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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45779 Views
  • 15 replies
  • 36 likes
  • 45779 Views
  • 15 replies
  • 36 likes

Close Button Doesn't Appear in Queue

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 16.6.1 My Question or IssueThe close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.

  • Casual Listener
  • Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 16.6.1   My Question or Issue The close button doesn't appear on the queue screen so the user is unable to ...
  • WillDaBeast78
  • Casual Listener
  • 791 Views
  • 2 replies
  • 2 likes
  • 791 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution “Appears On” feature gone

Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is disabling listeners and artists. Spotify please bring ...

  • Casual Listener
  • Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is dis...
  • Kalixmusic
  • Casual Listener
  • 43970 Views
  • 180 replies
  • 329 likes
  • Mobile
  • 43970 Views
  • 180 replies
  • 329 likes

Superuser Contribution Delayed playack when connected to Yamaha RX-V781 receiver

When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back. It happens when using Spotify Connect from either my Windows 10 laptop or my iPhone....

  • Casual Listener
  • When I start playing a song on my receiver, there is a delay of 10-20 seconds before the song starts playing. This happens when I press play or skip forward or back.   It happens when using Sp...
  • asono
  • Roadie
  • 950 Views
  • 4 replies
  • 0 likes
  • 950 Views
  • 4 replies
  • 0 likes

App constantly crashes in background

Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, and I have an iPhone 8. I’ve already tried uninstall...

  • Visitor
  • Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, a...
  • nhindart27
  • Music Fan
  • 2338 Views
  • 4 replies
  • 6 likes
  • 2338 Views
  • 4 replies
  • 6 likes

Superuser Contribution Forward-Slash in Artist Tag causes Syncing Issues

When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation results in synchronization problems across different de...

  • Casual Listener
  • When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation resu...
  • Cribley
  • Casual Listener
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution New updates to group sessions are terrible

PlanPremium DeviceiPhone 12Operating SystemiOS My Question or IssueSince the new Spotify updates the group session feature is horrible. You can no longer scan a code to join and once you do join you can no longer choose to listen on the same device a...

  • Newbie
  • Plan Premium     Device iPhone 12 Operating System iOS    My Question or Issue Since the new Spotify updates the group session feature is horrible. You can no longer sca...
  • brendanjackson98
  • Newbie
  • 1377 Views
  • 3 replies
  • 10 likes
  • 1377 Views
  • 3 replies
  • 10 likes

iPhone app freezes when swiping through a playlist

Plan: PremiumCountry: UKDevice: iPhone 6SOperating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping on the screen, if the screen is unlocked. If the screen is locked I usually u...

  • Newbie
  • Plan: Premium Country: UK Device: iPhone 6S Operating System: iOS 15.7.3   When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping o...
  • Sp0tifysuckscheex
  • Newbie
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumCountry DeviceiPhone 14Operating Systemios 17 My Question or Issueautoplay not working, double checked if option is enabled-it is. Plays just one song and then stops.

  • Newbie
  • Plan Premium Country   Device iPhone 14 Operating System ios 17   My Question or Issue autoplay not working, double checked if option is enabled-it is. Plays just one song and the...
  • Susan_GP
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hidden songs still play from playlist

PlanPremium family CountryUSDeviceiPhone 11 ProOperating SystemiOS 14.2 My Question or IssueHidden songs in my playlist are still playing on shuffle and regular play. The songs grey out as if hidden but doesn’t change anything. Same issue on my wife’...

  • Casual Listener
  • Plan Premium family  Country US Device iPhone 11 Pro Operating System iOS 14.2    My Question or Issue Hidden songs in my playlist are still playing on shuffle and regular pl...
  • Lotcher
  • Visitor
  • 37217 Views
  • 28 replies
  • 5 likes
  • 37217 Views
  • 28 replies
  • 5 likes

Classical Albums without shuffle, PLEASE?

I love Spotify, but it's really tough to be a classical music lover here. For classical pieces, each track is a movement, and the movements are intended to be performed/played in order. Albums are shuffled by default, and with the long track names in...

  • Gig Goer
  • I love Spotify, but it's really tough to be a classical music lover here. For classical pieces, each track is a movement, and the movements are intended to be performed/played in order. Albums are sh...
  • QannoQ
  • Newbie
  • 3295 Views
  • 11 replies
  • 7 likes
  • 3295 Views
  • 11 replies
  • 7 likes

Superuser Contribution iPhone unable to use Spotify when connected to WIFI.

PlanPremium CountrySouth Africa DeviceiPhone XS MaxOperating SystemiOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use my Spotify when it is connected to WiFi. I have tested different WiFi’s and can confirm tha...

CAE872B8-A48D-40A9-9678-0676429C3535.png CB93D2A3-678A-485F-A0E6-4C94C4816B6C.png
  • Visitor
  • Plan Premium   Country South Africa   Device iPhone XS Max Operating System iOS 13.3   My Question or Issue   A couple of months ago I started noticing that I couldn’t use...
  • djmtype
  • Music Fan
  • 4825 Views
  • 5 replies
  • 0 likes
  • 4825 Views
  • 5 replies
  • 0 likes

Superuser Contribution APP FREEZES AFTER SKIPPING FEW SONGS

After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time.I did a clean install, cleared the cache, deleted some songs for some space, update the app. I use an ipod.please help!!! I can...

  • Casual Listener
  • After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time. I did a clean install, cleared the cache, deleted some songs for some spac...
  • Vasil
  • Moderator
  • 10539 Views
  • 46 replies
  • 15 likes
  • 10539 Views
  • 46 replies
  • 15 likes

Superuser Contribution Frequent Freezing & Crashing

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 15.7.7 My Question or IssueWhen I am listening to music and try to skip songs, the app will continue playing the previous song while displaying the next song before ultimately freezing....

  • Visitor
  • Plan Premium Country United States Device iPhone 8 Operating System iOS 15.7.7   My Question or Issue When I am listening to music and try to skip songs, the app will continue playing ...
  • MihailY
  • Moderator
  • 467 Views
  • 5 replies
  • 1 likes
  • 467 Views
  • 5 replies
  • 1 likes

Two devices conflicting on family plan

PlanPremium Family CountryCanadaDevice(iPhone 10 and iPhone 13) My kid’s phone and mine are on different accounts in the family plan but if I play music it plays through his device and vice versa. If I stop the music on both devices and get music pla...

  • Visitor
  •   Plan Premium Family  Country Canada Device (iPhone 10 and iPhone 13)   My kid’s phone and mine are on different accounts in the family plan but if I play music it plays throu...
  • Maxim
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution The lyrics In songs suddenly disappeared

PlanPremiumCountryUnited StatesDevice(iPhone 11 pro max)Operating SystemiOS 15 My Question or IssueI had my lyrics for songs on and i missed the date to pay premium again, I went to free Spotify but after I upgraded to premium again the lyrics in son...

  • Newbie
  • Plan Premium Country United States Device (iPhone 11 pro max) Operating System iOS 15   My Question or Issue I had my lyrics for songs on and i missed the date to pay premium again, I ...
  • Rahblah
  • Casual Listener
  • 33010 Views
  • 9 replies
  • 10 likes
  • 33010 Views
  • 9 replies
  • 10 likes

Superuser Contribution When switching apps while a group session is playing, Spotify pauses playback

PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueRepro steps:Join a group sessionSwitch apps (so that Spotify is playing in the background)Switch back (so that Spotify is now back in the foreground)Spotify i...

  • Visitor
  • Plan Premium Country Australia  Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue Repro steps: Join a group session Switch apps (so that Spotify is playing ...
  • jikbag
  • Newbie
  • 1411 Views
  • 8 replies
  • 0 likes
  • 1411 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for artists app error code 6

PlanFree/PremiumCountryUk iPhone 13 ios 17 but also previous versions for the last 3 months I’ve been getting the attached message on all the stats pages of the Spotify for artists app. Grateful for any advice. I’ve done all the reinstalling, differe...

  • Casual Listener
  • Plan Free/Premium Country Uk  iPhone 13  ios 17 but also previous versions    for the last 3 months I’ve been getting the attached message on all the stats pages of the Spo...
  • Eni
  • Moderator
  • 509 Views
  • 3 replies
  • 0 likes
  • 509 Views
  • 3 replies
  • 0 likes

Issue with device login

PlanPremium DeviceiPhone 12 pro My Question or IssueI changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entered my login info on the app on the new phone it says that the login failed because I...

  • Newbie
  •   Plan Premium   Device iPhone 12 pro   My Question or Issue I changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entere...
  • iamhv
  • Newbie
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

DATA SAVER MODE STUCK on IPhone

PlanPremiumCountryUSDevice(iPhone XS MAX,Operating System(iOS 13 My Question or IssueHey, as seen before... I have finally found that I am also stuck on DATA saving mode on IOS. This was a topic a while ago and I have already gone through the thread ...

  • Casual Listener
  • Plan Premium Country US Device (iPhone XS MAX, Operating System (iOS 13   My Question or Issue Hey, as seen before... I have finally found that I am also stuck on DATA saving mode on I...
  • Bb255
  • Visitor
  • 18631 Views
  • 8 replies
  • 1 likes
  • 18631 Views
  • 8 replies
  • 1 likes