Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407386 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278767 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178314 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremium CountryUSA DeviceApple TV Operating SystemApple TV iOS 18.2 [22K155] Spotify version2024.12.16_5-2161bd8 release-v2.283-8-gefidccib-mlpvhz HEAD-v3.205.189-g26300ce7 1.50.5 My Question or IssueIs there any way to disable the "Up Next" feat...
Plan Premium Country USA Device Apple TV Operating System Apple TV iOS 18.2 [22K155] Spotify version 2024.12.16_5-2161bd8 release-v2.283-8-gefidccib-mlpv...
Newbie
1885 Views
4 replies
3 likes
PlanFreeCountryUnited States of AmericaDeviceiPhone 16 PlusOperating SystemIOS 18.5 My Question or IssueI can’t play anything. No songs or podcasts at all. Nothing. I’ve reinstalled, cleared cache, open and closed the app, restarted my phone, updated...
Plan Free Country United States of America Device iPhone 16 Plus Operating System IOS 18.5 My Question or Issue I can’t play anything. No songs or podcasts at all. Nothing. I’ve rein...
Visitor
3619 Views
6 replies
0 likes
PlanPremiumCountryAustriaDeviceiPhone 12Operating SystemiOS 16.3.1 My Question or IssueHello,Since some weeks I have (not always but more often) following strange behavior:I start my carMy iPhone connect to my bluetooth dongleI open Spotify and start...
Plan Premium Country Austria Device iPhone 12 Operating System iOS 16.3.1 My Question or Issue Hello, Since some weeks I have (not always but more often) following strange behavior:...
Gig Goer
11829 Views
65 replies
4 likes
Spotify has always worked seamlessly with my vehicle (Honda Odyssey 2016). Yesterday it stopped. It now just shows "iPhone" on my screen display instead of displaying the track info, and I can no longer use my car steering wheel controls to skip trac...
Spotify has always worked seamlessly with my vehicle (Honda Odyssey 2016). Yesterday it stopped. It now just shows "iPhone" on my screen display instead of displaying the track info, and I can no lon...
Moderator
7499 Views
4 replies
0 likes
PlanPremiumCountrySpain DeviceApple Watch SE6Operating SystemLatest My Question or Issue What can be done to change the speed of podcasts streamed on the watch through Spotify? The speed dial is greyed out. Surely it can be done?
Plan Premium Country Spain Device Apple Watch SE6 Operating System Latest My Question or Issue What can be done to change the speed of podcasts streamed on th...
Regular
2708 Views
9 replies
3 likes
PlanPremium CountryGermany DeviceiPhone 16 + Apple Watch Series 10 (new)(Old device: Apple Watch Series 9) Operating SystemiOS 18.5 + watchOS 11.5 My Question or IssueHi, I recently upgraded to a new Apple Watch. However, in the Spotify app under “Do...
Plan Premium Country Germany Device iPhone 16 + Apple Watch Series 10 (new) (Old device: Apple Watch Series 9) Operating System iOS 18.5 + watchOS 11.5 My Que...
Moderator
1903 Views
3 replies
0 likes
I tried everything to get it, including the newest updates, logging out then in, but still hasn't got for months now.
I tried everything to get it, including the newest updates, logging out then in, but still hasn't got for months now.
Newbie
8349 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 14 Pro MaxOperating SystemiOS 18.6.1My Question or IssueI have a music list with Smart Shuffle on. At the bottom where it shows reccomendations it says "Go Online"I have signed out, uninstalled app signed back in, ve...
Plan Premium Country USA Device iPhone 14 Pro Max Operating System iOS 18.6.1 My Question or Issue I have a music list with Smart Shuffle on. At the bottom where it shows reccomendatio...
Spotify Star
1142 Views
1 replies
0 likes
PlanFreeCountryNigeriaDevice(iPhone 13 pro max, iPad Pro 4th gen)Operating System(iOS 17.5.1) My Question or IssueI can’t watch the video on a podcast despite turning off the stream audio only and reinstalling my spotifyi just recently downloaded and...
Plan Free Country Nigeria Device (iPhone 13 pro max, iPad Pro 4th gen) Operating System (iOS 17.5.1) My Question or Issue I can’t watch the video on a podcast despite turning off the...
Visitor
1231 Views
2 replies
0 likes
i used to be able to change the volume through the settings in the app, there were three levels; low, normal/medium, and high. now i can’t find it anymore, it was very nice being able to have precise volume control with the apps volume and my phones ...
i used to be able to change the volume through the settings in the app, there were three levels; low, normal/medium, and high. now i can’t find it anymore, it was very nice being able to have precise...
Newbie
18679 Views
13 replies
2 likes
PlanPremiumCountryUKDevice(iPhone 16 pro, Apple Watch series 10Operating System(iOS 18.6.2 My Question or IssueYesterday my Spotify icon disappeared from the face of my Apple Watch for no apparent reason I updated the software on my phone turned my w...
Plan Premium Country UK Device (iPhone 16 pro, Apple Watch series 10 Operating System (iOS 18.6.2 My Question or Issue Yesterday my Spotify icon disappeared from the face of my Apple...
Moderator
3550 Views
3 replies
0 likes
PlanPremiumCountryGermany Operating System(newest versions at time of writing for OSes and Spotify App) My Question or IssueSiri on the Apple Watch to play a Song on Spotify no longer works on the watch after the latest OS-Updates (to 17.1.1 and 10.1...
Plan Premium Country Germany Operating System (newest versions at time of writing for OSes and Spotify App) My Question or Issue Siri on the Apple Watch to play a Song ...
Regular
13907 Views
43 replies
7 likes
hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema
hola, no puedo descargar musica en mi Iphone, elimine todos los dispositivos asociados a la cuenta y aun asi persiste el problema
Visitor
10431 Views
4 replies
1 likes
PlanPremiumCountrySaint Vincent and the GrenadinesDeviceiPhone 11 and Macbook Pro 2015Operating SystemLatest for both My Question or IssueThe music keeps cutting off, sometimes it takes longer sometimes quicker, as though someone else is using the ac...
Plan Premium Country Saint Vincent and the Grenadines Device iPhone 11 and Macbook Pro 2015 Operating System Latest for both My Question or Issue The music keeps cutting off, sometim...
Newbie
3254 Views
3 replies
0 likes
Hello,For 3 days now I can no longer play Spotify music via Volumio with the Spotify Plugin. All software is up-to-date. Playing via the Spotify app does not work either. The device is also not displayed in the Spotify app and Spotify says that local...
Hello, For 3 days now I can no longer play Spotify music via Volumio with the Spotify Plugin. All software is up-to-date. Playing via the Spotify app does not work either. The device is also not dis...
Visitor
20705 Views
25 replies
6 likes
PlanPremiumCountryUSA DeviceApple Watch Series 7 (GOS and cellular)Operating System11.6.1 My Question or Issue
Plan Premium Country USA Device Apple Watch Series 7 (GOS and cellular) Operating System 11.6.1 My Question or Issue
Moderator
1019 Views
1 replies
0 likes
When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Spotify Connect from either my Windows 10 laptop or my iPhone....
When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Sp...
Visitor
1891 Views
5 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 15 Beta My Question or IssueSince March of this year, the pitch would shift on music when my phone was turned on or off. This past week it’s gotten to a point where this wasn’t a rare occurrence ...
Plan Premium Country US Device iPhone 11 Operating System iOS 15 Beta My Question or Issue Since March of this year, the pitch would shift on music when my phone was turned on or off...
Visitor
24439 Views
16 replies
1 likes
I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline. I’ve tried clearing the cache, clearing downloads, reinstalling the app, updating iPhone to the latest OS, checked Spotify ...
I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline. I’ve tried clearing the cache, clearing downloads, reinstalli...
Casual Listener
1198 Views
6 replies
0 likes
Got removed from my playlist
Got removed from my playlist
Visitor
1278 Views
2 replies
0 likes
