Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26801 Views
  • 13 replies
  • 33 likes
  • 26801 Views
  • 13 replies
  • 33 likes

Superuser Contribution Speeding up podcasts on Apple Watch SE6 with Spotify

PlanPremiumCountrySpain DeviceApple Watch SE6Operating SystemLatest My Question or Issue What can be done to change the speed of podcasts streamed on the watch through Spotify? The speed dial is greyed out. Surely it can be done?

  • Music Fan
  •   Plan Premium Country Spain   Device Apple Watch SE6 Operating System Latest   My Question or Issue   What can be done to change the speed of podcasts streamed on th...
  • FractionBronson
  • Music Fan
  • 126 Views
  • 3 replies
  • 1 likes
  • 126 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I see my list of hidden songs on iOS?

I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bottom. I do not see a Hidden Songs playlist with a list ...

  • Visitor
  • I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bo...
  • Isolde
  • Casual Listener
  • 3386 Views
  • 3 replies
  • 1 likes
  • 3386 Views
  • 3 replies
  • 1 likes

Superuser Contribution Missing songs from Liked

PlanPremiumCountryUnited States DeviceiPhone 14 pro max / web appOperating SystemiOS 16.3.1 My Question or IssueI’ve been using Spotify for several years and have been collecting songs in the “Liked” playlist for easy recall. However, my growing play...

  • Casual Listener
  • Plan Premium Country United States   Device iPhone 14 pro max / web app Operating System iOS 16.3.1   My Question or Issue I’ve been using Spotify for several years and have been...
  • PetrosWAbraham
  • Visitor
  • 2832 Views
  • 4 replies
  • 0 likes
  • 2832 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Connect does not work anymore with Sony BDP-S 6700

PremiumAustria DeviceIpad, iPhone 6Operating SystemIOS Since a few days I cannot connect anymore to my Sony BDP-S 6700, which worked excellent in the last years. Does anyone face similiar issues or has an idea.Greets, Günther My Question or Issue

  • Casual Listener
  •   Premium Austria   Device Ipad, iPhone 6 Operating System IOS   Since a few days I cannot connect anymore to my Sony BDP-S 6700, which worked excellent in the last years. Doe...
  • caggy
  • Newbie
  • 2997 Views
  • 26 replies
  • 4 likes
  • 2997 Views
  • 26 replies
  • 4 likes

Superuser Contribution Artist greyed out?

This only seems to occur with one artist -- Drake, but any song that he is the only artist on will not play. This occurs in the web player and on the iOS app. The artist is not blocked. I am not behind a VPN. A playlist that was a combination of two ...

  • Regular
  • This only seems to occur with one artist -- Drake, but any song that he is the only artist on will not play. This occurs in the web player and on the iOS app. The artist is not blocked. I am not behi...
  • Eni
  • Moderator
  • 495 Views
  • 14 replies
  • 0 likes
  • 495 Views
  • 14 replies
  • 0 likes

Superuser Contribution When I click play on a playlist, it starts playing a different playlist

I listened to one playlist (Peaceful Piano) with a sleep timer last night, but this morning I went to a different playlist (Folk Pop) and hit play, but it continued to play Peaceful Piano songs despite showing on the Folk Pop playlist page the green ...

  • Newbie
  • I listened to one playlist (Peaceful Piano) with a sleep timer last night, but this morning I went to a different playlist (Folk Pop) and hit play, but it continued to play Peaceful Piano songs despi...
  • Ivelina
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs stuck on downloading forever

I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occur in other playlist other than my liked songs. Also the...

  • Casual Listener
  • I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occ...
  • Joan
  • Moderator
  • 902 Views
  • 4 replies
  • 1 likes
  • 902 Views
  • 4 replies
  • 1 likes

Superuser Contribution Crossfade doesn’t work in a Jam

PlanPremiumCountryNorwayDeviceiPhone SE (2021) and iPad Pro (2021)Operating SystemiOS 17 My Question or IssueWhen I set up a Spotify Jam, crossfade doesn’t work. It just suddenly skips to the next song where it usually starts to crossfade.

  • Casual Listener
  • Plan Premium Country Norway Device iPhone SE (2021) and iPad Pro (2021) Operating System iOS 17   My Question or Issue When I set up a Spotify Jam, crossfade doesn’t work. It just sudd...
  • Vasil
  • Moderator
  • 692 Views
  • 9 replies
  • 0 likes
  • 692 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Local files disappearing and not downloading correctly

Hi, I have some songs downloaded onto my local files and added to a playlist. When I download the playlist then un-download it they all grey out and disappear from the local files and I have to re-link the local files in the settings to get them back...

  • Casual Listener
  • Hi,   I have some songs downloaded onto my local files and added to a playlist. When I download the playlist then un-download it they all grey out and disappear from the local files and I have...
  • Yordan
  • Moderator
  • 15931 Views
  • 9 replies
  • 0 likes
  • Local files not downloading
  • 15931 Views
  • 9 replies
  • 0 likes

Superuser Contribution iOS app and Discord rich presence problem

PlanFreeDeviceiPhone 8Operating SystemiOS 16.7.4 My Question or IssueHello there. I dealt with one problem in the iOS version of the Spotify app. When I play something in here (on iPhone), Discord doesn’t show a rich presence of “Listening on Spotify...

  • Regular
  • Plan Free Device iPhone 8 Operating System iOS 16.7.4   My Question or Issue Hello there. I dealt with one problem in the iOS version of the Spotify app. When I play something in here (o...
  • NaruuuWhite
  • Regular
  • 707 Views
  • 11 replies
  • 2 likes
  • 707 Views
  • 11 replies
  • 2 likes

Block list is saying it’s empty and that I haven’t blocked any users

I know I have at least 10 other users blocked and I wanted to unblock one but I can’t even view the list. Ive updated the app, logged in from other devices, cleared my cache, deleted and uninstalled the app, and tried to reach out to spotify support ...

  • Casual Listener
  • I know I have at least 10 other users blocked and I wanted to unblock one but I can’t even view the list. Ive updated the app, logged in from other devices, cleared my cache, deleted and uninstalled ...
  • datadegroove
  • Casual Listener
  • 124 Views
  • 4 replies
  • 0 likes
  • 124 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify crashing when opening song menu

PlanPremiumCountry DeviceiPhone 13Operating SystemiOS 17.2.1 My Question or IssueSpotify keeps crashing when I open the song menu of the specific song “No Idea” by Don Toliver, but when I open the song menu for every other song (I think), it works ju...

  • Casual Listener
  •   Plan Premium Country   Device iPhone 13 Operating System iOS 17.2.1   My Question or Issue Spotify keeps crashing when I open the song menu of the specific song “No Idea” ...
  • OscarDC
  • Moderator
  • 179 Views
  • 3 replies
  • 0 likes
  • 179 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs keep skipping when streaming to device via AirPlay

I recently got a new speaker (a Ruark R1S), and since then I'm having real issues listening to Spotify. When I listen to a playlist, or album, it randomly decides to skip past songs, or play in a different order. There's no rhyme or reason to when it...

  • Casual Listener
  • I recently got a new speaker (a Ruark R1S), and since then I'm having real issues listening to Spotify. When I listen to a playlist, or album, it randomly decides to skip past songs, or play in ...
  • mattrichardson1
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mark for Offline Sync and Enable Desktop Sync Do not Show up

PlanPremiumCountryUSDeviceiPhone SE, Microsoft SurfaceOperating SystemiOS 15, Windows 10 My Issue My problem is that I cannot listen to my local files on my iPhone, as they won't sync whatever I do. I've been browsing the forums about anything to hel...

  • Casual Listener
  • Plan Premium Country US Device iPhone SE, Microsoft Surface Operating System iOS 15, Windows 10   My Issue   My problem is that I cannot listen to my local files on my iPhone, as...
  • legnalina
  • Visitor
  • 5544 Views
  • 22 replies
  • 3 likes
  • local files
    local files on iphone
    Local files on Windows 10
  • 5544 Views
  • 22 replies
  • 3 likes

All 49,000 liked songs reset to 0

Plan: PremiumCountry: USADevice: iPhone 12Operating System: iOS 17.3 I have been using Spotify since 2016 and have accumulated 49,000 liked tracks. As of two days ago after redownloading the app, Spotify now shows I have ZERO liked songs which is abs...

  • Visitor
  • Plan: Premium Country: USA Device: iPhone 12 Operating System: iOS 17.3   I have been using Spotify since 2016 and have accumulated 49,000 liked tracks. As of two days ago after redownloadi...
  • kaworu_bloodpaw
  • Roadie
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOs unable to automatically switch devices / sound source

I am on iOs and iPados. Up until a few weeks ago i was able to play spotify on my phone and then start playing a sound on a different app on my ipad to the same headphones. Normally it would stop playing the phone spotify music, play the ipad sound a...

  • Newbie
  • I am on iOs and iPados. Up until a few weeks ago i was able to play spotify on my phone and then start playing a sound on a different app on my ipad to the same headphones. Normally it would stop pla...
  • OscarDC
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Video Freezing

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 15.6.1 When playing a video podcast, the video freezes after a few seconds and never starts playing again. This has been happening for weeks now. Any help?

  • Regular
  •   Plan Premium Country USA Device iPhone X Operating System iOS 15.6.1   When playing a video podcast, the video freezes after a few seconds and never starts playing again. This h...
  • LawlessFlogic
  • Newbie
  • 6225 Views
  • 58 replies
  • 4 likes
  • 6225 Views
  • 58 replies
  • 4 likes

Superuser Contribution Search for add to playlist is gone

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17.3 My Question or IssueWhen I tap the "+" button to add a song to a playlist, I see the playlist selector but I no longer am able to see the search. I used this feature extensively, where to qu...

  • Newbie
  • Plan Premium Country US Device iPhone 13 Operating System iOS 17.3   My Question or Issue When I tap the "+" button to add a song to a playlist, I see the playlist selector but I no lo...
  • Yordan
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • iOS
    playlist
    Search
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes when trying to transition to specific song

Plan PremiumCountry Turkey Device iPhone 14 ProOperating System iOS 17.2.1 My Question or IssueI have a particular issue. I was listening music in Spotify app where I realized the app crashed while transitioning to the next track. I tried this 5 time...

  • Casual Listener
  • Plan Premium Country Turkey   Device iPhone 14 Pro Operating System iOS 17.2.1   My Question or Issue I have a particular issue. I was listening music in Spotify ...
  • Vasil
  • Moderator
  • 552 Views
  • 9 replies
  • 2 likes
  • Crash
    iOS
  • 552 Views
  • 9 replies
  • 2 likes