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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42954 Views

43 replies

10 likes

  • 42954 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108278 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1604 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301571 Views

62 replies

16 likes

  • 301571 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127458 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can’t stream playlist (just only 2 songs), on my apple watch serie 8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

268 Views

0 replies

1 likes

  • 268 Views
  • 0 replies
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Superuser Contribution Playlist Cover

PlanPremiumCountryUnited KingdomDeviceiPhone11Operating SystemMost Recent iOSMy Question or IssueI can’t add my own cover photo, it either says cannot add new image and then prompts me to try again but it never works or it says image too large which ...

Visitor

  Plan Premium Country United Kingdom Device iPhone11 Operating System Most Recent iOS My Question or Issue I can’t add my own cover photo, it either says cannot add new image and then...

DezakiDezaki

Newbie

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Re: Smart Shuffle keeps turning itself on

I assume this is my problem, although smart. Shuffle is still greyed out what happens. This just started happening today, I didn’t change anything on my phone since yesterday. here’s a Google doc with a series of screenshots of me selecting a song, h...

Visitor

I assume this is my problem, although smart. Shuffle is still greyed out what happens.  This just started happening today, I didn’t change anything on my phone since yesterday.  here’s a Go...

doramagnea93

Roadie

588 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution [iPad] New Update Won’t Allow Reorder Of Songs In Playlist

Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work. I like to keep my songs in a custom order where all the songs by a certain ...

Visitor

Hey, I’m using an iPad Air 2 (IOS 12.2) and the newest update, I think it was either Tuesday 16 April or Wednesday 17 April, seems to have changed they way my playlists work.   I like to keep ...

Liswernli

Visitor

23627 Views

25 replies

4 likes

  • 23627 Views
  • 25 replies
  • 4 likes

Solved!!Superuser Contribution Adding song to queue then playing a song skips to the song in the queue

Steps to repeat:Add a song to queue,Play a different song.Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played.IOS 18.2 beta(22c5142a) Iphone 15 pro

Casual Listener

Steps to repeat: Add a song to queue, Play a different song. Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played. IOS 18.2 beta(...

RyanHF

Casual Listener

1751 Views

3 replies

1 likes

bug
iOS
  • 1751 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Apple Watch app is unresponsive for at least 5 seconds every time I wake up the screen

PlanPremiumCountryItalyDeviceApple Watch Series 7, iPhone XsOperating SystemWatch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issue, which is that it freezes for 5 seconds or more every time I wake up the screen w...

Music Fan

Plan Premium Country Italy Device Apple Watch Series 7, iPhone Xs Operating System Watch OS 10.2, iOS 17.2   My Question or Issue   Hi, the Apple Watch app has as a very bad issu...

OscarDC

Moderator

2513 Views

9 replies

2 likes

Apple Watch
freeze
Lag
  • 2513 Views
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  • 2 likes

Solved!!Superuser Contribution Can't remove songs from queue

PlanPremium DeviceiPhone 12 ProOperating System iOS 18.0.1My Question or IssueDue to the new Spotify update I don't have the little circle to remove songs from queue and I can't find anything to solve the problem

Casual Listener

  Plan Premium  Device iPhone 12 Pro Operating System iOS 18.0.1 My Question or Issue Due to the new Spotify update I don't have the little circle to remove songs from queue and I ca...

the-messenger

Music Fan

1332 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Three dots

PlanPremiumCountryUK DeviceiPhone 7 Plus Operatingios 13 My Question or IssueI'm so frustrated with using Spotify. So frustrated that I've switched between Spotify and apply music several times this year. Apple Music I find just works well, no issues...

Regular

  Plan Premium Country UK   Device iPhone 7 Plus  Operating ios 13   My Question or Issue I'm  so frustrated with using Spotify. So frustrated that I've swi...

bj7184

Newbie

13870 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Synchronization issues

I cannot understand why my recents will not synchronize. Please help

Regular

I cannot understand why my recents will not synchronize. Please help

Amay

Spotify Star

751 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Something went wrong" when i'm trying to log in to my account

I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it

Visitor

I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it

Amay

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch - Downloads. Please confirm functionality

Hi can I get clarity on how the downloaded songs function works on the Apple Watch. If I have playlists with over 100 songs it will download up to 100 songs. however on playback if I want to play the full playlist and happy for it to use cellular to ...

Music Fan

Hi can I get clarity on how the downloaded songs function works on the Apple Watch. If I have playlists with over 100 songs it will download up to 100 songs.   however on playback if I want to...

Ivelina

Moderator

2329 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Can’t find profile

Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working

Casual Listener

Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working

Yordan

Moderator

3882 Views

9 replies

1 likes

  • 3882 Views
  • 9 replies
  • 1 likes

Superuser Contribution Why are podcast playback speed and sleep options missing in my iPhone app?

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and tried to fix it. First I restarted my phone but it ...

Newbie

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and...

Not applicable

5983 Views

8 replies

0 likes

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Report problem

Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, it begins playing the first thing off of my home pa...

Visitor

Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, ...

ribezaz

Spotify Star

421 Views

1 replies

1 likes

  • 421 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music keeps pausing when I connect to headphones

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 17.0.3 My Question or IssueThis issue has been popping up for a few weeks now and has been going away on its own, but today I can't seem to make it work. When I try to listen to Spotify with Blue...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System iOS 17.0.3   My Question or Issue This issue has been popping up for a few weeks now and has been going away on its own, but t...

gwgoebel

Casual Listener

6305 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Shuffles when hitting replay

I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen to song A, skip B, and start C. When I try to go bac...

Visitor

I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen t...

Vasil

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My AirPods keep dropping out

PlanFreeCountryAustralia DeviceiPhone 6Operating SystemiOS 12.4.7 My Question or IssueThis problem started around last month, I was listening to Spotify through my AirPods trying to sleep when I noticed annoyingly that my sound kept cutting out, the ...

Casual Listener

Plan Free Country Australia  Device iPhone 6 Operating System iOS 12.4.7   My Question or Issue This problem started around last month, I was listening to Spotify through my AirPo...

techfoldco

Casual Listener

48642 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Superuser Contribution Spotify Connect showing 'Premium users only'

PlanFree Device(iPhone XR, Windows Desktop, Chrome Cast)Operating System(iOS 14.4, Windows 10,etc.) My Question or IssueAs the title suggests, both the desktop app and the mobile app are showing a 'Premium users only' message when attempting to use S...

Newbie

Plan Free   Device (iPhone XR, Windows Desktop, Chrome Cast) Operating System (iOS 14.4, Windows 10,etc.)   My Question or Issue As the title suggests, both the desktop app and the...

Charlie508

Casual Listener

17237 Views

19 replies

5 likes

  • 17237 Views
  • 19 replies
  • 5 likes