Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43028 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108302 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
436895 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301587 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?
Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?
Moderator
339 Views
1 replies
0 likes
PlanFree/PremiumCountryCanadaDevice(iPhone 13)Operating System(iOS 17.4.1.) My Question or IssueI have had song lyrics missing for days now, I’ve shut phone down, and logged in and out of Spotify and it won’t fix the problem. As well as: podcast slee...
Plan Free/Premium Country Canada Device (iPhone 13) Operating System (iOS 17.4.1.) My Question or Issue I have had song lyrics missing for days now, I’ve shut phone down, and l...
Newbie
5438 Views
3 replies
1 likes
I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.
I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.
Moderator
412 Views
1 replies
0 likes
I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.
I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.
Casual Listener
1501 Views
2 replies
1 likes
PlanPremiumCountryIsraelDeviceIphone 15Operating SystemIOS18 My Question or Issuethis morning, when i connected to CarPlay, the Spotify app start to look different and acts different.1. the heart icon changed to + icon.2. when I say to Siri 'I loved ...
Plan Premium Country Israel Device Iphone 15 Operating System IOS18 My Question or Issue this morning, when i connected to CarPlay, the Spotify app start to look different and acts d...
Roadie
2544 Views
7 replies
0 likes
I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want to save it or just see what song it was, you have no...
I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want t...
Casual Listener
4208 Views
11 replies
1 likes
PlanFree/PremiumCountryUKOperating SystemiOS 15.8.3 My Question or IssueI have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it crashes straight after. I’ve done all the recommended things but nothing has work...
Plan Free/Premium Country UK Operating System iOS 15.8.3 My Question or Issue I have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it c...
Roadie
1617 Views
2 replies
0 likes
I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay.But I have a problem with the playlists and especially with the recently heard function. I always only see playlists with the recently listened songs, bu...
I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay. But I have a problem with the playlists and especially with the recently heard function. I alwa...
Moderator
1045 Views
3 replies
0 likes
¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!
¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!
Moderator
557 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 14 (also happened on XR)Operating SystemiOS 16.6 occasionally my podcasts will rewind themselves with no effect on the timer and start repeating parts I already listened to. Since there is no effect on the timer, I c...
Plan Premium Country USA Device iPhone 14 (also happened on XR) Operating System iOS 16.6 occasionally my podcasts will rewind themselves with no effect on the timer and start repeati...
Visitor
4070 Views
7 replies
1 likes
The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/use the app anymore. How do I get my phone/the app t...
The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/u...
Casual Listener
1139 Views
4 replies
0 likes
Paid for premium but can’t access any premium features
Paid for premium but can’t access any premium features
Spotify Star
551 Views
1 replies
0 likes
Hi,There is no sound from Spotify ios iphone app - airplay - apple tv 4k - HDMI - TV.The artwork and music progression appears on tv but no sound.All firm/software up to date, devices rebooted / reinstalled from scratch. setup works with other apps a...
Hi, There is no sound from Spotify ios iphone app - airplay - apple tv 4k - HDMI - TV. The artwork and music progression appears on tv but no sound. All firm/software up to date, devices re...
Visitor
14910 Views
26 replies
4 likes
See attached image. Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it. Grateful for any tips on solving the issue.
See attached image. Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it. Grateful for any tips on solving the issu...
Moderator
702 Views
1 replies
0 likes
It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.
It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.
Moderator
836 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium Country DeviceIphone 13Operating SystemIOS 18.0 My Question or IssueThe skip and rewind buttons switched places, i tried...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device Iphone 13 Operating System IOS...
Moderator
522 Views
1 replies
0 likes
In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play music on my Living Room Echo, depending on what devices are pow...
In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play mus...
Newbie
2598 Views
3 replies
3 likes
PlanPremiumCountryDenmarkDeviceIphone 12Operating SystemIOS 15 My Question or IssueSpotify can't get access to local network in settings on iphone. It is not possible to find other devices such as the smart tv etc.Spotify should have acces to the loc...
Plan Premium Country Denmark Device Iphone 12 Operating System IOS 15 My Question or Issue Spotify can't get access to local network in settings on iphone. It is not possible to find...
Visitor
5622 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueTypically when opening the app the color behind album art is a darker shade than it normally is until tapping and holding the cover art as if to share ...
Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5 My Question or Issue Typically when opening the app the color behind album art is a darker shade...
Visitor
709 Views
2 replies
0 likes
I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or so of some of the songs in the playlist…. What is th...
I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or s...
Casual Listener
2718 Views
6 replies
2 likes
