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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36912 Views
  • 15 replies
  • 36 likes
  • 36912 Views
  • 15 replies
  • 36 likes

How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

  • Casual Listener
  • I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.
  • bigd4316
  • Casual Listener
  • 4051 Views
  • 7 replies
  • 19 likes
  • 4051 Views
  • 7 replies
  • 19 likes

Solved!!Superuser Contribution Cant Play Local Files on My Phone

PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13.6 My Question or IssueHey,I can't play my local files on my iPhone. I downloaded some of them like months ago and added some yesterday but can't play any of them.I tried to reinstall Spo...

  • Visitor
  • Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13.6   My Question or Issue Hey, I can't play my local files on my iPhone. I downloaded some of them like months ag...
  • coldbobt
  • Music Fan
  • 167916 Views
  • 45 replies
  • 3 likes
  • Help
    Local files for Spotify Mobile
    Sync issue
    Sync to Phone
  • 167916 Views
  • 45 replies
  • 3 likes

Superuser Contribution my local song files won’t show up

i downloaded some songs and they don’t show up in my library even though the setting is turned on

  • Visitor
  • i downloaded some songs and they don’t show up in my library even though the setting is turned on
  • Yordan
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Solved!! [iOS] Volume Spike When Using Bluetooth Earphones

PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueUsing version 8.5.84, I believe this issue only started with this exact version. It occurs when I'm using my bluetooth earphones (Aukey EP-T10) and I pause using e...

  • Casual Listener
  • Plan Premium Country Singapore Device iPhone 12 Operating System iOS 14.2   My Question or Issue Using version 8.5.84, I believe this issue only started with this exact version. It occ...
  • Not applicable
  • 1302 Views
  • 4 replies
  • 0 likes
  • 1302 Views
  • 4 replies
  • 0 likes

exclude from my music taste button is not showing up?

i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my personal spotify is a must for kids who only calm down ...

  • Visitor
  • i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my pers...
  • Prague
  • Spotify Star
  • 353 Views
  • 1 replies
  • 1 likes
  • 353 Views
  • 1 replies
  • 1 likes

Superuser Contribution My local files on my phone are not downloading/syncing.

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the songs. They are greyed out and it says they need dow...

  • Visitor
  • It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the s...
  • houserockr
  • Newbie
  • 329 Views
  • 2 replies
  • 1 likes
  • 329 Views
  • 2 replies
  • 1 likes

Superuser Contribution "remove from this playlist" not working

When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back

  • Newbie
  • When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back
  • Yordan
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Linking" a new song automatically tries to add it to the same playlist every time

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 17.0.3 My Question or IssueWhenever I add a song to my liked songs it keeps trying to add it to a playlist I recently added songs to. This is annoying because most of the time I don't want a...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 17.0.3   My Question or Issue Whenever I add a song to my liked songs it keeps trying to add it to a playlist...
  • Yordan
  • Moderator
  • 163 Views
  • 1 replies
  • 1 likes
  • 163 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle keeps reshuffling

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueI’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then come back to the app, and play again, the shuffle order has reshuffled itself...

  • Regular
  • Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8   My Question or Issue I’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then c...
  • EsztiNaomi
  • Newbie
  • 4711 Views
  • 22 replies
  • 11 likes
  • 4711 Views
  • 22 replies
  • 11 likes

Superuser Contribution Spotify connect everywhere

How do I add the everywhere option to my device list? I have 2 Alexa devices and I can play them both separately but there isn’t an option to play everywhere on my device list.

  • Visitor
  • How do I add the everywhere option to my device list? I have 2 Alexa devices and I can play them both separately but there isn’t an option to play everywhere on my device list.  
  • Eganma420
  • Visitor
  • 9327 Views
  • 2 replies
  • 0 likes
  • 9327 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to rid a specific ad

PlanFreeCountryUSADeviceiPad Air 2015, will soon be replaced with a newer oneOperating SystemiPadOS My Question or Issue There is this one ad that annoys me every ad break when I’m listening to music. Usually, I am fine with ads, but this ad plays so...

  • Regular
  • Plan Free Country USA Device iPad Air 2015, will soon be replaced with a newer one Operating System iPadOS   My Question or Issue   There is this one ad that annoys me every ad b...
  • xcmaddog
  • Newbie
  • 3387 Views
  • 8 replies
  • 6 likes
  • 3387 Views
  • 8 replies
  • 6 likes

Superuser Contribution Stream not starting on Amazon Echo Studio anymore

PlanPremiumCountryGermanyDeviceAmazon Echo Studio / iPhone 13 My Question or IssueSince a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and on other Echo devices in the same household everything works fine but on ...

  • Regular
  • Plan Premium Country Germany Device Amazon Echo Studio / iPhone 13   My Question or Issue Since a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and o...
  • AlejaR
  • Moderator
  • 386 Views
  • 1 replies
  • 1 likes
  • 386 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New Notification Center disappeared

PlanPremium DuoCountryUSADeviceiPhone 12 Pro Operating SystemiOS 16 My Question or IssueHi. A month or so back, Spotify updated to give me the new Notification Center which shows follower activity. I really liked this feature, but today when I opened...

  • Newbie
  •   Plan Premium Duo Country USA Device iPhone 12 Pro  Operating System iOS 16   My Question or Issue Hi. A month or so back, Spotify updated to give me the new Notification C...
  • Chaseypoo
  • Visitor
  • 1421 Views
  • 4 replies
  • 4 likes
  • 1421 Views
  • 4 replies
  • 4 likes

Superuser Contribution "Add to playlist" not instantly showing up in menu

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 17 My Question or IssueWhen I click on the three dots next to a song to add it to a playlist, the "add to playlist option usually doesn't instantly show up. If I wait a minute or scroll down...

  • Newbie
  • Plan Premium Country Germany Device iPhone SE Operating System iOS 17   My Question or Issue When I click on the three dots next to a song to add it to a playlist, the "add to playlist...
  • Kiril
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user cannot see premium content

PlanPremiumCountryUK currently in TurkeyDeviceiPhone 12Operating SystemIos 17 My Question or IssueI am a member of a premium family plan but cannot see content included in premium. I’ve updated the app.

  • Visitor
  • Plan Premium Country UK currently in Turkey Device iPhone 12 Operating System Ios 17   My Question or Issue I am a member of a premium family plan but cannot see content included in pr...
  • Lyubka
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to clear an entire queue?

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueHow do I delete an entire queue? I can only remove individual songs and I have a queue of more than 50... It's incredibly annoying and painful.I tried the hack of removing ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 10   My Question or Issue How do I delete an entire queue? I can only remove individual songs and I have a queue of more t...
  • EdCottingham
  • Casual Listener
  • 108121 Views
  • 43 replies
  • 42 likes
  • 108121 Views
  • 43 replies
  • 42 likes

Solved!!Superuser Contribution My created playlists are not visible

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlists over years. Would you mind to help me out and che...

  • Casual Listener
  • Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlist...
  • JeFo1981
  • Casual Listener
  • 6502 Views
  • 23 replies
  • 1 likes
  • 6502 Views
  • 23 replies
  • 1 likes

How to: "Mark the playlist containing this song for Offline Sync on your computer or on this iPhone"

PlanPremiumCountryUnited StatesDevicesiPhone 6s PlusMac ProOperating SystemsiOS 12.1.4Mac OS 10.14.2My Question or IssueHi! This is my first post here, and I am having the same issue as another user who posted something similar from a couple of years...

  • Newbie
  • Plan Premium Country United States Devices iPhone 6s Plus Mac Pro Operating Systems iOS 12.1.4 Mac OS 10.14.2 My Question or Issue Hi! This is my first post here, and I am having the same ...
  • elcalebo
  • Casual Listener
  • 6367 Views
  • 2 replies
  • 1 likes
  • 6367 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

  • Visitor
  • I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...
  • Joan
  • Moderator
  • 430 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 430 Views
  • 1 replies
  • 1 likes