Car Bluetooth issue - automatically goes on repeat

[gc123]

Lately I’ve noticed my car Bluetooth automatically putting my Spotify playlist/album on repeat instead of just playing through then going to recommended songs. It also seems to cancel out podcasts I have added to my queue. How do I fix this?

[gc123]

Hey @gc123,

Thanks for your reply.

Apologies, the issues you've described have been reported in the following threads and are being looked into:

• App keeps switching to repeat 
• Spotify Connect/Cast is Broken, Can't Switch Devices Without Losing Queue

Please add your device details (model, OS version and Spotify version) there and subscribe to the threads so you can be notified of any new developments.

Cheers,

[Eni]

Hey there @gc123, 

Thanks for getting in touch about this here in the Community. 

Just to confirm, has this always happened or did it start happening after a specific event such as an update? Also, you mentioned that you can't play podcast episodes either, can you see them in the playlist, but they're skipped or when you connect your device to the car they are removed from the playlist? 
 

On another note, it's well worth running a clean reinstall of the app to get rid of any cached files that might be causing trouble. 

If the issue persists, could you try a with a different device to see if the same happens? 

We'll be on the lookout for your reply.

[gc123]

Hello Spotify,

No, it hasn't always happened. It's seemingly happened within the last few
weeks, I would say. (Sorry, I don't have a date to provide).

The podcast episodes in my queue are removed from the queue when its
connected to my Bluetooth car system. Also, the order of the tracks in the
queue is usually rearranged annoyingly.

I've just updated my Spotify on my laptop. Would that make a difference at
all?

I've done a clean reinstall on my phone. I will email you back here and let
you know how it goes.

Georgina

[gc123]

Hi Eni,

Sorry for the slow reply. I've tried doing a clean reinstall, using another device, and with my account. Nothing has worked. For some reason, it automatically goes on repeat when connected to my car's Bluetooth. So frustrating!

[MihailY]

Hey @gc123,

Thanks for your reply.

Apologies, the issues you've described have been reported in the following threads and are being looked into:

• App keeps switching to repeat 
• Spotify Connect/Cast is Broken, Can't Switch Devices Without Losing Queue

Please add your device details (model, OS version and Spotify version) there and subscribe to the threads so you can be notified of any new developments.

Cheers,

[sshrader]

"Apologies, the issues you've described have been reported in the following threads and are being looked into:

• App keeps switching to repeat 
• Spotify Connect/Cast is Broken, Can't Switch Devices Without Losing Queue

Either this is a major issue that takes a 3 year fix, or the support team has fully given up on helping customers. I've posted the same issue the first thread with all of my issues/specs/steps taken and no one has replied. Spotify seems to have grown too big to care about fixing a problem that I and other users have been facing since 2023....two years without a solution! 

All the help anyone seems to get is being told to do these extra troubleshooting steps on the user end. Guess what??? THEY DON'T FIX THE ISSUE! YOUR ENGINEERS DO!!!

It's inexcusable for a company that people pay to get access to. Fix your system or you lose more customers than you can gain.

[gc123]

Hi Sshrader,

Thanks for your reply to my query. I tried everything they suggested several times, but nothing fixed it. So I just gave up!  It was very frustrating as I kept going back to Spotify and the solutions always seemed to be the same - i.e., clean reinstall, disconnect from CarPlay, etc. 

I hope Spotify looks into this once and for all,l as it didn't used to happen and it is an annoying problem.