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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43031 Views

43 replies

10 likes

  • 43031 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108310 Views

116 replies

13 likes

Other
  • 108310 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301590 Views

62 replies

16 likes

  • 301590 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127475 Views

19 replies

38 likes

  • 127475 Views
  • 19 replies
  • 38 likes

Superuser Contribution I cannot listen to the track Sixtyniner by Boards of Canada.

Hi ,This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCGI tried on Spotify iOS.

Music Fan

Hi , This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCG I tried on Spotify iO...

Eni

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume of Spotify not aligning with volume of phone and changing by itself

PlanPremiumCountryAustraliaDeviceiPhone 12ProOperating SystemiOSMy Question or Issueive been having an issue with Spotify for a few months now where the volume of my music changes by itself but the main volume on my phone doesn’t change. I have a few...

Newbie

Plan Premium Country Australia Device iPhone 12Pro Operating System iOS My Question or Issue ive been having an issue with Spotify for a few months now where the volume of my music changes b...

Ivelina

Moderator

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Playing songs not in playlist

I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my queue is cleared. I've resorted to just having to ...

Visitor

I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my...

MateusM

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

I can’t share lyrics, I have premium and still can’t do it

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

Visitor

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

MateusM

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Hello i payed the subscription twice at the same month

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

Visitor

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

MateusM

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

I need an Old version of Spotify for a first gen IPad running ios 9.3

HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...

Casual Listener

Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10.  I did a search and found few suggestions (like dowloading old itune with app ...

DenDenDen

Newbie

5972 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution can't access or open my playlists on the Spotify app on my iPhone.

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Can you please help?

Visitor

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Ca...

Ivelina

Moderator

1292 Views

6 replies

4 likes

  • 1292 Views
  • 6 replies
  • 4 likes

Queue button not there

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

Visitor

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

Ximzend

Spotify Star

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next/prev track buttons flipped on iPhone app on Hebrew phones

PlanPremiumCountryIsraelDeviceIPhone 14 Pro Operating SystemiOS 17.6.1 My Question or IssueMedia control buttons (next/prev track) are flipped when the iPhone language is Hebrew. This is recurring issue, it was fixed in previous versions and now it’s...

Newbie

Plan Premium Country Israel Device IPhone 14 Pro  Operating System iOS 17.6.1   My Question or Issue Media control buttons (next/prev track) are flipped when the iPhone language i...

Maria

Moderator

428 Views

2 replies

1 likes

  • 428 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify is playing on my iPhone but goes off when car ignition is on

Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds

Visitor

Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds

Maria

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution My artist picture won't appear on the Spotify app

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

Casual Listener

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

Not applicable

11017 Views

10 replies

1 likes

  • 11017 Views
  • 10 replies
  • 1 likes

Superuser Contribution Não recebi a opção de ver clipes no app the music videos it’s not available on my app

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção.PlanPremiumCountryBrazil Device(iPhone X)Operating System(iOS...

Visitor

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção. Plan Pr...

Vasil

Moderator

1805 Views

1 replies

0 likes

  • 1805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Homepod airplay no sound

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

Visitor

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

Vasil

Moderator

1466 Views

1 replies

2 likes

  • 1466 Views
  • 1 replies
  • 2 likes

Superuser Contribution ios lock screen

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing.PlanPremiumCountryUSADevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing. Plan Premium Country USA Device (iPhone  Operating System (iOS 10, Android...

Vasil

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I turn off video "canvases" option is gone

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spotify on and this is distracting. Sometimes I like t...

Music Fan

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spo...

fraktalisman

Roadie

6138 Views

3 replies

2 likes

  • 6138 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Apple Watch defaut to main account

PlanPremium FamilyCountryBrazilDeviceiphone 13 pro max / Apple watch series 7 with cellularOperating Systemlatest iosMy Question or IssueI am a member in a family account created by my husband. My apple watch is linked to my account, that is a member...

Casual Listener

Plan Premium Family Country Brazil Device iphone 13 pro max / Apple watch series 7 with cellular Operating System latest ios My Question or Issue I am a member in a family account created by...

Not applicable

3502 Views

5 replies

0 likes

  • 3502 Views
  • 5 replies
  • 0 likes

Superuser Contribution web player not working

PlanFreeCountry Deviceiphone xrOperating Systemios 17 My Question or Issuehi there! as of two days ago, my web player has not been working. the top “good morning…get premium” message has been formatted weirdly and i can click on mixes and playlists b...

Casual Listener

Plan Free Country   Device iphone xr Operating System ios 17   My Question or Issue hi there! as of two days ago, my web player has not been working. the top “good morning…get pre...

Dessi

Moderator

1743 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution iOS App - Order of playlist

Hi guys why is it no longer possible to sort/manage the order of a playlist in the iOS App? and it’s even no longer syncing the order of a playlist once it is changed on a Mac. It’s only ordering songs by date. Old>new. I have a lot of very long play...

Newbie

Hi guys   why is it no longer possible to sort/manage the order of a playlist in the iOS App?   and it’s even no longer syncing the order of a playlist once it is changed on a Mac. &nbs...

dnvrsangel

Regular

29947 Views

15 replies

3 likes

iOS
Playlists
  • 29947 Views
  • 15 replies
  • 3 likes