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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68074 Views
  • 16 replies
  • 37 likes
  • 68074 Views
  • 16 replies
  • 37 likes

Superuser Contribution No audio after WhatsApp phonecall using Apple CarPlay

PlanPremium FamilyCountryID Device(iPhone 7 Plus)Operating System(iOS 15.4.1)App Version(8.7.18) My Question or IssueWhenever I am using Apple CarPlay while driving and listening to Spotify (music, podcasts or whatever), and there's a WhatsApp phone ...

  • Casual Listener
  • Plan Premium Family Country ID   Device (iPhone 7 Plus) Operating System (iOS 15.4.1) App Version (8.7.18)   My Question or Issue Whenever I am using Apple CarPlay while drivin...
  • nmsilva96
  • Casual Listener
  • 5052 Views
  • 8 replies
  • 0 likes
  • 5052 Views
  • 8 replies
  • 0 likes

Superuser Contribution Ipad web browser changed

PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...

  • Casual Listener
  • Plan Premium Device Ipad Operating System IOS   My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...
  • Ruby-reed
  • Visitor
  • 1158 Views
  • 8 replies
  • 0 likes
  • 1158 Views
  • 8 replies
  • 0 likes

Superuser Contribution Settings has disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 10My Question or IssueThe settings menu (cog) has vanished. I uninstalled...

  • Regular
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 10 M...
  • The_Code
  • Casual Listener
  • 51406 Views
  • 22 replies
  • 0 likes
  • 51406 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

  • Casual Listener
  • Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...
  • anthonyr1965
  • Casual Listener
  • 56211 Views
  • 66 replies
  • 3 likes
  • 56211 Views
  • 66 replies
  • 3 likes

Solved!!Superuser Contribution Play Queue list won’t allow editing of play order

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueSome time after update to version 8.8.62 I lost the ability to change the play order of my queue. Songs are now locked into the order they were queued in. UI of the q...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8    My Question or Issue Some time after update to version 8.8.62 I lost the ability to change the pl...
  • Q1372
  • Newbie
  • 4696 Views
  • 19 replies
  • 0 likes
  • 4696 Views
  • 19 replies
  • 0 likes

Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

  • Casual Listener
  • Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...
  • MihailY
  • Moderator
  • 790 Views
  • 7 replies
  • 1 likes
  • 790 Views
  • 7 replies
  • 1 likes

How can I report a podcast on mobile?

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

  • Visitor
  • There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.
  • MateusM
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daylist change times are no longer accurate

I loved the addition of the curated Daylist. I use it frequently and I'm grateful to have figured out that I can save the playlist as a permanent list in my library, however it seems to me that the times the list is said to change are no longer accur...

  • Music Fan
  • I loved the addition of the curated Daylist. I use it frequently and I'm grateful to have figured out that I can save the playlist as a permanent list in my library, however it seems to me that the t...
  • missburden
  • Newbie
  • 576 Views
  • 4 replies
  • 0 likes
  • 576 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't log in on app but can online...

Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...

  • Casual Listener
  • Plan-duo plan Free/Premium Country-usa   Device iphone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.)   My...
  • MihailY
  • Moderator
  • 539 Views
  • 5 replies
  • 0 likes
  • 539 Views
  • 5 replies
  • 0 likes

Solved!! Can’t edit my playlist.

PlanFreeDevice(iPhone 6s plus and iPad Air 2)Operating System(iOS 15.8.3) My Question or IssueI used to be able to edit my playlist without issues, yet today when I tried to edit it today it doesn’t let me save the changes. I press edit playlist and ...

  • Newbie
  • Plan Free Device (iPhone 6s plus and iPad Air 2) Operating System (iOS 15.8.3)   My Question or Issue I used to be able to edit my playlist without issues, yet today when I tried to edit...
  • Mjsfo
  • Visitor
  • 1397 Views
  • 4 replies
  • 1 likes
  • 1397 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify keeps adding songs to my playlist and I HATE IT!!!

Plan:FreeDevice:Apple iPhone SE 2nd GenerationOperating System:IOS 15So I’m trying to memorize one song and one song only. So naturally I made a playlist with that song in it thinking that would be the end of it. But then I see that Spotify has add a...

  • Music Fan
  • Plan: Free Device: Apple iPhone SE 2nd Generation Operating System: IOS 15 So I’m trying to memorize one song and one song only. So naturally I made a playlist with that song in it thinking t...
  • Toad987654321
  • Casual Listener
  • 13344 Views
  • 15 replies
  • 0 likes
  • 13344 Views
  • 15 replies
  • 0 likes

Superuser Contribution on iPhone 14 Spotify playback music pauses after 30secs and disappears from device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Won't let me synch specific playlists on iPhone

Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I click on my specific playlist it just continues to synch everything - whic...

  • Regular
  • Hello,   Long time fan, first time complainer.   Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I c...
  • Christine12341
  • Casual Listener
  • 921 Views
  • 4 replies
  • 1 likes
  • 921 Views
  • 4 replies
  • 1 likes

Solved!! iPhone Constantly Pauses Play and is Driving Me Insane!

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...

  • Casual Listener
  • My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...
  • Fyoundyrmfmama
  • Visitor
  • 27967 Views
  • 12 replies
  • 0 likes
  • 27967 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Echo devices not showing in device list -- iPhone

I set up Spotify on my husband's iPhone and added the two Echo devices we have as well as a "group" we created to incorporate both of those. This has worked fine for months. Today -- the echos and the group have disappeared from the Spotify app. This...

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  • Music Fan
  • I set up Spotify on my husband's iPhone and added the two Echo devices we have as well as a "group" we created to incorporate both of those. This has worked fine for months. Today -- the echos and th...
  • cac303
  • Newbie
  • 60601 Views
  • 16 replies
  • 0 likes
  • 60601 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Smart shuffle turning itself on for Liked Songs (IOS)

When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and log back in again, Smart Shuffle is off every time...

  • Casual Listener
  • When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and...
  • KSS1976
  • Casual Listener
  • 18461 Views
  • 27 replies
  • 5 likes
  • 18461 Views
  • 27 replies
  • 5 likes

Spotify autoplays when I plug in a headphone jack

PlanPremiumCountryUSA DeviceiPhone 14 ProOperating SystemiOS 18.1 My Question or IssueWhen I connect to a headphone jack adapter, Spotify autoplays even if the app is closed. I made sure to close the app because the last time I accidently left the ap...

  • Newbie
  • Plan Premium Country USA   Device iPhone 14 Pro Operating System iOS 18.1   My Question or Issue When I connect to a headphone jack adapter, Spotify autoplays even if the app is ...
  • ribezaz
  • Spotify Star
  • 261 Views
  • 1 replies
  • 1 likes
  • 261 Views
  • 1 replies
  • 1 likes