Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sound capsule not refreshing

Sound capsule not refreshing

 

Plan

Premium

Country

India

Device

iPhone 16

Operating System

iOS 18.6.2

My Question or Issue

The sound capsule on my device has not updated for the past week, i have done a fresh install of the app, logged in and out of the app

the app version is 9.0.80.1341

Reply
1 Reply

Hey @raghavgarg28, welcome to the Spotify Community! 🎵

 

The sound capsule updates based on your listening activity. Sometimes it can take longer than usual to reflect the latest changes. I have noticed this on my end as well but this doesn't seem like a bug, it just takes longer sometimes to show the latest stats.

 

Make sure you don't have Private Listening turned on else the stats might not add up.

 

Let me know if you need help with anything else. 🙂

AmaySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random