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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

222372 Views

53 replies

13 likes

  • 222372 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

149852 Views

506 replies

108 likes

  • 149852 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105555 Views

19 replies

38 likes

  • 105555 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Siri vs Spotify

PlanPremiumCountryItaliaDevice(iPhone 15)Operating System(iOS 18.3.1.) My Question or IssueDopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento di sistema o di Spotify) quando dico “Ehi Siri riproduci (nome canzone) sull’app Sp...

Casual Listener

  Plan Premium Country Italia Device (iPhone 15) Operating System (iOS 18.3.1.)   My Question or Issue Dopo l’ultimo aggiornamento (non mi è chiaro se dopo l’ultimo aggiornamento...

Monipulli88

Casual Listener

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

Adding Songs to Playlists and Playlist Order

Family, Premium, USA, iPhone 11 Pro, iOS 13 I have a new issue with adding songs to playlists. If I listening to a song and click to add it to a Playlist, the Playlists used to come up in alphabetical order. Now they come up in order created. I almos...

Casual Listener

Family, Premium, USA, iPhone 11 Pro, iOS 13   I have a new issue with adding songs to playlists.  If I listening to a song and click to add it to a Playlist, the Playlists ...

squidgewinkle

Gig Goer

545 Views

1 replies

2 likes

  • 545 Views
  • 1 replies
  • 2 likes

Mobile data usage was 5GB in 90 minutes without me downloading or changing anything

PlanPremium CountryGermany DeviceiPhone 15 Pro Operating SystemiOS 17.5.1 My Question or IssueMobile data usage was 5GB in 90 minutes without me downloading or changing anything. I was unsure whether it was Spotify, so I booked another 100MB package....

Newbie

Plan Premium   Country Germany   Device iPhone 15 Pro   Operating System iOS 17.5.1   My Question or Issue Mobile data usage was 5GB in 90 minutes without me download...

Drat76

Casual Listener

750 Views

3 replies

1 likes

  • 750 Views
  • 3 replies
  • 1 likes

Superuser Contribution local files is not showing up in settings page

PlanPremiumCountry netherlandsDeviceiphone 13 pro maxOperating Systemios 18.2My Question or Issuemy local files just randomly dissapeared from my settings page but before it worked perfectly fine but i want to listen to my downloaded music from my pc...

Casual Listener

Plan Premium Country  netherlands Device iphone 13 pro max Operating System ios 18.2 My Question or Issue my local files just randomly dissapeared from my settings page but ...

Not applicable

452 Views

2 replies

0 likes

  • 452 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How do you find older history

How do you find older history of artists or albums you played not showing currently in artists or album section of history

Regular

How do you find older history of artists or albums you played not showing currently in artists or album section of history

sackriverfilms

Casual Listener

270293 Views

14 replies

2 likes

  • 270293 Views
  • 14 replies
  • 2 likes

Superuser Contribution Spotify “Go to Radio” missing

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...

Visitor

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...

Eni

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Video podcast briefly interrupted when opening Spotify app

When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second. To reproduce:1. Open Spotify app on iOS (9.0.18) and play a video podcast. The John Campea Show Podcast has several.2. Leave t...

Casual Listener

When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second.   To reproduce: 1. Open Spotify app on iOS (9.0.18) and play a vide...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I search within a playlist?

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if I can’t but I want to know why, is search only avai...

Newbie

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if ...

Yordan

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps disconnecting from chromecast

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueEvery few songs/minutes my chromecast audio disconnects from Spotify app and has troubles connecting back in. I've checked the issue and it only happens with Spotify.

Newbie

Plan Premium Country   Device iPhone 7 Operating System iOS 13.4   My Question or Issue Every few songs/minutes my chromecast audio disconnects from Spotify app and has troubles c...

RayInStl

Casual Listener

20008 Views

31 replies

19 likes

  • 20008 Views
  • 31 replies
  • 19 likes

Superuser Contribution Spotify Kids can’t turn off shuffle

PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...

Newbie

Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7   My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...

Spiffylike

Newbie

5116 Views

18 replies

2 likes

kids
settings
shuffle
  • 5116 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

Casual Listener

Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...

31q2plkmm7iv7ilvcjli

Casual Listener

4413 Views

8 replies

0 likes

  • 4413 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Apple TV - I have to log in every time I use the Spotify app

PlanPremiumCountryUnited StatesDeviceApple TV 4th GenOperating SystemtvOS 14.7My Question or IssueI do not stay logged in on the Apple TV app. Almost every time I use the app (it may stay logged in for a few hours), it asks me to log in and gives me ...

Roadie

Plan Premium Country United States Device Apple TV 4th Gen Operating System tvOS 14.7 My Question or Issue I do not stay logged in on the Apple TV app. Almost every time I use the app (it ma...

superdifficult

Newbie

51772 Views

150 replies

28 likes

  • 51772 Views
  • 150 replies
  • 28 likes

Superuser Contribution upgraded to Premium now can't play Podcasts

Plan - PremiumCountry - USA Device - iPhone SEOperating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, and I can still see podcasts I regularly listen to on the home screen, but if I try to select a po...

Regular

  Plan - Premium Country - USA   Device - iPhone SE Operating System - iOS version 16.5.1   My Question - Just upgraded from free to premium. Music plays fine, an...

Oddill21

Casual Listener

2080 Views

13 replies

0 likes

  • 2080 Views
  • 13 replies
  • 0 likes

Superuser Contribution Playback randomly stops

Plan: PremiumCountry: USADevice: iPhone 15 Pro, Airpods Pro 2Operating System: iOS 18.3 (iPhone) My Question or IssueWhen I'm listening to Spotify using my airpods, I will experience an issue where the playback (music/podcast) will randomly pause (it...

Newbie

Plan: Premium Country: USA Device: iPhone 15 Pro, Airpods Pro 2 Operating System: iOS 18.3 (iPhone)   My Question or Issue When I'm listening to Spotify using my airpod...

AlejaR

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I Not Play Albums on Mobile?

PlanFreeCountryUSADeviceiPhone 13Operating SystemiOS 17.1.2 My Question or IssueI was trying to listen to the new Blink album on my phone and i tap on the album and it has a list of songs but they aren't the tracks on the album. I tried looking at ot...

Regular

Plan Free Country USA Device iPhone 13 Operating System iOS 17.1.2   My Question or Issue I was trying to listen to the new Blink album on my phone and i tap on the album and it ha...

clarebearnz

Visitor

973 Views

8 replies

0 likes

  • 973 Views
  • 8 replies
  • 0 likes

Áudio 5.1

PlanpremiumCountryBrazilDeviceiPhone 8, Macbook Pro late 2012, TV LG SM8100PSAOperating SystemiOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30 My Question or IssuePrezados, como faço para ouvir conteúdo do Spotify em 5.1 canais em um home theater LG...

Visitor

Plan premium Country Brazil Device iPhone 8, Macbook Pro late 2012, TV LG SM8100PSA Operating System iOS 13.41, MacOS Catalina 10.15.4, webOS 04.71.30   My Question or Issue Prezados, ...

LucasEduardo1

Newbie

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album cover flickers and volume controle issues when using Spotify Connect

I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio system. When playing music on my iPad or iPhone, th...

Regular

I just updates the Spotify app to version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Since this version, on both devices, the album cover keeps flickering when streaming via Spotify to my audio ...

ahshayah

Casual Listener

12815 Views

18 replies

5 likes

  • 12815 Views
  • 18 replies
  • 5 likes

Superuser Contribution turn off lyrics

please PLEASE provide an option to turn OFF lyrics!

Visitor

please PLEASE provide an option to turn OFF lyrics!

MRSTMUSIC

Casual Listener

510 Views

2 replies

0 likes

  • 510 Views
  • 2 replies
  • 0 likes

Am I hacked?

I have spotify premium and am logged in using my Facebook account on an Iphone device. Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs and the same songs are also on recently listened section whe...

Casual Listener

I have spotify premium and am logged in using my Facebook account on an Iphone device.   Recently, I noticed random Spanish songs in my "liked songs" section - I don't listen to Spanish songs ...

Bluesky44

Casual Listener

283 Views

3 replies

1 likes

  • 283 Views
  • 3 replies
  • 1 likes