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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Superuser Contribution Possible full screen bug

Premium account with iOS iPhone 15.Version 8.9.84.543 Watching a podcast with video, my device orientation is locked.Clicking on full screen icon doesn’t do anything but when you click in the down arrow to minimise, it goes into full screen mode. Hap...

  • Newbie
  • Premium account with iOS iPhone 15. Version 8.9.84.543   Watching a podcast with video, my device orientation is locked. Clicking on full screen icon doesn’t do anything but when you click...
  • Ivelina
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loads slow and unresponsive on iPhone 14 Pro

I use Spotify primarily for podcasts on a daily basis. I’ve tried re-installing, different WiFi networks, nothing is working. I will switch to a different provider if it cannot be fixed.

  • Newbie
  • I use Spotify primarily for podcasts on a daily basis. I’ve tried re-installing, different WiFi networks, nothing is working. I will switch to a different provider if it cannot be fixed.
  • emmcc
  • Visitor
  • 653 Views
  • 2 replies
  • 0 likes
  • 653 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Stops Working While Using CarPlay

 PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 16.5 My Question or IssueSpotify constantly stops working while I am connected to CarPlay. The main way to trigger it is by skipping songs. Spotify will randomly stop working wher...

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  • Music Fan
  •   Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 16.5   My Question or Issue Spotify constantly stops working while I am connected to CarPlay. The main w...
  • 1215269366
  • Newbie
  • 19382 Views
  • 21 replies
  • 1 likes
  • 19382 Views
  • 21 replies
  • 1 likes

Superuser Contribution No audio after WhatsApp phonecall using Apple CarPlay

PlanPremium FamilyCountryID Device(iPhone 7 Plus)Operating System(iOS 15.4.1)App Version(8.7.18) My Question or IssueWhenever I am using Apple CarPlay while driving and listening to Spotify (music, podcasts or whatever), and there's a WhatsApp phone ...

  • Casual Listener
  • Plan Premium Family Country ID   Device (iPhone 7 Plus) Operating System (iOS 15.4.1) App Version (8.7.18)   My Question or Issue Whenever I am using Apple CarPlay while drivin...
  • nmsilva96
  • Casual Listener
  • 5284 Views
  • 8 replies
  • 0 likes
  • 5284 Views
  • 8 replies
  • 0 likes

Superuser Contribution Ipad web browser changed

PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...

  • Casual Listener
  • Plan Premium Device Ipad Operating System IOS   My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...
  • Ruby-reed
  • Visitor
  • 1250 Views
  • 8 replies
  • 0 likes
  • 1250 Views
  • 8 replies
  • 0 likes

Superuser Contribution Settings has disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 10My Question or IssueThe settings menu (cog) has vanished. I uninstalled...

  • Regular
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 10 M...
  • The_Code
  • Casual Listener
  • 51950 Views
  • 22 replies
  • 0 likes
  • 51950 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

  • Casual Listener
  • Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...
  • anthonyr1965
  • Casual Listener
  • 57209 Views
  • 66 replies
  • 3 likes
  • 57209 Views
  • 66 replies
  • 3 likes

Solved!!Superuser Contribution Play Queue list won’t allow editing of play order

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueSome time after update to version 8.8.62 I lost the ability to change the play order of my queue. Songs are now locked into the order they were queued in. UI of the q...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8    My Question or Issue Some time after update to version 8.8.62 I lost the ability to change the pl...
  • Q1372
  • Newbie
  • 4983 Views
  • 19 replies
  • 0 likes
  • 4983 Views
  • 19 replies
  • 0 likes

Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

  • Casual Listener
  • Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...
  • MihailY
  • Moderator
  • 885 Views
  • 7 replies
  • 2 likes
  • 885 Views
  • 7 replies
  • 2 likes

How can I report a podcast on mobile?

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

  • Visitor
  • There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.
  • MateusM
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daylist change times are no longer accurate

I loved the addition of the curated Daylist. I use it frequently and I'm grateful to have figured out that I can save the playlist as a permanent list in my library, however it seems to me that the times the list is said to change are no longer accur...

  • Music Fan
  • I loved the addition of the curated Daylist. I use it frequently and I'm grateful to have figured out that I can save the playlist as a permanent list in my library, however it seems to me that the t...
  • missburden
  • Newbie
  • 689 Views
  • 4 replies
  • 0 likes
  • 689 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't log in on app but can online...

Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...

  • Casual Listener
  • Plan-duo plan Free/Premium Country-usa   Device iphone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.)   My...
  • MihailY
  • Moderator
  • 579 Views
  • 5 replies
  • 0 likes
  • 579 Views
  • 5 replies
  • 0 likes

Solved!! Can’t edit my playlist.

PlanFreeDevice(iPhone 6s plus and iPad Air 2)Operating System(iOS 15.8.3) My Question or IssueI used to be able to edit my playlist without issues, yet today when I tried to edit it today it doesn’t let me save the changes. I press edit playlist and ...

  • Newbie
  • Plan Free Device (iPhone 6s plus and iPad Air 2) Operating System (iOS 15.8.3)   My Question or Issue I used to be able to edit my playlist without issues, yet today when I tried to edit...
  • Mjsfo
  • Visitor
  • 1605 Views
  • 4 replies
  • 1 likes
  • 1605 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify keeps adding songs to my playlist and I HATE IT!!!

Plan:FreeDevice:Apple iPhone SE 2nd GenerationOperating System:IOS 15So I’m trying to memorize one song and one song only. So naturally I made a playlist with that song in it thinking that would be the end of it. But then I see that Spotify has add a...

  • Music Fan
  • Plan: Free Device: Apple iPhone SE 2nd Generation Operating System: IOS 15 So I’m trying to memorize one song and one song only. So naturally I made a playlist with that song in it thinking t...
  • Toad987654321
  • Casual Listener
  • 13767 Views
  • 15 replies
  • 0 likes
  • 13767 Views
  • 15 replies
  • 0 likes

Superuser Contribution on iPhone 14 Spotify playback music pauses after 30secs and disappears from device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Won't let me synch specific playlists on iPhone

Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I click on my specific playlist it just continues to synch everything - whic...

  • Regular
  • Hello,   Long time fan, first time complainer.   Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I c...
  • Christine12341
  • Casual Listener
  • 947 Views
  • 4 replies
  • 1 likes
  • 947 Views
  • 4 replies
  • 1 likes

Solved!! iPhone Constantly Pauses Play and is Driving Me Insane!

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...

  • Casual Listener
  • My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...
  • Fyoundyrmfmama
  • Visitor
  • 28128 Views
  • 12 replies
  • 0 likes
  • 28128 Views
  • 12 replies
  • 0 likes