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iOS (iPhone, iPad)

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230883 Views

53 replies

13 likes

  • 230883 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154287 Views

507 replies

108 likes

  • 154287 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107399 Views

19 replies

38 likes

  • 107399 Views
  • 19 replies
  • 38 likes

Superuser Contribution Enhance for my Liked Songs keeps playing the same 'recommendations'.

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a recommendation comes up it is always the same songs ...

Casual Listener

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a r...

Alex

Spotify Legend

411 Views

1 replies

1 likes

  • 411 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution finding podcasts on spotify kids

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app

Visitor

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...

pfugs

Newbie

7584 Views

23 replies

8 likes

  • 7584 Views
  • 23 replies
  • 8 likes

Solved!!Superuser Contribution Bring back search for playlist when Adding to playlist

PlanPremiumCountryAustraliaDeviceiPhone 12Operating SystemiOS 15 My Question or IssueI have a lot of playlists and the update removing the ability to search when I'm adding a song to the playlist means I have to scroll through all of them to find the...

Regular

Plan Premium Country Australia Device iPhone 12 Operating System iOS 15   My Question or Issue I have a lot of playlists and the update removing the ability to search when I'm adding a...

ac430

Regular

1790 Views

6 replies

0 likes

  • 1790 Views
  • 6 replies
  • 0 likes

Superuser Contribution bring back search for playlist when adding to playlist on ios mobile

I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile

Regular

I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile

Yordan

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Why can’t i see the lyrics?

When i click on any song i can’t see the lyrics like i usually can.

Casual Listener

When i click on any song i can’t see the lyrics like i usually can.

MintPixels

Casual Listener

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Progress bar disappeared, no repeat/shuffle button, no previous button, queue not available

PlanFreeCountryIndia DeviceiPhone 11 Pro MaxOperating SystemiOS 16.5 My Question or IssueThe latest update changed the entire UI. No shuffle button, no repeat button, no progress bar, no previous button, no queue available, can’t click on certain lyr...

Casual Listener

  Plan Free Country India   Device iPhone 11 Pro Max Operating System iOS 16.5   My Question or Issue The latest update changed the entire UI. No shuffle button, no repeat ...

kyt3

Newbie

1066 Views

7 replies

0 likes

  • 1066 Views
  • 7 replies
  • 0 likes

Bring back lyrics on mobile

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assistants, etc. Lyrics were far more useful and fun to ha...

Newbie

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assista...

1222432129

Visitor

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Why aren't my playlists not staying in the custom order I put them in?

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to some irrelevant order. Not sure why the playlists w...

Casual Listener

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to ...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Something went wrong" when using Hey Siri to play a song

PlanPremiumCountryUSDeviceiPhone 14 Pro MaxOperating SystemiOS 16.5My Question or IssueWhen I use "Hey Siri" to play a song through Spotify, I initially get an error, and a message that "something went wrong." When I try a second time right after, it...

Newbie

  Plan Premium Country US Device iPhone 14 Pro Max Operating System iOS 16.5 My Question or Issue When I use "Hey Siri" to play a song through Spotify, I initially get an error, and a ...

Dian

Spotify Legend

1927 Views

1 replies

0 likes

  • 1927 Views
  • 1 replies
  • 0 likes

Superuser Contribution search bar within liked songs

why have you removed the search bar within the liked songs playlist on the iPhone app? it is v annoying i used this feature alot. please change this back.

Visitor

why have you removed the search bar within the liked songs playlist on the iPhone app?    it is v annoying i used this feature alot.    please change this back. 

MihailY

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won’t download

PlanPremiumCountry DeviceiPhone 12Operating System(iOS 16.5 Windows 10 My Question or IssueWell my local files won’t download, doesn’t even have the download symbol. But all my other local files (165 tracks) are downloaded. This one song just refuses...

Newbie

  Plan Premium Country   Device iPhone 12 Operating System (iOS 16.5 Windows 10   My Question or Issue Well my local files won’t download, doesn’t even have the download sym...

tobibrx

Newbie

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently played and searched song doesn’t display when I click on it

I clicked on my recently played song and itdidn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. Does anyone know how to fix this? Because I’ve tried updating ...

Newbie

  I clicked on my recently played song and it didn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. D...

Eni

Moderator

532 Views

1 replies

0 likes

Other
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Spotify free) songs from search won’t play

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many times I reload. My internet connection is 100% fine ...

Visitor

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many t...

Dian

Spotify Legend

1920 Views

7 replies

0 likes

  • 1920 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Songs in search not playing

PlanFreeCountrySlovakiaDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExact songs (playlists and albums work correctly) in search are not working, it will show something wrong, please try again later button. Tried logging out/in and...

Casual Listener

Plan Free Country Slovakia Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue Exact songs (playlists and albums work correctly) in search are not working, it will s...

LukasGereg

Casual Listener

742 Views

2 replies

0 likes

  • 742 Views
  • 2 replies
  • 0 likes

Family Plan keeps switching devices still

PlanPremium FamilyCountryUSDeviceIphone 13 Pro & Google Home My Question or IssueBeen a long time Spotify User with a premium family plan. I have a google home device my daughter uses in her bedroom and every time she tells it to play music it will c...

Newbie

Plan Premium Family Country US Device Iphone 13 Pro & Google Home   My Question or Issue Been a long time Spotify User with a premium family plan. I have a google home device my daug...

MN22

Regular

6396 Views

2 replies

2 likes

  • 6396 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't duplicate song on a playlist

PlanPremiumCountryUSADeviceiPhone 14Operating System(iOS 16.5 My Question or IssueI'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to be resolved. As a dedicated user of six years now, it's really frustrating h...

Newbie

Plan Premium Country USA Device iPhone 14 Operating System (iOS 16.5   My Question or Issue I'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to ...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Superuser Contribution Buttons going unresponsive

PlanPremiumCountryUnited KingdomDeviceiPhone 13 My Question or IssueRecently a few of the buttons have randomly been going unresponsive and don’t start working again for a while later. ‘Delete playlist’ ‘Make playlist private’ and ‘Change Image’ (on ...

Newbie

  Plan Premium Country United Kingdom Device iPhone 13   My Question or Issue Recently a few of the buttons have randomly been going unresponsive and don’t start working again for ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes