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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47773 Views
  • 15 replies
  • 36 likes
  • 47773 Views
  • 15 replies
  • 36 likes

Not able to fast forward through podcast ads when connected to CarPlay

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 17 My Question or IssueMy wife is not able to fast forward through podcast ads through the car's controls when connected to CarPlay. The fast forward and rewind buttons on the car work...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 17   My Question or Issue My wife is not able to fast forward through podcast ads through the car's controls wh...
  • t08374
  • Newbie
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple watch complication

PlanPremiumCountryUSADeviceiPhone 14 pro max, Apple watch series 8Operating SystemiOS 16.6.1, watchOS 9.6.3 My Question or IssueI added the Spotify complication to my watch face and it just shows a white screen, I’ve uninstalled and reinstalled on my...

  • Newbie
  • Plan Premium Country USA Device iPhone 14 pro max, Apple watch series 8 Operating System iOS 16.6.1, watchOS 9.6.3   My Question or Issue I added the Spotify complication to my watch f...
  • Vasil
  • Moderator
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution No video on Podcast

PlanFree/PremiumCountryUSA DeviceiPhone 15pro Operating SystemLatest, always update same day as release. My Question or Issue My podcasts don't show video in the app anymore.

  • Casual Listener
  • Plan Free/Premium Country USA   Device iPhone 15pro   Operating System Latest, always update same day as release.   My Question or Issue   My podcasts don't show vide...
  • Lyubka
  • Moderator
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not playing music tracks

PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 17.2 My Question or IssueAnnoyingly Spotify is not playing any music. I can play podcasts but not music tracks. When I click on a track it does nothing, clicking on a track in a playlist sees the...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 11 Operating System iOS 17.2   My Question or Issue Annoyingly Spotify is not playing any music. I can play podcasts but not music tracks. When I ...
  • Margo6617
  • Casual Listener
  • 857 Views
  • 13 replies
  • 3 likes
  • 857 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution "Liked Songs" playlist wont stop Enhancing itself after I turn off Enhance

Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the second I close out of that playlist and then go back to ...

  • Regular
  • Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the s...
  • stuartmdmusic
  • Newbie
  • 4466 Views
  • 10 replies
  • 1 likes
  • 4466 Views
  • 10 replies
  • 1 likes

Superuser Contribution I’m stuck on the downgrade screen on iPhone Spotify app

Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing you to listen to music.

  • Visitor
  • Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing ...
  • Novy
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Explore your genres tab” missing

I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't find it. Many other people have it, but not me. Cou...

  • Regular
  • I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't ...
  • Sebaaa
  • Newbie
  • 2429 Views
  • 5 replies
  • 0 likes
  • 2429 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Broken interface on liked songs.

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queue songs and shows a wrong number of saved songs: So...

B1C0CD5B-373E-4A4D-9959-3817F74990E9_1_102_o.jpeg A77B03B6-150C-47AF-8291-2C1238C8F62C_1_102_o.jpeg
  • Regular
  • I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queu...
  • AlejaR
  • Moderator
  • 925 Views
  • 5 replies
  • 0 likes
  • 925 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist for pets not working

I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”

  • Casual Listener
  • I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”
  • AlejaR
  • Moderator
  • 5617 Views
  • 23 replies
  • 0 likes
  • 5617 Views
  • 23 replies
  • 0 likes

Superuser Contribution Playback screen now scrolls for no reason which breaks scrub bar

The playback screen in the iOS app now vertically scrolls to show some useless artist information. This is an utterly incomprehensible UI decision. More than half the time I try to scrub through a song left-right the UI interprets it as a vertical sc...

  • Casual Listener
  • The playback screen in the iOS app now vertically scrolls to show some useless artist information. This is an utterly incomprehensible UI decision. More than half the time I try to scrub through a so...
  • Maria
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • PoorUI
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jam ends itself when starting a song

PlanWe both have premium.CountryUSADeviceiPhone 10ROperating SystemiOS 16.6 My Question or IssueI will start a jam, send the link, friend clicks the link and joins, I push play on a song and the jam ends. It does the same if they initiated the jam an...

  • Newbie
  • Plan We both have premium. Country USA Device iPhone 10R Operating System iOS 16.6   My Question or Issue I will start a jam, send the link, friend clicks the link and joins, I push pl...
  • ouwom
  • Newbie
  • 690 Views
  • 2 replies
  • 0 likes
  • 690 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast app bug

PlanPremiumCountryUSADeviceiphone seOperating SystemiOS 15 My Question or Issue Recently when I've selected a podcast episode from a certain show, the app has begun playing the most recently added episode instead of the episode I selected. Also, when...

  • Casual Listener
  •   Plan Premium Country USA Device iphone se Operating System iOS 15   My Question or Issue   Recently when I've selected a podcast episode from a certain show, the app has ...
  • AlejaR
  • Moderator
  • 1417 Views
  • 7 replies
  • 0 likes
  • 1417 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist backwards feature

Hi! Spotify needs a feature where you can play playlists backwards. Most of the time when I add new songs to playlists I want to hear the most recent ones, but the best way to do that is to queue them or play playlists from a certain point onwards - ...

  • Newbie
  • Hi! Spotify needs a feature where you can play playlists backwards. Most of the time when I add new songs to playlists I want to hear the most recent ones, but the best way to do that is to queue the...
  • LovelyBun
  • Visitor
  • 801 Views
  • 2 replies
  • 0 likes
  • 801 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot download tracks on Spotify after upload to iOS17.2

PlanFree/PremiumCountry DeviceiPhone 13ProOperating SystemiOS 17.2 My Question or Issueafter updating to the new operating system the download option on Spotify is no longer available. Is there a fix?

  • Visitor
  • Plan Free/Premium Country   Device iPhone 13Pro Operating System iOS 17.2   My Question or Issue after updating to the new operating system the download option on Spotify is no lo...
  • Lyubka
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t rate podcast 5 stars

From a podcast on the iOS app, if I click “Rate show”, it won’t let me submit a 5 star rating. If I reduce the stars to 1-4, a submit button appears, but when I click the 5th star, the submit button disappears.

  • Casual Listener
  • From a podcast on the iOS app, if I click “Rate show”, it won’t let me submit a 5 star rating. If I reduce the stars to 1-4, a submit button appears, but when I click the 5th star, the submit button ...
  • Ivelina
  • Moderator
  • 4365 Views
  • 16 replies
  • 0 likes
  • 4365 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Troubleshoot with Apple watch, downloading loading forever

PlanPremiumCountry Germany Device(iPhone 8, apple watch 6Operating System(iOS 14) My Question or IssueHi all, I have paired my apple watch to my phone and try to download Spotify play list and the only thing that I see in Downloads is loading. Can yo...

  • Casual Listener
  •   Plan Premium Country  Germany   Device (iPhone 8, apple watch 6 Operating System (iOS 14)   My Question or Issue Hi all, I have paired my apple watch to my phone and...
  • jbtchr
  • Newbie
  • 24271 Views
  • 23 replies
  • 3 likes
  • 24271 Views
  • 23 replies
  • 3 likes

Solved!! Did Spotify remove local sync with devices?

So, one feature I love(d?) about spotify was that whenever I did find a whole in their library - which is often the case with local bands and game soundtracks - I could just buy the album somewhere and have Spotify sync it to my iOS devices. With the...

  • Regular
  • So, one feature I love(d?) about spotify was that whenever I did find a whole in their library - which is often the case with local bands and game soundtracks - I could just buy the album somewhere a...
  • Silphradio
  • Music Fan
  • 1265 Views
  • 6 replies
  • 0 likes
  • 1265 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to delete songs from Apple Watch (watchOS 10.2)

PlanPremiumCountryUSA Device(iPhone 13 Pro Max, Apple Watch Series 6) Operating System(iOS 17.2, watchOS 10.2.) My Question or Issue I have downloaded some Spotify tracks to my Apple Watch for offline listening. This works great. Now, I need to delet...

  • Casual Listener
  • Plan Premium Country USA   Device (iPhone 13 Pro Max, Apple Watch Series 6)     Operating System (iOS 17.2, watchOS 10.2.)   My Question or Issue   I have downl...
  • Maria
  • Moderator
  • 1145 Views
  • 1 replies
  • 0 likes
  • 1145 Views
  • 1 replies
  • 0 likes