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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
42958 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108287 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
436856 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301578 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it says it's wrong. I receive a passwordless login emai...
I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it s...
Moderator
1876 Views
3 replies
0 likes
FamilyPremiumUSA Device(iPad Pro 11-inch)Operating System(iOS 14.3)latest version of Spotify app My Question or IssueWhen I go to Settings in the app on my iPad, I cannot change any of the Streaming settings, they are greyed-out. I am listening on th...
Family Premium USA Device (iPad Pro 11-inch) Operating System (iOS 14.3) latest version of Spotify app My Question or Issue When I go to Settings in the app on my iPad,&...
Not applicable
15517 Views
9 replies
0 likes
I was able to say Hey Siri play MyJams on Spotify on my iPhone 10s for years and now I have a new iPhone 14 Pro and Siri tells my it does not find MyJams in my library? I have rebooted after untoggling the suggest items in Settings. Still same proble...
I was able to say Hey Siri play MyJams on Spotify on my iPhone 10s for years and now I have a new iPhone 14 Pro and Siri tells my it does not find MyJams in my library? I have rebooted after untoggli...
Casual Listener
917 Views
2 replies
0 likes
PlanPremiumCountryUSA DeviceIphone 12Operating SystemIOS 17 My Question or IssueThere is no local files setting in my settings menu, neither is there any folder for local files in my library. However in my files app I have songs in the spotify file.
Plan Premium Country USA Device Iphone 12 Operating System IOS 17 My Question or Issue There is no local files setting in my settings menu, neither is there any folde...
Casual Listener
1448 Views
2 replies
0 likes
When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the algorithm can recognize as "oh, he skipped this song, so...
When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the ...
Regular
7390 Views
5 replies
12 likes
PlanPremium DeviceiPhone 13 Pro Max, HomePod, UniFi Network Operating System(Latest) My Question or IssueQuality of the playback on homepod is abysmal. With a very strong network signal and premium gear, there are constant short pops, distortion, vol...
Plan Premium Device iPhone 13 Pro Max, HomePod, UniFi Network Operating System (Latest) My Question or Issue Quality of the playback on homepod is abysmal. With a...
Moderator
471 Views
1 replies
0 likes
PlanPremium FamilyCountryUSADeviceiPhone 16Operating SystemiOS 18.1.1 My Question or IssueAll content (songs, podcasts, etc.) skip when connected to bluetooth. Skipping is constant, sometimes with content cutting in and out, speeding up randomly, or ...
Plan Premium Family Country USA Device iPhone 16 Operating System iOS 18.1.1 My Question or Issue All content (songs, podcasts, etc.) skip when connected to bluetooth. Skipping is co...
Moderator
823 Views
1 replies
0 likes
hello,I just bought premium for the first time in a while and downloaded my playlist but the songs won’t show in local files. And yes, I have checked my settings but there isn’t a library option.can someone help me?
hello, I just bought premium for the first time in a while and downloaded my playlist but the songs won’t show in local files. And yes, I have checked my settings but there isn’t a library option. ...
Spotify Star
475 Views
1 replies
0 likes
Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. I have notifications turned on in settings on my iPad ...
Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. &n...
Gig Goer
3745 Views
6 replies
2 likes
PlanPremiumCountryItaly DeviceSmart Watch Apple Ultra 2Operating System My Question or IssueI would like to change the speed of the podcast I downloaded on the watch to listen to while I'm running
Plan Premium Country Italy Device Smart Watch Apple Ultra 2 Operating System My Question or Issue I would like to change the speed of the podcast I downloaded on the watch to li...
Moderator
623 Views
1 replies
1 likes
Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show cover art when switching to Music video.Please fix th...
Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show co...
Moderator
812 Views
3 replies
0 likes
I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily resolved by closing the app or restarting the devi...
I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily...
Not applicable
25651 Views
11 replies
5 likes
Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume controls" for the Mac.Somehow this triggers the iPhone ...
Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume cont...
Moderator
700 Views
3 replies
0 likes
Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to the previous layout showing only the player or at lea...
Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to th...
Moderator
4387 Views
1 replies
0 likes
WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE THEM
WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE ...
Moderator
678 Views
1 replies
0 likes
Hi,So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some whatever artist.All my notification settings are turne...
Hi, So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some w...
Newbie
2258 Views
4 replies
8 likes
It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc.PlanPremiumCountryBrazilDevice(iPhone 6S)Operating System(iOS 15.7.5)My Question or IssueHow do i fix this?
It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc. Plan Premium Country Brazil Device (iPhone 6S) Operating System (iOS 15.7.5) ...
Moderator
9355 Views
26 replies
1 likes
I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for two months and I really need Spotify with me. Does ...
I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for ...
Visitor
133126 Views
36 replies
0 likes
PlanPremiumCountryPlDeviceiPhone 13 pmOperating Systemios 17.4.1My Question or IssueSame issue as here, but the solution did not work for me, any further advices? https://community.spotify.com/t5/Android/Similar-songs-not-playing-after-searched-song-...
Plan Premium Country Pl Device iPhone 13 pm Operating System ios 17.4.1 My Question or Issue Same issue as here, but the solution did not work for me, any further advices? 🙂 https://...
Not applicable
9103 Views
5 replies
0 likes
I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and th...
I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classic...
Moderator
1047 Views
1 replies
0 likes
