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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36109 Views
  • 15 replies
  • 36 likes
  • 36109 Views
  • 15 replies
  • 36 likes

Superuser Contribution Playing music pauses every minute

I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't seem to go away. I can play music from any playlist a...

  • Newbie
  • I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't se...
  • Maria
  • Moderator
  • 207 Views
  • 4 replies
  • 0 likes
  • 207 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot watch Call Her Daddy Videos on IPhone

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins and then says “this content is not available” just...

  • Visitor
  • I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins...
  • Vasil
  • Moderator
  • 1189 Views
  • 5 replies
  • 0 likes
  • 1189 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify widget blank

PlanPremiumDeviceiPhone 13 Pro Operating SystemiOS 16.5.1 My Question or IssueMy Spotify widget is blank I have tried logging in and out, deleting and reinstalling. Nothing works. I also tried to turn off low power mode and my vpn.It looks white when...

Natake_0-1690041114477.png
  • Newbie
  • Plan Premium Device iPhone 13 Pro  Operating System iOS 16.5.1   My Question or Issue My Spotify widget is blank I have tried logging in and out, deleting and reinstalling. Nothing ...
  • Vasil
  • Moderator
  • 4729 Views
  • 5 replies
  • 0 likes
  • 4729 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Cannot delete playlist on iphone

PlanPremiumCountryGermany DeviceiPhone 11Operating Systemcurrent IOS My Question or Issue i tried to clean up my unused playlists but the app doesn’t let me delete playlists. I can open a playlist, press the Burger button and select „remove Playlist“...

  • Casual Listener
  • ...isappear from my list. So I got a bunch of „Shazam“ or old playlists from my birthday years ago 🙂 btw it seems to be „public“ playlists from myself. I tried to unshare them and to set them as secret, t...
  • MihailY
  • Moderator
  • 46521 Views
  • 17 replies
  • 0 likes
  • iOS
  • 46521 Views
  • 17 replies
  • 0 likes

Superuser Contribution Unable to playback music from Spotify on cellular on Apple Watch Ultra 2

I just received my new Apple Watch. I have a cellular plan and I have internet on my watch. I went out for a run the other day and left my phone at home, just my watch and my AirPods. I was connected to the internet and wanted to start Spotify but it...

  • Newbie
  • I just received my new Apple Watch. I have a cellular plan and I have internet on my watch. I went out for a run the other day and left my phone at home, just my watch and my AirPods. I was connected...
  • jkpindahbc
  • Visitor
  • 979 Views
  • 4 replies
  • 0 likes
  • 979 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won't play on one specific speaker

Hi, spotify plays perfectly everywhere (boyfriends jbl charge 3, Bluetooth earphones, car,...) except through my jbl charge 4. The battery of both devices are completely full and I can't find anything wrong

  • Visitor
  • Hi, spotify plays perfectly everywhere (boyfriends jbl charge 3, Bluetooth earphones, car,...) except through my jbl charge 4. The battery of both devices are completely full and I can't find anythin...
  • BrandyN11
  • Newbie
  • 444 Views
  • 3 replies
  • 0 likes
  • 444 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Daily mixes are not updating

PlanFreeCountryUnited States DeviceiPhone XrOperating SystemiOS 12.4 My Question or IssueThis is the second time this has happened. My daily mixes have had the same songs for about 3 weeks. The first time the daily mixes locked it took 2 weeks for th...

  • Regular
  • Plan Free Country United States  Device iPhone Xr Operating System iOS 12.4   My Question or Issue This is the second time this has happened. My daily mixes have had the same song...
  • daggaz
  • Newbie
  • 79878 Views
  • 28 replies
  • 6 likes
  • 79878 Views
  • 28 replies
  • 6 likes

Superuser Contribution Speeding up podcasts on Apple Watch SE6 with Spotify

PlanPremiumCountrySpain DeviceApple Watch SE6Operating SystemLatest My Question or Issue What can be done to change the speed of podcasts streamed on the watch through Spotify? The speed dial is greyed out. Surely it can be done?

  • Music Fan
  •   Plan Premium Country Spain   Device Apple Watch SE6 Operating System Latest   My Question or Issue   What can be done to change the speed of podcasts streamed on th...
  • zooblin
  • Newbie
  • 336 Views
  • 4 replies
  • 1 likes
  • 336 Views
  • 4 replies
  • 1 likes

Superuser Contribution Song skips or goes back and forth when going to next/previous song

When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying. Spotify app version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro...

  • Regular
  • When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying.   Spotif...
  • Susan_GP
  • Moderator
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Spotify app requiring me to kill the app and restart almost every time I have go to listen

PlanPremiumCountryUS DeviceiPhone 13Operating SystemMost recent IOS My Question or IssueI will go onto the app and I am unable to play any songs without restarting the app.

  • Casual Listener
  • Plan Premium Country US   Device iPhone 13 Operating System Most recent IOS   My Question or Issue I will go onto the app and I am unable to play any songs without restarting the...
  • MateusM
  • Spotify Star
  • 332 Views
  • 3 replies
  • 0 likes
  • 332 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify crashes when I’m opening my camera

Hi everyone, lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song.im not on video mode, so the music shouldn’t stop because of it.. a...

  • Newbie
  • Hi everyone,  lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song. im not ...
  • Yordan
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Song Not Downloaded” Local File Transfer

PlanPremiumCountryCanada/USDevicePC: Asus Laptop || Mobile: iPhone XROperating SystemPC: Windows 11 || latest IOS My Issue:Hi there! I have been struggling to sync my local files uploaded from my PC to my iPhone. Whenever I try to play the song, I ge...

  • Casual Listener
  • Plan Premium Country Canada/US Device PC: Asus Laptop || Mobile: iPhone XR Operating System PC: Windows 11 || latest IOS   My Issue: Hi there! I have been struggling to sync my local f...
  • Ivelina
  • Moderator
  • 6609 Views
  • 6 replies
  • 0 likes
  • 6609 Views
  • 6 replies
  • 0 likes

I WANT to pause between playlist tracks

Family PremiumUSAIphone 13I have a playlist for an upcoming event. I need to have songs stop automatically at the end of the track, but have the next song in the playlist start with a single button push.Is there an option to NOT automatically play th...

  • Casual Listener
  • Family Premium USA Iphone 13 I have a playlist for an upcoming event.   I need to have songs stop automatically at the end of the track, but have the next song in the playlist start wit...
  • bpbrun
  • Newbie
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Repeating songs wont turn off

I have an iphone and have premium spotify i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the defaultwhy i notice now is that the repeat now seems to be in default as well and i want it offe...

  • Newbie
  • I have an iphone and have premium spotify   i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the default why i notice now is that th...
  • Susan_GP
  • Moderator
  • 23671 Views
  • 5 replies
  • 0 likes
  • 23671 Views
  • 5 replies
  • 0 likes

Superuser Contribution App crashing constantly in background

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 17 (Had same issue with iOS16) For past 2 weeks or so my Spotify app has been crashing constantly when running in the background. App works fine if I leave it open, but once my phone locks o...

  • Visitor
  • Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 17 (Had same issue with iOS16)   For past 2 weeks or so my Spotify app has been crashing constantly when running in th...
  • DuPontII
  • Visitor
  • 7306 Views
  • 38 replies
  • 7 likes
  • 7306 Views
  • 38 replies
  • 7 likes

Superuser Contribution Issues regarding the App

PlanFreeCountryIndiaDevice(iPhone XR)Operating System(iOS 16.6) My Question or IssueI have been using Spotify in my iPhone XR as well as other devices with same account. And there is a problem from a long time that is not encountered in other devices...

  • Casual Listener
  • Plan Free Country India Device (iPhone XR) Operating System (iOS 16.6)   My Question or Issue I have been using Spotify in my iPhone XR as well as other devices with same account. And ...
  • Mpant33
  • Visitor
  • 3449 Views
  • 25 replies
  • 1 likes
  • 3449 Views
  • 25 replies
  • 1 likes

Superuser Contribution AppleTV: Songs constantly pausing/skipping

Spotify on my AppleTV constantly pauses for a few seconds in every song, whether I'm streaming over Airplay or playing from the AppleTV app directly. Wondering if anyone else has this issue and knows how to fix it—rebooting my AppleTV didn't work, my...

  • Regular
  • Spotify on my AppleTV constantly pauses for a few seconds in every song, whether I'm streaming over Airplay or playing from the AppleTV app directly. Wondering if anyone else has this issue and ...
  • Mori_96
  • Visitor
  • 7547 Views
  • 54 replies
  • 3 likes
  • 7547 Views
  • 54 replies
  • 3 likes

Solved!!Superuser Contribution Can't join jams with an invite link

Plan: PremiumDevice: iPhone 14 ProOperating system: iOS 16.2App version: 8.8.94.545 My Question or IssueWhen somebody starts a jam and sends me an invite link, I can’t join the jam using this link. The link just opens the main screen of the Spotify a...

  • Casual Listener
  • Plan: Premium Device: iPhone 14 Pro Operating system: iOS 16.2 App version: 8.8.94.545   My Question or Issue When somebody starts a jam and sends me an invite link, I ...
  • Thimis
  • Regular
  • 21007 Views
  • 31 replies
  • 0 likes
  • iOS
    JAM
  • 21007 Views
  • 31 replies
  • 0 likes

Superuser Contribution My spotify won't play any songs

My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"

  • Visitor
  • My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"
  • Novy
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio dip at end of song

PlanPremiumCountryUnited StatesDeviceiPhone 14Operating SystemiOS 16.4.1 My Question or IssueWhen playing from a playlist, the audio dips out in the last second of the song. It cuts off then fades in very quickly. Sounds almost like a sidechain if th...

  • Regular
  • Plan Premium Country United States Device iPhone 14 Operating System iOS 16.4.1   My Question or Issue When playing from a playlist, the audio dips out in the last second of the song. ...
  • swenpai
  • Regular
  • 9877 Views
  • 53 replies
  • 17 likes
  • 9877 Views
  • 53 replies
  • 17 likes