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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

231957 Views

27 replies

5 likes

  • 231957 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113407 Views

116 replies

13 likes

Other
  • 113407 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2213 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303652 Views

61 replies

16 likes

  • 303652 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129451 Views

19 replies

38 likes

  • 129451 Views
  • 19 replies
  • 38 likes

Superuser Contribution iPhone Volume Randomly Lowering

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 18 My Question or IssueHello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for probably a year, and I cannot find a solution. The music volume lowers at rando...

Casual Listener

Plan Premium Country USA Device iPhone 12 mini Operating System iOS 18   My Question or Issue Hello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for pro...

Vasil

Moderator

3217 Views

1 replies

0 likes

iOS
volume
  • 3217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

Visitor

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

Eni

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song lyrics missing

PlanFree/PremiumCountryCanadaDevice(iPhone 13)Operating System(iOS 17.4.1.) My Question or IssueI have had song lyrics missing for days now, I’ve shut phone down, and logged in and out of Spotify and it won’t fix the problem. As well as: podcast slee...

Casual Listener

Plan Free/Premium Country Canada Device (iPhone 13) Operating System (iOS  17.4.1.)   My Question or Issue I have had song lyrics missing for days now, I’ve shut phone down, and l...

Ohn

Newbie

5508 Views

3 replies

1 likes

  • 5508 Views
  • 3 replies
  • 1 likes

Superuser Contribution refund on student premium

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

Visitor

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

Eni

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

How do you get your profile picture to change on iPad???

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

Casual Listener

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

kade14

Casual Listener

1525 Views

2 replies

1 likes

  • 1525 Views
  • 2 replies
  • 1 likes

Superuser Contribution [IOS] Carplay new issues

PlanPremiumCountryIsraelDeviceIphone 15Operating SystemIOS18 My Question or Issuethis morning, when i connected to CarPlay, the Spotify app start to look different and acts different.1. the heart icon changed to + icon.2. when I say to Siri 'I loved ...

Roadie

Plan Premium Country Israel Device Iphone 15 Operating System IOS18   My Question or Issue this morning, when i connected to CarPlay, the Spotify app start to look different and acts d...

PurpleFan

Roadie

2650 Views

7 replies

0 likes

  • 2650 Views
  • 7 replies
  • 0 likes

Superuser Contribution How do you turn off "shuffle" on "radio" playlists?

I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want to save it or just see what song it was, you have no...

Roadie

I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want t...

InsaneDoggo

Casual Listener

4299 Views

11 replies

1 likes

  • 4299 Views
  • 11 replies
  • 1 likes

Superuser Contribution App crashes straight after I log in iOS 15.8.3

PlanFree/PremiumCountryUKOperating SystemiOS 15.8.3 My Question or IssueI have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it crashes straight after. I’ve done all the recommended things but nothing has work...

Visitor

  Plan Free/Premium Country UK Operating System iOS 15.8.3   My Question or Issue I have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it c...

Mitre226644

Roadie

1636 Views

2 replies

0 likes

  • 1636 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution UI/UX Design: Recently Played - List of playlists and not able to see simply a list of songs

I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay.But I have a problem with the playlists and especially with the recently heard function. I always only see playlists with the recently listened songs, bu...

Casual Listener

I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay. But I have a problem with the playlists and especially with the recently heard function. I alwa...

OscarDC

Moderator

1068 Views

3 replies

0 likes

  • 1068 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Aforo lleno para beta tester

¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!

Newbie

¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!

AlejaR

Moderator

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts rewinding themselves

PlanPremiumCountryUSADeviceiPhone 14 (also happened on XR)Operating SystemiOS 16.6 occasionally my podcasts will rewind themselves with no effect on the timer and start repeating parts I already listened to. Since there is no effect on the timer, I c...

Casual Listener

Plan Premium Country USA Device iPhone 14 (also happened on XR) Operating System iOS 16.6   occasionally my podcasts will rewind themselves with no effect on the timer and start repeati...

wpavtx

Visitor

4160 Views

7 replies

1 likes

  • 4160 Views
  • 7 replies
  • 1 likes

Superuser Contribution How to get app to recognise the country i'm in now

The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/use the app anymore. How do I get my phone/the app t...

Casual Listener

The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/u...

22fab3cjjcemmufmnnsu

Casual Listener

1151 Views

4 replies

0 likes

  • 1151 Views
  • 4 replies
  • 0 likes

Superuser Contribution No sound on TV with apple tv 4k

Hi,There is no sound from Spotify ios iphone app - airplay - apple tv 4k - HDMI - TV.The artwork and music progression appears on tv but no sound.All firm/software up to date, devices rebooted / reinstalled from scratch. setup works with other apps a...

Regular

Hi, There is no sound from Spotify ios iphone app - airplay - apple  tv 4k - HDMI - TV. The artwork and music progression appears on tv but no sound. All firm/software up to date, devices re...

Rsmseymour

Visitor

15021 Views

26 replies

4 likes

  • 15021 Views
  • 26 replies
  • 4 likes

Superuser Contribution Progress / scrub bar on Lock Screen too dark with poor contrast

See attached image. Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it. Grateful for any tips on solving the issue.

Newbie

See attached image.  Does any one else have this issue? The contrast on the progress / scrub bar is so poor that I can’t easily see or control it.  Grateful for any tips on solving the issu...

AlejaR

Moderator

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is logged out in my phone, and when I try logging in, it crashes.

It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.

Visitor

It has been crashing like this for some days now. It logged out by itself. I already tried downloading a new version, but nothing changed.

AlejaR

Moderator

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skip and rewind buttons switched places

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium Country DeviceIphone 13Operating SystemIOS 18.0 My Question or IssueThe skip and rewind buttons switched places, i tried...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium  Country   Device Iphone 13 Operating System IOS...

Dessi

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Devices from "Connect to a Device"

In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play music on my Living Room Echo, depending on what devices are pow...

Casual Listener

In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones.   When I want to use the "Connect to a Device" so I can use my iPhone to play mus...

cactuarjon

Newbie

2700 Views

3 replies

3 likes

  • 2700 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify can't get access to local network i settings

PlanPremiumCountryDenmarkDeviceIphone 12Operating SystemIOS 15 My Question or IssueSpotify can't get access to local network in settings on iphone. It is not possible to find other devices such as the smart tv etc.Spotify should have acces to the loc...

Newbie

Plan Premium Country Denmark Device Iphone 12 Operating System IOS 15   My Question or Issue Spotify can't get access to local network in settings on iphone. It is not possible to find...

Froyaeline

Visitor

5726 Views

3 replies

0 likes

  • 5726 Views
  • 3 replies
  • 0 likes

The color behind an album cover is a darker shade than normal

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueTypically when opening the app the color behind album art is a darker shade than it normally is until tapping and holding the cover art as if to share ...

Newbie

Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5   My Question or Issue Typically when opening the app the color behind album art is a darker shade...

The_Roaming

Visitor

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes