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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226386 Views

53 replies

13 likes

  • 226386 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151618 Views

506 replies

108 likes

  • 151618 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106234 Views

19 replies

38 likes

  • 106234 Views
  • 19 replies
  • 38 likes

Superuser Contribution iOS crashing on startup, midway through first song

Currently using iOS v8.9.38.455. The app crashes midway through the first song upon startup. Restarting the app then replays the "crashed" song from the beginning. The behavior occurs maybe 70% of the time, and occurs on my favorite (and largest) pla...

Casual Listener

Currently using iOS v8.9.38.455. The app crashes midway through the first song upon startup. Restarting the app then replays the "crashed" song from the beginning. The behavior occurs maybe 70% of ...

Caco8610

Visitor

1118 Views

5 replies

1 likes

  • 1118 Views
  • 5 replies
  • 1 likes

Superuser Contribution AirPods Connection Reliability Problems

PlanPremium (Student)CountryUnited StatesDeviceiPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd GenerationOperating SystemiOS 12.3 (Build: 16F5129d) My Question or IssueWhen listening from Spotify, AirPods consistently cut out and back in on the music...

Casual Listener

Plan Premium (Student) Country United States Device iPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd Generation Operating System iOS 12.3 (Build: 16F5129d)   My Question or Iss...

Smartdekho

Newbie

30983 Views

15 replies

7 likes

  • 30983 Views
  • 15 replies
  • 7 likes

Superuser Contribution Spotify saying "Spotify can't play this right now" and skipping songs?

PlanFreeCountryUSADeviceiPad Air 4th GenOperating SystemIPad OS 18.3.1 I use Spotify on the web player, NOT THE APP, and I'd prefer to keep using the web player if at all possible. My Question or IssueLast night when I used Spotify it was completely ...

Newbie

Plan Free Country USA Device iPad Air 4th Gen Operating System IPad OS 18.3.1   I use Spotify on the web player, NOT THE APP, and I'd prefer to keep using the web player if at all possi...

AlejaR

Moderator

991 Views

5 replies

1 likes

  • 991 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify crashes when i search for songs in a playlist and try to swipe them into my queue

PlanPremiumCountryAustriaDeviceiPhone 15Operating SystemiOS 18.3 My Question or IssueMy Spotify App always crashes when i search for a specific song in a playlist and try to swipe it into my queue. However, i can add it normaly over the playlist or o...

Regular

Plan Premium Country Austria Device iPhone 15 Operating System iOS 18.3   My Question or Issue My Spotify App always crashes when i search for a specific song in a playlist and try to ...

Kipfal

Regular

10817 Views

59 replies

11 likes

  • 10817 Views
  • 59 replies
  • 11 likes

Solved!!Superuser Contribution Cant play any music

Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands or at least my playlist. If i’ve just opened an app...

Regular

Recently everything was ok(literally yesterday), but today when i’ve tried to play some music it says me “You’re trying Premium feature” but im not. Im just trying to listen music of different bands ...

luvsoo

Regular

1504 Views

10 replies

3 likes

  • 1504 Views
  • 10 replies
  • 3 likes

Superuser Contribution Video podcasts not finishing

When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.

Visitor

When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.

Robadobdob

Roadie

397 Views

2 replies

0 likes

  • 397 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unwanted playlist won’t delete even after clicking delete playlist.

I have clicked on delete playlist many times on both my MacBook Pro & iPhone, reinstalled the app from new on my iPhone and logged out and in three times and the playlist will not vanish from library

Casual Listener

I have clicked on delete playlist many times on both my MacBook Pro & iPhone, reinstalled the app from new on my iPhone and logged out and in three times and the playlist will not vanish from lib...

Yordan

Moderator

410 Views

4 replies

0 likes

  • 410 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist for pets not working

I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”

Casual Listener

I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”

orbitrfly

Visitor

9857 Views

28 replies

0 likes

  • 9857 Views
  • 28 replies
  • 0 likes

Superuser Contribution Removing duplicate songs removes BOTH tracks

PlanPremiumDeviceiPhone XOperating SystemLatest iOS 13 My Question or IssueJust noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes removes BOTH tracks, not just the one I have un-liked. Is this a known thing?

Casual Listener

Plan Premium Device iPhone X Operating System Latest iOS 13   My Question or Issue Just noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes remov...

tnebesar

Regular

13445 Views

30 replies

8 likes

bug
Duplicate Songs
duplicates
liked
  • 13445 Views
  • 30 replies
  • 8 likes

Superuser Contribution Discover Weekly playlist broken

PlanPremiumCountry Device(iPhone 12 Pro)Operating System(iOS 17.4.1) My Question or IssueThe “Discover Weekly” playlist suddenly breaks every Monday. It shows all items in the beginning but suddenly limits to a total of 5 entries. Happened last week ...

Regular

Plan Premium Country   Device (iPhone 12 Pro) Operating System (iOS 17.4.1)   My Question or Issue The “Discover Weekly” playlist suddenly breaks every Monday. It shows all items ...

Yordan

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate Explicit content icon in South Korea

PlanPremium IndividualCountrySouth KoreaDeviceiPhone 14 ProOperating SystemiOS 18.3.1 My Question or Issue There's two 19 icons when I play 19+ music in South Korea(Explicit Content)They mean the exactly same but with different shapes.Couldn't it be ...

Visitor

Plan Premium Individual Country South Korea Device iPhone 14 Pro Operating System iOS 18.3.1   My Question or Issue       There's two 19 icons when I play 19+ mus...

Yordan

Moderator

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't select songs

Plan: FreeCountry: Canada Device: iPhone XROperating System: iOS 14.8 My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my iPhone, if I select an album, I can't click on any songs from that album. That is, none ...

Visitor

Plan: Free Country: Canada   Device: iPhone XR Operating System: iOS 14.8   My apologies if this has been asked and answered elsewhere, but I couldn't locate it. On my ...

Simidsz

Visitor

19351 Views

16 replies

0 likes

  • 19351 Views
  • 16 replies
  • 0 likes

Superuser Contribution Siri plays radio based on song requested, never the actual song

PlanFree/PremiumCountry DeviceiPhone 12proOperating SystemIOS 16.6 seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it go it plays “let it go radio” instead. I’ve tried a number of songs, I’ve tried...

Newbie

Plan Free/Premium Country   Device iPhone 12pro Operating System IOS 16.6   seems to have been since we went from premium to free but whenever I ask Siri to play a song- or let it ...

Aniah22

Newbie

1661 Views

3 replies

0 likes

  • 1661 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Features not available for everyone

There’s so many Spotify features that’s not available for everyone. I get that some of them have to do with licensing (like audiobooks), but some features has rolled out years ago to some users, while others still haven’t got them. Specifically I’m t...

Regular

There’s so many Spotify features that’s not available for everyone. I get that some of them have to do with licensing (like audiobooks), but some features has rolled out years ago to some users, whil...

Billy-J

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Family can play certain tracks but I can’t!

hoping someone can shed some light on this for me - it’s very weird. I have a family premium account, shared with 2 kids and wife. All 3 of them can play all Radiohead tracks and albums on their iPhones, but when I try to play the same track on my iP...

Casual Listener

hoping someone can shed some light on this for me - it’s very weird.  I have a family premium account, shared with 2 kids and wife. All 3 of them can play all Radiohead tracks and albums on...

Bittencourt

Spotify Star

263 Views

3 replies

0 likes

  • 263 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist description not showing

Plan PremiumCountryUSADeviceiPhone 8Operating SystemIOS 13.4.1 My Question or IssueOn the mobile app I am unable to view the full description of a playlist. I can see the first two lines and then it cuts off. I have tried clicking it to see if it wou...

Casual Listener

Plan  Premium Country USA Device iPhone 8 Operating System IOS 13.4.1   My Question or Issue On the mobile app I am unable to view the full description of a playlist. I can see th...

1286120936

Casual Listener

52662 Views

44 replies

36 likes

  • 52662 Views
  • 44 replies
  • 36 likes