Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47693 Views
15 replies
36 likes

47693 Views
15 replies
36 likes

Superuser Contribution Spotify disconnecting from playing on Sonos Play 3

PlanPremiumCountryUK Device(iPhone 12, Sonos Play:3)Operating System(iOS 16.1.1) My Question or IssueI have Sonos Play 3. Spotify from either Spotify app or Sonos app will cut out/disconnect after around 5-10mins and then not re-connect. This does no...

nnjackson
Regular
Plan Premium Country UK Device (iPhone 12, Sonos Play:3) Operating System (iOS 16.1.1) My Question or Issue I have Sonos Play 3. Spotify from either Spotify app or Sonos app ...
2022-11-22 2:01:34 PM
2023-09-10 3:48:17 PM
nnjackson
Regular
1442 Views
12 replies
0 likes

1442 Views
12 replies
0 likes

Solved!!Superuser Contribution Song unavailable?

PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...

Argonile
Casual Listener
Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10 My Question or Issue I found a song that was marked “unavailable” and any time ...
2019-09-03 4:50:37 AM
2023-09-09 9:56:09 PM
Dxam1en
Visitor
64142 Views
16 replies
0 likes
Help
Unavailable Song

64142 Views
16 replies
0 likes

can't connect Premium account to KCRW iOS app via Spotify iOS app

I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spotify iOS app. In the KCRW app, I go to App Settings...

terminusfilms
Newbie
I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spo...
2023-09-09 7:44:34 PM
348 Views
0 replies
2 likes

348 Views
0 replies
2 likes

The „add to this playlist“ button stopped working

Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add songs by clicking on the song and adding it through...

Aupumy
Visitor
Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add ...
2023-09-08 2:40:59 PM
2023-09-08 8:12:25 PM
Tequilah
Visitor
623 Views
1 replies
3 likes

623 Views
1 replies
3 likes

Solved!!Superuser Contribution add queue missing

PlanFree Device(iPhone XR) My Question or Issue the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devices and it’s been like this since i had the app. I tried reinstalling/updating, changing se...

xl2431
Newbie
Plan Free Device (iPhone XR) My Question or Issue the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devic...
2023-07-27 4:17:42 AM
2023-09-08 12:22:25 PM
lkrishnakumar
Casual Listener
771 Views
12 replies
0 likes

771 Views
12 replies
0 likes

Superuser Contribution Podcast Episode: Go to Rewind and Lose Place

PlanFree/PremiumCountry Device(iPhone 13 My Question or IssueThis has been one of the most irritating ongoing issues for a couple of years now. Every time I go to rewind by clicking the 15 second button, an advertisement will pop up and when it’s ove...

Ewolf1
Visitor
Plan Free/Premium Country Device (iPhone 13 My Question or Issue This has been one of the most irritating ongoing issues for a couple of years now. Every ti...
2023-09-06 4:25:13 PM
2023-09-07 9:00:26 PM
Susan_GP
Moderator
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

Trending Now Section - Children's Account

PlanPremiumCountryUSADeviceiPad AirOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or IssueWe have a Spotify account for my 9 y/o daughter with child features and the like. Is there a way to turn off the trending now section on ...

claytonboling15
Visitor
Plan Premium Country USA Device iPad Air Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question or Issue We have a Spotify account for my 9 y/o daughter with child fe...
2023-09-07 3:53:35 PM
2023-09-07 7:25:31 PM
Billy-J
Spotify Star
174 Views
1 replies
0 likes

174 Views
1 replies
0 likes

Superuser Contribution Get rid of Podcast

I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair to the podcasts) and they still won't go away. I don...

el-reino94
Casual Listener
I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair t...
2022-01-12 11:33:39 PM
2023-09-07 3:07:47 PM
Yordan
Moderator
2060 Views
4 replies
2 likes

2060 Views
4 replies
2 likes

Not able to use Spotify properly

Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue PlanFree My Question or Issueplease fix my issue

Nishith
Visitor
Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue&...
2023-09-06 6:06:57 PM
2023-09-07 1:05:05 AM
Bittencourt
Spotify Star
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

Superuser Contribution Exiting the app while playing something gives a video player pop up

PlanFreeCountryUnited StatesDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExiting the app, the ios video player multitasking video player will pop up. Closing it or full screening it will cause the music to pause, and you have to m...

ddaaww
Casual Listener
Plan Free Country United States Device iPhone 12 mini Operating System iOS 16.5 My Question or Issue Exiting the app, the ios video player multitasking video player will pop up. Clos...
2023-09-05 7:52:53 PM
2023-09-06 11:03:37 PM
Susan_GP
Moderator
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Superuser Contribution How Do I sync my iOS and my PC accounts in late 2023?

I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The songs that I wanted to listen to on my phone are do...

New user
Visitor
I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The ...
2023-09-05 6:39:40 AM
2023-09-06 12:27:41 PM
victormarcel036
Newbie
281 Views
2 replies
0 likes

281 Views
2 replies
0 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

marshalljdh
Newbie
Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6 My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...
2023-09-05 2:21:37 AM
2023-09-06 8:14:41 AM
Dian
Spotify Legend
265 Views
1 replies
0 likes
bluetooth
bug
Bug iPhone
iOS 16.6
iphone 11
load time

265 Views
1 replies
0 likes

Superuser Contribution Impossible to read title of long tracks

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...

Romain77777
Casual Listener
It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...
2013-09-24 8:07:19 PM
2023-09-04 2:44:59 PM
dulpins
Newbie
10536 Views
22 replies
19 likes

10536 Views
22 replies
19 likes

Superuser Contribution Music keeps pausing while playing

Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...

charlotte1111
Casual Listener
Having issues with music pausing whenever I play it Plan Premium Country Australia Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...
2023-09-02 7:14:47 AM
2023-09-03 8:07:56 AM
Dian
Spotify Legend
291 Views
2 replies
0 likes

291 Views
2 replies
0 likes

Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

IMSOBORED
Newbie
Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all
2023-08-31 9:28:28 PM
2023-09-02 11:44:12 PM
Eni
Moderator
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

skalskaiya
Visitor
Plan Premium Country Romania Device iPhone XR Operating System IOS My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...
2023-08-31 8:48:51 PM
2023-09-02 9:16:08 PM
OscarDC
Moderator
197 Views
1 replies
0 likes

197 Views
1 replies
0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

allahm
Visitor
Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clear...
2023-08-31 8:52:20 PM
2023-09-02 9:08:22 PM
Eni
Moderator
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

Chelsera_
Newbie
Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...
2023-08-31 12:15:39 PM
2023-09-02 1:19:16 PM
Vasil
Moderator
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

Solved!! Hey guys! Tell me how to turn off the sound of switching tracks on the locked screen in spotify?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraineDevice(iPhone SE 2)Operating System(iOS 14) My Question or IssueHey guys! Tell me how to turn off the sound...

user-removed
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine Device (iPhone SE 2) Operating System (iOS...
2021-04-20 10:14:25 PM
2023-09-02 6:05:41 AM
21stcenturycurrerbel
Regular
2713 Views
5 replies
0 likes

2713 Views
5 replies
0 likes

Solved!!Superuser Contribution Repeated Problems Requiring Reinstall

PlanPremiumCountryUSDeviceiPhone 14 Pro Operating SystemIOs 16.6 My Question or IssueMultiple problems require uninstalling and reinstalling app. So, yes, there is a "fix," but having to constantly do this is getting very annoying. Problem 1 - the sa...

Parrinder
Casual Listener
Plan Premium Country US Device iPhone 14 Pro Operating System IOs 16.6 My Question or Issue Multiple problems require uninstalling and reinstalling app. So, yes, there ...
2023-08-25 8:44:47 PM
2023-09-02 3:29:40 AM
Parrinder
Casual Listener
440 Views
2 replies
0 likes

440 Views
2 replies
0 likes

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