Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 384039 Views
  • 876 replies
  • 325 likes
  • 384039 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 74511 Views
  • 124 replies
  • 32 likes
  • 74511 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16144 Views
  • 8 replies
  • 0 likes
  • 16144 Views
  • 8 replies
  • 0 likes

My music keeps slowing down randomly? How to fix this?

When listening to music, it will randomly slow down for a few seconds, it sounds like it is in a time warp. I can go back and rewind the song and it plays back normally. I have restarted my device and deleted and reinstalled the Spoitfy app, but it i...

  • Visitor
  • When listening to music, it will randomly slow down for a few seconds, it sounds like it is in a time warp. I can go back and rewind the song and it plays back normally. I have restarted my device an...
  • user-removed
  • Not applicable
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My AirPods keep dropping out

PlanFreeCountryAustralia DeviceiPhone 6Operating SystemiOS 12.4.7 My Question or IssueThis problem started around last month, I was listening to Spotify through my AirPods trying to sleep when I noticed annoyingly that my sound kept cutting out, the ...

  • Casual Listener
  • Plan Free Country Australia  Device iPhone 6 Operating System iOS 12.4.7   My Question or Issue This problem started around last month, I was listening to Spotify through my AirPo...
  • OscarDC
  • Moderator
  • 29881 Views
  • 11 replies
  • 0 likes
  • 29881 Views
  • 11 replies
  • 0 likes

Why don't I have the lyric feature?

I have my app updated and have checked multiple songs.

  • Visitor
  • I have my app updated and have checked multiple songs.
  • MateusM
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hearts included after every song on the liked songs page

PlanPremiumCountryUSDevice(iPhone 13 Pro Max)Operating System(iOS 15.4.1) My Question or IssueAnyone else think the hearts next to each song name on the liked song page (in your library) is redundant? There have been several instances now where I acc...

  • Music Fan
  • Plan Premium Country US Device (iPhone 13 Pro Max) Operating System (iOS 15.4.1)   My Question or Issue Anyone else think the hearts next to each song name on the liked song page (in y...
  • Alex
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Won't Download on iPhone

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6.1 My Question or IssueI have a wide library of local files that I listen to through Spotify, and for months now I have been downloading them for offline listening on my iPhone. Re...

  • Regular
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6.1   My Question or Issue I have a wide library of local files that I listen to through Spotify, and for mo...
  • LuisdaM8
  • Newbie
  • 6823 Views
  • 8 replies
  • 2 likes
  • 6823 Views
  • 8 replies
  • 2 likes

Superuser Contribution I can't play pink floyd songs on my devices. Iphone, Ipad, Imac.

I can't play pink floyd songs on my devices. Iphone, Ipad, Imac. all the other artists I can reproduce them. my wife on iphone and ipad manages to reproduce the songs of pink floyd.we have a SPOTIFY DUO subscription.it's really frustrating because th...

  • Visitor
  • I can't play pink floyd songs on my devices. Iphone, Ipad, Imac. all the other artists I can reproduce them. my wife on iphone and ipad manages to reproduce the songs of pink floyd. we have a SPOTIF...
  • Mario
  • Spotify Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whenever I connect my earbuds, the loop button and lyrics etc disappear

The options disappear whenever I connect my earbuds for example the song cover doesn’t show and the loop button disappears. It just shows the title of the song, the like button and the shuffle button but when my headphones are connected, all the opti...

  • Visitor
  • The options disappear whenever I connect my earbuds for example the song cover doesn’t show and the loop button disappears. It just shows the title of the song, the like button and the shuffle button...
  • Yordan
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download podcasts anymore to offline mode (it works for songs)

I'm not able to download podcasts anymore. I checked all tipps that I can find, have enough storage, not more than 10.000 songs downloaded, stable WiFi, full battery, latest app version, I signed out and in again, I deinstalled and installed the app ...

  • Visitor
  • I'm not able to download podcasts anymore. I checked all tipps that I can find, have enough storage, not more than 10.000 songs downloaded, stable WiFi, full battery, latest app version, I signed out...
  • Kiril
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot delete songs in collaborative playlist

Hello, I'm using iOS app and i'm trying to remove songs from a collaborative playlist I did not create. I am able to successfully delete the songs that I add, but whenever I try to delete songs my peer added, it disappears for a second and the it pop...

  • Casual Listener
  • Hello, I'm using iOS app and i'm trying to remove songs from a collaborative playlist I did not create. I am able to successfully delete the songs that I add, but whenever I try to delete songs ...
  • Mario
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution There are no podcasts at all

PlanPremiumCountryKazakhstanDeviceiPhone XS MaxOperating SystemiOS 14 My Question or IssueWhen I try to search “podcasts” there are zero results. I moved from Apple Music to Spotify but if I cannot listen to podcasts there then I guess I will need to...

  • Casual Listener
  • Plan Premium Country Kazakhstan Device iPhone XS Max Operating System iOS 14   My Question or Issue When I try to search “podcasts” there are zero results. I moved from Apple Music to ...
  • katrin94
  • Newbie
  • 748 Views
  • 6 replies
  • 0 likes
  • 748 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local Files/"No devices available" BUT device seen in Connect to device playback

Plan: PremiumDevice: iPhone XSmax / MBA M1Operating System: iOS 15.0.1 / macOS 11.6 M1 My Question or Issue:Spotify app on iOS is not seeing local devices from within Settings/Local Files. However, local devices ARE seen when choosing the playback de...

  • Music Fan
  • Plan: Premium Device: iPhone XSmax / MBA M1 Operating System: iOS 15.0.1 / macOS 11.6 M1   My Question or Issue: Spotify app on iOS is not seeing local devices from within Settings/Local Fi...
  • deadtamagotchi
  • Visitor
  • 2109 Views
  • 8 replies
  • 0 likes
  • local files
    sync
  • 2109 Views
  • 8 replies
  • 0 likes

Superuser Contribution No sé reflejo el pago en mi aplicación, solo en el portal web

Pague mi cuenta con tarjeta del Oxxo ayer por la tarde, pero no sé reflejo en la aplicación, aún me aparece que pague por una premium, pero ya la pague.Si se cobro la tarjeta ya que me aparece error cuando trato de corregir

  • Visitor
  • Pague mi cuenta con tarjeta del Oxxo ayer por la tarde, pero no sé reflejo en la aplicación, aún me aparece que pague por una premium, pero ya la pague. Si se cobro la tarjeta ya que me aparece erro...
  • OscarDC
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Apple watch spotify app not showing updated podcast uploads when using cellular & CONNECTION DROPS

PlanPremiumCountryUSA DeviceAPPLE WATCH SE, IPHONE SE 2020, AIRPODS PROOperating SystemWatch OS: 8.5.1, iOS 15.4.1, Airpods Pro 4c165 My Question or IssueISSUE #1: Apple watch spotify app not showing updated podcast uploads when using cellular. Only ...

  • Casual Listener
  •   Plan Premium Country USA   Device APPLE WATCH SE, IPHONE SE 2020, AIRPODS PRO Operating System Watch OS: 8.5.1, iOS 15.4.1, Airpods Pro 4c165   My Question or Issue ISSUE...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Superuser Contribution Edit button

PlanFreeCountryiphone 6s PlusiOS 14.2 I saw that you could change the cover of your playlist on your iPhone. But when I try and do that I click the three dots and the edit button that you should click is not there. I tried to delete the app then rein...

  • Newbie
  •   Plan Free Country iphone 6s Plus iOS 14.2   I saw that you could change the cover of your playlist on your iPhone. But when I try and do that I click the three dots and the edit b...
  • kate417
  • Newbie
  • 848 Views
  • 2 replies
  • 1 likes
  • 848 Views
  • 2 replies
  • 1 likes

Spotify plays wrong version of song

Spotify plays wrong version. When i ask "play shake it off by Taylor swift" it plays a cover. Even if I say "play shake it off by Taylor swift original version" it plays the cover. It works when I ask it to play on YouTube music. Is there a fix for t...

  • Newbie
  • Spotify plays wrong version.  When i ask "play shake it off by Taylor swift" it plays a cover. Even if I say "play shake it off by Taylor swift original version" it plays the cover.  It w...
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS][Browse] Fix shuffle state getting stuck

I've noticed an inconsistent shuffle behavior on the iOS app. I frequently switch between listening to playlists and albums. When shuffling songs in a playlist, the shuffle behavior carries over unexpectedly sometimes when listening to albums. How to...

  • Casual Listener
  • I've noticed an inconsistent shuffle behavior on the iOS app. I frequently switch between listening to playlists and albums. When shuffling songs in a playlist, the shuffle behavior carries over unex...
  • OscarDC
  • Moderator
  • 690 Views
  • 3 replies
  • 0 likes
  • Browse
    iOS
  • 690 Views
  • 3 replies
  • 0 likes

How do I shuffle queue?

IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

  • Newbie
  •   IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.
  • brietman
  • Casual Listener
  • 5177 Views
  • 3 replies
  • 1 likes
  • 5177 Views
  • 3 replies
  • 1 likes

Superuser Contribution No puedo cambiar o pausar las canciones

Tengo el Plan Familiar de Spotify y con una persona de ese plan comparto una playlist, ambos tenemos iPhones y de pronto la barra de controles desapareció en nuestra playlist. Es algo molesto porque no podemos pausar, cambiar de canción ni hacer nada...

  • Casual Listener
  • Tengo el Plan Familiar de Spotify y con una persona de ese plan comparto una playlist, ambos tenemos iPhones y de pronto la barra de controles desapareció en nuestra playlist. Es algo molesto porque ...
  • Jeremy
  • Spotify
  • 1136 Views
  • 2 replies
  • 0 likes
  • 1136 Views
  • 2 replies
  • 0 likes