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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43055 Views

43 replies

10 likes

  • 43055 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108372 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301614 Views

62 replies

16 likes

  • 301614 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127486 Views

19 replies

38 likes

  • 127486 Views
  • 19 replies
  • 38 likes

How to find my Spotify URI

I need to get my Spotify URI but I don’t know how or where to get it

Visitor

I need to get my Spotify URI but I don’t know how or where to get it

Billy-J

Spotify Star

5907 Views

1 replies

0 likes

  • 5907 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnect Cross-Platform Volume Control

I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7) The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within Spotify. If I turn the volume to max within Spotify(mac), i...

Casual Listener

I am running Spotify Premium on an iPhone 11 Pro (14.2) and a Macbook Pro (10.15.7)   The volume setting within the desktop app is changing the volume on my phone, in all apps, not just within...

_cr3bpjz-1chs

Newbie

19991 Views

30 replies

6 likes

  • 19991 Views
  • 30 replies
  • 6 likes

Superuser Contribution Apple Watch Current Time Always Set to End

PlanPremiumCountryUSADeviceApple WatchOperating SystemWatchOS 10.6 My Question or IssueThe current time is always set to the end of the song or podcast. This is especially frustrating when I’m trying to skip ahead or back 15 seconds on a podcast. It ...

Casual Listener

  Plan Premium Country USA Device Apple Watch Operating System WatchOS 10.6   My Question or Issue The current time is always set to the end of the song or podcast. This is espec...

Dessi

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
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Superuser Contribution iOS Menu bug

Hello, When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queue’ when you click on the 3 dots. This is frustrating to use ...

Newbie

Hello,   When using the latest update of Spotify for iOS, if you search your playlists, the keyboard does not hide when you press ‘Search’ or click anything. It masks options like ‘Add to Queu...

Eni

Moderator

515 Views

1 replies

1 likes

  • 515 Views
  • 1 replies
  • 1 likes

Superuser Contribution Download counter is frozen

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store. I had been noticing an glitch where the connection between my airpods and Spotify would stop and drop ...

Casual Listener

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store.   I had been noticing an glitch where the co...

jacklikge

Casual Listener

3448 Views

11 replies

2 likes

  • 3448 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Lg tv not showing on connect devices until I start tv app first

PremiumiPhone 8, iPad Air 2019, lgtv c9uk hello, I have recently had an issue where my lg c9 tv is not showing up on my connect devices list on my iPad and iPhone anymore, I have tried resetting the router and tv and iPad and iPhone but still it’s no...

Regular

Premium iPhone 8, iPad Air 2019, lgtv c9 uk   hello, I have recently had an issue where my lg c9 tv is not showing up on my connect devices list on my iPad and iPhone anymore, I have tried r...

Maria

Moderator

1995 Views

6 replies

0 likes

  • 1995 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Songs in queue not automatically playing despite autoplay being on (iPhone)

Songs in queue not automatically playing despite autoplay being on (iPhone). Both iPhone and Spotify app have been updated to the latest versions and both have also been restarted several times. I have to manually press play at the end of each song w...

Newbie

Songs in queue not automatically playing despite autoplay being on (iPhone). Both iPhone and Spotify app have been updated to the latest versions and both have also been restarted several times. I ha...

Vasil

Moderator

1700 Views

1 replies

1 likes

  • 1700 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sonos grouping/ungrouping linkage no longer working

Since the new Sonos app came out recently, the feature in Spotify that jumps into the speaker-grouping interface of Sonos no longer works. When selected, it jumps briefly to the Sonos app and then immediately back to Spotify.

Newbie

Since the new Sonos app came out recently, the feature in Spotify that jumps into the speaker-grouping interface of Sonos no longer works.   When selected, it jumps briefly to the Sonos app...

SamBroad

Newbie

2855 Views

2 replies

1 likes

  • 2855 Views
  • 2 replies
  • 1 likes

Superuser Contribution Musixmatch doesn’t connect to spotify

PlanPremiumCountryIsraelDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueHey,So I used to use Musixmatch to get lyrics for my songs.Now, when I open Musixmatch it’s not connected to to Spotify and when I open the settings the Spotify i...

Casual Listener

Plan Premium Country Israel Device iPhone 11 Pro Operating System iOS 13.4   My Question or Issue Hey, So I used to use Musixmatch to get lyrics  for my songs. Now, when I open ...

Reyzrg

Visitor

10086 Views

12 replies

1 likes

  • 10086 Views
  • 12 replies
  • 1 likes

AppleWatch plays 'Liked Songs' of diff member. All other lists play correct

When I play music on my Apple Watch on cellular, it will show my music and it will show the correct songs in my Liked Songs playlist but if I play the 'Liked Songs' playlist, it plays music from my son's Liked Songs playlist. I don't even KNOW his lo...

Casual Listener

When I play music on my Apple Watch on cellular, it will show my music and it will show the correct songs in my Liked Songs playlist but if I play the 'Liked Songs' playlist, it plays music from my s...

manahilturner

Casual Listener

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
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Superuser Contribution Cannot watch Call Her Daddy Videos on IPhone

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins and then says “this content is not available” just...

Visitor

I have cleared cache, I have logged out of the app and logged back in, I’ve restarted my phone and reinstalled the app and still nothing is working when I try to watch the video on my phone- it spins...

122ruaa1

Newbie

3937 Views

6 replies

0 likes

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Solved!!Superuser Contribution Apple Watch downloaded tracks skipping

Premium FamilyUSAApple Watch Series 6watchOS 9.5 I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPhone. However during playback on the Watch some tracks just skip for no reas...

Music Fan

Premium Family USA Apple Watch Series 6 watchOS 9.5     I've downloaded a few playlists to my Apple Watch by selecting "Download to Apple Watch" from within the Spotify app on my iPho...

kylejking

Newbie

13818 Views

13 replies

1 likes

playback
watchOS
  • 13818 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify app saying I added songs that I haven’t.

PlanPremiumCountryScotlandDeviceiPhone 13Operating SystemiOS 17.5.1 My Question or IssueHi! Whenever I’m adding songs to a playlist, after I add round about 8-9 songs form the album, I can’t add the rest of the songs of the album (I don’t add all of ...

Regular

  Plan Premium Country Scotland Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue Hi! Whenever I’m adding songs to a playlist, after I add round about 8-9 songs...

Joan

Moderator

2978 Views

16 replies

0 likes

App
bug
iOS
Spotify
  • 2978 Views
  • 16 replies
  • 0 likes

Superuser Contribution Song won't play when pressed

PlanPremiumCountryUSDeviceiPhone XsOperating SystemiOS 12.4 My Question or IssueThis morning when I tried to use the spotify app, when I tried to play a song it wouldn't play. The app recognized I pressed it but didn't actually play it. The player ab...

Visitor

Plan Premium Country US Device iPhone Xs Operating System iOS 12.4   My Question or Issue This morning when I tried to use the spotify app, when I tried to play a song it wouldn't play...

ricepunt

Newbie

33874 Views

22 replies

5 likes

Mobile
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  • 22 replies
  • 5 likes

SpotEQ for Spotify

PlanFamily PremiumCountryCanada DeviceiPhone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas anyone bought/installed SpotEQ for Spotify? I would like to have a little more control over the sound output. I'm not advers...

Visitor

Plan Family Premium Country Canada   Device iPhone x Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Has anyone bought/installed SpotEQ for S...

Not applicable

1586 Views

2 replies

0 likes

Equalizer
Sound Control
  • 1586 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded albums won’t play when offline

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 17.4.1 My Question or IssueI’m on the Premium plan and I have a bunch of albums and podcasts downloaded. But for some reason I can’t play a bunch of the albums that show up with the green ic...

Visitor

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 17.4.1   My Question or Issue I’m on the Premium plan and I have a bunch of albums and podcasts downloaded. But for s...

Izbob

Newbie

2338 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Spotify wont ask for microphone permission

Premium account running on an iPhone 7+ with iOS 12.1. I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the app. If I go to microphone setttings in the privacy tab on my phone, ...

Visitor

  Premium account running on an iPhone 7+ with iOS 12.1.   I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the a...

Ebrenz

Visitor

30399 Views

30 replies

0 likes

iOS 12
microphone
Permission
Voice control
  • 30399 Views
  • 30 replies
  • 0 likes