Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35704 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
100947 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429586 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
297987 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I set notifications for new podcast episodes, but I never get any notifications
I set notifications for new podcast episodes, but I never get any notifications
Visitor
1083 Views
2 replies
0 likes
PlanPremium CountryMexico DeviceiPhone 12 ProOperating SystemiOS 17 My Question or IssuePlayback constantly gets reset, losing all queued and playing next songs. It is really annoying because you can't recover any long queue you created. These are so...
Plan Premium Country Mexico Device iPhone 12 Pro Operating System iOS 17 My Question or Issue Playback constantly gets reset, losing all queued and playing next songs...
Newbie
1825 Views
4 replies
0 likes
I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button. What I typically do is play the music through my phone...
I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button.&nbs...
Moderator
16089 Views
20 replies
4 likes
Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann sucht es Ewigkeiten und findet nicht ein einziges Li...
Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann s...
Casual Listener
3928 Views
2 replies
0 likes
I've done every step but no matter what I do I can't get the local files folder to appear in my library.
I've done every step but no matter what I do I can't get the local files folder to appear in my library.
Newbie
8817 Views
12 replies
2 likes
PlanPremiumCountryUK DeviceiPhone 13 Operating SystemiOS 17.1.1 My Question or IssueMy Spotify app constantly closes as soon as I go to another app, or lock my phone screen. When I’m on the app, it’s constantly freezing so I have to restart, and ofte...
Plan Premium Country UK Device iPhone 13 Operating System iOS 17.1.1 My Question or Issue My Spotify app constantly closes as soon as I go to another app, or lock my ph...
Regular
5009 Views
8 replies
0 likes
I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them. And by do everything but delete I mean it lets me:Add/remove songsDownload the playlistEdits playlistAdd/remove from profile...
I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them. And by do everything but delete I mean it lets me: Add/remove so...
Newbie
22959 Views
3 replies
0 likes
I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account, can my new account still listen to the playlists ...
I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account...
Spotify Star
944 Views
1 replies
0 likes
PlanPremiumDeviceiPhone 14My Question or IssueI just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fine with local files and has cover art on it. When it was working on my...
Plan Premium Device iPhone 14 My Question or Issue I just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fin...
Casual Listener
8415 Views
21 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceiPhone 13 and 2023 m2 macbook proOperating Systemios 18 and macos 15.1 My Question or IssueI transferred the local files from my iPhone to my Mac by copying the downloaded songs from my iPhone’s Spotify...
Plan Premium Country United States of America Device iPhone 13 and 2023 m2 macbook pro Operating System ios 18 and macos 15.1 My Question or Issue I transferred the local files from ...
Moderator
1258 Views
3 replies
0 likes
Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location.Lately, I've noticed that the podcast progress frequently resets...
Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location. Lately, I'v...
Regular
2311 Views
2 replies
1 likes
I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the phone. So i have to reach the pc to select the song f...
I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the ph...
Casual Listener
456 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.6 My Question or IssueSpotify keeps pausing songs when they're playing - which is really annoying. I've logged in and out of the app, I've deinstalled and reinstalled the app from the app store...
Plan Premium Country UK Device iPhone 8 Operating System iOS 13.6 My Question or Issue Spotify keeps pausing songs when they're playing - which is really annoying. I've logge...
Moderator
1021 Views
4 replies
2 likes
I am not able to listen music in Spotify automatically it shut down while playing musicPlanPremiumCountryIndiaDevice(iPhone 15)Operating System(iOS 18.1) Issue kindly solve this problem why i pay them because of i am facing issue Resolve it ASAP.
I am not able to listen music in Spotify automatically it shut down while playing music Plan Premium Country India Device (iPhone 15) Operating System (iOS 18.1) Issue kindl...
Spotify Star
335 Views
1 replies
0 likes
Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11 months?
Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11...
Spotify Star
351 Views
1 replies
0 likes
DeviceiPhone SEOperating SystemiOS 15.8.3 My Question or IssueI am attaching screenshot, controls for selecting another device are not visiblebecause of that two info messages, which I cannot hide nor scroll down. It would be nice to be able to hide ...
Device iPhone SE Operating System iOS 15.8.3 My Question or Issue I am attaching screenshot, controls for selecting another device are not visible because of that two info messages, whi...
Moderator
3121 Views
13 replies
2 likes
PlanPremiumCountryJapanDevice(Apple Watch Series 7)Operating System(Watch OS 10.1) My Question or IssueAfter upgrading to OS version 10.1, the Spotify complication no longer appears.To clarify, two types ("com.spotify.client.watchkitapp" and "Spotify...
Plan Premium Country Japan Device (Apple Watch Series 7) Operating System (Watch OS 10.1) My Question or Issue After upgrading to OS version 10.1, the Spotify complication no longer ...
Newbie
3222 Views
4 replies
6 likes
It used to work, and then some weeks ago, it suddenly stopped working.I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router.From my laptop, I can ping the Apple TV IP, and traceroute says it'...
It used to work, and then some weeks ago, it suddenly stopped working. I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router. From my lapt...
Regular
6840 Views
20 replies
3 likes
I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.
I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.
Moderator
395 Views
1 replies
0 likes
My duo name and inviter name has same visible
My duo name and inviter name has same visible
Moderator
377 Views
1 replies
0 likes
