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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

235687 Views

56 replies

13 likes

  • 235687 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158182 Views

507 replies

108 likes

  • 158182 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108143 Views

19 replies

38 likes

  • 108143 Views
  • 19 replies
  • 38 likes

Superuser Contribution Why doesn’t my Spotify search feature work?

Why can’t I search music on Spotify? I can play it from my library but whenever I click on the loupe to search, the app closes and of course my music stops playing. I have restarted my phone, logged out of my account and deleted the app to reinstall ...

Newbie

Why can’t I search music on Spotify? I can play it from my library but whenever I click on the loupe to search, the app closes and of course my music stops playing. I have restarted my phone, logged ...

Eni

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution George Martin In My Life why are there greyed out tracks

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

tanito81

Casual Listener

581 Views

2 replies

1 likes

  • 581 Views
  • 2 replies
  • 1 likes

Superuser Contribution Still can’t see the lyrics

Hi, i can’t see lyrics in my Spotify now, but i could earlier. I followed all the steps suggested in the FAQs (logout, disinstall the app, delete the cache ecc) but still nothing. It seems that the dedicated section disappeared. What can I do?

Casual Listener

Hi, i can’t see lyrics in my Spotify now, but i could earlier. I followed all the steps suggested in the FAQs (logout, disinstall the app, delete the cache ecc) but still nothing. It seems that the d...

Anto_0596

Casual Listener

723 Views

3 replies

0 likes

  • 723 Views
  • 3 replies
  • 0 likes

Superuser Contribution Full album play

Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song in the original album. I have premium.

Visitor

Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song ...

OscarDC

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are songs playing that are not in my playlist with auto play off

My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have to use all my skips to get to a song actually on th...

Visitor

My Spotify keeps playing songs not in my playlist even though auto play is turned off. The playlist is more and an hour and a half long so this shouldn’t be happening. It’s very annoying, and I have ...

Bradshall

Visitor

6948 Views

6 replies

0 likes

  • 6948 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Song on repeat

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”. On repeat!Cant listening more then 1 trackPlanPremiumCountryTurkeyDeviceIphone 12macbook proOperating SystemiOS 16 My Question or IssueEvery time when i star...

Visitor

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”.  On repeat! Cant listening more then 1 track Plan Premium Country Turkey Device Iphone 12 mac...

Lyubka

Moderator

946 Views

6 replies

0 likes

  • 946 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can’t download my favorite Songs Playlist.

PlanPremiumCountrySwitzerlandDeviceiPhone 14 ProOperating SystemiOs My Question or IssueAs the title said, I can’t download my favorite songs playlist, but any other “normal” playlist I can download. There isn’t the download button, only the shuffle ...

Visitor

Plan Premium Country Switzerland Device iPhone 14 Pro Operating System iOs   My Question or Issue As the title said, I can’t download my favorite songs playlist, but any other “normal”...

Lyubka

Moderator

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Lyrics are not showing

PlanFreeDeviceIphone 13My Question or Issuemy spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.

Newbie

Plan Free Device Iphone 13 My Question or Issue my spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.  

MateusM

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!! how to delete local files on iphone from mac

i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7) i have done a full re-install on both the phone and mac, moved the files to an external hard ...

Casual Listener

i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7)   i have done a full re-install on ...

izihlahla

Casual Listener

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant disable video playback

selected “audio playbacknonly” in settings but podcast video still plays PlanPremiumCountryUSADevice(IPHONE 13Operating System(16.4.1) My Question or Issue

Regular

selected “audio playbacknonly” in settings but podcast video still plays    Plan Premium Country USA Device (IPHONE 13 Operating System (16.4.1)   My Question or Issue ...

MihailY

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not finding local devices

PlanPremiumCountryGermanyDevice(iPhone SE 2022)Operating SystemiOS 16.5.1 No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that.

Newbie

Plan Premium Country Germany Device (iPhone SE 2022) Operating System iOS 16.5.1   No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that. ...

Vasil

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad design - title is repeated

Yet another example of Spotify's atrocious design.Why does the title of what is playing need to be repeated in the top section?This is clutter, ugly, and serves zero function.

Roadie

Yet another example of Spotify's atrocious design. Why does the title of what is playing need to be repeated in the top section? This is clutter, ugly, and serves zero function.

Dian

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution "REMOVE" button font inconsistent with UI

PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 16 My Question or IssueWhen removing a song from the queue, the "REMOVE" button at the bottom has a font inconsistent with the rest of the UI.

Newbie

Plan Premium Country Singapore Device iPhone 12 Operating System iOS 16   My Question or Issue When removing a song from the queue, the "REMOVE" button at the bottom has a font inconsi...

Dian

Spotify Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t swipe to que in new smart shuffle mode.

PlanPremiumCountrySwedenDeviceIphone 11 pro maxOperating SystemiOS 16.5.1 My Question or IssueCan’t swipe to que in new shuffle mode.

Newbie

  Plan Premium Country Sweden Device Iphone 11 pro max Operating System iOS 16.5.1   My Question or Issue Can’t swipe to que in new shuffle mode.   

Yordan

Moderator

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended Songs Issue

Hi, I am on the latest IOS version and recently discovered that when I press refresh on the recommended songs button below my playlists it shuffles between two pages. This means the maximum song suggestions I see is 12 songs. It repeats the two pages...

Newbie

Hi,   I am on the latest IOS version and recently discovered that when I press refresh on the recommended songs button below my playlists it shuffles between two pages. This means the maximum ...

Vasil

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strange moveable artwork

Since the newiphone update, you now have to apply longer pressure in order to swipe forward/back. But then if you leave you finger down for too long you get this ugly mess where the artwork moves and duplicates over the exisitng artwork.What on earth...

Roadie

Since the newiphone update, you now have to apply longer pressure in order to swipe forward/back. But then if you leave you finger down for too long you get this ugly mess where the artwork moves and...

Dian

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Shuffle not working

My shuffle isn’t working since upgrading to premiumPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

My shuffle isn’t working since upgrading to premium Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Wi...

Amybradshaw

Newbie

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify lyrics not working

PlanFreeCountryAmericaDeviceiPhone 14 ProOperating System(iOS 16.5) My Question or IssueMy Spotify lyrics haven’t been working for any songs. It’s been like this for a few weeks now (3+ weeks) and I’m getting frustrated. When I go to where the lyrics...

Regular

Plan Free Country America Device iPhone 14 Pro Operating System (iOS 16.5)   My Question or Issue My Spotify lyrics haven’t been working for any songs. It’s been like this for a few we...

Neovalbu

Visitor

7564 Views

32 replies

4 likes

  • 7564 Views
  • 32 replies
  • 4 likes