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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245380 Views

27 replies

5 likes

  • 245380 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130012 Views

119 replies

13 likes

Other
  • 130012 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3232 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309416 Views

62 replies

16 likes

  • 309416 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133152 Views

19 replies

38 likes

  • 133152 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify not connecting to Apple carplay

my Spotify will not connect to my Apple CarPlay even tho my whole ford system was recently reset back to factory settings due to upgrades required. I’ve uninstalled and reinstalled Spotify app and lost everything but it continuously tells me Spotify ...

Newbie

my Spotify will not connect to my Apple CarPlay even tho my whole ford system was recently reset back to factory settings due to upgrades required.  I’ve uninstalled and reinstalled Spotify app...

Eni

Moderator

3243 Views

3 replies

0 likes

  • 3243 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sound capsule not refreshing

PlanPremiumCountryIndiaDeviceiPhone 16Operating SystemiOS 18.6.2My Question or IssueThe sound capsule on my device has not updated for the past week, i have done a fresh install of the app, logged in and out of the appthe app version is 9.0.80.1341

Newbie

  Plan Premium Country India Device iPhone 16 Operating System iOS 18.6.2 My Question or Issue The sound capsule on my device has not updated for the past week, i have done a fresh ins...

Arjun0110

Casual Listener

4029 Views

17 replies

4 likes

  • 4029 Views
  • 17 replies
  • 4 likes

DATA SAVER MODE STUCK on IPhone

PlanPremiumCountryUSDevice(iPhone XS MAX,Operating System(iOS 13 My Question or IssueHey, as seen before... I have finally found that I am also stuck on DATA saving mode on IOS. This was a topic a while ago and I have already gone through the thread ...

Casual Listener

Plan Premium Country US Device (iPhone XS MAX, Operating System (iOS 13   My Question or Issue Hey, as seen before... I have finally found that I am also stuck on DATA saving mode on I...

sleepytiger17

Casual Listener

24472 Views

9 replies

1 likes

  • 24472 Views
  • 9 replies
  • 1 likes

Superuser Contribution Search for certain artists causes Spotify app to get stuck in near-endless loading

Hi, I'm having trouble with the most recent iPhone app version for a few weeks, probably since the update: Searching for certain artists (e.g. "Die drei Fragezeichen") and then clicking directly on the proposed and intended artist search result cause...

Casual Listener

Hi,   I'm having trouble with the most recent iPhone app version for a few weeks, probably since the update: Searching for certain artists (e.g. "Die drei Fragezeichen") and then clicking dire...

Luja1

Newbie

3373 Views

15 replies

7 likes

  • 3373 Views
  • 15 replies
  • 7 likes

Solved!!Superuser Contribution Video interrupts music

PlanPremiumDeviceiPhoneMy Question or IssueWhen I am listening to my music and I go back to the Home section in the spotify app as soon as there are video suggestions in a section (e.g. Video podcast) the video starts playing and interrupts the curre...

Casual Listener

Plan Premium Device iPhone My Question or Issue When I am listening to my music and I go back to the Home section in the spotify app as soon as there are video suggestions in a section (e.g. Vid...

475

Casual Listener

1212 Views

6 replies

0 likes

  • 1212 Views
  • 6 replies
  • 0 likes

Superuser Contribution Removing duplicate songs removes BOTH tracks

PlanPremiumDeviceiPhone XOperating SystemLatest iOS 13 My Question or IssueJust noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes removes BOTH tracks, not just the one I have un-liked. Is this a known thing?

Casual Listener

Plan Premium Device iPhone X Operating System Latest iOS 13   My Question or Issue Just noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes remov...

frdnd

Regular

17010 Views

31 replies

10 likes

bug
Duplicate Songs
duplicates
liked
  • 17010 Views
  • 31 replies
  • 10 likes

Superuser Contribution Why does my Spotify keep connecting to a device I don’t own?

This has happened twice, I play a song and then it switches to playing on iPhone to “mini bedroom speaker” I don’t have any devices under that name. It also switches the song as if someone else is controlling it. This keeps happening until I turn my ...

Visitor

This has happened twice, I play a song and then it switches to playing on iPhone to “mini bedroom speaker” I don’t have any devices under that name. It also switches the song as if someone else is co...

Novy

Moderator

1181 Views

3 replies

0 likes

  • 1181 Views
  • 3 replies
  • 0 likes

Superuser Contribution App doesn't save podcast episodes filter

I don't want to see every episode for a specific podcast. I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the All Episode button, choose "Unplayed" and it filters perf...

Casual Listener

I don't want to see every episode for a specific podcast.  I'm crusing down the road and I want to choose a podcast, see ONLY the ones I haven't listened to, select one and go. So, I select the ...

Laurie22

Casual Listener

5707 Views

13 replies

27 likes

  • 5707 Views
  • 13 replies
  • 27 likes

Superuser Contribution group session - song keeps starting over

PlanPremiumCountryUSADevice(iPhone 6s)Operating SystemiOS 13.5.1 My Question or IssueI have started a group session and have a queue going. During the middle of songs, the song automatically starts over, multiple times within the same song and with m...

Visitor

Plan Premium Country USA Device (iPhone 6s) Operating System iOS 13.5.1   My Question or Issue I have started a group session and have a queue going.  During the middle of songs, ...

Jmilligan

Casual Listener

13770 Views

23 replies

7 likes

bug
Group Session
group session bug
iOS
  • 13770 Views
  • 23 replies
  • 7 likes

Superuser Contribution iOS App not loading when connected to Internet

PlanPremiumCountryUSADeviceiPhone 15 ProOperating SystemiOS 18.6.1 My Question or IssueWhen I open the Spotify app, my music does not load, the app freezes, I am unable to click on any playlist, and if I can click, the loading page is where I am stuc...

Casual Listener

Plan Premium Country USA Device iPhone 15 Pro Operating System iOS 18.6.1   My Question or Issue When I open the Spotify app, my music does not load, the app freezes, I am unable to ...

Ivelina

Moderator

7447 Views

18 replies

0 likes

  • 7447 Views
  • 18 replies
  • 0 likes

Sped-up audio after connecting to Bluetooth

PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify audio, and has occurred on AirPods, in my car, and on my Bluetooth speaker.

Roadie

Plan Premium Country USA Device iPhone 16 Operating System iOS 26   After connecting to a Bluetooth device, the first 5-10 seconds of audio are sped up. This only occurs with Spotify au...

ribezaz

Spotify Star

263 Views

1 replies

1 likes

bluetooth
  • 263 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS] Buttons too close to the edge in queue

I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support who are unable to inform the developers.Please fix...

Roadie

I noticed when there are no items lined up in the queue, and it’s only the currently playing item, then the play/pause button is way too close to the edge. I already wasted time with livechat support...

Dessi

Moderator

2043 Views

10 replies

0 likes

  • 2043 Views
  • 10 replies
  • 0 likes

Superuser Contribution Opening Facebook pauses Spotify

PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 My Question or IssueSpotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected to a Bluetooth device.

Roadie

Plan Premium Country USA Device iPhone 16 Operating System iOS 26   My Question or Issue Spotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected t...

Dessi

Moderator

1204 Views

1 replies

0 likes

Connect
Other
  • 1204 Views
  • 1 replies
  • 0 likes

Bring back old song cover size in the playlists

Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.

Newbie

Hello, the new song cover size in playlists look way too small. I propose to bring it back to the way it was.

MattSuda

Spotify Star

252 Views

2 replies

0 likes

  • 252 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Messages

PlanPremium CountryPakistanDeviceiPhone 12Operating SystemiOS 26 My Question or IssueSo before I changed my region I was on Spotify messages messaging friends and when I did change (to Pakistan the current region I am in) it took it away. And when I ...

Newbie

  Plan Premium  Country Pakistan Device iPhone 12 Operating System iOS 26   My Question or Issue So before I changed my region I was on Spotify messages messaging friends an...

Novy

Moderator

2078 Views

1 replies

0 likes

messages
Region Specific
Spotify Messages
  • 2078 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t view ‘new releases’ on mobile app

on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August.Rest of the categories in the search are working fine. im on iphone16 and its in the app that its not working.

Casual Listener

on New Releases, it says that browse isn’t working right now. It’s been saying this for months - I first noticed it in August. Rest of the categories in the search are working fine.  im on...

gezitsme

Casual Listener

3049 Views

10 replies

0 likes

  • 3049 Views
  • 10 replies
  • 0 likes

Spotify crashes when I try to open Setting and Privacy on iPhone 15

PlanPremium FamilyCountryUnited StatesDeviceiPhone 15Operating SystemiOS 26.2.1 My Question or IssueWhen I tap on Settings and Privacy, the page opens, but crashes almost immediately. I've tried deleting the app, restarting the iPhone and downloading...

Casual Listener

Plan Premium Family Country United States Device iPhone 15 Operating System iOS 26.2.1   My Question or Issue When I tap on Settings and Privacy, the page opens, but crashes almost imm...

Billy-J

Spotify Star

604 Views

5 replies

0 likes

  • 604 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution App keeps crashing

PlanFreeDeviceiPhone 8Operating SystemiOS 16.7.11My Question or IssueAfter updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.

Newbie

Plan Free Device iPhone 8 Operating System iOS 16.7.11 My Question or Issue After updating the app yesterday (29/07) to version 9.0.64, it has crashed 2-3 times while playing music.

fondoo404

Casual Listener

802 Views

4 replies

0 likes

  • 802 Views
  • 4 replies
  • 0 likes

Superuser Contribution When I pause my music or change what’s playing, the volume maxes out momentarily

This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, but this problem is only present on my iPhone. The p...

Regular

This is happening for me and I have some info. Some context: I use Spotify on my iPhone 17 Pro, my Linux desktop, my Windows 11 desktop, and my Apple TV, all with a wide variety of audio equipment, b...

dablenparty

Regular

2678 Views

8 replies

0 likes

  • 2678 Views
  • 8 replies
  • 0 likes

Can't log into spotify when on home wifi

On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi network in home). I contacted Spotify support and the...

Newbie

On my iPhone, Spotify shows as offline when I’m connected to my home Wi-Fi (it works perfectly on other Wi-Fi networks). On my desktop and TV it works fine (and they’re connected to the same Wi-Fi ne...

Vasil

Moderator

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes