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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245625 Views

27 replies

5 likes

  • 245625 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130386 Views

119 replies

13 likes

Other
  • 130386 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3250 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309525 Views

62 replies

16 likes

  • 309525 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133257 Views

19 replies

38 likes

  • 133257 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify used >4GB of data in two days

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that were already downloaded to my device. For some reason...

Casual Listener

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that we...

mschz

Casual Listener

1252 Views

2 replies

1 likes

  • 1252 Views
  • 2 replies
  • 1 likes

Superuser Contribution The sleep timer stopped working for podcasts.

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles advice) and that has not solved the issue. On an unre...

Casual Listener

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles ad...

willpye

Casual Listener

5801 Views

5 replies

2 likes

  • 5801 Views
  • 5 replies
  • 2 likes

Superuser Contribution When in car mode, how do you disable video playback when playing a song

PlanPremiumCountryNZ DeviceiPhone 15 Operating SystemIOS 17 My Question or IssueHow do you stop video playback (music videos) automatically playing when in car mode. It's very distracting. All the doco is "put it in car mode to limit distractions" an...

Music Fan

Plan Premium Country NZ   Device iPhone 15   Operating System IOS 17   My Question or Issue How do you stop video playback (music videos) automatically playing when in car ...

mrdominic

Newbie

2518 Views

3 replies

2 likes

  • 2518 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

Visitor

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...

IsAlreadyTaken

Casual Listener

58221 Views

6 replies

2 likes

  • 58221 Views
  • 6 replies
  • 2 likes

Superuser Contribution AirPods 4 active noise cancellation and Apple Watch series 10

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancellation its works correctly. And if I use iPhone with...

Casual Listener

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancell...

Eni

Moderator

1616 Views

3 replies

0 likes

  • 1616 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

Casual Listener

  Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...

Abc110s

Visitor

14395 Views

24 replies

0 likes

  • 14395 Views
  • 24 replies
  • 0 likes

Cant share lyrics from Spotify app into Instagram.

I have done all the troubleshooting froma post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post my favorite lyrics with my friends on instagram. Thank ...

Newbie

I have done all the troubleshooting from a post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post m...

MateusM

Spotify Star

1257 Views

1 replies

0 likes

  • 1257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is spotify pausing my song when my browser page refreshes?

Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser, but neither worked.

Visitor

Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser,...

Vasil

Moderator

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Remove devices for download

I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off downloads. How can I remove this from my device list?

Visitor

I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off down...

Bittencourt

Spotify Star

2843 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

eu assinei o spotify premium pelo safari e agora não sei como colocar no ap

quero saber como colocar o spotify premium no aplicativo também, não apareceu lá depois de ter assinado pelo google

Visitor

quero saber como colocar o spotify premium no aplicativo também, não apareceu lá depois de ter assinado pelo google

Bittencourt

Spotify Star

715 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist goes missing

PlanPremiumCountryIndiaDevice(iPhone 14)Operating System(iOS 17.1.) My Question or IssueI have a playlist with 800+ songs. It has disappeared since today. The play list name is Everlasting collections

Regular

Plan Premium Country India Device (iPhone 14) Operating System (iOS 17.1.)   My Question or Issue I have a playlist with 800+ songs. It has disappeared since today. The play list name ...

Thundercat

Regular

17502 Views

18 replies

1 likes

  • 17502 Views
  • 18 replies
  • 1 likes

Superuser Contribution BMW Bluetooth metadata not updating after first song

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 14.6Spotify version 8.6.40.1248My Question or IssueSpotify song metadata does not update on BMW when playing over Bluetooth. Usually, the first song information (image, title, duration, and queue...

Newbie

Plan Premium Country US Device iPhone 11 Operating System iOS 14.6 Spotify version 8.6.40.1248 My Question or Issue Spotify song metadata does not update on BMW when playing over Bluetooth....

Walshmarty

Visitor

8269 Views

16 replies

1 likes

  • 8269 Views
  • 16 replies
  • 1 likes

Superuser Contribution Podcasts I’m not subscribed to or I already listened are playing.

I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or to a different podcast, which I am not subscribed ...

Casual Listener

I regularly listen to one podcast that is only accessible on Spotify. When the episodes are finished and I don’t do anything, it either switches to another episode, which often I already listened, or...

Bjgarner43

Visitor

2404 Views

5 replies

3 likes

  • 2404 Views
  • 5 replies
  • 3 likes

upgrading premium on iPad & iPhone from computer

PlanPremiumCountry uk Deviceiphone SE2Operating System(iOS 1 My Question or IssueI have recently downloaded & paid for the premium app, but my iPad & iPhone haven't transferred from free to premium. How do I do that?

Visitor

Plan Premium Country uk   Deviceiphone SE2 Operating System (iOS 1   My Question or Issue I have recently downloaded & paid for the premium app, but my iPad & iPhone haven'...

Maxim

Spotify Star

588 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Songs won’t play on data

I’ve had trouble with playing songs or podcasts on data/offline for about two months now with premium. I can play downloaded songs and listen with wifi, but I can’t use data. It only shows that I’m offline or “connecting” (which it never actually com...

Visitor

I’ve had trouble with playing songs or podcasts on data/offline for about two months now with premium. I can play downloaded songs and listen with wifi, but I can’t use data. It only shows that I’m o...

Damz98

Visitor

8843 Views

17 replies

0 likes

  • 8843 Views
  • 17 replies
  • 0 likes

Spotify connect won’t work

Hi, I’m unable to use Spotify connect with my Sonos speakers. The issue only occurs with my Spotify account. I have other users in my household with Spotify who are able to use Spotify connect on the same Sonos system.I have tried from multiple devic...

Regular

Hi, I’m unable to use Spotify connect with my Sonos speakers. The issue only occurs with my Spotify account. I have other users in my household with Spotify who are able to use Spotify connect on the...

MateusM

Spotify Star

479 Views

1 replies

1 likes

  • 479 Views
  • 1 replies
  • 1 likes

My premium account stil does not have acces to videos for music

i currently have the family plan premium, all other accounts have this feature but i dont, last few months ive asked the same question and they told me to wait, well im still waiting up ur game spotify

Visitor

i currently have the family plan premium, all other accounts have this feature but i dont, last few months ive asked the same question and they told me to wait, well im still waiting up ur game spot...

Jose_M

Spotify Star

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
  • 0 likes