Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45273 Views
15 replies
36 likes

45273 Views
15 replies
36 likes

Superuser Contribution local files not showing up on iphone

my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the option for local files on my iphone but nothing has s...

jayke4
Casual Listener
my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the op...
2023-07-09 3:33:48 AM
2023-07-18 12:18:32 PM
Dian
Spotify Legend
357 Views
3 replies
0 likes

357 Views
3 replies
0 likes

Shuffle button doesn't work (again)

PlanPremiumCountryUnited States DeviceiPhone 8Operating SystemiOS 16.4 My Question or IssueJust installed the app update from 5 days ago and I am once again unable to turn on shuffle. The issue was resolved in the update previous to this one but it's...

_Riot
Visitor
Plan Premium Country United States Device iPhone 8 Operating System iOS 16.4 My Question or Issue Just installed the app update from 5 days ago and I am once again unable to tu...
2023-07-16 6:41:24 PM
2023-07-17 2:17:39 PM
MateusM
Spotify Star
239 Views
1 replies
1 likes

239 Views
1 replies
1 likes

Superuser Contribution Opening Spotify app on ios pauses or interrups other media playback.

PlanPremiumCountrySweden DeviceIPhone 12 MiniOperating SystemIOS 15.1.1 Issue Since recently, opening the spotify application on ios results in any other media playback from other apps, such as apple music, bandcamp, soundcloud, pod caster etc to pau...

stQ
Regular
Plan Premium Country Sweden Device IPhone 12 Mini Operating System IOS 15.1.1 Issue Since recently, opening the spotify application on ios results in any other media ...
2021-12-05 2:01:06 PM
2023-07-17 1:22:57 PM
saikumargvsh
Newbie
3511 Views
22 replies
2 likes
ios interrput pause playback lamesource

3511 Views
22 replies
2 likes

Superuser Contribution can't see my playlists, says I need to get premium to play in any order

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...

New user
Visitor
Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...
2023-07-13 11:50:32 PM
2023-07-15 3:35:03 PM
MihailY
Moderator
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Superuser Contribution Feedback Sounds not working anymore

PlanPremiumCountryAustriaDeviceiphone12Operating Systemios14.4 My Question or Issuehi there since switching from earpods to wireless airpods the feedback sounds when i play/pause and skipping tracks are not working anymore? is this intended? i really...

petershaw
Casual Listener
Plan Premium Country Austria Device iphone12 Operating System ios14.4 My Question or Issue hi there since switching from earpods to wireless airpods the feedback sounds when i play/p...
2021-03-14 6:31:04 PM
2023-07-15 5:07:57 AM
Arjun11
Newbie
1954 Views
6 replies
0 likes
AirPods
Feedback Sounds

1954 Views
6 replies
0 likes

Superuser Contribution Spotify closes while playing a song

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different device, restarting my phone, and my phone is on the new...

MsRubiks
Casual Listener
I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different devi...
2023-07-10 12:17:43 PM
2023-07-14 11:51:12 PM
Eni
Moderator
249 Views
1 replies
1 likes

249 Views
1 replies
1 likes

Superuser Contribution Stuck on Downgrade button and can’t logout

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can log back in with the correct account, which has a ...

New user
Visitor
I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can...
2023-07-12 11:38:06 PM
2023-07-14 12:02:16 PM
Yordan
Moderator
510 Views
1 replies
0 likes

510 Views
1 replies
0 likes

Superuser Contribution Re: Apareció que gané el link de regalar 2 meses de premium pero desapareció

necesito ayuda

idelaric
Casual Listener
necesito ayuda
2023-07-11 4:19:28 AM
2023-07-14 9:48:29 AM
Lyubka
Moderator
370 Views
3 replies
0 likes

370 Views
3 replies
0 likes

Superuser Contribution Is there some way to save our own "custom" equalizer settings (or at least alter the presets)??

My Question or IssueIs there some way to save our own "custom" equalizer settings (or at least alter the presets)?? Especially in this day of zillions of different speaker and headphone types, it is VERY helpful to adjust EQ for particular situations...

ShaktiBaby
Visitor
My Question or Issue Is there some way to save our own "custom" equalizer settings (or at least alter the presets)?? Especially in this day of zillions of different s...
2021-01-29 12:07:47 AM
2023-07-14 3:56:18 AM
Straight494
Newbie
5869 Views
6 replies
13 likes

5869 Views
6 replies
13 likes

Superuser Contribution 2 specific podcasts will not play on my spotify.

The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the same issue. Most of the time it just stays at 0:00, ...

InspectorZimm
Casual Listener
The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the s...
2023-07-11 3:52:12 PM
2023-07-13 7:32:00 PM
Eni
Moderator
543 Views
7 replies
0 likes

543 Views
7 replies
0 likes

Solved!!Superuser Contribution Session automatically switching to removed device (Tesla)

PlanPremiumCountrySloveniaDeviceiPhone 14 Pro Max, DesktopOperating SystemiOS 16, Windows 10 My Question or IssueI recently test drove a Tesla Model 3 and logged into Spotify during the ride but forgot to log out. My Spotify session now occasionally ...

aabeba
Newbie
Plan Premium Country Slovenia Device iPhone 14 Pro Max, Desktop Operating System iOS 16, Windows 10 My Question or Issue I recently test drove a Tesla Model 3 and logged into Spotify...
2023-07-12 11:38:02 AM
2023-07-13 1:06:56 PM
Lyubka
Moderator
904 Views
1 replies
0 likes

904 Views
1 replies
0 likes

Have an account… can’t play music.

I signed up and paid. So how do I listen to music?

gleaming
Visitor
I signed up and paid. So how do I listen to music?
2023-06-09 10:14:49 PM
2023-07-12 4:07:35 PM
Billy-J
Spotify Star
209 Views
1 replies
0 likes

209 Views
1 replies
0 likes

“Your Library” header won’t go away

Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers for the Home and Search pages minimize when I scroll do...

kmanrooney
Newbie
Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46 The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers ...
2023-06-28 2:41:21 AM
2023-07-12 4:01:17 PM
Billy-J
Spotify Star
226 Views
1 replies
0 likes
(iOS)
Interface
interface bug

226 Views
1 replies
0 likes

Solved!!Superuser Contribution Cannot disable Enhance feature offline on iOS Spotify app

PlanPremiumDeviceiPhone 13 ProOperating SystemiOS 16.1.1My Question or IssueI turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. However, my “Liked songs” is stuck with the “Enhanced” feature turned on,...

loboda97
Newbie
Plan Premium Device iPhone 13 Pro Operating System iOS 16.1.1 My Question or Issue I turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. Howeve...
2022-12-05 7:36:02 AM
2023-07-12 1:12:32 PM
violaiv
Casual Listener
6359 Views
16 replies
4 likes

6359 Views
16 replies
4 likes

Superuser Contribution Automatic skipping of unavailable songs causes wrong visuals to be displayed

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 16.5.1 My Question or IssueAs should happen, unavailable songs that are queued are automatically skipped. This causes the visuals of the previous song, cover image, video, etc. to repl...

Sneezless
Casual Listener
Plan Premium Country United Kingdom Device iPhone X Operating System iOS 16.5.1 My Question or Issue As should happen, unavailable songs that are queued are automatically skipped. Th...
2023-07-09 1:38:57 AM
2023-07-11 7:20:59 PM
Susan_GP
Moderator
363 Views
3 replies
0 likes

363 Views
3 replies
0 likes

Solved!!Superuser Contribution Song on repeat

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”. On repeat!Cant listening more then 1 trackPlanPremiumCountryTurkeyDeviceIphone 12macbook proOperating SystemiOS 16 My Question or IssueEvery time when i star...

Hfhffghgcvbhc
Visitor
Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”. On repeat! Cant listening more then 1 track Plan Premium Country Turkey Device Iphone 12 mac...
2023-07-05 6:59:22 PM
2023-07-11 3:50:45 PM
Lyubka
Moderator
539 Views
6 replies
0 likes

539 Views
6 replies
0 likes

Superuser Contribution Podcast adverts only on 4g/ cellular data

PlanPremiumCountryUkDeviceiPhoneOperating SystemiOS My Question or Issue I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only get adverts when I’m on 4G and not when listening on Wi-Fi. How can I get rid of the adverts...

SarahH7
Visitor
Plan Premium Country Uk Device iPhone Operating System iOS My Question or Issue I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only g...
2023-07-10 8:22:43 AM
2023-07-11 9:50:24 AM
Joan
Moderator
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Superuser Contribution iOS app crashes due to high CPU usage when in background

PlanPremiumCountryJapanDeviceiPhone 13 Pro MaxOperating SystemiOS 16.5 My Question or IssueSpotify iOS app (8.8.44) crashes when playing on background. In the error log which I can see, it seems the app consumes CPU a lot in background and app proces...

abetar0
Newbie
Plan Premium Country Japan Device iPhone 13 Pro Max Operating System iOS 16.5 My Question or Issue Spotify iOS app (8.8.44) crashes when playing on background. In the error log which...
2023-06-19 4:53:29 PM
2023-07-10 10:42:46 AM
sapsify
Newbie
595 Views
2 replies
1 likes

595 Views
2 replies
1 likes

8.8.30 notifications update help

Hello, I am on IOS mobile app and just got the 8.8.30 update which has the notification tab where I can see who likes my playlists and who follows me. I am wondering if I follow and quickly unfollow someone if my following notification will still app...

claree_s
Regular
Hello, I am on IOS mobile app and just got the 8.8.30 update which has the notification tab where I can see who likes my playlists and who follows me. I am wondering if I follow and ...
2023-04-30 2:20:18 AM
2023-07-10 10:03:36 AM
prakhar76
Newbie
1278 Views
2 replies
1 likes

1278 Views
2 replies
1 likes

Superuser Contribution App closes out

App completely closes out when I hit the sleep timer button. It will play the songs, but as soon as I hit the sleep timer button is stops the song and closes the app.

Casieor
Casual Listener
App completely closes out when I hit the sleep timer button. It will play the songs, but as soon as I hit the sleep timer button is stops the song and closes the app.
2023-07-09 5:07:30 PM
2023-07-10 2:02:46 AM
Casieor
Casual Listener
438 Views
2 replies
0 likes

438 Views
2 replies
0 likes

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