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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36714 Views

40 replies

10 likes

  • 36714 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102039 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1281 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298796 Views

61 replies

16 likes

  • 298796 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125646 Views

19 replies

38 likes

  • 125646 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify is playing on my iPhone but goes off when car ignition is on

Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds

Visitor

Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds

Maria

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution My artist picture won't appear on the Spotify app

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

Casual Listener

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

Not applicable

10729 Views

10 replies

1 likes

  • 10729 Views
  • 10 replies
  • 1 likes

Superuser Contribution Não recebi a opção de ver clipes no app the music videos it’s not available on my app

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção.PlanPremiumCountryBrazil Device(iPhone X)Operating System(iOS...

Visitor

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção. Plan Pr...

Vasil

Moderator

1772 Views

1 replies

0 likes

  • 1772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Homepod airplay no sound

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

Visitor

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

Vasil

Moderator

1414 Views

1 replies

2 likes

  • 1414 Views
  • 1 replies
  • 2 likes

Superuser Contribution ios lock screen

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing.PlanPremiumCountryUSADevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing. Plan Premium Country USA Device (iPhone  Operating System (iOS 10, Android...

Vasil

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I turn off video "canvases" option is gone

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spotify on and this is distracting. Sometimes I like t...

Music Fan

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spo...

fraktalisman

Roadie

5897 Views

3 replies

2 likes

  • 5897 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Apple Watch defaut to main account

PlanPremium FamilyCountryBrazilDeviceiphone 13 pro max / Apple watch series 7 with cellularOperating Systemlatest iosMy Question or IssueI am a member in a family account created by my husband. My apple watch is linked to my account, that is a member...

Casual Listener

Plan Premium Family Country Brazil Device iphone 13 pro max / Apple watch series 7 with cellular Operating System latest ios My Question or Issue I am a member in a family account created by...

Not applicable

3443 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution web player not working

PlanFreeCountry Deviceiphone xrOperating Systemios 17 My Question or Issuehi there! as of two days ago, my web player has not been working. the top “good morning…get premium” message has been formatted weirdly and i can click on mixes and playlists b...

Casual Listener

Plan Free Country   Device iphone xr Operating System ios 17   My Question or Issue hi there! as of two days ago, my web player has not been working. the top “good morning…get pre...

Dessi

Moderator

1682 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution iOS App - Order of playlist

Hi guys why is it no longer possible to sort/manage the order of a playlist in the iOS App? and it’s even no longer syncing the order of a playlist once it is changed on a Mac. It’s only ordering songs by date. Old>new. I have a lot of very long play...

Newbie

Hi guys   why is it no longer possible to sort/manage the order of a playlist in the iOS App?   and it’s even no longer syncing the order of a playlist once it is changed on a Mac. &nbs...

dnvrsangel

Regular

29728 Views

15 replies

3 likes

iOS
Playlists
  • 29728 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify music briefly suspend each time iPhone screen is opened or closed

DeviceiPhone 15Operating SystemiOS 18 My Question or IssueSince iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for each notification as it makes the screen opening.

Visitor

Device iPhone 15 Operating System iOS 18   My Question or Issue Since iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for ...

Ivelina

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

When I play music from Spotify on my phone the music pauses when the phone

When I play music from Spotify on my Iphone (13, IOs 18), everytime the phone locks/unlocks the music pauses for 1 second. Or if I get a notification which makes the screen open, the music stops for 1 second. I have tried clean reinstall, background ...

Casual Listener

When I play music from Spotify on my Iphone (13, IOs 18), everytime the phone locks/unlocks the music pauses for 1 second. Or if I get a notification which makes the screen open, the music stops for ...

sppunemimmia

Casual Listener

1020 Views

2 replies

1 likes

  • 1020 Views
  • 2 replies
  • 1 likes

Superuser Contribution music keeps changing

Music keeps changing just when bluetooth is connected PlanPremiumCountryItalyDevice(Iphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Music keeps changing just when bluetooth is connected  Plan Premium Country Italy Device (Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...

Eni

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when turning phone on

PlanStudent Premium CountryUSADeviceiphone 12 MiniOperating SystemIOS18 My Question or IssueWhen I turn my phone on, my music pauses. Like when I go to check the time it pauses and it’s DRIVING me insane. This is such a new issue. Any ideas?

Visitor

Plan Student Premium  Country USA Device iphone 12 Mini Operating System IOS18   My Question or Issue When I turn my phone on, my music pauses. Like when I go to check the ti...

Yordan

Moderator

1421 Views

3 replies

0 likes

  • 1421 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify bug skipps every Song iPhone 15 pro Max

https://files.fm/f/tswmd694dj Display Recording Video This is my Problem, https://streamable.com/jzfmv9Spotify Premium iPhone 15 Pro Max iOS 17.4.1 I Have Changed my iPhone with AppleCare+ i have changed my AirPods, i Have cleaned my Cache, iPhone Ha...

Regular

https://files.fm/f/tswmd694dj  Display Recording Video  This is my Problem,  https://streamable.com/jzfmv9 Spotify Premium   iPhone 15 Pro Max  iOS 17.4.1  &nbsp...

DerekAmsbaugh

Newbie

2586 Views

16 replies

0 likes

  • 2586 Views
  • 16 replies
  • 0 likes

Superuser Contribution Make manual sorting of songs within a playlist part of the mobile app

I like to have my playlists sorted by artist and songs so I can see quickly if I’ve already added a song or not. When I add a song it puts it at the bottom of the list. I’d like to be able to manually sort songs within a playlist on my IPhone. Curren...

Casual Listener

I like to have my playlists sorted by artist and songs so I can see quickly if I’ve already added a song or not. When I add a song it puts it at the bottom of the list. I’d like to be able to manuall...

Eni

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music Playing Time-Out

PlanFree/PremiumCountryUSADeviceApple TV 4KOperating SystemTVOS 18 My Question or IssueI am a current Apple Music subscriber. I have an Apple TV connected to my home theater system, and I like to put on a playlist to play while doing things around th...

Newbie

Plan Free/Premium Country USA Device Apple TV 4K Operating System TVOS 18   My Question or Issue I am a current Apple Music subscriber. I have an Apple TV connected to my home theater ...

Yordan

Moderator

852 Views

1 replies

0 likes

  • 852 Views
  • 1 replies
  • 0 likes

Song search has a error

PlanFree/PremiumiOS song search in library is not propper. Does not find an artist “n’to” if i type it like that. Check the prints screen: Country Device(Operating System(iOS My Question or Issue

Regular

Plan Free/Premium iOS song search in library is not propper. Does not find an artist “n’to” if i type it like that. Check the prints screen:       Country   Device ( Ope...

2XXL

Regular

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume steps Spotify Connect less fine grained in iOS 16

PlanPremium CountryThe Netherlands DeviceiPhone 12 mini Operating SystemiOS 16 Release Candidate My Question or IssueThe volume buttons on the iPhone and iPad can be used to change the volume of the device that’s being used through Spotify Connect. O...

Music Fan

Plan Premium   Country The Netherlands   Device iPhone 12 mini   Operating System iOS 16 Release Candidate   My Question or Issue The volume buttons on the iPhone and...

NovaSounds

Regular

16032 Views

66 replies

20 likes

  • 16032 Views
  • 66 replies
  • 20 likes

Superuser Contribution spotify won't recognize internet connectivity

I'm using iPhone 14. I traveled to another country recently. I was having problems with playing songs and podcasts. When I open Spotify and try to login, it gives me an error message "You're offline. Check your connection and try again". When I try t...

Casual Listener

I'm using iPhone 14. I traveled to another country recently. I was having problems with playing songs and podcasts. When I open Spotify and try to login, it gives me an error message "You're offli...

TheVong

Visitor

2350 Views

5 replies

0 likes

  • 2350 Views
  • 5 replies
  • 0 likes