Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28420 Views
40 replies
8 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93173 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423014 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293036 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't join a jam but others can join my jam. And yes, I have logged out and logged back in. I've also uninstalled and reinstalled the app. And I don't use an add blocker. And it doesn't work on other devices either. And nothing helped
I can't join a jam but others can join my jam. And yes, I have logged out and logged back in. I've also uninstalled and reinstalled the app. And I don't use an add blocker. And it doesn't work on oth...
Newbie
17146 Views
6 replies
0 likes
PlanPremium CountryUK DeviceIphone 12 Pro Operating SystemiOS 16 My Question or IssueSince updating to iOS 16 a few days ago I have had problems with the Spotify app taking over and not allowing separate volume control of my AV receiver / speakers.Th...
Plan Premium Country UK Device Iphone 12 Pro Operating System iOS 16 My Question or Issue Since updating to iOS 16 a few days ago I have had problems ...
Music Fan
13741 Views
56 replies
13 likes
PlanPremiumCountry DeviceiPhone 13Operating SystemiOS 18.6.2 My Question or IssueTracks are playing for 1 second then pausing.I’ve deleted the app and reinstalled but it’s still doing the same.It was ok this morning going to work but on the way home ...
Plan Premium Country Device iPhone 13 Operating System iOS 18.6.2 My Question or Issue Tracks are playing for 1 second then pausing. I’ve deleted the app and reinstalled but ...
Moderator
407 Views
2 replies
0 likes
As if a couple days ago, anything I play via Spotify is crackling. at first I thought it was my phone, but then I realized that I could listen to YouTube and other things just fine. I have cleared the caches and downloads within the app settings and ...
As if a couple days ago, anything I play via Spotify is crackling. at first I thought it was my phone, but then I realized that I could listen to YouTube and other things just fine. I have cleared th...
Moderator
6057 Views
21 replies
3 likes
When I am listening to Spotify on my iPhone via Airpods, playback will often switch to my Laptop. I don't even have to be in the vicinity of the Laptop, I can be several kilometers away on a run when this happens. I can switch playback to my iPhone b...
When I am listening to Spotify on my iPhone via Airpods, playback will often switch to my Laptop. I don't even have to be in the vicinity of the Laptop, I can be several kilometers away on a run when...
Casual Listener
573 Views
2 replies
1 likes
How can I hide all of the playlists a song is already on so I don't have to scroll through that list every time I want to add a song to a new playlist? It has made playlist creation very annoying. I've looked online and also through the Spotify commu...
How can I hide all of the playlists a song is already on so I don't have to scroll through that list every time I want to add a song to a new playlist? It has made playlist creation very annoying. I'...
Moderator
523 Views
1 replies
0 likes
Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself out of spotify and now it will not login. When enter...
Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself o...
Visitor
21586 Views
17 replies
4 likes
PlanPremiumCountrySwedenDeviceiPhone 13Operating SystemiOS 18.7.1App version9.0.01.1231My Question or IssueSince 2025-10-25 the effect the is some sort of "pass filter out" does not work for me in the beta mixing feature. All the "pass filter in" wor...
Plan Premium Country Sweden Device iPhone 13 Operating System iOS 18.7.1 App version 9.0.01.1231 My Question or Issue Since 2025-10-25 the effect the is some sort of "pass filter out" does...
Moderator
816 Views
3 replies
0 likes
The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I have 250 (most i probably dont check) but having to sc...
The search bar to browse playlists has been removed when you add a song to a playlist. This makes something that used to take 1 second, a whole minute, specially if you have a lot of playlists. I hav...
Moderator
6404 Views
32 replies
19 likes
Plan/PremiumCountryPortugalDeviceipad mini 6Operating SystemiOS 18.6.2 My Question or Issuehow do you stop Spotify moving onto another album when the album has finished?
Plan /Premium Country Portugal Device ipad mini 6 Operating System iOS 18.6.2 My Question or Issue how do you stop Spotify moving onto another album when the album has finished?
Moderator
454 Views
3 replies
0 likes
DeviceiPad Air 20202Operating SystemiOS 15.5 My Question or Issue Spotify highly load CPU of my iPad even when it is playing music in background. I profiled it and saw problem, but stack-trace doesn't contain readable function names because it's prod...
Device iPad Air 20202 Operating System iOS 15.5 My Question or Issue Spotify highly load CPU of my iPad even when it is playing music in background. I profiled it and saw problem...
Music Fan
2420 Views
4 replies
0 likes
Hello all, Whenever I click the Spotify app or the Spotify widget, it opens to a random playlist or artist I have never seen before. The same playlist often comes up multiple times until I block the user or the artist, but then a new artist/playlist ...
Hello all, Whenever I click the Spotify app or the Spotify widget, it opens to a random playlist or artist I have never seen before. The same playlist often comes up multiple times until I blo...
Casual Listener
768 Views
2 replies
0 likes
I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves itself if I quit the Spotify app (and it's already casting to the speake...
I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves itself ...
Moderator
7687 Views
33 replies
6 likes
PlanPremiumCountryUKDeviceiPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16Operating SystemiOS, iPadOS, Mac OS My Question or IssueDoes anyone else not get any notifications on any of their devices for new episodes being released or new music? I used ...
Plan Premium Country UK Device iPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16 Operating System iOS, iPadOS, Mac OS My Question or Issue Does anyone else not get any notifications o...
Music Fan
3747 Views
14 replies
2 likes
PlanPremiumCountrySingaporeDeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueThe quick scroll bar on the side does not seem to be working on podcasts, no matter how long the episode list is. I have tried updating and reinstalling but to no ...
Plan Premium Country Singapore Device iPhone 13 Operating System iOS 16.2 My Question or Issue The quick scroll bar on the side does not seem to be working on podcasts, no matter how...
Moderator
5803 Views
26 replies
1 likes
The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the app. Still its stuck in the same error. I couldnt sh...
The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the a...
Casual Listener
2925 Views
7 replies
1 likes
PlanFreeCountryUnited States DeviceiPhone XrOperating SystemiOS 12.4 My Question or IssueThis is the second time this has happened. My daily mixes have had the same songs for about 3 weeks. The first time the daily mixes locked it took 2 weeks for th...
Plan Free Country United States Device iPhone Xr Operating System iOS 12.4 My Question or Issue This is the second time this has happened. My daily mixes have had the same song...
Casual Listener
101143 Views
31 replies
6 likes
PlanPremiumCountryUSDevice(iPhone 11 Pro Max, Apple Watch Series 6 (GPS))Operating System(iOS 26, WatchOS 11.6.1.) My Question or IssueI download a playlist on my Apple Watch to listen to on my runs & leave my phone at home. I've done this for years ...
Plan Premium Country US Device (iPhone 11 Pro Max, Apple Watch Series 6 (GPS)) Operating System (iOS 26, WatchOS 11.6.1.) My Question or Issue I download a playlist on my Apple Watch...
Moderator
4105 Views
26 replies
7 likes
Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I should be able to add an entire playlist to my Liked ...
Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I sh...
Newbie
100295 Views
33 replies
10 likes
PlanPremiumCountryJapanDeviceiPhone 7 My Question or IssueHi everyone. Thanks for watching my question.I would like to listen all music for an artist, such as Norah Jones by shuffle on my iPhone's app.However always almost the same music are played.....
Plan Premium Country Japan Device iPhone 7 My Question or Issue Hi everyone. Thanks for watching my question. I would like to listen all music for an artist, such as Norah Jones by sh...
Visitor
26893 Views
5 replies
0 likes
