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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

171 Views

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278774 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

b-ram1982

Newbie

178319 Views

508 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118690 Views

19 replies

38 likes

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Superuser Contribution No Spotify canvas in android tablet

PlanFreeCountryIndiaDeviceGalaxy Tab S6 LiteOperating SystemAndroidMy Question or IssueHi, I have been made aware that in a few people's android tablet, the spotify canvas function is working whereas in mine it is not... I've tried and I can't find t...

Visitor

Plan Free Country India Device Galaxy Tab S6 Lite Operating System Android My Question or Issue Hi, I have been made aware that in a few people's android tablet, the spotify canvas function ...

Gseguierjc

Casual Listener

3411 Views

3 replies

1 likes

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  • 3 replies
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Bizarre issue with two almost identical accounts being created upon the release of my song.

So sorry if this is the wrong place for this! I am aware this forum is mostly for Spotify listeners than artists but I was wondering if anyone had any advice. I create music, particularly modern classical music. (This is not an ad obviously) Upon the...

Visitor

So sorry if this is the wrong place for this! I am aware this forum is mostly for Spotify listeners than artists but I was wondering if anyone had any advice. I create music, particularly modern clas...

osornios

Spotify Star

1151 Views

1 replies

0 likes

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Any way to revert to the old Spotify UI (IOS)?

PlanPremium Operating SystemiOS My Question or Issue Is there any way I can restore the Spotify IOS app to the old/previous UI? The new/current UI makes navigating the library unnecessarily difficult, and the old version was much better for both musi...

Newbie

Plan Premium   Operating System iOS   My Question or Issue   Is there any way I can restore the Spotify IOS app to the old/previous UI? The new/current UI makes navigating the ...

wa-m4eq_qmwm

Casual Listener

3965 Views

4 replies

11 likes

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i want to change my region but spotify isn’t allowing me

i was in the usa but now i moved back to brazil and im trying to change my region but it’s not allowing me, i don’t even have the option of brazil on my settings

Visitor

i was in the usa but now i moved back to brazil and im trying to change my region but it’s not allowing me, i don’t even have the option of brazil on my settings

MateusM

Spotify Star

1729 Views

4 replies

0 likes

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Superuser Contribution Playlist do not keep when i reopen app

hello everyone,first of all sorry for my english, if i write anything wrong then dont be mad at me.i have an iphone 13 pro and premium account. when i start to play a song that in a playlist everything is fine. When i reopen app the song goes off and...

Regular

hello everyone, first of all sorry for my english, if i write anything wrong then dont be mad at me. i have an iphone 13 pro and premium account.   when i start to play a song that in a play...

Ivelina

Moderator

1133 Views

12 replies

0 likes

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Superuser Contribution Locking phone and increasing volume causes volume to max out.

Hello everyone,I have had this issue for quite a while, now. My phone is an iPhone 12 Pro Max and I use iOS Version 17.5.1.Whenever I have the Spotify app open, and I lock my screen while simultaneously increasing the volume of my device, the volume ...

Visitor

Hello everyone, I have had this issue for quite a while, now. My phone is an iPhone 12 Pro Max and I use iOS Version 17.5.1. Whenever I have the Spotify app open, and I lock my screen while sim...

Susan_GP

Moderator

818 Views

1 replies

0 likes

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Superuser Contribution Interactive Widget

PlanPremiumCountryCroatiaDeviceiPhone 11Operating SystemiOS 17 My Question or IssueIs there any way I can get interactive widget for Spotify like Apple Music introduced with new iOS? Even 3rd party apps or something?

Casual Listener

Plan Premium Country Croatia Device iPhone 11 Operating System iOS 17   My Question or Issue Is there any way I can get interactive widget for Spotify like Apple Music introduced with ...

Susan_GP

Moderator

2340 Views

4 replies

4 likes

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Solved!! Iphone 15: Discography not complete / Album missing

PlanPremiumCountryGermamy DeviceiPhone 15 My Question or Issue I am using spotify premium since end of December 2023 and since last week I have an issue with the discography. When I look at discographie and press show all, only "singles and EPs" are ...

Regular

Plan Premium Country Germamy   Device iPhone 15   My Question or Issue   I am using spotify premium since end of December 2023 and since last week I have an issue with the di...

KatjaKK

Regular

1672 Views

9 replies

0 likes

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Superuser Contribution AirPlay stops working after pausing music

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17 My Question or IssueWhen airplaying to speaker, after pausing music for 30-45 seconds, Spotify will stop playing audio. The music time ticker will still advance, but no audio will play. Steps ...

Regular

Plan Premium Country US Device iPhone 13 Operating System iOS 17   My Question or Issue When airplaying to speaker, after pausing music for 30-45 seconds, Spotify will stop playing aud...

OilRigDigger

Regular

1416 Views

5 replies

0 likes

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Deleted Local Files playlist

PlanPremiumCountryUSADeviceiPhone 15 pro maxOperating SystemiOS 17.3.1 My Question or IssueI accidentally deleted my Local Files folder/playlist on my phone. I have tried toggling the local files setting on and off, deleting the app fully through the...

Newbie

  Plan Premium Country USA Device iPhone 15 pro max Operating System iOS 17.3.1   My Question or Issue I accidentally deleted my Local Files folder/playlist on my phone. I have t...

ribezaz

Spotify Star

618 Views

1 replies

1 likes

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Superuser Contribution Music stops during track

PlanPremiumCountryUSADeviceiPhone 12Operating SystemIos Music stops during track playback off playlist.

Visitor

Plan Premium Country USA Device iPhone 12 Operating System Ios   Music stops during track playback off playlist.   

Kiril

Moderator

873 Views

1 replies

0 likes

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Superuser Contribution Blocks of lyrics are skipped when airplaying from iPhone to TV

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(iPhone 13)Operating System(iOS 17) My Question or IssueThere are some songs (noticeably Taylor Swifts TT...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device (iPhone 13) Operating System (iOS 17) ...

Susan_GP

Moderator

503 Views

1 replies

0 likes

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Yamaha Music Cast

PlanFree/PremiumCountryHi, can somebody please enlighten me. I have a Premium subscription set to very high quality. I am using an ipad and streaming to a Yamaha WXC50 preamp/streamer using Music Cast. When I select Spotify from the Yamaha Nusic Cast...

Newbie

Plan Free/Premium CountryHi, can somebody please enlighten me. I have a Premium subscription set to very high quality. I am using an ipad and streaming to a Yamaha WXC50 preamp/streamer using Music...

AdrienBud

Casual Listener

1615 Views

2 replies

4 likes

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Superuser Contribution Scroll freezes while navigating app

When trying to scroll up or down on any of the tabs in the Spotify app, it suddenly stops and won't allow me to scroll anymore. This also happens when trying to scroll on horizontal sections like "suggested albums" and "favorite artists" on the home ...

Newbie

When trying to scroll up or down on any of the tabs in the Spotify app, it suddenly stops and won't allow me to scroll anymore. This also happens when trying to scroll on horizontal sections like "su...

MihailY

Moderator

798 Views

1 replies

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Superuser Contribution Podcast skips to a completely different podcast after I pause and resume

The past few days, if I pause a podcast and then try to resume listening, it skips to a completely different podcast. This happens on and off WiFi. I listen to downloaded podcasts, and when I’m on WIFI, it’ll jump to episodes of podcasts I don’t list...

Visitor

The past few days, if I pause a podcast and then try to resume listening, it skips to a completely different podcast. This happens on and off WiFi. I listen to downloaded podcasts, and when I’m on WI...

Maria

Moderator

457 Views

1 replies

0 likes

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Problem with complete discography

PlanPremiumCountryGermanyDeviceiPhone 12Operating SystemiOS 17 My Question or IssueHi everyone. A couple of days now I cannot see the full discography of many artists. In the preview I See the thumbnails, but when I Click for the full discography, I ...

Casual Listener

Plan Premium Country Germany Device iPhone 12 Operating System iOS 17   My Question or Issue Hi everyone.  A couple of days now I cannot see the full discography of many artists....

Amay

Spotify Star

667 Views

3 replies

0 likes

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Solved!!Superuser Contribution [iOS, Preview widget] Songs from the preview widget for the playlist are not in the actual playlist

I’m swiping through a few songs in preview widget for featured playlist at Home screen and like them, so I decide to listen to the whole playlist, and tap “play” right from the widget. Surprisingly, songs that were shown in a widget and sparked my in...

Music Fan

I’m swiping through a few songs in preview widget for featured playlist at Home screen and like them, so I decide to listen to the whole playlist, and tap “play” right from the widget.   Surpr...

11163814285

Music Fan

1498 Views

6 replies

0 likes

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