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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 42521 Views
  • 15 replies
  • 36 likes
  • 42521 Views
  • 15 replies
  • 36 likes

Superuser Contribution Stops playing

PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...

  • Visitor
  • Plan Premium Country   Device iPhone 14 Pro Max   Operating System ios 17.0.1   My Question or Issue I having been playing music all night long. After the last update Spotif...
  • Dian
  • Spotify Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution problems with new iphone

PlanPremiumCountry Italy Deviceiphone 15Operating System(iIOS14I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't workWhat can I do?thanks My Question or Issue

  • Visitor
  • Plan Premium Country Italy   Device iphone 15 Operating System (iIOS14 I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recove...
  • Dian
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

AirPlay options poorly integrated

Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.

  • Newbie
  • Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.
  • mnichols1
  • Regular
  • 352 Views
  • 1 replies
  • 1 likes
  • 352 Views
  • 1 replies
  • 1 likes

Solved!! The podcast series “Slate: One Year” will not play

The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone trying to get it to work. This issue applies to every e...

  • Casual Listener
  • The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone tryi...
  • zz_bottom
  • Casual Listener
  • 888 Views
  • 1 replies
  • 0 likes
  • 888 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Free Update Playlist View

I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play button, an Add Songs button, the names of recent son...

  • Casual Listener
  •     I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me ...
  • Susan_GP
  • Moderator
  • 25685 Views
  • 10 replies
  • 4 likes
  • 25685 Views
  • 10 replies
  • 4 likes

Close Button Doesn't Appear in Queue

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 16.6.1 My Question or IssueThe close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.

  • Casual Listener
  • Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 16.6.1   My Question or Issue The close button doesn't appear on the queue screen so the user is unable to ...
  • WillDaBeast78
  • Casual Listener
  • 766 Views
  • 2 replies
  • 2 likes
  • 766 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution “Appears On” feature gone

Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is disabling listeners and artists. Spotify please bring ...

  • Casual Listener
  • Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is dis...
  • Kalixmusic
  • Casual Listener
  • 43485 Views
  • 180 replies
  • 329 likes
  • Mobile
  • 43485 Views
  • 180 replies
  • 329 likes

Superuser Contribution Delayed playack when connected to Yamaha RX-V781 receiver

When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Spotify Connect from either my Windows 10 laptop or my iPhone....

  • Casual Listener
  • When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back.   It happens when using Sp...
  • asono
  • Roadie
  • 923 Views
  • 4 replies
  • 0 likes
  • 923 Views
  • 4 replies
  • 0 likes

App constantly crashes in background

Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, and I have an iPhone 8. I’ve already tried uninstall...

  • Visitor
  • Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, a...
  • nhindart27
  • Music Fan
  • 2318 Views
  • 4 replies
  • 6 likes
  • 2318 Views
  • 4 replies
  • 6 likes

Superuser Contribution Forward-Slash in Artist Tag causes Syncing Issues

When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation results in synchronization problems across different de...

  • Casual Listener
  • When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation resu...
  • Cribley
  • Casual Listener
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Superuser Contribution New updates to group sessions are terrible

PlanPremium DeviceiPhone 12Operating SystemiOS My Question or IssueSince the new Spotify updates the group session feature is horrible. You can no longer scan a code to join and once you do join you can no longer choose to listen on the same device a...

  • Newbie
  • Plan Premium     Device iPhone 12 Operating System iOS    My Question or Issue Since the new Spotify updates the group session feature is horrible. You can no longer sca...
  • brendanjackson98
  • Newbie
  • 1354 Views
  • 3 replies
  • 10 likes
  • 1354 Views
  • 3 replies
  • 10 likes

iPhone app freezes when swiping through a playlist

Plan: PremiumCountry: UKDevice: iPhone 6SOperating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping on the screen, if the screen is unlocked. If the screen is locked I usually u...

  • Newbie
  • Plan: Premium Country: UK Device: iPhone 6S Operating System: iOS 15.7.3   When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping o...
  • Sp0tifysuckscheex
  • Newbie
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumCountry DeviceiPhone 14Operating Systemios 17 My Question or Issueautoplay not working, double checked if option is enabled-it is. Plays just one song and then stops.

  • Newbie
  • Plan Premium Country   Device iPhone 14 Operating System ios 17   My Question or Issue autoplay not working, double checked if option is enabled-it is. Plays just one song and the...
  • Susan_GP
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hidden songs still play from playlist

PlanPremium family CountryUSDeviceiPhone 11 ProOperating SystemiOS 14.2 My Question or IssueHidden songs in my playlist are still playing on shuffle and regular play. The songs grey out as if hidden but doesn’t change anything. Same issue on my wife’...

  • Casual Listener
  • Plan Premium family  Country US Device iPhone 11 Pro Operating System iOS 14.2    My Question or Issue Hidden songs in my playlist are still playing on shuffle and regular pl...
  • Lotcher
  • Visitor
  • 36344 Views
  • 28 replies
  • 5 likes
  • 36344 Views
  • 28 replies
  • 5 likes

Classical Albums without shuffle, PLEASE?

I love Spotify, but it's really tough to be a classical music lover here. For classical pieces, each track is a movement, and the movements are intended to be performed/played in order. Albums are shuffled by default, and with the long track names in...

  • Gig Goer
  • I love Spotify, but it's really tough to be a classical music lover here. For classical pieces, each track is a movement, and the movements are intended to be performed/played in order. Albums are sh...
  • QannoQ
  • Newbie
  • 3248 Views
  • 11 replies
  • 7 likes
  • 3248 Views
  • 11 replies
  • 7 likes

Superuser Contribution iPhone unable to use Spotify when connected to WIFI.

PlanPremium CountrySouth Africa DeviceiPhone XS MaxOperating SystemiOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use my Spotify when it is connected to WiFi. I have tested different WiFi’s and can confirm tha...

CAE872B8-A48D-40A9-9678-0676429C3535.png CB93D2A3-678A-485F-A0E6-4C94C4816B6C.png
  • Visitor
  • Plan Premium   Country South Africa   Device iPhone XS Max Operating System iOS 13.3   My Question or Issue   A couple of months ago I started noticing that I couldn’t use...
  • djmtype
  • Music Fan
  • 4769 Views
  • 5 replies
  • 0 likes
  • 4769 Views
  • 5 replies
  • 0 likes

Superuser Contribution APP FREEZES AFTER SKIPPING FEW SONGS

After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time.I did a clean install, cleared the cache, deleted some songs for some space, update the app. I use an ipod.please help!!! I can...

  • Casual Listener
  • After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time. I did a clean install, cleared the cache, deleted some songs for some spac...
  • Vasil
  • Moderator
  • 10398 Views
  • 46 replies
  • 15 likes
  • 10398 Views
  • 46 replies
  • 15 likes

Superuser Contribution Frequent Freezing & Crashing

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 15.7.7 My Question or IssueWhen I am listening to music and try to skip songs, the app will continue playing the previous song while displaying the next song before ultimately freezing....

  • Visitor
  • Plan Premium Country United States Device iPhone 8 Operating System iOS 15.7.7   My Question or Issue When I am listening to music and try to skip songs, the app will continue playing ...
  • MihailY
  • Moderator
  • 452 Views
  • 5 replies
  • 1 likes
  • 452 Views
  • 5 replies
  • 1 likes

Two devices conflicting on family plan

PlanPremium Family CountryCanadaDevice(iPhone 10 and iPhone 13) My kid’s phone and mine are on different accounts in the family plan but if I play music it plays through his device and vice versa. If I stop the music on both devices and get music pla...

  • Visitor
  •   Plan Premium Family  Country Canada Device (iPhone 10 and iPhone 13)   My kid’s phone and mine are on different accounts in the family plan but if I play music it plays throu...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes