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iPhone 16 Pro and AirPods Pro 2 - Music with hiss static noise

iPhone 16 Pro and AirPods Pro 2 - Music with hiss static noise

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and the AirPods Pro 2 updated. I already uninstalled Spotify and cleared the Equaliser, sound normalisation, etc., etc., etc.
I tried with other music Apps and it doesn’t have this issue. So it’s only with Spotify.
Can you please give some solution or advices?
Thank you.
Reply
1 Reply

Hey @Hugo1111,

 

Thanks for reaching out.

 

To investigate this further, please let us know the following:

  • Does this happen when you play music over the phone speaker? What about a different device connected to the same earbuds?
  • Do you get this behavior when using the web player?
  • Have you tried clean reinstalling the app?
  • What are some tracks that this happens with?

We'll be on the lookout for your response.

MihailYModerator
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