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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
231953 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113395 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442333 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303649 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremium FamilyCountryUSDeviceIphone 13 Pro & Google Home My Question or IssueBeen a long time Spotify User with a premium family plan. I have a google home device my daughter uses in her bedroom and every time she tells it to play music it will c...
Plan Premium Family Country US Device Iphone 13 Pro & Google Home My Question or Issue Been a long time Spotify User with a premium family plan. I have a google home device my daug...
Regular
8366 Views
2 replies
2 likes
As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it doesn’t load or play anything. I then switched to the...
As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it do...
Moderator
743 Views
1 replies
0 likes
Help!!!
Help!!!
Spotify Star
458 Views
1 replies
0 likes
I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is?PlanPremiumCountryUnited StatesDeviceiPhone 14 PlusOperating SystemiOS 16
I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is? Plan Premium Country United States Device iPhone 14 P...
Casual Listener
9857 Views
13 replies
1 likes
Plan - PremiumCountryUSADeviceiPhone XsOperating SystemIOS 12My Question or IssueAt times, my play/pause control from lock screen will not be updated to what is actually happening. Music is playing and shows the play button which i have to click and ...
Plan - Premium Country USA Device iPhone Xs Operating System IOS 12 My Question or Issue At times, my play/pause control from lock screen will not be updated to what is actually happen...
Newbie
18397 Views
19 replies
9 likes
PlanPremiumCountryUK DeviceiPhone 7Operating System(iOS 15.8.3) My Question or IssueMy Spotify has recently begun crashing on the Now Playing view when I try to use certain features; full screen the lyrics, use the plus to add to new playlist or open...
Plan Premium Country UK Device iPhone 7 Operating System (iOS 15.8.3) My Question or Issue My Spotify has recently begun crashing on the Now Playing view when I try to use ce...
Spotify Star
1012 Views
3 replies
0 likes
Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly but it seems like it's a bug somewhere in that inte...
Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly ...
Not applicable
15044 Views
1 replies
0 likes
Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t get the song to play when scanned, even from a scre...
Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t ...
Visitor
3171 Views
4 replies
0 likes
Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...
Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete th...
Moderator
837 Views
4 replies
0 likes
Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I cancel. Will it automatically go to all three devices? Thank...
Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I can...
Spotify Star
1044 Views
1 replies
0 likes
Plan/PremiumCountryUSADeviceiPhone 14 ProOperating System(iOS 18.1.1My Question or IssueI found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere in the app?
Plan /Premium Country USA Device iPhone 14 Pro Operating System (iOS 18.1.1 My Question or Issue I found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere i...
Regular
1156 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m pretty damn confused because the pictures in most of the artist bios are blurry and they ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m pre...
Newbie
6430 Views
10 replies
0 likes
When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone nothing shows up. For clarification, I'm on iOS 16.5 ...
When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone no...
Casual Listener
6030 Views
9 replies
1 likes
I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist. Even when I add songs manually to the queue, it s...
I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist...
Moderator
636 Views
1 replies
0 likes
PlanPremium CountrySouth Africa DeviceiPhone XS MaxOperating SystemiOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use my Spotify when it is connected to WiFi. I have tested different WiFi’s and can confirm tha...
Plan Premium Country South Africa Device iPhone XS Max Operating System iOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use...
Newbie
7040 Views
6 replies
0 likes
This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (which is equipt in most new cars), all lists (artist list, song list,...
This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (whi...
Casual Listener
3651 Views
2 replies
10 likes
PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi everyone,I was going to check out my Spotify wrapped stats from the home screen (which from what I understand can only be accessed on the mobile app), but I realized that...
Plan Premium Country US Device iPhone X Operating System iOS 10 My Question or Issue Hi everyone, I was going to check out my Spotify wrapped stats from the home screen (whi...
Casual Listener
18310 Views
11 replies
1 likes
PlanPremium CountryEnglandDeviceiPhone 8Operating System(iOS 16.7.10) My Question or IssueThe sleep timer on my Spotify has suddenly stopped working whenever I play anything. I press the sleep timer button, whatever I’m listening too has a feedback/c...
Plan Premium Country England Device iPhone 8 Operating System (iOS 16.7.10) My Question or Issue The sleep timer on my Spotify has suddenly stopped working whenever I play anyt...
Casual Listener
1551 Views
2 replies
1 likes
I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have tried uninstall/reinstall and the issue persists. D...
I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have ...
Moderator
531 Views
1 replies
0 likes
PlanPremium DuoCountryAustraliaDeviceiPhone 15 Plus / iPhone XR / Apple car playOperating SystemBoth using iOS 17.6.1 My Question or IssueWe are having problems playing individual podcasts at the same time. My husband's podcast keeps playing on my de...
Plan Premium Duo Country Australia Device iPhone 15 Plus / iPhone XR / Apple car play Operating System Both using iOS 17.6.1 My Question or Issue We are having problems playi...
Not applicable
706 Views
2 replies
0 likes
