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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37137 Views
  • 15 replies
  • 36 likes
  • 37137 Views
  • 15 replies
  • 36 likes

Superuser Contribution Why can't I see older podcast episodes all of a sudden?

So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago I was scrolling back to find unplayed old episodes,...

  • Casual Listener
  • So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago ...
  • crewser11
  • Visitor
  • 3871 Views
  • 5 replies
  • 0 likes
  • 3871 Views
  • 5 replies
  • 0 likes

The replay button resets alone

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn't do it before.

  • Visitor
  • When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn'...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Superuser Contribution Log in iPad app fails

After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the case), or it says to try without a password through an...

  • Newbie
  • After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the cas...
  • Joan
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch Spotify App Not Showing AirPlay-Enabled Device

PlanPremiumCountryGermanyDeviceiPhone 15 Pro Max + Apple Watch Ultra 2Operating SystemiOS 17 + watchOS 10.0.2 My Question or IssueI've encountered an issue with the Spotify app on my Apple Watch. When I try to use the app to play music, I've noticed ...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 15 Pro Max + Apple Watch Ultra 2 Operating System iOS 17 + watchOS 10.0.2   My Question or Issue I've encountered an issue with the Spotify a...
  • Eni
  • Moderator
  • 843 Views
  • 5 replies
  • 0 likes
  • 843 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I swipe to remove a song from a playlist? (like Liked Songs)

There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it. This gets cumbersome and repetitive fast. Is there a simpler way?

  • Casual Listener
  • There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it.   This gets cumbersome and repetitive fast. &...
  • Alex
  • Spotify Legend
  • 571 Views
  • 3 replies
  • 0 likes
  • 571 Views
  • 3 replies
  • 0 likes

App on Iphone will not work nor can I delete it and reinstall.

i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues.I can log on to the computer no problem. The issue is the iphone. Please help me fix this.

  • Visitor
  • i am using an iphone 14 pro.   We have the paid version of the family plan.  The rest of the family is having no issues. I can log on to the computer no problem.  The issue is the i...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops playing

PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...

  • Visitor
  • Plan Premium Country   Device iPhone 14 Pro Max   Operating System ios 17.0.1   My Question or Issue I having been playing music all night long. After the last update Spotif...
  • Dian
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution problems with new iphone

PlanPremiumCountry Italy Deviceiphone 15Operating System(iIOS14I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't workWhat can I do?thanks My Question or Issue

  • Visitor
  • Plan Premium Country Italy   Device iphone 15 Operating System (iIOS14 I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recove...
  • Dian
  • Spotify Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

AirPlay options poorly integrated

Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.

  • Newbie
  • Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.
  • mnichols1
  • Regular
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Solved!! The podcast series “Slate: One Year” will not play

The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone trying to get it to work. This issue applies to every e...

  • Casual Listener
  • The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone tryi...
  • zz_bottom
  • Casual Listener
  • 839 Views
  • 1 replies
  • 0 likes
  • 839 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Free Update Playlist View

I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play button, an Add Songs button, the names of recent son...

  • Casual Listener
  •     I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me ...
  • Susan_GP
  • Moderator
  • 25223 Views
  • 10 replies
  • 4 likes
  • 25223 Views
  • 10 replies
  • 4 likes

Close Button Doesn't Appear in Queue

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 16.6.1 My Question or IssueThe close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.

  • Casual Listener
  • Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 16.6.1   My Question or Issue The close button doesn't appear on the queue screen so the user is unable to ...
  • WillDaBeast78
  • Casual Listener
  • 701 Views
  • 2 replies
  • 2 likes
  • 701 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution “Appears On” feature gone

Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is disabling listeners and artists. Spotify please bring ...

  • Casual Listener
  • Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is dis...
  • Kalixmusic
  • Casual Listener
  • 42553 Views
  • 180 replies
  • 329 likes
  • Mobile
  • 42553 Views
  • 180 replies
  • 329 likes

Superuser Contribution Delayed playack when connected to Yamaha RX-V781 receiver

When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Spotify Connect from either my Windows 10 laptop or my iPhone....

  • Casual Listener
  • When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back.   It happens when using Sp...
  • asono
  • Roadie
  • 857 Views
  • 4 replies
  • 0 likes
  • 857 Views
  • 4 replies
  • 0 likes

App constantly crashes in background

Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, and I have an iPhone 8. I’ve already tried uninstall...

  • Visitor
  • Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, a...
  • nhindart27
  • Music Fan
  • 2268 Views
  • 4 replies
  • 6 likes
  • 2268 Views
  • 4 replies
  • 6 likes

Superuser Contribution Forward-Slash in Artist Tag causes Syncing Issues

When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation results in synchronization problems across different de...

  • Casual Listener
  • When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation resu...
  • Cribley
  • Casual Listener
  • 285 Views
  • 3 replies
  • 0 likes
  • 285 Views
  • 3 replies
  • 0 likes

Superuser Contribution New updates to group sessions are terrible

PlanPremium DeviceiPhone 12Operating SystemiOS My Question or IssueSince the new Spotify updates the group session feature is horrible. You can no longer scan a code to join and once you do join you can no longer choose to listen on the same device a...

  • Newbie
  • Plan Premium     Device iPhone 12 Operating System iOS    My Question or Issue Since the new Spotify updates the group session feature is horrible. You can no longer sca...
  • brendanjackson98
  • Newbie
  • 1302 Views
  • 3 replies
  • 10 likes
  • 1302 Views
  • 3 replies
  • 10 likes

iPhone app freezes when swiping through a playlist

Plan: PremiumCountry: UKDevice: iPhone 6SOperating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping on the screen, if the screen is unlocked. If the screen is locked I usually u...

  • Newbie
  • Plan: Premium Country: UK Device: iPhone 6S Operating System: iOS 15.7.3   When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping o...
  • Sp0tifysuckscheex
  • Newbie
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumCountry DeviceiPhone 14Operating Systemios 17 My Question or Issueautoplay not working, double checked if option is enabled-it is. Plays just one song and then stops.

  • Newbie
  • Plan Premium Country   Device iPhone 14 Operating System ios 17   My Question or Issue autoplay not working, double checked if option is enabled-it is. Plays just one song and the...
  • Susan_GP
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashes during DJ

PlanPremiumCountry DeviceiPhone 14 ProOperating System(iOS 16.4) My Question or IssueSpotify encountered a strange bug that cause app to crash when playing the AI DJ. DJ was saying here’s a word fr- and was cut short. Audio listed as Greeting from av...

  • Visitor
  •   Plan Premium Country   Device iPhone 14 Pro Operating System (iOS 16.4)   My Question or Issue Spotify encountered a strange bug that cause app to crash when playing the A...
  • Joan
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes