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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 86210 Views
  • 19 replies
  • 38 likes
  • 86210 Views
  • 19 replies
  • 38 likes

Superuser Contribution Songs stuck at 0:00 , not playing

Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). My phone says the song is playing even though there’...

  • Newbie
  • Hi spotify community! I’m writing because I’ve been facing a really annoying issue for the past few weeks: lots of songs on my favorite albums get stuck at 0:00 (it won’t play even a second of it). M...
  • krmchugh1
  • Visitor
  • 21551 Views
  • 40 replies
  • 3 likes
  • Songs not playing
    stuck track
  • 21551 Views
  • 40 replies
  • 3 likes

Superuser Contribution Offline devices

Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine

  • Visitor
  • Anyone who could help me out, i can’t save music offline due to the message popping up “disable offline listening from other devices”, i have already logged out from previous phones of mine
  • Eni
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player forcing the app open

PlanPremiumCountryUSDeviceiPhone 10Operating SystemiOS 10 My Question or IssueThe web player is not working, it forces the spotify app to open or the screen becomes black and says “upstream failed”. How do I access the web player? I just wanna sort m...

  • Newbie
  • Plan Premium Country US Device iPhone 10 Operating System iOS 10   My Question or Issue The web player is not working, it forces the spotify app to open or the screen becomes black and...
  • Novy
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! Airplay and Spotify, it doesn't work on one of my speakers

Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted this speaker multiple times, deleted the Spotify app in s...

  • Casual Listener
  • Hi, so I have 4 Harman Kardon Citation One MKII speakers. I can stream to all of them except for one speaker. It connects you can see the Volume go up and down but no sound. I already resetted th...
  • mtollhouse
  • Roadie
  • 2096 Views
  • 3 replies
  • 0 likes
  • 2096 Views
  • 3 replies
  • 0 likes

Search is shown as URL encoded in Music player

PlanPremiumCountryGermanyDeviceiPhone 16Operating Systemios 17.3.1My Question or IssueWhen we search a song on the Spotify app on the mobile, and play any particular song. If you open the music player, then on the top of the music player, it shows th...

  • Newbie
  • Plan Premium Country Germany Device iPhone 16 Operating System ios 17.3.1 My Question or Issue When we search a song on the Spotify app on the mobile, and play any particular song. If you op...
  • 125 Views
  • 0 replies
  • 0 likes
  • bug
    Search
    UI
  • 125 Views
  • 0 replies
  • 0 likes

Turn off canvas not working

Hello, I’ve turned off canvas in the account options, but they still play. Is there another setting I need to disable?

  • Visitor
  • Hello, I’ve turned off canvas in the account options, but they still play. Is there another setting I need to disable?
  • sleepingarianna
  • Newbie
  • 1571 Views
  • 2 replies
  • 2 likes
  • 1571 Views
  • 2 replies
  • 2 likes

Equalizer turns off every time I reopen the app

PlanPremiumCountryUnited StatesDeviceM1 iPad Pro 11” and iPhone SE (2nd generation)Operating SystemiOS 18.2 My Question or IssueEvery time the app fully closes, the equalizer automatically turns itself off (or reduces its effect) and I have to go int...

  • Regular
  • Plan Premium Country United States Device M1 iPad Pro 11” and iPhone SE (2nd generation) Operating System iOS 18.2   My Question or Issue Every time the app fully closes, the equalizer...
  • MateusM
  • Spotify Star
  • 1033 Views
  • 15 replies
  • 0 likes
  • 1033 Views
  • 15 replies
  • 0 likes

Superuser Contribution I only have a free spotify account, yet I am able to access premium features?

My Question or Issue:Today I was listening to music with my free account on my phone, and I suddenly realised that I could skip more than the usual 6 times per hour. I checked and I could choose individual songs, just like premium, yet I have never p...

  • Casual Listener
  • My Question or Issue: Today I was listening to music with my free account on my phone, and I suddenly realised that I could skip more than the usual 6 times per hour. I checked and I could choose in...
  • Poloc
  • Newbie
  • 11181 Views
  • 6 replies
  • 0 likes
  • 11181 Views
  • 6 replies
  • 0 likes

Superuser Contribution Resize add playlist window on iPads

This is more of an enhancement request, than a new idea. Please resize and increase the size of the "Add to playlist" window in the iPad app and desktop. There is so much screen space. Please adjust the sensitivity of the scrolling of the window in t...

  • Visitor
  • This is more of an enhancement request, than a new idea. Please resize and increase the size of the "Add to playlist" window in the iPad app and desktop. There is so much screen space. Please adjust ...
  • ThompsonLuke7
  • Casual Listener
  • 1742 Views
  • 9 replies
  • 17 likes
  • 1742 Views
  • 9 replies
  • 17 likes

Superuser Contribution Shazam not adding ANY previously Shazamed tracks, only new ones

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.3 My Question or IssueShazam is synching new Shazams to my playlist on Spotify, but not my previously existing ones.I have already disconnected and reconnected my Spotify and Shazam...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 14.3   My Question or Issue Shazam is synching new Shazams to my playlist on Spotify, but not my previously exi...
  • Laydanf
  • Casual Listener
  • 28233 Views
  • 51 replies
  • 41 likes
  • 28233 Views
  • 51 replies
  • 41 likes

Superuser Contribution Disable repeat and autoplay

PlanPremium I wanted to disable the automatic enabIement of repeat, and gather from this post (https://community.spotify.com/t5/iOS-iPhone-iPad/Change-Repeat-Default-to-Off/m-p/2840077#M87691) that the only way to do so is to enable autoplay. I just ...

  • Regular
  • Plan Premium   I wanted to disable the automatic enabIement of repeat, and gather from this post (https://community.spotify.com/t5/iOS-iPhone-iPad/Change-Repeat-Default-to-Off/m-p/2840077#M87...
  • infib
  • Newbie
  • 39268 Views
  • 16 replies
  • 7 likes
  • 39268 Views
  • 16 replies
  • 7 likes

Solved!!Superuser Contribution Reverse sort playlist

Premium - US - iPhone 8 - ios12 large playlist takes long time to scroll down to recently added (and most likely to be played). Wish to have a feature where you can flip the order of the playlists to start woth recently added at top instead of bottom...

  • Casual Listener
  • Premium - US - iPhone 8 - ios12   large playlist takes long time to scroll down to recently added (and most likely to be played). Wish to have a feature where you can flip the order of the pla...
  • CozyCat
  • Regular
  • 58328 Views
  • 16 replies
  • 4 likes
  • reverse
    Reverse Order
    reverse order of lists needs changing
    Reverse playlist
    Reverse sort
  • 58328 Views
  • 16 replies
  • 4 likes

Solved!!Superuser Contribution can't play local song. Error: Song Not Downloaded

I'm having trouble playing newly added local mp3 songs to my Iphone.There's no issue when i play the local song from my windows desktop, and i can play the song inside the spotify folder in "Files" on my Iphone.But when i try to play from my local pl...

  • Regular
  • I'm having trouble playing newly added local mp3 songs to my Iphone. There's no issue when i play the local song from my windows desktop, and i can play the song inside the spotify folder in "Files"...
  • Dessi
  • Moderator
  • 1055 Views
  • 14 replies
  • 0 likes
  • 1055 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify stops playing on iPhone when screen is locked

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1   My Question or Issue:  When I press play on a song and lock my screen (when I go runni...
  • Burgesssophie
  • Visitor
  • 14346 Views
  • 14 replies
  • 3 likes
  • iphone
    support
  • 14346 Views
  • 14 replies
  • 3 likes

Superuser Contribution Клип к песне в Spotify

Добрый вечер, хотела уточнить, как добавить видеоклип с ютуба, к своей песне в Spotify. Spotify for Artist у меня скачен, но не могу найти раздел с прикреплением клипа с ютуба, нашла только добавление видео-шота.И есть ещё один вопрос, является ли Sp...

  • Visitor
  • Добрый вечер, хотела уточнить, как добавить видеоклип с ютуба, к своей песне в Spotify. Spotify for Artist у меня скачен, но не могу найти раздел с прикреплением клипа с ютуба, нашла только добавлени...
  • Joan
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I quickly add songs to a playlist on the iOS app?

Hello! I've recently come over to Spotify from Amazon, and I'm struggling with creating playlists on the iphone app (I have an iPhone XS and the app is up to date.) I have a lot of playlists, and like creating new ones for different events and occasi...

  • Visitor
  • Hello! I've recently come over to Spotify from Amazon, and I'm struggling with creating playlists on the iphone app (I have an iPhone XS and the app is up to date.) I have a lot of playlists, and lik...
  • Malik_smith45
  • Newbie
  • 5612 Views
  • 2 replies
  • 1 likes
  • 5612 Views
  • 2 replies
  • 1 likes

Chosen playlist not working after one song

Whenever i chose a song from playlist or playlist to play only one song is played from it and then the other singer or any other playlist starts playing which i have played before

  • Visitor
  • Whenever i chose a song from playlist or playlist to play only one song is played from it and then the other singer or any other playlist starts playing which i have played before
  • Billy-J
  • Spotify Star
  • 984 Views
  • 5 replies
  • 0 likes
  • 984 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Daily mixes are not updating

PlanFreeCountryUnited States DeviceiPhone XrOperating SystemiOS 12.4 My Question or IssueThis is the second time this has happened. My daily mixes have had the same songs for about 3 weeks. The first time the daily mixes locked it took 2 weeks for th...

  • Regular
  • Plan Free Country United States  Device iPhone Xr Operating System iOS 12.4   My Question or Issue This is the second time this has happened. My daily mixes have had the same song...
  • dane777
  • Visitor
  • 90683 Views
  • 29 replies
  • 6 likes
  • 90683 Views
  • 29 replies
  • 6 likes

Solved!!Superuser Contribution Local Files Won't Play on IOS

Iv'e had spotify for years while using the local files feature to listen to my favorite songs that aren't on spotify. However, for some reason when I recently tried to add a new song via the local files, when synced to my IOS device it won't play on ...

  • Regular
  • Iv'e had spotify for years while using the local files feature to listen to my favorite songs that aren't on spotify. However, for some reason when I recently tried to add a new song via the local fi...
  • Yordan
  • Moderator
  • 9328 Views
  • 16 replies
  • 2 likes
  • 9328 Views
  • 16 replies
  • 2 likes

Superuser Contribution AppleTV: Songs constantly pausing/skipping

Spotify on my AppleTV constantly pauses for a few seconds in every song, whether I'm streaming over Airplay or playing from the AppleTV app directly. Wondering if anyone else has this issue and knows how to fix it—rebooting my AppleTV didn't work, my...

  • Regular
  • Spotify on my AppleTV constantly pauses for a few seconds in every song, whether I'm streaming over Airplay or playing from the AppleTV app directly. Wondering if anyone else has this issue and ...
  • realNick
  • Newbie
  • 15564 Views
  • 58 replies
  • 3 likes
  • 15564 Views
  • 58 replies
  • 3 likes