Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
44750 Views
15 replies
36 likes

44750 Views
15 replies
36 likes

Cannot turn volume up or down on Apple watch.

This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a song on the watch that is not downloaded but playe...

pokito71
Newbie
This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a...
2023-10-03 1:40:45 PM
1185 Views
0 replies
0 likes

1185 Views
0 replies
0 likes

Superuser Contribution Why can't I see older podcast episodes all of a sudden?

So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago I was scrolling back to find unplayed old episodes,...

miao01
Casual Listener
So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago ...
2022-10-11 10:30:31 PM
2023-10-02 9:49:32 PM
crewser11
Visitor
4252 Views
5 replies
0 likes

4252 Views
5 replies
0 likes

The replay button resets alone

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn't do it before.

fungalowa
Visitor
When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn'...
2023-10-02 9:32:50 PM
140 Views
0 replies
0 likes

140 Views
0 replies
0 likes

Superuser Contribution Log in iPad app fails

After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the case), or it says to try without a password through an...

vib-es
Newbie
After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the cas...
2023-09-27 10:47:25 PM
2023-10-02 2:04:45 PM
Joan
Moderator
161 Views
1 replies
0 likes

161 Views
1 replies
0 likes

Superuser Contribution Apple Watch Spotify App Not Showing AirPlay-Enabled Device

PlanPremiumCountryGermanyDeviceiPhone 15 Pro Max + Apple Watch Ultra 2Operating SystemiOS 17 + watchOS 10.0.2 My Question or IssueI've encountered an issue with the Spotify app on my Apple Watch. When I try to use the app to play music, I've noticed ...

hernaner28
Casual Listener
Plan Premium Country Germany Device iPhone 15 Pro Max + Apple Watch Ultra 2 Operating System iOS 17 + watchOS 10.0.2 My Question or Issue I've encountered an issue with the Spotify a...
2023-09-27 2:27:22 PM
2023-10-01 6:59:06 PM
Eni
Moderator
915 Views
5 replies
0 likes

915 Views
5 replies
0 likes

Superuser Contribution How do I swipe to remove a song from a playlist? (like Liked Songs)

There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it. This gets cumbersome and repetitive fast. Is there a simpler way?

pj17k_bfh-ovh
Casual Listener
There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it. This gets cumbersome and repetitive fast. &...
2023-09-26 3:33:10 PM
2023-10-01 12:39:01 PM
Alex
Spotify Legend
708 Views
3 replies
0 likes

708 Views
3 replies
0 likes

App on Iphone will not work nor can I delete it and reinstall.

i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues.I can log on to the computer no problem. The issue is the iphone. Please help me fix this.

hopefulsweigh
Visitor
i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues. I can log on to the computer no problem. The issue is the i...
2023-09-30 1:30:20 AM
2023-10-01 11:48:27 AM
Maxim
Spotify Star
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Superuser Contribution Stops playing

PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...

tkmart63
Visitor
Plan Premium Country Device iPhone 14 Pro Max Operating System ios 17.0.1 My Question or Issue I having been playing music all night long. After the last update Spotif...
2023-09-28 12:25:01 PM
2023-10-01 8:40:39 AM
Dian
Spotify Legend
227 Views
1 replies
0 likes

227 Views
1 replies
0 likes

Superuser Contribution problems with new iphone

PlanPremiumCountry Italy Deviceiphone 15Operating System(iIOS14I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't workWhat can I do?thanks My Question or Issue

SilviaGiac
Visitor
Plan Premium Country Italy Device iphone 15 Operating System (iIOS14 I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recove...
2023-09-28 9:05:05 AM
2023-10-01 8:36:56 AM
Dian
Spotify Legend
175 Views
1 replies
0 likes

175 Views
1 replies
0 likes

AirPlay options poorly integrated

Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.

chrisjakins
Newbie
Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.
2016-09-14 10:59:06 PM
2023-09-30 3:37:01 PM
mnichols1
Regular
359 Views
1 replies
1 likes

359 Views
1 replies
1 likes

Solved!! The podcast series “Slate: One Year” will not play

The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone trying to get it to work. This issue applies to every e...

zz_bottom
Casual Listener
The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone tryi...
2023-09-28 4:38:55 PM
2023-09-29 12:29:27 AM
zz_bottom
Casual Listener
899 Views
1 replies
0 likes

899 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Free Update Playlist View

I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play button, an Add Songs button, the names of recent son...

-eoq_sj84l7zs
Casual Listener
I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me ...
2018-05-27 4:57:58 AM
2023-09-29 10:30:24 PM
Susan_GP
Moderator
25858 Views
10 replies
4 likes

25858 Views
10 replies
4 likes

Close Button Doesn't Appear in Queue

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 16.6.1 My Question or IssueThe close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.

WillDaBeast78
Casual Listener
Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 16.6.1 My Question or Issue The close button doesn't appear on the queue screen so the user is unable to ...
2023-09-21 5:22:54 AM
2023-09-29 9:07:56 PM
WillDaBeast78
Casual Listener
784 Views
2 replies
2 likes

784 Views
2 replies
2 likes

Solved!!Superuser Contribution “Appears On” feature gone

Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is disabling listeners and artists. Spotify please bring ...

TreyTheKidd
Casual Listener
Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is dis...
2020-05-10 8:49:24 AM
2023-09-29 4:44:50 PM
Kalixmusic
Casual Listener
43881 Views
180 replies
329 likes
Mobile

43881 Views
180 replies
329 likes

Superuser Contribution Delayed playack when connected to Yamaha RX-V781 receiver

When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Spotify Connect from either my Windows 10 laptop or my iPhone....

thecanada
Casual Listener
When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Sp...
2022-09-19 3:26:10 AM
2023-09-29 2:21:48 PM
asono
Roadie
944 Views
4 replies
0 likes

944 Views
4 replies
0 likes

App constantly crashes in background

Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, and I have an iPhone 8. I’ve already tried uninstall...

yuribird
Visitor
Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, a...
2020-09-11 8:11:18 PM
2023-09-29 1:48:21 PM
nhindart27
Music Fan
2334 Views
4 replies
6 likes

2334 Views
4 replies
6 likes

Superuser Contribution Forward-Slash in Artist Tag causes Syncing Issues

When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation results in synchronization problems across different de...

Cribley
Casual Listener
When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation resu...
2023-09-26 12:23:33 AM
2023-09-29 12:54:38 PM
Cribley
Casual Listener
348 Views
3 replies
0 likes

348 Views
3 replies
0 likes

Superuser Contribution New updates to group sessions are terrible

PlanPremium DeviceiPhone 12Operating SystemiOS My Question or IssueSince the new Spotify updates the group session feature is horrible. You can no longer scan a code to join and once you do join you can no longer choose to listen on the same device a...

1245053889
Newbie
Plan Premium Device iPhone 12 Operating System iOS My Question or Issue Since the new Spotify updates the group session feature is horrible. You can no longer sca...
2022-02-19 7:46:35 PM
2023-09-29 8:06:12 AM
brendanjackson98
Newbie
1369 Views
3 replies
10 likes

1369 Views
3 replies
10 likes

iPhone app freezes when swiping through a playlist

Plan: PremiumCountry: UKDevice: iPhone 6SOperating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping on the screen, if the screen is unlocked. If the screen is locked I usually u...

BartonFunk2
Newbie
Plan: Premium Country: UK Device: iPhone 6S Operating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping o...
2023-09-24 12:30:45 AM
2023-09-29 2:21:13 AM
Sp0tifysuckscheex
Newbie
364 Views
2 replies
0 likes

364 Views
2 replies
0 likes

Superuser Contribution Autoplay not working

PlanPremiumCountry DeviceiPhone 14Operating Systemios 17 My Question or Issueautoplay not working, double checked if option is enabled-it is. Plays just one song and then stops.

Dencholoyy
Newbie
Plan Premium Country Device iPhone 14 Operating System ios 17 My Question or Issue autoplay not working, double checked if option is enabled-it is. Plays just one song and the...
2023-09-27 3:30:20 PM
2023-09-28 4:32:45 PM
Susan_GP
Moderator
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

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