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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30191 Views

40 replies

9 likes

  • 30191 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94833 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

980 Views

0 replies

0 likes

iOS
  • 980 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293697 Views

60 replies

15 likes

  • 293697 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123679 Views

19 replies

38 likes

  • 123679 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify Deletes Downloads Randomly on iOS and desktop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryUsa Devices:Iphone xs and lenovo Operating System(iOS 10, Windows 10) My Question or IssueSpotify keeps deleting ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium   Country Usa   Devices: Iphone xs and lenovo &...

StereoGraph4

Casual Listener

4342 Views

8 replies

1 likes

  • 4342 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do i share track with sound to Instagram story

When I try to share a song to Instagram it won’t haw an audio to it . The audio would be muted and won’t let me unmute t it

Visitor

When I try to share a song to Instagram it won’t haw an audio to it . The audio would be muted and won’t let me unmute t it

Susan_GP

Moderator

6387 Views

2 replies

0 likes

  • 6387 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS app v8.9.38 crashes anytime the Play Queue is checked

This happens anytime I have multiple songs queued to play as soon as the currently playing song finishes and it tries to check the queue for the next song. It also happens if I tap the "Play Queue" button to try and see the queue. The resulting exper...

Casual Listener

This happens anytime I have multiple songs queued to play as soon as the currently playing song finishes and it tries to check the queue for the next song. It also happens if I tap the "Play Queue" b...

Susan_GP

Moderator

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist

I deleted all songs from my favourites to make the playlist completely new, but he shows me that there are still 3 songs in it even there are no songs in it.

Visitor

I deleted all songs from my favourites to make the playlist completely new, but he shows me that there are still 3 songs in it even there are no songs in it.

Joan

Moderator

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify app on my apple watch wont let me change the sound

if i use the now paying app, i can skip the song, use the crown to change the volume, and pause the volume, i can do all that and more, apart from changing the volume on the app. If i pause the song, change the device that Spotify is using to the wat...

Visitor

if i use the now paying app, i can skip the song, use the crown to change the volume, and pause the volume, i can do all that and more, apart from changing the volume on the app. If i pause the song,...

FRANK-MR

Casual Listener

2536 Views

2 replies

0 likes

  • 2536 Views
  • 2 replies
  • 0 likes

Superuser Contribution Using my phone as a remote causes a heap of issues

This has been a problem for years, when I use my phone has a remote to skip tracks to stop and start, etc while listening on my desktop after a while I get a ton of issues. Almost like it lags behind. Both are on the same network and account. Songs d...

Regular

This has been a problem for years, when I use my phone has a remote to skip tracks to stop and start, etc while listening on my desktop after a while I get a ton of issues. Almost like it lags behind...

Susan_GP

Moderator

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate songs on iPhone Spotify local files

PlanPremiumCountryCurrently in Colombia DeviceiPhone 15 Pro MaxOperating SystemiOS 17.0.3 My Question or IssueHello, for some reason when I activate local files on my iphone, it adds some duplicate songs to my library. Currently there are 2,203 track...

Gig Goer

Plan Premium Country Currently in Colombia   Device iPhone 15 Pro Max Operating System iOS 17.0.3   My Question or Issue Hello, for some reason when I activate local files on my ...

Yordan

Moderator

3640 Views

12 replies

0 likes

  • 3640 Views
  • 12 replies
  • 0 likes

Why are songs getting cut off before they finish?

When playing an album or Spotify playlist on iPhone or MacBook, songs never finish but are cut short by a few seconds each time. Very annoying!

Newbie

When playing an album or Spotify playlist on iPhone or MacBook, songs never finish but are cut short by a few seconds each time. Very annoying!

MateusM

Spotify Star

1416 Views

1 replies

0 likes

  • 1416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast play order cannot be changed even if the sort order is what I want

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhen I play podcasts, I usually want to play the latest episode first and want Spotify to autoplay the second-latest episode automatically. After googling for this, the sug...

Casual Listener

Plan Premium Country USA Device iPhone 7 Operating System iOS 13   My Question or Issue When I play podcasts, I usually want to play the latest episode first and want Spotify to autopl...

waxwomanpopo

Newbie

30752 Views

43 replies

16 likes

  • 30752 Views
  • 43 replies
  • 16 likes

Superuser Contribution combine my acct

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

ios app won’t play certain artist

PlanpremiumCountryUSDeviceiPhone 11Operating SystemiOS 17.4.1 My Question or Issuespotify won’t play any songs by a specific artist, when i try from their page or within a playlist. i get no error message message on mobile, on desktop it just says “s...

Casual Listener

  Plan premium Country US Device iPhone 11 Operating System iOS 17.4.1   My Question or Issue spotify won’t play any songs by a specific artist, when i try from their page or wit...

MateusM

Spotify Star

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sync local files to ipod touch 6th generation anymore

I have a 6th generation ipod touch that I use to create playlists which include files synced from my windows 11 desktop computer. I use this to play in my car instead of my iphone so that my playlist isn't interrupted while driving long distances or ...

Newbie

I have a 6th generation ipod touch that I use to create playlists which include files synced from my windows 11 desktop computer.  I use this to play in my car instead of my iphone so that my pl...

MartinT

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bad Hide Song Functionality

Hi there, I've never been on this forum but have to comment on Spotify's latest update. As a Human Factors Professional, I am disappointed by the idea to put 'Hide Song' at the top of the options when you click the additional options area of a song. ...

Visitor

Hi there, I've never been on this forum but have to comment on Spotify's latest update.   As a Human Factors Professional, I am disappointed by the idea to put 'Hide Song' at the top of the op...

Billy_Shears

Regular

6870 Views

11 replies

43 likes

UI
UI Upgrade Sucks
usability
UX
  • 6870 Views
  • 11 replies
  • 43 likes

Renové mi cuenta y no cambio a PREMIUM

Contraté PREMIUM tres meses se terminó el plazo y pagué de nuevo se cobró en mi tarjeta y no se renovó

Visitor

Contraté PREMIUM tres meses se terminó el plazo y pagué de nuevo se cobró en mi tarjeta y no se renovó

ribezaz

Spotify Star

444 Views

1 replies

1 likes

  • 444 Views
  • 1 replies
  • 1 likes

Music stops after few seconds

PlanPremiumCountryFinlandDeviceiPhone 15 / HP laptop My Question or Issue I have tried these options:"Start with a complete clean reinstall of your apps.If that doesn't help, after the reinstall, log out of the apps and back in twice in a row to trig...

Visitor

  Plan Premium Country Finland Device iPhone 15 / HP laptop   My Question or Issue   I have tried these options: "Start with a complete clean reinstall of your apps. I...

MateusM

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does spotify use 2 out of the 4 speakers on the ipad

As I said on the title, I noticed that Spotify uses only 2 of the ipad 4 speakers. I’m sure they are fully functional.i do have the premium plan, so is it some settings problem ? my device is an iPad Pro 11 2020 currently on iOS 17

Casual Listener

As I said on the title, I noticed that Spotify uses only 2 of the ipad 4 speakers. I’m sure they are fully functional. i do have the premium plan, so is it some settings problem ?  my device i...

Novy

Moderator

650 Views

3 replies

1 likes

  • 650 Views
  • 3 replies
  • 1 likes

Solved!! Can't search with playlist filter anymore

PlanPremiumCountryFinlandDeviceApple iPhone 13 ProOperating SystemiOS 17.4.1 My Question or Issue Hello, the playlist filter has disappeared from my app search feature. It only shows "Music, Podcasts, Profiles" now. This used to be my favorite featur...

Casual Listener

Plan Premium Country Finland Device Apple iPhone 13 Pro Operating System iOS 17.4.1   My Question or Issue   Hello, the playlist filter has disappeared from my app search feature...

MateusM

Spotify Star

1439 Views

3 replies

0 likes

Playlists
Search
  • 1439 Views
  • 3 replies
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Solved!!Superuser Contribution Is it possible to handle multi account on iOS Spotify App??

Hello. May I know that is it possable to handle multi account (more then one user) on one iOS spotify App ?? I am Premium Family account user. Pls. give me some advise. Thank you. K.Ming.

Music Fan

Hello.   May I know that is it possable to handle multi account (more then one user) on one iOS spotify App ?? I am Premium Family account user.   Pls. give me some advise.   Tha...

riskvsreward

Newbie

13114 Views

10 replies

0 likes

  • 13114 Views
  • 10 replies
  • 0 likes