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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35710 Views

40 replies

10 likes

  • 35710 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100973 Views

115 replies

12 likes

Other
  • 100973 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1243 Views

0 replies

0 likes

iOS
  • 1243 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297991 Views

61 replies

16 likes

  • 297991 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125362 Views

19 replies

38 likes

  • 125362 Views
  • 19 replies
  • 38 likes

Superuser Contribution Iphone - spotify pauses and keeps playing when locking screen on or off

Message:Hello,I’ve recently encountered an issue with the Spotify app on my iPhone. Whenever I lock or unlock the screen while music is playing, the audio briefly pauses for about a second before resuming. This problem only started happening recently...

Casual Listener

Message: Hello, I’ve recently encountered an issue with the Spotify app on my iPhone. Whenever I lock or unlock the screen while music is playing, the audio briefly pauses for about a second before...

AlejaR

Moderator

4756 Views

12 replies

2 likes

  • 4756 Views
  • 12 replies
  • 2 likes

Superuser Contribution Cannot write comments under podcasts

PlanPremiumCountryPolandDeviceiPhone 12 MiniOperating SystemiOS 18.6.2 My Question or IssueUnder a podcasts, there are some comments and I want to comment too, and I got this message that 'this is gonna be my first comment' but I cannot do anything a...

Roadie

  Plan Premium Country Poland Device iPhone 12 Mini Operating System iOS 18.6.2   My Question or Issue Under a podcasts, there are some comments and I want to comment too, and I ...

Novy

Moderator

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Tracking?? ( ! )

Plan Premium*Country - USA Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've never had this happen but when I upgraded my phone and downloaded Spotify for it (it gets 3 devices it can sync with and I onl...

Casual Listener

Plan  Premium* Country - USA   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've never had this happen but when I up...

k4riiii

Visitor

11052 Views

12 replies

0 likes

Account
Premium
  • 11052 Views
  • 12 replies
  • 0 likes

Music stopped playing after the Facebook app is closed

PlanPremium CountryUnited StatesDeviceiPhone 14 Operating SystemIOS 26 My Question or IssueAfter the recent update my music plays while inside the Facebook app but once I close the app my music stops and I am also a premium user

Visitor

Plan Premium  Country United States Device iPhone 14  Operating System IOS 26   My Question or Issue After the recent update my music plays while inside the Facebook app but ...

Billy-J

Spotify Star

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify closing itself mid track

Hello! i have this ongoing issue that has effected my listening for the past couple weeks where after a few songs Spotify will close itself halfway into a song, ive tried to clear my cache and nothing seems to work; its been getting worse where it’ll...

Newbie

Hello! i have this ongoing issue that has effected my listening for the past couple weeks where after a few songs Spotify will close itself halfway into a song, ive tried to clear my cache and nothin...

richeljohnn

Casual Listener

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Any timeline for Lossless availability in Canada?

PlanPremiumCountryCanadaDeviceiPhone 16 Pro MaxOperating SystemiOS 26.0 My Question or IssueIs there a timeline for the availability of Lossless quality for users in Canada?

Casual Listener

Plan Premium Country Canada Device iPhone 16 Pro Max Operating System iOS 26.0   My Question or Issue Is there a timeline for the availability of Lossless quality for users in Canada?

bobraptors2025

Casual Listener

5007 Views

7 replies

1 likes

canada
iOS
iphone
lossless
  • 5007 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify keeps skipping songs (iphone)

Plan: Premium DuoCountry: USADevice: iPhone SEOperating System: iOS 17.5.1 My Question or IssueSpotify keeps skipping songs mid-way through. If I try to go back to the song, it skips it at the same time as before (making me think this is a software i...

Visitor

Plan: Premium Duo Country: USA Device: iPhone SE Operating System: iOS 17.5.1   My Question or Issue Spotify keeps skipping songs mid-way through. If I try to go back t...

neldebearck

Visitor

5725 Views

13 replies

1 likes

  • 5725 Views
  • 13 replies
  • 1 likes

Superuser Contribution Adding song multiple times to playlist

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add songs multiple times to my playlist as I sort by recent...

Visitor

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add song...

rumijr

Visitor

146122 Views

62 replies

44 likes

  • 146122 Views
  • 62 replies
  • 44 likes

The app says no internet connection - but there is internet

PlanPremiumCountryNorwayDeviceIPhone 16 ProOperating SystemiOS 18.6.2 My Question or IssueMy phone works fine and I have an internet connection (5G) but Spotify is acting like i don't. Only downloaded songs are available. Have tried restarting my pho...

Casual Listener

Plan Premium Country Norway Device IPhone 16 Pro Operating System iOS 18.6.2   My Question or Issue My phone works fine and I have an internet connection (5G) but Spotify is acting lik...

Mariann16

Casual Listener

1381 Views

2 replies

0 likes

  • 1381 Views
  • 2 replies
  • 0 likes

Superuser Contribution Equalizer Settings Reset Themselves

PlanPremiumCountryAustria Device(iPhone 12 mini, iPhone XR, iPad 9. Gen) Operating System(iOS 16) My Question or Issue Dear Spotify Team,I recently came across an error in the iOS Spotify App. If you configure the Equalizer settings, everything is fi...

Regular

Plan Premium Country Austria   Device (iPhone 12 mini, iPhone XR, iPad 9. Gen)   Operating System (iOS 16)   My Question or Issue   Dear Spotify Team, I recentl...

Danked

Visitor

12372 Views

25 replies

1 likes

  • 12372 Views
  • 25 replies
  • 1 likes

Superuser Contribution iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

  We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues.   Common issues: Spotify not playing Can’t hea...

1243 Views

0 replies

0 likes

iOS
  • 1243 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs keep repeating in any type of playlist I put on

Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring when 95-99% of the playlist hasn’t been played yet (...

Casual Listener

Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring w...

C0nf_s1on

Casual Listener

28916 Views

4 replies

5 likes

  • 28916 Views
  • 4 replies
  • 5 likes

Spotify keeps pausing on iPhone

Plan - Free Country - Australia Device - iPhone 13 Pro Operating System - IOS 18.6.2 My Question or Issue - since I changed to free, the music keeps pausing or stopping. I tried all the trouble shooting tactics - cleared cache, reinstalled the app et...

Visitor

Plan - Free   Country - Australia   Device - iPhone 13 Pro   Operating System - IOS 18.6.2   My Question or Issue - since I changed to free, the music keeps pausing o...

MateusM

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wireless CarPlay plays on phone rather than car

PlanPremiumCountryUKDevice(iPhone 12Operating System(iOS 17 My Question or IssueI have recently bought a wireless carplay dongle for my Mercedes car. At first my phone would connect straight away and play spotify. Now when I get in my car and try to ...

Visitor

Plan Premium Country UK Device (iPhone 12 Operating System (iOS 17   My Question or Issue I have recently bought a wireless carplay dongle for my Mercedes car. At first my phone would ...

June89

Casual Listener

6397 Views

2 replies

0 likes

  • 6397 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution The app crashes with the new ‘Mix’ feature

PlanPremiumCountryHungaryDeviceiPhone 13Operating SystemiOS 26.0 My Question or IssueWhile using the new 'Mix' feature on my own playlists, if the next song is unavailable (either because it was removed from Spotify or it’s a local file added from an...

Casual Listener

Plan Premium Country Hungary Device iPhone 13 Operating System iOS 26.0   My Question or Issue While using the new 'Mix' feature on my own playlists, if the next song is unavailable (e...

Ivelina

Moderator

1640 Views

3 replies

0 likes

Crash
iOS
mix
transition
  • 1640 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify playing but can't hear on bluetooth device

Have used Spotify Premium for years. Play Spotify music on helmet Sena 10U head set from iPhone 12 via Bluetooth. Recently when I start music, it is playing on iPhone but no sound on Sena 10U. The only way to fix is to pull over, and hit fast forward...

Visitor

Have used Spotify Premium for years. Play Spotify music on helmet Sena 10U head set from iPhone 12 via Bluetooth. Recently when I start music, it is playing on iPhone but no sound on Sena 10U. The on...

SafetySammy

Newbie

1682 Views

2 replies

0 likes

  • 1682 Views
  • 2 replies
  • 0 likes

Cannot play songs in Liked Songs in order when I sort them by title

PlanPremium CountryFinland DeviceiPhone SE Operating SystemiOS 18.5 My Question or IssueSo I am wanting to play songs chronologically with the playlist sorted alphabetically by track title. It seems I am completely unable to do this on mobile. At fir...

Casual Listener

  Plan Premium   Country Finland   Device iPhone SE   Operating System iOS 18.5   My Question or Issue So I am wanting to play songs chronologically with the pl...

Bethlem1993

Newbie

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Breaks Sidecar Connection

PlanPremiumCountryUnited StatesDeviceiPad Pro 10.5-inch (2017)Operating SystemiOS 17.7.10 My Question or IssueUsing Spotify consistently breaks the sidecar connection from my Macbook Pro (2024) using Sequoia15.6.1. I do not have this issue with any o...

Music Fan

Plan Premium Country United States Device iPad Pro 10.5-inch (2017) Operating System iOS 17.7.10   My Question or Issue Using Spotify consistently breaks the sidecar connection from my...

Ivelina

Moderator

787 Views

6 replies

0 likes

  • 787 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sleep timer is missing

PlanPremiumCountryUSADeviceiPhone 14 Pro Max Operating SystemiOS 17.5.1 My Question or IssueHi, when I was listening to a playlist, I used to be able to tap the three … menu within the playlist and select a sleep timer option. Sleep timer has complet...

Casual Listener

Plan Premium Country USA Device iPhone 14 Pro Max  Operating System iOS 17.5.1   My Question or Issue Hi, when I was listening to a playlist, I used to be able to tap the three … ...

marimolo

Visitor

21026 Views

10 replies

3 likes

  • 21026 Views
  • 10 replies
  • 3 likes