the disconnect ...

techfoldco

Casual Listener

4443 Views

4 replies

0 likes

  • 4443 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Liked" songs no longer visible when viewing albums

Since the new update, one of the most useful features on Spotify for me is gone. Previously, you used to be able to look at an album and see which songs from a specific album were previously "liked" with a heart next to them. I see that the heart has...

Regular

Since the new update, one of the most useful features on Spotify for me is gone.   Previously, you used to be able to look at an album and see which songs from a specific album were previously...

maadz-mp3

Casual Listener

6072 Views

18 replies

20 likes

  • 6072 Views
  • 18 replies
  • 20 likes

Superuser Contribution i can’t open spotify

i want to open it but is don’t work and download the application a few time and is always the same

Visitor

i want to open it but is don’t work and download the application a few time and is always the same

Nikola

Moderator

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back "clear all" feature for unselecting playlists for a song

Before the last update, I could select "clear all" and remove a song from all of my playlists. Now I have to select each one individually. Please bring back the "clear all" feature!!!!!

Visitor

Before the last update, I could select "clear all" and remove a song from all of my playlists. Now I have to select each one individually. Please bring back the "clear all" feature!!!!!

Vasil

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login Problems

PlanPremiumCountryUKDevice(iPhone SE Model MP832B/AOperating System(iOS 10.3.3 My Question or IssueI can't login on an old iPhone. I have used the correct email address and password, and successfully logged in on other devices, but I get the message ...

Visitor

Plan Premium Country UK Device (iPhone SE Model MP832B/A Operating System (iOS 10.3.3   My Question or Issue I can't login on an old iPhone.  I have used the correct email address...

Joan

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not restarting after any notification

Device: iPhone 12 ProOS: Not sure, but I just bought the phone this monthMy Question or Issue: Whenever someone sends me a message (SMS, WhatsApp, Signal, etc), it stops Spotify and it doesn't restart after the notification plays. I have to manually ...

Visitor

Device: iPhone 12 Pro OS: Not sure, but I just bought the phone this month My Question or Issue:   Whenever someone sends me a message (SMS, WhatsApp, Signal, etc), it stops Spotify and it d...

Dessi

Moderator

1944 Views

6 replies

0 likes

  • 1944 Views
  • 6 replies
  • 0 likes

Superuser Contribution Why is my spotify stuck on one playlist and not letting me play others?

For two days my spotify has been stuck on one playlist and isn’t letting me play any others. I can press play on a different one and it says its playing but its still stuck on some Brazilian funk playlist and its been two days and I am done listening...

Visitor

For two days my spotify has been stuck on one playlist and isn’t letting me play any others. I can press play on a different one and it says its playing but its still stuck on some Brazilian funk pla...

Joan

Moderator

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app glitching and skipping songs on its own

PlanPremiumCountryUS Deviceiphone 13 My Question or Issue My spotify app, since probably a few years ago, will randomly skip songs on its own, while I’m listening. Or it pauses by itself, for no reason. Does anyone else have this problem or know how ...

Casual Listener

Plan Premium Country US   Device iphone 13   My Question or Issue   My spotify app, since probably a few years ago, will randomly skip songs on its own, while I’m listening. ...

timpni

Visitor

914 Views

4 replies

0 likes

  • 914 Views
  • 4 replies
  • 0 likes

How do I view songs on an album when looking at an artists page?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

angel1126

Newbie

17808 Views

10 replies

0 likes

  • 17808 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution App is closing itself if i press pause with USB-C headset in locked screen

PlanenPremiumLandÖsterreichGerätIphone 16proBetriebssystemiOS 18.1. When I listen to Spotify with my original USB-C headset and click pause on the headset in lock mode, the app simply closes after a few seconds and Spotify disappears from the lock sc...

Casual Listener

Planen Premium Land Österreich Gerät Iphone 16pro Betriebssystem iOS 18.1.   When I listen to Spotify with my original USB-C headset and click pause on the headset in lock mode, the app...

ARL2

Casual Listener

885 Views

2 replies

1 likes

  • 885 Views
  • 2 replies
  • 1 likes

Superuser Contribution Unable to open songs from links

PlanPremiumCountrySwedenDeviceiPhoneOperating SystemiOS 17.2 My Question or IssueWhen clicking a song link that was sent to me via SMS Spotify opens but the song does not start and a loading screen appears. Does anyone else have the same issue? Any f...

Music Fan

Plan Premium Country Sweden Device iPhone Operating System iOS 17.2   My Question or Issue When clicking a song link that was sent to me via SMS Spotify opens but the song does not sta...

mjcino

Casual Listener

6607 Views

15 replies

0 likes

  • 6607 Views
  • 15 replies
  • 0 likes