Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36325 Views

40 replies

10 likes

  • 36325 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101569 Views

115 replies

12 likes

Other
  • 101569 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
  • 1261 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298457 Views

61 replies

16 likes

  • 298457 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125521 Views

19 replies

38 likes

  • 125521 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Tapping screen on canvas no longer removes UI

PlanPremiumCountrySpainDeviceiPhone15 PlusOperating SystemiOS 17.5.1Spotify Version8.9.62.465My Question or IssueSince the last update I have noticed that tapping the screen when the song has canvas no longer removes the UI to reveal bright video.

Music Fan

Plan Premium Country Spain Device iPhone15 Plus Operating System iOS 17.5.1 Spotify Version 8.9.62.465 My Question or Issue Since the last update I have noticed that tapping the screen whe...

2n541

Regular

5106 Views

23 replies

4 likes

  • 5106 Views
  • 23 replies
  • 4 likes

Spotify such a bad faith service

**** and to those "helpful" spotify stars eager with happy face sentence endings.......... don't bother with a template response. ****8 years with the same OS and release version *saved in the my app purchase folder* and spotify backroom has decided ...

Regular

**** and to those "helpful" spotify stars eager with happy face sentence endings.......... don't bother with a template response. **** 8 years with the same OS and release version *saved in the my a...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Solved!! AI playlist maker

PlanPremium FamilyCountryUSADeviceiPhone 13Operating System IOS 18 My Question or IssueHow come I don’t have the AI playlist making feature on my app?

Newbie

Plan Premium Family Country USA Device iPhone 13 Operating System  IOS 18   My Question or Issue How come I don’t have the AI playlist making feature on my app?

Maxim

Spotify Star

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Center for Follower and Playlist Likes update

PlanPremiumCountryTurkey DeviceIphone 7 Plus, Samsung Desktop PC Questions about the new notifications update. I just saw a post in a social media platform (and a spotify community post earlier this morning) about the new ios 8.8.30 that now there's ...

Regular

Plan Premium Country Turkey   Device Iphone 7 Plus, Samsung Desktop PC   Questions about the new notifications update.   I just saw a post in a social media platform (and a s...

collegestudent

Newbie

8306 Views

3 replies

0 likes

8.8.30
Follower Notifications
Help
iOS
New Update
Notifications Bar
Notifications Center
  • 8306 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can’t log in

Every time I try log in with the app it replies with something went wrong. I’ve tried reinstalling the app changing the password restarting my phone with no success. I can log in through browser but not in app.

Newbie

Every time I try log in with the app it replies with something went wrong. I’ve tried reinstalling the app changing the password restarting my phone with no success. I can log in through browser but ...

gurlikalu

Newbie

3730 Views

10 replies

2 likes

App & Features
  • 3730 Views
  • 10 replies
  • 2 likes

Superuser Contribution Cambio de Android a Iphone

Hola ¿como estan?Tengo un celular Android pero la otra semana voy a cambiarlo a IPhone ¿El plan de datos es el mismo en el otro celular o que tengo que hacer?

Casual Listener

Hola ¿como estan? Tengo un celular Android pero la otra semana voy a cambiarlo a IPhone ¿El plan de datos es el mismo en el otro celular o que tengo que hacer?

Vasil

Moderator

5463 Views

4 replies

0 likes

  • 5463 Views
  • 4 replies
  • 0 likes

I paid for premium but don’t have access to anything premium,

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Apple Watch not recognizing Bluetooth headphones anymore

PremiumNetherlands iPhone 12 Pro and Apple Watch SE (2023)iOS 16.5.1 for iPhone and WatchOS 9.5.2 Hi, none of the Bluetooth devices (which work, as I checked using Apple Music on the same Apple Watch) are recognized by Spotify on Apple Watch, while t...

Casual Listener

Premium Netherlands   iPhone 12 Pro and Apple Watch SE (2023) iOS 16.5.1 for iPhone and WatchOS 9.5.2     Hi, none of the Bluetooth devices (which work, as I checked using Apple...

Speedo1977

Visitor

4911 Views

9 replies

0 likes

Apple Watch
bluetooth
headphones
not working
  • 4911 Views
  • 9 replies
  • 0 likes

Volume goes raises significantly for a split second randomly.

This is a bug that I've experienced in iOS 6 and 7, mostly on an iPhone 4. While listening to a song (a downloaded song because I'm offline), sometimes the volume will get SUPER loud for a split second, then return to normal. It's incredibly jarring ...

Regular

This is a bug that I've experienced in iOS 6 and 7, mostly on an iPhone 4.   While listening to a song (a downloaded song because I'm offline), sometimes the volume will get SUPER loud for a...

Idk1232

Visitor

2346 Views

6 replies

0 likes

  • 2346 Views
  • 6 replies
  • 0 likes

Superuser Contribution iOS App no longer connecting to Xbox

PlanPremiumCountryUSADeviceiPhone15Operating SystemiOS 17.6.1 My Question or IssueAll of the sudden the Spotify app will no longer connect to Xbox Series X. It says connecting but never finishes the connection and eventually times out. This was previ...

Newbie

  Plan Premium Country USA Device iPhone15 Operating System iOS 17.6.1   My Question or Issue All of the sudden the Spotify app will no longer connect to Xbox Series X. It says c...

Vasil

Moderator

1197 Views

1 replies

0 likes

  • 1197 Views
  • 1 replies
  • 0 likes

Solved!! Music Skipping 10 Seconds Repeatedly

PlanPremiumCountryUnited StatesDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueWhen playing music on Spotify, songs will -- at random -- skip in 10 second intervals (0:00 -> 0:10 -> 0:20 -> etc). The skips continue to happen even when t...

Visitor

Plan Premium Country United States Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue When playing music on Spotify, songs will -- at random -- skip in 10 second inter...

Me02

Visitor

70951 Views

4 replies

1 likes

  • 70951 Views
  • 4 replies
  • 1 likes

Superuser Contribution Disable volume syncing between devices

DeviceiPhone Operating SystemiOS 16 My Question or IssueIs it possible to disable volume syncing between devices? The iOS Spotify app hijacks the volume control and set the volume to 100% when I am listening on desktop and I open the app on my phone....

Casual Listener

Device iPhone   Operating System iOS 16   My Question or Issue Is it possible to disable volume syncing between devices?   The iOS Spotify app hijacks the volume control and s...

unsc2438

Newbie

3935 Views

6 replies

7 likes

  • 3935 Views
  • 6 replies
  • 7 likes

Superuser Contribution Spotify is automatically adjusting my audio

When I go into a playlist Spotify keeps adjusting my audio to a set audio. I have the volume normalization setting turned off. When I had audio adjustment on it would set it to a very loud volume. With audio adjustment off it set it to a very low vol...

Casual Listener

When I go into a playlist Spotify keeps adjusting my audio to a set audio. I have the volume normalization setting turned off. When I had audio adjustment on it would set it to a very loud volume. Wi...

AlejaR

Moderator

10879 Views

9 replies

4 likes

  • 10879 Views
  • 9 replies
  • 4 likes

Superuser Contribution Unable to switch devices while using a speaker

PlanPremiumCountryUnited StatesDeviceiPhone SE gen 3, used with 2 Amazon echo dotsOperating SystemiOS 16My Question or IssueWhen I have music playing from an Echo Dot (Alexa device), the devices page cuts off the section where I can pick to switch to...

Newbie

Plan Premium Country United States Device iPhone SE gen 3, used with 2 Amazon echo dots Operating System iOS 16 My Question or Issue When I have music playing from an Echo Dot (Alexa device)...

Ivelina

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify AirPods and Apple Watch fitness apps

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, when I am running I carry my phone and listen to Spotify through my AirPods. I also wear ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, whe...

Adam19892000

Newbie

1896 Views

2 replies

1 likes

  • 1896 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to re-arrange songs in a playlist (not premium)

PlanFreeCountryCanadaDeviceiPhone 8Operating SystemIOS 13 My Question or IssueI can’t figure out how to re-arrange songs inside my playlist.

Visitor

Plan Free Country Canada Device iPhone 8 Operating System IOS 13   My Question or Issue I can’t figure out how to re-arrange songs inside my playlist. 

Ivelina

Moderator

10377 Views

12 replies

0 likes

  • 10377 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify shutting down immediately after launch on iPod Touch

PlanFree/PremiumCountryUSA DeviceiPod Touch 7th GenerationOperating System(iOS 15.8.3) My Question or IssuePlease don't judge, but I keep an iPod Touch because I am an artist and I have too many photos, videos, and music, plus audiobooks and podcasts...

Visitor

Plan Free/Premium Country USA   Device iPod Touch 7th Generation Operating System (iOS 15.8.3)   My Question or Issue Please don't judge, but I keep an iPod Touch because I am an...

2myspot

Regular

2639 Views

9 replies

1 likes

  • 2639 Views
  • 9 replies
  • 1 likes

Superuser Contribution Local Files -- Must Click Files Multiple Times to Play / Local Files Automatically Skipped

USA, Spotify Premium, checked as I am writing this post and Spotify is up-to-date, no update required across ALL of my devices.iPad Pro 17.6.1 (this issue has persisted across all updates since I got the iPad in September of 2023) I have approximatel...

Casual Listener

USA, Spotify Premium, checked as I am writing this post and Spotify is up-to-date, no update required across ALL of my devices. iPad Pro 17.6.1 (this issue has persisted across all updates since I g...

mitch1393

Casual Listener

1810 Views

4 replies

0 likes

iPad
ipad pro
local files
skipped songs
synced songs
  • 1810 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some podcasts don’t play in IPhone

I click play and nothing happens. If I move the cursor to a specific minute, it stays in that point but still doesn’t play. Already cleared cache and reinstalled the app. Most of the podcasts are working fine, it’s just some of them that don’t work

Casual Listener

I click play and nothing happens. If I move the cursor to a specific minute, it stays in that point but still doesn’t play. Already cleared cache and reinstalled the app. Most of the podcasts are wor...

Ivelina

Moderator

1154 Views

5 replies

0 likes

  • 1154 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Bluetooth speakers (2 off 3) are paired with my iPhone 13 but won’t

Connect? I have used them both with my Spotify app without r any difficulty and my 3rd speaker (klipsch heritage groove) still works great but the other two (klipsch one two and Yamaha keyboard) both say paired butter won’t connect when I ask!

Visitor

Connect? I have used them both with my Spotify app without r any difficulty and my 3rd speaker (klipsch heritage groove) still works great but the other two (klipsch one two and Yamaha keyboard) both...

Ivelina

Moderator

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes