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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

228465 Views

53 replies

13 likes

  • 228465 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152439 Views

507 replies

108 likes

  • 152439 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106603 Views

19 replies

38 likes

  • 106603 Views
  • 19 replies
  • 38 likes

Superuser Contribution [iOS] Vers. 8.9.90.84 Songs Pausing Randomly

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 18My Question or IssueMy songs have been pausing randomly and constantly while listening ever since the most recent update from the app store. I tried all the troubleshooting i can think of and ...

Casual Listener

  Plan Premium Country USA Device iPhone 13 Operating System iOS 18 My Question or Issue My songs have been pausing randomly and constantly while listening ever since the most recent u...

Eni

Moderator

642 Views

5 replies

1 likes

  • 642 Views
  • 5 replies
  • 1 likes

Superuser Contribution Share button is gone on now playing screen

PlanPremiumCountryUnited StatesDeviceiPhone 16 Pro MaxOperating SystemiOS 18.1 My Question or IssueFor weeks now, the share button has been gone from my now playing screen. The only way to share songs to friends, to social media, etc, is using the 3 ...

Music Fan

Plan Premium Country United States Device iPhone 16 Pro Max Operating System iOS 18.1   My Question or Issue For weeks now, the share button has been gone from my now playing screen. T...

AlejaR

Moderator

628 Views

1 replies

0 likes

Help
iOS
iphone
issue
Library
share
Share Button
sharing
UI
  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Beats Flex

Plan/PremiumCountryUK DeviceIPHONE16proOperating SystemiOS 18.1 My Question or IssueI have several pairs of Beats Flex and I connected one of them to my iPhone and I find that Spotify app on iOS will play the music but there be no sound. I’ve reset t...

Casual Listener

Plan /Premium Country UK   Device IPHONE16pro Operating System iOS 18.1   My Question or Issue I have several pairs of Beats Flex and I connected one of them to my iPhone and I f...

Eni

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why isn’t my shuffle button on the actual playlist working at all?

Hey all, the playlist shuffle button next to the green play button isn’t working at all for both playlists and albums on my Spotify app for iPhone. I have to go into a song on the now playing view and then click shuffle which seems to work fine.I hav...

Visitor

Hey all, the playlist shuffle button next to the green play button isn’t working at all for both playlists and albums on my Spotify app for iPhone. I have to go into a song on the now playing view an...

user-removed

Not applicable

34961 Views

75 replies

15 likes

  • 34961 Views
  • 75 replies
  • 15 likes

Superuser Contribution Spotify app disconnecting my devices

PlanPremiumCountryUnited StatesDeviceIphone 11 Pro MaxOperating SystemiOS 18.1 My Question or IssueEvery time I connect with both AirPods pros gen 2( left and right earbud ) or my AirPods maxes, Spotify plays for one second and disconnects my devices...

Newbie

  Plan Premium Country United States Device Iphone 11 Pro Max Operating System iOS 18.1   My Question or Issue Every time I connect with both AirPods pros gen 2( left and right e...

Ivelina

Moderator

1191 Views

1 replies

0 likes

  • 1191 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t turn shuffle off, Premium subscriber

When I click on the shuffle icon it just goes between smart Shuffle and regular shuffle and never turns off. It also seems to add smart shuffle recommendations whether or not Smart Shuffle is selected. Plan/PremiumCountryUSiPhone 14 Pro Operating Sys...

Visitor

When I click on the shuffle icon it just goes between smart Shuffle and regular shuffle and never turns off.  It also seems to add smart shuffle recommendations whether or not Smart Shuffle is s...

Eni

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change for family and can't listening without wifi

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us.

Visitor

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us. 

Vasil

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist changes randomised

PlanPremiumCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueWhen moving songs from one playlist to another or taking songs off of playlist, it happens to a random song not the one chosen. Problem seems to stop when playing the song you wa...

Newbie

  Plan Premium Country UK Device iPhone Operating System iOS   My Question or Issue When moving songs from one playlist to another or taking songs off of playlist, it happens to ...

Vasil

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Car Play Not Recognizing Liked Songs

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't have the song saved - but it is already saved if Sir...

Newbie

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't h...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Ich habe 3 mal 3 € überwiesen um die spotify abo zu kaufen es hat nicht fun

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Visitor

Mir würde gesagt dass man Abo kostenlos 2 Monate als Geschenk bekommt ich habe drei mal versucht Zahlungfehlgeschlagen aber 3 € von meinem Konto abgezogen

Maxim

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Premium Duo account

PlanPremium DuoCountryAustraliaDeviceiPhone 15 Plus / iPhone XR / Apple car playOperating SystemBoth using iOS 17.6.1 My Question or IssueWe are having problems playing individual podcasts at the same time. My husband's podcast keeps playing on my de...

Newbie

  Plan Premium Duo Country Australia Device iPhone 15 Plus / iPhone XR / Apple car play Operating System Both using iOS 17.6.1   My Question or Issue We are having problems playi...

Not applicable

415 Views

2 replies

0 likes

  • 415 Views
  • 2 replies
  • 0 likes

Superuser Contribution Possible full screen bug

Premium account with iOS iPhone 15.Version 8.9.84.543 Watching a podcast with video, my device orientation is locked.Clicking on full screen icon doesn’t do anything but when you click in the down arrow to minimise, it goes into full screen mode. Hap...

Newbie

Premium account with iOS iPhone 15. Version 8.9.84.543   Watching a podcast with video, my device orientation is locked. Clicking on full screen icon doesn’t do anything but when you click...

Ivelina

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are gone

Device(iPhone 11Operating System(iOS 18My Question or IssueI’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with the names and I know that’s not true.

Casual Listener

Device (iPhone 11 Operating System (iOS 18 My Question or Issue I’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with th...

Maria

Moderator

1240 Views

3 replies

0 likes

  • 1240 Views
  • 3 replies
  • 0 likes

Superuser Contribution Next From list - "Remove" and "Add to queue" NOT WORKING

PlanPremiumDevice(iPhone 11)Operating System(iOS 17.6.1) My Question or IssueWhen I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no longer working. I can still click the circle next to the song and a green check a...

Casual Listener

  Plan Premium Device (iPhone 11) Operating System (iOS 17.6.1)   My Question or Issue When I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no l...

Etothetaui

Visitor

14788 Views

35 replies

13 likes

  • 14788 Views
  • 35 replies
  • 13 likes

App crashing on ios after a minute of playback

PlanPremiumCountryIndiaDevice(iPhone 14 plus.)Operating System(iOS 18.1.) My Question or IssueApp keeps crashing and the music stops and resets after a minute of playback

Visitor

Plan Premium Country India Device (iPhone 14 plus.) Operating System (iOS 18.1.)   My Question or Issue App keeps crashing and the music stops and resets after a minute of playback

amalsomaraj

Visitor

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes

How can I report a podcast on mobile?

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

Visitor

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

MateusM

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution on iPhone 14 Spotify playback music pauses after 30secs and disappears from device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes