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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution Add to queue button vanished under ‘new episodes’

PlanPremium CountryAustralia Device(iPhone 12 pro)Operating System(iOS 16.1) Since the app update this week the ‘add to queue’ option under My library - podcasts and shows - new episodes has vanished. It’s really annoying having to tap in to each epi...

  • Newbie
  • Plan Premium   Country Australia    Device (iPhone 12 pro) Operating System (iOS 16.1)   Since the app update this week the ‘add to queue’ option under My library - pod...
  • Helperboi
  • Newbie
  • 636 Views
  • 5 replies
  • 2 likes
  • 636 Views
  • 5 replies
  • 2 likes

Spotify premium not playing on iphone with 3 months free. Only plays on desktop. Help?

PlanFree/PremiumCountryUKDeviceiphone 7Operating Systemios 15.8 Windows 10Spotify premium not playing on iphone with 3 months free. Only plays on desktop?. Help?

  • Newbie
  • Plan Free/Premium Country UK Device iphone 7 Operating System ios 15.8 Windows 10 Spotify premium not playing on iphone with 3 months free. Only plays on desktop? . Help?  
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not playing on iphone or Windows desktop

PlanPremiumCountryAustraliaDeviceiPhone 12, and Dell Latitude laptopOperating SystemiOS 10, Windows 10 My Question or IssueFor the past month or so ive been having issues with playing podcasts from Spotify. I press play and nothing happens, regardles...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12, and Dell Latitude laptop Operating System iOS 10, Windows 10   My Question or Issue For the past month or so ive been having issues wit...
  • Elena
  • Moderator
  • 690 Views
  • 3 replies
  • 0 likes
  • 690 Views
  • 3 replies
  • 0 likes

My + icon has now reverted back to a heart icon.

On April 12th, I noticed that my Spotify.app has reverted back to using the old icon. I was just getting used to the change from the to the + icon, along with the new features that I actually liked. Now the app has reverted back to the older method w...

  • Casual Listener
  • On April 12th, I noticed that my Spotify.app has reverted back to using the old ❤️ icon. I was just getting used to the change from the ❤️ to the + icon, along with the new features that I actua...
  • Marigirrafess
  • Newbie
  • 2540 Views
  • 6 replies
  • 0 likes
  • 2540 Views
  • 6 replies
  • 0 likes

Old phone

PlanFreeCountryU.S.DeviceiPhone 6Operating SystemiOS 12.5.7 My Question or IssueHi! I’m a 15 year old who really enjoys his music, but afternoons receiving a hand-me-down phone I have found that I have not been able to download Spotify. This really f...

  • Visitor
  • Plan Free Country U.S. Device iPhone 6 Operating System iOS 12.5.7   My Question or Issue Hi! I’m a 15 year old who really enjoys his music, but afternoons receiving a hand-me-down pho...
  • kaworu_bloodpaw
  • Roadie
  • 761 Views
  • 1 replies
  • 0 likes
  • 761 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile data used although song is downloaded

Today I found out that spotify uses about 1 MB of my mobile data for 3 minutes of music even though the song is downloaded. Is this a Bug?I use the latest versions of the spotify app (8.4.3.884) as well as IoS (10.3.2) with an Iphone 6.Anybody with a...

  • Regular
  • Today I found out that spotify uses about 1 MB of my mobile data for 3 minutes of music even though the song is downloaded. Is this a Bug? I use the latest versions of the spotify app (8.4.3.884) ...
  • italdesign
  • Newbie
  • 22507 Views
  • 17 replies
  • 1 likes
  • 22507 Views
  • 17 replies
  • 1 likes

Superuser Contribution Disable Smart Shuffle in Liked playlist

Please please please fix the smart shuffle feature. I’m tired of using it. I have my Playlist the way I like it. Not how an algorithm thinks I will. In the likes Playlist, the smart shuffle turns back on the second I minimize the app. please just let...

  • Casual Listener
  • Please please please fix the smart shuffle feature. I’m tired of using it. I have my Playlist the way I like it. Not how an algorithm thinks I will. In the likes Playlist, the smart shuffle turns bac...
  • MarimoTM
  • Casual Listener
  • 497 Views
  • 4 replies
  • 8 likes
  • 497 Views
  • 4 replies
  • 8 likes

Superuser Contribution Volume Issue Since Updating to iOS 17.1.2

PlanPremiumCountryIrelandDeviceiPhone 13Operating System(iOS 17.1.2 My Question or IssueSince updating my iOS to 17.1.2, when I’m listening to Spotify (always using headphones) and I stop play, when I restart play again the volume is really low.

  • Casual Listener
  • Plan Premium Country Ireland Device iPhone 13 Operating System (iOS 17.1.2   My Question or Issue Since updating my iOS to 17.1.2, when I’m listening to Spotify (always using headphone...
  • Urfe
  • Newbie
  • 453 Views
  • 2 replies
  • 2 likes
  • 453 Views
  • 2 replies
  • 2 likes

Superuser Contribution App crashes / freezes / doesn't load, even after 8.8.82 update

Updated to 8.8.82, updated to iOS 17.1 and still have the exact same issues as addressed in this thread. The app is 99% unusable: crashes midway through every song, doesn't load playlists, freezes constantly. I'm on an iPhone 13, Premium plan, USA. N...

  • Regular
  • Updated to 8.8.82, updated to iOS 17.1 and still have the exact same issues as addressed in this thread. The app is 99% unusable: crashes midway through every song, doesn't load playlists, freezes co...
  • briantroy
  • Casual Listener
  • 2579 Views
  • 18 replies
  • 3 likes
  • 2579 Views
  • 18 replies
  • 3 likes

Solved!!Superuser Contribution Spotify Cellular Streaming Quality Lower After iPhone/Mobile Plan Upgrade

I recently upgraded my iPhone and mobile phone plan and I found that the quality of my Spotify cellular streaming playback in my car has significantly degraded. PlanPremiumCountryCanadaDeviceOld: iPhone SE (gen 1) (4G/LTE)New: iPhone SE (gen 3) (5G) ...

  • Music Fan
  • I recently upgraded my iPhone and mobile phone plan and I found that the quality of my Spotify cellular streaming playback in my car has significantly degraded.   Plan Premium Country Canad...
  • Eni
  • Moderator
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unable to activate Smart Shuffle

I‘m using „Premium Individual“ on a iPhone (iOS and Spotify App updated).Short time after activating Smart Shuffle I get the error message that it is not possible to activate it. I have this problem since a week or two. Before I was able to use it.

  • Casual Listener
  • I‘m using „Premium Individual“ on a iPhone (iOS and Spotify App updated). Short time after activating Smart Shuffle I get the error message that it is not possible to activate it. I have this proble...
  • Joan
  • Moderator
  • 601 Views
  • 3 replies
  • 0 likes
  • 601 Views
  • 3 replies
  • 0 likes

Like heart next to song gone

PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 16.5 My Question or IssueYes I know there are other posts complaining about this issue but they just want the like button back, which I understand you obviously removed that for a re...

  • Newbie
  •   Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 16.5   My Question or Issue Yes I know there are other posts complaining about this issue but they ju...
  • reason
  • Casual Listener
  • 848 Views
  • 3 replies
  • 13 likes
  • Liked songs heart
    Mobile
  • 848 Views
  • 3 replies
  • 13 likes

Superuser Contribution canvas not working

 PlanPremiumCountryUnitedKingdomDevice(iPhone 8 plus Operating systemios 13.2My Question or Issuei cannot use made a toggle to turn on and off canvas i don’t know why this is happening but it’s always worked for me

  • Casual Listener
  •     Plan Premium Country UnitedKingdom Device (iPhone 8 plus  Operating system ios 13.2 My Question or Issue i cannot use made a toggle to turn on and off canvas i don’t know why...
  • Mahdistics
  • Visitor
  • 3185 Views
  • 4 replies
  • 0 likes
  • 3185 Views
  • 4 replies
  • 0 likes

Superuser Contribution Freezing/ crashing when devices are plugged in.

plan: family premium iPhone 7 Plus and ipadios when I listen to Spotify and either of my devices are plugged in (both aux cord and regular charging) I’ll get to listen to 3-4 songs before the app freezes and I have to close and open it again. And it’...

  • Newbie
  • plan: family premium  iPhone 7 Plus and ipad ios    when I listen to Spotify and either of my devices are plugged in (both aux cord and regular charging) I’ll get to listen to 3-4 ...
  • OscarDC
  • Moderator
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 100% Volume glitch when opening app

Listening to spotify music on our Bose Sountouch Wifi speakers, with music already playing. When I open the Spotify app it sets the speaker volume instantly to 100% (not a slow ramp up). This can then be reduced using my phone’s volume side button bu...

  • Casual Listener
  • Listening to spotify music on our Bose Sountouch Wifi speakers, with music already playing. When I open the Spotify app it sets the speaker volume instantly to 100% (not a slow ramp up). This can the...
  • Elena
  • Moderator
  • 6165 Views
  • 9 replies
  • 3 likes
  • 6165 Views
  • 9 replies
  • 3 likes

Superuser Contribution Lyrics not showing a preview

PlanFree/PremiumCountryUSDeviceiPhone 15Operating SystemiOS 17.1 My Question or IssueHello, I noticed that in my spotify the lyrics are not showing the preview they used to show before. I dont know if it is a new update or if it is a bug but I havent...

  • Regular
  • Plan Free/Premium Country US Device iPhone 15 Operating System iOS 17.1   My Question or Issue Hello, I noticed that in my spotify the lyrics are not showing the preview they used to s...
  • Nolardo
  • Regular
  • 607 Views
  • 7 replies
  • 0 likes
  • 607 Views
  • 7 replies
  • 0 likes

Artists not showing up on following count

PlanFreeCountryCanada My Question or IssueI have just downloaded Spotify and made a new account but I’ve noticed that my followed artists don’t show up in my following count on my profile, only the friends I am following show up in the number. This a...

  • Visitor
  • Plan Free Country Canada     My Question or Issue I have just downloaded Spotify and made a new account but I’ve noticed that my followed artists don’t show up in my following count ...
  • user-removed
  • Not applicable
  • 385 Views
  • 2 replies
  • 1 likes
  • 385 Views
  • 2 replies
  • 1 likes

Superuser Contribution Horribly slow download times…

Available Device Storage82gbSongs Downloaded~2,000PlanPremium DuoCountry USADevice(iPhone8)Operating System(iOS 16.3.1) My Question or IssueYes, seems downloads on my phone have come to what could be called an abrupt stop. It takes approximately 12 m...

  • Casual Listener
  • Available Device Storage 82gb Songs Downloaded ~2,000 Plan Premium Duo Country USA Device (iPhone8) Operating System (iOS 16.3.1)   My Question or Issue Yes, seems downloads on my p...
  • TanyaTLM
  • Visitor
  • 3253 Views
  • 2 replies
  • 0 likes
  • 3253 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logging in IOS10.3.3

I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot recognise the account even though they work fine log...

  • Regular
  • I have install Spotify on an old iPhone 5c running iOS 10.3.3 I have tried to login to the app using two different Spotify account details but none of them work. The app keeps saying that it cannot r...
  • dinostheo
  • Visitor
  • 28905 Views
  • 51 replies
  • 21 likes
  • 28905 Views
  • 51 replies
  • 21 likes