Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233431 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114990 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443738 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304193 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I should be able to add an entire playlist to my Liked ...
Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I sh...
Newbie
109084 Views
33 replies
10 likes
PlanPremiumCountryJapanDeviceiPhone 7 My Question or IssueHi everyone. Thanks for watching my question.I would like to listen all music for an artist, such as Norah Jones by shuffle on my iPhone's app.However always almost the same music are played.....
Plan Premium Country Japan Device iPhone 7 My Question or Issue Hi everyone. Thanks for watching my question. I would like to listen all music for an artist, such as Norah Jones by sh...
Visitor
27641 Views
5 replies
0 likes
I have noticed an issue in the ”Now Playing” view on CarPlay since I updated my devices to iOS 26. The issue is that the blurred background picture (artwork cover) doesn’t show up on the screen. It’s just a black background. However the actual artwor...
I have noticed an issue in the ”Now Playing” view on CarPlay since I updated my devices to iOS 26. The issue is that the blurred background picture (artwork cover) doesn’t show up on the s...
Spotify Star
894 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPad Pro 3rd genOperating SystemiOS 18.5 My Question or IssueSpotify iPad app running in split-view and landscape mode as of this week keeps losing the "now playing" page/controls -- like where I could pause/play,...
Plan Premium Country United States Device iPad Pro 3rd gen Operating System iOS 18.5 My Question or Issue Spotify iPad app running in split-view and landscape mode as of this week ke...
Newbie
2621 Views
8 replies
0 likes
For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I wouldn’t even get the video for said 30 minutes. I’...
For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I ...
Regular
11195 Views
17 replies
2 likes
PlanPremiumCountrySpainDeviceIphone 15 pro maxOperating SystemiOS 26 My Question or IssueI've installed the latest version of Spotify on my 2025 iMac, this year's iPad, and my iPhone Pro Max 15. The lossless option isn't showing up in the settings. I...
Plan Premium Country Spain Device Iphone 15 pro max Operating System iOS 26 My Question or Issue I've installed the latest version of Spotify on my 2025 iMac, this year's iPad, and m...
Visitor
2019 Views
3 replies
1 likes
Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema
Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema
Visitor
17802 Views
3 replies
1 likes
the lyrics tab is no longer available under any of the now playing tabs. PlanPremiumCountryUSA DeviceiPhone 13 My Question or Issue
the lyrics tab is no longer available under any of the now playing tabs. Plan Premium Country USA Device iPhone 13 My Question or Issue
Newbie
9628 Views
12 replies
3 likes
Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever compression method they are using. I was a premium memb...
Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever comp...
Visitor
7664 Views
5 replies
9 likes
I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot recognise the account even though they work fine log...
I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot r...
Visitor
40916 Views
53 replies
22 likes
PlanPremiumCountryUsDeviceiPhone 16Operating SystemiOS 26.0.1, Spotify 9.0.90.1227My Question or IssueIf you start playing a song in an album and switch to a song from a different album the album view of the first song displays as the song playing (1...
Plan Premium Country Us Device iPhone 16 Operating System iOS 26.0.1, Spotify 9.0.90.1227 My Question or Issue If you start playing a song in an album and switch to a song from a different a...
Spotify Star
356 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Not applicable
576 Views
3 replies
0 likes
PlanFreeCountryUKDeviceiPhone SE 3Operating SystemiOS 26.0My Question or Issueas the topic said, every sone went gray and not available
Plan Free Country UK Device iPhone SE 3 Operating System iOS 26.0 My Question or Issue as the topic said, every sone went gray and not available
Spotify Star
376 Views
1 replies
0 likes
Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be updated on iOS.
Please, customize the Timer button so that when we are listening to music, it says "When the song ends" instead of "When the episode ends." On Android, this is already the case. It needs to be update...
Moderator
1199 Views
6 replies
0 likes
Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...
Plan-duo plan Free/Premium Country-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.) My...
Visitor
1264 Views
6 replies
0 likes
I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All songs are downloaded onto my device. This is happeni...
I am experiencing issues with Spotify app on my iPhone 11 (software version 14.7.1) where song will not play or start playing and stop after some time (anywhere between a second to 10 seconds). All s...
Moderator
2644 Views
8 replies
2 likes
Hi everyone!, I have an iPhone SE that I bought in 2017 (iOS 10.3.2 (14F89) - never updated it) on which, until recently, I was running without issues some pre-2019 version of Spotify (I haven't been able to figure out exactly what version, though I ...
Hi everyone!, I have an iPhone SE that I bought in 2017 (iOS 10.3.2 (14F89) - never updated it) on which, until recently, I was running without issues some pre-2019 version of Spotify (I hav...
Visitor
30505 Views
5 replies
0 likes
PlanPremiumDeviceiPhone 15 Pro Spotify 9.0.88.1402iOS 18.6.1 My Question or IssueIf I have a custom sort order on a playlist and then press the edit button, the songs are not in the same order as my sort order. It seems that they are in the order the...
Plan Premium Device iPhone 15 Pro Spotify 9.0.88.1402 iOS 18.6.1 My Question or Issue If I have a custom sort order on a playlist and then press the edit button, the songs are no...
Moderator
476 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 13 pro)Operating System(iOS 18.6.2) My Question or IssueI’m trying to create a collaborative playlist with my friends and every time they click on the link I send it just brings them to the playlist where they are n...
Plan Premium Country USA Device (iPhone 13 pro) Operating System (iOS 18.6.2) My Question or Issue I’m trying to create a collaborative playlist with my friends and every time they c...
Casual Listener
3746 Views
2 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemiOS12 My Question or Issue Bluetooth headphones are too loud even on the lowest setting. At one notch, they’re unbearable, one notch down, they’re off. From hours of internet searching, this seems ...
Plan Premium Country USA Device iPhone 6s Operating System iOS12 My Question or Issue Bluetooth headphones are too loud even on the lowest setting. At one notch, they...
Casual Listener
73230 Views
14 replies
6 likes
