Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42812 Views

43 replies

10 likes

  • 42812 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107898 Views

115 replies

12 likes

Other
  • 107898 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1582 Views

0 replies

0 likes

iOS
  • 1582 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301425 Views

62 replies

16 likes

  • 301425 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127362 Views

19 replies

38 likes

  • 127362 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Quick Scroll Bar not working on podcasts

PlanPremiumCountrySingaporeDeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueThe quick scroll bar on the side does not seem to be working on podcasts, no matter how long the episode list is. I have tried updating and reinstalling but to no ...

Regular

Plan Premium Country Singapore Device iPhone 13 Operating System iOS 16.2   My Question or Issue The quick scroll bar on the side does not seem to be working on podcasts, no matter how...

Yordan

Moderator

6131 Views

26 replies

1 likes

  • 6131 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify search on iOS not working.

The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the app. Still its stuck in the same error. I couldnt sh...

Visitor

The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the a...

labatozzu

Casual Listener

4103 Views

7 replies

1 likes

  • 4103 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Daily mixes are not updating

PlanFreeCountryUnited States DeviceiPhone XrOperating SystemiOS 12.4 My Question or IssueThis is the second time this has happened. My daily mixes have had the same songs for about 3 weeks. The first time the daily mixes locked it took 2 weeks for th...

Regular

Plan Free Country United States  Device iPhone Xr Operating System iOS 12.4   My Question or Issue This is the second time this has happened. My daily mixes have had the same song...

Kit_White

Casual Listener

102218 Views

31 replies

6 likes

  • 102218 Views
  • 31 replies
  • 6 likes

Superuser Contribution Spotify Logging Me Out On My Apple Watch In The Middle Of A Workout

PlanPremiumCountryUSDevice(iPhone 11 Pro Max, Apple Watch Series 6 (GPS))Operating System(iOS 26, WatchOS 11.6.1.) My Question or IssueI download a playlist on my Apple Watch to listen to on my runs & leave my phone at home. I've done this for years ...

Music Fan

Plan Premium Country US Device (iPhone 11 Pro Max, Apple Watch Series 6 (GPS)) Operating System (iOS 26, WatchOS 11.6.1.)   My Question or Issue I download a playlist on my Apple Watch...

MihailY

Moderator

4722 Views

26 replies

7 likes

  • 4722 Views
  • 26 replies
  • 7 likes

Solved!!Superuser Contribution Add whole playlists to “Liked Songs” at once

Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I should be able to add an entire playlist to my Liked ...

Casual Listener

Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I sh...

melichat_93

Newbie

106086 Views

33 replies

10 likes

  • 106086 Views
  • 33 replies
  • 10 likes

Solved!! How to shuffle ALL music for an artist?

PlanPremiumCountryJapanDeviceiPhone 7 My Question or IssueHi everyone. Thanks for watching my question.I would like to listen all music for an artist, such as Norah Jones by shuffle on my iPhone's app.However always almost the same music are played.....

Visitor

Plan Premium Country Japan Device iPhone 7   My Question or Issue Hi everyone. Thanks for watching my question. I would like to listen all music for an artist, such as Norah Jones by sh...

Nox_svk

Visitor

27407 Views

5 replies

0 likes

  • 27407 Views
  • 5 replies
  • 0 likes

CarPlay doesn’t show background picture

I have noticed an issue in the ”Now Playing” view on CarPlay since I updated my devices to iOS 26. The issue is that the blurred background picture (artwork cover) doesn’t show up on the screen. It’s just a black background. However the actual artwor...

Music Fan

I have noticed an issue in the ”Now Playing” view on CarPlay since I updated my devices to iOS 26.  The issue is that the blurred background picture (artwork cover) doesn’t show up on the s...

MateusM

Spotify Star

841 Views

1 replies

0 likes

Carplay
ios26
  • 841 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad: Currently playing controls disappear and can't be reopened

PlanPremiumCountryUnited StatesDeviceiPad Pro 3rd genOperating SystemiOS 18.5 My Question or IssueSpotify iPad app running in split-view and landscape mode as of this week keeps losing the "now playing" page/controls -- like where I could pause/play,...

Casual Listener

Plan Premium Country United States Device iPad Pro 3rd gen Operating System iOS 18.5   My Question or Issue Spotify iPad app running in split-view and landscape mode as of this week ke...

Yomna1

Newbie

2502 Views

8 replies

0 likes

  • 2502 Views
  • 8 replies
  • 0 likes

30 minutes of uninterrupted music not working

For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I wouldn’t even get the video for said 30 minutes. I’...

Newbie

For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I ...

Stinkynota

Regular

10852 Views

17 replies

2 likes

  • 10852 Views
  • 17 replies
  • 2 likes

I don’t have lossless option in configuration

PlanPremiumCountrySpainDeviceIphone 15 pro maxOperating SystemiOS 26 My Question or IssueI've installed the latest version of Spotify on my 2025 iMac, this year's iPad, and my iPhone Pro Max 15. The lossless option isn't showing up in the settings. I...

Regular

Plan Premium Country Spain Device Iphone 15 pro max Operating System iOS 26   My Question or Issue I've installed the latest version of Spotify on my 2025 iMac, this year's iPad, and m...

awzx

Visitor

1921 Views

3 replies

1 likes

lossless
  • 1921 Views
  • 3 replies
  • 1 likes

Porque las letras no se sincronizan con la musica

Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema

Visitor

Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema

Patita67

Visitor

17694 Views

3 replies

1 likes

  • 17694 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lyrics no longer visible when you scroll down on my iOS app

the lyrics tab is no longer available under any of the now playing tabs. PlanPremiumCountryUSA DeviceiPhone 13 My Question or Issue

Visitor

the lyrics tab is no longer available under any of the now playing tabs.    Plan Premium Country USA   Device iPhone 13   My Question or Issue  

howesian

Newbie

8786 Views

12 replies

3 likes

  • 8786 Views
  • 12 replies
  • 3 likes

Stop the music compression- Your killing my ears

Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever compression method they are using. I was a premium memb...

Regular

Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever comp...

Idontusespotassfy

Visitor

7563 Views

5 replies

9 likes

  • 7563 Views
  • 5 replies
  • 9 likes

Superuser Contribution Logging in IOS10.3.3

I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot recognise the account even though they work fine log...

Regular

I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot r...

Omylord

Visitor

40538 Views

53 replies

22 likes

  • 40538 Views
  • 53 replies
  • 22 likes

Highlighted song playing in an album doesn’t update

PlanPremiumCountryUsDeviceiPhone 16Operating SystemiOS 26.0.1, Spotify 9.0.90.1227My Question or IssueIf you start playing a song in an album and switch to a song from a different album the album view of the first song displays as the song playing (1...

Music Fan

Plan Premium Country Us Device iPhone 16 Operating System iOS 26.0.1, Spotify 9.0.90.1227 My Question or Issue If you start playing a song in an album and switch to a song from a different a...

Amay

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Why my I clicked to the banner of songs it turned into black screen?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes

Solved!! Every song are not available

PlanFreeCountryUKDeviceiPhone SE 3Operating SystemiOS 26.0My Question or Issueas the topic said, every sone went gray and not available

Newbie

Plan Free Country UK Device iPhone SE 3 Operating System iOS 26.0 My Question or Issue as the topic said, every sone went gray and not available 

Amay

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Timer button options on iOs

Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be updated on iOS.

Music Fan

Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be update...

Yordan

Moderator

1151 Views

6 replies

0 likes

  • 1151 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't log in on app but can online...

Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...

Casual Listener

Plan-duo plan Free/Premium Country-usa   Device iphone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.)   My...

alanmcinoz

Visitor

1225 Views

6 replies

0 likes

  • 1225 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music won’t play or stops after a second.

I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All songs are downloaded onto my device. This is happeni...

Newbie

I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All s...

MihailY

Moderator

2540 Views

8 replies

2 likes

  • 2540 Views
  • 8 replies
  • 2 likes