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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140381 Views

503 replies

108 likes

  • 140381 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98373 Views

19 replies

38 likes

  • 98373 Views
  • 19 replies
  • 38 likes

downloaded data does not play if I lose mobile data signal

I have downloaded content on my iPhone. Playing that content becomes intermittent if I have no mobile signal. It seems as if the app is searching for a mobile signal and then stopping playback if it cannot find one.

Visitor

I have downloaded content on my iPhone. Playing that content becomes intermittent if I have no mobile signal. It seems as if the app is searching for a mobile signal and then stopping playback if it ...

user-removed

Not applicable

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Devices not showing on local network

My Amazon Alexa devices only show up on a different network. Nothing is showing on local network.If it ask Alexa to play a song it works ok.I’ve done a clean install.Alexa firmware up to date.Toggles allow access to local network.Still no devices sho...

Visitor

My Amazon Alexa devices only show up on a different network. Nothing is showing on local network. If it ask Alexa to play a song it works ok. I’ve done a clean install. Alexa firmware up to date. ...

MateusM

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Change country back

I wanted to change my country to Iraq since I’m in Iraq (it was in Germany the first place) and I clicked save profile not thinking much of it and when I try to play a song it wouldn’t let me, so I went back and tried to change it back but it wouldn’...

Visitor

I wanted to change my country to Iraq since I’m in Iraq (it was in Germany the first place) and I clicked save profile not thinking much of it and when I try to play a song it wouldn’t let me, so I w...

Maxim

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo adicionar música na minha playlist

Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas

Visitor

Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas

Ivelina

Moderator

3546 Views

5 replies

2 likes

  • 3546 Views
  • 5 replies
  • 2 likes

Superuser Contribution iOS 17.5.1 Video/Podcast Playback not working

PlanPremium CountryGermany DeviceiPhone15 Operating SystemiOS 17.5.1 My Question or IssuePlayback of Podcasts that have a video isn’t working. The video AND the audio doesn’t play. Just loads endlessly. Podcasts without a video play just fine. Also, ...

Visitor

Plan Premium   Country Germany   Device iPhone15   Operating System iOS 17.5.1   My Question or Issue Playback of Podcasts that have a video isn’t working. The video ...

Novy

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

How to be able to edit your "most recently played" on your spotify homepage

Planpremium Countrycanada Deviceiphone 13, macbook pro, ipad pro 11 Operating SystemIOS 10 My Question or Issuepersonally, i would like to keep my most recently played list on the top of my spotify homepage private- be able to turn it off or on. when...

Visitor

Plan premium    Country canada    Device iphone 13, macbook pro, ipad pro 11   Operating System IOS 10   My Question or Issue personally, i would like to ke...

DWeiberg

Casual Listener

6010 Views

2 replies

1 likes

  • 6010 Views
  • 2 replies
  • 1 likes

Spotify offline error message from iPhone

Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other apps and search engines. Just this app, not working. ...

Visitor

Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other ap...

MateusM

Spotify Star

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't add offline content on my Spotify app on iPhone

The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.

Visitor

The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.

krina234pestro

Casual Listener

335 Views

2 replies

0 likes

  • 335 Views
  • 2 replies
  • 0 likes

App randomly closes on iPhone

Plan: PremiumCountry canada DeviceIphone13Operating SystemIos 17.5.1 My Question or IssueSpotify randomly closes. This has been happening for a few weeks. sometimes when I close it, the music keeps playing. my main playlist randomly undownloaded.

Visitor

Plan:  Premium Country canada   Device Iphone13 Operating System Ios 17.5.1   My Question or Issue Spotify randomly closes. This has been happening for a few weeks.  so...

MateusM

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

spotify doesn't see my previously uploaded songs

PlanPremiumCountry Deviceiphone 11Operating System(iOS 16 My Question or Issue my main account has been stolen. so I close my main account and start a new one. I use family plan so I attacht my new account to family for continuing premium acc.in my p...

Newbie

  Plan Premium Country   Device iphone 11 Operating System (iOS 16   My Question or Issue   my main account has been stolen. so I close my main account and start a new...

MateusM

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLEASE fix poor AirPlay connectivity

Plan: PremiumCountry: USADevice: iPhone 11 Pro , iPad 12.9 3rdGenOperating System iOS, iPadOS My Question or IssueI can play iTunes and youtube, etc., to airplay speakers/HomePod fine all day long. However, Spotify regularly disconnects after a song ...

Regular

Plan: Premium Country: USA Device: iPhone 11 Pro , iPad 12.9 3rdGen Operating System iOS, iPadOS   My Question or Issue I can play iTunes and youtube, etc., to airplay speakers/HomePo...

bohberp

Newbie

7275 Views

41 replies

10 likes

  • 7275 Views
  • 41 replies
  • 10 likes

Superuser Contribution Vocals not playing in song “Oh No!” by The Decemberists

Over the weekend the vocals stopped playing in the song “Oh No!” by the Decemberists. The background music still plays. Previously I could hear all the sounds. This happened on my MacBook Pro and iPhone

Visitor

Over the weekend the vocals stopped playing in the song “Oh No!” by the Decemberists. The background music still plays. Previously I could hear all the sounds. This happened on my MacBook Pro and iPh...

Eni

Moderator

1094 Views

8 replies

0 likes

  • 1094 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can’t log in to third party apps like „Obscurify” as it shows me an error

I tried many times to log in to sites similar to „Obscurify” or „HowBadIsYourMusicTaste” on mobile platforms but it always shows me an Error, without any numbers or something, I just get an error message with an information that I should try again la...

Newbie

I tried many times to log in to sites similar to „Obscurify” or „HowBadIsYourMusicTaste” on mobile platforms but it always shows me an Error, without any numbers or something, I just get an error mes...

nikkitoss

Casual Listener

2338 Views

3 replies

1 likes

  • 2338 Views
  • 3 replies
  • 1 likes

Headset controls on Apple Watch app not working (only volume)

Hope someone can help here,I can no longer control playback on my Apple Watch (Series 3, WatchOS 8.8.1 - up to date) using my bluetooth headsets. I have a pair of Sony WH-1000XM3 and a pair of Anker Soundcore A1. I can only use the controls on the he...

Casual Listener

Hope someone can help here, I can no longer control playback on my Apple Watch (Series 3, WatchOS 8.8.1 - up to date) using my bluetooth headsets. I have a pair of Sony WH-1000XM3 and a pair of An...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Favourite songs list missing 900 songs but only on iphone

I've noticed that the list shrunk significantly (from 1200 to 300 songs). I can see the full list on the PC application, but on the iPhone app the Favourite songs list only contains 300 songs.

Newbie

I've noticed that the list shrunk significantly (from 1200 to 300 songs). I can see the full list on the PC application, but on the iPhone app the Favourite songs list only contains 300 songs.

atomicmaks

Newbie

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
  • 0 likes

Local file tab does not show up

For some strange reason, my app just refuses to show me my local files no matter what i do. I have sdded them to my spotify folder, i have done a full reset of the app. No forum is helping me, however what i think is the solution is spotify in settin...

Visitor

For some strange reason, my app just refuses to show me my local files no matter what i do. I have sdded them to my spotify folder, i have done a full reset of the app. No forum is helping me, howeve...

428 Views

0 replies

1 likes

  • 428 Views
  • 0 replies
  • 1 likes

Superuser Contribution Lyrics no longer visible when you scroll down on my iOS app

the lyrics tab is no longer available under any of the now playing tabs. PlanPremiumCountryUSA DeviceiPhone 13 My Question or Issue

Visitor

the lyrics tab is no longer available under any of the now playing tabs.    Plan Premium Country USA   Device iPhone 13   My Question or Issue  

Ynahhh

Visitor

2000 Views

11 replies

3 likes

  • 2000 Views
  • 11 replies
  • 3 likes

Solved!!Superuser Contribution Apple Watch bug- can’t change saved playlist

Apple Watch Ultra 2 userLatest Spotify version in my iPhone 12 the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone. on the watch I trying to saved the song instead playlist to my liked songs and ...

Roadie

Apple Watch Ultra 2 user Latest Spotify version in my iPhone 12    the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone.   on...

PurpleFan

Roadie

4171 Views

20 replies

0 likes

  • 4171 Views
  • 20 replies
  • 0 likes

Superuser Contribution Gapless Playback not working on my playlist on iPhone, but works on desktop

PlanPremiumCountryUnited StatesDeviceiPhone 11 Operating SystemiOS 14.3 My Question or IssueWhen I'm playing music on my iPhone I'm trying to make my songs transition into each other seamlessly, but it won't work on my iPhone. I've enabled gapless pl...

Visitor

Plan Premium Country United States Device iPhone 11  Operating System iOS 14.3   My Question or Issue When I'm playing music on my iPhone I'm trying to make my songs transition in...

21stcenturycurrerbel

Regular

4168 Views

4 replies

1 likes

Crossfade
gapless playback
  • 4168 Views
  • 4 replies
  • 1 likes