Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37119 Views
  • 15 replies
  • 36 likes
  • 37119 Views
  • 15 replies
  • 36 likes

Superuser Contribution How do I get my Spotify skips to reset?

Ever since yesterday. I haven’t been able to skip songs (even after the hourly reset). I’ve already tried restarting and redownloading the app.

  • Visitor
  • Ever since yesterday. I haven’t been able to skip songs (even after the hourly reset). I’ve already tried restarting and redownloading the app.
  • WaltPipp
  • Visitor
  • 3488 Views
  • 6 replies
  • 1 likes
  • 3488 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Bring back search for playlist when Adding to playlist

PlanPremiumCountryAustraliaDeviceiPhone 12Operating SystemiOS 15 My Question or IssueI have a lot of playlists and the update removing the ability to search when I'm adding a song to the playlist means I have to scroll through all of them to find the...

  • Regular
  • Plan Premium Country Australia Device iPhone 12 Operating System iOS 15   My Question or Issue I have a lot of playlists and the update removing the ability to search when I'm adding a...
  • ac430
  • Regular
  • 970 Views
  • 6 replies
  • 0 likes
  • 970 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can’t edit playlists—buttons not working

I recently uninstalled and reinstalled spotify in the same day. Since then, the app has changed and seems broken. I used to be able to see the new notifications tab where I could see who followed me and who likes my playlist but that is gone.In addit...

  • Newbie
  • I recently uninstalled and reinstalled spotify in the same day. Since then, the app has changed and seems broken. I used to be able to see the new notifications tab where I could see who followed...
  • Yordan
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files

PlanFreeCountryAustralia My Question or IssueHow can I fix my problem, to toggle on the local files option and it said it’s been added to my library but local files isn’t showing in my library.

  • Visitor
  • Plan Free Country Australia   My Question or Issue How can I fix my problem, to toggle on the local files option and it said it’s been added to my library but local files isn’t showing in ...
  • Vasil
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution bring back search for playlist when adding to playlist on ios mobile

I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile

  • Regular
  • I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile
  • Yordan
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly deleted playlist

PlanPremiumCountry DeviceiPhone 12Operating SystemiOS 15.2 My Question or IssueI went to Spotify this morning and one of my new playlists I made is completely gone and I didn’t deleted it at all, is there any way I can get it back without having to r...

  • Newbie
  • Plan Premium Country   Device iPhone 12 Operating System iOS 15.2   My Question or Issue I went to Spotify this morning and one of my new playlists I made is completely gone and I...
  • Lyubka
  • Moderator
  • 1368 Views
  • 3 replies
  • 0 likes
  • 1368 Views
  • 3 replies
  • 0 likes

Superuser Contribution cant log in

PlanPremiumCountry Device(iPhone 14pro)Operating System(iOS 16.5My Question or Issuewhen i try to log in my acc errors come that say you re offline i dont know why

  • Visitor
  •   Plan Premium Country   Device (iPhone 14pro) Operating System (iOS 16.5 My Question or Issue when i try to log in my acc errors come that say you re offline i dont know why
  • MihailY
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't able to add songs in my Spotify playlist?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I want to add more songs in my Spotify app playlist from my iPhone but when I am...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Yordan
  • Moderator
  • 284 Views
  • 2 replies
  • 0 likes
  • iphone
  • 284 Views
  • 2 replies
  • 0 likes

Superuser Contribution Random Radio Pops Up When Opening App

Most times when I open the Spotify app, a radio pops up automatically that I've never viewed or saved. It's definitely a glitch or bug but I'm wondering if anyone has any suggestions to fix it? I've tried the standard updating the app, deleting the a...

  • Visitor
  • ...'ve tried the standard updating the app, deleting the app, logging out and back in, but can't think of anything else to try. It's got a mortifying radio title and I'm nervous to even open the app in public...
  • Joan
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Autoplay won’t work.

I use Spotify on my iPhone and desktop. My Autoplay won’t work on either one. If I search a song and it ends, it just plays the same song over and over. If im on a playlist and it ends it just starts over. I’ve turned it on and off done a delete and ...

  • Visitor
  • I use Spotify on my iPhone and desktop. My Autoplay won’t work on either one. If I search a song and it ends, it just plays the same song over and over. If im on a playlist and it ends it just starts...
  • MihailY
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution search bar within liked songs

why have you removed the search bar within the liked songs playlist on the iPhone app? it is v annoying i used this feature alot. please change this back.

  • Visitor
  • why have you removed the search bar within the liked songs playlist on the iPhone app?    it is v annoying i used this feature alot.    please change this back. 
  • MihailY
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Glitches out when skipping songs & Can't Stream music from PC to IPod

PlanPremiumDeviceIPod Touch Gen 7Operating SystemWindows 10My Question or IssueSo two issues, one is just a minor problem, the other is the Main problem.Main problem being: Every few songs i end up skipping, there's been a random chance Spotify will ...

  • Regular
  • Plan Premium Device IPod Touch Gen 7 Operating System Windows 10 My Question or Issue So two issues, one is just a minor problem, the other is the Main problem. Main problem being: Every fe...
  • MihailY
  • Moderator
  • 695 Views
  • 3 replies
  • 0 likes
  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution recommended songs

i toggled off the autoplay button in the spotify app on my iphone and spotify still plays recommended songs when i play my private playlist. do i need to do something else to stop this? i dont want spotify to recommend any songs and play them while i...

  • Casual Listener
  • i toggled off the autoplay button in the spotify app on my iphone and spotify still plays recommended songs when i play my private playlist. do i need to do something else to stop this? i dont want s...
  • Lyubka
  • Moderator
  • 4668 Views
  • 9 replies
  • 2 likes
  • 4668 Views
  • 9 replies
  • 2 likes

the lyrics feature just disappeared

I can’t see the lyrics for any songs anymore. I’ve tried deleting the app and redownloading it and tried logging out but nothing works??

  • Visitor
  • I can’t see the lyrics for any songs anymore. I’ve tried deleting the app and redownloading it and tried logging out but nothing works??
  • Salah123
  • Visitor
  • 259 Views
  • 2 replies
  • 1 likes
  • 259 Views
  • 2 replies
  • 1 likes

Spotify code won’t work

My Questionmy Spotify code won’t work says no code found I’ve got a picture attached of said code , the app just said no Code found

  • Casual Listener
  •     My Question my Spotify code won’t work says no code found I’ve got a picture attached of said code , the app just said no Code found  
  • AdamDam
  • Spotify Star
  • 23391 Views
  • 10 replies
  • 0 likes
  • 23391 Views
  • 10 replies
  • 0 likes

Superuser Contribution Liked songs not accessible

I just bought theSpotify individual plan and as soon as i opened the app i cant access my liked songs the option is there but its saying try again everytime i try to open liked songs the rest of the Spotify features are working good.

  • Newbie
  • I just bought the Spotify individual plan and as soon as i opened the app  i cant access my liked songs  the option is there but its saying try again everytime i try to open liked songs&...
  • Novy
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Blend Story not loading

So I went on both my iPad and my iPhone, and for both devices, it doesn’t load the story blend of one of my blends. How do I fix this issue?It just shows me this when I press on it.

51628110-54D7-41E3-A86B-C048E50AC261.jpeg
  • Casual Listener
  • So I went on both my iPad and my iPhone, and for both devices, it doesn’t load the story blend of one of my blends. How do I fix this issue? It just shows me this when I press on it.
  • Elena
  • Moderator
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes