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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Michaelman11

Regular

234098 Views

55 replies

13 likes

  • 234098 Views
  • 55 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

157384 Views

507 replies

108 likes

  • 157384 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107912 Views

19 replies

38 likes

  • 107912 Views
  • 19 replies
  • 38 likes

Superuser Contribution My liked songs stuck on downloading forever

I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occur in other playlist other than my liked songs. Also the...

Casual Listener

I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occ...

Joan

Moderator

3011 Views

4 replies

1 likes

  • 3011 Views
  • 4 replies
  • 1 likes

Superuser Contribution liked songs

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and why there not there anymore. they used to sit at #1...

Visitor

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and ...

Joan

Moderator

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files syncing broken with new version on iOS, local files deleted

I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walksSomething has happened in the past couple of days though (presumably during a...

Regular

I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walks Something has happened...

ry_wilcos

Newbie

10779 Views

19 replies

1 likes

  • 10779 Views
  • 19 replies
  • 1 likes

Superuser Contribution My local files on my phone are not downloading/syncing.

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the songs. They are greyed out and it says they need dow...

Visitor

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the s...

houserockr

Newbie

677 Views

2 replies

1 likes

  • 677 Views
  • 2 replies
  • 1 likes

Superuser Contribution My song on repeat won't repeat from the beginning.

PlanPremium FamilyCountryUSA Device(iPhone 12 Pro Max)Operating System(iOS 16.6.1) My Question or IssueI'll have a song on repeat and after a while, the song will repeat but not from the beginning of the song

Visitor

Plan Premium Family Country USA   Device (iPhone 12 Pro Max) Operating System (iOS 16.6.1)   My Question or Issue I'll have a song on repeat and after a while, the song will repe...

GraceListener

Visitor

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

Superuser Contribution RELEASE RADAR NOT UPDATING

PlanPremiumCountryAustraliaDeviceiPhone 14 My Question or IssuePlaylist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve experienced this.

Visitor

  Plan Premium Country Australia Device iPhone 14     My Question or Issue Playlist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve ...

Dian

Spotify Legend

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

Why is the Kids app so low quality?

I'd say that the Spotify Kids app is very low quality. Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. Besides that lots of features are missing that would make it actu...

Casual Listener

I'd say that the Spotify Kids app is very low quality.   Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. &nbs...

fsegura9

Visitor

560 Views

1 replies

0 likes

iPad
kids
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution se bloquea por completo, no responde😖😖😖

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al punto de q se vuelve a bloquear una y otra vezPD: cer...

Casual Listener

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al pu...

Eni

Moderator

996 Views

2 replies

0 likes

  • 996 Views
  • 2 replies
  • 0 likes

Cannot turn volume up or down on Apple watch.

This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a song on the watch that is not downloaded but playe...

Newbie

This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a...

1528 Views

0 replies

0 likes

  • 1528 Views
  • 0 replies
  • 0 likes

Playing freezes after end of selection

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep moving, but no sound. Any interaction with app then fr...

Visitor

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep mov...

No200

Newbie

965 Views

4 replies

0 likes

  • 965 Views
  • 4 replies
  • 0 likes

The replay button resets alone

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn't do it before.

Visitor

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn'...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify will not let me find user made playlists.

I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlists, albums, and songs. It was working fine yesterday...

Visitor

I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlist...

Yordan

Moderator

560 Views

3 replies

0 likes

  • 560 Views
  • 3 replies
  • 0 likes

Superuser Contribution App pauses music and won’t let you change tracks

The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.

Visitor

The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.

AlejaR

Moderator

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Repeat Not Working

PlanPremiumCountry Device(Iphone 13 pro max, Ipad pro 10.5 inch)Operating System(IOS 17, IPadOS 16)My Question or Issue Hi, I have a certain problem where whenever I click on a new song with the repeat button on, it turns off automatically and doesn’...

Newbie

Plan Premium Country   Device (Iphone 13 pro max, Ipad pro 10.5 inch) Operating System (IOS 17, IPadOS 16) My Question or Issue   Hi,   I have a certain problem where...

AlejaR

Moderator

30290 Views

44 replies

19 likes

  • 30290 Views
  • 44 replies
  • 19 likes

App on Iphone will not work nor can I delete it and reinstall.

i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues.I can log on to the computer no problem. The issue is the iphone. Please help me fix this.

Visitor

i am using an iphone 14 pro.   We have the paid version of the family plan.  The rest of the family is having no issues. I can log on to the computer no problem.  The issue is the i...

Maxim

Spotify Star

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!! The podcast series “Slate: One Year” will not play

The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone trying to get it to work. This issue applies to every e...

Casual Listener

The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone tryi...

zz_bottom

Casual Listener

1143 Views

1 replies

0 likes

  • 1143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops playing

PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...

Visitor

Plan Premium Country   Device iPhone 14 Pro Max   Operating System ios 17.0.1   My Question or Issue I having been playing music all night long. After the last update Spotif...

Dian

Spotify Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution problems with new iphone

PlanPremiumCountry Italy Deviceiphone 15Operating System(iIOS14I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't workWhat can I do?thanks My Question or Issue

Visitor

Plan Premium Country Italy   Device iphone 15 Operating System (iIOS14 I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recove...

Dian

Spotify Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes