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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241334 Views

27 replies

5 likes

  • 241334 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123909 Views

119 replies

13 likes

Other
  • 123909 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2926 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307379 Views

62 replies

16 likes

  • 307379 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131815 Views

19 replies

38 likes

  • 131815 Views
  • 19 replies
  • 38 likes

I can’t share lyrics, I have premium and still can’t do it

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

Visitor

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

MateusM

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Hello i payed the subscription twice at the same month

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

Visitor

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

MateusM

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

I need an Old version of Spotify for a first gen IPad running ios 9.3

HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...

Casual Listener

Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10.  I did a search and found few suggestions (like dowloading old itune with app ...

DenDenDen

Newbie

6132 Views

6 replies

1 likes

  • 6132 Views
  • 6 replies
  • 1 likes

Superuser Contribution can't access or open my playlists on the Spotify app on my iPhone.

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Can you please help?

Visitor

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Ca...

Ivelina

Moderator

1363 Views

6 replies

4 likes

  • 1363 Views
  • 6 replies
  • 4 likes

Queue button not there

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

Visitor

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

Ximzend

Spotify Star

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next/prev track buttons flipped on iPhone app on Hebrew phones

PlanPremiumCountryIsraelDeviceIPhone 14 Pro Operating SystemiOS 17.6.1 My Question or IssueMedia control buttons (next/prev track) are flipped when the iPhone language is Hebrew. This is recurring issue, it was fixed in previous versions and now it’s...

Newbie

Plan Premium Country Israel Device IPhone 14 Pro  Operating System iOS 17.6.1   My Question or Issue Media control buttons (next/prev track) are flipped when the iPhone language i...

Maria

Moderator

449 Views

2 replies

1 likes

  • 449 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify is playing on my iPhone but goes off when car ignition is on

Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds

Visitor

Playing music on my iPhone but when I step into the car and turn the ignition on the music stops playing after about 10 seconds

Maria

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não recebi a opção de ver clipes no app the music videos it’s not available on my app

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção.PlanPremiumCountryBrazil Device(iPhone X)Operating System(iOS...

Visitor

Eu não consigo ver clipes pelo meu aplicativo ainda, já muitas pessoas que eu conheço conseguem, eu queria ter essa opção mas meu aplicativo atualiza e eu continuo não recebendo essa opção. Plan Pr...

Vasil

Moderator

1853 Views

1 replies

0 likes

  • 1853 Views
  • 1 replies
  • 0 likes

Superuser Contribution Homepod airplay no sound

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

Visitor

When i select my honepod speaker all on the latest ios 18 version, i can select the speaker but no sound comming out, yes the volume is up

Vasil

Moderator

1595 Views

1 replies

2 likes

  • 1595 Views
  • 1 replies
  • 2 likes

Superuser Contribution ios lock screen

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing.PlanPremiumCountryUSADevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

when your playing spotify how do u have the player still show on lock scree in full mode with the loop showing. Plan Premium Country USA Device (iPhone  Operating System (iOS 10, Android...

Vasil

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I turn off video "canvases" option is gone

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spotify on and this is distracting. Sometimes I like t...

Music Fan

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spo...

fraktalisman

Roadie

6517 Views

3 replies

2 likes

  • 6517 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Apple Watch defaut to main account

PlanPremium FamilyCountryBrazilDeviceiphone 13 pro max / Apple watch series 7 with cellularOperating Systemlatest iosMy Question or IssueI am a member in a family account created by my husband. My apple watch is linked to my account, that is a member...

Casual Listener

Plan Premium Family Country Brazil Device iphone 13 pro max / Apple watch series 7 with cellular Operating System latest ios My Question or Issue I am a member in a family account created by...

Not applicable

3626 Views

5 replies

0 likes

  • 3626 Views
  • 5 replies
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Superuser Contribution web player not working

PlanFreeCountry Deviceiphone xrOperating Systemios 17 My Question or Issuehi there! as of two days ago, my web player has not been working. the top “good morning…get premium” message has been formatted weirdly and i can click on mixes and playlists b...

Casual Listener

Plan Free Country   Device iphone xr Operating System ios 17   My Question or Issue hi there! as of two days ago, my web player has not been working. the top “good morning…get pre...

Dessi

Moderator

1846 Views

5 replies

0 likes

  • 1846 Views
  • 5 replies
  • 0 likes

Superuser Contribution iOS App - Order of playlist

Hi guys why is it no longer possible to sort/manage the order of a playlist in the iOS App? and it’s even no longer syncing the order of a playlist once it is changed on a Mac. It’s only ordering songs by date. Old>new. I have a lot of very long play...

Newbie

Hi guys   why is it no longer possible to sort/manage the order of a playlist in the iOS App?   and it’s even no longer syncing the order of a playlist once it is changed on a Mac. &nbs...

dnvrsangel

Regular

30384 Views

15 replies

3 likes

iOS
Playlists
  • 30384 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify music briefly suspend each time iPhone screen is opened or closed

DeviceiPhone 15Operating SystemiOS 18 My Question or IssueSince iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for each notification as it makes the screen opening.

Visitor

Device iPhone 15 Operating System iOS 18   My Question or Issue Since iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for ...

Ivelina

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

When I play music from Spotify on my phone the music pauses when the phone

When I play music from Spotify on my Iphone (13, IOs 18), everytime the phone locks/unlocks the music pauses for 1 second. Or if I get a notification which makes the screen open, the music stops for 1 second. I have tried clean reinstall, background ...

Casual Listener

When I play music from Spotify on my Iphone (13, IOs 18), everytime the phone locks/unlocks the music pauses for 1 second. Or if I get a notification which makes the screen open, the music stops for ...

sppunemimmia

Casual Listener

1059 Views

2 replies

1 likes

  • 1059 Views
  • 2 replies
  • 1 likes

Superuser Contribution music keeps changing

Music keeps changing just when bluetooth is connected PlanPremiumCountryItalyDevice(Iphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Music keeps changing just when bluetooth is connected  Plan Premium Country Italy Device (Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...

Eni

Moderator

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when turning phone on

PlanStudent Premium CountryUSADeviceiphone 12 MiniOperating SystemIOS18 My Question or IssueWhen I turn my phone on, my music pauses. Like when I go to check the time it pauses and it’s DRIVING me insane. This is such a new issue. Any ideas?

Visitor

Plan Student Premium  Country USA Device iphone 12 Mini Operating System IOS18   My Question or Issue When I turn my phone on, my music pauses. Like when I go to check the ti...

Yordan

Moderator

1461 Views

3 replies

0 likes

  • 1461 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify bug skipps every Song iPhone 15 pro Max

https://files.fm/f/tswmd694dj Display Recording Video This is my Problem, https://streamable.com/jzfmv9Spotify Premium iPhone 15 Pro Max iOS 17.4.1 I Have Changed my iPhone with AppleCare+ i have changed my AirPods, i Have cleaned my Cache, iPhone Ha...

Regular

https://files.fm/f/tswmd694dj  Display Recording Video  This is my Problem,  https://streamable.com/jzfmv9 Spotify Premium   iPhone 15 Pro Max  iOS 17.4.1  &nbsp...

DerekAmsbaugh

Newbie

2723 Views

16 replies

0 likes

  • 2723 Views
  • 16 replies
  • 0 likes