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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241312 Views

27 replies

5 likes

  • 241312 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123891 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2925 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307372 Views

62 replies

16 likes

  • 307372 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131813 Views

19 replies

38 likes

  • 131813 Views
  • 19 replies
  • 38 likes

Superuser Contribution Transfering local files causes some to become greyed out

PlanPremiumCountryUnited States of AmericaDeviceiPhone 13 and 2023 m2 macbook proOperating Systemios 18 and macos 15.1 My Question or IssueI transferred the local files from my iPhone to my Mac by copying the downloaded songs from my iPhone’s Spotify...

Casual Listener

Plan Premium Country United States of America Device iPhone 13 and 2023 m2 macbook pro Operating System ios 18 and macos 15.1   My Question or Issue I transferred the local files from ...

OscarDC

Moderator

1591 Views

3 replies

0 likes

  • 1591 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast progress lost when switching devices

Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location.Lately, I've noticed that the podcast progress frequently resets...

Visitor

Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location. Lately, I'v...

big_malk

Regular

2472 Views

2 replies

1 likes

  • 2472 Views
  • 2 replies
  • 1 likes

Sometimes my phone app stops working in a strange way

I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the phone. So i have to reach the pc to select the song f...

Casual Listener

I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the ph...

Xisfer

Casual Listener

492 Views

3 replies

0 likes

  • 492 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing songs

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.6 My Question or IssueSpotify keeps pausing songs when they're playing - which is really annoying. I've logged in and out of the app, I've deinstalled and reinstalled the app from the app store...

Casual Listener

  Plan Premium Country UK Device iPhone 8 Operating System iOS 13.6   My Question or Issue Spotify keeps pausing songs when they're playing - which is really annoying. I've logge...

Eni

Moderator

1079 Views

4 replies

2 likes

  • 1079 Views
  • 4 replies
  • 2 likes

Not able to listen music in spotify

I am not able to listen music in Spotify automatically it shut down while playing musicPlanPremiumCountryIndiaDevice(iPhone 15)Operating System(iOS 18.1) Issue kindly solve this problem why i pay them because of i am facing issue Resolve it ASAP.

Visitor

I am not able to listen music in Spotify automatically it shut down while playing music Plan Premium Country India Device (iPhone 15) Operating System (iOS 18.1)   Issue   kindl...

Billy-J

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Bought daughter 12 month plan is saying only 11 months

Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11 months?

Visitor

Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11...

Maxim

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Select another device controls no visible

DeviceiPhone SEOperating SystemiOS 15.8.3 My Question or IssueI am attaching screenshot, controls for selecting another device are not visiblebecause of that two info messages, which I cannot hide nor scroll down. It would be nice to be able to hide ...

Regular

Device iPhone SE Operating System iOS 15.8.3   My Question or Issue I am attaching screenshot, controls for selecting another device are not visible because of that two info messages, whi...

OscarDC

Moderator

3412 Views

13 replies

2 likes

  • 3412 Views
  • 13 replies
  • 2 likes

Apple Warch Spotify complication not showing up

PlanPremiumCountryJapanDevice(Apple Watch Series 7)Operating System(Watch OS 10.1) My Question or IssueAfter upgrading to OS version 10.1, the Spotify complication no longer appears.To clarify, two types ("com.spotify.client.watchkitapp" and "Spotify...

Newbie

Plan Premium Country Japan Device (Apple Watch Series 7) Operating System (Watch OS 10.1)   My Question or Issue After upgrading to OS version 10.1, the Spotify complication no longer ...

cam-l

Newbie

3404 Views

4 replies

6 likes

  • 3404 Views
  • 4 replies
  • 6 likes

Superuser Contribution My Apple TV isn't seen from the same Wi-Fi in Spotify Connect

It used to work, and then some weeks ago, it suddenly stopped working.I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router.From my laptop, I can ping the Apple TV IP, and traceroute says it'...

Regular

It used to work, and then some weeks ago, it suddenly stopped working. I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router. From my lapt...

ewjoachim

Regular

7363 Views

20 replies

3 likes

  • 7363 Views
  • 20 replies
  • 3 likes

Superuser Contribution Grayed out playlist, crashes spotify app on ios.

I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.

Newbie

I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.

Vasil

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app", nothing works

PlanPremiumCountryMexicoDeviceiPhone 12 Pro / Windows 11Operating SystemiOS 17 My Question or IssueToday I decided to play Silk Sonic, it's been a while since I've played their music, clicked on play on my Desktop App (Win11) and the following messag...

Music Fan

Plan Premium Country Mexico Device iPhone 12 Pro / Windows 11 Operating System iOS 17   My Question or Issue Today I decided to play Silk Sonic, it's been a while since I've played the...

Not applicable

5771 Views

19 replies

0 likes

(iOS)
We can't play this song until you allow this artist in the spotify phone app
windows11
  • 5771 Views
  • 19 replies
  • 0 likes

Spotify keeping phone screen awake

PlanPremiumCountryUSADeviceiPhone XS, iOS 12.1.4Spotify Version8.4.93.796My Question or IssueWhen Spotify is playing, a lot of the time it does not let my phone screen go to sleep. This even happens if my phone screen is off and I get a notification ...

Regular

Plan Premium Country USA Device iPhone XS, iOS  12.1.4 Spotify Version 8.4.93.796 My Question or Issue When Spotify is playing, a lot of the time it does not let my phone screen go...

mkgtu

Regular

38004 Views

23 replies

15 likes

  • 38004 Views
  • 23 replies
  • 15 likes

I cannot find a recently played list in the IOS app

There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I click on the playlist icon it shows 'Now Playing' ...

Casual Listener

There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I...

mrees007

Casual Listener

1055 Views

1 replies

1 likes

  • 1055 Views
  • 1 replies
  • 1 likes

Superuser Contribution iPhone Volume Randomly Lowering

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 18 My Question or IssueHello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for probably a year, and I cannot find a solution. The music volume lowers at rando...

Casual Listener

Plan Premium Country USA Device iPhone 12 mini Operating System iOS 18   My Question or Issue Hello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for pro...

Vasil

Moderator

3393 Views

1 replies

0 likes

iOS
volume
  • 3393 Views
  • 1 replies
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Superuser Contribution Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

Visitor

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

Eni

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song lyrics missing

PlanFree/PremiumCountryCanadaDevice(iPhone 13)Operating System(iOS 17.4.1.) My Question or IssueI have had song lyrics missing for days now, I’ve shut phone down, and logged in and out of Spotify and it won’t fix the problem. As well as: podcast slee...

Casual Listener

Plan Free/Premium Country Canada Device (iPhone 13) Operating System (iOS  17.4.1.)   My Question or Issue I have had song lyrics missing for days now, I’ve shut phone down, and l...

Ohn

Newbie

5606 Views

3 replies

1 likes

  • 5606 Views
  • 3 replies
  • 1 likes

Superuser Contribution refund on student premium

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

Visitor

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

Eni

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

How do you get your profile picture to change on iPad???

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

Casual Listener

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

kade14

Casual Listener

1561 Views

2 replies

1 likes

  • 1561 Views
  • 2 replies
  • 1 likes