Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47715 Views
15 replies
36 likes

47715 Views
15 replies
36 likes

Superuser Contribution Apple Watch Spotify constantly crashing

Watch model SEWatch iOS 8.3Iphone model XrIphone iOS 15.2.1Spotify version 8.6.96.591PlanPremiumCountryMexicoDevice 1Iphone XrOperating SystemiOS 15.2.1Device 2Apple Watch SEOperating SystemiOS 8.3Spotify version8.6.96.591My Question or IssueBrand ne...

Hectormartinap
Casual Listener
Watch model SE Watch iOS 8.3 Iphone model Xr Iphone iOS 15.2.1 Spotify version 8.6.96.591 Plan Premium Country Mexico Device 1 Iphone Xr Operating System iOS 15.2.1 Device 2 Apple Wat...
2022-01-14 12:15:35 AM
2023-10-20 9:30:02 AM
pakanp
Newbie
14797 Views
50 replies
8 likes
Apple Watch
bug

14797 Views
50 replies
8 likes

Superuser Contribution Shuffle and loop not working when connected to car

When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or artist and then connect to my car it unshuffles.

rakorm
Casual Listener
When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or art...
2023-10-16 11:21:18 PM
2023-10-20 9:28:19 AM
MihailY
Moderator
473 Views
3 replies
0 likes

473 Views
3 replies
0 likes

Superuser Contribution Now playing won’t progress track but will show as playing

Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. Can’t turn off notifications to get it to stay off my...

rakorm
Casual Listener
Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. ...
2023-10-16 11:28:40 PM
2023-10-20 9:26:47 AM
MihailY
Moderator
314 Views
3 replies
0 likes

314 Views
3 replies
0 likes

Want Dj have premium but dont have dj but my friends have it

How to get spotify Dj if I have premium

Diiva2000
Visitor
How to get spotify Dj if I have premium
2023-10-18 8:23:05 PM
2023-10-20 5:38:15 AM
Maxim
Spotify Star
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

frankyliner
Casual Listener
I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.
2017-01-15 10:24:09 PM
2023-10-19 9:53:20 PM
bigd4316
Casual Listener
4190 Views
7 replies
21 likes

4190 Views
7 replies
21 likes

Solved!!Superuser Contribution Cant Play Local Files on My Phone

PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13.6 My Question or IssueHey,I can't play my local files on my iPhone. I downloaded some of them like months ago and added some yesterday but can't play any of them.I tried to reinstall Spo...

connerdehne
Visitor
Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13.6 My Question or Issue Hey, I can't play my local files on my iPhone. I downloaded some of them like months ag...
2020-08-13 11:18:24 PM
2023-10-19 2:40:06 PM
coldbobt
Music Fan
173492 Views
45 replies
3 likes
Help
Local files for Spotify Mobile
Sync issue
Sync to Phone

173492 Views
45 replies
3 likes

Superuser Contribution my local song files won’t show up

i downloaded some songs and they don’t show up in my library even though the setting is turned on

New user
Visitor
i downloaded some songs and they don’t show up in my library even though the setting is turned on
2023-10-17 6:58:43 PM
2023-10-19 11:04:34 AM
Yordan
Moderator
189 Views
1 replies
0 likes

189 Views
1 replies
0 likes

exclude from my music taste button is not showing up?

i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my personal spotify is a must for kids who only calm down ...

New user
Visitor
i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my pers...
2023-10-19 3:13:08 AM
2023-10-19 5:29:29 AM
Prague
Spotify Star
435 Views
1 replies
1 likes

435 Views
1 replies
1 likes

Superuser Contribution My local files on my phone are not downloading/syncing.

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the songs. They are greyed out and it says they need dow...

New user
Visitor
It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the s...
2023-10-06 6:11:36 PM
2023-10-18 5:55:52 PM
houserockr
Newbie
428 Views
2 replies
1 likes

428 Views
2 replies
1 likes

Superuser Contribution "remove from this playlist" not working

When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back

hifisara
Newbie
When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back
2023-10-17 2:38:15 AM
2023-10-18 9:43:33 AM
Yordan
Moderator
209 Views
1 replies
0 likes

209 Views
1 replies
0 likes

Superuser Contribution "Linking" a new song automatically tries to add it to the same playlist every time

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 17.0.3 My Question or IssueWhenever I add a song to my liked songs it keeps trying to add it to a playlist I recently added songs to. This is annoying because most of the time I don't want a...

mikerich94
Casual Listener
Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 17.0.3 My Question or Issue Whenever I add a song to my liked songs it keeps trying to add it to a playlist...
2023-10-14 12:40:06 AM
2023-10-16 9:41:44 AM
Yordan
Moderator
214 Views
1 replies
1 likes

214 Views
1 replies
1 likes

Superuser Contribution Shuffle keeps reshuffling

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueI’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then come back to the app, and play again, the shuffle order has reshuffled itself...

vgw
Regular
Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8 My Question or Issue I’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then c...
2022-01-23 6:04:54 AM
2023-10-15 11:21:31 AM
EsztiNaomi
Newbie
5241 Views
22 replies
11 likes

5241 Views
22 replies
11 likes

Superuser Contribution How to rid a specific ad

PlanFreeCountryUSADeviceiPad Air 2015, will soon be replaced with a newer oneOperating SystemiPadOS My Question or Issue There is this one ad that annoys me every ad break when I’m listening to music. Usually, I am fine with ads, but this ad plays so...

JOPPING127
Regular
Plan Free Country USA Device iPad Air 2015, will soon be replaced with a newer one Operating System iPadOS My Question or Issue There is this one ad that annoys me every ad b...
2020-11-11 4:10:05 AM
2023-10-14 1:38:59 AM
xcmaddog
Newbie
3866 Views
8 replies
6 likes

3866 Views
8 replies
6 likes

Solved!!Superuser Contribution New Notification Center disappeared

PlanPremium DuoCountryUSADeviceiPhone 12 Pro Operating SystemiOS 16 My Question or IssueHi. A month or so back, Spotify updated to give me the new Notification Center which shows follower activity. I really liked this feature, but today when I opened...

Starkkoom
Newbie
Plan Premium Duo Country USA Device iPhone 12 Pro Operating System iOS 16 My Question or Issue Hi. A month or so back, Spotify updated to give me the new Notification C...
2023-05-25 10:05:13 PM
2023-10-13 7:05:46 PM
Chaseypoo
Visitor
1560 Views
4 replies
4 likes

1560 Views
4 replies
4 likes

Superuser Contribution "Add to playlist" not instantly showing up in menu

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 17 My Question or IssueWhen I click on the three dots next to a song to add it to a playlist, the "add to playlist option usually doesn't instantly show up. If I wait a minute or scroll down...

leve155
Newbie
Plan Premium Country Germany Device iPhone SE Operating System iOS 17 My Question or Issue When I click on the three dots next to a song to add it to a playlist, the "add to playlist...
2023-10-12 2:45:46 PM
2023-10-13 3:22:25 PM
Kiril
Moderator
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Superuser Contribution Premium user cannot see premium content

PlanPremiumCountryUK currently in TurkeyDeviceiPhone 12Operating SystemIos 17 My Question or IssueI am a member of a premium family plan but cannot see content included in premium. I’ve updated the app.

Tubitha
Visitor
Plan Premium Country UK currently in Turkey Device iPhone 12 Operating System Ios 17 My Question or Issue I am a member of a premium family plan but cannot see content included in pr...
2023-10-12 9:46:43 AM
2023-10-13 9:50:48 AM
Lyubka
Moderator
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution How to clear an entire queue?

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueHow do I delete an entire queue? I can only remove individual songs and I have a queue of more than 50... It's incredibly annoying and painful.I tried the hack of removing ...

jaba23
Casual Listener
Plan Premium Country USA Device iPhone X Operating System iOS 10 My Question or Issue How do I delete an entire queue? I can only remove individual songs and I have a queue of more t...
2020-04-02 7:37:08 PM
2023-10-12 4:19:18 PM
EdCottingham
Casual Listener
109269 Views
43 replies
42 likes

109269 Views
43 replies
42 likes

Solved!!Superuser Contribution My created playlists are not visible

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlists over years. Would you mind to help me out and che...

JeFo1981
Casual Listener
Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlist...
2018-01-13 12:50:02 PM
2023-10-12 4:00:09 PM
JeFo1981
Casual Listener
7896 Views
23 replies
1 likes

7896 Views
23 replies
1 likes

How to: "Mark the playlist containing this song for Offline Sync on your computer or on this iPhone"

PlanPremiumCountryUnited StatesDevicesiPhone 6s PlusMac ProOperating SystemsiOS 12.1.4Mac OS 10.14.2My Question or IssueHi! This is my first post here, and I am having the same issue as another user who posted something similar from a couple of years...

itssaulgoodman
Newbie
Plan Premium Country United States Devices iPhone 6s Plus Mac Pro Operating Systems iOS 12.1.4 Mac OS 10.14.2 My Question or Issue Hi! This is my first post here, and I am having the same ...
2019-03-25 9:12:53 AM
2023-10-12 10:37:41 AM
elcalebo
Casual Listener
6466 Views
2 replies
1 likes

6466 Views
2 replies
1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Merlinmystery
Visitor
I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...
2023-10-11 7:39:20 AM
2023-10-12 9:53:12 AM
Joan
Moderator
568 Views
1 replies
1 likes
Account
Premium

568 Views
1 replies
1 likes

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