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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 135057 Views
  • 503 replies
  • 108 likes
  • 135057 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 91177 Views
  • 19 replies
  • 38 likes
  • 91177 Views
  • 19 replies
  • 38 likes

Superuser Contribution Connect to Apple ID

PlanFree/PremiumCountryUSAOperating Systemup-to-date iOS My Question or IssueI decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I made my free account, I did not use my Apple ID and just signed up with ...

  • Newbie
  • Plan Free/Premium Country USA Operating System up-to-date iOS   My Question or Issue I decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I ...
  • Not applicable
  • 1095 Views
  • 2 replies
  • 0 likes
  • 1095 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Songs Not Adding To Playlists?

PlanPremiumCountryUSADeviceiPhone 6S Plus My Question or IssueHi, I've been having this issue for a couple of months: there are certain songs that I have added to my playlists but then they never show up or play. I have tried the "add anyway" duplica...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 6S Plus     My Question or Issue Hi,   I've been having this issue for a couple of months: there are certain songs that I have added t...
  • sputifyuser69-
  • Visitor
  • 16991 Views
  • 11 replies
  • 3 likes
  • 16991 Views
  • 11 replies
  • 3 likes

Superuser Contribution Spotify used >4GB of data in two days

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that were already downloaded to my device. For some reason...

  • Casual Listener
  • I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that we...
  • mschz
  • Casual Listener
  • 380 Views
  • 2 replies
  • 1 likes
  • 380 Views
  • 2 replies
  • 1 likes

Superuser Contribution The sleep timer stopped working for podcasts.

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles advice) and that has not solved the issue. On an unre...

  • Casual Listener
  • The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles ad...
  • willpye
  • Casual Listener
  • 2277 Views
  • 5 replies
  • 1 likes
  • 2277 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify app crashing repeatedly on iPhone. Clean reinstall ineffective.

This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...

  • Regular
  • This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...
  • vals81
  • Casual Listener
  • 25759 Views
  • 60 replies
  • 4 likes
  • 25759 Views
  • 60 replies
  • 4 likes

Superuser Contribution Spotify stops playing after 1 second when connected to bluetooth speaker

Hey,so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a second. If I just disconnect a speaker and play it wit...

  • Casual Listener
  • Hey, so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a s...
  • Donmrod
  • Visitor
  • 14267 Views
  • 22 replies
  • 0 likes
  • 14267 Views
  • 22 replies
  • 0 likes

Why I don't have the eat this playlist mode?

I tried everything to get it, including the newest updates, logging out then in, but still hasn't got for months now.

  • Visitor
  • I tried everything to get it, including the newest updates, logging out then in, but still hasn't got for months now.
  • Not applicable
  • 3074 Views
  • 2 replies
  • 0 likes
  • 3074 Views
  • 2 replies
  • 0 likes

Superuser Contribution Exclude from taste profile doesn’t appear

PlanPremiumCountryUSADevicephone 14Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueExclude from taste profile option just doesn’t show up when I click the three dots. My spotify is updated to the most recent version too.

  • Visitor
  • Plan Premium Country USA Device phone 14 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Exclude from taste profile option just doesn’t show up whe...
  • PeredM
  • Regular
  • 10137 Views
  • 19 replies
  • 3 likes
  • 10137 Views
  • 19 replies
  • 3 likes

Superuser Contribution When in car mode, how do you disable video playback when playing a song

PlanPremiumCountryNZ DeviceiPhone 15 Operating SystemIOS 17 My Question or IssueHow do you stop video playback (music videos) automatically playing when in car mode. It's very distracting. All the doco is "put it in car mode to limit distractions" an...

  • Music Fan
  • Plan Premium Country NZ   Device iPhone 15   Operating System IOS 17   My Question or Issue How do you stop video playback (music videos) automatically playing when in car ...
  • mrdominic
  • Newbie
  • 760 Views
  • 3 replies
  • 2 likes
  • 760 Views
  • 3 replies
  • 2 likes

Superuser Contribution Playlist only play 30 second clips

   I go to open my playlist and no playlist shows up just a discription of what is in the play list and only way to actually see the playlist is the tap add songs and from there you can only hear 30 seconds of the song. None of the below information ...

FED0B2B1-A2B1-4987-B082-217C77C44751.png 72139453-53DE-4B56-A60F-26436082D127.png
  • Casual Listener
  •           I go to open my playlist and no playlist shows up just a discription of what is in the play list and only way to actually see the playlist is the tap add songs and f...
  • Not applicable
  • 45690 Views
  • 14 replies
  • 3 likes
  • 45690 Views
  • 14 replies
  • 3 likes

Solved!!Superuser Contribution Bluetooth Headphones Too Loud

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemiOS12 My Question or Issue Bluetooth headphones are too loud even on the lowest setting. At one notch, they’re unbearable, one notch down, they’re off. From hours of internet searching, this seems ...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 6s Operating System iOS12   My Question or Issue   Bluetooth headphones are too loud even on the lowest setting. At one notch, they...
  • Stevo1965
  • Newbie
  • 67280 Views
  • 13 replies
  • 6 likes
  • Bluetooth headphones
    too loud
    Volume Control
  • 67280 Views
  • 13 replies
  • 6 likes

Solved!!Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

  • Visitor
  • I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...
  • IsAlreadyTaken
  • Newbie
  • 32739 Views
  • 6 replies
  • 2 likes
  • 32739 Views
  • 6 replies
  • 2 likes

Superuser Contribution AirPods 4 active noise cancellation and Apple Watch series 10

When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancellation its works correctly. And if I use iPhone with...

  • Casual Listener
  • When I try listen a song with my Apple Watch series 10 and AirPods 4 with active noise cancellation, the song starts to sound slow and ends up being cut off. If I use it with out active noise cancell...
  • Eni
  • Moderator
  • 627 Views
  • 3 replies
  • 0 likes
  • 627 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

  • Casual Listener
  •   Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...
  • Abc110s
  • Visitor
  • 12417 Views
  • 24 replies
  • 0 likes
  • 12417 Views
  • 24 replies
  • 0 likes

Why is playback switching from my iPhone to my Laptop

When I am listening to Spotify on my iPhone via Airpods, playback will often switch to my Laptop. I don't even have to be in the vicinity of the Laptop, I can be several kilometers away on a run when this happens. I can switch playback to my iPhone b...

  • Newbie
  • When I am listening to Spotify on my iPhone via Airpods, playback will often switch to my Laptop. I don't even have to be in the vicinity of the Laptop, I can be several kilometers away on a run when...
  • Amay
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Cant share lyrics from Spotify app into Instagram.

I have done all the troubleshooting froma post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post my favorite lyrics with my friends on instagram. Thank ...

  • Newbie
  • I have done all the troubleshooting from a post a found, updated my apps, linked them, uninstall/install. Nothing has worked for me. I'm hoping I can get some help since I've been wanting to post m...
  • MateusM
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not available in Spotify Iraq

I know Spotify just opened in Iraq but there are no podcasts whatsoever it’s like they’ve been deleted or something and when I try to open some from my library (because I can’t find them anywhere else) it says “Couldn’t open link” I hope this is a bu...

  • Regular
  • I know Spotify just opened in Iraq but there are no podcasts whatsoever it’s like they’ve been deleted or something and when I try to open some from my library (because I can’t find them anywhere els...
  • mustafa_raad
  • Newbie
  • 1901 Views
  • 10 replies
  • 10 likes
  • 1901 Views
  • 10 replies
  • 10 likes

Superuser Contribution Why is spotify pausing my song when my browser page refreshes?

Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser, but neither worked.

  • Visitor
  • Hey! I was doing my normal thing, and I had to refresh my browser tab. When I did that, Spotify faded into a pause and I don’t know why. I’ve tried closing and opening my Spotify app and the browser,...
  • Vasil
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Remove devices for download

I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off downloads. How can I remove this from my device list?

  • Visitor
  • I just recently got a new phone and when I try to download songs on my new phone, the app says I have too many devices for downloads. I’ve already factory reset my old phone so I can’t turn off down...
  • Bittencourt
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes