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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

238861 Views

56 replies

13 likes

  • 238861 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159086 Views

507 replies

108 likes

  • 159086 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108336 Views

19 replies

38 likes

  • 108336 Views
  • 19 replies
  • 38 likes

Superuser Contribution IOS 17.1.1 crashed lock screen control of Spotify

PlanPremium CountryUSA DeviceApple 13 Operating SystemIOS 17.1.1 My Question or IssueIs it a Spotify issue or an IOS issue? The day I opened Spotify after my IOS updated automatically I can no longer control Spotify from my lock screen. It's blank an...

Regular

Plan Premium   Country USA   Device Apple 13   Operating System IOS 17.1.1   My Question or Issue Is it a Spotify issue or an IOS issue? The day I opened Spotify afte...

AM1951

Newbie

2489 Views

4 replies

4 likes

  • 2489 Views
  • 4 replies
  • 4 likes

Superuser Contribution no media available for browsing here on Android auto using iphone

hi Everybody, I'm using Spotify on my Volvo XC40 2024 model. I installed the Spotify app and I can see all my playlists. However, when I click on the Playlist to see the songs and start listening I receive the message "no media available for browsing...

Casual Listener

hi Everybody, I'm using Spotify on my Volvo XC40 2024 model. I installed the Spotify app and I can see all my playlists. However, when I click on the Playlist to see the songs and start listening I r...

Vasil

Moderator

1290 Views

1 replies

0 likes

  • 1290 Views
  • 1 replies
  • 0 likes

Superuser Contribution See All Playlists button on user profile is wonky

PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 17.1.1 My Question or IssueWhen viewing a users profile, selecting the action button ‘See all playlists’ expands the recent artist list but selecting outside or beside the button expands...

Newbie

  Plan Premium Country USA Device iPhone 13 Pro Max Operating System iOS 17.1.1   My Question or Issue When viewing a users profile, selecting the action button ‘See all playlist...

Elena

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iOS dark mode widget colour

DeviceiPhone Operating SystemiOS 17 My Question or IssueCould we please get the option to have a coloured widget instead of having the solid black colour only with dark mode on iOS? The coloured option is so much nicer.

Newbie

Device iPhone  Operating System iOS 17   My Question or Issue Could we please get the option to have a coloured widget instead of having the solid black colour only with dark mode on ...

MattSuda

Spotify Star

2781 Views

2 replies

2 likes

  • 2781 Views
  • 2 replies
  • 2 likes

Superuser Contribution make the lyrics as they were before

please make the lyrics like it was before. I dont want to click a button to go to the lyrics I would rather just scroll down and reach the lyrics easily.

Visitor

please make the lyrics like it was before. I dont want to click a button to go to the lyrics I would rather just scroll down and reach the lyrics easily.

Eni

Moderator

408 Views

1 replies

2 likes

  • 408 Views
  • 1 replies
  • 2 likes

Superuser Contribution I have restarted and deleted the app, but it still will not play a song.

It will not even show the album cover and the time of the song. When I turn up the volume it doesn't turn it up, instead it turns up my ringer. My app is the latest version

Regular

It will not even show the album cover and the time of the song. When I turn up the volume it doesn't turn it up, instead it turns up my ringer. My app is the latest version

Hall94

Regular

750 Views

4 replies

0 likes

  • 750 Views
  • 4 replies
  • 0 likes

Superuser Contribution Smart Shuffle causes song to repeat

PlanPremiumCountryUnited StatesDevice(Iphone 14 pro)Operating System(iOS 17.1.1) My Question or IssueIf you currently listening to a song and are on the screen with just the song player, and you click the shuffle icon until you reach smart shuffle, y...

Visitor

Plan Premium Country United States Device (Iphone 14 pro) Operating System (iOS 17.1.1)   My Question or Issue If you currently listening to a song and are on the screen with just the ...

Eni

Moderator

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify plays the wrong song

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020, Iphone 12Operating SystemSonoma 14.1, iOS 16.6.1 My Question or IssueWhen playing certain songs from Sewerslvt, spotify plays the wrong song / a song from a different artist.This is consistant with...

Newbie

Plan Premium Country Netherlands Device MacBook Air 2020, Iphone 12 Operating System Sonoma 14.1, iOS 16.6.1   My Question or Issue When playing certain songs from Sewerslvt, spotify p...

Maria

Moderator

675 Views

1 replies

0 likes

bug
  • 675 Views
  • 1 replies
  • 0 likes

iOS App Crashing

PlanIndividual PremiumCountryU.S.ADevice(iPhone 12 mini)Operating System(iOS 17.1.1) My Question or IssueApp takes a long time to load. After loading, I'm lucky if I can play half a song. Works perfectly on my other devices.Things I've tried:Updating...

Casual Listener

Plan Individual Premium Country U.S.A Device (iPhone 12 mini) Operating System (iOS 17.1.1)   My Question or Issue App takes a long time to load. After loading, I'm lucky if I can play...

Maxim

Spotify Star

961 Views

5 replies

2 likes

  • 961 Views
  • 5 replies
  • 2 likes

How do you get your profile picture to change on iPad???

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

Casual Listener

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

kade14

Casual Listener

991 Views

2 replies

1 likes

  • 991 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to stop beeping mid song

Spotify keeps pausing my song to make a beeping sound. I’ve disabled play feedback sounds and it’s still happening

Visitor

Spotify keeps pausing my song to make a beeping sound. I’ve disabled play feedback sounds and it’s still happening

lozbr

Casual Listener

1258 Views

3 replies

0 likes

  • 1258 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing when I open a game

PlanPremium DuoCountryUnited StatesDeviceiPad (6th Generation)Operating SystemiPadOS 16.6 My Question or Issue

Newbie

  Plan Premium Duo Country United States Device iPad (6th Generation) Operating System iPadOS 16.6   My Question or Issue  

denial1

Newbie

1534 Views

2 replies

0 likes

  • 1534 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle can't be disabled while connected to speaker

PlanPremiumCountrySwitzerlandDeviceiPhoneOperating SystemiOS 17.1.1 My Question or Issue When listening on a connected speaker, shuffle can't be disabled. It can be switched between shuffle and smart shuffle, but cannot be deactivated.

Music Fan

Plan Premium Country Switzerland Device iPhone Operating System iOS 17.1.1   My Question or Issue   When listening on a connected speaker, shuffle can't be disabled. It can be sw...

Elena

Moderator

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Broken interface on liked songs.

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queue songs and shows a wrong number of saved songs: So...

Music Fan

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queu...

AlejaR

Moderator

1268 Views

5 replies

0 likes

  • 1268 Views
  • 5 replies
  • 0 likes

Superuser Contribution Slow and unresponsive

Very slow and unresponsive i checked the article and ypdated it but still

Visitor

Very slow and unresponsive i checked the article and ypdated it but still

Maria

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution iniciar sesion en mi dispostivo movil, he intentado y no me ha dejado

no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto

Visitor

no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto

Elena

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Bug Affecting Some of Jim Croce’s Tracks on Spotify

  A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play versions of those songs from different albums, most egregious...

Casual Listener

   A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play vers...

justsalvador

Casual Listener

1167 Views

4 replies

1 likes

  • 1167 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify playback/queue resets when trying to connect between devices

PlanPremium CountryMexico DeviceiPhone 12 ProOperating SystemiOS 17 My Question or IssuePlayback constantly gets reset, losing all queued and playing next songs. It is really annoying because you can't recover any long queue you created. These are so...

Casual Listener

Plan Premium   Country Mexico   Device iPhone 12 Pro Operating System iOS 17   My Question or Issue Playback constantly gets reset, losing all queued and playing next songs...

prithvi_nagpal

Newbie

1338 Views

4 replies

0 likes

  • 1338 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why does not a linked album keep playing like previous versions

If I create a link for an album, previously if you created a link for the first song in an album it would keep playing the album until its end. Now if I link a song it will only play that song of the album then stop? Is this an intentional change or ...

Casual Listener

If I create a link for an album, previously if you created a link for the first song in an album it would keep playing the album until its end. Now if I link a song it will only play that song of the...

Lyubka

Moderator

1181 Views

5 replies

0 likes

  • 1181 Views
  • 5 replies
  • 0 likes