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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236671 Views

27 replies

5 likes

  • 236671 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118030 Views

116 replies

13 likes

Other
  • 118030 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2669 Views

0 replies

0 likes

iOS
  • 2669 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305238 Views

62 replies

16 likes

  • 305238 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130548 Views

19 replies

38 likes

  • 130548 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Playlist folder doesn’t sync

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have waited multiple days to see if it just needed longer to sync but...

Casual Listener

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app   The app is on the latest version and I have wait...

Spenbarkley

Visitor

3218 Views

6 replies

0 likes

Apple iPhone app
library malfunction
Not syncing
playlist folders
Sync issue
synching devices
  • 3218 Views
  • 6 replies
  • 0 likes

Superuser Contribution Jam problem

PlanPremiumCountryUkraineDeviceIPhone 11Operating SystemIOS 18 My Question or IssueJam not working on my phone, when I join or create a jam it just shows my own queue, I appear like Im in the jam, but Im just listening like Im alone. Already tried to...

Casual Listener

Plan Premium Country Ukraine Device IPhone 11 Operating System IOS 18    My Question or Issue Jam not working on my phone, when I join or create a jam it just shows my own queue, ...

Susan_GP

Moderator

1388 Views

1 replies

0 likes

  • 1388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when I’m opening my camera

Hi everyone, lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song.im not on video mode, so the music shouldn’t stop because of it.. a...

Newbie

Hi everyone,  lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song. im not ...

AlejaR

Moderator

1775 Views

3 replies

0 likes

  • 1775 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify track time only going backwards

Premium USA DeviceIphone 12Operating Systemios 17.6.1 My Question or IssueThe track time on spotify used the show the full length of the song, like 3:56. Now it randomly shows a countdown until the song ends, such as -3:32 and I don't know how to swi...

Casual Listener

Premium   USA   Device Iphone 12 Operating System ios 17.6.1   My Question or Issue The track time on spotify used the show the full length of the song, like 3:56. Now it ran...

delysid23

Music Fan

908 Views

2 replies

2 likes

  • 908 Views
  • 2 replies
  • 2 likes

pourrais-je reprendre l'abonnement que j'ai perdu svp ?

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

Visitor

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

Billy-J

Spotify Star

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Assistance with Issue

Hi all. I have a constant issue with either my Spotify or iPhone 15 Pro. Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat declined. In my car 2022 plate, even if I have the songs downloaded or streaming, the au...

Newbie

Hi all.    I have a constant issue with either my Spotify or iPhone 15 Pro.    Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat decline...

Billy-J

Spotify Star

665 Views

1 replies

1 likes

  • 665 Views
  • 1 replies
  • 1 likes

Superuser Contribution Return "Add to Playlist" to Three-Dot Menu in Queue and New Releases on Mobile!!

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button.In every other three-dot menu I saw, they're all identical (and include "add to playlist")...

Casual Listener

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button. In every other three-dot menu I saw...

Susan_GP

Moderator

2771 Views

3 replies

0 likes

  • 2771 Views
  • 3 replies
  • 0 likes

Superuser Contribution the playlist is incomplete on iPhone

Premium, Brazil (iPhone XR)(iOS 16) the playlist on my phone is incomplete, songs don’t appearwhen I look at the same playlist on my PC the duration is longer and more songs appear

Visitor

Premium, Brazil  (iPhone XR) (iOS 16)   the playlist on my phone is incomplete, songs don’t appear when I look at the same playlist on my PC the duration is longer and more songs appea...

Novy

Moderator

623 Views

2 replies

1 likes

  • 623 Views
  • 2 replies
  • 1 likes

Superuser Contribution Recently played history skipping date label

PlanPremiumCountryItalyDeviceiPhone 12Operating SystemiOS 16.5.1 My Question or IssueI've been experiencing this issue for a little over a month and it consists of the recently played history on the Spotify app skipping a date. Basically, the songs p...

Casual Listener

Plan Premium Country Italy Device iPhone 12 Operating System iOS 16.5.1   My Question or Issue I've been experiencing this issue for a little over a month and it consists of the recent...

juliarafalik

Visitor

3947 Views

10 replies

2 likes

App
issue
Recently Played
  • 3947 Views
  • 10 replies
  • 2 likes

Superuser Contribution Apple Watch plays wrong podcast when selected from "Your Episodes" when on LTE

PlanPremiumCountryItalyDeviceiPhone Xs, Apple Watch Series 7 LTEOperating SystemiOS 17.4, Watch OS 10.4 My Question or Issue Hello, when selecting a podcast from the "Your Episodes" section from the Apple Watch app, something strange happens: - If th...

Music Fan

Plan Premium Country Italy Device iPhone Xs, Apple Watch Series 7 LTE Operating System iOS 17.4, Watch OS 10.4   My Question or Issue   Hello, when selecting a podcast from the "...

Régis94

Casual Listener

1569 Views

4 replies

0 likes

Apple Watch
LTE
Podcasts
  • 1569 Views
  • 4 replies
  • 0 likes

Superuser Contribution Apple watch

PlanPremiumCountryNew ZealandOperating SystemApple watch series 4, OS 10.6.1 My Question or IssueFor past few weeks I cannot control Spotify from my Apple Watch series 4. No volume, play/pause or skip tracks. I can seem to play/pause it from the watc...

Newbie

  Plan Premium Country New Zealand Operating System Apple watch series 4, OS 10.6.1   My Question or Issue For past few weeks I cannot control Spotify from my Apple Watch series 4....

Dessi

Moderator

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Spotify app not connecting to Chromecast devices

PlanPremiumCountryAustraliaDeviceiPhone 10Operating System(iOS 17.5.1 My Question or IssueThe last month the Spotify app has intermittently not connected to my google speakers to play audio. Also does not work with Yamaha MusicCast. haven’t had issue...

Regular

Plan Premium Country Australia Device iPhone 10 Operating System (iOS 17.5.1   My Question or Issue The last month the Spotify app has intermittently not connected to my google speaker...

Volki

Newbie

876 Views

3 replies

0 likes

  • 876 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto-download episodes does not work for podcasts with paid subscriptions

PlanPremiumCountryU.S.A.DeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueAuto-downloading podcast episodes is great, but I have a paid subscription to get ad free episodes of my favorite show. These do not auto-download. I have to go to ...

Regular

Plan Premium Country U.S.A. Device iPhone XS Operating System iOS 17.5.1   My Question or Issue Auto-downloading podcast episodes is great, but I have a paid subscription to get ad fre...

parks1

Regular

3037 Views

9 replies

0 likes

  • 3037 Views
  • 9 replies
  • 0 likes

Volume control notification spam

PlanPremiumCountrySlovakiaDeviceiPhone SE (2020)Operating SystemiOS 18 dev beta My Question or IssueLike every time a volume button is clicked when Spotify is connected to another device with active playback, the notification about the new volume con...

Newbie

Plan Premium Country Slovakia Device iPhone SE (2020) Operating System iOS 18 dev beta   My Question or Issue Like every time a volume button is clicked when Spotify is connected to an...

MateusM

Spotify Star

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Why can’t I download the app on my iPhone

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

Visitor

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

MateusM

Spotify Star

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

Visitor

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...

rafagildin

Visitor

45844 Views

8 replies

6 likes

iphone
iphone xr
lock screen
  • 45844 Views
  • 8 replies
  • 6 likes

An explanation is due on streaming and/or offline play for the Apple Watch

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. Whilst Spotify is a superior service on native apps, I t...

Regular

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. &nbs...

threethirtydee

Newbie

1764 Views

5 replies

6 likes

iOS
  • 1764 Views
  • 5 replies
  • 6 likes

Superuser Contribution When I turn the screen on and off, it gets stuck for 1 second

PlanPremiumCountryTurkeyDeviceIphone 13Operating System(iOS 18 My Question or IssueWhen I turn the screen on and off, it gets stuck for 1 second but when phone is charging its not get stuck

Newbie

Plan Premium Country Turkey Device Iphone 13 Operating System (iOS 18   My Question or Issue When I turn the screen on and off, it gets stuck for 1 second but when phone is charging it...

Dessi

Moderator

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes