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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43036 Views

43 replies

10 likes

  • 43036 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108332 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301597 Views

62 replies

16 likes

  • 301597 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127480 Views

19 replies

38 likes

  • 127480 Views
  • 19 replies
  • 38 likes

Solved!! Re Order Playlist by Artist

I have an Iphone 4S, is it possible to arrange playlists alphabetically by artist? It seems to do it by date you download / save to playlist which is quite annoying.....? Cheers

Newbie

  I have an Iphone 4S, is it possible to arrange playlists alphabetically by artist? It seems to do it by date you download / save to playlist which is quite annoying.....?   Cheers

DeathcoreDogDad

Casual Listener

26069 Views

11 replies

1 likes

  • 26069 Views
  • 11 replies
  • 1 likes

how to remove grey lines

somehow turned gray lines which divide songs when i use search

Visitor

somehow turned gray lines which divide songs when i use search

Amay

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my spotify so weird?

My friend and I have a private playlist together and the way it is for them is different from mine, even tho we both don't have premium.They can for example stop the shuffle or skip to specific parts of a song while I can't.And when I click on the pl...

Newbie

My friend and I have a private playlist together and the way it is for them is different from mine, even tho we both don't have premium. They can for example stop the shuffle or skip to specific par...

johnystrek

Newbie

5391 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution app crashed on home screen

Hi all, I'm using Spotify 8.9.70 on iphone with iOS 17.6.1. Every time I click the "music" filter at the top of the home screen, the app crashes. I tried logging out and back, and reinstalling the app. No change. Anyone experienced the same?

Casual Listener

Hi all, I'm using Spotify 8.9.70 on iphone with iOS 17.6.1. Every time I click the "music" filter at the top of the home screen, the app crashes. I tried logging out and back, and reinstalling the ap...

EZ83

Casual Listener

733 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Music that you might like

Lately Spotify is getting frazzled lately. I check on my phone to see what music it was suggesting me to like. I see adolph hitler no it. I'm like 1. I'm much bigger than him by 280 lbs and secondly my family fought wars against him. thirdly my actio...

Casual Listener

Lately Spotify is getting frazzled lately. I check on my phone to see what music it was suggesting me to like. I see adolph hitler no it. I'm like 1. I'm much bigger than him by 280 lbs and secondly ...

andreiponze

Casual Listener

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas isn't working

I tried everything, on my main account canvas doesn't work, but on other accounts it does

Visitor

I tried everything, on my main account canvas doesn't work, but on other accounts it does

Not applicable

1761 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Lost playlists after change from free to premium

Need help with lost playlist after upgrading from a free account to being added to a premium accountPlanFree/PremiumCountryAustraliaDeviceiPhone 15Operating SystemLatest ios My Question or Issue

Casual Listener

Need help with lost playlist after upgrading from a free account to being added to a premium account Plan Free/Premium Country Australia Device iPhone 15 Operating System Latest ios   ...

Not applicable

1492 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Bug to Synchronize PC local files on iphone app

Hi everybody,I have added local mp3 files to my playlist on my Windows Spotif app.I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, I have a message saying : "Song not downloaded. If you ...

Visitor

Hi everybody, I have added local mp3 files to my playlist on my Windows Spotif app. I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, ...

Eni

Moderator

565 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Audio suddenly is crappy when connected Bluetooth to car

I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song quality is so terrible i can’t listen to it at all i...

Visitor

I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song q...

MateusM

Spotify Star

658 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Add To Playlists Not Working

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 14.6) My Question or IssueAdd to playlist hasn't been working for me recently in the sense that when I add a brand new song to one of my playlists, I can't add that same song to the same or o...

Casual Listener

Plan Premium Country USA Device (iPhone XR) Operating System (iOS 14.6)   My Question or Issue Add to playlist hasn't been working for me recently in the sense that when I add a brand ...

Not applicable

3796 Views

7 replies

0 likes

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  • 7 replies
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Solved!!Superuser Contribution Music cuts out for a second when locking and unlocking phone

When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back to the volume it’s supposed to be at.

Casual Listener

When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back...

Jommdotcom

Casual Listener

1040 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution I changed plans and now my auto play function does not work. Help

I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I seem to not need an update. This is one of my favourit...

Casual Listener

I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I see...

OscarDC

Moderator

592 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Tradução de Musicas

PlanPremiumCountryBrazilDeviceiphone13Operating SystemiOS My Question or IssueHello, I'm using the app on an iPhone 13, but the button to activate translation is not available for me. I checked, and the app is up to date. How can I use this tool to t...

Visitor

Plan Premium Country Brazil Device iphone13 Operating System iOS   My Question or Issue Hello,  I'm using the app on an iPhone 13, but the button to activate translation is not a...

OscarDC

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more warning preventing duplicate songs in playlists?

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?” this was a critical feature that helped keep playlists organiz...

Regular

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?”   th...

grc1

Regular

15181 Views

13 replies

28 likes

  • 15181 Views
  • 13 replies
  • 28 likes

Superuser Contribution Why can’t I submit a 5 star review for a podcast?

When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money Moves by cloud10) all 5 stars because it’s my favo...

Visitor

When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money...

Maria

Moderator

1846 Views

1 replies

0 likes

  • 1846 Views
  • 1 replies
  • 0 likes

Trying to buy an audiobook

PlanPremiumCountryUSDeviceIPhone 11, Dell laptop Operating SystemIOS17 , Windows 11 My Question or IssueWhen I click "Buy" on an audiobook, it just says "Something went wrong." I have tried on my phone browser, my computer browser, with and without w...

Visitor

Plan Premium Country US Device IPhone 11, Dell laptop  Operating System IOS17 , Windows 11   My Question or Issue When I click "Buy" on an audiobook, it just says "Something went ...

MateusM

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bottom bar UI glitch

PlanBasic FamilyCountryUnited StatesDeviceiPhone 15 ProOperating SystemiOS 17.6.1Spotify Version8.9.64.456My Question or Issueglitch in UI on bottom bar, home page not transparent but search and your library is

Regular

  Plan Basic Family Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 Spotify Version 8.9.64.456 My Question or Issue glitch in UI on bottom bar, home page not t...

Ivelina

Moderator

885 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Why does spotify pause any other streaming music app as soon as I open it?

When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just started with the last update.

Visitor

When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just sta...

yoonnel

Composer

2505 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist folder doesn’t sync

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have waited multiple days to see if it just needed longer to sync but...

Casual Listener

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app   The app is on the latest version and I have wait...

Spenbarkley

Visitor

3146 Views

6 replies

0 likes

Apple iPhone app
library malfunction
Not syncing
playlist folders
Sync issue
synching devices
  • 3146 Views
  • 6 replies
  • 0 likes

Superuser Contribution Jam problem

PlanPremiumCountryUkraineDeviceIPhone 11Operating SystemIOS 18 My Question or IssueJam not working on my phone, when I join or create a jam it just shows my own queue, I appear like Im in the jam, but Im just listening like Im alone. Already tried to...

Casual Listener

Plan Premium Country Ukraine Device IPhone 11 Operating System IOS 18    My Question or Issue Jam not working on my phone, when I join or create a jam it just shows my own queue, ...

Susan_GP

Moderator

1375 Views

1 replies

0 likes

  • 1375 Views
  • 1 replies
  • 0 likes