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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42954 Views

43 replies

10 likes

  • 42954 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108278 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1604 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301571 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127458 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Song art cover bug - Green line in the new iOS 18 control center

PlanPremiumCountryMalaysiaDeviceiPhone 15 ProOperating SystemiOS 18My Question or IssueIn the new iOS 18 control center resizeable widget shows this green line on the art cover. More noticeable with dark coloured art cover. Tested with Apple Music as...

Casual Listener

Plan Premium Country Malaysia Device iPhone 15 Pro Operating System iOS 18 My Question or Issue In the new iOS 18 control center resizeable widget shows this green line on the art cover. Mor...

Dessi

Moderator

1504 Views

3 replies

2 likes

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  • 3 replies
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Superuser Contribution 100% don’t have a way to log out iOs app on ipad

Plan PremiumFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPad Pro 17.6.1Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Premium Free/Premium CountryUSA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPad Pro 17.6.1 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My ...

Ivelina

Moderator

1191 Views

1 replies

1 likes

  • 1191 Views
  • 1 replies
  • 1 likes

Superuser Contribution Share button is gone on now playing screen

PlanPremiumCountryUnited StatesDeviceiPhone 16 Pro MaxOperating SystemiOS 18.1 My Question or IssueFor weeks now, the share button has been gone from my now playing screen. The only way to share songs to friends, to social media, etc, is using the 3 ...

Music Fan

Plan Premium Country United States Device iPhone 16 Pro Max Operating System iOS 18.1   My Question or Issue For weeks now, the share button has been gone from my now playing screen. T...

AlejaR

Moderator

1487 Views

1 replies

0 likes

Help
iOS
iphone
issue
Library
share
Share Button
sharing
UI
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Superuser Contribution Search results are incomplete

PlanPremiumCountryUSADeviceiPhone 13 proOperating SystemiOS 16.6 My Question or IssueIf you search for "The ava song" the results are missing the song called "The Ava Song" by Francis Dunnery. If you search for "The Ava Song Francis," the result show...

Casual Listener

Plan Premium Country USA Device iPhone 13 pro Operating System iOS 16.6   My Question or Issue If you search for "The ava song" the results are missing the song called "The Ava Song" b...

steve1346

Newbie

789 Views

3 replies

0 likes

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Solved!!Superuser Contribution Lyrics not in sync when using Airplay

Hello team, since the global release of lyrics, I am enjoying the feature. My only complaint is that when playing the music using AirPlay, lyrics are not in sync anymore. The lyrics in my iPhone 13 Pro are displayed in advance. Seems like the app doe...

Composer

Hello team, since the global release of lyrics, I am enjoying the feature. My only complaint is that when playing the music using AirPlay, lyrics are not in sync anymore.  The lyrics in my iP...

Ac75004

Visitor

10824 Views

19 replies

1 likes

  • 10824 Views
  • 19 replies
  • 1 likes

Why are all audiobooks locked when I am on a family premium account?

I’m on a family premium account and I am unable to listen to audiobooks as they all seem locked. I should have 15 hours of audiobooks free on this plan. Why does it say I need to pay extra to listen?

Visitor

I’m on a family premium account and I am unable to listen to audiobooks as they all seem locked. I should have 15 hours of audiobooks free on this plan. Why does it say I need to pay extra to listen?

schmidt107

Newbie

2759 Views

3 replies

0 likes

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Superuser Contribution Beats Flex

Plan/PremiumCountryUK DeviceIPHONE16proOperating SystemiOS 18.1 My Question or IssueI have several pairs of Beats Flex and I connected one of them to my iPhone and I find that Spotify app on iOS will play the music but there be no sound. I’ve reset t...

Casual Listener

Plan /Premium Country UK   Device IPHONE16pro Operating System iOS 18.1   My Question or Issue I have several pairs of Beats Flex and I connected one of them to my iPhone and I f...

Eni

Moderator

826 Views

1 replies

0 likes

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Superuser Contribution App keeps returning to top of playlist

PlanPremiumCountryPhilippinesDeviceiPad 6Operating SystemiOS 13 My Question or IssueI play a song on my playlist that contains several hundred songs. I switch to a different app with the song still playing. I switch back to spotify to choose a new so...

Newbie

Plan Premium Country Philippines Device iPad 6 Operating System iOS 13   My Question or Issue I play a song on my playlist that contains several hundred songs. I switch to a different ...

MihailY

Moderator

2662 Views

5 replies

1 likes

  • 2662 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify app disconnecting my devices

PlanPremiumCountryUnited StatesDeviceIphone 11 Pro MaxOperating SystemiOS 18.1 My Question or IssueEvery time I connect with both AirPods pros gen 2( left and right earbud ) or my AirPods maxes, Spotify plays for one second and disconnects my devices...

Newbie

  Plan Premium Country United States Device Iphone 11 Pro Max Operating System iOS 18.1   My Question or Issue Every time I connect with both AirPods pros gen 2( left and right e...

Ivelina

Moderator

2104 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to add a canvas to a local file

PlanPremiumCountryU.S.A.Device(iPhone 7)Operating System(iOS 12.2) My Question or IssueI saw that Spotify has a new feature on some songs called a Canvas that lets songs have little animations on them instead of cover art. I was wondering: does anyon...

Music Fan

Plan Premium Country U.S.A. Device (iPhone 7) Operating System (iOS 12.2)   My Question or Issue I saw that Spotify has a new feature on some songs called a Canvas that lets songs have...

wcastillo_1

Visitor

4907 Views

2 replies

0 likes

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Superuser Contribution I can’t turn shuffle off, Premium subscriber

When I click on the shuffle icon it just goes between smart Shuffle and regular shuffle and never turns off. It also seems to add smart shuffle recommendations whether or not Smart Shuffle is selected. Plan/PremiumCountryUSiPhone 14 Pro Operating Sys...

Visitor

When I click on the shuffle icon it just goes between smart Shuffle and regular shuffle and never turns off.  It also seems to add smart shuffle recommendations whether or not Smart Shuffle is s...

Eni

Moderator

516 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local Files not playing on Iphone

I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried everything but nothing seems to fix this. Help!

Newbie

  I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried e...

xrazzthekidd

Newbie

27803 Views

26 replies

2 likes

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  • 26 replies
  • 2 likes

Superuser Contribution On my iPhone, there is no audio on any song or podcast selection.

It shows that the song is playing, but there is no volume. Phone volume is fully up. Bluetooth is connected. Other Bluetooth apps (XM) operate fine. The problem is only resolved if I turn off the phone and restart it.

Visitor

It shows that the song is playing, but there is no volume. Phone volume is fully up. Bluetooth is connected. Other Bluetooth apps (XM) operate fine. The problem is only resolved if I turn off the pho...

Not applicable

2181 Views

2 replies

0 likes

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Superuser Contribution Guest mode

I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking through all your playlists and songs. A guest mode ...

Newbie

I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking ...

eVad-e

Newbie

27473 Views

2 replies

11 likes

  • 27473 Views
  • 2 replies
  • 11 likes

Superuser Contribution Change for family and can't listening without wifi

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us.

Visitor

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us. 

Vasil

Moderator

476 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Playlist changes randomised

PlanPremiumCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueWhen moving songs from one playlist to another or taking songs off of playlist, it happens to a random song not the one chosen. Problem seems to stop when playing the song you wa...

Newbie

  Plan Premium Country UK Device iPhone Operating System iOS   My Question or Issue When moving songs from one playlist to another or taking songs off of playlist, it happens to ...

Vasil

Moderator

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect - need premium subscription?

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select the device in the Spotify App on my iPhone, it says ...

Visitor

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select t...

tom_nichols

Visitor

2866 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution sleep timer on iOs for podcasts gone

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot menu. Bit for podcasts I used to have a little timer ...

Casual Listener

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot ...

Letigra

Regular

31112 Views

46 replies

13 likes

  • 31112 Views
  • 46 replies
  • 13 likes

Ich habe 3 mal 3 € überwiesen um die spotify abo zu kaufen es hat nicht fun

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Visitor

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Maxim

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes