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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408526 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279762 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178919 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....
Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go runni...
Newbie
21283 Views
15 replies
4 likes
PlanPremiumCountry Device(iPhone XS)Operating System(iOS 18.3, latest Spotify version on 27/2/2025) My Question or IssueMy podcast (with video) is not loading and keep showing this A problem occured while loading, and a Session ID. Please fix, its ve...
Plan Premium Country Device (iPhone XS) Operating System (iOS 18.3, latest Spotify version on 27/2/2025) My Question or Issue My podcast (with video) is not loading and keep s...
Moderator
1617 Views
5 replies
0 likes
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
Spotify Star
7877 Views
7 replies
0 likes
Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that you didnt have to click on it and stop what you were lis...
Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that ...
Spotify Star
646 Views
1 replies
0 likes
Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and software versions. Touching and holding on a track or a...
Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and soft...
Spotify Star
2448 Views
3 replies
0 likes
I just updated the Spotify app on my iPhone 4S today to the latest release. Upon doing so, it looks like the functionality to get a preview of a song is no longer included. In the previous version I had (sorry, not sure which version it was), I could...
I just updated the Spotify app on my iPhone 4S today to the latest release. Upon doing so, it looks like the functionality to get a preview of a song is no longer included. In the previous version I ...
Spotify Star
1711 Views
8 replies
0 likes
PlanPremiumDeviceiPhone SEOperating SystemiOS 13.2.3App version8.4.13 My Question or IssueHi!Is the touch preview finally killed on the server side or is it a problem with my device? I was using 8.4.13 version of Spotify app for a few years now, as i...
Plan Premium Device iPhone SE Operating System iOS 13.2.3 App version 8.4.13 My Question or Issue Hi! Is the touch preview finally killed on the server side or is it a problem with ...
Spotify Star
1015 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
648 Views
2 replies
1 likes
While the touch preview feature is working great , I can't figure out how to save a track to my library by swiping left. Is this feature iPhone only ? I'm using an iPad Air .
While the touch preview feature is working great , I can't figure out how to save a track to my library by swiping left. Is this feature iPhone only ? I'm using an iPad Air .
Spotify Star
984 Views
2 replies
1 likes
Howdy. I used to be able to press and hold a song and get a short playback of it, which allowed me to decide if I liked it and wanted to add it to a playlist Is that feature gone or just a glitch tonight?
Howdy. I used to be able to press and hold a song and get a short playback of it, which allowed me to decide if I liked it and wanted to add it to a playlist Is that feature gone or ju...
Spotify Star
2698 Views
5 replies
5 likes
PlanPremium I’m yet to receive the new update but I was wondering if there was any chance that Force Touch preview would be reinstated with the new update. Personally I would rather this feature be put back in place instead of the other features that...
Plan Premium I’m yet to receive the new update but I was wondering if there was any chance that Force Touch preview would be reinstated with the new update. Personall...
Spotify Star
995 Views
2 replies
2 likes
For more than a month now, people have been complaining about the removal of Touch Preview in iOS.Al questions, receive the same (one month old) standard response.It is time that Spotify inform it customers on the status of this disagreement between ...
For more than a month now, people have been complaining about the removal of Touch Preview in iOS. Al questions, receive the same (one month old) standard response. It is time that Spotify inform i...
Spotify Star
2465 Views
17 replies
3 likes
Since last week, the touch preview stopped working on albums, playlists and tracks. Isn't working on both iPad and iPhone with iOS 9.2.1 and Spotity: 4.9.0.833. It only works on my saved playlists, songs, albums and artists, but no on explore, so dis...
Since last week, the touch preview stopped working on albums, playlists and tracks. Isn't working on both iPad and iPhone with iOS 9.2.1 and Spotity: 4.9.0.833. It only w...
Spotify Star
8264 Views
8 replies
3 likes
Hey folks, Spotify here! Just a quick post to let you know we’re in the process of removing Touch Preview, the feature on the iOS app that gives you a sneak peek of a playlist, song, album, or artist before you hit play. We’ve taken this decision as ...
Hey folks, Spotify here! Just a quick post to let you know we’re in the process of removing Touch Preview, the feature on the iOS app that gives you a sneak peek of a playlist, song, ...
Spotify Star
145598 Views
428 replies
10 likes
PlanPremiumCountry DeviceiPhone 8 My Question or Issue Please bring back the touch preview feature. Removing it was a huge mistake and only makes me more hesitant to ever update the app for fear of finding out what new way you’ve made my favorite app...
Plan Premium Country Device iPhone 8 My Question or Issue Please bring back the touch preview feature. Removing it was a huge mistake and only makes me more hesi...
Spotify Star
3147 Views
4 replies
14 likes
I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most used features in music discovery, and one of the e...
I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most...
Spotify Star
32899 Views
36 replies
181 likes
Premium USA Device(iPhone 7)Operating System(iOS 13.5.1) I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones that I subscribe to and get updated weekly (ie, NPR New Music Friday). On the desk...
Premium USA Device (iPhone 7) Operating System (iOS 13.5.1) I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones ...
Casual Listener
12321 Views
11 replies
29 likes
Hello how can i solve that problem?Thank you bery much
Hello how can i solve that problem? Thank you bery much
Spotify Star
906 Views
3 replies
0 likes
Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...
Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...
Newbie
1262 Views
3 replies
0 likes
Whenever I ask siri to play a Spotify playlist, it just plays whatever I last had playing. I've tried shortcuts using urls too, but it ignores the name of the playlist and just keeps playing whatever was playing before.
Whenever I ask siri to play a Spotify playlist, it just plays whatever I last had playing. I've tried shortcuts using urls too, but it ignores the name of the playlist and just keeps playing whatever...
Moderator
952 Views
2 replies
0 likes
