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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27612 Views
  • 13 replies
  • 33 likes
  • 27612 Views
  • 13 replies
  • 33 likes

Superuser Contribution spotify won't recognize internet connectivity

I'm using iPhone 14. I traveled to another country recently. I was having problems with playing songs and podcasts. When I open Spotify and try to login, it gives me an error message "You're offline. Check your connection and try again". When I try t...

  • Casual Listener
  • I'm using iPhone 14. I traveled to another country recently. I was having problems with playing songs and podcasts. When I open Spotify and try to login, it gives me an error message "You're offli...
  • MihailY
  • Moderator
  • 168 Views
  • 3 replies
  • 0 likes
  • 168 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files and Spotify Files Don’t Mix When Shuffled

I realized today that if you have Local Files and Spotify Files in the same playlist together and hit shuffle it will play through all of the Spotify Files in your playlist before getting to your local files. I tested this out by adding 10 Local File...

  • Music Fan
  • I realized today that if you have Local Files and Spotify Files in the same playlist together and hit shuffle it will play through all of the Spotify Files in your playlist before getting to your loc...
  • TOKSIKLP
  • Visitor
  • 2579 Views
  • 4 replies
  • 13 likes
  • 2579 Views
  • 4 replies
  • 13 likes

Superuser Contribution Podcasts keep pausing on iPhone

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 15.2 My Question or IssueI am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20 minutes of a podcast and then all of a sudden, it stops. When I press the p...

  • Casual Listener
  • Plan Free Country USA Device iPhone SE Operating System iOS 15.2   My Question or Issue I am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20...
  • AlejaR
  • Moderator
  • 12012 Views
  • 17 replies
  • 1 likes
  • 12012 Views
  • 17 replies
  • 1 likes

Superuser Contribution Crash when tap on Source(Song Credits)

Device(iPhone 15 Pro)Operating System(iOS 17.3)App Version8.9.10.606 My Question or IssueOpen AppPlay any songOpen the song viewTap on top-right three dotsFrom the menu tap into "Song Credits"Tap on the source under "Source"Crash (Buzzing sound)

  • Casual Listener
  • Device (iPhone 15 Pro) Operating System (iOS 17.3) App Version 8.9.10.606   My Question or Issue Open App Play any song Open the song view Tap on top-right three dots From the menu t...
  • Yordan
  • Moderator
  • 219 Views
  • 5 replies
  • 1 likes
  • 219 Views
  • 5 replies
  • 1 likes

Superuser Contribution Equalizer lowers speaker volume after updating to IOS 15

After updating to IOS 15 the volume on my Sony SRS speaker keeps lowering once the bass comes in on a song. I uninstalled/reinstalled the app and turned off multiple settings in my iPhone and Spotify. Nothing worked until I disabled Spotifys equalize...

  • Newbie
  • After updating to IOS 15 the volume on my Sony SRS speaker keeps lowering once the bass comes in on a song. I uninstalled/reinstalled  the app and turned off multiple settings in my iPhone and S...
  • randrew
  • Visitor
  • 1420 Views
  • 6 replies
  • 0 likes
  • 1420 Views
  • 6 replies
  • 0 likes

Superuser Contribution App lagging when skipping to the next song or tapping to play a song

My Question or IssueI've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap to play a new song (the bar on the bottom takes a fe...

  • Casual Listener
  • My Question or Issue I've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap...
  • alexxycarlsson
  • Casual Listener
  • 4954 Views
  • 5 replies
  • 2 likes
  • 4954 Views
  • 5 replies
  • 2 likes

Superuser Contribution iOS Control center and locked screen

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS 15.7) My Question or IssueLately the sistem don't recognize or show in the locked screen and in the control center when music is played or the volume is adjusted on Spotify

  • Newbie
  • Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS 15.7)   My Question or Issue Lately the sistem don't recognize or show in the locked screen and in the control cente...
  • JanetGills
  • Regular
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Same audiobook in two separate volumes of a series

PlanPremiumCountryUnited KingdomDevice iPhone SE 3rd generationOperating SystemiOS 17.2.1 My Question or IssueI have noticed that the audiobook for ‘I’m in love with the Villainess’ volume 4 has the exact same contents as volume 3. I have tried reope...

  • Casual Listener
  • Plan Premium Country United Kingdom Device  iPhone SE 3rd generation Operating System iOS 17.2.1   My Question or Issue I have noticed that the audiobook for ‘I’m in love with the...
  • OscarDC
  • Moderator
  • 280 Views
  • 3 replies
  • 0 likes
  • 280 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Kids can’t turn off shuffle

PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7   My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...
  • Novy
  • Moderator
  • 3650 Views
  • 15 replies
  • 2 likes
  • kids
    settings
    shuffle
  • 3650 Views
  • 15 replies
  • 2 likes

Superuser Contribution Local files folder doesnt show up on mobile app

Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand find it

  • Visitor
  • Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand f...
  • Not applicable
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Can’t view lyrics due to “about the artist”

as the title says, some songs I can’t view the lyrics because the “about the artist” box is there instead. I don’t care about that, not to mention there are other ways to access that information. There is no other way to access the lyrics on the iPho...

  • Casual Listener
  • as the title says, some songs I can’t view the lyrics because the “about the artist” box is there instead. I don’t care about that, not to mention there are other ways to access that information. The...
  • BookerE1
  • Newbie
  • 494 Views
  • 1 replies
  • 1 likes
  • 494 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play All Songs of Single Artist

How is it possible to play all songs of a single artist in random order? If you click shuffle on an artists page not all songs get played, maybe just the 30 top rated songs. If i search for a artist and then instead of clicking the artists page go to...

  • Casual Listener
  • How is it possible to play all songs of a single artist in random order? If you click shuffle on an artists page not all songs get played, maybe just the 30 top rated songs. If i search for a artist ...
  • Gwahl
  • Newbie
  • 37915 Views
  • 34 replies
  • 24 likes
  • 37915 Views
  • 34 replies
  • 24 likes

Superuser Contribution Public playlist not showing on account when viewing account.

I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.

  • Visitor
  • I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.
  • Rav3n0nvacati0n
  • Visitor
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audio intermittently cuts out on Bluetooth devices

PlanPremiumCountryusa DeviceiPhone 13 pro maxOperating SystemiOS 16 and 17 (public beta) My Question or IssueSpotify intermittently cuts out when listening on Bluetooth devices. Results in a short stutter in playback. Tried:- updating spotify- updati...

  • Regular
  • Plan Premium Country usa   Device iPhone 13 pro max Operating System iOS 16 and 17 (public beta)   My Question or Issue Spotify intermittently cuts out when listening on B...
  • FrancoisCleroux
  • Newbie
  • 379 Views
  • 4 replies
  • 0 likes
  • 379 Views
  • 4 replies
  • 0 likes

Superuser Contribution Track scrolling bugged

I can't scroll through a track by clicking on certain points, all I can do is drag the playhead to the desired position. If the screen is locked however, I can click anywhere and drag it wherever and it works just fine.PlanPremiumCountryRomaniaDevice...

  • Visitor
  • I can't scroll through a track by clicking on certain points, all I can do is drag the playhead to the desired position. If the screen is locked however, I can click anywhere and drag it wherever and...
  • Joan
  • Moderator
  • 83 Views
  • 1 replies
  • 1 likes
  • 83 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app bug. Playing next in quqe randomly

When I add a bunch of songs to my quque Spotify starts bugging. After x amount of songs added Spotify start playing next song in line when I try to add more songs to queue or if I try to rewind current playing song it skips to the next song. I have S...

  • Visitor
  • When I add a bunch of songs to my quque Spotify starts bugging. After x amount of songs added Spotify start playing next song in line when I try to add more songs to queue or if I try to rewind curre...
  • Eni
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Opening the app with a VPN enabled deletes downloaded content

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 16.2 My Question or IssueI often use a VPN for security reasons, like when connected to public WiFi. Recently I've noticed that when I open the Spotify app with my VPN enabled, it refuses to play ...

  • Regular
  • Plan Premium Country UK Device iPhone X Operating System iOS 16.2   My Question or Issue I often use a VPN for security reasons, like when connected to public WiFi. Recently I've n...
  • zinkith
  • Newbie
  • 810 Views
  • 2 replies
  • 2 likes
  • 810 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can I toggle autoplay for a session without going to settings?

I’d like to be able to turn off autoplay for a session but have it on in general. And I’d like to be able to do that without needing to go to settings on my device. Is there a way to toggle autoplay for a given listening session? Or turn it off tempo...

  • Casual Listener
  • I’d like to be able to turn off autoplay for a session but have it on in general. And I’d like to be able to do that without needing to go to settings on my device. Is there a way to toggle autoplay ...
  • Ivelina
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes