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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241293 Views

27 replies

5 likes

  • 241293 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123859 Views

119 replies

13 likes

Other
  • 123859 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2923 Views

0 replies

0 likes

iOS
  • 2923 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307363 Views

62 replies

16 likes

  • 307363 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131807 Views

19 replies

38 likes

  • 131807 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Adding song to queue then playing a song skips to the song in the queue

Steps to repeat:Add a song to queue,Play a different song.Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played.IOS 18.2 beta(22c5142a) Iphone 15 pro

Casual Listener

Steps to repeat: Add a song to queue, Play a different song. Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played. IOS 18.2 beta(...

RyanHF

Casual Listener

2096 Views

3 replies

1 likes

bug
iOS
  • 2096 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Apple Watch app is unresponsive for at least 5 seconds every time I wake up the screen

PlanPremiumCountryItalyDeviceApple Watch Series 7, iPhone XsOperating SystemWatch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issue, which is that it freezes for 5 seconds or more every time I wake up the screen w...

Music Fan

Plan Premium Country Italy Device Apple Watch Series 7, iPhone Xs Operating System Watch OS 10.2, iOS 17.2   My Question or Issue   Hi, the Apple Watch app has as a very bad issu...

OscarDC

Moderator

2614 Views

9 replies

2 likes

Apple Watch
freeze
Lag
  • 2614 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Can't remove songs from queue

PlanPremium DeviceiPhone 12 ProOperating System iOS 18.0.1My Question or IssueDue to the new Spotify update I don't have the little circle to remove songs from queue and I can't find anything to solve the problem

Casual Listener

  Plan Premium  Device iPhone 12 Pro Operating System iOS 18.0.1 My Question or Issue Due to the new Spotify update I don't have the little circle to remove songs from queue and I ca...

the-messenger

Music Fan

1391 Views

4 replies

0 likes

  • 1391 Views
  • 4 replies
  • 0 likes

Three dots

PlanPremiumCountryUK DeviceiPhone 7 Plus Operatingios 13 My Question or IssueI'm so frustrated with using Spotify. So frustrated that I've switched between Spotify and apply music several times this year. Apple Music I find just works well, no issues...

Regular

  Plan Premium Country UK   Device iPhone 7 Plus  Operating ios 13   My Question or Issue I'm  so frustrated with using Spotify. So frustrated that I've swi...

bj7184

Newbie

14233 Views

5 replies

0 likes

  • 14233 Views
  • 5 replies
  • 0 likes

Solved!! Synchronization issues

I cannot understand why my recents will not synchronize. Please help

Regular

I cannot understand why my recents will not synchronize. Please help

Amay

Spotify Star

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

"Something went wrong" when i'm trying to log in to my account

I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it

Visitor

I updated my app on my phone and when i'm trying to log into my acc it says "Something went wrong", so i can't use it

Amay

Spotify Star

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch - Downloads. Please confirm functionality

Hi can I get clarity on how the downloaded songs function works on the Apple Watch. If I have playlists with over 100 songs it will download up to 100 songs. however on playback if I want to play the full playlist and happy for it to use cellular to ...

Music Fan

Hi can I get clarity on how the downloaded songs function works on the Apple Watch. If I have playlists with over 100 songs it will download up to 100 songs.   however on playback if I want to...

Ivelina

Moderator

2655 Views

2 replies

0 likes

  • 2655 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t find profile

Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working

Casual Listener

Everytime I try to see my profile or others it shows as something went wrong, I’ve tried viewing it in other ways but It’s not working

Yordan

Moderator

4212 Views

9 replies

1 likes

  • 4212 Views
  • 9 replies
  • 1 likes

Superuser Contribution Why are podcast playback speed and sleep options missing in my iPhone app?

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and tried to fix it. First I restarted my phone but it ...

Newbie

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and...

Not applicable

6327 Views

8 replies

0 likes

  • 6327 Views
  • 8 replies
  • 0 likes

Report problem

Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, it begins playing the first thing off of my home pa...

Visitor

Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, ...

ribezaz

Spotify Star

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music keeps pausing when I connect to headphones

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 17.0.3 My Question or IssueThis issue has been popping up for a few weeks now and has been going away on its own, but today I can't seem to make it work. When I try to listen to Spotify with Blue...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System iOS 17.0.3   My Question or Issue This issue has been popping up for a few weeks now and has been going away on its own, but t...

gwgoebel

Casual Listener

6714 Views

5 replies

0 likes

  • 6714 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffles when hitting replay

I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen to song A, skip B, and start C. When I try to go bac...

Visitor

I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen t...

Vasil

Moderator

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My AirPods keep dropping out

PlanFreeCountryAustralia DeviceiPhone 6Operating SystemiOS 12.4.7 My Question or IssueThis problem started around last month, I was listening to Spotify through my AirPods trying to sleep when I noticed annoyingly that my sound kept cutting out, the ...

Casual Listener

Plan Free Country Australia  Device iPhone 6 Operating System iOS 12.4.7   My Question or Issue This problem started around last month, I was listening to Spotify through my AirPo...

techfoldco

Casual Listener

49365 Views

14 replies

0 likes

  • 49365 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify Connect showing 'Premium users only'

PlanFree Device(iPhone XR, Windows Desktop, Chrome Cast)Operating System(iOS 14.4, Windows 10,etc.) My Question or IssueAs the title suggests, both the desktop app and the mobile app are showing a 'Premium users only' message when attempting to use S...

Newbie

Plan Free   Device (iPhone XR, Windows Desktop, Chrome Cast) Operating System (iOS 14.4, Windows 10,etc.)   My Question or Issue As the title suggests, both the desktop app and the...

Charlie508

Casual Listener

17606 Views

19 replies

5 likes

  • 17606 Views
  • 19 replies
  • 5 likes

Solved!! After playing AI DJ, playing a song with animated artwork results in corrupted view

PlanPremiumCountryAustralia Device(iPhone 12)Operating System(iOS 18.1) My Question or IssueNow playing view display corruption issue. Occurs when playing a song with video and animated artwork after playing some songs with the AI DJ. Symptoms are th...

Visitor

Plan Premium Country Australia   Device (iPhone 12) Operating System (iOS 18.1)   My Question or Issue Now playing view display corruption issue. Occurs when playing a song with ...

ribezaz

Spotify Star

575 Views

1 replies

1 likes

  • 575 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't connect to Xbox Series X

Hi. I'm a premium user in the US, using my iPhone to connect to an Xbox Series X. This afternoon, while I was playing games and listening to Spotify in the background, the app disconnected from the Xbox. When I've tried to reconnect, the Xbox app goe...

Casual Listener

Hi.   I'm a premium user in the US, using my iPhone to connect to an Xbox Series X.    This afternoon, while I was playing games and listening to Spotify in the background, the app...

Knox_Yolk

Visitor

3988 Views

3 replies

2 likes

  • 3988 Views
  • 3 replies
  • 2 likes

Solved!! iOS App : How to access the queue while playing

Hi, I'm new to the app, I have found how to put new songs in the queue list, but how can I access the queue and manage it in the app on the Iphone ? On the windows desktop app, there is an icon to access it, on the web player as well, but in the ios ...

Music Fan

Hi,   I'm new to the app, I have found how to put new songs in the queue list, but how can I access the queue and manage it in the app on the Iphone ?   On the windows desktop app, ...

Abraam123

Visitor

1964 Views

2 replies

2 likes

  • 1964 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can’t turn on shuffle on playlists

Hello, Recently my friend bought the duo subscription (we used to share the same account) and now i have my own account, i added myself to all the playlists i listen to, but i can’t press shuffle on the playlists, i can shuffle while playing a song, ...

Casual Listener

Hello,   Recently my friend bought the duo subscription (we used to share the same account) and now i have my own account, i added myself to all the playlists i listen to, but i can’t press sh...

MateusM

Spotify Star

1000 Views

7 replies

1 likes

  • 1000 Views
  • 7 replies
  • 1 likes