Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36342 Views

40 replies

10 likes

  • 36342 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101600 Views

115 replies

12 likes

Other
  • 101600 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
  • 1261 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298478 Views

61 replies

16 likes

  • 298478 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125527 Views

19 replies

38 likes

  • 125527 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution One specific artist has no songs available on iOS

On my iOS App (SE 2020) is one specific artist where all songs of this artist are not shown. The albums are shown, but all empty. In my case it's the artist "Bilderbuch". The problem appears only on my phone. On Desktop (same account) everything is f...

Casual Listener

On my iOS App (SE 2020) is one specific artist where all songs of this artist are not shown. The albums are shown, but all empty. In my case it's the artist "Bilderbuch". The problem appears only on ...

fahv

Casual Listener

778 Views

2 replies

0 likes

  • 778 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot place cursor in search bar in iOS spp

PlanPremiumCountryUnited States Device(iPhone 15)Operating System(iOS) My Question or IssueOver the last week, Spotify will not place cursor in search bar, and thus I cannot search. Restart fixes the issue. I will not make more time to support troubl...

Casual Listener

Plan Premium Country United States  Device (iPhone 15) Operating System (iOS)   My Question or Issue Over the last week, Spotify will not place cursor in search bar, and thus I ca...

OscarDC

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cannot index songs when offline if they are not in liked songs.

PlanPremiumCountry DeviceIphone 15 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYou cannot search for songs in your "downloaded" sections UNLESS they are in liked songs. But what if you already have a bunch of downlo...

Newbie

  Plan Premium Country   Device Iphone 15 pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue You cannot search for songs in your "downl...

Joan

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution make iPad always visible for Spotify connect

Hello,My iPad is always connected to my old stereo and therefore if I want to listen to Spotify at home, I would want to use my iPhone or my macMini to connect to the iPad and play music through it (as its connected with the stereo). Unfortunately, t...

Newbie

Hello, My iPad is always connected to my old stereo and therefore if I want to listen to Spotify at home, I would want to use my iPhone or my macMini to connect to the iPad and play music through it...

Anggf

Newbie

998 Views

2 replies

2 likes

  • 998 Views
  • 2 replies
  • 2 likes

Superuser Contribution IOS app won't refresh playlist

All my IOS app won't refresh (iPhone and iPad), specifically the playlists. I have my playlist refreshing properly on MACOS but they are not pushed through to IOS. I've logged out and back in to force a refresh and doesn't work. Still the same ongoin...

Newbie

All my IOS app won't refresh (iPhone and iPad), specifically the playlists. I have my playlist refreshing properly on MACOS but they are not pushed through to IOS. I've logged out and back in to forc...

Dessi

Moderator

2379 Views

1 replies

0 likes

  • 2379 Views
  • 1 replies
  • 0 likes

Spotify hasn't added support for that with Siri error

PlanPremiumCountry Malayisa Device iPhone 15 ProOperating System iOS 17.5.1 Apple watch version 10.5 (21T576) My Question or IssueI've been having the same issue as https://community.spotify.com/t5/iOS-iPhone-iPad/Siri-on-AppleWatch-does-not-work/m-p...

Regular

Plan Premium Country Malayisa   Device iPhone 15 Pro Operating System  iOS 17.5.1  Apple watch version 10.5 (21T576)   My Question or Issue I've been having the...

jakubal

Newbie

6112 Views

6 replies

7 likes

Apple Watch
iOS
Siri
  • 6112 Views
  • 6 replies
  • 7 likes

Superuser Contribution Why won’t my podcast episodes play?

When I click play on a podcast episode it plays but with no sound. After a few seconds the podcast completely shuts down and doesn’t keep my saved episode in the player. I have tried on multiple occasions to restart the app, and even delete then rein...

Newbie

When I click play on a podcast episode it plays but with no sound. After a few seconds the podcast completely shuts down and doesn’t keep my saved episode in the player. I have tried on multiple occa...

OscarDC

Moderator

917 Views

1 replies

0 likes

  • 917 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Data Saver, video audio only settings are ignored

Turning on data saver, download audio only, and stream audio only does not work. I'm seeing video in podcasts. Iphone 12 iOS 15.4.1, Spotify app 8.7.20.1724

Casual Listener

Turning on data saver, download audio only, and stream audio only does not work. I'm seeing video in podcasts.   Iphone 12 iOS 15.4.1, Spotify app 8.7.20.1724

jonnythesaint

Regular

2011 Views

2 replies

0 likes

  • 2011 Views
  • 2 replies
  • 0 likes

Superuser Contribution Import local files straight from iPhone

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having local mp3 files on my iPhone and just pressing a button...

Casual Listener

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having loca...

Sgtvalimont

Visitor

61678 Views

8 replies

0 likes

  • 61678 Views
  • 8 replies
  • 0 likes

How to find my Spotify URI

I need to get my Spotify URI but I don’t know how or where to get it

Visitor

I need to get my Spotify URI but I don’t know how or where to get it

Billy-J

Spotify Star

5462 Views

1 replies

0 likes

  • 5462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnect Cross-Platform Volume Control

I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7) The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within Spotify. If I turn the volume to max within Spotify(mac), i...

Casual Listener

I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7)   The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within...

_cr3bpjz-1chs

Newbie

19622 Views

30 replies

6 likes

  • 19622 Views
  • 30 replies
  • 6 likes

Superuser Contribution Apple Watch Current Time Always Set to End

PlanPremiumCountryUSADeviceApple WatchOperating SystemWatchOS 10.6 My Question or IssueThe current time is always set to the end of the song or podcast. This is especially frustrating when I’m trying to skip ahead or back 15 seconds on a podcast. It ...

Casual Listener

  Plan Premium Country USA Device Apple Watch Operating System WatchOS 10.6   My Question or Issue The current time is always set to the end of the song or podcast. This is espec...

Dessi

Moderator

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Menu bug

Hello, When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queue’ when you click on the 3 dots. This is frustrating to use ...

Newbie

Hello,   When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queu...

Eni

Moderator

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Superuser Contribution Download counter is frozen

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store. I had been noticing an glitch where the connection between my airpods and Spotify would stop and drop ...

Casual Listener

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store.   I had been noticing an glitch where the co...

jacklikge

Casual Listener

3370 Views

11 replies

2 likes

  • 3370 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Lg tv not showing on connect devices until I start tv app first

PremiumiPhone 8, iPad Air 2019, lgtv c9uk hello, I have recently had an issue where my lg c9 tv is not showing up on my connect devices list on my iPad and iPhone anymore, I have tried resetting the router and tv and iPad and iPhone but still it’s no...

Regular

Premium iPhone 8, iPad Air 2019, lgtv c9 uk   hello, I have recently had an issue where my lg c9 tv is not showing up on my connect devices list on my iPad and iPhone anymore, I have tried r...

Maria

Moderator

1905 Views

6 replies

0 likes

  • 1905 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Songs in queue not automatically playing despite autoplay being on (iPhone)

Songs in queue not automatically playing despite autoplay being on (iPhone). Both iPhone and Spotify app have been updated to the latest versions and both have also been restarted several times. I have to manually press play at the end of each song w...

Newbie

Songs in queue not automatically playing despite autoplay being on (iPhone). Both iPhone and Spotify app have been updated to the latest versions and both have also been restarted several times. I ha...

Vasil

Moderator

1628 Views

1 replies

1 likes

  • 1628 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sonos grouping/ungrouping linkage no longer working

Since the new Sonos app came out recently, the feature in Spotify that jumps into the speaker-grouping interface of Sonos no longer works. When selected, it jumps briefly to the Sonos app and then immediately back to Spotify.

Newbie

Since the new Sonos app came out recently, the feature in Spotify that jumps into the speaker-grouping interface of Sonos no longer works.   When selected, it jumps briefly to the Sonos app...

SamBroad

Newbie

2671 Views

2 replies

1 likes

  • 2671 Views
  • 2 replies
  • 1 likes

Superuser Contribution Musixmatch doesn’t connect to spotify

PlanPremiumCountryIsraelDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueHey,So I used to use Musixmatch to get lyrics for my songs.Now, when I open Musixmatch it’s not connected to to Spotify and when I open the settings the Spotify i...

Casual Listener

Plan Premium Country Israel Device iPhone 11 Pro Operating System iOS 13.4   My Question or Issue Hey, So I used to use Musixmatch to get lyrics  for my songs. Now, when I open ...

Reyzrg

Visitor

9940 Views

12 replies

1 likes

  • 9940 Views
  • 12 replies
  • 1 likes