Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • jackma
  • Newbie
  • 839 Views
  • 3 replies
  • 6 likes
  • 839 Views
  • 3 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16090 Views
  • 1 replies
  • 2 likes
  • 16090 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88863 Views
  • 125 replies
  • 33 likes
  • 88863 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20871 Views
  • 8 replies
  • 0 likes
  • 20871 Views
  • 8 replies
  • 0 likes

Superuser Contribution Opening Spotify app on ios pauses or interrups other media playback.

PlanPremiumCountrySweden DeviceIPhone 12 MiniOperating SystemIOS 15.1.1 Issue Since recently, opening the spotify application on ios results in any other media playback from other apps, such as apple music, bandcamp, soundcloud, pod caster etc to pau...

  • Regular
  • Plan Premium Country Sweden   Device IPhone 12 Mini Operating System IOS 15.1.1   Issue   Since recently, opening the spotify application on ios results in any other media ...
  • saikumargvsh
  • Newbie
  • 2420 Views
  • 22 replies
  • 2 likes
  • ios interrput pause playback lamesource
  • 2420 Views
  • 22 replies
  • 2 likes

Superuser Contribution home screen not showing music feed or podcasts

i went to go try out the ai dj since i have premium and i just noticed my home tan doesn’t have a music or podcasts tab what’s up with this ??

  • Casual Listener
  • i went to go try out the ai dj since i have premium and i just noticed my home tan doesn’t have a music or podcasts tab what’s up with this ??
  • Eni
  • Moderator
  • 4794 Views
  • 58 replies
  • 7 likes
  • 4794 Views
  • 58 replies
  • 7 likes

Superuser Contribution Mobile data used although song is downloaded

Today I found out that spotify uses about 1 MB of my mobile data for 3 minutes of music even though the song is downloaded. Is this a Bug?I use the latest versions of the spotify app (8.4.3.884) as well as IoS (10.3.2) with an Iphone 6.Anybody with a...

  • Regular
  • Today I found out that spotify uses about 1 MB of my mobile data for 3 minutes of music even though the song is downloaded. Is this a Bug? I use the latest versions of the spotify app (8.4.3.884) ...
  • Eni
  • Moderator
  • 19055 Views
  • 16 replies
  • 1 likes
  • 19055 Views
  • 16 replies
  • 1 likes

More equalizer bands and custom EQ presets for iOS

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 11.3 My Question or Issue Hi, The equalizer provided is nice, but could be significantly improved by adding ability to save presets and adding more than 6 EQ bands. Specificly, a band lower than ...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 11.3   My Question or Issue   Hi, The equalizer provided is nice, but could be significantly improved by adding abil...
  • albertcurwood
  • Regular
  • 931 Views
  • 1 replies
  • 12 likes
  • eq
    Equalizer
  • 931 Views
  • 1 replies
  • 12 likes

Superuser Contribution Exclude from taste profile doesn’t appear

PlanPremiumCountryUSADevicephone 14Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueExclude from taste profile option just doesn’t show up when I click the three dots. My spotify is updated to the most recent version too.

  • Visitor
  • Plan Premium Country USA Device phone 14 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Exclude from taste profile option just doesn’t show up whe...
  • Joan
  • Moderator
  • 1499 Views
  • 5 replies
  • 0 likes
  • 1499 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can’t play song from search

My Question or IssueI have Spotify premium running on an iPhone 11 Pro Max. Occasionally when I search a song and tap to play it, it won’t play. It seems that this only happens when I’m using Apple CarPlay. In order to fix it, I must restart the app....

  • Casual Listener
  • My Question or Issue I have Spotify premium running on an iPhone 11 Pro Max. Occasionally when I search a song and tap to play it, it won’t play. It seems that this only happens when I’m using Appl...
  • jpreet
  • Visitor
  • 22976 Views
  • 80 replies
  • 12 likes
  • 22976 Views
  • 80 replies
  • 12 likes

Superuser Contribution can't see my playlists, says I need to get premium to play in any order

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...

  • Visitor
  • Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...
  • MihailY
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Song Not Downloaded” Local File Transfer

PlanPremiumCountryCanada/USDevicePC: Asus Laptop || Mobile: iPhone XROperating SystemPC: Windows 11 || latest IOS My Issue:Hi there! I have been struggling to sync my local files uploaded from my PC to my iPhone. Whenever I try to play the song, I ge...

  • Casual Listener
  • Plan Premium Country Canada/US Device PC: Asus Laptop || Mobile: iPhone XR Operating System PC: Windows 11 || latest IOS   My Issue: Hi there! I have been struggling to sync my local f...
  • Moonbud
  • Visitor
  • 583 Views
  • 4 replies
  • 0 likes
  • 583 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music stops or song skips when in pocket

PlanPremiumCountryHungaryDeviceIphone 13 miniOperating SystemiOS 15.4 So I used an android phone before and it was never an issue, I thought it is a touchscreen issue with the iphone but then again I disabled raise to wake and touch to wake, and it a...

  • Casual Listener
  •   Plan Premium Country Hungary Device Iphone 13 mini Operating System iOS 15.4   So I used an android phone before and it was never an issue, I thought it is a touchscreen issue w...
  • MihailY
  • Moderator
  • 5573 Views
  • 19 replies
  • 0 likes
  • 5573 Views
  • 19 replies
  • 0 likes

Superuser Contribution Feedback Sounds not working anymore

PlanPremiumCountryAustriaDeviceiphone12Operating Systemios14.4 My Question or Issuehi there since switching from earpods to wireless airpods the feedback sounds when i play/pause and skipping tracks are not working anymore? is this intended? i really...

  • Casual Listener
  • Plan Premium Country Austria Device iphone12 Operating System ios14.4   My Question or Issue hi there since switching from earpods to wireless airpods the feedback sounds when i play/p...
  • Arjun11
  • Newbie
  • 1382 Views
  • 6 replies
  • 0 likes
  • AirPods
    Feedback Sounds
  • 1382 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify kids offline not available

Hi!I'm a premium subscriber and have downloaded Spotify Kids. I've spent a bit of time trying to find the offline button/toggle anywhere in the app. I'm sure I'm missing something- would love some help on this. I'm in the US and my app is up to date....

  • Casual Listener
  • Hi! I'm a premium subscriber and have downloaded Spotify Kids.  I've spent a bit of time trying to find the offline button/toggle anywhere in the app.   I'm sure I'm missing somethin...
  • mecmpy2
  • Newbie
  • 8047 Views
  • 21 replies
  • 5 likes
  • spotify kids
  • 8047 Views
  • 21 replies
  • 5 likes

Superuser Contribution Spotify closes while playing a song

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different device, restarting my phone, and my phone is on the new...

  • Casual Listener
  • I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different devi...
  • Eni
  • Moderator
  • 129 Views
  • 1 replies
  • 1 likes
  • 129 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stuck on Downgrade button and can’t logout

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can log back in with the correct account, which has a ...

  • Visitor
  • I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can...
  • Yordan
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there some way to save our own "custom" equalizer settings (or at least alter the presets)??

My Question or IssueIs there some way to save our own "custom" equalizer settings (or at least alter the presets)?? Especially in this day of zillions of different speaker and headphone types, it is VERY helpful to adjust EQ for particular situations...

  • Visitor
  •     My Question or Issue Is there some way to save our own "custom" equalizer settings (or at least alter the presets)??     Especially in this day of zillions of different s...
  • Straight494
  • Newbie
  • 3060 Views
  • 6 replies
  • 10 likes
  • 3060 Views
  • 6 replies
  • 10 likes

Superuser Contribution 2 specific podcasts will not play on my spotify.

The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the same issue. Most of the time it just stays at 0:00, ...

  • Casual Listener
  • The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the s...
  • Eni
  • Moderator
  • 269 Views
  • 7 replies
  • 0 likes
  • 269 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Session automatically switching to removed device (Tesla)

PlanPremiumCountrySloveniaDeviceiPhone 14 Pro Max, DesktopOperating SystemiOS 16, Windows 10 My Question or IssueI recently test drove a Tesla Model 3 and logged into Spotify during the ride but forgot to log out. My Spotify session now occasionally ...

  • Newbie
  • Plan Premium Country Slovenia Device iPhone 14 Pro Max, Desktop Operating System iOS 16, Windows 10   My Question or Issue I recently test drove a Tesla Model 3 and logged into Spotify...
  • Lyubka
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio Playing Unrelated Artists

I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music. Is something up with the algorythym (or manual addition) of songs to this radio station, or are they just really stretching what...

  • Regular
  • I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music.  Is something up with the algorythym (or manual addition) of songs to th...
  • CANTHEMAN
  • Regular
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

“Your Library” header won’t go away

Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers for the Home and Search pages minimize when I scroll do...

IMG_5972.jpeg
  • Newbie
  • Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46 The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers ...
  • Billy-J
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • (iOS)
    Interface
    interface bug
  • 90 Views
  • 1 replies
  • 0 likes