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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

238918 Views

56 replies

13 likes

  • 238918 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159097 Views

507 replies

108 likes

  • 159097 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108343 Views

19 replies

38 likes

  • 108343 Views
  • 19 replies
  • 38 likes

Superuser Contribution Remove “Queue and Jam” from CarPlay

Hello For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay. I neither have the slightest clue what this means nor do I want it.This morning I pressed play on a track and the entire ...

Visitor

Hello   For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay.  I neither have the slightest clue what this means nor ...

OscarDC

Moderator

2016 Views

4 replies

1 likes

  • 2016 Views
  • 4 replies
  • 1 likes

Superuser Contribution When I try to log in, it just tells me I’m offline. What do I do?

I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and nothing is working.

Visitor

I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and not...

Yordan

Moderator

1265 Views

3 replies

1 likes

  • 1265 Views
  • 3 replies
  • 1 likes

Superuser Contribution Speed on Iwatch downloaded Podcast and music

PlanPremiumCountryItaly DeviceSmart Watch Apple Ultra 2Operating System My Question or IssueI would like to change the speed of the podcast I downloaded on the watch to listen to while I'm running

Newbie

Plan Premium Country Italy  Device Smart Watch Apple Ultra 2 Operating System   My Question or Issue I would like to change the speed of the podcast I downloaded on the watch to li...

Eni

Moderator

394 Views

1 replies

1 likes

  • 394 Views
  • 1 replies
  • 1 likes

Superuser Contribution Homepod not playing music from Spotify

PlanPremiumCountryCzech Republic DeviceiPhone 13 Pro, Apple HomePod miniOperating System(iOS 18.1.1, HomePod version 18.1) My Question or IssueI came back after a month and wanted play Spotify music via Airplay in my homepod. However, even when Spoti...

Newbie

Plan Premium Country Czech Republic   Device iPhone 13 Pro, Apple HomePod mini Operating System (iOS 18.1.1, HomePod version 18.1)   My Question or Issue I came back after a mont...

apostolis

Casual Listener

5735 Views

2 replies

0 likes

Airplay
HomePod
iOS
  • 5735 Views
  • 2 replies
  • 0 likes

Superuser Contribution Moved to iPhone (AirPods) happens when playing on PC and app is open

Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume controls" for the Mac.Somehow this triggers the iPhone ...

Casual Listener

Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume cont...

Novy

Moderator

394 Views

3 replies

0 likes

  • 394 Views
  • 3 replies
  • 0 likes

Superuser Contribution Widgets not working

Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all the time so it is very frustrating that I can’t open ...

Visitor

Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all th...

Susan_GP

Moderator

3728 Views

3 replies

1 likes

  • 3728 Views
  • 3 replies
  • 1 likes

Superuser Contribution IOS lock screen widget takes up full screen

Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to the previous layout showing only the player or at lea...

Newbie

Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to th...

Ivelina

Moderator

1788 Views

1 replies

0 likes

  • 1788 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify fix this bug with Music Videos/Cover switch

Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show cover art when switching to Music video.Please fix th...

Roadie

Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show co...

Joan

Moderator

459 Views

3 replies

0 likes

  • 459 Views
  • 3 replies
  • 0 likes

Superuser Contribution I CANT FIND WHERE MY LOCAL FILES ARE STORED ON IPHONE

WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE THEM

Visitor

WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE ...

Eni

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confirmation screen bug: Duplicate "Cancel" options in Spanish version

Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...

Casual Listener

Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete th...

Yordan

Moderator

499 Views

4 replies

0 likes

bug
Confirmation Screen
Duplicate Options
iOS
iphone
search history
spanish
Spotify
UI
user experience
  • 499 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone 16 Pro and AirPods Pro 2 - Music with hiss static noise

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and th...

Casual Listener

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classic...

MihailY

Moderator

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Can’t stream playlist (just only 2 songs), on my apple watch serie 8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

168 Views

0 replies

1 likes

  • 168 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local files isnt even an option in settings

PlanPremiumCountryUSA DeviceIphone 12Operating SystemIOS 17 My Question or IssueThere is no local files setting in my settings menu, neither is there any folder for local files in my library. However in my files app I have songs in the spotify file.

Newbie

  Plan Premium Country USA   Device Iphone 12 Operating System IOS 17   My Question or Issue There is no local files setting in my settings menu, neither is there any folde...

morgan22007799

Casual Listener

748 Views

2 replies

0 likes

files
local files
settings
  • 748 Views
  • 2 replies
  • 0 likes

Why I don't have the eat this playlist mode?

I tried everything to get it, including the newest updates, logging out then in, but still hasn't got for months now.

Visitor

I tried everything to get it, including the newest updates, logging out then in, but still hasn't got for months now.

amanda548

Newbie

5846 Views

4 replies

0 likes

  • 5846 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playback Speed on iPhone vs Laptop

My Question or IssueI listen to podcasts at 3.5x speed usually. Recently, I noticed that some podcasts don't allow me to listen at 3.5x speed on my iPhone while others do. Some podcast episodes are maxed at 2x speed on my iPhone but the same episode ...

Casual Listener

My Question or Issue I listen to podcasts at 3.5x speed usually. Recently, I noticed that some podcasts don't allow me to listen at 3.5x speed on my iPhone while others do. Some podcast episodes are...

Dessi

Moderator

3207 Views

27 replies

0 likes

  • 3207 Views
  • 27 replies
  • 0 likes

Superuser Contribution Swiping Left and Right for Different Genres is Gone

  Just wanted to share something I've noticed recently.It seems like the feature where we could swipe left and right to browse through genres is no longer available in the latest Spotify app update. It was a really useful way to discover different mo...

Casual Listener

   Just wanted to share something I've noticed recently. It seems like the feature where we could swipe left and right to browse through genres is no longer available in the latest Spotify app upda...

Ivelina

Moderator

1061 Views

4 replies

1 likes

Discover
genres
Hashtags
left
right
  • 1061 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Adding song to queue then playing a song skips to the song in the queue

Steps to repeat:Add a song to queue,Play a different song.Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played.IOS 18.2 beta(22c5142a) Iphone 15 pro

Casual Listener

Steps to repeat: Add a song to queue, Play a different song. Observe that the song that's currently played is skipped after a few seconds or instantly after a new song is played. IOS 18.2 beta(...

RyanHF

Casual Listener

935 Views

3 replies

1 likes

bug
iOS
  • 935 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to rename a playlist

Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have dots. So how can I rename a playlist?

Newbie

Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have do...

Novy

Moderator

2096 Views

3 replies

0 likes

  • 2096 Views
  • 3 replies
  • 0 likes

Spotify is skipping tracks non-stop when used with VoiceOver screen reader

Hello! For a few months now, the Spotify app for iOS has skipped tracks without control, forward and backward, when we use it in conjunction with Apple's VoiceOver screen reader. I'm on iOS 18.1.1, but this also occurs on iOS 15 for example. The prob...

Casual Listener

Hello! For a few months now, the Spotify app for iOS has skipped tracks without control, forward and backward, when we use it in conjunction with Apple's VoiceOver screen reader. I'm on iOS 18.1.1, b...

206 Views

0 replies

0 likes

  • 206 Views
  • 0 replies
  • 0 likes