iPhone 16 Pro and AirPods Pro 2 - Music with hiss static noise

[Hugo1111]

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and the AirPods Pro 2 updated. I already uninstalled Spotify and cleared the Equaliser, sound normalisation, etc., etc., etc.
I tried with other music Apps and it doesn’t have this issue. So it’s only with Spotify.
Can you please give some solution or advices?
Thank you.

[MihailY]

Hey @Hugo1111,

Thanks for reaching out.

To investigate this further, please let us know the following:

• Does this happen when you play music over the phone speaker? What about a different device connected to the same earbuds?
• Do you get this behavior when using the web player?
• Have you tried clean reinstalling the app?
• What are some tracks that this happens with?

We'll be on the lookout for your response.