Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29133 Views

40 replies

9 likes

  • 29133 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93966 Views

115 replies

12 likes

Other
  • 93966 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

943 Views

0 replies

0 likes

iOS
  • 943 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293376 Views

60 replies

15 likes

  • 293376 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123497 Views

19 replies

38 likes

  • 123497 Views
  • 19 replies
  • 38 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

Visitor

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...

rafagildin

Visitor

44051 Views

8 replies

6 likes

iphone
iphone xr
lock screen
  • 44051 Views
  • 8 replies
  • 6 likes

An explanation is due on streaming and/or offline play for the Apple Watch

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. Whilst Spotify is a superior service on native apps, I t...

Regular

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. &nbs...

threethirtydee

Newbie

1650 Views

5 replies

6 likes

iOS
  • 1650 Views
  • 5 replies
  • 6 likes

Superuser Contribution When I turn the screen on and off, it gets stuck for 1 second

PlanPremiumCountryTurkeyDeviceIphone 13Operating System(iOS 18 My Question or IssueWhen I turn the screen on and off, it gets stuck for 1 second but when phone is charging its not get stuck

Newbie

Plan Premium Country Turkey Device Iphone 13 Operating System (iOS 18   My Question or Issue When I turn the screen on and off, it gets stuck for 1 second but when phone is charging it...

Dessi

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Squeaking noises when using Fast Forward/Rewind on podcasts

Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there before and it's really pushing me to get my podcast...

Casual Listener

Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there ...

Germansausage68

Visitor

4441 Views

17 replies

5 likes

  • 4441 Views
  • 17 replies
  • 5 likes

Audiobook top up not showing up in app

I purchased 10 hours of audiobook top up but the hours don’t appear in the app even after redownloading the app and logging in and out multiple times

Visitor

I purchased 10 hours of audiobook top up but the hours don’t appear in the app even after redownloading the app and logging in and out multiple times

MateusM

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Spotify skips songs when entering address in CarPlay

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

Visitor

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

my spotify wont let me listen to music saying i need to get premium to do

I tired listening to music but it wont let me listen to anything ; playlists , artists , mixes saying i need to get premium so i could . What do i do?

Visitor

I tired listening to music but it wont let me listen to anything ; playlists , artists , mixes saying i need to get premium so i could . What do i do?

MateusM

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

How do I access "desktop"?

I want to limit ads. I have premium. Your directions say to start with desktop. That's too vague for me. How do I find it?

Visitor

I want to limit ads. I have premium. Your directions say to start with desktop. That's too vague for me. How do I find it?

MateusM

Spotify Star

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still can’t loop anything on Spotify.

PlanFreeCountryAustralia DeviceiPhone 13Operating Systemios 15.5Spotify is always updated to recent update. My Question or IssueI still can’t loop songs / playlists on my phone. I’ve tried literally e v e r y t h i n g I’ve looked for the three dots ...

Casual Listener

Plan Free Country Australia  Device iPhone 13 Operating System ios 15.5 Spotify is always updated to recent update.   My Question or Issue I still can’t loop songs / playlists o...

randomman1

Visitor

3390 Views

5 replies

0 likes

can’t loop
loop playlist
Loop song
  • 3390 Views
  • 5 replies
  • 0 likes

help my spotify app is freezing

help my spotify app is freezing, my phone what should i do

Casual Listener

help my spotify app is freezing, my phone what should i do

MateusM

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Several issues with queue and shuffling.

PlanPremiumCountryUsaDeviceiPhone 12Operating SystemiOS 17.5 My Question or Issue 1. In the past, whenever I would select a new song, the whole queue would reshuffle. I liked this feature. Now it adds the new song, but keeps the old queue. This is eq...

Casual Listener

  Plan Premium Country Usa Device iPhone 12 Operating System iOS 17.5   My Question or Issue   1. In the past, whenever I would select a new song, the whole queue would res...

Koelkaststekker

Casual Listener

6216 Views

3 replies

3 likes

  • 6216 Views
  • 3 replies
  • 3 likes

iCloud backup for Spotify is huge

Plan/PremiumCountryUsaDeviceiphone 15 pro max Operating System(iOS 17.2.1 My Question or IssueI just got a new phone and restored from back up from my old iPhone. The iCloud back up for Spotify app is massive on the new one like close to 3.5gb. I del...

Casual Listener

  Plan /Premium Country Usa Device iphone 15 pro max   Operating System (iOS 17.2.1   My Question or Issue I just got a new phone and restored from back up from my old iPh...

SpotSurv

Casual Listener

2881 Views

2 replies

0 likes

  • 2881 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music quality low when launching spotify

So the when i launch spotify and start listening to a song the quality is very low as the details of the song are not there. But then when i close the app and restart it the issue is gone. PlanFreeCountryindia Device(iPhone X)Operating system ios 16 ...

Newbie

So the when i launch spotify and start listening to a song the quality is very low as the details of the song are not there. But then when i close the app and restart it the issue is gone.  Pla...

Yordan

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS interface Artist display problems

SPOTIFY v 8.9.66.462PlanPremiumCountryUSADeviceIPhone 12 ProOperating SystemIOS 18 My Question or IssueThe artist name is overlapped by the elements around it and doesn’t display correctly

Casual Listener

SPOTIFY v 8.9.66.462 Plan Premium Country USA Device IPhone 12 Pro Operating System IOS 18   My Question or Issue The artist name is overlapped by the elements around it and doesn’t d...

Dessi

Moderator

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app crashing constantly after iOS 16.7.10 update on iPhone 8

PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 16.7.10)My Question or IssueSpotify app crashing constantly after iOS 16.7.10 update on iPhone 8.... Not even able to enjoy a full song, the app shuts down after a minute or two.

Visitor

Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 16.7.10) My Question or Issue Spotify app crashing constantly after iOS 16.7.10 update on iPhone 8....  Not even able...

OscarDC

Moderator

1043 Views

1 replies

0 likes

  • 1043 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Keeps skipping songs after 45 seconds

Please can someone helpAll of a sudden my Spotify keeps skipping after 45 seconds. Goes to the next song every single timei have deleted the app, reinstalled, logged in, logged out. Tried a few other things and nothing has workedi pay for this servic...

Casual Listener

Please can someone help All of a sudden my Spotify keeps skipping after 45 seconds. Goes to the next song every single time i have deleted the app, reinstalled, logged in, logged out. Tried a few o...

darul9061

Visitor

95269 Views

11 replies

3 likes

  • 95269 Views
  • 11 replies
  • 3 likes

Superuser Contribution not streaming/ force quit after playing one song

spotify community please if you can hear me spotify community help me please i am going bonkers. yesterday my spotify started bugging out; it will play one song, and if i try to skip it OR let it keep playing into the next song, the app force quits a...

Newbie

spotify community please if you can hear me spotify community help me please i am going bonkers. yesterday my spotify started bugging out; it will play one song, and if i try to skip it OR let it kee...

OscarDC

Moderator

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Solved!! Collaborative Playlists Notifications

Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I couldn't find it anywhere in the app settings Please he...

Casual Listener

Hey, I'm using Spotify on iOS and I've created a collaborative playlists with a friend. Shouldn't be an option to get push notification whenever my friend is adding a new song to the playlist? I...

marksetto

Visitor

9916 Views

3 replies

0 likes

Collaborative Playlists Notifications
  • 9916 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Tapping screen on canvas no longer removes UI

PlanPremiumCountrySpainDeviceiPhone15 PlusOperating SystemiOS 17.5.1Spotify Version8.9.62.465My Question or IssueSince the last update I have noticed that tapping the screen when the song has canvas no longer removes the UI to reveal bright video.

Music Fan

Plan Premium Country Spain Device iPhone15 Plus Operating System iOS 17.5.1 Spotify Version 8.9.62.465 My Question or Issue Since the last update I have noticed that tapping the screen whe...

2n541

Regular

4923 Views

23 replies

4 likes

  • 4923 Views
  • 23 replies
  • 4 likes