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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 84477 Views
  • 19 replies
  • 37 likes
  • 84477 Views
  • 19 replies
  • 37 likes

Solved!!Superuser Contribution Local files downloaded but not playing

PlanPremiumDeviceiPhone SE 2020Operating SystemiOS 13.4.1 My Question or IssueI have a playlist that includes songs not available on Spotify, so I sync the local files from my desktop to my phone. This worked fine until a few days ago my local files ...

  • Music Fan
  • Plan Premium Device iPhone SE 2020 Operating System iOS 13.4.1   My Question or Issue I have a playlist that includes songs not available on Spotify, so I sync the local files from my de...
  • UUNO
  • Newbie
  • 71032 Views
  • 45 replies
  • 1 likes
  • 71032 Views
  • 45 replies
  • 1 likes

Superuser Contribution Can't open app through media notification

Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music app it opens as it should. On Spotify I can just tap th...

  • Newbie
  • Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music ap...
  • MartinT
  • Moderator
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Can’t log into iOS app after resetting password

Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 17 My Question or Issue Reset password recently after notification of “suspicious activity” (note: did not use link in email). Attempting to log into app causes it to claim I’m offline...

  • Casual Listener
  •   Plan Premium Country UK Device iPhone 11 Pro  Operating System iOS 17   My Question or Issue Reset password recently after notification of “suspicious activity”...
  • MateusM
  • Spotify Star
  • 742 Views
  • 5 replies
  • 0 likes
  • 742 Views
  • 5 replies
  • 0 likes

Song keeps cutting

PlanFreeCountryIrelandDeviceiPhone 15Operating System(iOS 17.4.1) My Question or IssueI’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s only one specific song, there’s this one Chinese song called 要不然我们就这样一万年 and ...

  • Newbie
  • Plan Free Country Ireland Device iPhone 15 Operating System (iOS 17.4.1)   My Question or Issue I’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s o...
  • MateusM
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution bugged spotify playlist

I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue still remainsi also tried adding the playlist to a diff...

  • Casual Listener
  • I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue stil...
  • Maria
  • Moderator
  • 1157 Views
  • 3 replies
  • 0 likes
  • 1157 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution recent bug - no playback when selecting a song from artist page

PlanPremiumDeviceiPhone SEOperating SystemiOS 17 My Question or IssueTapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. The play icon flashes for a fraction of a second every time a song is ta...

  • Casual Listener
  • Plan Premium Device iPhone SE Operating System iOS 17   My Question or Issue Tapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. ...
  • Maria
  • Moderator
  • 543 Views
  • 5 replies
  • 1 likes
  • 543 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution [iOS] Unable to play artists top songs if I saved to library

PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueI am unable to play songs from an artist on their artist page (their top songs) if I’ve saved any of their songs to the library. As soon as I click a song,...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 17.5   My Question or Issue I am unable to play songs from an artist on their artist page (their top songs)...
  • Eni
  • Moderator
  • 617 Views
  • 4 replies
  • 0 likes
  • 617 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Go to song location in playlist

In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located. Why is this behaviour not available on iOS? It is really annoying...

  • Casual Listener
  • In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located.   Why i...
  • gillscape
  • Casual Listener
  • 3771 Views
  • 10 replies
  • 1 likes
  • iOS
  • 3771 Views
  • 10 replies
  • 1 likes

Superuser Contribution Can’t disconnect from group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueThis issue has been reported before, and that thread has annoyingly been marked as resolved, but this is clearly an active bug, e.g.: https://community.spotify...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue This issue has been reported before, and that thread has annoyingly been marked as ...
  • Flamatar
  • Newbie
  • 8167 Views
  • 9 replies
  • 5 likes
  • 8167 Views
  • 9 replies
  • 5 likes

Displaying Chinese Words

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS 4.5.0.1332

wth.jpg
  • Music Fan
  • I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS...
  • rob_k1203
  • Newbie
  • 1800 Views
  • 2 replies
  • 0 likes
  • 1800 Views
  • 2 replies
  • 0 likes

Genre filter is missing in liked songs playlist.

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I sort my liked songs by genre?

  • Newbie
  • I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I ...
  • Brirose02
  • Visitor
  • 2886 Views
  • 8 replies
  • 1 likes
  • 2886 Views
  • 8 replies
  • 1 likes

Superuser Contribution tracks skipping on their own

I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own

  • Visitor
  • I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own
  • AlejaR
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS 8.9.32 app crashes with strange audio glitching

PlanFree/PremiumCountryUnited StatesDevice(iPad 9th Generation)Operating System(IPadOS 17.4.1) My Question or IssueMy Spotify app recently started having bugging effects on the audio where it makes static and glitching sounds before freezing and bein...

  • Newbie
  • Plan Free/Premium Country United States Device (iPad 9th Generation) Operating System (IPadOS 17.4.1)   My Question or Issue My Spotify app recently started having bugging effects on t...
  • Ivelina
  • Moderator
  • 413 Views
  • 1 replies
  • 1 likes
  • 413 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify reverts to previous song after putting on a new song when opening.

Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from when I closed out of the app. It is really frustrating...

  • Visitor
  • Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from whe...
  • MartinT
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with podcasts on Libratone speakers

Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spotify that this song (!) cannot be played using the sp...

  • Visitor
  • Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spoti...
  • MartinT
  • Moderator
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Not working premium giftcard

My gift card isn’t working may I know what was wrong with this order id.

  • Visitor
  • My gift card isn’t working may I know what was wrong with this order id.
  • Not applicable
  • 359 Views
  • 2 replies
  • 0 likes
  • 359 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't want to sync local files from my Windows computer to my iOS

I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.

  • Visitor
  • I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.
  • ImPerom
  • Visitor
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Can’t log in on iPhone

Premium PlanUSAiPhone 12 ProiOS 15.5 I’m able to log into Spotify on desktop app, but not on my phone. I have tried logging in both using Facebook log in AND with username/password, and I get an error for both approaches. I uninstalled and re-install...

  • Visitor
  • Premium Plan USA iPhone 12 Pro iOS 15.5   I’m able to log into Spotify on desktop app, but not on my phone. I have tried logging in both using Facebook log in AND with username/password, an...
  • izzy1232
  • Newbie
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

Superuser Contribution Translation problem

Seems like machine translate is not really good. On english it’s “A combo as unique as you” ( link removed ) And on russian it’s translated incorrectly as “Unique combo under be you”( link removed )It must be “Уникальное комбо как и вы".

  • Casual Listener
  • Seems like machine translate is not really good. On english it’s “A combo as unique as you” ( link removed ) And on russian it’s translated incorrectly as “Unique combo under be you”( link removed )I...
  • Joan
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes