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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227373 Views

53 replies

13 likes

  • 227373 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152074 Views

507 replies

108 likes

  • 152074 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106408 Views

19 replies

38 likes

  • 106408 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Sleep Timer Crackles then ends

PlanPremium CountryEnglandDeviceiPhone 8Operating System(iOS 16.7.10) My Question or IssueThe sleep timer on my Spotify has suddenly stopped working whenever I play anything. I press the sleep timer button, whatever I’m listening too has a feedback/c...

Casual Listener

Plan Premium  Country England Device iPhone 8 Operating System (iOS 16.7.10)   My Question or Issue The sleep timer on my Spotify has suddenly stopped working whenever I play anyt...

Mr_Brookes

Casual Listener

761 Views

2 replies

1 likes

  • 761 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can Spotify still run on my old iPad 2, iOS 9.3.5 ?

Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Store, it will no longer accept my login details, even thou...

Casual Listener

Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Stor...

IT-koncept

Visitor

3642 Views

5 replies

0 likes

  • 3642 Views
  • 5 replies
  • 0 likes

Superuser Contribution Short pops, distortion, volume drops and delays

PlanPremium DeviceiPhone 13 Pro Max, HomePod, UniFi Network Operating System(Latest) My Question or IssueQuality of the playback on homepod is abysmal. With a very strong network signal and premium gear, there are constant short pops, distortion, vol...

Newbie

Plan Premium   Device iPhone 13 Pro Max, HomePod, UniFi Network    Operating System (Latest)   My Question or Issue Quality of the playback on homepod is abysmal. With a...

Joan

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Content Skipping Ahead Constantly

PlanPremium FamilyCountryUSADeviceiPhone 16Operating SystemiOS 18.1.1 My Question or IssueAll content (songs, podcasts, etc.) skip when connected to bluetooth. Skipping is constant, sometimes with content cutting in and out, speeding up randomly, or ...

Casual Listener

Plan Premium Family Country USA Device iPhone 16 Operating System iOS 18.1.1   My Question or Issue All content (songs, podcasts, etc.) skip when connected to bluetooth. Skipping is co...

OscarDC

Moderator

487 Views

1 replies

0 likes

skipping
  • 487 Views
  • 1 replies
  • 0 likes

(IOS/Iphone) Spotify downloads not showing in local files

hello,I just bought premium for the first time in a while and downloaded my playlist but the songs won’t show in local files. And yes, I have checked my settings but there isn’t a library option.can someone help me?

Newbie

hello, I just bought premium for the first time in a while and downloaded my playlist but the songs won’t show in local files. And yes, I have checked my settings but there isn’t a library option. ...

Amay

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot control spotify from google maps

Since yesterday, the "continue playing" button does not work on the google maps on ios. Google maps is an approved app on the spotify app and spotify is set as the music player on google maps. I have an iphone 16 using the latest version of ios. In t...

Casual Listener

Since yesterday, the "continue playing" button does not work on the google maps on ios. Google maps is an approved app on the spotify app and spotify is set as the music player on google maps. I have...

Silview

Casual Listener

30374 Views

64 replies

17 likes

  • 30374 Views
  • 64 replies
  • 17 likes

Superuser Contribution Remove “Queue and Jam” from CarPlay

Hello For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay. I neither have the slightest clue what this means nor do I want it.This morning I pressed play on a track and the entire ...

Visitor

Hello   For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay.  I neither have the slightest clue what this means nor ...

Novy

Moderator

1738 Views

1 replies

1 likes

  • 1738 Views
  • 1 replies
  • 1 likes

Superuser Contribution When I try to log in, it just tells me I’m offline. What do I do?

I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and nothing is working.

Visitor

I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and not...

Yordan

Moderator

1089 Views

3 replies

1 likes

  • 1089 Views
  • 3 replies
  • 1 likes

Superuser Contribution Speed on Iwatch downloaded Podcast and music

PlanPremiumCountryItaly DeviceSmart Watch Apple Ultra 2Operating System My Question or IssueI would like to change the speed of the podcast I downloaded on the watch to listen to while I'm running

Newbie

Plan Premium Country Italy  Device Smart Watch Apple Ultra 2 Operating System   My Question or Issue I would like to change the speed of the podcast I downloaded on the watch to li...

Eni

Moderator

366 Views

1 replies

1 likes

  • 366 Views
  • 1 replies
  • 1 likes

Superuser Contribution Homepod not playing music from Spotify

PlanPremiumCountryCzech Republic DeviceiPhone 13 Pro, Apple HomePod miniOperating System(iOS 18.1.1, HomePod version 18.1) My Question or IssueI came back after a month and wanted play Spotify music via Airplay in my homepod. However, even when Spoti...

Newbie

Plan Premium Country Czech Republic   Device iPhone 13 Pro, Apple HomePod mini Operating System (iOS 18.1.1, HomePod version 18.1)   My Question or Issue I came back after a mont...

apostolis

Casual Listener

4875 Views

2 replies

0 likes

Airplay
HomePod
iOS
  • 4875 Views
  • 2 replies
  • 0 likes

Superuser Contribution Moved to iPhone (AirPods) happens when playing on PC and app is open

Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume controls" for the Mac.Somehow this triggers the iPhone ...

Casual Listener

Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume cont...

Novy

Moderator

367 Views

3 replies

0 likes

  • 367 Views
  • 3 replies
  • 0 likes

Superuser Contribution Widgets not working

Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all the time so it is very frustrating that I can’t open ...

Visitor

Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all th...

Susan_GP

Moderator

3329 Views

3 replies

1 likes

  • 3329 Views
  • 3 replies
  • 1 likes

Superuser Contribution IOS lock screen widget takes up full screen

Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to the previous layout showing only the player or at lea...

Newbie

Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to th...

Ivelina

Moderator

1316 Views

1 replies

0 likes

  • 1316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Autoplaying When Opened/Changing Playlists

PlanPremiumCountryUnited StatesDeviceiPhone 14Operating SystemiOS 18.1.1My Question or Issuewithin the last month there have been a TON of bugs & idk why or what change caused this. to start, abt 1-2 months ago, my spotify app (mobile, web browser, &...

Casual Listener

Plan Premium Country United States Device iPhone 14 Operating System iOS 18.1.1 My Question or Issue within the last month there have been a TON of bugs & idk why or what change cau...

Aure1101

Visitor

4972 Views

53 replies

3 likes

  • 4972 Views
  • 53 replies
  • 3 likes

Superuser Contribution Spotify fix this bug with Music Videos/Cover switch

Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show cover art when switching to Music video.Please fix th...

Roadie

Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show co...

Joan

Moderator

432 Views

3 replies

0 likes

  • 432 Views
  • 3 replies
  • 0 likes

Superuser Contribution I CANT FIND WHERE MY LOCAL FILES ARE STORED ON IPHONE

WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE THEM

Visitor

WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE ...

Eni

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confirmation screen bug: Duplicate "Cancel" options in Spanish version

Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...

Casual Listener

Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete th...

Yordan

Moderator

493 Views

4 replies

0 likes

bug
Confirmation Screen
Duplicate Options
iOS
iphone
search history
spanish
Spotify
UI
user experience
  • 493 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone 16 Pro and AirPods Pro 2 - Music with hiss static noise

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classical music loud. I have the latest IOS version and th...

Casual Listener

I have a iPhone 16 Pro and AirPods Pro 2. I also have a Spotify Premium account. And when I’m listening music, there is a hissing static background noise, specifically noticeable when hearing classic...

MihailY

Moderator

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Can’t stream playlist (just only 2 songs), on my apple watch serie 8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

152 Views

0 replies

1 likes

  • 152 Views
  • 0 replies
  • 1 likes