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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407366 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278735 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178296 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, when I am running I carry my phone and listen to Spotify through my AirPods. I also wear ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, whe...
Newbie
1731 Views
2 replies
1 likes
PlanFreeCountryCanadaDeviceiPhone 8Operating SystemIOS 13 My Question or IssueI can’t figure out how to re-arrange songs inside my playlist.
Plan Free Country Canada Device iPhone 8 Operating System IOS 13 My Question or Issue I can’t figure out how to re-arrange songs inside my playlist.
Moderator
9679 Views
12 replies
0 likes
PlanFree/PremiumCountryUSA DeviceiPod Touch 7th GenerationOperating System(iOS 15.8.3) My Question or IssuePlease don't judge, but I keep an iPod Touch because I am an artist and I have too many photos, videos, and music, plus audiobooks and podcasts...
Plan Free/Premium Country USA Device iPod Touch 7th Generation Operating System (iOS 15.8.3) My Question or Issue Please don't judge, but I keep an iPod Touch because I am an...
Regular
2341 Views
9 replies
1 likes
USA, Spotify Premium, checked as I am writing this post and Spotify is up-to-date, no update required across ALL of my devices.iPad Pro 17.6.1 (this issue has persisted across all updates since I got the iPad in September of 2023) I have approximatel...
USA, Spotify Premium, checked as I am writing this post and Spotify is up-to-date, no update required across ALL of my devices. iPad Pro 17.6.1 (this issue has persisted across all updates since I g...
Casual Listener
1460 Views
4 replies
0 likes
I click play and nothing happens. If I move the cursor to a specific minute, it stays in that point but still doesn’t play. Already cleared cache and reinstalled the app. Most of the podcasts are working fine, it’s just some of them that don’t work
I click play and nothing happens. If I move the cursor to a specific minute, it stays in that point but still doesn’t play. Already cleared cache and reinstalled the app. Most of the podcasts are wor...
Moderator
1075 Views
5 replies
0 likes
Connect? I have used them both with my Spotify app without r any difficulty and my 3rd speaker (klipsch heritage groove) still works great but the other two (klipsch one two and Yamaha keyboard) both say paired butter won’t connect when I ask!
Connect? I have used them both with my Spotify app without r any difficulty and my 3rd speaker (klipsch heritage groove) still works great but the other two (klipsch one two and Yamaha keyboard) both...
Moderator
575 Views
1 replies
0 likes
On my iOS App (SE 2020) is one specific artist where all songs of this artist are not shown. The albums are shown, but all empty. In my case it's the artist "Bilderbuch". The problem appears only on my phone. On Desktop (same account) everything is f...
On my iOS App (SE 2020) is one specific artist where all songs of this artist are not shown. The albums are shown, but all empty. In my case it's the artist "Bilderbuch". The problem appears only on ...
Casual Listener
709 Views
2 replies
0 likes
PlanPremiumCountryUnited States Device(iPhone 15)Operating System(iOS) My Question or IssueOver the last week, Spotify will not place cursor in search bar, and thus I cannot search. Restart fixes the issue. I will not make more time to support troubl...
Plan Premium Country United States Device (iPhone 15) Operating System (iOS) My Question or Issue Over the last week, Spotify will not place cursor in search bar, and thus I ca...
Moderator
438 Views
1 replies
0 likes
PlanPremiumCountry DeviceIphone 15 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYou cannot search for songs in your "downloaded" sections UNLESS they are in liked songs. But what if you already have a bunch of downlo...
Plan Premium Country Device Iphone 15 pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue You cannot search for songs in your "downl...
Moderator
445 Views
1 replies
0 likes
Hello,My iPad is always connected to my old stereo and therefore if I want to listen to Spotify at home, I would want to use my iPhone or my macMini to connect to the iPad and play music through it (as its connected with the stereo). Unfortunately, t...
Hello, My iPad is always connected to my old stereo and therefore if I want to listen to Spotify at home, I would want to use my iPhone or my macMini to connect to the iPad and play music through it...
Newbie
917 Views
2 replies
2 likes
All my IOS app won't refresh (iPhone and iPad), specifically the playlists. I have my playlist refreshing properly on MACOS but they are not pushed through to IOS. I've logged out and back in to force a refresh and doesn't work. Still the same ongoin...
All my IOS app won't refresh (iPhone and iPad), specifically the playlists. I have my playlist refreshing properly on MACOS but they are not pushed through to IOS. I've logged out and back in to forc...
Moderator
2217 Views
1 replies
0 likes
PlanPremiumCountry Malayisa Device iPhone 15 ProOperating System iOS 17.5.1 Apple watch version 10.5 (21T576) My Question or IssueI've been having the same issue as https://community.spotify.com/t5/iOS-iPhone-iPad/Siri-on-AppleWatch-does-not-work/m-p...
Plan Premium Country Malayisa Device iPhone 15 Pro Operating System iOS 17.5.1 Apple watch version 10.5 (21T576) My Question or Issue I've been having the...
Newbie
5417 Views
6 replies
7 likes
When I click play on a podcast episode it plays but with no sound. After a few seconds the podcast completely shuts down and doesn’t keep my saved episode in the player. I have tried on multiple occasions to restart the app, and even delete then rein...
When I click play on a podcast episode it plays but with no sound. After a few seconds the podcast completely shuts down and doesn’t keep my saved episode in the player. I have tried on multiple occa...
Moderator
769 Views
1 replies
0 likes
Turning on data saver, download audio only, and stream audio only does not work. I'm seeing video in podcasts. Iphone 12 iOS 15.4.1, Spotify app 8.7.20.1724
Turning on data saver, download audio only, and stream audio only does not work. I'm seeing video in podcasts. Iphone 12 iOS 15.4.1, Spotify app 8.7.20.1724
Regular
1726 Views
2 replies
0 likes
I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having local mp3 files on my iPhone and just pressing a button...
I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having loca...
Visitor
57019 Views
8 replies
0 likes
I need to get my Spotify URI but I don’t know how or where to get it
I need to get my Spotify URI but I don’t know how or where to get it
Spotify Star
4292 Views
1 replies
0 likes
I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7) The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within Spotify. If I turn the volume to max within Spotify(mac), i...
I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7) The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within...
Newbie
18727 Views
30 replies
6 likes
PlanPremiumCountryUSADeviceApple WatchOperating SystemWatchOS 10.6 My Question or IssueThe current time is always set to the end of the song or podcast. This is especially frustrating when I’m trying to skip ahead or back 15 seconds on a podcast. It ...
Plan Premium Country USA Device Apple Watch Operating System WatchOS 10.6 My Question or Issue The current time is always set to the end of the song or podcast. This is espec...
Moderator
477 Views
1 replies
0 likes
Hello, When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queue’ when you click on the 3 dots. This is frustrating to use ...
Hello, When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queu...
Moderator
447 Views
1 replies
1 likes
I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store. I had been noticing an glitch where the connection between my airpods and Spotify would stop and drop ...
I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store. I had been noticing an glitch where the co...
Casual Listener
2934 Views
11 replies
2 likes
