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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399512 Views
  • 879 replies
  • 326 likes
  • 399512 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78939 Views
  • 124 replies
  • 32 likes
  • 78939 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18083 Views
  • 8 replies
  • 0 likes
  • 18083 Views
  • 8 replies
  • 0 likes

Superuser Contribution Manual car mode

PlanPremiumCountryUkDevice(iPhone Operating System(iOS 12) My Question or Issue I’d like the option to manually enable car mode. Currently I don’t have Bluetooth and use an aux cable. It would be great and safer to still be able to have car mode avai...

  • Music Fan
  • Plan Premium Country Uk Device (iPhone 😎 Operating System (iOS 12)   My Question or Issue   I’d like the option to manually enable car mode. Currently I don’t have Bluetooth and...
  • Kersachi
  • Casual Listener
  • 57211 Views
  • 12 replies
  • 63 likes
  • car mode
  • 57211 Views
  • 12 replies
  • 63 likes

Superuser Contribution I can’t duplicate a song in a playlist

I am using an IOS device. Until recently I was able to duplicate a song in a playlist, but it does not allow me to do it anymore. I have re-installed the app but with no luck. Any help? Thx u

  • Newbie
  • I am using an IOS device. Until recently I was able to duplicate a song in a playlist, but it does not allow me to do it anymore. I have re-installed the app but with no luck. Any help? Thx u
  • Jeremy
  • Spotify
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution I didn't get Spotify premium, but I still could listen to any song

Last week I was on Spotify and I could listen to any song, the only issue is that I didn't sign up for premium and now I got a message saying that my free trial is over and to sign up for premium. I just want to know if I signed up for it or if I jus...

  • Visitor
  • Last week I was on Spotify and I could listen to any song, the only issue is that I didn't sign up for premium and now I got a message saying that my free trial is over and to sign up for premium. I ...
  • Jeremy
  • Spotify
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading podcasts in chronological order

Hi all If I want to download a bunch of podcasts. How can I ensure that they'll be downloaded in chronological order. Plus be played in said order also. Many thanks in advance.

  • Music Fan
  • Hi all   If I want to download a bunch of podcasts. How can I ensure that they'll be downloaded in chronological order. Plus  be played in said order also.    Many than...
  • safatarkanokan
  • Casual Listener
  • 803 Views
  • 6 replies
  • 1 likes
  • 803 Views
  • 6 replies
  • 1 likes

Superuser Contribution Not playing specific song

Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t get the song to play when scanned, even from a scre...

  • Newbie
  • Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t ...
  • MihailY
  • Moderator
  • 642 Views
  • 3 replies
  • 0 likes
  • 642 Views
  • 3 replies
  • 0 likes

Superuser Contribution iOS Control center and locked screen

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS 15.7) My Question or IssueLately the sistem don't recognize or show in the locked screen and in the control center when music is played or the volume is adjusted on Spotify

  • Newbie
  • Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS 15.7)   My Question or Issue Lately the sistem don't recognize or show in the locked screen and in the control cente...
  • Jeremy
  • Spotify
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo adicionar música na minha playlist

Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas

  • Visitor
  • Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas
  • Alex
  • Moderator
  • 736 Views
  • 3 replies
  • 1 likes
  • 736 Views
  • 3 replies
  • 1 likes

Superuser Contribution I am unable to view my playlists’ songs

When i open my playlist the songs don’t show up normally but only as song names and artist and an open ‘and more’ and even after clicking the ‘and more’ option it shows the list of songs in my playlist but doesn’t play the complete song but only a fe...

  • Visitor
  • When i open my playlist the songs don’t show up normally but only as song names and artist and an open ‘and more’ and even after clicking the ‘and more’ option it shows the list of songs in my playli...
  • Yordan
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Reordering Songs in Playlist

PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 15.6.1 My Question or IssueI am unable to reorder songs in my playlists using the app. This seems like a basic function. What am I missing? Thanks!

  • Casual Listener
  •   Plan Free Country USA   Device iPhone 11 Operating System iOS 15.6.1     My Question or Issue I am unable to reorder songs in my playlists using the app. This seems...
  • LArCitect
  • Visitor
  • 246 Views
  • 4 replies
  • 0 likes
  • 246 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify library interface bug

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 (but it also happens on the stable ios 14.6 version) My Question or IssueWhen i’m in the “my library” screen and the player is open, if i lock the phone and unlock again, clos...

  • Roadie
  • Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 (but it also happens on the stable ios 14.6 version)   My Question or Issue When i’m in the “my librar...
  • KurtisBaggends
  • Visitor
  • 400 Views
  • 7 replies
  • 0 likes
  • 400 Views
  • 7 replies
  • 0 likes

Superuser Contribution My song won’t show on my Home Screen

When I’m playing a song it will only show in a banner and not take over my Home Screen as it should with ios16

  • Visitor
  • When I’m playing a song it will only show in a banner and not take over my Home Screen as it should with ios16
  • Eni
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Webplayer] - Volume control on web player affects volume on IOS16

When using Spotify webplayer on an Edge browser, the volume control (in app) also changes the volume on my iphone when spotify connect is on.Happens the other way too. I can control the volume of the web player via the volume up and down on the phone...

  • Casual Listener
  • When using Spotify webplayer on an Edge browser, the volume control (in app) also changes the volume on my iphone when spotify connect is on. Happens the other way too. I can control the volume of t...
  • OscarDC
  • Moderator
  • 178 Views
  • 3 replies
  • 0 likes
  • iOS 16
    Volume Control
    Web Player
  • 178 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bug: Liked Songs section on artist page is not accurate

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueThe artist page contains a section at the top labeled "Liked Songs", which should contain all songs from that artist in my Liked Songs playlist. However, it ...

  • Regular
  •   Plan Premium Country United States Device iPhone 6s Operating System iOS 13.5.1   My Question or Issue The artist page contains a section at the top labeled "Liked Songs", whic...
  • Lyubka
  • Moderator
  • 538 Views
  • 7 replies
  • 2 likes
  • 538 Views
  • 7 replies
  • 2 likes

Solved!! IPod Touch 3rd Generation no longer connects to Spotify?

PlanPremiumCountry UKDeviceiPod Touch 3rd GenerationOperating SystemiOS 5.1.1 My Question or IssueI used to be able to connect to Spotify from my old iPod Touch 3rd Generation but not any more. According to a chat I had online with Spotify, this is c...

  • Casual Listener
  • Plan Premium Country  UK Device iPod Touch 3rd Generation Operating System iOS 5.1.1   My Question or Issue I used to be able to connect to Spotify from my old iPod Touch 3rd Gene...
  • senura777
  • Regular
  • 4133 Views
  • 4 replies
  • 0 likes
  • 4133 Views
  • 4 replies
  • 0 likes

Superuser Contribution Pauses podcast when using Google Maps

PlanFree/PremiumCountry Device(iPhone XS)Operating System(iOS 10) My Question or IssueAny time I’m navigating with Google Maps, Spotify pauses podcasts every time the navigator voice speaks.

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone XS) Operating System (iOS 10)   My Question or Issue Any time I’m navigating with Google Maps, Spotify pauses podcasts every time the na...
  • Qwertyuiopasdfghjklz
  • Casual Listener
  • 4406 Views
  • 2 replies
  • 1 likes
  • google maps
    iOS
    iphone
    pausing
    Podcasts
  • 4406 Views
  • 2 replies
  • 1 likes

Superuser Contribution Carplay: Podcast does not resume playing after Maps directions

Plan: PremiumCountry: USADevice: iPhone X iOS 14Car: 2020 Honda Civic Hatchback Sport1. Start navigation using Apple Maps via Siri voice command2. Start podcast JRE via Carplay touch screen3. Apple Maps interrupts to give next set of directions4. Pod...

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone X iOS 14 Car: 2020 Honda Civic Hatchback Sport 1. Start navigation using Apple Maps via Siri voice command 2. Start podcast JRE via Carplay touch scre...
  • Qwertyuiopasdfghjklz
  • Casual Listener
  • 13874 Views
  • 26 replies
  • 11 likes
  • bug
    Carplay
    iOS
    Podcasts
  • 13874 Views
  • 26 replies
  • 11 likes

How do I turn back the UI change

I was stunned when opened Spotify today on my new iPhone. I thought the new phone was the cause. This is a mess, useless, at least I can still search. I have no use for podcasts, the last UI at least had some choices and recommendations. Time to look...

  • Casual Listener
  • I was stunned when opened Spotify today on my new iPhone. I thought the new phone was the cause. This is a mess, useless, at least I can still search. I have no use for podcasts, the last UI at least...
  • 265 Views
  • 0 replies
  • 5 likes
  • 265 Views
  • 0 replies
  • 5 likes

Superuser Contribution Play all Songs

Hi. why can‘t I Play all songs of all playlists?why can‘t I put the hole album to the playlist?can somebody help me?

  • Casual Listener
  • Hi.  why can‘t I Play all songs of all playlists? why can‘t I put the hole album to the playlist? can somebody help me?
  • Eni
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Displaying cover art wrong size and other bugs concerning the screen

Ok why this ? Why when clicking next song, cover art change size ?????  and  also why when you move a bit a song with no lyrics (up to bottom) the corner at the top stay rounded ???? Why PlanPremiumCountryFranceDeviceiPhone SE 2nd genOperating System...

304327FA-2154-494B-8231-46253C729B10.png A97CB686-E221-4F11-9528-4705EF37EFC2.png
  • Newbie
  • Ok why this ? Why when clicking next song, cover art change size ?????  and  also why when you move a bit a song with no lyrics (up to bottom) the corner at the top stay rounded ???? Why  ...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes