Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232043 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113488 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442411 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303685 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryIrelandDeviceiPhone 15 PlusOperating SystemiOS 17.5.1 My Question or IssueThe iOS app is really not working properly at all. What's New does not load correctly and when I click on a podcast it takes a long time to load and sometime ...
Plan Premium Country Ireland Device iPhone 15 Plus Operating System iOS 17.5.1 My Question or Issue The iOS app is really not working properly at all. What's New does not load correc...
Regular
876 Views
1 replies
0 likes
Regular
1209 Views
5 replies
0 likes
I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work on my iphone's spotify
I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work o...
Moderator
1036 Views
1 replies
0 likes
When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete the entire app, downloaded the app, logged in and ...
When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete...
Casual Listener
2135 Views
6 replies
0 likes
PlanFamilyCountryUKDeviceiPhone 14Operating SystemiOS My Question or IssueMy desktop Spotify connects fine using my facebook account. My iOS app keeps giving me my daughter's facebook to log in, and not my own. I've been into my daughter's facebook a...
Plan Family Country UK Device iPhone 14 Operating System iOS My Question or Issue My desktop Spotify connects fine using my facebook account. My iOS app keeps giving m...
Moderator
946 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 15 Pro)Operating System(iOS 17.5) My Question or IssueWhenever I close the app, upon re-opening it, the "playing" bar on the bottom is empty. I have to restart my playlist or podcast. Thought deleting the app and re...
Plan Premium Country USA Device (iPhone 15 Pro) Operating System (iOS 17.5) My Question or Issue Whenever I close the app, upon re-opening it, the "playing" bar on the bottom is empt...
Moderator
999 Views
2 replies
0 likes
I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on the side of the content when in landscape orientation...
I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on th...
Casual Listener
1076 Views
4 replies
0 likes
PlanPremiumCountryNorway DeviceiPhone 13 and iPhone 8Operating System(iOS 16.7.8 and 17.5.1) My Question or IssueWe invite eachother with sms/ iMessage, snap, airdrop, Facebook messenger but nothing works. we click the link and we get into the Spotif...
Plan Premium Country Norway Device iPhone 13 and iPhone 8 Operating System (iOS 16.7.8 and 17.5.1) My Question or Issue We invite eachother with sms/ iMessage, snap, airdrop, F...
Spotify Star
995 Views
3 replies
0 likes
Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played back. Additional context: I download all of my music/...
Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played b...
Moderator
3118 Views
3 replies
0 likes
Hi Eni,Sorry to jump on this thread - i could not find how to start a new one?For the last week when i download podcasts to my apple watch, when i go to the 'downloaded' tab, it says for eg i have 4 downloaded episodes. But the individual episodes ar...
Hi Eni, Sorry to jump on this thread - i could not find how to start a new one? For the last week when i download podcasts to my apple watch, when i go to the 'downloaded' tab, it says for eg i hav...
Moderator
2470 Views
14 replies
0 likes
PlanPremiumCountryRussiaDeviceIPhone XOperating SystemIOS 15.1Shuffle mode doesn't work in the car (Mazda CX 5 2014, bluetooth)When I press the next track button, the shuffle mode turns off and the next track in the the list turns on.I have tried: re...
Plan Premium Country Russia Device IPhone X Operating System IOS 15.1 Shuffle mode doesn't work in the car (Mazda CX 5 2014, bluetooth) When I press the next track button, the shuffle mo...
Regular
2067 Views
2 replies
1 likes
PlanPremiumCountryUsa Device(iPhone 7 PlusOperating System(iOS 12.3.1 My Question or IssueAfter wasting 45 minutes to post this due to how long meant Spotify app is on phone and laptop. I have a playlist and when I listen to it on my phone only one s...
Plan Premium Country Usa Device (iPhone 7 Plus Operating System (iOS 12.3.1 My Question or Issue After wasting 45 minutes to post this due to how long meant Spotify app is on...
Visitor
64940 Views
10 replies
16 likes
PlanFreeCountryJapan/America DeviceiPad Pro 2017Operating SystemiOS 11 My Question or IssueHello, I live in America but for summer break I am living in Japan. I am a mobile user. About 10-15 days ago there was a notification saying that I have reache...
Plan Free Country Japan/America Device iPad Pro 2017 Operating System iOS 11 My Question or Issue Hello, I live in America but for summer break I am living in Japan. I am a m...
Newbie
2895 Views
3 replies
0 likes
I was listing to an album on free and it was working in order and then it stopped for some weird reason
I was listing to an album on free and it was working in order and then it stopped for some weird reason
Casual Listener
534 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceipad mini 3 and iphone 10Operating SystemiOS My Question or IssueCannot play music when my phone sleeps anymore. Or when i close the spotify application on my ipad. I do not see the ability to change this in the settings.
Plan Premium Country USA Device ipad mini 3 and iphone 10 Operating System iOS My Question or Issue Cannot play music when my phone sleeps anymore. Or when i close the spotify applic...
Not applicable
24457 Views
13 replies
2 likes
Utilizo el iphone 14 y desde hace unos días no se me añaden las canciones a la cola de reproducción. He comprobado tenerlo conectado a internet, y ni aún así.Muchas gracias
Utilizo el iphone 14 y desde hace unos días no se me añaden las canciones a la cola de reproducción. He comprobado tenerlo conectado a internet, y ni aún así. Muchas gracias
Moderator
1378 Views
1 replies
0 likes
The queue button has not worked for some time now. When I click on it, it will only take me to the last album I viewed instead of my actual queue. Because of this, I have no way to view my current queue.
The queue button has not worked for some time now. When I click on it, it will only take me to the last album I viewed instead of my actual queue. Because of this, I have no way to view my current qu...
Moderator
911 Views
5 replies
0 likes
i cant find the tools button in app and all the guides spotify have posted online are not helpful at all. they do not tell me how to get to the tools icon
i cant find the tools button in app and all the guides spotify have posted online are not helpful at all. they do not tell me how to get to the tools icon
Visitor
2375 Views
4 replies
1 likes
1. delete all downloads in device A2.download any contents on device b or c3. Error says “devices which allowed to download are full”Help says, max devices which allowed to download contents are 5 devices, but it doesn’t work.How can I solve it?
1. delete all downloads in device A 2.download any contents on device b or c 3. Error says “devices which allowed to download are full” Help says, max devices which allowed to download contents ...
Spotify Star
626 Views
1 replies
0 likes
PlanPremiumCountryHong Kong DeviceiPhone 12 Pro MaxOperating SystemiOS 17.3.1 My Question or IssueI have imported audio files (.mp3 and .flac) into the "Spotify" file in the ios File app. The audio files can be played correctly outside of the Spotify...
Plan Premium Country Hong Kong Device iPhone 12 Pro Max Operating System iOS 17.3.1 My Question or Issue I have imported audio files (.mp3 and .flac) into the "Spotif...
Moderator
2149 Views
4 replies
0 likes
