bug or hacked?

[ar181]

My Question or Issue

My spotify started doing some random movement, I wonder if it looks like a bug or someone else has access. What does it look like?

Plan

Premium

Country

Spain

Device

iphone 14

Operating System

ios

[OscarDC]

Hey @ar181,

Thank you for reaching out to the Community and welcome.

In this type of case we'd first recommend following the security process mentioned here just to make sure no one else has access to your account. 

If the issue persists, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. If it doesn't happen on a different device, we'd recommend performing a clean reinstall of the app on your iPhone by following the steps in this article.

Let us know how it goes.