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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36345 Views

40 replies

10 likes

  • 36345 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101604 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298484 Views

61 replies

16 likes

  • 298484 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125529 Views

19 replies

38 likes

  • 125529 Views
  • 19 replies
  • 38 likes

AppleWatch plays 'Liked Songs' of diff member. All other lists play correct

When I play music on my Apple Watch on cellular, it will show my music and it will show the correct songs in my Liked Songs playlist but if I play the 'Liked Songs' playlist, it plays music from my son's Liked Songs playlist. I don't even KNOW his lo...

Casual Listener

When I play music on my Apple Watch on cellular, it will show my music and it will show the correct songs in my Liked Songs playlist but if I play the 'Liked Songs' playlist, it plays music from my s...

manahilturner

Casual Listener

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot watch Call Her Daddy Videos on IPhone

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins and then says “this content is not available” just...

Visitor

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins...

122ruaa1

Newbie

3856 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch downloaded tracks skipping

Premium FamilyUSAApple Watch Series 6watchOS 9.5 I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPhone. However during playback on the Watch some tracks just skip for no reas...

Music Fan

Premium Family USA Apple Watch Series 6 watchOS 9.5     I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPho...

kylejking

Newbie

13337 Views

13 replies

1 likes

playback
watchOS
  • 13337 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution How to download the app without App Store

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

2842 Views

1 replies

0 likes

  • 2842 Views
  • 1 replies
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Superuser Contribution Spotify app saying I added songs that I haven’t.

PlanPremiumCountryScotlandDeviceiPhone 13Operating SystemiOS 17.5.1 My Question or IssueHi! Whenever I’m adding songs to a playlist, after I add round about 8-9 songs form the album, I can’t add the rest of the songs of the album (I don’t add all of ...

Regular

  Plan Premium Country Scotland Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue Hi! Whenever I’m adding songs to a playlist, after I add round about 8-9 songs...

Joan

Moderator

2904 Views

16 replies

0 likes

App
bug
iOS
Spotify
  • 2904 Views
  • 16 replies
  • 0 likes

Superuser Contribution Song won't play when pressed

PlanPremiumCountryUSDeviceiPhone XsOperating SystemiOS 12.4 My Question or IssueThis morning when I tried to use the spotify app, when I tried to play a song it wouldn't play. The app recognized I pressed it but didn't actually play it. The player ab...

Visitor

Plan Premium Country US Device iPhone Xs Operating System iOS 12.4   My Question or Issue This morning when I tried to use the spotify app, when I tried to play a song it wouldn't play...

ricepunt

Newbie

33705 Views

22 replies

5 likes

Mobile
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  • 22 replies
  • 5 likes

SpotEQ for Spotify

PlanFamily PremiumCountryCanada DeviceiPhone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas anyone bought/installed SpotEQ for Spotify? I would like to have a little more control over the sound output. I'm not advers...

Visitor

Plan Family Premium Country Canada   Device iPhone x Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Has anyone bought/installed SpotEQ for S...

Not applicable

1561 Views

2 replies

0 likes

Equalizer
Sound Control
  • 1561 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded albums won’t play when offline

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 17.4.1 My Question or IssueI’m on the Premium plan and I have a bunch of albums and podcasts downloaded. But for some reason I can’t play a bunch of the albums that show up with the green ic...

Visitor

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 17.4.1   My Question or Issue I’m on the Premium plan and I have a bunch of albums and podcasts downloaded. But for s...

Izbob

Newbie

2194 Views

2 replies

0 likes

  • 2194 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify wont ask for microphone permission

Premium account running on an iPhone 7+ with iOS 12.1. I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the app. If I go to microphone setttings in the privacy tab on my phone, ...

Visitor

  Premium account running on an iPhone 7+ with iOS 12.1.   I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the a...

Ebrenz

Visitor

30052 Views

30 replies

0 likes

iOS 12
microphone
Permission
Voice control
  • 30052 Views
  • 30 replies
  • 0 likes

Superuser Contribution i cant connect my spotify to my last.fm

ive tried consistently for a few days now to connect my spotify account to my last.fm account, but it doesnt let me. i get an error and tells me to look at the help page but i cant find anything. ive tried turning my private relay off as well, and no...

Casual Listener

ive tried consistently for a few days now to connect my spotify account to my last.fm account, but it doesnt let me. i get an error and tells me to look at the help page but i cant find anything. ive...

Not applicable

3944 Views

6 replies

0 likes

  • 3944 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can’t find where I left off in an old podcast

PlanPremiumCountryUSADeviceIPhone 14 Pro Max Operating SystemNewest IOS My Question or IssueHello, toward mid/end of 2021 I listened to a critical roll Vox Mochina podcast while I worked. I listed to a lot of episodes but stopped somewhere in the mix...

Casual Listener

Plan Premium Country USA Device IPhone 14 Pro Max  Operating System Newest IOS   My Question or Issue Hello, toward mid/end of 2021 I listened to a critical roll Vox Mochina podca...

Yordan

Moderator

2811 Views

3 replies

0 likes

  • 2811 Views
  • 3 replies
  • 0 likes

I need to download my zip file from Spotify to see my history on spotistats

I paid to see my full listening history on spotistats.fm, but it won’t let me see anything unless I download a .ZIP file that is supposed to be “given to my by Spotify” I can’t find it anywhere and it’s extremely frustrating

Visitor

I paid to see my full listening history on spotistats.fm, but it won’t let me see anything unless I download a .ZIP file that is supposed to be “given to my by Spotify” I can’t find it anywhere and i...

ryanf8025

Visitor

1082 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Radio Playing Unrelated Artists

I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music. Is something up with the algorythym (or manual addition) of songs to this radio station, or are they just really stretching what...

Regular

I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music.  Is something up with the algorythym (or manual addition) of songs to th...

Zhex

Visitor

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes

Superuser Contribution Crashes during DJ

PlanPremiumCountry DeviceiPhone 14 ProOperating System(iOS 16.4) My Question or IssueSpotify encountered a strange bug that cause app to crash when playing the AI DJ. DJ was saying here’s a word fr- and was cut short. Audio listed as Greeting from av...

Visitor

  Plan Premium Country   Device iPhone 14 Pro Operating System (iOS 16.4)   My Question or Issue Spotify encountered a strange bug that cause app to crash when playing the A...

31xjynbtnfi7e3r6jx3w

Visitor

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps randomly pausing

PlanPremiumCountryThailand DeviceIPhone 13, iPad Air, asus gaming laptop My Question or IssueMy Spotify keeps randomly pausing after around 2-3 minutes of playing. I have to manually press play again everytime.

Visitor

Plan Premium Country Thailand  Device IPhone 13, iPad Air, asus gaming laptop    My Question or Issue My Spotify keeps randomly pausing after around 2-3 minutes of playing. I h...

OscarDC

Moderator

678 Views

1 replies

1 likes

  • 678 Views
  • 1 replies
  • 1 likes

spotify connect speaker volume increases when phone disconnects

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room and is very scary to experience for my coworkers.

Visitor

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room an...

Saulruiz82

Visitor

978 Views

5 replies

2 likes

  • 978 Views
  • 5 replies
  • 2 likes

Superuser Contribution After Advertisement, no sound

Premium plan. Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the time is ticking and even subtitles appear on the screen, yet th...

Newbie

Premium plan.   Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the tim...

_1-5j77urc5tw

Newbie

1765 Views

2 replies

1 likes

  • 1765 Views
  • 2 replies
  • 1 likes

Superuser Contribution Apple Watch app skipping songs

Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playing for like 5 seconds and then skip. I'v tried dele...

Visitor

Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playi...

Dessi

Moderator

1192 Views

1 replies

0 likes

  • 1192 Views
  • 1 replies
  • 0 likes