Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29133 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93966 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423621 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293376 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I have shuffle toggled on in Liked songs, then switch to another playlist, then switch back to liked songs, shuffle will be toggled off. This only occurs when I control playback from my Spotify app on iOS. I tested on desktop version, and this i...
When I have shuffle toggled on in Liked songs, then switch to another playlist, then switch back to liked songs, shuffle will be toggled off. This only occurs when I control playback from my Spotify ...
Moderator
4350 Views
16 replies
2 likes
When I play the songs in my palylist, it randomly selects another song even if I didn't click the Next option. Sometimes, it plays someone else's playlist. No one knows my log in except me. I'm not sure what's going on! HELP!!!
When I play the songs in my palylist, it randomly selects another song even if I didn't click the Next option. Sometimes, it plays someone else's playlist. No one knows my log in except me. I'm not s...
Newbie
12396 Views
8 replies
1 likes
I’m trying to listen to Shatter Me by Lindsay Sterling but it says the song is unavailable. Majority of the album it’s in is also greyed out (except for one song). What’s weird though is that the song shows up in search unlike other unavailable songs...
I’m trying to listen to Shatter Me by Lindsay Sterling but it says the song is unavailable. Majority of the album it’s in is also greyed out (except for one song). What’s weird though is that the son...
Moderator
824 Views
1 replies
0 likes
I'm using the Spotify app on my iphone. I can choose to play music to each of 3 individual Sonos speakers I have. I also have a Sonos group set up in the Sonos app, but the Spotify app doesn't see that group as an available destination for music. How...
I'm using the Spotify app on my iphone. I can choose to play music to each of 3 individual Sonos speakers I have. I also have a Sonos group set up in the Sonos app, but the Spotify app do...
Regular
3066 Views
3 replies
1 likes
Hello, Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar. How do I do this again? PlanPremiumCountryAustraliaDeviceIphone X IOS15
Hello, Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar. How do I do this again? Plan Premium C...
Newbie
17218 Views
5 replies
1 likes
PremiumUS iPhone 7iOS 13.5.1 Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, going into airplane mode and back out, but it still takes like an hour to do...
Premium US iPhone 7 iOS 13.5.1 Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, goi...
Moderator
10253 Views
9 replies
1 likes
Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it
Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it
Casual Listener
761 Views
2 replies
0 likes
PlanPremiumCountryIrelandDeviceiPhone 15 PlusOperating SystemiOS 17.5.1 My Question or IssueThe iOS app is really not working properly at all. What's New does not load correctly and when I click on a podcast it takes a long time to load and sometime ...
Plan Premium Country Ireland Device iPhone 15 Plus Operating System iOS 17.5.1 My Question or Issue The iOS app is really not working properly at all. What's New does not load correc...
Regular
801 Views
1 replies
0 likes
Regular
1132 Views
5 replies
0 likes
I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work on my iphone's spotify
I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work o...
Moderator
880 Views
1 replies
0 likes
When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete the entire app, downloaded the app, logged in and ...
When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete...
Casual Listener
1965 Views
6 replies
0 likes
PlanFamilyCountryUKDeviceiPhone 14Operating SystemiOS My Question or IssueMy desktop Spotify connects fine using my facebook account. My iOS app keeps giving me my daughter's facebook to log in, and not my own. I've been into my daughter's facebook a...
Plan Family Country UK Device iPhone 14 Operating System iOS My Question or Issue My desktop Spotify connects fine using my facebook account. My iOS app keeps giving m...
Moderator
908 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 15 Pro)Operating System(iOS 17.5) My Question or IssueWhenever I close the app, upon re-opening it, the "playing" bar on the bottom is empty. I have to restart my playlist or podcast. Thought deleting the app and re...
Plan Premium Country USA Device (iPhone 15 Pro) Operating System (iOS 17.5) My Question or Issue Whenever I close the app, upon re-opening it, the "playing" bar on the bottom is empt...
Moderator
951 Views
2 replies
0 likes
I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on the side of the content when in landscape orientation...
I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on th...
Casual Listener
992 Views
4 replies
0 likes
PlanPremiumCountryNorway DeviceiPhone 13 and iPhone 8Operating System(iOS 16.7.8 and 17.5.1) My Question or IssueWe invite eachother with sms/ iMessage, snap, airdrop, Facebook messenger but nothing works. we click the link and we get into the Spotif...
Plan Premium Country Norway Device iPhone 13 and iPhone 8 Operating System (iOS 16.7.8 and 17.5.1) My Question or Issue We invite eachother with sms/ iMessage, snap, airdrop, F...
Spotify Star
922 Views
3 replies
0 likes
Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played back. Additional context: I download all of my music/...
Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played b...
Moderator
1869 Views
3 replies
0 likes
Hi Eni,Sorry to jump on this thread - i could not find how to start a new one?For the last week when i download podcasts to my apple watch, when i go to the 'downloaded' tab, it says for eg i have 4 downloaded episodes. But the individual episodes ar...
Hi Eni, Sorry to jump on this thread - i could not find how to start a new one? For the last week when i download podcasts to my apple watch, when i go to the 'downloaded' tab, it says for eg i hav...
Moderator
2276 Views
14 replies
0 likes
PlanPremiumCountryRussiaDeviceIPhone XOperating SystemIOS 15.1Shuffle mode doesn't work in the car (Mazda CX 5 2014, bluetooth)When I press the next track button, the shuffle mode turns off and the next track in the the list turns on.I have tried: re...
Plan Premium Country Russia Device IPhone X Operating System IOS 15.1 Shuffle mode doesn't work in the car (Mazda CX 5 2014, bluetooth) When I press the next track button, the shuffle mo...
Regular
2021 Views
2 replies
1 likes
PlanPremiumCountryUsa Device(iPhone 7 PlusOperating System(iOS 12.3.1 My Question or IssueAfter wasting 45 minutes to post this due to how long meant Spotify app is on phone and laptop. I have a playlist and when I listen to it on my phone only one s...
Plan Premium Country Usa Device (iPhone 7 Plus Operating System (iOS 12.3.1 My Question or Issue After wasting 45 minutes to post this due to how long meant Spotify app is on...
Visitor
64636 Views
10 replies
16 likes
PlanFreeCountryJapan/America DeviceiPad Pro 2017Operating SystemiOS 11 My Question or IssueHello, I live in America but for summer break I am living in Japan. I am a mobile user. About 10-15 days ago there was a notification saying that I have reache...
Plan Free Country Japan/America Device iPad Pro 2017 Operating System iOS 11 My Question or Issue Hello, I live in America but for summer break I am living in Japan. I am a m...
Newbie
2815 Views
3 replies
0 likes
