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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43072 Views

43 replies

10 likes

  • 43072 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108398 Views

116 replies

13 likes

Other
  • 108398 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1611 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301637 Views

62 replies

16 likes

  • 301637 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127504 Views

19 replies

38 likes

  • 127504 Views
  • 19 replies
  • 38 likes

Superuser Contribution Autoplay doesn't work anywhere

I use the Autoplay feature a lot but recently it hasn't been working? I've tried on my iPhone, my iPad, my Macbook, I've updated all the apps, deleted and reinstalled, turned Autoplay on and off (on all three devices) and still the feature does not w...

Newbie

I use the Autoplay feature a lot but recently it hasn't been working? I've tried on my iPhone, my iPad, my Macbook, I've updated all the apps, deleted and reinstalled, turned Autoplay on and off (on ...

johndirect

Newbie

1202 Views

5 replies

0 likes

  • 1202 Views
  • 5 replies
  • 0 likes

I'm unable to edit cover or title of playlists.

I'm unable to edit cover or title of playlists. Have tried uninstalling and reinstalling + updating the app. No luck.

Newbie

I'm unable to edit cover or title of playlists. Have tried uninstalling and reinstalling + updating the app. No luck.

Gail207Martinez

Casual Listener

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

Community Legend

Hey folks! Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out!   Not seeing the 'Download...

Yofrez

Visitor

118849 Views

126 replies

34 likes

  • 118849 Views
  • 126 replies
  • 34 likes

Superuser Contribution Sound Capsule

PlanPremiumCountryBrazilDeviceIphone 14 pro maxOperating Systemios 17 My Question or IssueCurrently, 03/07 - on Sound Capsule - top artist are showing the producers/composers of the songs not only the artist.

Newbie

  Plan Premium Country Brazil Device Iphone 14 pro max Operating System ios 17   My Question or Issue Currently, 03/07 - on Sound Capsule - top artist are showing the producers/c...

Novy

Moderator

829 Views

1 replies

1 likes

bug
  • 829 Views
  • 1 replies
  • 1 likes

Superuser Contribution music glitches for a split second

PlanPremiumCountryCanada Device(iPhone 12 mini Operating System(iOS 16.3.1 My Question or Issuemusic glitches and pauses for split of a second throughout the song, very anxiety inducing as I expect it to happen all the time.

Newbie

Plan Premium Country Canada   Device (iPhone 12 mini   Operating System (iOS 16.3.1   My Question or Issue music glitches and pauses for split of a second throughout the so...

Yordan

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume control does not always work for my Sonos's Speakers

I read that I needed to go to Settings, and tap on Playback, and select, I forget, one of two different settings, but the Playback button is greyed out and not available along with many other greyed out buttons. I’m a full paying member and I don’t u...

Visitor

I read that I needed to go to Settings, and tap on Playback, and select, I forget, one of two different settings, but the Playback button is greyed out and not available along with many other greyed ...

Vasil

Moderator

1460 Views

1 replies

1 likes

  • 1460 Views
  • 1 replies
  • 1 likes

I need to speak to someone,

you have sent me an email regarding unsuccessful payment

Visitor

you have sent me an email regarding unsuccessful payment

MateusM

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution songs/albums ID can be change?

not sure if this only IOS/MAC bug/issue but i notice already about few years back songs / albums i liked over the years the ID might be changed and if i going to check the artist again it's shows like i never liked this song/album. somone elease noti...

Roadie

not sure if this only IOS/MAC bug/issue but i notice already about few years back songs / albums i liked over the years the ID might be changed and if i going to check the artist again it's shows lik...

OscarDC

Moderator

1275 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

downloaded data does not play if I lose mobile data signal

I have downloaded content on my iPhone. Playing that content becomes intermittent if I have no mobile signal. It seems as if the app is searching for a mobile signal and then stopping playback if it cannot find one.

Visitor

I have downloaded content on my iPhone. Playing that content becomes intermittent if I have no mobile signal. It seems as if the app is searching for a mobile signal and then stopping playback if it ...

user-removed

Not applicable

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Devices not showing on local network

My Amazon Alexa devices only show up on a different network. Nothing is showing on local network.If it ask Alexa to play a song it works ok.I’ve done a clean install.Alexa firmware up to date.Toggles allow access to local network.Still no devices sho...

Visitor

My Amazon Alexa devices only show up on a different network. Nothing is showing on local network. If it ask Alexa to play a song it works ok. I’ve done a clean install. Alexa firmware up to date. ...

MateusM

Spotify Star

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Change country back

I wanted to change my country to Iraq since I’m in Iraq (it was in Germany the first place) and I clicked save profile not thinking much of it and when I try to play a song it wouldn’t let me, so I went back and tried to change it back but it wouldn’...

Visitor

I wanted to change my country to Iraq since I’m in Iraq (it was in Germany the first place) and I clicked save profile not thinking much of it and when I try to play a song it wouldn’t let me, so I w...

Maxim

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo adicionar música na minha playlist

Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas

Visitor

Várias músicas não consigo adicionar nas minhas playlists antigas já criadas. Tive que criar uma playlist nova para adicionar novas músicas

Ivelina

Moderator

5011 Views

5 replies

2 likes

  • 5011 Views
  • 5 replies
  • 2 likes

Superuser Contribution iOS 17.5.1 Video/Podcast Playback not working

PlanPremium CountryGermany DeviceiPhone15 Operating SystemiOS 17.5.1 My Question or IssuePlayback of Podcasts that have a video isn’t working. The video AND the audio doesn’t play. Just loads endlessly. Podcasts without a video play just fine. Also, ...

Visitor

Plan Premium   Country Germany   Device iPhone15   Operating System iOS 17.5.1   My Question or Issue Playback of Podcasts that have a video isn’t working. The video ...

Novy

Moderator

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

How to be able to edit your "most recently played" on your spotify homepage

Planpremium Countrycanada Deviceiphone 13, macbook pro, ipad pro 11 Operating SystemIOS 10 My Question or Issuepersonally, i would like to keep my most recently played list on the top of my spotify homepage private- be able to turn it off or on. when...

Visitor

Plan premium    Country canada    Device iphone 13, macbook pro, ipad pro 11   Operating System IOS 10   My Question or Issue personally, i would like to ke...

DWeiberg

Casual Listener

13941 Views

2 replies

1 likes

  • 13941 Views
  • 2 replies
  • 1 likes

Spotify offline error message from iPhone

Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other apps and search engines. Just this app, not working. ...

Visitor

Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other ap...

MateusM

Spotify Star

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't add offline content on my Spotify app on iPhone

The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.

Visitor

The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.

krina234pestro

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

App randomly closes on iPhone

Plan: PremiumCountry canada DeviceIphone13Operating SystemIos 17.5.1 My Question or IssueSpotify randomly closes. This has been happening for a few weeks. sometimes when I close it, the music keeps playing. my main playlist randomly undownloaded.

Visitor

Plan:  Premium Country canada   Device Iphone13 Operating System Ios 17.5.1   My Question or Issue Spotify randomly closes. This has been happening for a few weeks.  so...

MateusM

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

spotify doesn't see my previously uploaded songs

PlanPremiumCountry Deviceiphone 11Operating System(iOS 16 My Question or Issue my main account has been stolen. so I close my main account and start a new one. I use family plan so I attacht my new account to family for continuing premium acc.in my p...

Newbie

  Plan Premium Country   Device iphone 11 Operating System (iOS 16   My Question or Issue   my main account has been stolen. so I close my main account and start a new...

MateusM

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes