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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28410 Views

40 replies

8 likes

  • 28410 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93163 Views

115 replies

12 likes

Other
  • 93163 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

919 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293028 Views

60 replies

15 likes

  • 293028 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123329 Views

19 replies

38 likes

  • 123329 Views
  • 19 replies
  • 38 likes

Superuser Contribution Change for family and can't listening without wifi

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us.

Visitor

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us. 

Vasil

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist changes randomised

PlanPremiumCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueWhen moving songs from one playlist to another or taking songs off of playlist, it happens to a random song not the one chosen. Problem seems to stop when playing the song you wa...

Newbie

  Plan Premium Country UK Device iPhone Operating System iOS   My Question or Issue When moving songs from one playlist to another or taking songs off of playlist, it happens to ...

Vasil

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect - need premium subscription?

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select the device in the Spotify App on my iPhone, it says ...

Visitor

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select t...

tom_nichols

Visitor

2735 Views

3 replies

0 likes

  • 2735 Views
  • 3 replies
  • 0 likes

Superuser Contribution sleep timer on iOs for podcasts gone

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot menu. Bit for podcasts I used to have a little timer ...

Casual Listener

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot ...

Letigra

Regular

29761 Views

46 replies

13 likes

  • 29761 Views
  • 46 replies
  • 13 likes

Car Play Not Recognizing Liked Songs

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't have the song saved - but it is already saved if Sir...

Newbie

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't h...

634 Views

0 replies

0 likes

  • 634 Views
  • 0 replies
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Ich habe 3 mal 3 € überwiesen um die spotify abo zu kaufen es hat nicht fun

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Visitor

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Maxim

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are gone

Device(iPhone 11Operating System(iOS 18My Question or IssueI’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with the names and I know that’s not true.

Casual Listener

Device (iPhone 11 Operating System (iOS 18 My Question or Issue I’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with th...

Maria

Moderator

1755 Views

3 replies

0 likes

  • 1755 Views
  • 3 replies
  • 0 likes

App crashing on ios after a minute of playback

PlanPremiumCountryIndiaDevice(iPhone 14 plus.)Operating System(iOS 18.1.) My Question or IssueApp keeps crashing and the music stops and resets after a minute of playback

Visitor

Plan Premium Country India Device (iPhone 14 plus.) Operating System (iOS 18.1.)   My Question or Issue App keeps crashing and the music stops and resets after a minute of playback

amalsomaraj

Visitor

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Superuser Contribution Possible full screen bug

Premium account with iOS iPhone 15.Version 8.9.84.543 Watching a podcast with video, my device orientation is locked.Clicking on full screen icon doesn’t do anything but when you click in the down arrow to minimise, it goes into full screen mode. Hap...

Newbie

Premium account with iOS iPhone 15. Version 8.9.84.543   Watching a podcast with video, my device orientation is locked. Clicking on full screen icon doesn’t do anything but when you click...

Ivelina

Moderator

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution No audio after WhatsApp phonecall using Apple CarPlay

PlanPremium FamilyCountryID Device(iPhone 7 Plus)Operating System(iOS 15.4.1)App Version(8.7.18) My Question or IssueWhenever I am using Apple CarPlay while driving and listening to Spotify (music, podcasts or whatever), and there's a WhatsApp phone ...

Casual Listener

Plan Premium Family Country ID   Device (iPhone 7 Plus) Operating System (iOS 15.4.1) App Version (8.7.18)   My Question or Issue Whenever I am using Apple CarPlay while drivin...

nmsilva96

Visitor

8813 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Settings has disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 10My Question or IssueThe settings menu (cog) has vanished. I uninstalled...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 10 M...

The_Code

Casual Listener

58241 Views

22 replies

0 likes

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  • 22 replies
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Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

Casual Listener

Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...

anthonyr1965

Casual Listener

67869 Views

66 replies

3 likes

  • 67869 Views
  • 66 replies
  • 3 likes

Solved!!Superuser Contribution Play Queue list won’t allow editing of play order

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueSome time after update to version 8.8.62 I lost the ability to change the play order of my queue. Songs are now locked into the order they were queued in. UI of the q...

Casual Listener

  Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8    My Question or Issue Some time after update to version 8.8.62 I lost the ability to change the pl...

Q1372

Newbie

8136 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes

Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

Casual Listener

Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...

MihailY

Moderator

1687 Views

7 replies

3 likes

  • 1687 Views
  • 7 replies
  • 3 likes

How can I report a podcast on mobile?

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

Visitor

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

MateusM

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution on iPhone 14 Spotify playback music pauses after 30secs and disappears from device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Won't let me synch specific playlists on iPhone

Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I click on my specific playlist it just continues to synch everything - whic...

Regular

Hello,   Long time fan, first time complainer.   Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I c...

Christine12341

Casual Listener

1252 Views

4 replies

1 likes

  • 1252 Views
  • 4 replies
  • 1 likes

Solved!! iPhone Constantly Pauses Play and is Driving Me Insane!

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...

Casual Listener

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...

Fyoundyrmfmama

Visitor

31187 Views

12 replies

0 likes

  • 31187 Views
  • 12 replies
  • 0 likes