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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408244 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279513 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178873 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSDeviceiPhone 13 ProOperating SystemiOS 17.5.1 (latest) My Question or IssueI listen to Spotify a lot, and never had issues with the shuffling system. I honestly prefer how it isn’t completely random and will arrange songs by the “...
Plan Premium Country US Device iPhone 13 Pro Operating System iOS 17.5.1 (latest) My Question or Issue I listen to Spotify a lot, and never had issues with the shuffling system. I ho...
Casual Listener
1745 Views
3 replies
1 likes
I use the Autoplay feature a lot but recently it hasn't been working? I've tried on my iPhone, my iPad, my Macbook, I've updated all the apps, deleted and reinstalled, turned Autoplay on and off (on all three devices) and still the feature does not w...
I use the Autoplay feature a lot but recently it hasn't been working? I've tried on my iPhone, my iPad, my Macbook, I've updated all the apps, deleted and reinstalled, turned Autoplay on and off (on ...
Newbie
1057 Views
5 replies
0 likes
Hi,Any plan to distribute Kids app in Turkey?
Hi, Any plan to distribute Kids app in Turkey?
Spotify Star
853 Views
1 replies
0 likes
I'm unable to edit cover or title of playlists. Have tried uninstalling and reinstalling + updating the app. No luck.
I'm unable to edit cover or title of playlists. Have tried uninstalling and reinstalling + updating the app. No luck.
Casual Listener
555 Views
1 replies
0 likes
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Hey folks! Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download...
Visitor
113952 Views
126 replies
34 likes
PlanPremiumCountryBrazilDeviceIphone 14 pro maxOperating Systemios 17 My Question or IssueCurrently, 03/07 - on Sound Capsule - top artist are showing the producers/composers of the songs not only the artist.
Plan Premium Country Brazil Device Iphone 14 pro max Operating System ios 17 My Question or Issue Currently, 03/07 - on Sound Capsule - top artist are showing the producers/c...
Moderator
740 Views
1 replies
1 likes
PlanPremiumCountryCanada Device(iPhone 12 mini Operating System(iOS 16.3.1 My Question or Issuemusic glitches and pauses for split of a second throughout the song, very anxiety inducing as I expect it to happen all the time.
Plan Premium Country Canada Device (iPhone 12 mini Operating System (iOS 16.3.1 My Question or Issue music glitches and pauses for split of a second throughout the so...
Moderator
462 Views
1 replies
0 likes
I read that I needed to go to Settings, and tap on Playback, and select, I forget, one of two different settings, but the Playback button is greyed out and not available along with many other greyed out buttons. I’m a full paying member and I don’t u...
I read that I needed to go to Settings, and tap on Playback, and select, I forget, one of two different settings, but the Playback button is greyed out and not available along with many other greyed ...
Moderator
1233 Views
1 replies
1 likes
Help
Help
Moderator
545 Views
1 replies
0 likes
you have sent me an email regarding unsuccessful payment
you have sent me an email regarding unsuccessful payment
Spotify Star
448 Views
1 replies
0 likes
not sure if this only IOS/MAC bug/issue but i notice already about few years back songs / albums i liked over the years the ID might be changed and if i going to check the artist again it's shows like i never liked this song/album. somone elease noti...
not sure if this only IOS/MAC bug/issue but i notice already about few years back songs / albums i liked over the years the ID might be changed and if i going to check the artist again it's shows lik...
Moderator
1039 Views
3 replies
0 likes
I have downloaded content on my iPhone. Playing that content becomes intermittent if I have no mobile signal. It seems as if the app is searching for a mobile signal and then stopping playback if it cannot find one.
I have downloaded content on my iPhone. Playing that content becomes intermittent if I have no mobile signal. It seems as if the app is searching for a mobile signal and then stopping playback if it ...
Not applicable
466 Views
1 replies
0 likes
My Amazon Alexa devices only show up on a different network. Nothing is showing on local network.If it ask Alexa to play a song it works ok.I’ve done a clean install.Alexa firmware up to date.Toggles allow access to local network.Still no devices sho...
My Amazon Alexa devices only show up on a different network. Nothing is showing on local network. If it ask Alexa to play a song it works ok. I’ve done a clean install. Alexa firmware up to date. ...
Spotify Star
451 Views
1 replies
0 likes
I wanted to change my country to Iraq since I’m in Iraq (it was in Germany the first place) and I clicked save profile not thinking much of it and when I try to play a song it wouldn’t let me, so I went back and tried to change it back but it wouldn’...
I wanted to change my country to Iraq since I’m in Iraq (it was in Germany the first place) and I clicked save profile not thinking much of it and when I try to play a song it wouldn’t let me, so I w...
Spotify Star
406 Views
1 replies
0 likes
Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas
Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas
Moderator
4487 Views
5 replies
2 likes
PlanPremium CountryGermany DeviceiPhone15 Operating SystemiOS 17.5.1 My Question or IssuePlayback of Podcasts that have a video isn’t working. The video AND the audio doesn’t play. Just loads endlessly. Podcasts without a video play just fine. Also, ...
Plan Premium Country Germany Device iPhone15 Operating System iOS 17.5.1 My Question or Issue Playback of Podcasts that have a video isn’t working. The video ...
Moderator
765 Views
1 replies
0 likes
Planpremium Countrycanada Deviceiphone 13, macbook pro, ipad pro 11 Operating SystemIOS 10 My Question or Issuepersonally, i would like to keep my most recently played list on the top of my spotify homepage private- be able to turn it off or on. when...
Plan premium Country canada Device iphone 13, macbook pro, ipad pro 11 Operating System IOS 10 My Question or Issue personally, i would like to ke...
Casual Listener
11712 Views
2 replies
1 likes
Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other apps and search engines. Just this app, not working. ...
Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other ap...
Spotify Star
819 Views
1 replies
0 likes
The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.
The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.
Casual Listener
441 Views
2 replies
0 likes
Plan: PremiumCountry canada DeviceIphone13Operating SystemIos 17.5.1 My Question or IssueSpotify randomly closes. This has been happening for a few weeks. sometimes when I close it, the music keeps playing. my main playlist randomly undownloaded.
Plan: Premium Country canada Device Iphone13 Operating System Ios 17.5.1 My Question or Issue Spotify randomly closes. This has been happening for a few weeks. so...
Spotify Star
476 Views
1 replies
0 likes
