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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28373 Views

40 replies

8 likes

  • 28373 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93140 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

915 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293010 Views

60 replies

15 likes

  • 293010 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123326 Views

19 replies

38 likes

  • 123326 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution How do I get rid of all that blue storage taken up?

Plan Premium Country USA Device iPhone 6 Operating System iOS My Question or Issue I'm worried that soon I'll have to stop adding to my hundreds of playlists, which are super important to me, or that something else less then ideal will happen. What d...

Casual Listener

  Plan Premium Country USA Device iPhone 6 Operating System iOS  My Question or Issue I'm worried that soon I'll have to stop adding to my hundreds of playlists, which a...

Seano69

Newbie

73723 Views

23 replies

0 likes

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  • 23 replies
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Superuser Contribution Battery drain, overheating and lagging when using Spotify

Plan Premium Country Germany Device iPhone 13 mini Operating System iOS 18.5 My Question or Issue For about three or four days now, the app starts to lag pretty badly after just a few minutes of clicking through artists libraries and streaming differ...

Casual Listener

Plan Premium Country Germany Device iPhone 13 mini Operating System iOS 18.5   My Question or Issue For about three or four days now, the app starts to lag pretty badly after...

Vct4

Regular

18165 Views

34 replies

4 likes

  • 18165 Views
  • 34 replies
  • 4 likes

Superuser Contribution You’re in control pop up on launch

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueI am getting a strange pop up message when I start Spotify. *And every time I tap the Home icon!* It says You’re in control and has a button that says Choose. There is ...

Gig Goer

Plan Premium Country USA Device iPhone X Operating System iOS 14.5.1   My Question or Issue I am getting a strange pop up message when I start Spotify. *And every time I tap the Home i...

elcalebo

Music Fan

20397 Views

40 replies

4 likes

  • 20397 Views
  • 40 replies
  • 4 likes

AppleTv - Something Went Wrong - TvOSApp_LoginAPI.PinCodeResponseError error 1

Membership: PremiumDevice: AppleTV tvOS 26.1My Question or IssueI am getting a “AppleTv - Something Went Wrong - TvOSApp_LoginAPI.PinCodeResponseError error 1” on my Apple TV. I’ve reset (back to scratch) my Apple TV and am still getting this error m...

Casual Listener

Membership: Premium Device: AppleTV tvOS 26.1 My Question or Issue I am getting a “AppleTv - Something Went Wrong - TvOSApp_LoginAPI.PinCodeResponseError error 1” on my Apple TV. I’ve reset (back ...

jamesburkett

Casual Listener

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Smart shuffle turning itself on for Liked Songs (IOS)

When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and log back in again, Smart Shuffle is off every time...

Casual Listener

When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and...

jaycashspotify

Newbie

29241 Views

31 replies

6 likes

  • 29241 Views
  • 31 replies
  • 6 likes

Superuser Contribution jarring fade in/out of audio when scrubbing

PlanFree/PremiumCountry Deviceiphone 15 Operating Systemios 18.7.2 My Problemi've noticed w the most recent update that there is this very jarring and fast fade in/fade out of the audio when i scrub to a different part of the song. this only started ...

Newbie

Plan Free/Premium Country   Device iphone 15   Operating System ios 18.7.2   My Problem i've noticed w the most recent update that there is this very jarring and fast fade i...

Dessi

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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Superuser Contribution Jumping/skipping during songs

Hi, Lately Whenever I stream anything, Spotify will skip/jump throughout the entirety of a song. I’m not sure why this has started to occur as nothing on my end has changed (to my knowledge). I’m on a premium account and stream songs both through cel...

Casual Listener

Hi, Lately Whenever I stream anything, Spotify will skip/jump throughout the entirety of a song. I’m not sure why this has started to occur as nothing on my end has changed (to my knowledge). I’m on ...

Nigil

Visitor

50843 Views

36 replies

7 likes

  • 50843 Views
  • 36 replies
  • 7 likes

Superuser Contribution Inconsistent UX apple watch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen using the apple watch, when playing a song from your playlist, you have the options next...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When us...

Joan

Moderator

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shazam not adding ANY previously Shazamed tracks, only new ones

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.3 My Question or IssueShazam is synching new Shazams to my playlist on Spotify, but not my previously existing ones.I have already disconnected and reconnected my Spotify and Shazam...

Newbie

Plan Premium Country United States Device iPhone 11 Operating System iOS 14.3   My Question or Issue Shazam is synching new Shazams to my playlist on Spotify, but not my previously exi...

vitrioleater

Regular

35116 Views

53 replies

45 likes

  • 35116 Views
  • 53 replies
  • 45 likes

Spotify DJ

PlanPremiumCountryUKDeviceiPhone 13 and Windows 11 My Question or Issue: When I use Spotify DJ it keeps automatically playing podcasts when all I want is music. I do not want DJ to include podcasts. Is there any way of limiting it to just music? I ha...

Regular

Plan Premium Country UK Device iPhone 13 and Windows 11   My Question or Issue:   When I use Spotify DJ it keeps automatically playing podcasts when all I want is music. I do not w...

Billy-J

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Widget Not showing playlist covers on homescreen

PlanPremiumDeviceiphone 12Operating SystemiOS 18.3 Spotify Update 9.0.14My Question or IssueI have the Spotify Recently played widget on the HOMESCREEN of my iphone, the spotify app updated and my playlist covers are blank white with the no custom co...

Visitor

Plan Premium Device iphone 12 Operating System iOS 18.3 Spotify Update 9.0.14 My Question or Issue I have the Spotify Recently played widget on the HOMESCREEN of my iphone, the spotify app upd...

Elaf

Newbie

18575 Views

27 replies

5 likes

  • 18575 Views
  • 27 replies
  • 5 likes

Superuser Contribution Spotify Repeat Not Working

PlanPremiumCountry Device(Iphone 13 pro max, Ipad pro 10.5 inch)Operating System(IOS 17, IPadOS 16)My Question or Issue Hi, I have a certain problem where whenever I click on a new song with the repeat button on, it turns off automatically and doesn’...

Newbie

Plan Premium Country   Device (Iphone 13 pro max, Ipad pro 10.5 inch) Operating System (IOS 17, IPadOS 16) My Question or Issue   Hi,   I have a certain problem where...

tchalvakSPAM

Newbie

38058 Views

46 replies

19 likes

  • 38058 Views
  • 46 replies
  • 19 likes

Solved!!Superuser Contribution Download Error pop up message cannot not be dismissed

PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 26.0.1 A Download Error message keeps appearing on my phone with no way to dismiss it. The text of the message is "Downloading has stopped because there's no space left on this device". I hit OK...

Newbie

Plan Premium Country USA Device iPhone 15 Operating System iOS 26.0.1   A Download Error message keeps appearing on my phone with no way to dismiss it. The text of the message is "Downl...

Vasil

Moderator

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer lowers speaker volume after updating to IOS 15

After updating to IOS 15 the volume on my Sony SRS speaker keeps lowering once the bass comes in on a song. I uninstalled/reinstalled the app and turned off multiple settings in my iPhone and Spotify. Nothing worked until I disabled Spotifys equalize...

Newbie

After updating to IOS 15 the volume on my Sony SRS speaker keeps lowering once the bass comes in on a song. I uninstalled/reinstalled  the app and turned off multiple settings in my iPhone and S...

cgarrett585

Casual Listener

3764 Views

7 replies

1 likes

  • 3764 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Bluetooth sporadic connectivity issues while playing music; cuts in and out

I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be playing fine, then will cut out for several seconds,...

Visitor

I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be p...

EvilPuppetMaste

Regular

10956 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Offline Mode keeps crashing on iPhone

Plan Premium Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 My Question or Issue When Spotify goes offline, it allows me to see my downloaded songs and playlists (but is slow). I click play on a song, it plays but the app cras...

Regular

Plan Premium Country United States Device iPhone 15 Pro Operating System iOS 17.6.1   My Question or Issue When Spotify goes offline, it allows me to see my downloaded songs ...

Dessi

Moderator

3521 Views

16 replies

4 likes

  • 3521 Views
  • 16 replies
  • 4 likes

Solved!! Bad sound quality when connected to bluetooth headphones

PlanPremiumCountryVietnamDeviceiPhone SE 2016Operating SystemiOS 13 My Issue I have bad sound quality when i connected to bluetooth headphones (JBL T500BT).

Visitor

Plan Premium Country Vietnam Device iPhone SE 2016 Operating System iOS 13   My Issue  I have bad sound quality when i connected to bluetooth headphones (JBL T500BT).

carlaHill

Visitor

18490 Views

4 replies

0 likes

  • 18490 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify will not play on iPad or iPhone

PlanPremiumCountryUKDeviceiPad and iPhone Operating System iOS 17 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the past two days I have been unable to play any music on either my iPad or iPhone - though playback on my iMac is OK. I ...

Casual Listener

Plan Premium Country UK Device iPad and iPhone  Operating System iOS 17   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In the past two days I hav...

Joan

Moderator

1901 Views

7 replies

0 likes

  • 1901 Views
  • 7 replies
  • 0 likes

Superuser Contribution How to clear an entire queue?

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueHow do I delete an entire queue? I can only remove individual songs and I have a queue of more than 50... It's incredibly annoying and painful.I tried the hack of removing ...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 10   My Question or Issue How do I delete an entire queue? I can only remove individual songs and I have a queue of more t...

hemophobe

Music Fan

116106 Views

44 replies

42 likes

  • 116106 Views
  • 44 replies
  • 42 likes

Solved!!Superuser Contribution audio break up when moving between mobile / wifi / downloaded

PlanPremiumCountryUKDeviceiPhone 12 mini and iPhone 13 MiniOperating SystemiOS 17, 18, 24 My Question or IssueI often leave the flat listening to a podcast. I find that the audio chops and breaks up when I lose contact with wifi and enter mobile. It'...

Regular

Plan Premium Country UK Device iPhone 12 mini and iPhone 13 Mini Operating System iOS 17, 18, 24   My Question or Issue I often leave the flat listening to a podcast.  I find that...

abe_crab

Regular

1248 Views

7 replies

0 likes

  • 1248 Views
  • 7 replies
  • 0 likes