Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241309 Views

27 replies

5 likes

  • 241309 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123882 Views

119 replies

13 likes

Other
  • 123882 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2925 Views

0 replies

0 likes

iOS
  • 2925 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307370 Views

62 replies

16 likes

  • 307370 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131811 Views

19 replies

38 likes

  • 131811 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

Casual Listener

Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...

anthonyr1965

Casual Listener

69573 Views

66 replies

3 likes

  • 69573 Views
  • 66 replies
  • 3 likes

Solved!!Superuser Contribution Play Queue list won’t allow editing of play order

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueSome time after update to version 8.8.62 I lost the ability to change the play order of my queue. Songs are now locked into the order they were queued in. UI of the q...

Casual Listener

  Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8    My Question or Issue Some time after update to version 8.8.62 I lost the ability to change the pl...

Q1372

Newbie

8793 Views

19 replies

0 likes

  • 8793 Views
  • 19 replies
  • 0 likes

Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

Casual Listener

Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...

MihailY

Moderator

1882 Views

7 replies

3 likes

  • 1882 Views
  • 7 replies
  • 3 likes

How can I report a podcast on mobile?

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

Visitor

There is a creator who is spreading misleading information as well as involved me without consent on their platform which I would like to report.

MateusM

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution on iPhone 14 Spotify playback music pauses after 30secs and disappears from device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Won't let me synch specific playlists on iPhone

Hello, Long time fan, first time complainer. Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I click on my specific playlist it just continues to synch everything - whic...

Regular

Hello,   Long time fan, first time complainer.   Using my iPhone Spotify app for the first time I wanted to synch specific playlists to my iPhone, to save on space but each time I c...

Christine12341

Casual Listener

1341 Views

4 replies

1 likes

  • 1341 Views
  • 4 replies
  • 1 likes

Solved!! iPhone Constantly Pauses Play and is Driving Me Insane!

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...

Casual Listener

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...

Fyoundyrmfmama

Visitor

31957 Views

12 replies

0 likes

  • 31957 Views
  • 12 replies
  • 0 likes

Spotify autoplays when I plug in a headphone jack

PlanPremiumCountryUSA DeviceiPhone 14 ProOperating SystemiOS 18.1 My Question or IssueWhen I connect to a headphone jack adapter, Spotify autoplays even if the app is closed. I made sure to close the app because the last time I accidently left the ap...

Newbie

Plan Premium Country USA   Device iPhone 14 Pro Operating System iOS 18.1   My Question or Issue When I connect to a headphone jack adapter, Spotify autoplays even if the app is ...

ribezaz

Spotify Star

694 Views

1 replies

1 likes

  • 694 Views
  • 1 replies
  • 1 likes

Solved!! Won't synch playlists

I recently got a premium account and i kind of have issues. I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the first two songs and then it stops. And for all of my playlists...

Casual Listener

I recently got a premium account and i kind of have issues.   I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the fi...

Christine12341

Casual Listener

1439 Views

4 replies

0 likes

Premium
problem
synch
  • 1439 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify playback/queue resets when trying to connect between devices

PlanPremium CountryMexico DeviceiPhone 12 ProOperating SystemiOS 17 My Question or IssuePlayback constantly gets reset, losing all queued and playing next songs. It is really annoying because you can't recover any long queue you created. These are so...

Casual Listener

Plan Premium   Country Mexico   Device iPhone 12 Pro Operating System iOS 17   My Question or Issue Playback constantly gets reset, losing all queued and playing next songs...

prithvi_nagpal

Newbie

1963 Views

4 replies

0 likes

  • 1963 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution App crashes on IOS after 1 minute and 20 seconds

I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button. What I typically do is play the music through my phone...

Newbie

I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button.&nbs...

Vasil

Moderator

16594 Views

20 replies

4 likes

  • 16594 Views
  • 20 replies
  • 4 likes

Solved!!Superuser Contribution Songs werden nicht gefunden Playlisten nicht angezeigt.

Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann sucht es Ewigkeiten und findet nicht ein einziges Li...

Casual Listener

Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann s...

Rakete1

Casual Listener

4380 Views

2 replies

0 likes

  • 4380 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files not appearing on spotify

I've done every step but no matter what I do I can't get the local files folder to appear in my library.

Newbie

I've done every step but no matter what I do I can't get the local files folder to appear in my library.

muppet1

Newbie

11176 Views

12 replies

2 likes

  • 11176 Views
  • 12 replies
  • 2 likes

Superuser Contribution App closes by itself, and phone overheating!

PlanPremiumCountryUK DeviceiPhone 13 Operating SystemiOS 17.1.1 My Question or IssueMy Spotify app constantly closes as soon as I go to another app, or lock my phone screen. When I’m on the app, it’s constantly freezing so I have to restart, and ofte...

Visitor

Plan Premium Country UK   Device iPhone 13  Operating System iOS 17.1.1   My Question or Issue My Spotify app constantly closes as soon as I go to another app, or lock my ph...

BlueSkyOffroad

Regular

5393 Views

8 replies

0 likes

  • 5393 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can’t delete playlist

I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them. And by do everything but delete I mean it lets me:Add/remove songsDownload the playlistEdits playlistAdd/remove from profile...

Casual Listener

I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them.  And by do everything but delete I mean it lets me: Add/remove so...

Sanaraoof87

Newbie

24277 Views

3 replies

0 likes

  • 24277 Views
  • 3 replies
  • 0 likes

Solved!! If i delete my account, can others still see playlists I made?

I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account, can my new account still listen to the playlists ...

Casual Listener

I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account...

MateusM

Spotify Star

1058 Views

1 replies

0 likes

  • 1058 Views
  • 1 replies
  • 0 likes

Superuser Contribution My local files are not working and appear gray on iphone

PlanPremiumDeviceiPhone 14My Question or IssueI just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fine with local files and has cover art on it. When it was working on my...

Regular

  Plan Premium Device iPhone 14 My Question or Issue I just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fin...

pacelote

Casual Listener

8666 Views

21 replies

0 likes

  • 8666 Views
  • 21 replies
  • 0 likes