Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67770 Views
  • 16 replies
  • 37 likes
  • 67770 Views
  • 16 replies
  • 37 likes

Superuser Contribution Listing bug on +1000 episode podcasts

I am a IOS Premium user from Turkey. I have a problem with a podcast’s listing on mobile device. I think its related to the episode count on that podcasts. I record a video about my problem I hope it helps. By the way, I also have an Android device I...

  • Casual Listener
  • I am a IOS Premium user from Turkey. I have a problem with a podcast’s listing on mobile device. I think its related to the episode count on that podcasts. I record a video about my problem I hope it...
  • MihailY
  • Moderator
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes

Superuser Contribution My song on repeat won't repeat from the beginning.

PlanPremium FamilyCountryUSA Device(iPhone 12 Pro Max)Operating System(iOS 16.6.1) My Question or IssueI'll have a song on repeat and after a while, the song will repeat but not from the beginning of the song

  • Visitor
  • Plan Premium Family Country USA   Device (iPhone 12 Pro Max) Operating System (iOS 16.6.1)   My Question or Issue I'll have a song on repeat and after a while, the song will repe...
  • GraceListener
  • Visitor
  • 451 Views
  • 2 replies
  • 0 likes
  • 451 Views
  • 2 replies
  • 0 likes

Superuser Contribution Better way to play music on FaceTime

I have a hard time sharing my Spotify music while on FaceTime. When I click SharePlay the other person is never able to hear it

  • Casual Listener
  • I have a hard time sharing my Spotify music while on FaceTime. When I click SharePlay the other person is never able to hear it 
  • Kiril
  • Moderator
  • 1270 Views
  • 1 replies
  • 0 likes
  • 1270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back auto play on the same playlist

I want to listen to the music on my playlist over and over again without having to hit play every-time it ends. It used to do this but they got rid of it in the new update. I don’t want to hear similar music once the playlist comes to a close!

  • Visitor
  • I want to listen to the music on my playlist over and over again without having to hit play every-time it ends. It used to do this but they got rid of it in the new update. I don’t want to hear simil...
  • MihailY
  • Moderator
  • 386 Views
  • 3 replies
  • 0 likes
  • 386 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on TV stops playing when phone leaves house

Hi! I like to leave music on for my cat when I go out. However, Spotify on my Smart TV stops playing when my phone goes elsewhere. Any ideas how to avoid? Plan: PremiumCountry: USDevice: iPhone 7

  • Visitor
  • Hi! I like to leave music on for my cat when I go out. However, Spotify on my Smart TV stops playing when my phone goes elsewhere. Any ideas how to avoid?   Plan: Premium Country: US Device:...
  • Ivelina
  • Moderator
  • 1111 Views
  • 3 replies
  • 0 likes
  • 1111 Views
  • 3 replies
  • 0 likes

Superuser Contribution Excessive data usage

I went out for less than 10 minutes and listened to songs I had downloaded to my phone and Spotify used 233 Mb of data. What’s going on here?

  • Roadie
  • I went out for less than 10 minutes and listened to songs I had downloaded to my phone and Spotify used 233 Mb of data. What’s going on here?
  • OkayPerson
  • Visitor
  • 4202 Views
  • 17 replies
  • 1 likes
  • 4202 Views
  • 17 replies
  • 1 likes

Superuser Contribution Podcasts keep changing episodes randomly in the middle of listening

PlanFree/PremiumCountry DeviceIphone13Operating System(iOS 17.1.2) My Question or IssueMy title - for the past few weeks my podcasts skip to a different podcast in the middle of an episode all on their own. This is annoying.

  • Newbie
  • Plan Free/Premium Country   Device Iphone13 Operating System (iOS 17.1.2)   My Question or Issue My title - for the past few weeks my podcasts skip to a different podcast in the m...
  • Susan_GP
  • Moderator
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution different interface on ipad vs new phone

PlanFreeCountryUSDeviceiPhone 14, iPad Pro 2nd genOperating SystemiOS 17.3 (both) My Question or Issuefor about a year i’ve had spotify downloaded on my old ipad. i recently decided to download it on my phone as well. the issue is when i go to see my...

  • Newbie
  • Plan Free Country US Device iPhone 14, iPad Pro 2nd gen Operating System iOS 17.3 (both)   My Question or Issue for about a year i’ve had spotify downloaded on my old ipad. i recently ...
  • Yordan
  • Moderator
  • 1659 Views
  • 1 replies
  • 0 likes
  • 1659 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs download option

In my Android phone it is possible to download the liked songs list. In my iPhone I can download any list, but not my liked songs list (same list which can be downloaded in android) . (I can copy them manually, create a new list which I can download,...

  • Visitor
  • In my Android phone it is possible to download the liked songs list.    In my iPhone I can download any list, but not my liked songs list (same list which can be downloaded in android) .&...
  • Vasil
  • Moderator
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Solved!! Bad sound quality when connected to bluetooth headphones

PlanPremiumCountryVietnamDeviceiPhone SE 2016Operating SystemiOS 13 My Issue I have bad sound quality when i connected to bluetooth headphones (JBL T500BT).

  • Visitor
  • Plan Premium Country Vietnam Device iPhone SE 2016 Operating System iOS 13   My Issue  I have bad sound quality when i connected to bluetooth headphones (JBL T500BT).
  • itsyoboiijerr
  • Visitor
  • 13783 Views
  • 3 replies
  • 0 likes
  • 13783 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Somehow created two different shows when working to add this months episode

I did review the GuidelinesI’m a monthly podcaster working on a Mac Book Pro.My operating system is Sonoma 14.0 In Previous Months I added new podcast episodes to my podcast show by using one of the following links https://podcasters.spotify.com/pod/...

  • Casual Listener
  • I did review the Guidelines I’m a monthly podcaster working on a Mac Book Pro. My operating system is Sonoma 14.0   In Previous Months I added new podcast episodes to my podcast show by usi...
  • LRShimer
  • Casual Listener
  • 703 Views
  • 3 replies
  • 0 likes
  • 703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify lyrics not working

PlanFreeCountryAmericaDeviceiPhone 14 ProOperating System(iOS 16.5) My Question or IssueMy Spotify lyrics haven’t been working for any songs. It’s been like this for a few weeks now (3+ weeks) and I’m getting frustrated. When I go to where the lyrics...

  • Regular
  • Plan Free Country America Device iPhone 14 Pro Operating System (iOS 16.5)   My Question or Issue My Spotify lyrics haven’t been working for any songs. It’s been like this for a few we...
  • Neovalbu
  • Visitor
  • 5627 Views
  • 32 replies
  • 4 likes
  • 5627 Views
  • 32 replies
  • 4 likes

iphone wont load spotify app iphone SE

Deviceiphone se My Question or IssueSpotify app wont launch just shows Spotify symbol then crashes. have tried all sorts and even done full phone reset?

  • Newbie
  •     Device iphone se       My Question or Issue Spotify app wont launch just shows Spotify symbol then crashes. have tried all sorts and even done full phone reset?&n...
  • Billy-J
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS - Open queue connected to Car Play (within iOS App) cannot be closed

PlanPremiumCountrySwedenDeviceiPhone 14 ProOperating SystemiOS 17.1.1App Version8.8.96.395 My Question or IssueHi! I was in my mother’s car connected to the car’s Car Play, while I was controlling the app from the phone. I was in my personal playlist...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone 14 Pro Operating System iOS 17.1.1 App Version 8.8.96.395   My Question or Issue Hi! I was in my mother’s car connected to the car’s Car Pla...
  • Ivelina
  • Moderator
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Solved!! Can't delete songs on Starred playlist using mobile app

As of yesterday (I think my Spotify app updated yesterday), when I swipe right on a song in my Starred playlist, it no longer brings up the button to delete that song. This isn't a problem with any of my other playlists on mobile, and I can still del...

  • Visitor
  • As of yesterday (I think my Spotify app updated yesterday), when I swipe right on a song in my Starred playlist, it no longer brings up the button to delete that song. This isn't a problem with any o...
  • 8bt-nthuzk_vh
  • Newbie
  • 37331 Views
  • 114 replies
  • 12 likes
  • 37331 Views
  • 114 replies
  • 12 likes

Can't rearrange queue

PlanFree/PremiumCountry Iphone SeDevice(iPhone seOperating Systemios 14.7 My Question or IssueI cant rearrange my queue even after restarting or clean reinstalling the app. Please advise. I am not going to update ios so dont suggest that thanks.Merry...

  • Visitor
  • Plan Free/Premium Country   Iphone Se Device (iPhone se Operating System ios 14.7   My Question or Issue I cant rearrange my queue even after restarting or clean reinstalling the...
  • Anyk17
  • Spotify Star
  • 524 Views
  • 3 replies
  • 0 likes
  • 524 Views
  • 3 replies
  • 0 likes

Superuser Contribution [BUG] Sharing a song link via iphone plays wrong song

Whenever I copy a song link to share with my friend via SMS, It plays the wrong song when he opens the link on his iphone.Today I tried to share Van Halen Love Comes Walking In. And when my friend tried to play it, it played a different VH song for h...

  • Newbie
  • Whenever I copy a song link to share with my friend via SMS, It plays the wrong song when he opens the link on his iphone. Today I tried to share Van Halen Love Comes Walking In. And when my frien...
  • Vasil
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is settings on iPad

I have Spotify updated to 8.8.96 & I can’t find settings in this new layout? Theres no settings gear or profile picture

  • Newbie
  • I have Spotify updated to 8.8.96 & I can’t find settings in this new layout? Theres no settings gear or profile picture  
  • Lyubka
  • Moderator
  • 3582 Views
  • 1 replies
  • 0 likes
  • 3582 Views
  • 1 replies
  • 0 likes

I want to try karaoke mode

Why is it so hard to find karaoke mode

  • Visitor
  • Why is it so hard to find karaoke mode
  • Maxim
  • Spotify Star
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes