Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226892 Views

53 replies

13 likes

  • 226892 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151724 Views

507 replies

108 likes

  • 151724 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106288 Views

19 replies

38 likes

  • 106288 Views
  • 19 replies
  • 38 likes

Spotify automatically lowers the volume of the music when I go into a zoom

When I go into a zoom meeting the music lowers down in volume despite it being set on the same volume as prior. Is there a way to stop it automatically going down?

Visitor

When I go into a zoom meeting the music lowers down in volume despite it being set on the same volume as prior. Is there a way to stop it automatically going down?

Bittencourt

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Feature disappeared: Adding songs to playlist showing already assigned.

A few weeks ago, I noticed that when I went to add a song to a playlist, it would show what playlists it was already assigned to pinned to the top. This was an awesome feature. It seems to have been dropped. Why? Please bring it back.

Visitor

A few weeks ago, I noticed that when I went to add a song to a playlist, it would show what playlists it was already assigned to pinned to the top. This was an awesome feature. It seems to have been ...

MihailY

Moderator

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts won’t play in app, says it can’t open link.

I have a iPhone with the he latest iOS update. When I click a link to play a podcast, it’s says can’t not download this link. And I have also noticed there isn’t a place where I can even look for podcasts. Please help

Visitor

I have a iPhone with the he latest iOS update. When I click a link to play a podcast, it’s says can’t not download this link. And I have also noticed there isn’t a place where I can even look for p...

Ivelina

Moderator

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyric share button not showing up

I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphoneIOS 16.5My Spotify is version 8.8.43.436

Casual Listener

I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphone IOS 16.5 My Spotify is vers...

MartinT

Spotify Legend

2489 Views

8 replies

0 likes

  • 2489 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Easy access to listening hours removed?

PlanPremiumCountryUnited KingdomDeviceiPhone SEOperating SystemiOS 17.2.1 My Question or IssueA section was added to the side menu (when you’re on the home page and you click your icon) some time ago that allowed you to quickly access your plan and t...

Regular

Plan Premium Country United Kingdom Device iPhone SE Operating System iOS 17.2.1   My Question or Issue A section was added to the side menu (when you’re on the home page and you click...

gladial

Regular

832 Views

4 replies

0 likes

iOS
  • 832 Views
  • 4 replies
  • 0 likes

Não consigo conectar minha conta Spotify no meu celular

Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11. Acesso minha conta normalmente no notebook, mas n...

Visitor

Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11...

Bittencourt

Spotify Star

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution PC Local Files not showing album art only on iPhone (believe it's .m4a)

So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spotify says they can take them. However, my iPhone 15+...

Regular

So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spot...

camcantdrum

Casual Listener

1431 Views

4 replies

0 likes

  • 1431 Views
  • 4 replies
  • 0 likes

Superuser Contribution Won't play anything when first opening app on ios

Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and phone are both up to date and have been turned on and...

Visitor

Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and ph...

Vasil

Moderator

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle not working on Apple Watch app

DeviceApple Watch 9 (SIM-less version)Operating System10.4 (21T216) My Question or IssueShuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enabling shuffle on a playlist will just play the songs in order.Using the ...

Newbie

Device Apple Watch 9 (SIM-less version) Operating System 10.4 (21T216)   My Question or Issue Shuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enablin...

Ivelina

Moderator

1636 Views

1 replies

1 likes

  • 1636 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay doesn't work

Every time I search for a song, after that one song is over, nothing else plays right after.I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling?I've tried checking previous similar questions, but they w...

Casual Listener

Every time I search for a song, after that one song is over, nothing else plays right after. I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling? ...

Roeiben100

Casual Listener

1080 Views

7 replies

0 likes

  • 1080 Views
  • 7 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountry MéxicoDeviceiPhone XSOperating SystemiOS 13.14 Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s no option on settings neither.

Visitor

Plan Premium Country  México Device iPhone XS Operating System iOS 13.14   Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s n...

MylleAlves

Visitor

103524 Views

47 replies

32 likes

  • 103524 Views
  • 47 replies
  • 32 likes

Cannot remember username and email address

Im no longer using my account in spotify but my payment still ongoing

Visitor

Im no longer using my account in spotify but my payment still ongoing

AdamDamon

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

iPhone aquecendo

iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano

Visitor

iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano 

Bittencourt

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!! iPhone/MBUX Bluetooth each alternate time connects doesn't play music

PlanPremiumCountryAustraliaDeviceiPhone Pro Max 14Operating SystemiOS 17.4 My Question or IssueIt's been working perfectly up until maybe a month or so now, since a month or so ago, each time i start car Spotify will connect up and play, however I fi...

Casual Listener

Plan Premium Country Australia Device iPhone Pro Max 14 Operating System iOS 17.4   My Question or Issue It's been working perfectly up until maybe a month or so now, since a month or ...

GizmoAMG

Casual Listener

1431 Views

2 replies

0 likes

  • 1431 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify connects to Sonos when I'm listening on my headphones.

I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house.When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I notice that Spotify jumped to my Sonos speakers in my kit...

Casual Listener

I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house. When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I no...

OscarDC

Moderator

1912 Views

6 replies

1 likes

  • 1912 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect is NOT working for volume controlling

Plan : PremiumDevice: iphone13Operating System iOSMy Question or Issue Dear community, and spotify,I think spotify connect is not working for volume controlling. I have been using spotify with other speakers and web players using spotify sdks, and my...

Music Fan

Plan : Premium Device: iphone13 Operating System iOS My Question or Issue   Dear community, and spotify, I think spotify connect is not working for volume controlling.  I h...

areallytallguy

Casual Listener

44365 Views

74 replies

28 likes

Connect
control
volume
  • 44365 Views
  • 74 replies
  • 28 likes

Superuser Contribution iOS Playback is interrupted while driving

PlanPremiumCountryGermanyDeviceiPhone 15 Pro MaxOperating SystemiOS 17.4 My Question or IssueWhile driving with the car the running playback is interrupted very shortly (multiple dropouts in sequence, each < 1s) at some repeatable points where phone ...

Casual Listener

Plan Premium Country Germany Device iPhone 15 Pro Max Operating System iOS 17.4   My Question or Issue While driving with the car the running playback is interrupted very shortly (mult...

AndreasDeh

Casual Listener

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes