Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

222214 Views

53 replies

13 likes

  • 222214 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

149756 Views

506 replies

108 likes

  • 149756 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105456 Views

19 replies

38 likes

  • 105456 Views
  • 19 replies
  • 38 likes

How to remove unwanted podcast from top of home screen

iPhone 8 Plus iOS 14.6 US I played a podcast reciting a cult-y homeschool's pledge of allegiance to show my friend how creepy it is. For the last three months I can't get rid of the suggestion to continue listening to this podcast. I tried marking th...

Casual Listener

iPhone 8 Plus iOS 14.6 US   I played a podcast reciting a cult-y homeschool's pledge of allegiance to show my friend how creepy it is. For the last three months I can't get rid of the suggesti...

123457246

Newbie

4454 Views

8 replies

7 likes

  • 4454 Views
  • 8 replies
  • 7 likes

Spotify playing a “show” mid songs

During playback of music a couple times a day the song will pause mid track and there will be a short few seconds of another song playing quietly. When you look at the device it shows a screen that says “playing from show” at the top with the album c...

Visitor

During playback of music a couple times a day the song will pause mid track and there will be a short few seconds of another song playing quietly. When you look at the device it shows a screen that s...

ShaunaB11

Newbie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Ads before chosen song

So I have been noticing that an ad plays whenever I choose a specific song. Like, I would choose a song that I would like to listen at that moment, and an ad would play before the actual song plays. While I don’t mind the ads too much, I think having...

Visitor

So I have been noticing that an ad plays whenever I choose a specific song. Like, I would choose a song that I would like to listen at that moment, and an ad would play before the actual song plays. ...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Superuser Contribution Emailed local files wont play as part of playlist

I have always emailed myself files from my desktop to my iphone se 3rd gen to play on spotify. I save them to the Local Files folder from my email program. This has all worked fine.Lately, files that I email and then save to Local Files appear on the...

Regular

I have always emailed myself files from my desktop to my iphone se 3rd gen to play on spotify. I save them to the Local Files folder from my email program. This has all worked fine. Lately, file...

Eni

Moderator

1103 Views

12 replies

0 likes

  • 1103 Views
  • 12 replies
  • 0 likes

Superuser Contribution How can I continue where I stopped in an album ?

When I stop an album and listen to an other album2 Spotify starts the album1 with song1 again. How can I avoid that ? Using iOS

Newbie

When I stop an album and listen to an other album2 Spotify starts the album1 with song1 again. How can I avoid that ? Using iOS

MartinT

Spotify Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't enter 2nd lvl folder on CarPlay

iPhone 12 Mini, iOS 15, latest Spotify, tested on Volvo S90 and BMW iX3. The 2nd level folder doesn't even show the little arrow on the left side of the list, after clicked, it starts playing the entire folder. This problem has been fixed before, but...

Music Fan

iPhone 12 Mini, iOS 15, latest Spotify, tested on Volvo S90 and BMW iX3.   The 2nd level folder doesn't even show the little arrow on the left side of the list, after clicked, it starts playin...

felle42

Casual Listener

1006 Views

4 replies

3 likes

iOS CarPlay
  • 1006 Views
  • 4 replies
  • 3 likes

Superuser Contribution Music skips when listening offline w Apple Watch 6

During offline listening, my Apple Watch 6 skips randomly. it can be up to 5-10 times each song, enough to be annoying. If I connect the Apple Watch to my iPhone or to a hotspot from another iPhone, I don't have this problem. I have tried to re-downl...

Regular

During offline listening, my Apple Watch 6 skips randomly.  it can be up to 5-10 times each song, enough to be annoying.  If I connect the Apple Watch to my iPhone or to a hotspot from anot...

luizfef

Visitor

3362 Views

9 replies

3 likes

  • 3362 Views
  • 9 replies
  • 3 likes

Songs are added twice

Hello, PlanPremium FamilyCountryUSADeviceIphone 13 pro My Question or IssueEvery time I add a song to my playlists using any method, the song is added twice. If I try to remove the same song added twice, it removes both instances of the song.

Newbie

Hello,     Plan Premium Family Country USA Device Iphone 13 pro   My Question or Issue Every time I add a song to my playlists using any method, the song is added twice. If ...

MateusM

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Add recently added songs to the top of existing playlists

This is my one pet hate when it comes to spotify playlists. I wish the new songs that I add to existing playlist, would be added to the top of the list so they're played at the beginning, rather than the end and flicking through older songs. If this ...

Visitor

This is my one pet hate when it comes to spotify playlists.   I wish the new songs that I add to existing playlist, would be added to the top of the list so they're played at the beginning, ...

Eman55

Visitor

144996 Views

45 replies

27 likes

Social & Random
  • 144996 Views
  • 45 replies
  • 27 likes

Superuser Contribution Local Files Still Not Showing Up

 I’ve turned on the local file option on the app, the local network and media on settings, but the Spotify file is still not showing up. I even deleted the app, but that just made my already existing local file songs to be unplayable. The playlist of...

Casual Listener

  I’ve turned on the local file option on the app, the local network and media on settings, but the Spotify file is still not showing up. I even deleted the app, but that just made my already existi...

Ivelina

Moderator

776 Views

3 replies

0 likes

local files
  • 776 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Splits a playlist

I have a premium account and a playlist that has become way too long.I would like to take half of the songs and create a new playlist with those.How can I select all the songs at the same time on an IPhone SE?

Casual Listener

I have a premium account and a playlist that has become way too long. I would like to take half of the songs and create a new playlist with those. How can I select all the songs at the same time ...

Ivelina

Moderator

31414 Views

13 replies

0 likes

  • 31414 Views
  • 13 replies
  • 0 likes

I can't play downloaded songs while my ipod is offline or online

While offline I am unable to play any songs that I have downloaded. When connected to the internet I still am unable to play songs I downloaded. I am able to play non-downloaded songs just fine when connected to the internet.

Visitor

While offline I am unable to play any songs that I have downloaded. When connected to the internet I still am unable to play songs I downloaded. I am able to play non-downloaded songs just fine when ...

ribezaz

Spotify Star

310 Views

1 replies

1 likes

  • 310 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Your client does not have permission to get URL from this server.

PlanFree/Premium/Duoturkey Device(iPhone 13pro, Desktop)Operating System(iOS 17 application and safari, Windows 11 Chrome and Firefox)Hi, I received this from 2 days ago, please solve the problem. Check with wifi and cellular data (Two different netw...

Casual Listener

  Plan Free/Premium/Duo turkey   Device (iPhone 13pro, Desktop) Operating System (iOS 17 application and safari, Windows 11 Chrome and Firefox) Hi, I received this from 2 days ag...

jpurvin

Newbie

9415 Views

6 replies

1 likes

  • 9415 Views
  • 6 replies
  • 1 likes

Superuser Contribution offline lyrics

PlanPremiumCountryGermanyDevice(iPhone 7 )Operating System(iOS 15) My Question or IssueI can’t see lyrics to the songs when I am listening offline to the downloaded songs. Please help

Newbie

Plan Premium Country Germany Device (iPhone 7 ) Operating System (iOS 15)   My Question or Issue I can’t see lyrics to the songs when I am listening offline to the downloaded songs. Pl...

CrimsonChin123

Visitor

13915 Views

2 replies

33 likes

  • 13915 Views
  • 2 replies
  • 33 likes

Superuser Contribution Buttons in the submenu aren't working

PlanPremiumCountryUnited KingdomDeviceIPhone SE 3rd Gen.Operating SystemiOS 17.4.1 My Question or IssueWhen I press the three dots in the top corner, after the menu comes up, when I try to select any of the options, the press monitors, however it doe...

Casual Listener

Plan Premium Country United Kingdom Device IPhone SE 3rd Gen. Operating System iOS 17.4.1   My Question or Issue When I press the three dots in the top corner, after the menu comes up,...

MartinT

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocking incoming calls.

The hospital could not even leave a voicemail when I was listening to my podcasts. From the community-site, this has been happening for a couple years. Luckily, I had a second phone that did ring through. Same version of phone, same plan. So, Spotify...

Visitor

The hospital could not even leave a voicemail when I was listening to my podcasts. From the community-site, this has been happening for a couple years. Luckily, I had a second phone that did ring thr...

Vasil

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps freezing while listening to music

PlanFreeCountryUnited States DeviceiPhone 13 mini, iPad Air 3Operating System17.3.1 My Question or IssueWhile listening to music, the app keeps randomly pausing out of nowhere and when I try clicking play again using the play button in the control ce...

Casual Listener

  Plan Free Country United States  Device iPhone 13 mini, iPad Air 3 Operating System 17.3.1   My Question or Issue While listening to music, the app keeps randomly pausing ...

Vasil

Moderator

1626 Views

3 replies

0 likes

  • 1626 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hide Song Button/Option Doesn't Work-Give users the option to DISLIKE a song

PlanPremiumCountryUSDeviceiPhone & MacBook AirOperating SystemiOS 14.4 & macOS Big Sur 11.2.1 My Question or IssueI find it HIGHLY annoying that I can LIKE a song but I can't DISLIKE IT. This used to be an easy option on Spotify that changed and I'm ...

Visitor

Plan Premium Country US Device iPhone & MacBook Air Operating System iOS 14.4 & macOS Big Sur 11.2.1   My Question or Issue I find it HIGHLY annoying that I can LIKE a song but...

kyeky

Music Fan

5162 Views

27 replies

9 likes

  • 5162 Views
  • 27 replies
  • 9 likes

Songs no longer playing.

PlanFamily premium CountryScotland/UKDeviceiPhone 8+Operating SystemIOS 12.2 So my problem is that for the last month or so songs from on of my favourite artists are no longer playing? These songs being Deborah and Ride a white Swan by The band T Rex...

Casual Listener

  Plan Family premium  Country Scotland/UK Device iPhone 8+ Operating System IOS 12.2   So my problem is that for the last month or so songs from on of my favourite artists a...

Bridget11

Visitor

1712 Views

3 replies

0 likes

  • 1712 Views
  • 3 replies
  • 0 likes