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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

169 Views

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278727 Views

58 replies

14 likes

  • 278727 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

b-ram1982

Newbie

178296 Views

508 replies

110 likes

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  • 110 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118683 Views

19 replies

38 likes

  • 118683 Views
  • 19 replies
  • 38 likes

Superuser Contribution Ford Fiesta skipping tracks constantly via USB

I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this... When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the app will constantly skip tracks after less than a second and keep doin...

Newbie

I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this...     When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the ap...

Cece211

Visitor

10200 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Lyrics will shrink when switching or replaying the song

Plan: premiumVersion: 8.9.44.362Devices: IPhone 12iOS: 17.5.1Hello everyone,I have been troubled by an issue with my Spotify for a long time.The lyrics always shrink when the song switch or replay, it cannot stay in lyrics mode continuously. It shoul...

Visitor

Plan: premium Version: 8.9.44.362 Devices: IPhone 12 iOS: 17.5.1 Hello everyone, I have been troubled by an issue with my Spotify for a long time. The lyrics always shrink when the song switc...

rafavcc

Regular

865 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Spotify Alternatives?

PlanPremiumCountryUSDeviceiPadOperating SystemiOS My Question or IssueDoes anyone recommend another music service to use? We are lucky if we can string a few songs together without an issue. Constantly, pausing and playing, closing and opening app, r...

Newbie

Plan Premium Country US Device iPad Operating System iOS   My Question or Issue Does anyone recommend another music service to use?  We are lucky if we can string a few songs toge...

noahblake

Casual Listener

931 Views

1 replies

0 likes

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Superuser Contribution Downloaded songs skipping/speeding up while driving

Plan: PremiumCountry: USADevice: iPhone 15 proOperating System: iOS 18.4.1 (May 2025) My Question or Issue: Randomly while I am driving, downloaded songs will skip, pause, or speed up. I thought the whole idea of having songs downloaded in my playlis...

Casual Listener

Plan: Premium Country: USA Device: iPhone 15 pro Operating System: iOS 18.4.1 (May 2025)   My Question or Issue:   Randomly while I am driving, downloaded songs will s...

Dessi

Moderator

2497 Views

9 replies

0 likes

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Superuser Contribution Cannot get any response from the question box

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

173 Views

1 replies

0 likes

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Folders Not Displaying / Can't Select Multiple Playlists & Folders

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 18.5 My Question or IssueSub-folders inside of one folder not displaying after a certain point on iOS. They also are not clickable. I have my spotify set up where I have folders for each art...

Casual Listener

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 18.5   My Question or Issue Sub-folders inside of one folder not displaying after a certain point on iOS. They also a...

MateusM

Spotify Star

340 Views

1 replies

0 likes

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Superuser Contribution Home Screen “new release” section annoying

PlanPremiumCountry I hate the new release section that’s like a banner now at the top. Any way to remove?DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI hate the new release section that’s like a banner now...

Casual Listener

  Plan Premium Country   I hate the new release section that’s like a banner now at the top. Any way to remove? Device iPhone X Operating System (iOS 10, Android Oreo, Windo...

Termedea

Casual Listener

3455 Views

8 replies

1 likes

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Superuser Contribution If pauze auto play again if nest or previoustly

PlanPremiumCountryNetherlands Device(iPhone 8, Operating Syste(Ios My Question or IssueIf i pauze song, it play again if next song. Or previoustly, can i disable this?

Music Fan

Plan Premium Country Netherlands  Device (iPhone 8,  Operating Syste (Ios   My Question or Issue If i pauze song, it play again if next song. Or previoustly, can i disable th...

Joan

Moderator

150 Views

1 replies

0 likes

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Lyrics are not showing up to any song

I have always had the ability to see lyrics for every song now it’s gone and i’m not sure why. I have a premium account and everything.

Visitor

I have always had the ability to see lyrics for every song now it’s gone and i’m not sure why. I have a premium account and everything.

Jaynil

Visitor

685 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Repeat Button Missing On iPhone 12 (Latest version)

PlanPremiumCountryMyanmar Device(iPhone 12)Operating System(iOS 18.5) My Question or IssueHello,I’m using Spotify on my iPhone 12 (iOS 17.xx), and I recently noticed that the repeat button () is missing from the Now Playing screen. Here's what I’ve a...

Newbie

Plan Premium Country Myanmar  Device (iPhone 12) Operating System (iOS 18.5)   My Question or Issue Hello, I’m using Spotify on my iPhone 12 (iOS 17.xx), and I recently noticed...

Novy

Moderator

515 Views

1 replies

0 likes

iOS missing feature
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Superuser Contribution Album Art blurry/low quality

After offloading the app, deleting and then re-downloading it to fix half of my album art not showing up, I have ran into another issue… Album art is now blurry/low quality under “my Library”. Even the custom images (that are high rez) I apply to pla...

Casual Listener

After offloading the app, deleting and then re-downloading it to fix half of my album art not showing up, I have ran into another issue…   Album art is now blurry/low quality under “my Library...

Misaki1625

Casual Listener

10015 Views

21 replies

4 likes

Blurry Album Art
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Solved!!Superuser Contribution How to turn off podcast video in the mobile app?

Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still kills the other podcast episodes. It is worse and mo...

Regular

Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still ...

intalex

Visitor

31916 Views

23 replies

2 likes

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  • 2 likes

Superuser Contribution Play button always switch on shuffle mode

If I click the play button in any album Spotify plays songs in shuffle mode. If I disable shuffle mode and switch to another album shuffle is back on. Means Spotify never plays an album or playlist from the beginning. I already reinstalled Spotify. T...

Visitor

If I click the play button in any album Spotify plays songs in shuffle mode. If I disable shuffle mode and switch to another album shuffle is back on. Means Spotify never plays an album or playlist f...

user-removed

Not applicable

1066 Views

7 replies

0 likes

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Solved!!Superuser Contribution The wrong song is playing

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

Casual Listener

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

kk889

Visitor

33983 Views

18 replies

1 likes

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Superuser Contribution Mobile app says I need Premium to play something

Hello! My Spotify version is currently 9.0.60.632 So the issue I have is everytime I try to play a song it won’t let me and says I need premium to play the playlist. I tried multiple stuff like restarting my device, redownloading the app, using anoth...

Newbie

Hello!  My Spotify version is currently 9.0.60.632 So the issue I have is everytime I try to play a song it won’t let me and says I need premium to play the playlist. I tried multiple st...

Yordan

Moderator

622 Views

1 replies

0 likes

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Superuser Contribution Can't download on apple watch

PlanPremiumCountryItalyDevice(iPhone 15 pro, apple watch SE 2Operating System(iOS 18.5, WatchOS 11.5 My Question or IssueWhen I try to download a playlist from the watch, I click the download arrow but NOTHING happens.

Newbie

Plan Premium Country Italy Device (iPhone 15 pro, apple watch SE 2 Operating System (iOS 18.5, WatchOS 11.5   My Question or Issue When I try to download a playlist from the watch, I c...

Dessi

Moderator

392 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution karaoke mode went missing

I had (and used) karaoke mode. I sang one song that wasn’t supported by this feature (without scoring) and then one that did have scoring. I wanted to try another song, but I couldn’t find this feature anymore. I tried a lot of different songs, but t...

Visitor

I had (and used) karaoke mode. I sang one song that wasn’t supported by this feature (without scoring) and then one that did have scoring. I wanted to try another song, but I couldn’t find this featu...

Booningham

Visitor

20455 Views

15 replies

10 likes

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  • 15 replies
  • 10 likes

Superuser Contribution 15 second rewind changes episode

Lately when I hit the 15 second rewind (or fwd) button when listening to a podcast it will take me forward an episode instead! If I hit it more than once, it will surf through that number of episodes. That’s while it’s playing. When it’s paused, the ...

Casual Listener

Lately when I hit the 15 second rewind (or fwd) button when listening to a podcast it will take me forward an episode instead! If I hit it more than once, it will surf through that number of episodes...

Mativcp

Casual Listener

8817 Views

26 replies

3 likes

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  • 26 replies
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Superuser Contribution Problems playing in car via Bluetooth

PlanFreeCountrySpainDeviceiPhone 15Operating SystemiOS 18.5My Question or Issue My iPhone connects via Bluetooth to my car, and the Spotify app shows the car as the playback device, but when I start playback, it immediately pauses. I've unpaired and ...

Casual Listener

Plan Free Country Spain Device iPhone 15 Operating System iOS 18.5 My Question or Issue   My iPhone connects via Bluetooth to my car, and the Spotify app shows the car as the playback ...

Eni

Moderator

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
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Help with device sync

Hii can’t seem to sync my iPad Spotify list with my iPhone 13. I’m sure it’s really easy but my brain has let me down! Thanks in advance. J

Visitor

Hi i can’t seem to sync my iPad Spotify list with my iPhone 13. I’m sure it’s really easy but my brain has let me down!  Thanks in advance. J

MateusM

Spotify Star

302 Views

1 replies

0 likes

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