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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution Why does my app not resume playing the last song after I close it?

After the newest update (version 8.7.90) on iOS 15.6.1, I noticed immediately that after I leave the app, if I try to press “play” on the last song I was listening to then the playlist just finishes and I see the Home Screen on the app. And if I try ...

  • Casual Listener
  • After the newest update (version 8.7.90) on iOS 15.6.1, I noticed immediately that after I leave the app, if I try to press “play” on the last song I was listening to then the playlist just finishes ...
  • Eni
  • Moderator
  • 2235 Views
  • 9 replies
  • 0 likes
  • 2235 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Local files with special characters in title are unplayable (iPhone)

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 15.5 Most of the local files on my phone, when downloaded from my laptop, appear grayed out and are unplayable upon closing the app and reopening it. This appears to be a common problem here wit...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XR Operating System iOS 15.5   Most of the local files on my phone, when downloaded from my laptop, appear grayed out and are unplayable upon clos...
  • Susan_GP
  • Moderator
  • 628 Views
  • 3 replies
  • 0 likes
  • 628 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast filter by unplayed

iPhone the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter? and for the love of all that is good and holy please make it a persistent filter. I never want to see podcasts I’ve already listed to. When I tur...

  • Visitor
  • iPhone  the filter in podcasts for showing only unplayed podcasts has gone missing. Where is this filter?  and for the love of all that is good and holy please make it a persistent fi...
  • BillyD00
  • Casual Listener
  • 1057 Views
  • 6 replies
  • 0 likes
  • 1057 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs keep repeating in any type of playlist I put on

Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring when 95-99% of the playlist hasn’t been played yet (...

  • Casual Listener
  • Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring w...
  • anna_cawrey
  • Newbie
  • 10889 Views
  • 2 replies
  • 4 likes
  • 10889 Views
  • 2 replies
  • 4 likes

Superuser Contribution Spotify controls no longer showing on lock screen, I'm in Iphone IOS 16.

I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and played with the settings but nothing has helped.

  • Casual Listener
  • I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and p...
  • D4CLoveTrain
  • Newbie
  • 778 Views
  • 3 replies
  • 0 likes
  • 778 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing on iPhone when screen is locked

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1   My Question or Issue:  When I press play on a song and lock my screen (when I go runni...
  • MihailY
  • Moderator
  • 11346 Views
  • 12 replies
  • 3 likes
  • iphone
    support
  • 11346 Views
  • 12 replies
  • 3 likes

CAN´T CHANGE PROFILE PIC OR PLAYLIST COVER

HelloI recently upgraded to Premium and when I try tapping on change photo or change image for Profile pic or Playlist nothing happens. Quite upsetting coming from Apple Music... Did anyone encounter this?

  • Casual Listener
  • Hello I recently upgraded to Premium and when I try tapping on change photo or change image for Profile pic or Playlist nothing happens. Quite upsetting coming from Apple Music...   Did anyon...
  • TreesNBees
  • Newbie
  • 3398 Views
  • 5 replies
  • 0 likes
  • 3398 Views
  • 5 replies
  • 0 likes

Superuser Contribution offline

i cant listen to music when i dont turn on 4g , i have premium acc wth?

  • Visitor
  • i cant listen to music when i dont turn on 4g , i have premium acc wth?
  • Not applicable
  • 1763 Views
  • 3 replies
  • 0 likes
  • 1763 Views
  • 3 replies
  • 0 likes

More equalizer bands and custom EQ presets for iOS

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 11.3 My Question or Issue Hi, The equalizer provided is nice, but could be significantly improved by adding ability to save presets and adding more than 6 EQ bands. Specificly, a band lower than ...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 11.3   My Question or Issue   Hi, The equalizer provided is nice, but could be significantly improved by adding abil...
  • papervws
  • Newbie
  • 1621 Views
  • 4 replies
  • 17 likes
  • eq
    Equalizer
  • 1621 Views
  • 4 replies
  • 17 likes

LOCAL DOWNLOADED FILES GRAYED OUT UPON APP CLOSE, WON'T SYNC

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 17.3My Question or IssueI have used Spotify since the app was created. I have thousands of local files that I have converted, downloaded & synced to my phone and to downloaded playlists for ...

  • Roadie
  • Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 17.3 My Question or Issue I have used Spotify since the app was created.  I have thousands of local files that I have ...
  • 803 Views
  • 0 replies
  • 0 likes
  • "cant access local files"
    Grayed out
    Iphone local files sync
    local files
  • 803 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't change picture on my Spotify playlists anymore

Hello! I used to be able to change the pictures and edit the descriptions on my Spotify playlists on iOS. (Picture for example below).  Now I am suddenly unable to do this. I'm not sure if it's because of a recent iOS update, a recent Spotify update,...

D3CE148B-4710-470C-8FC5-E56CC8AF809C.jpeg
  • Visitor
  •   Hello! I used to be able to change the pictures and edit the descriptions on my Spotify playlists on iOS. (Picture for example below).   Now I am suddenly unable to do this. I'm not sure ...
  • Joan
  • Moderator
  • 6031 Views
  • 3 replies
  • 0 likes
  • 6031 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Amazon registered devices not showing on Spotify with different account

We are a house hold that has a shared Spotify family plan. We also have a family plan for Amazon. We have several Amazon echo devices and the ones which are registered with with particular account will show up as devices to play from for that user bu...

  • Casual Listener
  • We are a house hold that has a shared Spotify family plan. We also have a family plan for Amazon. We have several Amazon echo devices and the ones which are registered with with particular account wi...
  • Greeksense
  • Casual Listener
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not getting notifications about new podcast episodes even though I have them turned on

Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. I have notifications turned on in settings on my iPad ...

IMG_0601.jpg
  • Music Fan
  • Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. &n...
  • ellahska
  • Newbie
  • 1791 Views
  • 4 replies
  • 1 likes
  • 1791 Views
  • 4 replies
  • 1 likes

Mini Cooper Steering Wheel Skip Buttons NOT WORKING.

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 12.4 When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not work, and on the speedo it says "(Multimedia icon) Not Available". This is ...

  • Visitor
  • Plan Premium Country UK Device iPhone 8 Operating System iOS 12.4   When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not w...
  • 12312fsadfsd
  • Visitor
  • 5609 Views
  • 3 replies
  • 2 likes
  • bluetooth
    Functionality
    Mini
    Mini Connected
    Premium
    Skipping songs
    Steering wheel
    usb
  • 5609 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify stuttering on Apple Tv

PlanPremiumCountrySouth AfricaDeviceApple Tv 4k 32 GBOperating SystemtvOS 17.0 My Question or IssueI have the issue where whenever I play music on Spotify on my Apple Tv the song starts stuttering as if my network is slow.In this cases I ran a speedt...

  • Casual Listener
  • Plan Premium Country South Africa Device Apple Tv 4k 32 GB Operating System tvOS 17.0   My Question or Issue I have the issue where whenever I play music on Spotify on my Apple Tv the ...
  • Not applicable
  • 1594 Views
  • 11 replies
  • 2 likes
  • apple TV
  • 1594 Views
  • 11 replies
  • 2 likes

Superuser Contribution Errores en la aplicacion spotify en mi iphone

Hola: Llevo aproximadamente 2-3 meses teniendo problemas con mi aplicación. Es lenta, tarda en reproducir lo que selecciono, incluso no puedo gestionar mis playlist ni podcast, cuando logro reproducir algo de musica se detiene y se cierra la aplicaci...

  • Casual Listener
  • Hola:    Llevo aproximadamente 2-3 meses teniendo problemas con mi aplicación. Es lenta, tarda en reproducir lo que selecciono, incluso no puedo gestionar mis playlist ni podcast, cuando ...
  • nedzea1
  • Casual Listener
  • 613 Views
  • 2 replies
  • 0 likes
  • 613 Views
  • 2 replies
  • 0 likes

Superuser Contribution release radar, discover weekly + genre mixes no longer have preview slides

just last week i was able to preview my release radar, discover weekly and genre mix playlists in almost like a tiktok preview slide format with the spotify cavases. it was really useful for those of us with adhd and shorter attention spans. i have a...

  • Casual Listener
  • just last week i was able to preview my release radar, discover weekly and genre mix playlists in almost like a tiktok preview slide format with the spotify cavases. it was really useful for those of...
  • Ivelina
  • Moderator
  • 654 Views
  • 3 replies
  • 0 likes
  • Discover Weekly
    genre mixes
    Playlists
    Release Radar
  • 654 Views
  • 3 replies
  • 0 likes

Superuser Contribution CarPlay is stuck if connected without Internet Connection

Since Like 2 months, I have the issue that the Spotify App is stuck in the screen „you are offline“ if CarPlay is connecting to my iPhone in my underground Garage without having an internet connection. Before, it loaded automatically as soon celluar ...

  • Casual Listener
  • Since Like 2 months, I have the issue that the Spotify App is stuck in the screen „you are offline“ if CarPlay is connecting to my iPhone in my underground Garage without having an internet connectio...
  • Ivelina
  • Moderator
  • 576 Views
  • 3 replies
  • 0 likes
  • 576 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Overlapping buttons in queue

PlanPremiumCountryIsraelDeviceiPhone 13 proOperating SystemiOS 16 My Question or IssueOn Right-to-left language like Hebrew the buttons in the queue overlap making it difficult to skip songs.

  • Casual Listener
  • Plan Premium Country Israel Device iPhone 13 pro Operating System iOS 16   My Question or Issue On Right-to-left language like Hebrew the buttons in the queue overlap making it diffic...
  • Joan
  • Moderator
  • 416 Views
  • 4 replies
  • 0 likes
  • 416 Views
  • 4 replies
  • 0 likes