Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 32780 Views
  • 13 replies
  • 36 likes
  • 32780 Views
  • 13 replies
  • 36 likes

Solved!!Superuser Contribution Lyric share button not showing up

I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphoneIOS 16.5My Spotify is version 8.8.43.436

  • Casual Listener
  • I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphone IOS 16.5 My Spotify is vers...
  • MartinT
  • Moderator
  • 853 Views
  • 8 replies
  • 0 likes
  • 853 Views
  • 8 replies
  • 0 likes

Superuser Contribution Local Files not showing up in Spotify App

PlanPremiumCountryHong Kong DeviceiPhone 12 Pro MaxOperating SystemiOS 17.3.1 My Question or IssueI have imported audio files (.mp3 and .flac) into the "Spotify" file in the ios File app. The audio files can be played correctly outside of the Spotify...

  • Casual Listener
  •   Plan Premium Country Hong Kong   Device iPhone 12 Pro Max Operating System iOS 17.3.1   My Question or Issue I have imported audio files (.mp3 and .flac) into the "Spotif...
  • OscarDC
  • Moderator
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Easy access to listening hours removed?

PlanPremiumCountryUnited KingdomDeviceiPhone SEOperating SystemiOS 17.2.1 My Question or IssueA section was added to the side menu (when you’re on the home page and you click your icon) some time ago that allowed you to quickly access your plan and t...

  • Regular
  • Plan Premium Country United Kingdom Device iPhone SE Operating System iOS 17.2.1   My Question or Issue A section was added to the side menu (when you’re on the home page and you click...
  • gladial
  • Regular
  • 281 Views
  • 4 replies
  • 0 likes
  • iOS
  • 281 Views
  • 4 replies
  • 0 likes

Superuser Contribution Add whole playlists to “Liked Songs” at once

Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I should be able to add an entire playlist to my Liked ...

  • Casual Listener
  • Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I sh...
  • SLNTMNK
  • Casual Listener
  • 1193 Views
  • 8 replies
  • 3 likes
  • 1193 Views
  • 8 replies
  • 3 likes

Não consigo conectar minha conta Spotify no meu celular

Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11. Acesso minha conta normalmente no notebook, mas n...

  • Visitor
  • Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11...
  • Bittencourt
  • Spotify Star
  • 101 Views
  • 2 replies
  • 0 likes
  • 101 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution PC Local Files not showing album art only on iPhone (believe it's .m4a)

So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spotify says they can take them. However, my iPhone 15+...

  • Regular
  • So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spot...
  • camcantdrum
  • Casual Listener
  • 497 Views
  • 4 replies
  • 0 likes
  • 497 Views
  • 4 replies
  • 0 likes

Superuser Contribution Won't play anything when first opening app on ios

Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and phone are both up to date and have been turned on and...

  • Visitor
  • Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and ph...
  • Vasil
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

I paid premium but the app doesn’t know that.

PlanPremiumCountryNz Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I’ve paid premium but the app doesn’t know that. Can someone help?

  • Visitor
  • Plan Premium Country Nz  Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I’ve paid premium but the app doesn’t know that.  Can someone help? ...
  • Bittencourt
  • Spotify Star
  • 111 Views
  • 2 replies
  • 0 likes
  • 111 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle not working on Apple Watch app

DeviceApple Watch 9 (SIM-less version)Operating System10.4 (21T216) My Question or IssueShuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enabling shuffle on a playlist will just play the songs in order.Using the ...

  • Newbie
  • Device Apple Watch 9 (SIM-less version) Operating System 10.4 (21T216)   My Question or Issue Shuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enablin...
  • Ivelina
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work

Every time I search for a song, after that one song is over, nothing else plays right after.I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling?I've tried checking previous similar questions, but they w...

  • Casual Listener
  • Every time I search for a song, after that one song is over, nothing else plays right after. I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling? ...
  • Roeiben100
  • Casual Listener
  • 539 Views
  • 7 replies
  • 0 likes
  • 539 Views
  • 7 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountry MéxicoDeviceiPhone XSOperating SystemiOS 13.14 Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s no option on settings neither.

  • Visitor
  • Plan Premium Country  México Device iPhone XS Operating System iOS 13.14   Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s n...
  • MylleAlves
  • Visitor
  • 91507 Views
  • 47 replies
  • 32 likes
  • 91507 Views
  • 47 replies
  • 32 likes

Cannot remember username and email address

Im no longer using my account in spotify but my payment still ongoing

  • Visitor
  • Im no longer using my account in spotify but my payment still ongoing
  • AdamDam
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution DJ Mispronouncing Japanese Characters

I listen to a lot of Jpop and when the DJ pronounces the names of songs or artists in Japanese, sometimes it skips them (which is fine) but sometimes it says this type of gibberish or thing I don't understand... "en ite ran" over and over again. Some...

  • Visitor
  • I listen to a lot of Jpop and when the DJ pronounces the names of songs or artists in Japanese, sometimes it skips them (which is fine) but sometimes it says this type of gibberish or thing I don't u...
  • Not applicable
  • 675 Views
  • 7 replies
  • 1 likes
  • 675 Views
  • 7 replies
  • 1 likes

iPhone aquecendo

iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano

  • Visitor
  • iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano 
  • Bittencourt
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more warning preventing duplicate songs in playlists?

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?” this was a critical feature that helped keep playlists organiz...

  • Regular
  • Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?”   th...
  • rijswijkfc
  • Newbie
  • 10103 Views
  • 10 replies
  • 24 likes
  • 10103 Views
  • 10 replies
  • 24 likes

Solved!! iPhone/MBUX Bluetooth each alternate time connects doesn't play music

PlanPremiumCountryAustraliaDeviceiPhone Pro Max 14Operating SystemiOS 17.4 My Question or IssueIt's been working perfectly up until maybe a month or so now, since a month or so ago, each time i start car Spotify will connect up and play, however I fi...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone Pro Max 14 Operating System iOS 17.4   My Question or Issue It's been working perfectly up until maybe a month or so now, since a month or ...
  • GizmoAMG
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify connects to Sonos when I'm listening on my headphones.

I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house.When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I notice that Spotify jumped to my Sonos speakers in my kit...

  • Casual Listener
  • I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house. When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I no...
  • OscarDC
  • Moderator
  • 756 Views
  • 6 replies
  • 0 likes
  • 756 Views
  • 6 replies
  • 0 likes