Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27465 Views
  • 13 replies
  • 33 likes
  • 27465 Views
  • 13 replies
  • 33 likes

Superuser Contribution spotify and facebook logged out

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

  • Visitor
  • hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?
  • Alex
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Music Skipping 10 Seconds Repeatedly

PlanPremiumCountryUnited StatesDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueWhen playing music on Spotify, songs will -- at random -- skip in 10 second intervals (0:00 -> 0:10 -> 0:20 -> etc). The skips continue to happen even when t...

  • Visitor
  • Plan Premium Country United States Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue When playing music on Spotify, songs will -- at random -- skip in 10 second inter...
  • CasuallyUnhelpful
  • Visitor
  • 52783 Views
  • 3 replies
  • 0 likes
  • 52783 Views
  • 3 replies
  • 0 likes

Superuser Contribution I’m premium account But still ads

PlanPremiumCountryUS Device(iPhone 12Operating System(iOS 12.1 My Question or Issue I’m premium accountBut ads(both of audio or visual ads) while listening to regular music content I tried this logging out > restarting your device > logging back in t...

  • Casual Listener
  • Plan Premium Country US   Device (iPhone 12 Operating System (iOS 12.1   My Question or Issue   I’m premium account But ads(both of audio or visual ads) while listening to...
  • Not applicable
  • 239 Views
  • 4 replies
  • 0 likes
  • 239 Views
  • 4 replies
  • 0 likes

Search bar and the download button are all gone in the liked song playlist.

After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at this point considered in have 2k+ songs in there.

  • Casual Listener
  • After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at t...
  • Not applicable
  • 4201 Views
  • 4 replies
  • 5 likes
  • 4201 Views
  • 4 replies
  • 5 likes

Superuser Contribution "Something went wrong" when using Hey Siri to play a song

PlanPremiumCountryUSDeviceiPhone 14 Pro MaxOperating SystemiOS 16.5My Question or IssueWhen I use "Hey Siri" to play a song through Spotify, I initially get an error, and a message that "something went wrong." When I try a second time right after, it...

  • Newbie
  •   Plan Premium Country US Device iPhone 14 Pro Max Operating System iOS 16.5 My Question or Issue When I use "Hey Siri" to play a song through Spotify, I initially get an error, and a ...
  • Dian
  • Spotify Legend
  • 978 Views
  • 1 replies
  • 0 likes
  • 978 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Spotify free) songs from search won’t play

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many times I reload. My internet connection is 100% fine ...

  • Visitor
  • Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many t...
  • Dian
  • Spotify Legend
  • 812 Views
  • 7 replies
  • 0 likes
  • 812 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why Lyrics is not showing (only storyline for a few songs)

PlanPremiumDeviceIphone XOperating SystemIOS latest My Question or Issue I have the latest Spotify app, everything is up to date, but there is never "lyrics" option for me to swipe up to. Only a few songs have the storyline to swipe up. The lyrics ha...

  • Visitor
  • Plan Premium Device Iphone X Operating System IOS latest   My Question or Issue   I have the latest Spotify app, everything is up to date, but there is never "lyrics" option for me...
  • Alex
  • Spotify Legend
  • 9115 Views
  • 11 replies
  • 4 likes
  • lyrics
    Update
  • 9115 Views
  • 11 replies
  • 4 likes

Why can’t i see the lyrics?

When i click on any song i can’t see the lyrics like i usually can.

  • Casual Listener
  • When i click on any song i can’t see the lyrics like i usually can.
  • MintPixels
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and searched song doesn’t display when I click on it

I clicked on my recently played song and itdidn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. Does anyone know how to fix this? Because I’ve tried updating ...

  • Newbie
  •   I clicked on my recently played song and it didn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. D...
  • Eni
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • Other
  • 168 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to remove ALL downloaded songs

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, that would take way too long.

  • Newbie
  • I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, ...
  • OscarDC
  • Moderator
  • 9059 Views
  • 5 replies
  • 0 likes
  • 9059 Views
  • 5 replies
  • 0 likes

Why aren't my playlists not staying in the custom order I put them in?

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to some irrelevant order. Not sure why the playlists w...

  • Casual Listener
  • Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to ...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback Continuously Skipping Backwards

PlanPremium CountryUSA DeviceiPhone SE (2020) Operating SystemiOS 16.4.1 My Question or Issue(Spotify Version 8.8.26)When holding down the (<<) button on the iOS Lock Screen to rewind 10s, the app continues skipping backwards continuously, even after...

  • Regular
  • Plan Premium   Country USA   Device iPhone SE (2020)   Operating System iOS 16.4.1   My Question or Issue (Spotify Version 8.8.26) When holding down the (<<) b...
  • OscarDC
  • Moderator
  • 1305 Views
  • 13 replies
  • 1 likes
  • 1305 Views
  • 13 replies
  • 1 likes

Superuser Contribution Albums not loading

PlanPremium FamilyCountryUSADeviceIphone XOperating SystemIOS 12.2 My Question or Issue Albums not loading. I am just getting a blank black screen. I can only play music from artist popular list or playlists. If reloading spotify, I get an error mess...

  • Newbie
  • Plan Premium Family Country USA Device Iphone X Operating System IOS 12.2   My Question or Issue   Albums not loading. I am just getting a blank black screen. I can only play mus...
  • ej808
  • Visitor
  • 5733 Views
  • 20 replies
  • 21 likes
  • 5733 Views
  • 20 replies
  • 21 likes

Family Plan keeps switching devices still

PlanPremium FamilyCountryUSDeviceIphone 13 Pro & Google Home My Question or IssueBeen a long time Spotify User with a premium family plan. I have a google home device my daughter uses in her bedroom and every time she tells it to play music it will c...

  • Newbie
  • Plan Premium Family Country US Device Iphone 13 Pro & Google Home   My Question or Issue Been a long time Spotify User with a premium family plan. I have a google home device my daug...
  • Prague
  • Spotify Star
  • 2743 Views
  • 1 replies
  • 2 likes
  • 2743 Views
  • 1 replies
  • 2 likes

Superuser Contribution You are now being redirected

 PlanFamily Premium CountryUSA DeviceiPhone 14 ProOperating SystemiOS 16.1 Issue: every single time i minimize the app to do other things on my phone and go back to the app i get the message (see attached) it's driving me nuts i've cleared cache, did...

057658B3-9440-456A-9A19-174F2E1BDDCF.png
  • Regular
  •   Plan Family Premium   Country USA   Device iPhone 14 Pro Operating System iOS 16.1   Issue: every single time i minimize the app to do other things on my phone and go bac...
  • Novy
  • Moderator
  • 18380 Views
  • 80 replies
  • 17 likes
  • 18380 Views
  • 80 replies
  • 17 likes

Superuser Contribution Can't duplicate song on a playlist

PlanPremiumCountryUSADeviceiPhone 14Operating System(iOS 16.5 My Question or IssueI'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to be resolved. As a dedicated user of six years now, it's really frustrating h...

  • Newbie
  • Plan Premium Country USA Device iPhone 14 Operating System (iOS 16.5   My Question or Issue I'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to ...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot delete playlist on iphone

PlanPremiumCountryGermany DeviceiPhone 11Operating Systemcurrent IOS My Question or Issue i tried to clean up my unused playlists but the app doesn’t let me delete playlists. I can open a playlist, press the Burger button and select „remove Playlist“...

  • Casual Listener
  • ...isappear from my list. So I got a bunch of „Shazam“ or old playlists from my birthday years ago 🙂 btw it seems to be „public“ playlists from myself. I tried to unshare them and to set them as secret, t...
  • ClarkeyA75
  • Visitor
  • 45070 Views
  • 15 replies
  • 0 likes
  • iOS
  • 45070 Views
  • 15 replies
  • 0 likes

Bring Back Messages

Dear Spotify, Please bring back the messages function. This feature was one of the best parts about Spotify. So oftern, there are songs that we would like to share with a friend (and not our whole feed). Thanks, A very concerned user

  • Regular
  • Dear Spotify,    Please bring back the messages function. This feature was one of the best parts about Spotify. So oftern, there are songs that we would like to share with a friend (and n...
  • SavanahLynn
  • Newbie
  • 2363 Views
  • 9 replies
  • 33 likes
  • messages
  • 2363 Views
  • 9 replies
  • 33 likes