Music stops and is unable to play after taking a picture?

[poopgeeg]

Plan

Premium

Country

United Kingdom

Device

iPhone 13

Operating System

iOS 17.4.1

My Question or Issue

hello💆🏼‍♂️

i've found multiple times on the 8.9.34 and earlier versions of spotify that i will be playing some music, then I'll take a picture on the iphone camera app or with the camera on a different app, and the music will cut out and is unable to be played. ive tried skipping, playing a different album/playlist, shuffling, looking at those music preview things, and nothing works apart from closing the app and reopening it. 

does this happen to anyone else or am i just crazy?

[Yordan]

Hi there @poopgeeg,

Thanks for reaching out!

Could you check if Background App Refresh is allowed for Spotify? It's also worth performing a clean reinstall of the app by following the steps in this article.

Something else that comes to mind is disabling/enabling Play feedback sounds in the Spotify app's settings. Also, if you have camera sound toggled on, try toggling it off to see if that does the trick.

Hope this helps.

Cheers 🤘