Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33289 Views
  • 13 replies
  • 36 likes
  • 33289 Views
  • 13 replies
  • 36 likes

Superuser Contribution Local Files on iPhone do not display album cover

PlanPremiumCountryUnited StatesDeviceiPhone 14 Pro MaxOperating SystemiOS 16.6.1 I'm adding onto the list of ongoing issues with displaying album covers on local files for which I spent a few hours debugging to no avail. Problem: Album cover does not...

  • Newbie
  • Plan Premium Country United States Device iPhone 14 Pro Max Operating System iOS 16.6.1   I'm adding onto the list of ongoing issues with displaying album covers on local files for whic...
  • Dian
  • Spotify Legend
  • 634 Views
  • 1 replies
  • 1 likes
  • 634 Views
  • 1 replies
  • 1 likes

Spotify Connect for old iPod Touch Gen 4 (Model: A1367)

Is there any way I can run Spotify on my old iPod and control it via Spotify that is running on my Android phone? I am a Premium member.

  • Casual Listener
  • Is there any way I can run Spotify on my old iPod and control it via Spotify that is running on my Android phone? I am a Premium member.
  • Billy-J
  • Spotify Star
  • 956 Views
  • 3 replies
  • 0 likes
  • 956 Views
  • 3 replies
  • 0 likes

Solved!! Shuffle toggle is not going back after i switch to smart recommended shuffle mode

Usually I use shuffle mode, but when i try to disable it, it goes first to smart shuffle (which is ok) then doesn’t move to stop shuffle mode. I have to restart the app to switch off the smart shuffle mode. Help pls.PlanPremiumCountryAzerbaijan Devic...

  • Casual Listener
  • Usually I use shuffle mode, but when i try to disable it, it goes first to smart shuffle (which is ok) then doesn’t move to stop shuffle mode. I have to restart the app to switch off the smart shuffl...
  • Billy-J
  • Spotify Star
  • 417 Views
  • 3 replies
  • 0 likes
  • 417 Views
  • 3 replies
  • 0 likes

Superuser Contribution Group Session option disappears when connecting to CarPlay

PlanPremiumCountryCanadaDeviceIphone 12Operating SystemiOS 16.6 My Question or IssueHi, my friends and I used to connect to a Group Session all the time when we were connected to CarPlay. Lately for some reason the option to connect to a group sessio...

  • Newbie
  • Plan Premium Country Canada Device Iphone 12 Operating System iOS 16.6   My Question or Issue Hi, my friends and I used to connect to a Group Session all the time when we were connecte...
  • Vasil
  • Moderator
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Error when I want to share lyrics

When I want to share lyrics, they are separated and the complete lyrics cannot be seen, and it is aesthetically ugly.My Spotify is up to date. PlanPremiumCountryArgentinaDeviceSamsung A31Operating SystemAndroid My Question or IssueGap in lyrics.

  • Newbie
  • When I want to share lyrics, they are separated and the complete lyrics cannot be seen, and it is aesthetically ugly. My Spotify is up to date.   Plan Premium Country Argentina Device Sa...
  • Billy-J
  • Spotify Star
  • 385 Views
  • 1 replies
  • 0 likes
  • Other
  • 385 Views
  • 1 replies
  • 0 likes

previous play button not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution long song title

Regarding the display of album song titles. In the app, long song titles are cut off and only a portion is displayed. Is there a way to display it completely?PlanPremiumCountryjap Deviceiphone7 ios15.7.8app8.8.**bleep**.646  

C268128C-E9E8-4A0F-B511-929F858AC979.jpeg
  • Regular
  • Regarding the display of album song titles. In the app, long song titles are cut off and only a portion is displayed. Is there a way to display it completely? Plan Premium Country jap   De...
  • i2da
  • Regular
  • 563 Views
  • 5 replies
  • 0 likes
  • 563 Views
  • 5 replies
  • 0 likes

the back button and the rewind features now are disabled

PlanFreeCountryThe region is set to India DeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueI've been a free plan spotify user for a while now (about a year and 3 months). I enjoyed it, as it satisfied all my needs. However, a couple days a...

  • Casual Listener
  • Plan Free Country The region is set to India   Device iPhone 11 Operating System iOS 16.6   My Question or Issue I've been a free plan spotify user for a while now (about a year ...
  • significantnose
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently added not showing

PlanPremiumCountryScotland Operating System 16.6.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiMy recently added disappeared a couple of days ago, I was told it was now fixed but it's gone AGAIN. Is anyone else having this issue? Ori...

  • Newbie
  • Plan Premium Country Scotland   Operating System 16.6.1 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi My recently added disappeared a couple of days ...
  • Dian
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search bar not showing music, only podcasts

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13 My Question or IssueOn the iOS app, whenever I use the search bar only podcast results show up. For example, I typed in "anti" to look up Anti-Flag and only podcasts with "anti" in them popped...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 13   My Question or Issue On the iOS app, whenever I use the search bar only podcast results show up. For example, I typed...
  • Justin277
  • Casual Listener
  • 5684 Views
  • 22 replies
  • 14 likes
  • 5684 Views
  • 22 replies
  • 14 likes

Solved!!Superuser Contribution Downloaded songs won’t play when offline

PlanPremiumCountryGermany DeviceiPhone 6S PlusOperating SystemiOS 13.3 A lot of my downloaded songs won’t play when on offline mode or not connected to internet. The point of my subscription was to be able to listen to my songs offline. Any help is a...

  • Casual Listener
  • Plan Premium Country Germany  Device iPhone 6S Plus Operating System iOS 13.3   A lot of my downloaded songs won’t play when on offline mode or not connected to internet. The point...
  • Alex
  • Spotify Legend
  • 15907 Views
  • 10 replies
  • 1 likes
  • 15907 Views
  • 10 replies
  • 1 likes

Superuser Contribution Unable to scroll through the song

I am unable to scroll through the song, I have tried to uninstall and reinstall the App what is the problem still persist. But on my iPad I am able to scroll through the song. It is connected to the same account as my phone.PlanFreeCountryIndiaDevice...

  • Visitor
  • I am unable to scroll through the song, I have tried to uninstall and reinstall the App what is the problem still persist. But on my iPad I am able to scroll through the song. It is connected to the ...
  • user-removed
  • Not applicable
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Why do I get a mental health notice just by typing the single letter "s"?

Screenshot: https://www.dropbox.com/scl/fi/f6vmiiwkzjzlxjkbc8atn/2023-09-12-18.42.37.jpg?rlkey=e6mxnbptfu0pnrey7tgpjb1ma&dl=0I mean, it's good that the message exists and all, but my point is the search term above – the single lowercase letter "s". H...

  • Newbie
  • Screenshot: https://www.dropbox.com/scl/fi/f6vmiiwkzjzlxjkbc8atn/2023-09-12-18.42.37.jpg?rlkey=e6mxnbptfu0pnrey7tgpjb1ma&dl=0 I mean, it's good that the message exists and all, but my point is...
  • Billy-J
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Toggle switch to default to last shuffle mode

I’m tired of coming back to Spotify to find the enhanced shuffle is always back on. It’s really not super serious, but I think it would be nice if it could just default to what you set it at last. Perhaps there could be a toggle switch in the playbac...

  • Newbie
  • I’m tired of coming back to Spotify to find the enhanced shuffle is always back on. It’s really not super serious, but I think it would be nice if it could just default to what you set it at last. Pe...
  • Eni
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Album art is not showing

PlanPremiumCountryNetherlandsDeviceiPhone 12 ProOperating SystemiOS 16.6..1 My Question or IssueSince a few I can’t see album art for any of the songs I play or search. I tried to delete the app completely and reinstall, restarted the phone but nothi...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 12 Pro Operating System iOS 16.6..1   My Question or Issue Since a few I can’t see album art for any of the songs I play or search. I tri...
  • mauve_minnow
  • Roadie
  • 303 Views
  • 2 replies
  • 1 likes
  • 303 Views
  • 2 replies
  • 1 likes

Superuser Contribution Siri plays radio based on song requested, never the actual song

PlanFree/PremiumCountry DeviceiPhone 12proOperating SystemIOS 16.6 seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it go it plays “let it go radio” instead. I’ve tried a number of songs, I’ve tried...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 12pro Operating System IOS 16.6   seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it ...
  • Vasil
  • Moderator
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Search doesn't work on carplay

PlanFamily PremiumCountrySpainDeviceiPhone 12 pro Operating SystemiOS 16.6 My Question or Issuein CarPlay It display" something was wrong" all the time when you press search on carplay. It works if you select the music direct on the phone

  • Casual Listener
  •   Plan Family Premium Country Spain Device iPhone 12 pro  Operating System iOS 16.6   My Question or Issue in CarPlay It display" something was wrong" all the time when you ...
  • Kikoplato
  • Casual Listener
  • 1933 Views
  • 2 replies
  • 0 likes
  • 1933 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All it plays is my 'Queue.'

PlanPremiumCountryUSA Device(iPhone Operating System(iOS 10) With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, it plays the first song before jumping back to the 'Queue.' What is this 'Queue' and How do...

  • Regular
  •   Plan Premium Country USA   Device (iPhone 😎 Operating System (iOS 10)   With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, ...
  • jero1974
  • Casual Listener
  • 73180 Views
  • 15 replies
  • 5 likes
  • 73180 Views
  • 15 replies
  • 5 likes

Solved!!Superuser Contribution Can’t remove liked songs from my own playlist and can’t edit my own playlist

When I make my own playlist I can’t edit it, nor can I remove liked songs from it. On my iPad I can manually move songs around, but not on my iPhone. PlanFreeCountryUSDeviceiPhone 11 + IPad Pro 2017Operating SystemiOS 13.3 My Question or IssueCan’t r...

  • Visitor
  • When I make my own playlist I can’t edit it, nor can I remove liked songs from it. On my iPad I can manually move songs around, but not on my iPhone.  Plan Free Country US Device iPhone 11...
  • MihailY
  • Moderator
  • 651 Views
  • 3 replies
  • 0 likes
  • 651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to share to Facebook - "this content is not available right now"

Good morning everyone! I'm having a bit of an issue sharing Spotify content to Facebook. When I try to share a song using the Facebook Feed option in the Spotify app or by copying the link & pasting into a Facebook status, the song doesn't show up pr...

  • Casual Listener
  • Good morning everyone! I'm having a bit of an issue sharing Spotify content to Facebook. When I try to share a song using the Facebook Feed option in the Spotify app or by copying the link & past...
  • mdalrym2
  • Casual Listener
  • 953 Views
  • 15 replies
  • 1 likes
  • 953 Views
  • 15 replies
  • 1 likes