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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270143 Views

58 replies

14 likes

  • 270143 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171501 Views

507 replies

108 likes

  • 171501 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114353 Views

19 replies

38 likes

  • 114353 Views
  • 19 replies
  • 38 likes

Superuser Contribution AirPlay stops working after pausing music

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17 My Question or IssueWhen airplaying to speaker, after pausing music for 30-45 seconds, Spotify will stop playing audio. The music time ticker will still advance, but no audio will play. Steps ...

Regular

Plan Premium Country US Device iPhone 13 Operating System iOS 17   My Question or Issue When airplaying to speaker, after pausing music for 30-45 seconds, Spotify will stop playing aud...

OilRigDigger

Regular

1330 Views

5 replies

0 likes

  • 1330 Views
  • 5 replies
  • 0 likes

Deleted Local Files playlist

PlanPremiumCountryUSADeviceiPhone 15 pro maxOperating SystemiOS 17.3.1 My Question or IssueI accidentally deleted my Local Files folder/playlist on my phone. I have tried toggling the local files setting on and off, deleting the app fully through the...

Newbie

  Plan Premium Country USA Device iPhone 15 pro max Operating System iOS 17.3.1   My Question or Issue I accidentally deleted my Local Files folder/playlist on my phone. I have t...

ribezaz

Spotify Star

583 Views

1 replies

1 likes

  • 583 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music stops during track

PlanPremiumCountryUSADeviceiPhone 12Operating SystemIos Music stops during track playback off playlist.

Visitor

Plan Premium Country USA Device iPhone 12 Operating System Ios   Music stops during track playback off playlist.   

Kiril

Moderator

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocks of lyrics are skipped when airplaying from iPhone to TV

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(iPhone 13)Operating System(iOS 17) My Question or IssueThere are some songs (noticeably Taylor Swifts TT...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device (iPhone 13) Operating System (iOS 17) ...

Susan_GP

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Yamaha Music Cast

PlanFree/PremiumCountryHi, can somebody please enlighten me. I have a Premium subscription set to very high quality. I am using an ipad and streaming to a Yamaha WXC50 preamp/streamer using Music Cast. When I select Spotify from the Yamaha Nusic Cast...

Newbie

Plan Free/Premium CountryHi, can somebody please enlighten me. I have a Premium subscription set to very high quality. I am using an ipad and streaming to a Yamaha WXC50 preamp/streamer using Music...

AdrienBud

Casual Listener

1536 Views

2 replies

4 likes

  • 1536 Views
  • 2 replies
  • 4 likes

Superuser Contribution Scroll freezes while navigating app

When trying to scroll up or down on any of the tabs in the Spotify app, it suddenly stops and won't allow me to scroll anymore. This also happens when trying to scroll on horizontal sections like "suggested albums" and "favorite artists" on the home ...

Newbie

When trying to scroll up or down on any of the tabs in the Spotify app, it suddenly stops and won't allow me to scroll anymore. This also happens when trying to scroll on horizontal sections like "su...

MihailY

Moderator

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast skips to a completely different podcast after I pause and resume

The past few days, if I pause a podcast and then try to resume listening, it skips to a completely different podcast. This happens on and off WiFi. I listen to downloaded podcasts, and when I’m on WIFI, it’ll jump to episodes of podcasts I don’t list...

Visitor

The past few days, if I pause a podcast and then try to resume listening, it skips to a completely different podcast. This happens on and off WiFi. I listen to downloaded podcasts, and when I’m on WI...

Maria

Moderator

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to disable data saver

Plan: Premium Family membership Country: GermanyDevice: iPhone 7 PlusOperating System: iOS 13.5 My Question or Issue I cannot disable Data saver mode. My decide is running the latest iOS version, I removed and reinstalled the app and turned off the c...

Casual Listener

  Plan: Premium Family membership  Country: Germany Device: iPhone 7 Plus Operating System: iOS 13.5   My Question or Issue   I cannot disable Data saver mode. My decide i...

Maria

Moderator

7341 Views

6 replies

0 likes

  • 7341 Views
  • 6 replies
  • 0 likes

Problem with complete discography

PlanPremiumCountryGermanyDeviceiPhone 12Operating SystemiOS 17 My Question or IssueHi everyone. A couple of days now I cannot see the full discography of many artists. In the preview I See the thumbnails, but when I Click for the full discography, I ...

Casual Listener

Plan Premium Country Germany Device iPhone 12 Operating System iOS 17   My Question or Issue Hi everyone.  A couple of days now I cannot see the full discography of many artists....

Amay

Spotify Star

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [iOS, Preview widget] Songs from the preview widget for the playlist are not in the actual playlist

I’m swiping through a few songs in preview widget for featured playlist at Home screen and like them, so I decide to listen to the whole playlist, and tap “play” right from the widget. Surprisingly, songs that were shown in a widget and sparked my in...

Music Fan

I’m swiping through a few songs in preview widget for featured playlist at Home screen and like them, so I decide to listen to the whole playlist, and tap “play” right from the widget.   Surpr...

11163814285

Music Fan

1378 Views

6 replies

0 likes

  • 1378 Views
  • 6 replies
  • 0 likes

Superuser Contribution Incorrect Number of Songs

DeviceiPhone 12Operating SystemiOS 14 My Question or Issue The number of songs in "Liked Songs" is incorrect. When you have 99 songs and like one more song, the total number will be 101 instead of 100.

Casual Listener

Device iPhone 12 Operating System iOS 14   My Question or Issue   The number of songs in "Liked Songs" is incorrect. When you have 99 songs and like one more song, the total number w...

BasHof

Casual Listener

2495 Views

4 replies

0 likes

  • 2495 Views
  • 4 replies
  • 0 likes

failed payment help

The payment failed. Please try again, use a different payment card or a different payment method. Go to our support.

Visitor

The payment failed. Please try again, use a different payment card or a different payment method. Go to our support.

Not applicable

737 Views

3 replies

0 likes

  • 737 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lower Pitch on Music on all my devices

PlanPremiumCountryUnited StatesDeviceiPhone 15 Pro, Samsung TV, Inspiron 5579Operating SystemiOS 17.5.1 (iPhone), Version 2501 (Samsung TV), Windows 10 Version 22H2 (Inspiron) My Question or IssueThe pitch on all my music between these three devices ...

Newbie

Plan Premium Country United States Device iPhone 15 Pro, Samsung TV, Inspiron 5579 Operating System iOS 17.5.1 (iPhone), Version 2501 (Samsung TV), Windows 10 Version 22H2 (Inspiron)   ...

Novy

Moderator

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashing

I have a premium plan, USA, iPhone 7 updated to 15.7.3 and I have the latest update for Spotify. When I open the app, it crashes immediately. I’ve tried restarting the phone, uninstalling the app and reinstalling it, logging in and logging out of Spo...

Casual Listener

I have a premium plan, USA, iPhone 7 updated to 15.7.3 and I have the latest update for Spotify. When I open the app, it crashes immediately. I’ve tried restarting the phone, uninstalling the app and...

MrKennedy13

Visitor

4685 Views

4 replies

1 likes

  • 4685 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify switching devices

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium PremiumCountry UK Device iPhone14(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Androi...

Casual Listener

 None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Premium Country UK   Device iPhone14 (iPhone ...

Trevk

Casual Listener

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

Unavailable for listening on

We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at random will show “unavailable for listening on.” T...

Visitor

We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at...

skipperhampton

Newbie

4798 Views

5 replies

0 likes

  • 4798 Views
  • 5 replies
  • 0 likes

Superuser Contribution Won’t go back to normal set up

so I have an iPad and the webplay is somehow connected to a phone when IM LITERALLY USING A FREAKING IPAD NOT A PHONE. HOW DO I FIX THIS !!!!!!PlanFree/PremiumCountry Device(iPad 8th generation Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...

Visitor

so I have an iPad and the webplay is somehow connected to a phone when IM LITERALLY USING A FREAKING IPAD NOT A PHONE. HOW DO I FIX THIS !!!!!! Plan Free/Premium Country   Device (iPad 8th...

Joan

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes