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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407334 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278676 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178272 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!
¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!
Moderator
502 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 14 (also happened on XR)Operating SystemiOS 16.6 occasionally my podcasts will rewind themselves with no effect on the timer and start repeating parts I already listened to. Since there is no effect on the timer, I c...
Plan Premium Country USA Device iPhone 14 (also happened on XR) Operating System iOS 16.6 occasionally my podcasts will rewind themselves with no effect on the timer and start repeati...
Visitor
3406 Views
7 replies
1 likes
The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/use the app anymore. How do I get my phone/the app t...
The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/u...
Casual Listener
1017 Views
4 replies
0 likes
Paid for premium but can’t access any premium features
Paid for premium but can’t access any premium features
Spotify Star
444 Views
1 replies
0 likes
Hi,There is no sound from Spotify ios iphone app - airplay - apple tv 4k - HDMI - TV.The artwork and music progression appears on tv but no sound.All firm/software up to date, devices rebooted / reinstalled from scratch. setup works with other apps a...
Hi, There is no sound from Spotify ios iphone app - airplay - apple tv 4k - HDMI - TV. The artwork and music progression appears on tv but no sound. All firm/software up to date, devices re...
Visitor
14179 Views
26 replies
4 likes
See attached image. Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it. Grateful for any tips on solving the issue.
See attached image. Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it. Grateful for any tips on solving the issu...
Moderator
576 Views
1 replies
0 likes
It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.
It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.
Moderator
741 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium Country DeviceIphone 13Operating SystemIOS 18.0 My Question or IssueThe skip and rewind buttons switched places, i tried...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device Iphone 13 Operating System IOS...
Moderator
443 Views
1 replies
0 likes
In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play music on my Living Room Echo, depending on what devices are pow...
In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play mus...
Newbie
2195 Views
3 replies
3 likes
PlanPremiumCountryDenmarkDeviceIphone 12Operating SystemIOS 15 My Question or IssueSpotify can't get access to local network in settings on iphone. It is not possible to find other devices such as the smart tv etc.Spotify should have acces to the loc...
Plan Premium Country Denmark Device Iphone 12 Operating System IOS 15 My Question or Issue Spotify can't get access to local network in settings on iphone. It is not possible to find...
Visitor
5067 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueTypically when opening the app the color behind album art is a darker shade than it normally is until tapping and holding the cover art as if to share ...
Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5 My Question or Issue Typically when opening the app the color behind album art is a darker shade...
Visitor
656 Views
2 replies
0 likes
I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or so of some of the songs in the playlist…. What is th...
I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or s...
Casual Listener
1893 Views
6 replies
2 likes
UK. Need this in really user-friendly terms.
UK. Need this in really user-friendly terms.
Moderator
550 Views
1 replies
0 likes
Hi ,This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCGI tried on Spotify iOS.
Hi , This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCG I tried on Spotify iO...
Moderator
327 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 12ProOperating SystemiOSMy Question or Issueive been having an issue with Spotify for a few months now where the volume of my music changes by itself but the main volume on my phone doesn’t change. I have a few...
Plan Premium Country Australia Device iPhone 12Pro Operating System iOS My Question or Issue ive been having an issue with Spotify for a few months now where the volume of my music changes b...
Moderator
515 Views
1 replies
0 likes
I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my queue is cleared. I've resorted to just having to ...
I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my...
Spotify Star
388 Views
1 replies
0 likes
My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song
My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song
Spotify Star
364 Views
1 replies
0 likes
Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days
Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days
Spotify Star
356 Views
1 replies
0 likes
HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...
Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app ...
Newbie
5706 Views
6 replies
1 likes
I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Can you please help?
I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Ca...
Moderator
1063 Views
6 replies
4 likes
