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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69356 Views
  • 16 replies
  • 37 likes
  • 69356 Views
  • 16 replies
  • 37 likes

Superuser Contribution I don't always get asked to join the Jam on my network.

When my wife starts a jam, I don't always get asked to join. When I do, it says I'm joined, but it doesn't always show me what's playing. It is flaky.

  • Casual Listener
  • When my wife starts a jam, I don't always get asked to join. When I do, it says I'm joined, but it doesn't always show me what's playing. It is flaky.
  • Ivelina
  • Moderator
  • 3278 Views
  • 5 replies
  • 0 likes
  • 3278 Views
  • 5 replies
  • 0 likes

Superuser Contribution When I go to connect Spotify to a device, my Google speakers no longer up

In Google Home, I can use a voice command to play Spotify on either of my Google speakers. But using Spotify on an iPhone, the speakers no longer show up in the list of devices on my network like they used to. I tried rebooting the speakers and resta...

  • Visitor
  • In Google Home, I can use a voice command to play Spotify on either of my Google speakers. But using Spotify on an iPhone, the speakers no longer show up in the list of devices on my network like the...
  • Ivelina
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs Library long loading time

PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 13.4.1 My Question or IssueAfter first launching the app, the Liked Songs library takes what seems to be an excessive amount of time to load. My library contains ~1,800 songs, and it’s seeme...

  • Casual Listener
  • Plan Premium Country US Device iPhone 6S Plus Operating System iOS 13.4.1   My Question or Issue After first launching the app, the Liked Songs library takes what seems to be an excess...
  • amanderr
  • Regular
  • 2254 Views
  • 6 replies
  • 3 likes
  • 2254 Views
  • 6 replies
  • 3 likes

Superuser Contribution Why do I have to uninstall then reinstall spotify every couple days to use

Spotify works for a couple days with my ford sync then all of a sudden no sound through car stereo until i uninstall and reinstall spotify. This was not an issue until recently. Everything is updated. Not much use paying for premium if I can no longe...

  • Visitor
  • Spotify works for a couple days with my ford sync then all of a sudden no sound through car stereo until i uninstall and reinstall spotify. This was not an issue until recently. Everything is updated...
  • Vasil
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer plays while using other apps

PlanPremiumCountryUKDeviceIPhone SE 2020Operating SystemiOS 14.8 I am no longer able to play music on Spotify on my phone if I want to use other apps at the same time. As soon as I open another app such as WhatsApp Spotify stops playing. I have alrea...

  • Newbie
  • Plan Premium Country UK Device IPhone SE 2020 Operating System iOS 14.8   I am no longer able to play music on Spotify on my phone if I want to use other apps at the same time. As soon ...
  • zipoxtra
  • Roadie
  • 24120 Views
  • 12 replies
  • 1 likes
  • 24120 Views
  • 12 replies
  • 1 likes

Local files are greyed out and unplayable on the iOS app

After I hit download on a playlist of local files from the iOS app, my songs download to the proper playlist (and the files download to the proper folder: "On My iPhone > Spotify > Synced files"). However, after closing and reopening the app, these s...

  • Visitor
  • After I hit download on a playlist of local files from the iOS app, my songs download to the proper playlist (and the files download to the proper folder: "On My iPhone > Spotify > Synced files...
  • zipoxtra
  • Roadie
  • 547 Views
  • 1 replies
  • 2 likes
  • 547 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Cant change volume level from quiet to loud

I'm trying to change volume level on Iphone from quiet to loud. After pressing the "loud" option it seems like i did it, but after leaving the settings it switches back to guiet. No matter how many times i do that, it'll always switch back to quiet. ...

  • Visitor
  • I'm trying to change volume level on Iphone from quiet to loud. After pressing the "loud" option it seems like i did it, but after leaving the settings it switches back to guiet. No matter how many t...
  • zipoxtra
  • Roadie
  • 13586 Views
  • 53 replies
  • 20 likes
  • 13586 Views
  • 53 replies
  • 20 likes

Por qué no me deja reproducir música en mi cuenta?

Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo

  • Visitor
  • Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo
  • MateusM
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Control of speaker volume not working anymore to Sony Bravia tv + av reciever

Plan PremiumCountry Australia Device iPhone 12prosony Bravia tvonkyo Av and speakers My Question or IssueI can no longer control the volume via my iPhone when hooked up via Spotify connect to my TV . I used to be able to set the volume on the av reci...

  • Newbie
  • Plan Premium Country Australia    Device iPhone 12pro sony Bravia tv onkyo Av and speakers   My Question or Issue I can no longer control the volume via my iPhone wh...
  • 3lysium
  • Newbie
  • 506 Views
  • 2 replies
  • 0 likes
  • 506 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify opens in mobile mode in safari on Vision Pro

I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile player" mode that doesnt let me access my library....

  • Visitor
  • I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile...
  • Vasil
  • Moderator
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe to Queue on Multi-Disc Album also swipes the word

PlanPremium, FamilyCountryCanadaDeviceiPhone XROperating SystemiOS 17.3.1 My Question or IssueA little hard to explain, but basically when I go to swipe to queue a song on an album that has multiple discs, it swipes the word "Disc 1", "Disc 2" etc. a...

  • Newbie
  • Plan Premium, Family Country Canada Device iPhone XR Operating System iOS 17.3.1   My Question or Issue A little hard to explain, but basically when I go to swipe to queue a song on an...
  • Yordan
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why wont the new image save on playlist?

I’ve read through old posts, but have never been able to save a new image to a playlist on my phone. It always havs to be saved from my laptop. My previous phone had this issue, too (iphone 10). Currently using iphone 14, iOs 17.3.1. I deleted and re...

  • Casual Listener
  • I’ve read through old posts, but have never been able to save a new image to a playlist on my phone. It always havs to be saved from my laptop. My previous phone had this issue, too (iphone 10). Curr...
  • Maria
  • Moderator
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist that had a lot of saved podcasts is now showing empty

I had a playlist where I saved a lot of podcasts that I listened to and would like to revisit later. Now this playlist doesn't have any items in it anymore and I dind't do anything to the playlist. Even more weird, when I try to add a new thing to th...

  • Visitor
  • I had a playlist where I saved a lot of podcasts that I listened to and would like to revisit later. Now this playlist doesn't have any items in it anymore and I dind't do anything to the playlist. E...
  • Maria
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific local files not syncing to phone

Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify on my iPhone (in both the app and my settings for i...

  • Visitor
  • Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify ...
  • AlejaR
  • Moderator
  • 1225 Views
  • 6 replies
  • 0 likes
  • 1225 Views
  • 6 replies
  • 0 likes

I cant change my playlist cover, delete it, or private it

When I click edit on the playlist and click the delete button and nothing happens and my playlist is still there. When I click private nothing changes but when I select public it goes public. When I go into the editor and click change image nothing h...

  • Casual Listener
  • When I click edit on the playlist and click the delete button and nothing happens and my playlist is still there. When I click private nothing changes but when I select public it goes public. When I ...
  • MateusM
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Spotify refuses to play albums

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify. Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then back to Spotify, it refuses to remember the album and song I wa...

  • Regular
  • I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify.   Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then bac...
  • MihailY
  • Moderator
  • 680 Views
  • 11 replies
  • 0 likes
  • music
    Other
  • 680 Views
  • 11 replies
  • 0 likes

No Audio, and track pauses after 2 seconds with BT headset

I have had this issue in the past when BT headset was connected to two devices. This time the headset is connected to the iphone only. Also no audio is heard during the two seconds of playtime. When I turn off BT everything is normal.

  • Music Fan
  • I have had this issue in the past when BT headset was connected to two devices. This time the headset is connected to the iphone only. Also no audio is heard during the two seconds of playtime. When ...
  • ryan1969
  • Casual Listener
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently switched back to free subscription, and now no songs play

Cannot play any songs/playlists. I can only see podcast episodes on the "what's new" tab on my account icon (top left corner on app).

  • Visitor
  • Cannot play any songs/playlists. I can only see podcast episodes on the "what's new" tab on my account icon (top left corner on app).
  • Ivelina
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue swipe makes the song play instantly iOS

Whenever I add a song to the queue it’s starts playing instantly, even if I already have other songs in the queue. I can’t build up a queue because it’s keeps playing instantly. I haven’t had this issue on desktop, just on iOS. It only works when I u...

  • Visitor
  • Whenever I add a song to the queue it’s starts playing instantly, even if I already have other songs in the queue. I can’t build up a queue because it’s keeps playing instantly. I haven’t had this is...
  • Yordan
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes