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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227608 Views

53 replies

13 likes

  • 227608 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152156 Views

507 replies

108 likes

  • 152156 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106471 Views

19 replies

38 likes

  • 106471 Views
  • 19 replies
  • 38 likes

Not able to listen music in spotify

I am not able to listen music in Spotify automatically it shut down while playing musicPlanPremiumCountryIndiaDevice(iPhone 15)Operating System(iOS 18.1) Issue kindly solve this problem why i pay them because of i am facing issue Resolve it ASAP.

Visitor

I am not able to listen music in Spotify automatically it shut down while playing music Plan Premium Country India Device (iPhone 15) Operating System (iOS 18.1)   Issue   kindl...

Billy-J

Spotify Star

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Sometimes my phone app stops working in a strange way

I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the phone. So i have to reach the pc to select the song f...

Casual Listener

I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the ph...

Xisfer

Casual Listener

323 Views

3 replies

0 likes

  • 323 Views
  • 3 replies
  • 0 likes

Bought daughter 12 month plan is saying only 11 months

Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11 months?

Visitor

Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11...

Maxim

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

Casual Listener

Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...

MihailY

Moderator

1253 Views

7 replies

3 likes

  • 1253 Views
  • 7 replies
  • 3 likes

Superuser Contribution Transfering local files causes some to become greyed out

PlanPremiumCountryUnited States of AmericaDeviceiPhone 13 and 2023 m2 macbook proOperating Systemios 18 and macos 15.1 My Question or IssueI transferred the local files from my iPhone to my Mac by copying the downloaded songs from my iPhone’s Spotify...

Casual Listener

Plan Premium Country United States of America Device iPhone 13 and 2023 m2 macbook pro Operating System ios 18 and macos 15.1   My Question or Issue I transferred the local files from ...

OscarDC

Moderator

423 Views

3 replies

0 likes

  • 423 Views
  • 3 replies
  • 0 likes

Superuser Contribution Grayed out playlist, crashes spotify app on ios.

I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.

Visitor

I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.

Vasil

Moderator

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

I cannot find a recently played list in the IOS app

There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I click on the playlist icon it shows 'Now Playing' ...

Casual Listener

There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I...

mrees007

Casual Listener

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Songs werden nicht gefunden Playlisten nicht angezeigt.

Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann sucht es Ewigkeiten und findet nicht ein einziges Li...

Casual Listener

Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann s...

Rakete1

Casual Listener

1738 Views

2 replies

0 likes

  • 1738 Views
  • 2 replies
  • 0 likes

Superuser Contribution Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

Visitor

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

Eni

Moderator

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone Volume Randomly Lowering

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 18 My Question or IssueHello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for probably a year, and I cannot find a solution. The music volume lowers at rando...

Casual Listener

Plan Premium Country USA Device iPhone 12 mini Operating System iOS 18   My Question or Issue Hello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for pro...

Vasil

Moderator

1117 Views

1 replies

0 likes

iOS
volume
  • 1117 Views
  • 1 replies
  • 0 likes

Superuser Contribution refund on student premium

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

Visitor

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

Eni

Moderator

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution I only have a free spotify account, yet I am able to access premium features?

My Question or Issue:Today I was listening to music with my free account on my phone, and I suddenly realised that I could skip more than the usual 6 times per hour. I checked and I could choose individual songs, just like premium, yet I have never p...

Casual Listener

My Question or Issue: Today I was listening to music with my free account on my phone, and I suddenly realised that I could skip more than the usual 6 times per hour. I checked and I could choose in...

Poloc

Newbie

15458 Views

6 replies

0 likes

  • 15458 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Music playback iPod

PlanPremiumCountryUSADeviceIPhone 12/Ipod 7Operating System(Most recent ios) My Question or IssueAlright so I’ve got an iPod seven but I also have an iPhone, I’m logged into the same profile on both devices, in which then I will open the app on both ...

Regular

  Plan Premium Country USA Device IPhone 12/Ipod 7 Operating System (Most recent ios)   My Question or Issue Alright so I’ve got an iPod seven but I also have an iPhone, I’m logg...

OscarDC

Moderator

480 Views

4 replies

0 likes

  • 480 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Aforo lleno para beta tester

¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!

Newbie

¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!

AlejaR

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Does spotify work on iPod Touch?

I have been looking into getting an iPod touch 6th or 7th gen for music, is spotify compatible and what generations better?

Gig Goer

I have been looking into getting an iPod touch 6th or 7th gen for music, is spotify compatible and what generations better?    

MikoNambio

Visitor

6367 Views

3 replies

0 likes

  • 6367 Views
  • 3 replies
  • 0 likes

Superuser Contribution App crashes straight after I log in iOS 15.8.3

PlanFree/PremiumCountryUKOperating SystemiOS 15.8.3 My Question or IssueI have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it crashes straight after. I’ve done all the recommended things but nothing has work...

Visitor

  Plan Free/Premium Country UK Operating System iOS 15.8.3   My Question or Issue I have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it c...

Mitre226644

Roadie

1135 Views

2 replies

0 likes

  • 1135 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution UI/UX Design: Recently Played - List of playlists and not able to see simply a list of songs

I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay.But I have a problem with the playlists and especially with the recently heard function. I always only see playlists with the recently listened songs, bu...

Casual Listener

I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay. But I have a problem with the playlists and especially with the recently heard function. I alwa...

OscarDC

Moderator

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes