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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29632 Views

40 replies

9 likes

  • 29632 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94332 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

966 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293543 Views

60 replies

15 likes

  • 293543 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123599 Views

19 replies

38 likes

  • 123599 Views
  • 19 replies
  • 38 likes

Superuser Contribution Sharing to Facebook not working with iOS 15.5

When sharing an album from Spotify using iPhone with iOS 15.5 to Facebook feeds, nothing appears, no images, no link at all. Using an Android phone works. Attached 2 images for reference. The image with album artwork is done using an Android phone. T...

Music Fan

When sharing an album from Spotify using iPhone with iOS 15.5 to Facebook feeds, nothing appears, no images, no link at all.    Using an Android phone works.    Attached 2 ima...

Maranychan

Visitor

1621 Views

8 replies

0 likes

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  • 8 replies
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Can’t download music for offline listening on iPhone 15 Pro

I am experiencing an issue with downloading music on Spotify. The error message says, “You’ve reached the maximum number of downloaded devices.” Details:• Device: iPhone 15 Pro• OS: iOS 17• Spotify Version: 8.6.48• Plan: Premium I recently switched p...

Casual Listener

I am experiencing an issue with downloading music on Spotify. The error message says, “You’ve reached the maximum number of downloaded devices.”   Details: • Device: iPhone 15 Pro • OS: iOS ...

avg5377

Casual Listener

942 Views

2 replies

0 likes

  • 942 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts keep pausing on iPhone

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 15.2 My Question or IssueI am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20 minutes of a podcast and then all of a sudden, it stops. When I press the p...

Casual Listener

Plan Free Country USA Device iPhone SE Operating System iOS 15.2   My Question or Issue I am having an issue with listening to podcasts on my iPhone. I am able to listen to about 15-20...

Norqdo

Regular

20145 Views

18 replies

2 likes

  • 20145 Views
  • 18 replies
  • 2 likes

Superuser Contribution The music/podcast keep pausing

PlanPremiumCountryIsrael DeviceiPhone 8Operating Systemios 10My Question or IssueThe music/podcast keep pausing and the button doesn’t change then after a while it starts again for a few seconds and pauses again, and so on. It doesn’t matter if I’m w...

Casual Listener

Plan Premium Country Israel  Device iPhone 8 Operating System ios 10 My Question or Issue The music/podcast keep pausing and the button doesn’t change then after a while it starts...

Norqdo

Regular

12139 Views

13 replies

1 likes

  • 12139 Views
  • 13 replies
  • 1 likes

Can’t save photos

I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs access to my photos and that to change it in my settings and...

Newbie

I’ve been trying to save cover art from a playlist but it won’t let me. I would go the the playlist click on the art then “save to photos.” Then I’ll get a message saying that Spotify needs acce...

Billy-J

Spotify Star

1505 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch volume control unresponsive/laggy

Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to stop. Look at the watch. And rotate the crown 5-6 ...

Casual Listener

Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to...

Laxman_bro55

Casual Listener

4608 Views

8 replies

4 likes

  • 4608 Views
  • 8 replies
  • 4 likes

Superuser Contribution Playlist makes entire app freeze

PlanPremiumCountryFrance DeviceIPhone 13 ProOperating SystemiOS 17.5 My Question or IssueL'une de mes playlist (toujours la même) fait bug toute mon application à chaque fois que je clique dessus depuis 2 jours. Quand je clique dessus, la playlist a ...

Visitor

Plan Premium Country France   Device IPhone 13 Pro Operating System iOS 17.5   My Question or Issue L'une de mes playlist (toujours la même) fait bug toute mon application à chaq...

Ivelina

Moderator

533 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Local files syncing broken with new version on iOS, local files deleted

I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walksSomething has happened in the past couple of days though (presumably during a...

Regular

I've been using local files synced from my desktop to my iPhone for a couple years now, great for long DJ mixes, I listen to those local files pretty much every day on walks Something has happened...

ry_wilcos

Newbie

13551 Views

19 replies

1 likes

  • 13551 Views
  • 19 replies
  • 1 likes

Superuser Contribution No se ven carátulas de los álbumes en modo offline

Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.

Newbie

Cuando reproduzco música en modo offline no me muestra las carátulas de los álbumes. Alguien sabe por qué sucederá esto? Al parecer no me esta descargando las carátulas.

Susan_GP

Moderator

3080 Views

6 replies

2 likes

  • 3080 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify Playback Stops When Opening Jack in the Box Menu App

Hello Spotify Community, I’m experiencing an issue where my songs stop playing on Spotify whenever I open the Jack in the Box menu app. This problem is quite frustrating as I enjoy listening to music while checking the Jack in The Box Menu. Details: ...

Newbie

Hello Spotify Community,   I’m experiencing an issue where my songs stop playing on Spotify whenever I open the Jack in the Box menu app. This problem is quite frustrating as I enjoy listening...

Novy

Moderator

619 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution What is the square icon with the pencil when sharing music?

PlanFree/PremiumCountryCanadaDeviceiPhone 14Operating SystemiOS 17 When sharing music, I noticed this new icon besides the solid color and gradient background options. What does it do?

Casual Listener

  Plan Free/Premium Country Canada Device iPhone 14 Operating System iOS 17   When sharing music, I noticed this new icon besides the solid color and gradient background options. ...

Joan

Moderator

712 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Re: The play button doesn’t work and I can’t play anything on my iphone

Iphone 13 - ios 16.3.1Spotify app - 8.9.40 Hello, I am facing the same issue. Started happening out of nowhere now I just see the songs in Playlist dimmed out and just won't play at all. Any help would be appreciated. Thanks.

Visitor

Iphone 13 - ios 16.3.1 Spotify app - 8.9.40   Hello, I am facing the same issue. Started happening out of nowhere now I just see the songs in Playlist dimmed out and just won't play at all. A...

Yordan

Moderator

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Spotify Connect not working

PlanPremiumCountryUKDeviceiPhone SE, iPad 2019Operating SystemiOS 17.5 My Question or IssueSince the latest Spotify app update, whenever I try to connect to a device, it just shows “Connecting” very briefly then reverts to “Devices Available” without...

Regular

Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 17.5   My Question or Issue Since the latest Spotify app update, whenever I try to connect to a device, it just...

MateusM

Spotify Star

1059 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Repeating mid-song

PlanPremiumCountryMalaysiaDeviceiPhone 13Operating SystemiOS 17.4.1 I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second half of chorus the song would repeat the front chorus and the scroll bar wou...

Casual Listener

Plan Premium Country Malaysia Device iPhone 13 Operating System iOS 17.4.1   I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second ha...

MateusM

Spotify Star

726 Views

4 replies

0 likes

Songs Repeating
  • 726 Views
  • 4 replies
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App crashing constantly. Again.

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 16.7.7App version8.9.40.506 My Question or IssueThe app is once again crashing constantly while I'm using it. The issue usually happens when I'm listening to a podcast. Either the podcast will...

Music Fan

Plan Premium Country Canada Device iPhone 8 Operating System iOS 16.7.7 App version 8.9.40.506   My Question or Issue The app is once again crashing constantly while I'm using it. Th...

MateusM

Spotify Star

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Volume resets to max when scrolling through instagram stories

Hi everyone, for quite some time I'm experiencing an issue with volume, which kind of freaks me out so much, that I'm starting this thread here. Every time I'm scrolling through Instagram Stories on my iPhone XR, running iOS 12.3.1, while listening t...

Newbie

Hi everyone,   for quite some time I'm experiencing an issue with volume, which kind of freaks me out so much, that I'm starting this thread here.   Every time I'm scrolling through Ins...

Kldrobb

Visitor

15290 Views

5 replies

11 likes

Instagram
loud
Max
revert
Stories
Story
volume
  • 15290 Views
  • 5 replies
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Superuser Contribution Selected song is not playing, and songs in playlist are not showing

So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now?? PlanFreeCountryUnited StatesDeviceiPhone 14 Operating Systemi...

Newbie

So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now??  &nb...

tom_1800

Visitor

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app crashing when trying Opening the app

PlanPremiumCountry DeviceiPhone 15proOperating System My Question or IssueSpotify app crashing when trying To open the app

Newbie

Plan Premium Country   Device iPhone 15pro Operating System   My Question or Issue Spotify app crashing when trying To open the app

Ivelina

Moderator

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Superuser Contribution album cover instead of the song when searching

I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on IOS 17 and i have spotify free. Please fix this i’ve...

Newbie

I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on I...

MartinT

Spotify Legend

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Deletes Downloads Randomly on iOS and desktop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryUsa Devices:Iphone xs and lenovo Operating System(iOS 10, Windows 10) My Question or IssueSpotify keeps deleting ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium   Country Usa   Devices: Iphone xs and lenovo &...

StereoGraph4

Casual Listener

4325 Views

8 replies

1 likes

  • 4325 Views
  • 8 replies
  • 1 likes