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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48669 Views
  • 15 replies
  • 36 likes
  • 48669 Views
  • 15 replies
  • 36 likes

Can’t download contents after deleting all contents on the other devices

1. delete all downloads in device A2.download any contents on device b or c3. Error says “devices which allowed to download are full”Help says, max devices which allowed to download contents are 5 devices, but it doesn’t work.How can I solve it?

  • Newbie
  • 1. delete all downloads in device A 2.download any contents on device b or c 3. Error says “devices which allowed to download are full” Help says, max devices which allowed to download contents ...
  • Amayy
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files not showing up in Spotify App

PlanPremiumCountryHong Kong DeviceiPhone 12 Pro MaxOperating SystemiOS 17.3.1 My Question or IssueI have imported audio files (.mp3 and .flac) into the "Spotify" file in the ios File app. The audio files can be played correctly outside of the Spotify...

  • Regular
  •   Plan Premium Country Hong Kong   Device iPhone 12 Pro Max Operating System iOS 17.3.1   My Question or Issue I have imported audio files (.mp3 and .flac) into the "Spotif...
  • Yordan
  • Moderator
  • 377 Views
  • 4 replies
  • 0 likes
  • 377 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Reshuffles Playlist Between Listening

PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 17.5.1 (latest) My Question or IssueI listen to Spotify a lot, and never had issues with the shuffling system. I honestly prefer how it isn’t completely random and will arrange songs by the “...

  • Casual Listener
  • Plan Premium Country US Device iPhone 13 Pro Operating System iOS 17.5.1 (latest)   My Question or Issue I listen to Spotify a lot, and never had issues with the shuffling system. I ho...
  • krina234pestro
  • Casual Listener
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work anywhere

I use the Autoplay feature a lot but recently it hasn't been working? I've tried on my iPhone, my iPad, my Macbook, I've updated all the apps, deleted and reinstalled, turned Autoplay on and off (on all three devices) and still the feature does not w...

  • Newbie
  • I use the Autoplay feature a lot but recently it hasn't been working? I've tried on my iPhone, my iPad, my Macbook, I've updated all the apps, deleted and reinstalled, turned Autoplay on and off (on ...
  • johndirect
  • Newbie
  • 689 Views
  • 5 replies
  • 0 likes
  • 689 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to delete cache

Plan:PremiumCountry:UK Device:iPhone 11Operating System:iOS 14.4, Spotify version 8.6.4.1247 My Question or Issue:I’m trying to delete my cache as my Spotify keeps crashing and need to do a clean reinstall. When I go into Spotify’s settings on my pho...

  • Regular
  • Plan: Premium Country: UK   Device: iPhone 11 Operating System: iOS 14.4, Spotify version 8.6.4.1247   My Question or Issue: I’m trying to delete my cache as my Spotify keep...
  • ET033
  • Visitor
  • 6660 Views
  • 11 replies
  • 0 likes
  • 6660 Views
  • 11 replies
  • 0 likes

Superuser Contribution Why doesn’t my Apple Watch appear in the device list?

I have the newest SE watch. I have spotify downloaded on both my phone and watch and up to date. I also have spotify premium and should have the ability to stream online without having to download anything to my watch. However under my device list bo...

  • Visitor
  • I have the newest SE watch. I have spotify downloaded on both my phone and watch and up to date. I also have spotify premium and should have the ability to stream online without having to download an...
  • Sharpeness
  • Newbie
  • 3271 Views
  • 10 replies
  • 1 likes
  • 3271 Views
  • 10 replies
  • 1 likes

Superuser Contribution I can't scroll on the left side of the screen.

It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc.PlanPremiumCountryBrazilDevice(iPhone 6S)Operating System(iOS 15.7.5)My Question or IssueHow do i fix this?

  • Regular
  • It only happens in Spotify, and it's not a issue with my display. Already performed a clean reinstall etc etc. Plan Premium Country Brazil Device (iPhone 6S) Operating System (iOS 15.7.5) ...
  • marthelheim
  • Casual Listener
  • 3853 Views
  • 23 replies
  • 1 likes
  • 3853 Views
  • 23 replies
  • 1 likes

I'm unable to edit cover or title of playlists.

I'm unable to edit cover or title of playlists. Have tried uninstalling and reinstalling + updating the app. No luck.

  • Newbie
  • I'm unable to edit cover or title of playlists. Have tried uninstalling and reinstalling + updating the app. No luck.
  • Gail207Martinez
  • Casual Listener
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution I still can’t access AI DJ

I am on version 8.8.50 and my iCloud country is Australian. Can we not access it here? I am a premium member and have checked in home -> music.

  • Newbie
  • I am on version 8.8.50 and my iCloud country is Australian. Can we not access it here?   I am a premium member and have checked in home -> music.
  • bbbb1423g
  • Visitor
  • 3153 Views
  • 8 replies
  • 1 likes
  • 3153 Views
  • 8 replies
  • 1 likes

Superuser Contribution Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Hey folks! Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out!   Not seeing the 'Download...
  • Yofrez
  • Visitor
  • 99905 Views
  • 126 replies
  • 34 likes
  • 99905 Views
  • 126 replies
  • 34 likes

Superuser Contribution Sound Capsule

PlanPremiumCountryBrazilDeviceIphone 14 pro maxOperating Systemios 17 My Question or IssueCurrently, 03/07 - on Sound Capsule - top artist are showing the producers/composers of the songs not only the artist.

  • Newbie
  •   Plan Premium Country Brazil Device Iphone 14 pro max Operating System ios 17   My Question or Issue Currently, 03/07 - on Sound Capsule - top artist are showing the producers/c...
  • Novy
  • Moderator
  • 255 Views
  • 1 replies
  • 1 likes
  • bug
  • 255 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why are my podcasts suddenly cutting off? (iPhone 14)

Hi! I'm trying to listen to my podcasts as I do every day and I'm suddenly running into an issue where, once clicked on, the podcasts length is significantly cut down. In this case I'm trying to listen to a 24 minute episode and it only gives me 10 m...

  • Newbie
  • Hi! I'm trying to listen to my podcasts as I do every day and I'm suddenly running into an issue where, once clicked on, the podcasts length is significantly cut down. In this case I'm trying to list...
  • OscarDC
  • Moderator
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution music glitches for a split second

PlanPremiumCountryCanada Device(iPhone 12 mini Operating System(iOS 16.3.1 My Question or Issuemusic glitches and pauses for split of a second throughout the song, very anxiety inducing as I expect it to happen all the time.

  • Newbie
  • Plan Premium Country Canada   Device (iPhone 12 mini   Operating System (iOS 16.3.1   My Question or Issue music glitches and pauses for split of a second throughout the so...
  • Yordan
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reverse sort playlist

Premium - US - iPhone 8 - ios12 large playlist takes long time to scroll down to recently added (and most likely to be played). Wish to have a feature where you can flip the order of the playlists to start woth recently added at top instead of bottom...

  • Casual Listener
  • Premium - US - iPhone 8 - ios12   large playlist takes long time to scroll down to recently added (and most likely to be played). Wish to have a feature where you can flip the order of the pla...
  • ma-eun5gh_xdq
  • Casual Listener
  • 52278 Views
  • 15 replies
  • 4 likes
  • reverse
    Reverse Order
    reverse order of lists needs changing
    Reverse playlist
    Reverse sort
  • 52278 Views
  • 15 replies
  • 4 likes

Superuser Contribution Songs not downloading to Apple Watch at all (stuck at “Downloading…” screen)

PlanPremiumCountryUSADeviceiPhone 13 Pro; Apple Watch Series 7 (GPS only, not cellular) Operating SystemiOS 15.1; watchOS 8.1 My Question or IssueI got a new watch, which is running the latest version of watchOS, and it will not start downloading son...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 Pro; Apple Watch Series 7 (GPS only, not cellular)  Operating System iOS 15.1; watchOS 8.1   My Question or Issue I got a new watch, whic...
  • vanru
  • Newbie
  • 102869 Views
  • 32 replies
  • 14 likes
  • 102869 Views
  • 32 replies
  • 14 likes

Superuser Contribution Volume control does not always work for my Sonos's Speakers

I read that I needed to go to Settings, and tap on Playback, and select, I forget, one of two different settings, but the Playback button is greyed out and not available along with many other greyed out buttons. I’m a full paying member and I don’t u...

  • Visitor
  • I read that I needed to go to Settings, and tap on Playback, and select, I forget, one of two different settings, but the Playback button is greyed out and not available along with many other greyed ...
  • Vasil
  • Moderator
  • 226 Views
  • 1 replies
  • 1 likes
  • 226 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify iMessage preview URLs no longer showing when shared.

PlanPremiumCountryUS DeviceiPhone 14 Pro Max Operating SystemiOS 16.4 My Question or IssueI've shared Spotify links with friends and family for years, but now, instead of getting a play button and album art within iMessage, I just get a "Web Player" ...

  • Regular
  • Plan Premium Country US   Device iPhone 14 Pro Max   Operating System iOS 16.4   My Question or Issue I've shared Spotify links with friends and family for years, but now, ...
  • Arianecastro1986
  • Visitor
  • 4612 Views
  • 25 replies
  • 1 likes
  • 4612 Views
  • 25 replies
  • 1 likes

I need to speak to someone,

you have sent me an email regarding unsuccessful payment

  • Visitor
  • you have sent me an email regarding unsuccessful payment
  • MateusM
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes