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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408348 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279641 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178886 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The past few days, if I pause a podcast and then try to resume listening, it skips to a completely different podcast. This happens on and off WiFi. I listen to downloaded podcasts, and when I’m on WIFI, it’ll jump to episodes of podcasts I don’t list...
The past few days, if I pause a podcast and then try to resume listening, it skips to a completely different podcast. This happens on and off WiFi. I listen to downloaded podcasts, and when I’m on WI...
Moderator
465 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 12Operating SystemiOS 17 My Question or IssueHi everyone. A couple of days now I cannot see the full discography of many artists. In the preview I See the thumbnails, but when I Click for the full discography, I ...
Plan Premium Country Germany Device iPhone 12 Operating System iOS 17 My Question or Issue Hi everyone. A couple of days now I cannot see the full discography of many artists....
Spotify Star
667 Views
3 replies
0 likes
I’m swiping through a few songs in preview widget for featured playlist at Home screen and like them, so I decide to listen to the whole playlist, and tap “play” right from the widget. Surprisingly, songs that were shown in a widget and sparked my in...
I’m swiping through a few songs in preview widget for featured playlist at Home screen and like them, so I decide to listen to the whole playlist, and tap “play” right from the widget. Surpr...
Music Fan
1515 Views
6 replies
0 likes
cant convert spotify songs to mp3 as a local file
cant convert spotify songs to mp3 as a local file
Not applicable
1480 Views
2 replies
0 likes
DeviceiPhone 12Operating SystemiOS 14 My Question or Issue The number of songs in "Liked Songs" is incorrect. When you have 99 songs and like one more song, the total number will be 101 instead of 100.
Device iPhone 12 Operating System iOS 14 My Question or Issue The number of songs in "Liked Songs" is incorrect. When you have 99 songs and like one more song, the total number w...
Casual Listener
2606 Views
4 replies
0 likes
The payment failed. Please try again, use a different payment card or a different payment method. Go to our support.
The payment failed. Please try again, use a different payment card or a different payment method. Go to our support.
Not applicable
822 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 15 Pro, Samsung TV, Inspiron 5579Operating SystemiOS 17.5.1 (iPhone), Version 2501 (Samsung TV), Windows 10 Version 22H2 (Inspiron) My Question or IssueThe pitch on all my music between these three devices ...
Plan Premium Country United States Device iPhone 15 Pro, Samsung TV, Inspiron 5579 Operating System iOS 17.5.1 (iPhone), Version 2501 (Samsung TV), Windows 10 Version 22H2 (Inspiron) ...
Moderator
977 Views
1 replies
0 likes
I have a premium plan, USA, iPhone 7 updated to 15.7.3 and I have the latest update for Spotify. When I open the app, it crashes immediately. I’ve tried restarting the phone, uninstalling the app and reinstalling it, logging in and logging out of Spo...
I have a premium plan, USA, iPhone 7 updated to 15.7.3 and I have the latest update for Spotify. When I open the app, it crashes immediately. I’ve tried restarting the phone, uninstalling the app and...
Visitor
4869 Views
4 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium PremiumCountry UK Device iPhone14(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Androi...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Premium Country UK Device iPhone14 (iPhone ...
Casual Listener
860 Views
3 replies
0 likes
We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at random will show “unavailable for listening on.” T...
We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at...
Newbie
5000 Views
5 replies
0 likes
so I have an iPad and the webplay is somehow connected to a phone when IM LITERALLY USING A FREAKING IPAD NOT A PHONE. HOW DO I FIX THIS !!!!!!PlanFree/PremiumCountry Device(iPad 8th generation Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...
so I have an iPad and the webplay is somehow connected to a phone when IM LITERALLY USING A FREAKING IPAD NOT A PHONE. HOW DO I FIX THIS !!!!!! Plan Free/Premium Country Device (iPad 8th...
Moderator
525 Views
1 replies
0 likes
When sharing an album from Spotify using iPhone with iOS 15.5 to Facebook feeds, nothing appears, no images, no link at all. Using an Android phone works. Attached 2 images for reference. The image with album artwork is done using an Android phone. T...
When sharing an album from Spotify using iPhone with iOS 15.5 to Facebook feeds, nothing appears, no images, no link at all. Using an Android phone works. Attached 2 ima...
Visitor
1494 Views
8 replies
0 likes
I am experiencing an issue with downloading music on Spotify. The error message says, “You’ve reached the maximum number of downloaded devices.” Details:• Device: iPhone 15 Pro• OS: iOS 17• Spotify Version: 8.6.48• Plan: Premium I recently switched p...
I am experiencing an issue with downloading music on Spotify. The error message says, “You’ve reached the maximum number of downloaded devices.” Details: • Device: iPhone 15 Pro • OS: iOS ...
Casual Listener
870 Views
2 replies
0 likes
PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 15.2 My Question or IssueI am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20 minutes of a podcast and then all of a sudden, it stops. When I press the p...
Plan Free Country USA Device iPhone SE Operating System iOS 15.2 My Question or Issue I am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20...
Regular
19407 Views
18 replies
2 likes
PlanPremiumCountryIsrael DeviceiPhone 8Operating Systemios 10My Question or IssueThe music/podcast keep pausing and the button doesn’t change then after a while it starts again for a few seconds and pauses again, and so on. It doesn’t matter if I’m w...
Plan Premium Country Israel Device iPhone 8 Operating System ios 10 My Question or Issue The music/podcast keep pausing and the button doesn’t change then after a while it starts...
Regular
11929 Views
13 replies
1 likes
I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs access to my photos and that to change it in my settings and...
I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs acce...
Spotify Star
1357 Views
1 replies
0 likes
Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to stop. Look at the watch. And rotate the crown 5-6 ...
Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to...
Casual Listener
4458 Views
8 replies
4 likes
PlanPremiumCountryFrance DeviceIPhone 13 ProOperating SystemiOS 17.5 My Question or IssueL'une de mes playlist (toujours la même) fait bug toute mon application à chaque fois que je clique dessus depuis 2 jours. Quand je clique dessus, la playlist a ...
Plan Premium Country France Device IPhone 13 Pro Operating System iOS 17.5 My Question or Issue L'une de mes playlist (toujours la même) fait bug toute mon application à chaq...
Moderator
501 Views
1 replies
0 likes
I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walksSomething has happened in the past couple of days though (presumably during a...
I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walks Something has happened...
Newbie
12352 Views
19 replies
1 likes
Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.
Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.
Moderator
3019 Views
6 replies
2 likes
