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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399350 Views
  • 879 replies
  • 326 likes
  • 399350 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78908 Views
  • 124 replies
  • 32 likes
  • 78908 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18073 Views
  • 8 replies
  • 0 likes
  • 18073 Views
  • 8 replies
  • 0 likes

Superuser Contribution No Download to Apple Watch Button anymore

Premium, United States, iPhone 12 Pro Max ios16.0.2, iWatch SE watch os9.0My Question:After updating the system. There is no Download to Apple Watch button on my iPhone anymore. It used to have this button before I update it.I tried to delete the Spo...

  • Newbie
  • Premium, United States, iPhone 12 Pro Max ios16.0.2, iWatch SE watch os9.0 My Question: After updating the system. There is no Download to Apple Watch  button on my iPhone anymore...
  • MihailY
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Your Library] Seperate page for artists in your library

When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', but it would be helpful if the default page was not podcasts...

  • Newbie
  • When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page.   At the moment you can filter your library with filters such as 'playlists' or 'albums', ...
  • Yordan
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • Mobile
    Your Library
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are not playing. -iPhone iOS16 and on Windows 10 since today-

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince today, I see the intereface of Spotify has changed, and now my Podcasts are not shown in the...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since today,...
  • Yordan
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Your Episodes" - Apple Watch

PlanPremium CountryHungary DeviceApple Watch SE Operating SystemWatchOS 8.6 (latest) (Phone: iPhone 13 Pro -iOS 15.5 (latest)) My Question or Issue Your Episodes - Which is the default playlist, provided by Spotify to save Podcast episodes is not wor...

C4923CED-6B36-41FA-9B73-7FC2551633D2.jpeg 0A84836C-C4A3-47F6-A901-EC27C9BC9F4E.jpeg
  • Casual Listener
  • Plan Premium   Country Hungary   Device Apple Watch SE   Operating System WatchOS 8.6 (latest) (Phone: iPhone 13 Pro -iOS 15.5 (latest))   My Question or Issue  ...
  • 1231391005
  • Music Fan
  • 231 Views
  • 5 replies
  • 0 likes
  • 231 Views
  • 5 replies
  • 0 likes

Superuser Contribution hide podcasts on mobile ++ customization for home screen

PlanPremiumCountry DeviceiPhoneOperating SystemiOS My Question or Issue I clicked on a "podcast" (which was really just uploads of songs that the uploader doesn't have rights to) by accident ONE TIME. And now, it keeps showing up on my homepage. When...

  • Newbie
  •   Plan Premium Country   Device iPhone Operating System iOS   My Question or Issue   I clicked on a "podcast" (which was really just uploads of songs that the uploader...
  • Vasil
  • Moderator
  • 277 Views
  • 1 replies
  • 2 likes
  • 277 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cannot tap songs

PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS Hello Spotify community, Someone please help. So recently (yesterday), I haven’t been able to tap on songs on some playlists like “sleepy hallow radio” “bad bunny radio”, and some more. They’re ...

  • Newbie
  •   Plan Premium Country USA Device iPhone 12 Operating System iOS   Hello Spotify community,     Someone please help. So recently (yesterday), I haven’t been able t...
  • Vasil
  • Moderator
  • 1018 Views
  • 16 replies
  • 0 likes
  • 1018 Views
  • 16 replies
  • 0 likes

Superuser Contribution Specific Songs Refuse to Sync on iPhone 5s

I have been having a hard time syncing some local files on my iPhone5s. I have more than enough storage on my phone and am on the same wifi as my desktop... I am under the limit of synced songs per device, but no matter what I do it will not let me s...

  • Visitor
  • I have been having a hard time syncing some local files on my iPhone5s. I have more than enough storage on my phone and am on the same wifi as my desktop... I am under the limit of synced songs per d...
  • Jeremy
  • Spotify
  • 599 Views
  • 5 replies
  • 0 likes
  • 599 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist selection

All Im trying to do is select specific songs on a playlist my friend sent me of theirs. I have Premium so Im not on a trial or free version. Every time I select a song on their playlist it chooses a random song from that playlist instead. It never al...

  • Visitor
  • All Im trying to do is select specific songs on a playlist my friend sent me of theirs. I have Premium so Im not on a trial or free version. Every time I select a song on their playlist it chooses a ...
  • Robert696
  • Regular
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to scroll to a current playing song from a large playlist?

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2, Spotify 8.5.3.784 My Question or IssueI have a large playlist with more than 600 songs from different language and artists. Whenever I'm listening to a song from this playlist, I have to sc...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2, Spotify 8.5.3.784     My Question or Issue I have a large playlist with more than 600 songs from different lan...
  • SeveNIC8
  • Casual Listener
  • 2758 Views
  • 7 replies
  • 8 likes
  • Playlist
  • 2758 Views
  • 7 replies
  • 8 likes

Solved!!Superuser Contribution AirPods + Spotify = Wierd Audio Blip

Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for.On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment through the phone speaker. Video shows this with me using f...

  • Casual Listener
  • Trying to get to the bottom of this. So far no luck with support and honestly no idea what I would search for. On my iPhone 13 Pro. When I listen with 1 pod and take out it plays for a moment th...
  • Lyubka
  • Moderator
  • 140 Views
  • 2 replies
  • 0 likes
  • 140 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disable volume syncing between devices

DeviceiPhone Operating SystemiOS 16 My Question or IssueIs it possible to disable volume syncing between devices? The iOS Spotify app hijacks the volume control and set the volume to 100% when I am listening on desktop and I open the app on my phone....

  • Casual Listener
  • Device iPhone   Operating System iOS 16   My Question or Issue Is it possible to disable volume syncing between devices?   The iOS Spotify app hijacks the volume control and s...
  • DerekL1
  • Casual Listener
  • 484 Views
  • 4 replies
  • 2 likes
  • 484 Views
  • 4 replies
  • 2 likes

Superuser Contribution Shuffle playlists

PlanPremiumCountryUKDeviceiPhone XS MaxOperating SystemiOS 16.0.2 My Question or IssueI am not able to shuffle my Liked Songs playlist anymore. Just had green play button and shuffle symbol but not shuffling the playlist regardless of whether the shu...

  • Visitor
  • Plan Premium Country UK Device iPhone XS Max Operating System iOS 16.0.2   My Question or Issue I am not able to shuffle my Liked Songs playlist anymore. Just had green play button and...
  • AlejaR
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I open the app again while it’s playing a song it stop playing the song.

Hi my app stops playing the actual song if I open the app on my phone again.monthlyPremiumgermany DeviceiPhone 12Operating SystemiOS 15 My Question or IssueWhat could I do not tap everytime back to my song to continue to hear the song again?

  • Casual Listener
  • Hi my app stops playing the actual song if I open the app on my phone again. monthly Premium germany   Device iPhone 12 Operating System iOS 15   My Question or Issue What could ...
  • Thiefplex
  • Casual Listener
  • 108 Views
  • 2 replies
  • 0 likes
  • 108 Views
  • 2 replies
  • 0 likes

Superuser Contribution Now Playing Bar is missing from iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueA few hours ago I had my Now Playing bar, could fast forward, rewind, turn shuffle or repeat on/off as needed. Now all of that is gone since it's all hou...

  • Newbie
  •     Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue A few hours ago I had my Now Playing bar, could fast forward,...
  • Yordan
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify won't connect to wi-fi

PlanPremiumCountryUnited StateDeviceiPhone 8Operating SystemiOS 16 My Question or IssueSpotify won't connect to Wi-Fi even though it is working for all my other apps. Spotify is the only app that seems to be the problem. I have to use mobile data in ...

  • Casual Listener
  • Plan Premium Country United State Device iPhone 8 Operating System iOS 16   My Question or Issue Spotify won't connect to Wi-Fi even though it is working for all my other apps. Spotify...
  • chelle20
  • Casual Listener
  • 369 Views
  • 5 replies
  • 0 likes
  • 369 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs are skipping like a bad vinyl record. Help please.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Data Saver Won't Turn Off

PlanPremiumCountryPhilippinesDeviceiPhone 7+Operating SystemiOS 13.3.1My IssueI am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off because I can't change the streaming quality and/or turn on the canvas...

  • Visitor
  • Plan Premium Country Philippines Device iPhone 7+ Operating System iOS 13.3.1 My Issue I am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off...
  • DARKER2003
  • Visitor
  • 17691 Views
  • 13 replies
  • 0 likes
  • 17691 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot play songs continuously in 'recently played' list on iPhone

Using latest verison of app on IphoneI used to be able to play songs one after the other in recently played. However, now it plays ONLY the song I select, and than immediately creates a radio playlist after the song ends - instead of playing the next...

  • Roadie
  • Using latest verison of app on Iphone I used to be able to play songs one after the other in recently played.   However, now it plays ONLY the song I select, and than immediately creates a ...
  • Vasil
  • Moderator
  • 173 Views
  • 5 replies
  • 0 likes
  • 173 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant control the app over the car radio

Plan DuoPremiumCzech Republic Device(iPhone 13)Operating System(iOS 15) My Question or Issue Hi, I have Mazda 3 BL 2009 with Bose audio system. I have the car for several years and during this time both me and my girlfriend had like 5 different Andro...

  • Casual Listener
  • Plan Duo Premium Czech Republic   Device (iPhone 13) Operating System (iOS 15)   My Question or Issue   Hi,    I have Mazda 3 BL 2009 with Bose audio system. I h...
  • Karel90
  • Casual Listener
  • 194 Views
  • 4 replies
  • 1 likes
  • 194 Views
  • 4 replies
  • 1 likes

Superuser Contribution Gramofon from Fon not working in my iPad and iPhone

my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...

  • Casual Listener
  • my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain.   I have connected my Gramofon for first time since years to my Denon ADV-M51. all...
  • MihailY
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • gramofon
    iOS
    ipad
    iphone
  • 122 Views
  • 1 replies
  • 0 likes