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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

222414 Views

53 replies

13 likes

  • 222414 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

149865 Views

506 replies

108 likes

  • 149865 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105560 Views

19 replies

38 likes

  • 105560 Views
  • 19 replies
  • 38 likes

Superuser Contribution Listening to Spotify while watching a zoom recording on an iphone

PlanPremiumCountryUK Device(iPhonEOperating SystemSorry I’ve no idea My Question or Issue I want to watch a zoom recording (that I’ve purchased from a website). It comes with a Spotify playlist. If I start playing the playlist then open the zoom reco...

Visitor

Plan Premium Country UK   Device (iPhonE Operating System Sorry I’ve no idea   My Question or Issue     I want to watch a zoom recording (that I’ve purchased from a we...

Joan

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback issues April 16th

According to sources the outage has been corrected however on my brand new iPhone 16 the still will not play. I turned the phone off and back on & cleared the cache. The suggestion was to post here if the issue was not resolved

Visitor

According to sources the outage has been corrected however on my brand new iPhone 16 the still will not play. I turned the phone off and back on & cleared the cache.  The suggestion was to p...

Dessi

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Added songs won’t show

PlanFreeCountryEngland Deviceiphone 12 pro max Operating Systemios 8.3 My Question or IssueMy added songs won’t pop up on my playlist I’ve tried to restart the app but it doesn’t work and i’ve tried to make the playlists public/private but nothing wo...

Casual Listener

  Plan Free Country England  Device iphone 12 pro max  Operating System ios 8.3   My Question or Issue My added songs won’t pop up on my playlist I’ve tried to restart ...

MateusM

Spotify Star

352 Views

1 replies

0 likes

Music Discussion
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth shuffle changes

When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was on prior to connecting to device. I’ve tried remov...

Music Fan

When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was...

jamacca_01

Newbie

11012 Views

39 replies

3 likes

  • 11012 Views
  • 39 replies
  • 3 likes

Superuser Contribution I can't open spotify on my applewatch

I can't open the spotify app anymore on my AppleWatch... it always shows that it is loading and afterwards it automatically closes the app

Visitor

I can't open the spotify app anymore on my AppleWatch... it always shows that it is loading and afterwards it automatically closes the app  

MihailY

Moderator

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is it I don't receive any notifications for new releases? App or mail.

Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.

Regular

Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.

user-removed

Not applicable

10553 Views

21 replies

2 likes

  • 10553 Views
  • 21 replies
  • 2 likes

Superuser Contribution Why doesn’t my Apple Watch appear in the device list?

I have the newest SE watch. I have spotify downloaded on both my phone and watch and up to date. I also have spotify premium and should have the ability to stream online without having to download anything to my watch. However under my device list bo...

Visitor

I have the newest SE watch. I have spotify downloaded on both my phone and watch and up to date. I also have spotify premium and should have the ability to stream online without having to download an...

Yordan

Moderator

5459 Views

12 replies

1 likes

  • 5459 Views
  • 12 replies
  • 1 likes

Superuser Contribution iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device.    A computer and WiFi network are not required to use this new import method. ...

Rastereyes

Casual Listener

105560 Views

19 replies

38 likes

  • 105560 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify blocked login on iPad 4 – forces working setup to be useless

PlanPremium I use an iPad 4 with iOS 9.3.6 and a Pioneer DEH-4150SD car radio via USB. This setup worked perfectly: Spotify app → USB cable → radio playback controls. Recently, I had to reinstall the app, and now login is no longer possible. The brow...

Newbie

Plan Premium   I use an iPad 4 with iOS 9.3.6 and a Pioneer DEH-4150SD car radio via USB. This setup worked perfectly: Spotify app → USB cable → radio playback controls. Recently, I had to re...

Novy

Moderator

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I listen to just one podcast episode (Autoplay is disabled)?

PlanPremiumDeviceiPhoneOperating SystemiOS 15.2 My Question or IssueAccording to related posts it would seem that many users prefer to listen to several episodes of a podcast on autoplay. I am the opposite. One of my scenarios: Play a particular podc...

Music Fan

Plan Premium Device iPhone Operating System iOS 15.2   My Question or Issue According to related posts it would seem that many users prefer to listen to several episodes of a podcast on ...

-4fmii0g_wkdb

Newbie

65893 Views

40 replies

72 likes

  • 65893 Views
  • 40 replies
  • 72 likes

Solved!!Superuser Contribution Audiobook timer not working

The timer when listening to audiobooks is not working. when I set the timer to stop at the end of the chapter, it just continues onto the next I am currently on an iOS device, The app is fully updated, and I have a premium account

Visitor

The timer when listening to audiobooks is not working.  when I set the timer to stop at the end of the chapter, it just continues onto the next   I am currently on an iOS device, The app ...

bluekangeroo

Regular

2924 Views

25 replies

3 likes

  • 2924 Views
  • 25 replies
  • 3 likes

Superuser Contribution Homepod not playing music from Spotify

PlanPremiumCountryCzech Republic DeviceiPhone 13 Pro, Apple HomePod miniOperating System(iOS 18.1.1, HomePod version 18.1) My Question or IssueI came back after a month and wanted play Spotify music via Airplay in my homepod. However, even when Spoti...

Newbie

Plan Premium Country Czech Republic   Device iPhone 13 Pro, Apple HomePod mini Operating System (iOS 18.1.1, HomePod version 18.1)   My Question or Issue I came back after a mont...

apostolis

Casual Listener

4519 Views

2 replies

0 likes

Airplay
HomePod
iOS
  • 4519 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Stops Working While Using CarPlay

 PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 16.5 My Question or IssueSpotify constantly stops working while I am connected to CarPlay. The main way to trigger it is by skipping songs. Spotify will randomly stop working wher...

Music Fan

  Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 16.5   My Question or Issue Spotify constantly stops working while I am connected to CarPlay. The main w...

hippyhippo

Visitor

22308 Views

22 replies

1 likes

  • 22308 Views
  • 22 replies
  • 1 likes

Superuser Contribution I can’t share music to Instagram (IG)

 when I press share to IG then it’s just redirect from Spotify to my IG feed not story posting pagePlanPremiumCountryThailandDevice(iPhone 13 Pro Max)Operating System(iOS 18.4) My Question or Issue

Regular

  when I press share to IG then it’s just redirect from Spotify to my IG feed not story posting page Plan Premium Country Thailand Device (iPhone 13 Pro Max) Operating System (iOS 18.4) &...

Dessi

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not Play to AirPlay Devices

PlanPremiumCountryCanadaDeviceiPhone 12 MiniOperating SystemiOS 15.3, Spotify 8.6.99.1454 My Question or IssueThe Spotify app stops playing to AirPlay devices on the same network for an unclear reason. When the phone is restarted, Spotify will play o...

Regular

Plan Premium Country Canada Device iPhone 12 Mini Operating System iOS 15.3, Spotify 8.6.99.1454   My Question or Issue The Spotify app stops playing to AirPlay devices on the same net...

tickietackie

Casual Listener

15258 Views

16 replies

4 likes

  • 15258 Views
  • 16 replies
  • 4 likes

Unable to Access Audiobook Top Hours in Account Settings

Cannot access plan details in app to see amount of top hours for audiobooks. continues to load and load and load Plan/PremiumCountryUnited States Device(iPhone 14 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Cannot access plan details in app to see amount of top hours for audiobooks. continues to load and load and load  Plan /Premium Country United States  Device (iPhone 14  Operati...

MateusM

Spotify Star

319 Views

1 replies

0 likes

Account settings
Audiobooks
top-offs
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs completely greyed out

My Question or IssuePreviously had a three month premium plan, few days after it ended I realized I couldn’t listen to spotify AT ALL. All songs are completely greyed out as if I’m offline, I tried data, home network, it still states that simply play...

Casual Listener

My Question or Issue Previously had a three month premium plan, few days after it ended I realized I couldn’t listen to spotify AT ALL. All songs are completely greyed out as if I’m offline, I tried...

Yordan

Moderator

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downtime 03/03/2025 Playback Issue Still Not Resolved

Bringing attention that this issue has still not been resolved for myself and others. The method of logging out and back in does not work or the other tips in the article provided. Please present more guidance!

Regular

Bringing attention that this issue has still not been resolved for myself and others. The method of logging out and back in does not work or the other tips in the article provided. Please present mor...

Dessi

Moderator

2991 Views

12 replies

1 likes

  • 2991 Views
  • 12 replies
  • 1 likes

30 minutes of uninterrupted music not working

For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I wouldn’t even get the video for said 30 minutes. I’...

Newbie

For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I ...

dminor125

Casual Listener

6762 Views

15 replies

2 likes

  • 6762 Views
  • 15 replies
  • 2 likes