Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232032 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113469 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442393 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303679 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Premium account running on an iPhone 7+ with iOS 12.1. I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the app. If I go to microphone setttings in the privacy tab on my phone, ...
Premium account running on an iPhone 7+ with iOS 12.1. I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the a...
Visitor
30623 Views
30 replies
0 likes
Can’t change songs while listening to current song
Can’t change songs while listening to current song
Moderator
942 Views
1 replies
0 likes
ive tried consistently for a few days now to connect my spotify account to my last.fm account, but it doesnt let me. i get an error and tells me to look at the help page but i cant find anything. ive tried turning my private relay off as well, and no...
ive tried consistently for a few days now to connect my spotify account to my last.fm account, but it doesnt let me. i get an error and tells me to look at the help page but i cant find anything. ive...
Not applicable
4084 Views
6 replies
0 likes
PlanPremiumCountryUSADeviceIPhone 14 Pro Max Operating SystemNewest IOS My Question or IssueHello, toward mid/end of 2021 I listened to a critical roll Vox Mochina podcast while I worked. I listed to a lot of episodes but stopped somewhere in the mix...
Plan Premium Country USA Device IPhone 14 Pro Max Operating System Newest IOS My Question or Issue Hello, toward mid/end of 2021 I listened to a critical roll Vox Mochina podca...
Moderator
2945 Views
3 replies
0 likes
I paid to see my full listening history on spotistats.fm, but it won’t let me see anything unless I download a .ZIP file that is supposed to be “given to my by Spotify” I can’t find it anywhere and it’s extremely frustrating
I paid to see my full listening history on spotistats.fm, but it won’t let me see anything unless I download a .ZIP file that is supposed to be “given to my by Spotify” I can’t find it anywhere and i...
Visitor
1109 Views
1 replies
0 likes
I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music. Is something up with the algorythym (or manual addition) of songs to this radio station, or are they just really stretching what...
I started a Radio Station for "Offer Nissim", an Israeli House DJ, and most of the music is low key Spanish lounge music. Is something up with the algorythym (or manual addition) of songs to th...
Visitor
986 Views
3 replies
0 likes
PlanPremiumCountry DeviceiPhone 14 ProOperating System(iOS 16.4) My Question or IssueSpotify encountered a strange bug that cause app to crash when playing the AI DJ. DJ was saying here’s a word fr- and was cut short. Audio listed as Greeting from av...
Plan Premium Country Device iPhone 14 Pro Operating System (iOS 16.4) My Question or Issue Spotify encountered a strange bug that cause app to crash when playing the A...
Visitor
684 Views
2 replies
0 likes
PlanPremiumCountryThailand DeviceIPhone 13, iPad Air, asus gaming laptop My Question or IssueMy Spotify keeps randomly pausing after around 2-3 minutes of playing. I have to manually press play again everytime.
Plan Premium Country Thailand Device IPhone 13, iPad Air, asus gaming laptop My Question or Issue My Spotify keeps randomly pausing after around 2-3 minutes of playing. I h...
Moderator
717 Views
1 replies
1 likes
When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room and is very scary to experience for my coworkers.
When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room an...
Visitor
1041 Views
5 replies
2 likes
Premium plan. Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the time is ticking and even subtitles appear on the screen, yet th...
Premium plan. Listening to a podcast when a few advertisements start to play. Once ads finish the podcast resumes, however with no sound. The podcast episode is still playing because the tim...
Newbie
1970 Views
2 replies
1 likes
Originally transferred from Local files
Originally transferred from Local files
Regular
606 Views
1 replies
0 likes
Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playing for like 5 seconds and then skip. I'v tried dele...
Happens only when I'm using the Apple Watch as the streeming device (on airpods or speeker). Even with service and with music dowloaded to the watch, some songs randomly would seem like they're playi...
Moderator
1232 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlands DeviceIphone or Ipad to Sonos system My Question or IssueHi, I use the playback crossfade option on a more then daily basis but found out since last week that this option does't work anymore via our Sonos speaker in...
Plan Free/Premium Country Netherlands Device Iphone or Ipad to Sonos system My Question or Issue Hi, I use the playback crossfade option on a more then daily basis ...
Moderator
1014 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 14.2 My Question or IssueUsing version 8.5.84, I believe this issue only started with this exact version. It occurs when I'm using my bluetooth earphones (Aukey EP-T10) and I pause using e...
Plan Premium Country Singapore Device iPhone 12 Operating System iOS 14.2 My Question or Issue Using version 8.5.84, I believe this issue only started with this exact version. It occ...
Visitor
2195 Views
5 replies
0 likes
PlanPremiumCountryNorwayDevice(iPhone 11Operating System(iOS My Question or IssueWhy can’t I play podcasts through Spotify connect to my WiFi speaker? Since Spotify has used so much time and effort to make Spotify a good library for podcasts I think ...
Plan Premium Country Norway Device (iPhone 11 Operating System (iOS My Question or Issue Why can’t I play podcasts through Spotify connect to my WiFi speaker? Since Spo...
Newbie
8494 Views
11 replies
4 likes
is there a way to reset the custom order of a playlist songs back to default
is there a way to reset the custom order of a playlist songs back to default
Spotify Star
923 Views
1 replies
0 likes
I have a few artists on my Spotify profile, but I don’t like them and I want to replace them with new Artist I like
I have a few artists on my Spotify profile, but I don’t like them and I want to replace them with new Artist I like
Spotify Star
537 Views
1 replies
0 likes
When I play music on the Spotify Windows desktop app, the Spotify app on my phone connects to it and allows me to control the volume of Spotify from my phone. By default this volume is set to the top level. But then also if I open another app on my p...
When I play music on the Spotify Windows desktop app, the Spotify app on my phone connects to it and allows me to control the volume of Spotify from my phone. By default this volume is set to the top...
Newbie
875 Views
2 replies
0 likes
Dears By mistake the playlist "My Shazam-Songs" got erased out of my `Spotify-library! How am I able to get those 700+ "shazam-songs" back into Spotify-playlist "My Shazam-Songs"? Thanks
Dears By mistake the playlist "My Shazam-Songs" got erased out of my `Spotify-library! 😞 How am I able to get those 700+ "shazam-songs" back into Spotify-playlist "My Shazam-Songs"...
Moderator
761 Views
1 replies
0 likes
I am listening to spotify (premium account) via my iPad that is plugged to an older stereo. I would like to also hear the same song on my iMac. Spotify app on my iMac notifies me that I am playing from my iPad. I can pause/play/go to the next song to...
I am listening to spotify (premium account) via my iPad that is plugged to an older stereo. I would like to also hear the same song on my iMac. Spotify app on my iMac notifies m...
Visitor
3634 Views
4 replies
1 likes
