Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
42805 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
107887 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
436478 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301423 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
After updating to IOS 15 the volume on my Sony SRS speaker keeps lowering once the bass comes in on a song. I uninstalled/reinstalled the app and turned off multiple settings in my iPhone and Spotify. Nothing worked until I disabled Spotifys equalize...
After updating to IOS 15 the volume on my Sony SRS speaker keeps lowering once the bass comes in on a song. I uninstalled/reinstalled the app and turned off multiple settings in my iPhone and S...
Casual Listener
4032 Views
7 replies
1 likes
Plan Premium Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 My Question or Issue When Spotify goes offline, it allows me to see my downloaded songs and playlists (but is slow). I click play on a song, it plays but the app cras...
Plan Premium Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 My Question or Issue When Spotify goes offline, it allows me to see my downloaded songs ...
Moderator
3924 Views
16 replies
4 likes
PlanPremiumCountryVietnamDeviceiPhone SE 2016Operating SystemiOS 13 My Issue I have bad sound quality when i connected to bluetooth headphones (JBL T500BT).
Plan Premium Country Vietnam Device iPhone SE 2016 Operating System iOS 13 My Issue I have bad sound quality when i connected to bluetooth headphones (JBL T500BT).
Visitor
19184 Views
4 replies
0 likes
PlanPremiumCountryUKDeviceiPad and iPhone Operating System iOS 17 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the past two days I have been unable to play any music on either my iPad or iPhone - though playback on my iMac is OK. I ...
Plan Premium Country UK Device iPad and iPhone Operating System iOS 17 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the past two days I hav...
Moderator
2445 Views
7 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueHow do I delete an entire queue? I can only remove individual songs and I have a queue of more than 50... It's incredibly annoying and painful.I tried the hack of removing ...
Plan Premium Country USA Device iPhone X Operating System iOS 10 My Question or Issue How do I delete an entire queue? I can only remove individual songs and I have a queue of more t...
Music Fan
116969 Views
44 replies
42 likes
PlanPremiumCountryUKDeviceiPhone 12 mini and iPhone 13 MiniOperating SystemiOS 17, 18, 24 My Question or IssueI often leave the flat listening to a podcast. I find that the audio chops and breaks up when I lose contact with wifi and enter mobile. It'...
Plan Premium Country UK Device iPhone 12 mini and iPhone 13 Mini Operating System iOS 17, 18, 24 My Question or Issue I often leave the flat listening to a podcast. I find that...
Regular
1692 Views
7 replies
0 likes
I can't join a jam but others can join my jam. And yes, I have logged out and logged back in. I've also uninstalled and reinstalled the app. And I don't use an add blocker. And it doesn't work on other devices either. And nothing helped
I can't join a jam but others can join my jam. And yes, I have logged out and logged back in. I've also uninstalled and reinstalled the app. And I don't use an add blocker. And it doesn't work on oth...
Newbie
18852 Views
6 replies
0 likes
PlanPremium CountryUK DeviceIphone 12 Pro Operating SystemiOS 16 My Question or IssueSince updating to iOS 16 a few days ago I have had problems with the Spotify app taking over and not allowing separate volume control of my AV receiver / speakers.Th...
Plan Premium Country UK Device Iphone 12 Pro Operating System iOS 16 My Question or Issue Since updating to iOS 16 a few days ago I have had problems ...
Music Fan
14618 Views
56 replies
13 likes
PlanPremiumCountry DeviceiPhone 13Operating SystemiOS 18.6.2 My Question or IssueTracks are playing for 1 second then pausing.I’ve deleted the app and reinstalled but it’s still doing the same.It was ok this morning going to work but on the way home ...
Plan Premium Country Device iPhone 13 Operating System iOS 18.6.2 My Question or Issue Tracks are playing for 1 second then pausing. I’ve deleted the app and reinstalled but ...
Moderator
496 Views
2 replies
0 likes
As if a couple days ago, anything I play via Spotify is crackling. at first I thought it was my phone, but then I realized that I could listen to YouTube and other things just fine. I have cleared the caches and downloads within the app settings and ...
As if a couple days ago, anything I play via Spotify is crackling. at first I thought it was my phone, but then I realized that I could listen to YouTube and other things just fine. I have cleared th...
Moderator
7439 Views
21 replies
3 likes
When I am listening to Spotify on my iPhone via Airpods, playback will often switch to my Laptop. I don't even have to be in the vicinity of the Laptop, I can be several kilometers away on a run when this happens. I can switch playback to my iPhone b...
When I am listening to Spotify on my iPhone via Airpods, playback will often switch to my Laptop. I don't even have to be in the vicinity of the Laptop, I can be several kilometers away on a run when...
Casual Listener
650 Views
2 replies
1 likes
How can I hide all of the playlists a song is already on so I don't have to scroll through that list every time I want to add a song to a new playlist? It has made playlist creation very annoying. I've looked online and also through the Spotify commu...
How can I hide all of the playlists a song is already on so I don't have to scroll through that list every time I want to add a song to a new playlist? It has made playlist creation very annoying. I'...
Moderator
588 Views
1 replies
0 likes
Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself out of spotify and now it will not login. When enter...
Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself o...
Visitor
23564 Views
17 replies
4 likes
PlanPremiumCountrySwedenDeviceiPhone 13Operating SystemiOS 18.7.1App version9.0.01.1231My Question or IssueSince 2025-10-25 the effect the is some sort of "pass filter out" does not work for me in the beta mixing feature. All the "pass filter in" wor...
Plan Premium Country Sweden Device iPhone 13 Operating System iOS 18.7.1 App version 9.0.01.1231 My Question or Issue Since 2025-10-25 the effect the is some sort of "pass filter out" does...
Moderator
919 Views
3 replies
0 likes
The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I have 250 (most i probably dont check) but having to sc...
The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I hav...
Moderator
7072 Views
32 replies
19 likes
Plan/PremiumCountryPortugalDeviceipad mini 6Operating SystemiOS 18.6.2 My Question or Issuehow do you stop Spotify moving onto another album when the album has finished?
Plan /Premium Country Portugal Device ipad mini 6 Operating System iOS 18.6.2 My Question or Issue how do you stop Spotify moving onto another album when the album has finished?
Moderator
551 Views
3 replies
0 likes
DeviceiPad Air 20202Operating SystemiOS 15.5 My Question or Issue Spotify highly load CPU of my iPad even when it is playing music in background. I profiled it and saw problem, but stack-trace doesn't contain readable function names because it's prod...
Device iPad Air 20202 Operating System iOS 15.5 My Question or Issue Spotify highly load CPU of my iPad even when it is playing music in background. I profiled it and saw problem...
Music Fan
2493 Views
4 replies
0 likes
Hello all, Whenever I click the Spotify app or the Spotify widget, it opens to a random playlist or artist I have never seen before. The same playlist often comes up multiple times until I block the user or the artist, but then a new artist/playlist ...
Hello all, Whenever I click the Spotify app or the Spotify widget, it opens to a random playlist or artist I have never seen before. The same playlist often comes up multiple times until I blo...
Casual Listener
916 Views
2 replies
0 likes
I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves itself if I quit the Spotify app (and it's already casting to the speake...
I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves itself ...
Moderator
8513 Views
33 replies
6 likes
PlanPremiumCountryUKDeviceiPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16Operating SystemiOS, iPadOS, Mac OS My Question or IssueDoes anyone else not get any notifications on any of their devices for new episodes being released or new music? I used ...
Plan Premium Country UK Device iPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16 Operating System iOS, iPadOS, Mac OS My Question or Issue Does anyone else not get any notifications o...
Music Fan
4213 Views
14 replies
3 likes
