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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226260 Views

53 replies

13 likes

  • 226260 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151580 Views

506 replies

108 likes

  • 151580 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106209 Views

19 replies

38 likes

  • 106209 Views
  • 19 replies
  • 38 likes

Why has my Spotify Premium stopped playing after 14 days overseas?

PlanFree/PremiumCountryUkDevice(iPhone12 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country Uk Device (iPhone12  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Noah

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

App won’t open

The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it

Visitor

The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it

Bittencourt

Spotify Star

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution google maps can’t reach spotify

g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue.already remove access gmaps from spotify account but their can’t integrate spotify: 8.9.19 vergmaps: 6.107.3

Visitor

g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue. already remove access gmaps from spotify account but their ca...

OscarDC

Moderator

19258 Views

13 replies

6 likes

  • 19258 Views
  • 13 replies
  • 6 likes

Superuser Contribution Accidentally forwarding the podcast or song when trying to unlock phone

When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once a day and is really frustrating because I lose the...

Visitor

When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once...

OscarDC

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify consistently undownloading my music

PlanPremiumCountryUSDevice(iPhone 13 Pro) For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of listening to them! With perfect cell service too! This requires me to ha...

Music Fan

Plan Premium Country US Device (iPhone 13 Pro)   For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of li...

Joan

Moderator

3212 Views

15 replies

2 likes

  • 3212 Views
  • 15 replies
  • 2 likes

[iOS] Autoplay a Spotify song using a Shortcut automation and an NFC tag (SONOS & car's bluetooth)

Hello everybody.As you already know, trying to create an automation so that Spotify automatically plays a precise song on iOS is a real pain, not to say mission impossible. Most of times, we can have the Spotify application open, but the song won't p...

Newbie

Hello everybody. As you already know, trying to create an automation so that Spotify automatically plays a precise song on iOS is a real pain, not to say mission impossible. Most of times, we can ha...

GeneMachine2013

Newbie

27259 Views

2 replies

4 likes

iOS
  • 27259 Views
  • 2 replies
  • 4 likes

Superuser Contribution Spotify cant find my apple watch Device

PlanFreeCountryMalaysiaDeviceIphone 11 pro & Apple watch 6 CelularOperating System(iOS 14.3 & Watch Os 7.2 My Question or Issue why sportify cant stream or detect my apple watch? I saw on youtube video it suppose to have the watch logo at bottom righ...

Visitor

Plan Free Country Malaysia Device Iphone 11 pro & Apple watch 6 Celular Operating System (iOS 14.3  & Watch Os 7.2   My Question or Issue   why sportify cant stream ...

spaulh

Newbie

2195 Views

6 replies

0 likes

  • 2195 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Won’t Stop Playing

Spotify has been playing on my iPhone all day and won’t stop. I have tried everything but it keeps playing. If I hit pause it stops for awhile then randomly starts playing again at any moment. I turned off my phone and restarted. I disabled WiFi. I t...

Regular

Spotify has been playing on my iPhone all day and won’t stop. I have tried everything but it keeps playing. If I hit pause it stops for awhile then randomly starts playing again at any moment. &nbsp...

Peterjames891

Newbie

6161 Views

4 replies

0 likes

  • 6161 Views
  • 4 replies
  • 0 likes

Superuser Contribution IOS 17.1.1 crashed lock screen control of Spotify

PlanPremium CountryUSA DeviceApple 13 Operating SystemIOS 17.1.1 My Question or IssueIs it a Spotify issue or an IOS issue? The day I opened Spotify after my IOS updated automatically I can no longer control Spotify from my lock screen. It's blank an...

Regular

Plan Premium   Country USA   Device Apple 13   Operating System IOS 17.1.1   My Question or Issue Is it a Spotify issue or an IOS issue? The day I opened Spotify afte...

AM1951

Newbie

2441 Views

4 replies

4 likes

  • 2441 Views
  • 4 replies
  • 4 likes

Superuser Contribution Settings has disappeared

Hi,I can't play any music on my Spotify app and I can't find country settings in my settings it's frustrating

Visitor

Hi,I can't play any music on my Spotify app and I can't find country settings in my settings it's frustrating 

Vasil

Moderator

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont find sonos amp 2, but sonos app can stream Spotify

-Premium subscription in Canada. My Spotify app will not find my Sonos amp gen 2 to stream. It was working perfectly fine just a few days ago. I always use the Spotify app because the sonos app running Spotify is not as functional and user friendly.I...

Casual Listener

-Premium subscription in Canada.   My Spotify app will not find my Sonos amp gen 2 to stream. It was working perfectly fine just a few days ago. I always use the Spotify app because the sonos ...

Ace85

Casual Listener

1307 Views

5 replies

0 likes

  • 1307 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant play a full album it always jumps to first song after a song ends

PlanPremiumCountry Device(iPhone SE 3rd generation)Operating System(iOS 16) My Question or IssueI can’t play a complete album anymore. Every time I want to listen to a song in an album Spotify jumps back to the first song of the album.

Casual Listener

Plan Premium Country   Device (iPhone SE 3rd generation) Operating System (iOS 16)   My Question or Issue I can’t play a complete album anymore. Every time I want to listen t...

OscarDC

Moderator

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music problem

So when I download music to my apple watch series 7 and after downloading i going offliney music plays slowed for 7 seconds and stops. Any idea why?

Casual Listener

So when I download music to my apple watch series 7 and after downloading i going offliney music plays slowed for 7 seconds and stops.  Any idea why?

Govrosh150

Casual Listener

539 Views

4 replies

0 likes

  • 539 Views
  • 4 replies
  • 0 likes

Spotify automatically lowers the volume of the music when I go into a zoom

When I go into a zoom meeting the music lowers down in volume despite it being set on the same volume as prior. Is there a way to stop it automatically going down?

Visitor

When I go into a zoom meeting the music lowers down in volume despite it being set on the same volume as prior. Is there a way to stop it automatically going down?

Bittencourt

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Feature disappeared: Adding songs to playlist showing already assigned.

A few weeks ago, I noticed that when I went to add a song to a playlist, it would show what playlists it was already assigned to pinned to the top. This was an awesome feature. It seems to have been dropped. Why? Please bring it back.

Visitor

A few weeks ago, I noticed that when I went to add a song to a playlist, it would show what playlists it was already assigned to pinned to the top. This was an awesome feature. It seems to have been ...

MihailY

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts won’t play in app, says it can’t open link.

I have a iPhone with the he latest iOS update. When I click a link to play a podcast, it’s says can’t not download this link. And I have also noticed there isn’t a place where I can even look for podcasts. Please help

Visitor

I have a iPhone with the he latest iOS update. When I click a link to play a podcast, it’s says can’t not download this link. And I have also noticed there isn’t a place where I can even look for p...

Ivelina

Moderator

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyric share button not showing up

I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphoneIOS 16.5My Spotify is version 8.8.43.436

Casual Listener

I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphone IOS 16.5 My Spotify is vers...

MartinT

Spotify Legend

2487 Views

8 replies

0 likes

  • 2487 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Easy access to listening hours removed?

PlanPremiumCountryUnited KingdomDeviceiPhone SEOperating SystemiOS 17.2.1 My Question or IssueA section was added to the side menu (when you’re on the home page and you click your icon) some time ago that allowed you to quickly access your plan and t...

Regular

Plan Premium Country United Kingdom Device iPhone SE Operating System iOS 17.2.1   My Question or Issue A section was added to the side menu (when you’re on the home page and you click...

gladial

Regular

832 Views

4 replies

0 likes

iOS
  • 832 Views
  • 4 replies
  • 0 likes