Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245703 Views

27 replies

5 likes

  • 245703 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130478 Views

119 replies

13 likes

Other
  • 130478 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3259 Views

0 replies

0 likes

iOS
  • 3259 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309545 Views

62 replies

16 likes

  • 309545 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133291 Views

19 replies

38 likes

  • 133291 Views
  • 19 replies
  • 38 likes

Spotify autoplays when I plug in a headphone jack

PlanPremiumCountryUSA DeviceiPhone 14 ProOperating SystemiOS 18.1 My Question or IssueWhen I connect to a headphone jack adapter, Spotify autoplays even if the app is closed. I made sure to close the app because the last time I accidently left the ap...

Newbie

Plan Premium Country USA   Device iPhone 14 Pro Operating System iOS 18.1   My Question or Issue When I connect to a headphone jack adapter, Spotify autoplays even if the app is ...

ribezaz

Spotify Star

734 Views

1 replies

1 likes

  • 734 Views
  • 1 replies
  • 1 likes

Solved!! Won't synch playlists

I recently got a premium account and i kind of have issues. I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the first two songs and then it stops. And for all of my playlists...

Casual Listener

I recently got a premium account and i kind of have issues.   I've tried to synch my playlists on my iphone 4S app, but it doesn't work. When i check "Available offline", it only synchs the fi...

Christine12341

Casual Listener

1451 Views

4 replies

0 likes

Premium
problem
synch
  • 1451 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify playback/queue resets when trying to connect between devices

PlanPremium CountryMexico DeviceiPhone 12 ProOperating SystemiOS 17 My Question or IssuePlayback constantly gets reset, losing all queued and playing next songs. It is really annoying because you can't recover any long queue you created. These are so...

Casual Listener

Plan Premium   Country Mexico   Device iPhone 12 Pro Operating System iOS 17   My Question or Issue Playback constantly gets reset, losing all queued and playing next songs...

prithvi_nagpal

Newbie

2028 Views

4 replies

0 likes

  • 2028 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution App crashes on IOS after 1 minute and 20 seconds

I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button. What I typically do is play the music through my phone...

Newbie

I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button.&nbs...

Vasil

Moderator

16694 Views

20 replies

4 likes

  • 16694 Views
  • 20 replies
  • 4 likes

Solved!!Superuser Contribution Songs werden nicht gefunden Playlisten nicht angezeigt.

Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann sucht es Ewigkeiten und findet nicht ein einziges Li...

Casual Listener

Ich habe ein neues IPhone 16 pro. Die App habe installiert und mich ganz normal angemeldet. Jetzt werden meine Playlisten nicht angezeigt. Meine Lieblingssongs sind alle weg. Wenn Lieder suche dann s...

Rakete1

Casual Listener

4484 Views

2 replies

0 likes

  • 4484 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files not appearing on spotify

I've done every step but no matter what I do I can't get the local files folder to appear in my library.

Newbie

I've done every step but no matter what I do I can't get the local files folder to appear in my library.

muppet1

Newbie

11365 Views

12 replies

2 likes

  • 11365 Views
  • 12 replies
  • 2 likes

Superuser Contribution App closes by itself, and phone overheating!

PlanPremiumCountryUK DeviceiPhone 13 Operating SystemiOS 17.1.1 My Question or IssueMy Spotify app constantly closes as soon as I go to another app, or lock my phone screen. When I’m on the app, it’s constantly freezing so I have to restart, and ofte...

Visitor

Plan Premium Country UK   Device iPhone 13  Operating System iOS 17.1.1   My Question or Issue My Spotify app constantly closes as soon as I go to another app, or lock my ph...

BlueSkyOffroad

Regular

5433 Views

8 replies

0 likes

  • 5433 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can’t delete playlist

I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them. And by do everything but delete I mean it lets me:Add/remove songsDownload the playlistEdits playlistAdd/remove from profile...

Casual Listener

I am going through all of my playlists and I’m trying to delete it but I can’t. It will let me do everything but delete them.  And by do everything but delete I mean it lets me: Add/remove so...

Sanaraoof87

Newbie

24571 Views

3 replies

0 likes

  • 24571 Views
  • 3 replies
  • 0 likes

Solved!! If i delete my account, can others still see playlists I made?

I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account, can my new account still listen to the playlists ...

Casual Listener

I was thinking of deleting my gmail account that is connected to Spotify to start a new one. But I really like the playlist I’ve made in my old account. Just wondering if I deleted my spotify account...

MateusM

Spotify Star

1091 Views

1 replies

0 likes

  • 1091 Views
  • 1 replies
  • 0 likes

Superuser Contribution My local files are not working and appear gray on iphone

PlanPremiumDeviceiPhone 14My Question or IssueI just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fine with local files and has cover art on it. When it was working on my...

Regular

  Plan Premium Device iPhone 14 My Question or Issue I just got a new phone and my local files do not work on it. I have tried everything, and nothing works. My laptop works completely fin...

pacelote

Casual Listener

8690 Views

21 replies

0 likes

  • 8690 Views
  • 21 replies
  • 0 likes

Superuser Contribution Transfering local files causes some to become greyed out

PlanPremiumCountryUnited States of AmericaDeviceiPhone 13 and 2023 m2 macbook proOperating Systemios 18 and macos 15.1 My Question or IssueI transferred the local files from my iPhone to my Mac by copying the downloaded songs from my iPhone’s Spotify...

Casual Listener

Plan Premium Country United States of America Device iPhone 13 and 2023 m2 macbook pro Operating System ios 18 and macos 15.1   My Question or Issue I transferred the local files from ...

OscarDC

Moderator

1635 Views

3 replies

0 likes

  • 1635 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast progress lost when switching devices

Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location.Lately, I've noticed that the podcast progress frequently resets...

Visitor

Recently, I have been facing an issue with podcast progress when switching between devices. I use Spotify on my desktop, iPhone, and Google Home interchangeably depending on my location. Lately, I'v...

big_malk

Regular

2505 Views

2 replies

1 likes

  • 2505 Views
  • 2 replies
  • 1 likes

Sometimes my phone app stops working in a strange way

I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the phone. So i have to reach the pc to select the song f...

Casual Listener

I mostly use spotify on the Windows Desktop version. But i mainly control it with the iphone app. Sometimes when i try to change the song, everything stops and it doesnt let me do nothing with the ph...

Xisfer

Casual Listener

496 Views

3 replies

0 likes

  • 496 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing songs

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.6 My Question or IssueSpotify keeps pausing songs when they're playing - which is really annoying. I've logged in and out of the app, I've deinstalled and reinstalled the app from the app store...

Casual Listener

  Plan Premium Country UK Device iPhone 8 Operating System iOS 13.6   My Question or Issue Spotify keeps pausing songs when they're playing - which is really annoying. I've logge...

Eni

Moderator

1085 Views

4 replies

2 likes

  • 1085 Views
  • 4 replies
  • 2 likes

Not able to listen music in spotify

I am not able to listen music in Spotify automatically it shut down while playing musicPlanPremiumCountryIndiaDevice(iPhone 15)Operating System(iOS 18.1) Issue kindly solve this problem why i pay them because of i am facing issue Resolve it ASAP.

Visitor

I am not able to listen music in Spotify automatically it shut down while playing music Plan Premium Country India Device (iPhone 15) Operating System (iOS 18.1)   Issue   kindl...

Billy-J

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Bought daughter 12 month plan is saying only 11 months

Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11 months?

Visitor

Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11...

Maxim

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Select another device controls no visible

DeviceiPhone SEOperating SystemiOS 15.8.3 My Question or IssueI am attaching screenshot, controls for selecting another device are not visiblebecause of that two info messages, which I cannot hide nor scroll down. It would be nice to be able to hide ...

Regular

Device iPhone SE Operating System iOS 15.8.3   My Question or Issue I am attaching screenshot, controls for selecting another device are not visible because of that two info messages, whi...

OscarDC

Moderator

3442 Views

13 replies

2 likes

  • 3442 Views
  • 13 replies
  • 2 likes

Apple Warch Spotify complication not showing up

PlanPremiumCountryJapanDevice(Apple Watch Series 7)Operating System(Watch OS 10.1) My Question or IssueAfter upgrading to OS version 10.1, the Spotify complication no longer appears.To clarify, two types ("com.spotify.client.watchkitapp" and "Spotify...

Newbie

Plan Premium Country Japan Device (Apple Watch Series 7) Operating System (Watch OS 10.1)   My Question or Issue After upgrading to OS version 10.1, the Spotify complication no longer ...

cam-l

Newbie

3433 Views

4 replies

6 likes

  • 3433 Views
  • 4 replies
  • 6 likes

Superuser Contribution My Apple TV isn't seen from the same Wi-Fi in Spotify Connect

It used to work, and then some weeks ago, it suddenly stopped working.I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router.From my laptop, I can ping the Apple TV IP, and traceroute says it'...

Regular

It used to work, and then some weeks ago, it suddenly stopped working. I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router. From my lapt...

ewjoachim

Regular

7480 Views

20 replies

3 likes

  • 7480 Views
  • 20 replies
  • 3 likes