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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70021 Views
  • 16 replies
  • 37 likes
  • 70021 Views
  • 16 replies
  • 37 likes

Superuser Contribution my spotify songs keep repeating first 1 or 2 seconds of any songs I play.

When I hit play of a song on any Spotify playlist on my Iphone 11, any song on any of my playlists, my iphone 11 spotify keeps repeating the first second or two of the song. This does not happen on my Ipad.

  • Visitor
  • When I hit play of a song on any Spotify playlist on my Iphone 11, any song on any of my playlists, my iphone 11 spotify keeps repeating the first second or two of the song. This does not happen on m...
  • AlejaR
  • Moderator
  • 965 Views
  • 1 replies
  • 0 likes
  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify tracks turned grey after listen to several songs

My Spotify tracks turned grey after listened to several songs, after that the app could not be used properly and I had to restart the app againPlanPremiumCountryVietnamDeviceiPhone 7Operating SystemiOS 15.7.9 My Question or IssueMy Spotify tracks tur...

  • Newbie
  • My Spotify tracks turned grey after listened to several songs, after that the app could not be used properly and I had to restart the app again Plan Premium Country Vietnam Device iPhone 7 Ope...
  • Eni
  • Moderator
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs playlist not working

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 17 My Question or IssueThis issue was occurring prior to my phone update so I don’t believe it to be a software issue. When I open Spotify I have access to all of my playlists and can open/play ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 Operating System iOS 17   My Question or Issue This issue was occurring prior to my phone update so I don’t believe it to be a software issue....
  • Jaywillay23
  • Casual Listener
  • 10224 Views
  • 2 replies
  • 0 likes
  • 10224 Views
  • 2 replies
  • 0 likes

Superuser Contribution Apple Watch showing duplicate podcasts

With the latest versions, I now see duplicated podcasts listed in the Podcasts playlist on my Apple Watch. if I have three episodes on my phone, I have six listed on the watch. And they are in repeated order e.g. 1,2,3,1,2,3 so it’s not sorting them....

  • Roadie
  • With the latest versions, I now see duplicated podcasts listed in the Podcasts playlist on my Apple Watch.   if I have three episodes on my phone, I have six listed on the watch. And they are ...
  • Elena
  • Moderator
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe to queue stopped working

PlanPremiumCountryGermany DeviceiPhone 14 ProOperating SystemiOS 17.0.3 My Question or IssueThe function to swipe to queue stopped working in liked songs page with Spotify version 8.8.80

  • Newbie
  •   Plan Premium Country Germany  Device iPhone 14 Pro Operating System iOS 17.0.3   My Question or Issue The function to swipe to queue stopped working in liked songs page w...
  • Yordan
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium acct app not working right. can play/skip ~10ish tracks then quits playing.

PlanPremiumCountryUSDevice(iPhone se Operating System(iOS 15.7.9 My Question or IssueSpotify hasn't worked right for the last few weeks. possibly started after a phone software update but can't remember. It lets me play/skip about 10ish songs then qu...

  • Newbie
  • Plan Premium Country US Device (iPhone se  Operating System (iOS 15.7.9   My Question or Issue Spotify hasn't worked right for the last few weeks. possibly started after a ph...
  • MihailY
  • Moderator
  • 382 Views
  • 4 replies
  • 3 likes
  • 382 Views
  • 4 replies
  • 3 likes

Superuser Contribution Stop personalizing spotify made playlist for me

A couple months ago spotify started customizing its own playlists based on what i like but i go to these playlists (decades, dinner music playlists, etc.) to listen to something i don't usually listen to. How do i get spotify to stop customizing its ...

  • Casual Listener
  • A couple months ago spotify started customizing its own playlists based on what i like but i go to these playlists (decades, dinner music playlists, etc.) to listen to something i don't usually liste...
  • twillt
  • Regular
  • 8126 Views
  • 7 replies
  • 43 likes
  • 8126 Views
  • 7 replies
  • 43 likes

Superuser Contribution Issues with scrolling on long podcast lists

PlanPremiumCountryUSDeviceiphone 12Operating SystemiOS 17.0.3 My Question or IssueSee attached video. When scrolling through long lists of content, if I scroll to where it needs to load more content it will hop around. In the example screenshot I was...

  • Newbie
  • Plan Premium Country US Device iphone 12 Operating System iOS 17.0.3   My Question or Issue See attached video. When scrolling through long lists of content, if I scroll to where it ne...
  • Eni
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Connected device pop up showing up constantly

PlanPremiumCountryUS DeviceIPhone 13 Pro iPad Air 4Operating SystemiOS 17 My Question or IssueWhen using Spotify connect, you get that pop up to that show that device name and current volume levels. I am getting that pop up constantly starting today ...

  • Regular
  • Plan Premium Country US   Device IPhone 13 Pro iPad Air 4 Operating System iOS 17   My Question or Issue When using Spotify connect, you get that pop up to that show that device ...
  • 520 Views
  • 0 replies
  • 0 likes
  • 520 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot download music to iPhone due to maximum number of devices

I had five iOS devices with music downloaded.Then initialized two iPhones to sell, without deleting downloaded music in Spotify.Now I bought a new iPhone and tried to download music in Spotify, but I couldn’t due to maximum number of devices. I assum...

  • Visitor
  • I had five iOS devices with music downloaded. Then initialized two iPhones to sell, without deleting downloaded music in Spotify. Now I bought a new iPhone and tried to download music in Spotify, b...
  • AlejaR
  • Moderator
  • 531 Views
  • 3 replies
  • 0 likes
  • 531 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cannot fond the receipt nor the account is updated to premium after pay

I have completed the payment for spotify duo plan for 3 months.My account is not updated to premium nor i can see the receipt

  • Visitor
  • I have completed the payment for spotify duo plan for 3 months.My account is not updated to premium nor i can see the receipt
  • Dian
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Solved!! Spotify stops playing at the end of a track

Plan = PremiumCountry = Canada Device = iPhone SE 1Operating System = iOS 15.7.9My Question or IssueWhen listening to my "Discover Weekly" playlist, Spotify stops playing at the end of a track. Always at a different point (eg. after the 10th track, o...

  • Casual Listener
  • Plan = Premium Country = Canada   Device = iPhone SE 1 Operating System = iOS 15.7.9 My Question or Issue When listening to my "Discover Weekly" playlist, Spotify stops playing at the...
  • Madcatxster
  • Newbie
  • 424 Views
  • 1 replies
  • 1 likes
  • 424 Views
  • 1 replies
  • 1 likes

Superuser Contribution Apple Watch Spotify constantly crashing

Watch model SEWatch iOS 8.3Iphone model XrIphone iOS 15.2.1Spotify version 8.6.96.591PlanPremiumCountryMexicoDevice 1Iphone XrOperating SystemiOS 15.2.1Device 2Apple Watch SEOperating SystemiOS 8.3Spotify version8.6.96.591My Question or IssueBrand ne...

  • Casual Listener
  • Watch model SE Watch iOS 8.3 Iphone model Xr Iphone iOS 15.2.1 Spotify version 8.6.96.591 Plan Premium Country Mexico Device 1 Iphone Xr Operating System iOS 15.2.1 Device 2 Apple Wat...
  • pakanp
  • Newbie
  • 17330 Views
  • 50 replies
  • 8 likes
  • Apple Watch
    bug
  • 17330 Views
  • 50 replies
  • 8 likes

Superuser Contribution Shuffle and loop not working when connected to car

When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or artist and then connect to my car it unshuffles.

  • Casual Listener
  • When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or art...
  • MihailY
  • Moderator
  • 602 Views
  • 3 replies
  • 0 likes
  • 602 Views
  • 3 replies
  • 0 likes

Superuser Contribution Now playing won’t progress track but will show as playing

Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. Can’t turn off notifications to get it to stay off my...

  • Casual Listener
  • Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. ...
  • MihailY
  • Moderator
  • 421 Views
  • 3 replies
  • 0 likes
  • 421 Views
  • 3 replies
  • 0 likes

How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

  • Casual Listener
  • I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.
  • bigd4316
  • Casual Listener
  • 4440 Views
  • 7 replies
  • 22 likes
  • 4440 Views
  • 7 replies
  • 22 likes

Superuser Contribution my local song files won’t show up

i downloaded some songs and they don’t show up in my library even though the setting is turned on

  • Visitor
  • i downloaded some songs and they don’t show up in my library even though the setting is turned on
  • Yordan
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

exclude from my music taste button is not showing up?

i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my personal spotify is a must for kids who only calm down ...

  • Visitor
  • i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my pers...
  • Prague
  • Community Legend
  • 540 Views
  • 1 replies
  • 1 likes
  • 540 Views
  • 1 replies
  • 1 likes

Superuser Contribution My local files on my phone are not downloading/syncing.

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the songs. They are greyed out and it says they need dow...

  • Visitor
  • It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the s...
  • houserockr
  • Newbie
  • 525 Views
  • 2 replies
  • 1 likes
  • 525 Views
  • 2 replies
  • 1 likes