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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 138017 Views
  • 503 replies
  • 108 likes
  • 138017 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 97044 Views
  • 19 replies
  • 38 likes
  • 97044 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify “Go to Radio” missing

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...

  • Visitor
  • I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...
  • Eni
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Video podcast briefly interrupted when opening Spotify app

When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second. To reproduce:1. Open Spotify app on iOS (9.0.18) and play a video podcast. The John Campea Show Podcast has several.2. Leave t...

  • Casual Listener
  • When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second.   To reproduce: 1. Open Spotify app on iOS (9.0.18) and play a vide...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I search within a playlist?

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if I can’t but I want to know why, is search only avai...

  • Newbie
  • On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if ...
  • Yordan
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps disconnecting from chromecast

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueEvery few songs/minutes my chromecast audio disconnects from Spotify app and has troubles connecting back in. I've checked the issue and it only happens with Spotify.

  • Newbie
  • Plan Premium Country   Device iPhone 7 Operating System iOS 13.4   My Question or Issue Every few songs/minutes my chromecast audio disconnects from Spotify app and has troubles c...
  • RayInStl
  • Casual Listener
  • 19507 Views
  • 31 replies
  • 19 likes
  • 19507 Views
  • 31 replies
  • 19 likes

Superuser Contribution Spotify Kids can’t turn off shuffle

PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7   My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...
  • Spiffylike
  • Newbie
  • 4857 Views
  • 18 replies
  • 2 likes
  • kids
    settings
    shuffle
  • 4857 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

  • Casual Listener
  • Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...
  • 31q2plkmm7iv7ilvcjli
  • Casual Listener
  • 3612 Views
  • 8 replies
  • 0 likes
  • 3612 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Apple TV - I have to log in every time I use the Spotify app

PlanPremiumCountryUnited StatesDeviceApple TV 4th GenOperating SystemtvOS 14.7My Question or IssueI do not stay logged in on the Apple TV app. Almost every time I use the app (it may stay logged in for a few hours), it asks me to log in and gives me ...

  • Roadie
  • Plan Premium Country United States Device Apple TV 4th Gen Operating System tvOS 14.7 My Question or Issue I do not stay logged in on the Apple TV app. Almost every time I use the app (it ma...
  • superdifficult
  • Newbie
  • 49375 Views
  • 150 replies
  • 28 likes
  • 49375 Views
  • 150 replies
  • 28 likes

Superuser Contribution upgraded to Premium now can't play Podcasts

Plan - PremiumCountry - USA Device - iPhone SEOperating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, and I can still see podcasts I regularly listen to on the home screen, but if I try to select a po...

  • Regular
  •   Plan - Premium Country - USA   Device - iPhone SE Operating System - iOS version 16.5.1   My Question - Just upgraded from free to premium. Music plays fine, an...
  • Oddill21
  • Casual Listener
  • 1862 Views
  • 13 replies
  • 0 likes
  • 1862 Views
  • 13 replies
  • 0 likes

Superuser Contribution Playback randomly stops

Plan: PremiumCountry: USADevice: iPhone 15 Pro, Airpods Pro 2Operating System: iOS 18.3 (iPhone) My Question or IssueWhen I'm listening to Spotify using my airpods, I will experience an issue where the playback (music/podcast) will randomly pause (it...

  • Newbie
  • Plan: Premium Country: USA Device: iPhone 15 Pro, Airpods Pro 2 Operating System: iOS 18.3 (iPhone)   My Question or Issue When I'm listening to Spotify using my airpod...
  • AlejaR
  • Moderator
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I Not Play Albums on Mobile?

PlanFreeCountryUSADeviceiPhone 13Operating SystemiOS 17.1.2 My Question or IssueI was trying to listen to the new Blink album on my phone and i tap on the album and it has a list of songs but they aren't the tracks on the album. I tried looking at ot...

  • Regular
  • Plan Free Country USA Device iPhone 13 Operating System iOS 17.1.2   My Question or Issue I was trying to listen to the new Blink album on my phone and i tap on the album and it ha...
  • clarebearnz
  • Visitor
  • 849 Views
  • 8 replies
  • 0 likes
  • 849 Views
  • 8 replies
  • 0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

  • Visitor
  • Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30   My Question or Issue Prezados, ...
  • LucasEduardo1
  • Newbie
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album cover flickers and volume controle issues when using Spotify Connect

I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio system. When playing music on my iPad or iPhone, th...

  • Regular
  • I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio ...
  • ahshayah
  • Casual Listener
  • 11014 Views
  • 18 replies
  • 5 likes
  • 11014 Views
  • 18 replies
  • 5 likes

Superuser Contribution turn off lyrics

please PLEASE provide an option to turn OFF lyrics!

  • Visitor
  • please PLEASE provide an option to turn OFF lyrics!
  • MRSTMUSIC
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

Am I hacked?

I have spotify premium and am logged in using my Facebook account on an Iphone device. Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs and the same songs are also on recently listened section whe...

  • Casual Listener
  • I have spotify premium and am logged in using my Facebook account on an Iphone device.   Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs ...
  • Bluesky44
  • Casual Listener
  • 219 Views
  • 3 replies
  • 1 likes
  • 219 Views
  • 3 replies
  • 1 likes

Superuser Contribution My Spotify plays through my FaceTime calls even when off

.PlanPremiumCountryUsa DeviceiPhone XROperating System(iOS 15 My Question or IssueWhen I am on a FaceTime call, if I was listening to music at any point that day the music will play over the call. The other person can’t hear the music, and I can’t he...

  • Visitor
  • . Plan Premium Country Usa  Device iPhone XR Operating System (iOS 15   My Question or Issue When I am on a FaceTime call, if I was listening to music at any point that day the m...
  • rjj36_
  • Visitor
  • 11318 Views
  • 4 replies
  • 0 likes
  • 11318 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs stuck at 0:00 , not playing

Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). My phone says the song is playing even though there’...

  • Newbie
  • Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). M...
  • krmchugh1
  • Visitor
  • 22147 Views
  • 40 replies
  • 3 likes
  • Songs not playing
    stuck track
  • 22147 Views
  • 40 replies
  • 3 likes

Superuser Contribution Offline devices

Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine

  • Visitor
  • Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine
  • Eni
  • Moderator
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player forcing the app open

PlanPremiumCountryUSDeviceiPhone 10Operating SystemiOS 10 My Question or IssueThe web player is not working, it forces the spotify app to open or the screen becomes black and says “upstream failed”. How do I access the web player? I just wanna sort m...

  • Newbie
  • Plan Premium Country US Device iPhone 10 Operating System iOS 10   My Question or Issue The web player is not working, it forces the spotify app to open or the screen becomes black and...
  • Novy
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Airplay and Spotify, it doesn't work on one of my speakers

Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted this speaker multiple times, deleted the Spotify app in s...

  • Casual Listener
  • Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted th...
  • mtollhouse
  • Roadie
  • 2150 Views
  • 3 replies
  • 0 likes
  • 2150 Views
  • 3 replies
  • 0 likes

Turn off canvas not working

Hello, I’ve turned off canvas in the account options, but they still play. Is there another setting I need to disable?

  • Visitor
  • Hello, I’ve turned off canvas in the account options, but they still play. Is there another setting I need to disable?
  • sleepingarianna
  • Newbie
  • 1719 Views
  • 2 replies
  • 2 likes
  • 1719 Views
  • 2 replies
  • 2 likes