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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

236047 Views

56 replies

13 likes

  • 236047 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158316 Views

507 replies

108 likes

  • 158316 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108164 Views

19 replies

38 likes

  • 108164 Views
  • 19 replies
  • 38 likes

Superuser Contribution Download counter is frozen

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store. I had been noticing an glitch where the connection between my airpods and Spotify would stop and drop ...

Casual Listener

I've got an iPhone 11 Pro, have a premium account, based in the Czech Republic, running the latest version of Spotify available from the App Store.   I had been noticing an glitch where the co...

jacklikge

Casual Listener

2346 Views

11 replies

2 likes

  • 2346 Views
  • 11 replies
  • 2 likes

Superuser Contribution Can’t no longer hide followers/following on public profile?

PlanPremiumCountrySweden DeviceIphone 14 proOperating System(iOS 16.5.1Version8.8.52.521Yesterday i noticed that i no longer can choose to hide my followers/following on my public profile. That option has suddenly disappeared from “Privacy & Social”....

Newbie

Plan Premium Country Sweden   Device Iphone 14 pro Operating System (iOS 16.5.1 Version 8.8.52.521 Yesterday i noticed that i no longer can choose to hide my followers/following on my...

Dian

Spotify Legend

2065 Views

1 replies

0 likes

  • 2065 Views
  • 1 replies
  • 0 likes

Superuser Contribution upgraded to Premium now can't play Podcasts

Plan - PremiumCountry - USA Device - iPhone SEOperating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, and I can still see podcasts I regularly listen to on the home screen, but if I try to select a po...

Regular

  Plan - Premium Country - USA   Device - iPhone SE Operating System - iOS version 16.5.1   My Question - Just upgraded from free to premium. Music plays fine, an...

Oddill21

Casual Listener

2178 Views

13 replies

0 likes

  • 2178 Views
  • 13 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Vibration stops when editing playlist of 500 songs in iOS app

When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist that have over 500 songs, could be less too, the vib...

Casual Listener

When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist t...

Yordan

Moderator

398 Views

1 replies

1 likes

  • 398 Views
  • 1 replies
  • 1 likes

Superuser Contribution can't see my playlists, says I need to get premium to play in any order

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...

Visitor

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...

reyans428guar

Newbie

1040 Views

3 replies

0 likes

  • 1040 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to scroll through the song

I am unable to scroll through the song, I have tried to uninstall and reinstall the App what is the problem still persist. But on my iPad I am able to scroll through the song. It is connected to the same account as my phone.PlanFreeCountryIndiaDevice...

Visitor

I am unable to scroll through the song, I have tried to uninstall and reinstall the App what is the problem still persist. But on my iPad I am able to scroll through the song. It is connected to the ...

user-removed

Not applicable

1154 Views

3 replies

0 likes

  • 1154 Views
  • 3 replies
  • 0 likes

Superuser Contribution One episode of aPodcast won’t play. It’s China Unscripted #210

I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:00. I can skip ahead, but it freezes on that time s...

Casual Listener

I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:...

Bish26

Visitor

731 Views

4 replies

0 likes

  • 731 Views
  • 4 replies
  • 0 likes

Superuser Contribution Stuck on Downgrade button and can’t logout

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can log back in with the correct account, which has a ...

Visitor

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can...

Yordan

Moderator

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Genre filter is missing in liked songs playlist.

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I sort my liked songs by genre?

Newbie

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I ...

Brirose02

Visitor

3342 Views

8 replies

1 likes

  • 3342 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Session automatically switching to removed device (Tesla)

PlanPremiumCountrySloveniaDeviceiPhone 14 Pro Max, DesktopOperating SystemiOS 16, Windows 10 My Question or IssueI recently test drove a Tesla Model 3 and logged into Spotify during the ride but forgot to log out. My Spotify session now occasionally ...

Newbie

Plan Premium Country Slovenia Device iPhone 14 Pro Max, Desktop Operating System iOS 16, Windows 10   My Question or Issue I recently test drove a Tesla Model 3 and logged into Spotify...

Lyubka

Moderator

2941 Views

1 replies

0 likes

  • 2941 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 specific podcasts will not play on my spotify.

The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the same issue. Most of the time it just stays at 0:00, ...

Casual Listener

The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the s...

Eni

Moderator

1245 Views

7 replies

0 likes

  • 1245 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify closes while playing a song

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different device, restarting my phone, and my phone is on the new...

Casual Listener

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different devi...

Eni

Moderator

426 Views

1 replies

1 likes

  • 426 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast adverts only on 4g/ cellular data

PlanPremiumCountryUkDeviceiPhoneOperating SystemiOS My Question or Issue I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only get adverts when I’m on 4G and not when listening on Wi-Fi. How can I get rid of the adverts...

Visitor

Plan Premium Country Uk Device iPhone Operating System iOS     My Question or Issue   I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only g...

Joan

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution App closes out

App completely closes out when I hit the sleep timer button. It will play the songs, but as soon as I hit the sleep timer button is stops the song and closes the app.

Casual Listener

App completely closes out when I hit the sleep timer button. It will play the songs, but as soon as I hit the sleep timer button is stops the song and closes the app. 

Casieor

Casual Listener

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Superuser Contribution OFFLINE

Olá, tenho a conta premium duo.as músicas estão baixadas tudo ok. Quando coloco o celular em modo off-line ele não reproduz

Newbie

Olá, tenho a conta premium duo. as músicas estão baixadas tudo ok. Quando  coloco o celular em modo off-line ele não reproduz 

Eni

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files not showing up on iphone

my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the option for local files on my iphone but nothing has s...

Casual Listener

my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the op...

Dian

Spotify Legend

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic skipping of unavailable songs causes wrong visuals to be displayed

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 16.5.1 My Question or IssueAs should happen, unavailable songs that are queued are automatically skipped. This causes the visuals of the previous song, cover image, video, etc. to repl...

Casual Listener

Plan Premium Country United Kingdom Device iPhone X Operating System iOS 16.5.1   My Question or Issue As should happen, unavailable songs that are queued are automatically skipped. Th...

Susan_GP

Moderator

598 Views

3 replies

0 likes

  • 598 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify repeats albums while using Connect and Denon amplifier

PlanPremiumCountryPolandDevicePhone 11Operating SystemiOS 16.5.1 My Question or IssueI am using Spotify Connect on iPhone 11 with Denon DRA-800H amplifier. I am mostly listening to full albums from start to finish and this is what my issue is about. ...

Casual Listener

Plan Premium Country Poland Device Phone 11 Operating System iOS 16.5.1   My Question or Issue I am using Spotify Connect on iPhone 11 with Denon DRA-800H amplifier. I am mostly listen...

Chris66Simon

Casual Listener

7243 Views

33 replies

6 likes

  • 7243 Views
  • 33 replies
  • 6 likes

Superuser Contribution App Keeps Closing On Podcasts

Hi everyone. My spotify will not play podcasts. If I try to do anything, the app will just completely shut down. I have tried multiple podcasts, and it still closes out. If I try to rewind, add a sleep timer, anything. I don’t have these problems wit...

Visitor

Hi everyone. My spotify will not play podcasts. If I try to do anything, the app will just completely shut down. I have tried multiple podcasts, and it still closes out. If I try to rewind, add a sle...

Not applicable

1376 Views

2 replies

0 likes

  • 1376 Views
  • 2 replies
  • 0 likes