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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226463 Views

53 replies

13 likes

  • 226463 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151640 Views

507 replies

108 likes

  • 151640 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106247 Views

19 replies

38 likes

  • 106247 Views
  • 19 replies
  • 38 likes

Superuser Contribution Apple Watch Audio is Crackly and Staticky

PlanPremiumCountryUSADeviceiPhone X, Apple Watch (no data version) My Question or IssueI already talked to a support person yesterday and they said that it's an issue other have already reported on. They said there are looking to identify the problem...

Newbie

Plan Premium Country USA Device iPhone X, Apple Watch (no data version)   My Question or Issue I already talked to a support person yesterday and they said that it's an issue other have ...

Dessi

Moderator

5666 Views

35 replies

2 likes

  • 5666 Views
  • 35 replies
  • 2 likes

Superuser Contribution Spotify App on IPhone

For some reason if I try to open the Spotify app from the Spotify website via a safari app on my iPhone it says action can’t be completed or when I try searching for the app on the Home Screen of my iPhone the app does not show up. Both the app and m...

Visitor

For some reason if I try to open the Spotify app from the Spotify website via a safari app on my iPhone it says action can’t be completed or when I try searching for the app on the Home Screen of my ...

MihailY

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuttering music and losing connection to Apple HomePod mini through Airplay

PlanPremiumCountrySwedenDeviceiPhone Xs MaxOperating SystemiOS 16.2 My Question or Issue When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16.2) through my iPhone, via Airplay, the music stutters a lot and I can't play for more th...

Casual Listener

Plan Premium Country Sweden Device iPhone Xs Max Operating System iOS 16.2   My Question or Issue   When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16....

Kvurf

Casual Listener

28563 Views

47 replies

16 likes

  • 28563 Views
  • 47 replies
  • 16 likes

Solved!!Superuser Contribution “Hey Spotify” disappeared from iPhone app

PlanPremiumCountry USA DeviceiPhone 13 miniOperating SystemiOS 15 Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked great until yesterday. I was using it in my car connecting via Bluetooth. Now nothi...

Newbie

Plan Premium Country USA   Device iPhone 13 mini Operating System iOS 15   Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked grea...

reyku

Casual Listener

9476 Views

16 replies

2 likes

  • 9476 Views
  • 16 replies
  • 2 likes

Remove myself from a blend

Its been a few months that my friend and me fell apart and there is this blend that has been there between us. Since the past few days I have been trying to leave the blend and spotify doesn’t allow me, it has been saying “Something went wrong. Try a...

Newbie

Its been a few months that my friend and me fell apart and there is this blend that has been there between us.  Since the past few days I have been trying to leave the blend and spotify doesn’t...

Amay

Spotify Star

771 Views

1 replies

0 likes

Discussion
Possible Bug
Question
  • 771 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music slows down when put into noise cancellation

This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds then speeds up for a couple seconds trying to play where it left off. ...

Regular

This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds  then speeds u...

f0rcegr0wn

Casual Listener

5722 Views

19 replies

3 likes

  • 5722 Views
  • 19 replies
  • 3 likes

Solved!!Superuser Contribution Add the search bar back when adding a song to a playlist

The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I have 250 (most i probably dont check) but having to sc...

Visitor

The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I hav...

Yordan

Moderator

3398 Views

30 replies

19 likes

  • 3398 Views
  • 30 replies
  • 19 likes

Superuser Contribution Can Spotify still run on my old iPad 2, iOS 9.3.5 ?

Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Store, it will no longer accept my login details, even thou...

Casual Listener

Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Stor...

IT-koncept

Visitor

3626 Views

5 replies

0 likes

  • 3626 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution different interface on ipad vs new phone

PlanFreeCountryUSDeviceiPhone 14, iPad Pro 2nd genOperating SystemiOS 17.3 (both) My Question or Issuefor about a year i’ve had spotify downloaded on my old ipad. i recently decided to download it on my phone as well. the issue is when i go to see my...

Newbie

Plan Free Country US Device iPhone 14, iPad Pro 2nd gen Operating System iOS 17.3 (both)   My Question or Issue for about a year i’ve had spotify downloaded on my old ipad. i recently ...

Windymoon1

Newbie

3292 Views

3 replies

0 likes

  • 3292 Views
  • 3 replies
  • 0 likes

App suddenly not working on my I Phone

Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load, but then it. Spotify works fine on my laptop...

Visitor

Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load...

asneeky

Visitor

410 Views

1 replies

1 likes

  • 410 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify widget won't load

My Question or IssueSpotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 沈 I've tried deleting the app, updating it, and changing the colors. PlanPremiumCountryBras...

Casual Listener

My Question or Issue Spotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 🥲 I've tried deleting the app, updati...

Joan

Moderator

1121 Views

6 replies

2 likes

  • 1121 Views
  • 6 replies
  • 2 likes

Superuser Contribution Next From list - "Remove" and "Add to queue" NOT WORKING

PlanPremiumDevice(iPhone 11)Operating System(iOS 17.6.1) My Question or IssueWhen I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no longer working. I can still click the circle next to the song and a green check a...

Casual Listener

  Plan Premium Device (iPhone 11) Operating System (iOS 17.6.1)   My Question or Issue When I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no l...

Etothetaui

Visitor

14706 Views

35 replies

13 likes

  • 14706 Views
  • 35 replies
  • 13 likes

Support for iPod Ended

hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep.now, I’m considering on buying the seventh and last generation ...

Casual Listener

hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep. now, I’m c...

vespertine3

Casual Listener

323 Views

2 replies

0 likes

  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay not working at all

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

Visitor

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

tomaesop

Newbie

4783 Views

9 replies

0 likes

  • 4783 Views
  • 9 replies
  • 0 likes

Superuser Contribution playlist not playing songs from playlist

PlanFreeCountryUSADeviceiPhone 12Operating SystemIOS 17 My Question or IssueI play a playlist with 30 songs, the last 40 songs I have listened to while playing my playlist, not a single one has been from my playlist. It seems like Spotify is trying t...

Casual Listener

  Plan Free Country USA Device iPhone 12 Operating System IOS 17   My Question or Issue I play a playlist with 30 songs, the last 40 songs I have listened to while playing my pla...

Benny8986

Casual Listener

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Superuser Contribution One song stored on two different devices not recognized as the same song

DeviceiPhone & Windows LaptopOperating SystemWindows 11 & iOS 17.6.1 My Question or IssueI've recently started using Spotify's local file's function. When I made a playlist on my computer with files stored on my computer, I wasn't able to access them...

Casual Listener

Device iPhone & Windows Laptop Operating System Windows 11 & iOS 17.6.1   My Question or Issue I've recently started using Spotify's local file's function. When I made a playlist o...

OscarDC

Moderator

378 Views

3 replies

0 likes

  • 378 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Podcast playback speed resets to 1x after switching from desktop with 1,3x speed

PlanPremium DuoCountryThe Netherlands DeviceIPhone 13 ProOperating SystemiOS 18.1.1 My Question or IssueWhen I listen to music or a podcast on my desktop app I use 1,3x podcast speed. On my phone the speed is also set to 1,3x. When I switch listening...

Casual Listener

Plan Premium Duo Country The Netherlands   Device IPhone 13 Pro Operating System iOS 18.1.1   My Question or Issue When I listen to music or a podcast on my desktop app I use 1,3...

simpro89

Casual Listener

2093 Views

7 replies

0 likes

  • 2093 Views
  • 7 replies
  • 0 likes

Superuser Contribution Audiobooks don’t play next chapter

PlanPremiumCountryUKDeviceiPhone 13 Pro MaxOperating SystemiOS 17.1 My Question or Issue when I download an audiobook and play through it, as each chapter ends it should automatically play the next one but it does not. I have to completely close down...

Newbie

Plan Premium Country UK Device iPhone 13 Pro Max Operating System iOS 17.1   My Question or Issue   when I download an audiobook and play through it, as each chapter ends it shou...

Cece222

Visitor

8928 Views

20 replies

1 likes

  • 8928 Views
  • 20 replies
  • 1 likes