Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
231989 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113424 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442363 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303662 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify keeps pausing my song to make a beeping sound. I’ve disabled play feedback sounds and it’s still happening
Spotify keeps pausing my song to make a beeping sound. I’ve disabled play feedback sounds and it’s still happening
Casual Listener
2101 Views
3 replies
0 likes
I have an Iphone 4S, is it possible to arrange playlists alphabetically by artist? It seems to do it by date you download / save to playlist which is quite annoying.....? Cheers
I have an Iphone 4S, is it possible to arrange playlists alphabetically by artist? It seems to do it by date you download / save to playlist which is quite annoying.....? Cheers
Casual Listener
26179 Views
11 replies
1 likes
somehow turned gray lines which divide songs when i use search
somehow turned gray lines which divide songs when i use search
Spotify Star
460 Views
1 replies
0 likes
My friend and I have a private playlist together and the way it is for them is different from mine, even tho we both don't have premium.They can for example stop the shuffle or skip to specific parts of a song while I can't.And when I click on the pl...
My friend and I have a private playlist together and the way it is for them is different from mine, even tho we both don't have premium. They can for example stop the shuffle or skip to specific par...
Newbie
5403 Views
3 replies
0 likes
Hi all, I'm using Spotify 8.9.70 on iphone with iOS 17.6.1. Every time I click the "music" filter at the top of the home screen, the app crashes. I tried logging out and back, and reinstalling the app. No change. Anyone experienced the same?
Hi all, I'm using Spotify 8.9.70 on iphone with iOS 17.6.1. Every time I click the "music" filter at the top of the home screen, the app crashes. I tried logging out and back, and reinstalling the ap...
Casual Listener
741 Views
3 replies
0 likes
Lately Spotify is getting frazzled lately. I check on my phone to see what music it was suggesting me to like. I see adolph hitler no it. I'm like 1. I'm much bigger than him by 280 lbs and secondly my family fought wars against him. thirdly my actio...
Lately Spotify is getting frazzled lately. I check on my phone to see what music it was suggesting me to like. I see adolph hitler no it. I'm like 1. I'm much bigger than him by 280 lbs and secondly ...
Casual Listener
397 Views
1 replies
0 likes
I tried everything, on my main account canvas doesn't work, but on other accounts it does
I tried everything, on my main account canvas doesn't work, but on other accounts it does
Not applicable
1795 Views
3 replies
0 likes
Need help with lost playlist after upgrading from a free account to being added to a premium accountPlanFree/PremiumCountryAustraliaDeviceiPhone 15Operating SystemLatest ios My Question or Issue
Need help with lost playlist after upgrading from a free account to being added to a premium account Plan Free/Premium Country Australia Device iPhone 15 Operating System Latest ios ...
Not applicable
1563 Views
6 replies
0 likes
Hi everybody,I have added local mp3 files to my playlist on my Windows Spotif app.I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, I have a message saying : "Song not downloaded. If you ...
Hi everybody, I have added local mp3 files to my playlist on my Windows Spotif app. I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, ...
Moderator
574 Views
1 replies
0 likes
I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song quality is so terrible i can’t listen to it at all i...
I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song q...
Spotify Star
664 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 14.6) My Question or IssueAdd to playlist hasn't been working for me recently in the sense that when I add a brand new song to one of my playlists, I can't add that same song to the same or o...
Plan Premium Country USA Device (iPhone XR) Operating System (iOS 14.6) My Question or Issue Add to playlist hasn't been working for me recently in the sense that when I add a brand ...
Not applicable
3834 Views
7 replies
0 likes
When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back to the volume it’s supposed to be at.
When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back...
Casual Listener
1066 Views
2 replies
0 likes
I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I seem to not need an update. This is one of my favourit...
I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I see...
Moderator
604 Views
3 replies
0 likes
PlanPremiumCountryBrazilDeviceiphone13Operating SystemiOS My Question or IssueHello, I'm using the app on an iPhone 13, but the button to activate translation is not available for me. I checked, and the app is up to date. How can I use this tool to t...
Plan Premium Country Brazil Device iphone13 Operating System iOS My Question or Issue Hello, I'm using the app on an iPhone 13, but the button to activate translation is not a...
Moderator
393 Views
1 replies
0 likes
Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?” this was a critical feature that helped keep playlists organiz...
Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?” th...
Regular
15347 Views
13 replies
28 likes
When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money Moves by cloud10) all 5 stars because it’s my favo...
When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money...
Moderator
1894 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceIPhone 11, Dell laptop Operating SystemIOS17 , Windows 11 My Question or IssueWhen I click "Buy" on an audiobook, it just says "Something went wrong." I have tried on my phone browser, my computer browser, with and without w...
Plan Premium Country US Device IPhone 11, Dell laptop Operating System IOS17 , Windows 11 My Question or Issue When I click "Buy" on an audiobook, it just says "Something went ...
Spotify Star
463 Views
1 replies
0 likes
PlanBasic FamilyCountryUnited StatesDeviceiPhone 15 ProOperating SystemiOS 17.6.1Spotify Version8.9.64.456My Question or Issueglitch in UI on bottom bar, home page not transparent but search and your library is
Plan Basic Family Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 Spotify Version 8.9.64.456 My Question or Issue glitch in UI on bottom bar, home page not t...
Moderator
911 Views
5 replies
0 likes
When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just started with the last update.
When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just sta...
Composer
2541 Views
3 replies
0 likes
On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have waited multiple days to see if it just needed longer to sync but...
On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have wait...
Visitor
3181 Views
6 replies
0 likes
