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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35699 Views

40 replies

10 likes

  • 35699 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100933 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1240 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297975 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125357 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Change for family and can't listening without wifi

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us.

Visitor

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us. 

Vasil

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist changes randomised

PlanPremiumCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueWhen moving songs from one playlist to another or taking songs off of playlist, it happens to a random song not the one chosen. Problem seems to stop when playing the song you wa...

Newbie

  Plan Premium Country UK Device iPhone Operating System iOS   My Question or Issue When moving songs from one playlist to another or taking songs off of playlist, it happens to ...

Vasil

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect - need premium subscription?

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select the device in the Spotify App on my iPhone, it says ...

Visitor

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select t...

tom_nichols

Visitor

2806 Views

3 replies

0 likes

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Superuser Contribution sleep timer on iOs for podcasts gone

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot menu. Bit for podcasts I used to have a little timer ...

Casual Listener

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot ...

Letigra

Regular

30442 Views

46 replies

13 likes

  • 30442 Views
  • 46 replies
  • 13 likes

Ich habe 3 mal 3 € überwiesen um die spotify abo zu kaufen es hat nicht fun

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Visitor

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Maxim

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are gone

Device(iPhone 11Operating System(iOS 18My Question or IssueI’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with the names and I know that’s not true.

Casual Listener

Device (iPhone 11 Operating System (iOS 18 My Question or Issue I’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with th...

Maria

Moderator

1787 Views

3 replies

0 likes

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App crashing on ios after a minute of playback

PlanPremiumCountryIndiaDevice(iPhone 14 plus.)Operating System(iOS 18.1.) My Question or IssueApp keeps crashing and the music stops and resets after a minute of playback

Visitor

Plan Premium Country India Device (iPhone 14 plus.) Operating System (iOS 18.1.)   My Question or Issue App keeps crashing and the music stops and resets after a minute of playback

amalsomaraj

Visitor

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Possible full screen bug

Premium account with iOS iPhone 15.Version 8.9.84.543 Watching a podcast with video, my device orientation is locked.Clicking on full screen icon doesn’t do anything but when you click in the down arrow to minimise, it goes into full screen mode. Hap...

Newbie

Premium account with iOS iPhone 15. Version 8.9.84.543   Watching a podcast with video, my device orientation is locked. Clicking on full screen icon doesn’t do anything but when you click...

Ivelina

Moderator

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution Settings has disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 10My Question or IssueThe settings menu (cog) has vanished. I uninstalled...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 10 M...

The_Code

Casual Listener

58489 Views

22 replies

0 likes

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  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

Casual Listener

Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...

anthonyr1965

Casual Listener

68459 Views

66 replies

3 likes

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  • 66 replies
  • 3 likes

Solved!!Superuser Contribution Play Queue list won’t allow editing of play order

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueSome time after update to version 8.8.62 I lost the ability to change the play order of my queue. Songs are now locked into the order they were queued in. UI of the q...

Casual Listener

  Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8    My Question or Issue Some time after update to version 8.8.62 I lost the ability to change the pl...

Q1372

Newbie

8301 Views

19 replies

0 likes

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  • 19 replies
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Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

Casual Listener

Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...

MihailY

Moderator

1754 Views

7 replies

3 likes

  • 1754 Views
  • 7 replies
  • 3 likes

How can I report a podcast on mobile?

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

Visitor

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

MateusM

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution on iPhone 14 Spotify playback music pauses after 30secs and disappears from device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Won't let me synch specific playlists on iPhone

Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I click on my specific playlist it just continues to synch everything - whic...

Regular

Hello,   Long time fan, first time complainer.   Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I c...

Christine12341

Casual Listener

1294 Views

4 replies

1 likes

  • 1294 Views
  • 4 replies
  • 1 likes

Solved!! iPhone Constantly Pauses Play and is Driving Me Insane!

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...

Casual Listener

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...

Fyoundyrmfmama

Visitor

31412 Views

12 replies

0 likes

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  • 12 replies
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Spotify autoplays when I plug in a headphone jack

PlanPremiumCountryUSA DeviceiPhone 14 ProOperating SystemiOS 18.1 My Question or IssueWhen I connect to a headphone jack adapter, Spotify autoplays even if the app is closed. I made sure to close the app because the last time I accidently left the ap...

Newbie

Plan Premium Country USA   Device iPhone 14 Pro Operating System iOS 18.1   My Question or Issue When I connect to a headphone jack adapter, Spotify autoplays even if the app is ...

ribezaz

Spotify Star

598 Views

1 replies

1 likes

  • 598 Views
  • 1 replies
  • 1 likes

Solved!! Won't synch playlists

I recently got a premium account and i kind of have issues. I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the first two songs and then it stops. And for all of my playlists...

Casual Listener

I recently got a premium account and i kind of have issues.   I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the fi...

Christine12341

Casual Listener

1387 Views

4 replies

0 likes

Premium
problem
synch
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