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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48074 Views
  • 15 replies
  • 36 likes
  • 48074 Views
  • 15 replies
  • 36 likes

Superuser Contribution Video is not streamed when the spotify app is backgrounded

Plan/PremiumCountrySaudi Arabia DeviceiPad Pro 3rd generationOperating System(iOS 17.1.2 My Question or IssueThere is a note in the data saver setting that says “ video is not streamed when the Spotify app is backgrounded” what does it mean? I can’t ...

  • Casual Listener
  •   Plan /Premium Country Saudi Arabia  Device iPad Pro 3rd generation Operating System (iOS 17.1.2   My Question or Issue There is a note in the data saver setting that says ...
  • OscarDC
  • Moderator
  • 1019 Views
  • 5 replies
  • 0 likes
  • 1019 Views
  • 5 replies
  • 0 likes

Superuser Contribution Login with apple Face ID iphone not possible

PlanPremiumCountryBrazilDeviceiPhone 10Operating SystemiOS 17+My Question or IssueI'm trying to access spotify on my iphone thru Face ID and the app returns me that my email or password is wrong. How?I'm able to access Spotify in my laptop with the s...

  • Music Fan
  • Plan Premium Country Brazil Device iPhone 10 Operating System iOS 17+ My Question or Issue I'm trying to access spotify on my iphone thru Face ID and the app returns me that my email or pass...
  • OscarDC
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files wont play on my iphone

i downloaded the song on my laptop and the song from local files plays on my laptop. but in the same playlist on my iphone the song wont play. both my devices are connected to the same wifi and the playlist is downloaded on both laptop and iphone. no...

  • Visitor
  • i downloaded the song on my laptop and the song from local files plays on my laptop. but in the same playlist on my iphone the song wont play. both my devices are connected to the same wifi and the p...
  • sp3ctr3
  • Casual Listener
  • 559 Views
  • 4 replies
  • 2 likes
  • 559 Views
  • 4 replies
  • 2 likes

Superuser Contribution Unable to add a song to a playlist multiple times in iOS

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 16 My Question or IssueEver since Spotify updated how you add music to your liked songs/playlists, I am unable to add a song to a playlist more than once. When I try, I get a message s...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 16   My Question or Issue Ever since Spotify updated how you add music to your liked songs/playlists, I am unab...
  • Sksss
  • Casual Listener
  • 3518 Views
  • 20 replies
  • 1 likes
  • iOS
    Playlists
  • 3518 Views
  • 20 replies
  • 1 likes

Superuser Contribution Smart shuffle bug

PlanPremium CountryEuropeDeviceiPhone 13 mini Operating SystemiOS 16.3.1 My Question or IssueSmart shuffle messes up the order of the playlist of Liked Songs even after being turned off. The following behaviour explains this:- play the playlist of Li...

  • Casual Listener
  • Plan Premium   Country Europe Device iPhone 13 mini   Operating System iOS 16.3.1   My Question or Issue Smart shuffle messes up the order of the playlist of Liked Song...
  • ttaedi4ysqvkf2ey4wgh
  • Casual Listener
  • 4489 Views
  • 11 replies
  • 4 likes
  • 4489 Views
  • 11 replies
  • 4 likes

Solved!! Google maps integration not working on iPhone 7

PlanFree/PremiumCountry Device(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe last week or so the Spotify controls haven’t been working on google maps. It just comes u...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The las...
  • GallyAnns21
  • Casual Listener
  • 5427 Views
  • 6 replies
  • 4 likes
  • google maps integration
    iphone
    Spotify controls
  • 5427 Views
  • 6 replies
  • 4 likes

how to add downloaded songs from Iphone

im trying to get downloaded songs into a playlist so i can listen to them but my local files are not showing up

  • Visitor
  • im trying to get downloaded songs into a playlist so i can listen to them but my local files are not showing up
  • Amayy
  • Spotify Star
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blends playlists disappeared

Since past few days all my blend playlists have disappeared (Shared screenshot).The only way to access any new blend playlist is through the link which i share.My friends who I have created the blend with can see the playlist is Made for you section ...

  • Visitor
  • Since past few days all my blend playlists have disappeared (Shared screenshot). The only way to access any new blend playlist is through the link which i share.My friends who I have created the ble...
  • brendanconnors9
  • Visitor
  • 7351 Views
  • 7 replies
  • 2 likes
  • Blend
  • 7351 Views
  • 7 replies
  • 2 likes

Superuser Contribution Impossible to turn off shuffle when online

I often use offline through premium. I used to be able to switch between shuffle and non-shuffle while offline. Now, when I try to turn shuffle off, it tries to que new stuff for "smart shuffle," which it cannot due because the app is offline. It is ...

  • Visitor
  • I often use offline through premium. I used to be able to switch between shuffle and non-shuffle while offline. Now, when I try to turn shuffle off, it tries to que new stuff for "smart shuffle," whi...
  • SophieKayWay
  • Newbie
  • 1126 Views
  • 11 replies
  • 4 likes
  • 1126 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify on iOS randomly causing macOS Continuity to show Safari in Dock

Plan: PremiumCountry: United StatesDevices: iPhone 13 Pro, 2021 MacBook Pro 16"Operating System: iOS 17.1.2, macOS 14.1.2My IssueWhen I'm playing podcasts in Spotify on my iPhone, macOS keeps showing a Safari Continuity icon in my Dock. If I click on...

  • Casual Listener
  • Plan: Premium Country: United States Devices: iPhone 13 Pro, 2021 MacBook Pro 16" Operating System: iOS 17.1.2, macOS 14.1.2 My Issue When I'm playing podcasts in Spotify on ...
  • antoinechomel
  • Newbie
  • 603 Views
  • 4 replies
  • 2 likes
  • 603 Views
  • 4 replies
  • 2 likes

Superuser Contribution George Martin In My Life why are there greyed out tracks

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • tanito81
  • Casual Listener
  • 297 Views
  • 2 replies
  • 1 likes
  • 297 Views
  • 2 replies
  • 1 likes

Display the main artist only on Lock Screen music player.

Hello, Spotify.[iPhone] I had updated the app a while back but when I played a song it showed all of the artists on the Lock Screen music player instead of just the main one. Is there any way that I can change it back to just the one artist showing? ...

3364E1F1-5E19-403E-AA7B-377AAC6500A7_4_5005_c.jpeg
  • Casual Listener
  • Hello, Spotify. [iPhone]   I had updated the app a while back but when I played a song it showed all of the artists on the Lock Screen music player instead of just the main one. Is there any ...
  • MateusM
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix changes mid playthrough

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 11 My Question or IssueI play a Daily Mix on my way to work around 5am EST. At about 8 am EST every day, the mix switches numbers. What I mean is the genre that was in Daily Mix 1 (for example Me...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 11   My Question or Issue I play a Daily Mix on my way to work around 5am EST. At about 8 am EST every day, the mix switch...
  • ZDrKondler
  • Newbie
  • 2805 Views
  • 4 replies
  • 2 likes
  • bug
  • 2805 Views
  • 4 replies
  • 2 likes

i need to put my music on spotify

and i want everyone to listen to my music on this website

  • Newbie
  • and i want everyone to listen to my music on this website
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Albums taking forever to load offline

PlanPremiumDeviceiPhone 12 Operating SystemiOS 17 1 2 My Question or IssueDownloaded albums take about 2 minutes to load and when it loads it takes another few minutes to play the song if i click one i have reinstalled the app,Clean reinstall as well...

  • Casual Listener
  •   Plan Premium Device iPhone 12  Operating System iOS 17 1 2   My Question or Issue Downloaded albums take about 2 minutes to load and when it loads it takes another few minut...
  • AlejaR
  • Moderator
  • 491 Views
  • 7 replies
  • 0 likes
  • 491 Views
  • 7 replies
  • 0 likes

Ads in Spotify app with premium account

Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member. PlanPremiumCountryNetherlandsDevicePhoneOperating Systemios My Question or IssueCan the ads be disabled? I would like the app to be add free since...

  • Newbie
  • Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member.  Plan Premium Country Netherlands Device Phone Operating System ios   My Qu...
  • Billy-J
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Why is the Kids app so low quality?

I'd say that the Spotify Kids app is very low quality. Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. Besides that lots of features are missing that would make it actu...

  • Casual Listener
  • I'd say that the Spotify Kids app is very low quality.   Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. &nbs...
  • fsegura9
  • Visitor
  • 267 Views
  • 1 replies
  • 0 likes
  • iPad
    kids
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get a hacker removed from my account

Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.

  • Visitor
  • Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.
  • Maria
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Files syncing incorrectly

PlanPremiumCountryItalyDevice(iPhone 14)Operating System(iOS 17.1.2) My Question or IssueHello, I’ve been using the local files feature for years, but in the last few weeks almost all the synced files on my phone became unplayable.As i said I know ho...

  • Casual Listener
  • Plan Premium Country Italy Device (iPhone 14) Operating System (iOS 17.1.2)   My Question or Issue Hello, I’ve been using the local files feature for years, but in the last few weeks a...
  • kamil_lahlou
  • Newbie
  • 280 Views
  • 3 replies
  • 1 likes
  • 280 Views
  • 3 replies
  • 1 likes