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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43058 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108378 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1610 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301614 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127487 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution i cant connect my spotify to my last.fm

ive tried consistently for a few days now to connect my spotify account to my last.fm account, but it doesnt let me. i get an error and tells me to look at the help page but i cant find anything. ive tried turning my private relay off as well, and no...

Casual Listener

ive tried consistently for a few days now to connect my spotify account to my last.fm account, but it doesnt let me. i get an error and tells me to look at the help page but i cant find anything. ive...

Not applicable

4013 Views

6 replies

0 likes

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Superuser Contribution I can’t find where I left off in an old podcast

PlanPremiumCountryUSADeviceIPhone 14 Pro Max Operating SystemNewest IOS My Question or IssueHello, toward mid/end of 2021 I listened to a critical roll Vox Mochina podcast while I worked. I listed to a lot of episodes but stopped somewhere in the mix...

Casual Listener

Plan Premium Country USA Device IPhone 14 Pro Max  Operating System Newest IOS   My Question or Issue Hello, toward mid/end of 2021 I listened to a critical roll Vox Mochina podca...

Yordan

Moderator

2874 Views

3 replies

0 likes

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  • 3 replies
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I need to download my zip file from Spotify to see my history on spotistats

I paid to see my full listening history on spotistats.fm, but it won’t let me see anything unless I download a .ZIP file that is supposed to be “given to my by Spotify” I can’t find it anywhere and it’s extremely frustrating

Visitor

I paid to see my full listening history on spotistats.fm, but it won’t let me see anything unless I download a .ZIP file that is supposed to be “given to my by Spotify” I can’t find it anywhere and i...

ryanf8025

Visitor

1099 Views

1 replies

0 likes

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Superuser Contribution Radio Playing Unrelated Artists

I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music. Is something up with the algorythym (or manual addition) of songs to this radio station, or are they just really stretching what...

Regular

I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music.  Is something up with the algorythym (or manual addition) of songs to th...

Zhex

Visitor

970 Views

3 replies

0 likes

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Superuser Contribution Crashes during DJ

PlanPremiumCountry DeviceiPhone 14 ProOperating System(iOS 16.4) My Question or IssueSpotify encountered a strange bug that cause app to crash when playing the AI DJ. DJ was saying here’s a word fr- and was cut short. Audio listed as Greeting from av...

Visitor

  Plan Premium Country   Device iPhone 14 Pro Operating System (iOS 16.4)   My Question or Issue Spotify encountered a strange bug that cause app to crash when playing the A...

31xjynbtnfi7e3r6jx3w

Visitor

677 Views

2 replies

0 likes

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Superuser Contribution Spotify keeps randomly pausing

PlanPremiumCountryThailand DeviceIPhone 13, iPad Air, asus gaming laptop My Question or IssueMy Spotify keeps randomly pausing after around 2-3 minutes of playing. I have to manually press play again everytime.

Visitor

Plan Premium Country Thailand  Device IPhone 13, iPad Air, asus gaming laptop    My Question or Issue My Spotify keeps randomly pausing after around 2-3 minutes of playing. I h...

OscarDC

Moderator

701 Views

1 replies

1 likes

  • 701 Views
  • 1 replies
  • 1 likes

spotify connect speaker volume increases when phone disconnects

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room and is very scary to experience for my coworkers.

Visitor

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room an...

Saulruiz82

Visitor

1022 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Superuser Contribution After Advertisement, no sound

Premium plan. Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the time is ticking and even subtitles appear on the screen, yet th...

Newbie

Premium plan.   Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the tim...

_1-5j77urc5tw

Newbie

1797 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Apple Watch app skipping songs

Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playing for like 5 seconds and then skip. I'v tried dele...

Visitor

Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playi...

Dessi

Moderator

1214 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playback via Sonos

PlanFree/PremiumCountryNetherlands DeviceIphone or Ipad to Sonos system My Question or IssueHi, I use the playback crossfade option on a more then daily basis but found out since last week that this option does't work anymore via our Sonos speaker in...

Visitor

Plan Free/Premium Country Netherlands    Device Iphone or Ipad to Sonos system    My Question or Issue Hi, I use the playback crossfade option on a more then daily basis ...

Ivelina

Moderator

968 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [iOS] Volume Spike When Using Bluetooth Earphones

PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueUsing version 8.5.84, I believe this issue only started with this exact version. It occurs when I'm using my bluetooth earphones (Aukey EP-T10) and I pause using e...

Casual Listener

Plan Premium Country Singapore Device iPhone 12 Operating System iOS 14.2   My Question or Issue Using version 8.5.84, I believe this issue only started with this exact version. It occ...

Johhnyc1130

Visitor

2175 Views

5 replies

0 likes

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Solved!! Playing podcast via Spotify connect

PlanPremiumCountryNorwayDevice(iPhone 11Operating System(iOS My Question or IssueWhy can’t I play podcasts through Spotify connect to my WiFi speaker? Since Spotify has used so much time and effort to make Spotify a good library for podcasts I think ...

Newbie

  Plan Premium Country Norway Device (iPhone 11 Operating System (iOS    My Question or Issue Why can’t I play podcasts through Spotify connect to my WiFi speaker? Since Spo...

floodwayprintco

Newbie

8454 Views

11 replies

4 likes

  • 8454 Views
  • 11 replies
  • 4 likes

I want to delete the artists on my on my Spotify profile and replace them

I have a few artists on my Spotify profile, but I don’t like them and I want to replace them with new Artist I like

Visitor

I have a few artists on my Spotify profile, but I don’t like them and I want to replace them with new Artist I like

MateusM

Spotify Star

532 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Volume on phone inherits volume setting from Spotify desktop

When I play music on the Spotify Windows desktop app, the Spotify app on my phone connects to it and allows me to control the volume of Spotify from my phone. By default this volume is set to the top level. But then also if I open another app on my p...

Visitor

When I play music on the Spotify Windows desktop app, the Spotify app on my phone connects to it and allows me to control the volume of Spotify from my phone. By default this volume is set to the top...

airwreckl

Newbie

866 Views

2 replies

0 likes

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Superuser Contribution Shazam vs. Spotify

Dears By mistake the playlist "My Shazam-Songs" got erased out of my `Spotify-library! How am I able to get those 700+ "shazam-songs" back into Spotify-playlist "My Shazam-Songs"? Thanks

Newbie

Dears   By mistake the playlist "My Shazam-Songs" got erased out of my `Spotify-library! 😞   How am I able to get those 700+ "shazam-songs" back into Spotify-playlist "My Shazam-Songs"...

AlejaR

Moderator

747 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify to play on 2 devices simultaneously

I am listening to spotify (premium account) via my iPad that is plugged to an older stereo. I would like to also hear the same song on my iMac. Spotify app on my iMac notifies me that I am playing from my iPad. I can pause/play/go to the next song to...

Newbie

I am listening to spotify (premium account) via my iPad that is plugged to an older stereo. I would like to also hear the same song on my iMac.     Spotify app on my iMac notifies m...

MusicEater7

Visitor

3606 Views

4 replies

1 likes

  • 3606 Views
  • 4 replies
  • 1 likes

iphone

PlanpremiumCountryunited kingdomDeviceiPhone XSOperating SystemWindows 11 My Question or Issuei cant connect my computer i tried to connect on my iphone but i cant see my computer i tried everything.

Visitor

Plan premium Country united kingdom Device iPhone XS Operating System Windows 11   My Question or Issue i cant connect my computer i tried to connect on my iphone but i cant see my com...

TanyaS

Spotify Star

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't join jams with an invite link on CalyxOS

Plan: Premium Device: iPhone 14 Pro Operating system: iOS 16.2 App version: 8.8.94.545 My Question or Issue When somebody starts a jam and sends me an invite link, I can’t join the jam using this link. The link just opens the main screen of the Spoti...

Casual Listener

Plan: Premium Device: iPhone 14 Pro Operating system: iOS 16.2 App version: 8.8.94.545   My Question or Issue When somebody starts a jam and sends me an invite li...

dyzombie777

Casual Listener

85508 Views

32 replies

3 likes

JAM
  • 85508 Views
  • 32 replies
  • 3 likes