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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30677 Views

40 replies

9 likes

  • 30677 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95398 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1031 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293845 Views

60 replies

15 likes

  • 293845 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123748 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution “Couldn’t open link” message

Getting this error anytime someone shares a song link with me via the iOS messages app. Worked fine yesterday. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My...

Casual Listener

Getting this error anytime someone shares a song link with me via the iOS messages app. Worked fine yesterday.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

Susan_GP

Moderator

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
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Save position in different playlists

Hi! Is it possible to save multiple playlist positions? For example: If I listen to a playlist A and switch to a playlist B. Is it possible to save the position within playlist A? Because if I switch back from B to A, I'll always have to search for m...

Newbie

Hi!   Is it possible to save multiple playlist positions? For example: If I listen to a playlist A and switch to a playlist B. Is it possible to save the position within playlist A? Because ...

okxoliverkoenig

Newbie

4187 Views

6 replies

20 likes

  • 4187 Views
  • 6 replies
  • 20 likes

Superuser Contribution Re: Ongoing performance issues on iOS devices

Using a Pioneer DEH-S410BT aftermarket radio with microphone using firmware 8.27 released 17/01/2022 (latest as of 12/02/2024 @ 23:50 GMT) in a Vauxhall/Opel Agila S-AC 2011 (Suzuki K10B engine) with connections supplied by connects2 to iso and steer...

Casual Listener

Using a Pioneer DEH-S410BT aftermarket radio with microphone using firmware 8.27 released 17/01/2022 (latest as of 12/02/2024 @ 23:50 GMT) in a Vauxhall/Opel Agila S-AC 2011 (Suzuki K10B engine) with...

AlejaR

Moderator

919 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution IOS playing bug

PlanPremium duoCountryUSADeviceIPhone 13Operating SystemIOS 17.4.1 My Question or IssueWhen I swipe the app up, when I go back into the app no sound plays and the numbers to show duration of the song are just lines but I can press all the buttons and...

Regular

Plan Premium duo Country USA Device IPhone 13 Operating System IOS 17.4.1   My Question or Issue When I swipe the app up, when I go back into the app no sound plays and the numbers to ...

Yordan

Moderator

2889 Views

10 replies

0 likes

  • 2889 Views
  • 10 replies
  • 0 likes

Superuser Contribution Lyrics moved to bottom on iphone app

Plan: PremiumCountry: USDevice: iPhone 14Operating System: iOS 17.4.1 My Question or Issue: The lyrics have moved to the bottom of the page under about the artist and live events near me. How can I move it back? I look at the lyrics a lot and want it...

Visitor

Plan: Premium Country: US Device: iPhone 14 Operating System: iOS 17.4.1   My Question or Issue: The lyrics have moved to the bottom of the page under about the artist and live events ...

Mitre226644

Roadie

1502 Views

6 replies

4 likes

  • 1502 Views
  • 6 replies
  • 4 likes

Superuser Contribution PlayStation app forcing log in every time and not being able to find the PS

PlayStation app forcing log in every time and no longer able to find the PS on mobile app to pair. I’ve updated and redownloaded apps on both devices. Still having same problem.

Casual Listener

PlayStation app forcing log in every time and no longer able to find the PS on mobile app to pair. I’ve updated and redownloaded apps on both devices. Still having same problem.

noelmartin

Casual Listener

3820 Views

3 replies

0 likes

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  • 3 replies
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Why do I keep seeing U2's new release on my homepage?

I do not like U2.So why is their new release always displayed on my homepage/feed, every day for the last few days? No other new release is being featured there - only U2's!This is terrible. Why on earth is Spotfiy pushing something on my own feed th...

Roadie

I do not like U2. So why is their new release always displayed on my homepage/feed, every day for the last few days? No other new release is being featured there - only U2's! This is terrible. Wh...

patrick521

Newbie

1137 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't like songs

I am having an issue where I can’t like songs. I have an iPhone 15 and honestly didn’t realize I can’t like songs until my friends told me about it. I am on a student plan I’m not sure if that makes a difference? But please let me know. I alrdy tried...

Visitor

I am having an issue where I can’t like songs. I have an iPhone 15 and honestly didn’t realize I can’t like songs until my friends told me about it. I am on a student plan I’m not sure if that makes ...

Vasil

Moderator

929 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Re: Music plays by itself after bluetooth disconnected

Hi all, I just had the same issue. I am on an iPhone 11 running 16.4.1. Spotify version 8.8.27.448. Spotify was “closed” and not open as a page in the background. I had a FaceTime audio call using my AirPods and when the call ended and I put the AirP...

Visitor

Hi all,   I just had the same issue. I am on an iPhone 11 running 16.4.1. Spotify version 8.8.27.448.   Spotify was “closed” and not open as a page in the background. I had a FaceT...

MartinT

Spotify Legend

1665 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How do I save my songs to files? (I am using IPad)

How do I find the tools button?I tried searching on the internet, but all it said was to go to tools!But where is the TOOLS?!I mean, it does tell me where it is supposed to be, but I can’t find it! I searched everywhere on Spotify!

Visitor

How do I find the tools button? I tried searching on the internet, but all it said was to go to tools! But where is the TOOLS?! I mean, it does tell me where it is supposed to be, but I can’t find...

Kiril

Moderator

1357 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Bug with iOS Sonoma

PlanPremiumCountryFranceDeviceIMacOperating SystemiOS sonoma 14.4.1 My Question or IssueHi, I'd upgraded my iOS with Sonoma 14.4.1. When spotify app runs when I work, it generate new bugs and finaly reboot my mac. It has done several times. It only h...

Casual Listener

Plan Premium Country France Device IMac Operating System iOS sonoma 14.4.1   My Question or Issue Hi, I'd upgraded my iOS with Sonoma 14.4.1. When spotify app runs when I work, it gene...

2The_metal

Casual Listener

579 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution (iPhone) Added songs not showing up in playlists

I had to delete some songs from my playlist a while ago, and now that I’m trying to re-add them, they don’t show up, but it says they’re already in the playlist. I’ve tried updating, logging out and back in, as well as deleting and reinstalling the a...

Casual Listener

I had to delete some songs from my playlist a while ago, and now that I’m trying to re-add them, they don’t show up, but it says they’re already in the playlist. I’ve tried updating, logging out and ...

sand_eater

Casual Listener

2409 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Courses button always glowing on Home screen

PlanPremiumCountryUKDeviceiPhone 13 MiniOperating SystemiOS 17.4.1 My Question or IssueThe courses tab on the home screen has been glowing ever since the feature was made available for iOS. I would have thought it'd be gone by now seeing as it was ro...

Regular

Plan Premium Country UK Device iPhone 13 Mini Operating System iOS 17.4.1   My Question or Issue The courses tab on the home screen has been glowing ever since the feature was made ava...

Susan_GP

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Two cancelled podcasts stay in my library and I have no way to remove them

Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in any way. When I click on them, it says "Something wen...

Regular

Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in an...

AlejaR

Moderator

2555 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Superuser Contribution Pagamento Premium Efetuado e não atualizou

PlanFree/PremiumCountryBrasilDeviceIPhone 14Operating SystemiOS 17.4.1 My Question or IssuePaguei o premium e não atualizou, não recebi o boleto porém foi cobrado no cartão que apenas essa conta possui pois criei o cartão virtual para esta compra.

Newbie

Plan Free/Premium Country Brasil Device IPhone 14 Operating System iOS 17.4.1   My Question or Issue Paguei o premium e não atualizou, não recebi o boleto porém foi cobrado no cartão q...

Vasil

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want the desktop version on my iPad!

PlanPremium CountryCanada DeviceiPad pro (2020)Operating SystemiOS 14 My Question or IssueThere should be an option to have the desktop version of Spotify on my iPad. I use my iPad Pro completely like a laptop and the app is just no where as good as ...

Casual Listener

  Plan Premium   Country Canada   Device iPad pro (2020) Operating System iOS 14   My Question or Issue There should be an option to have the desktop version of Spoti...

Yordan

Moderator

4942 Views

3 replies

10 likes

  • 4942 Views
  • 3 replies
  • 10 likes

Superuser Contribution Canvas videos are not playing while being activated in the latest app

Hello. iPhone 12 Pro.Latest iOS version available - 16.5App version - 8.8.43.436Canvas option is available and enabled in PlaybackData saver options are offSpotify Premium subscriptionI used to have Canvas before, that's why I'm very concerned that I...

Newbie

Hello. iPhone 12 Pro. Latest iOS version available - 16.5 App version - 8.8.43.436 Canvas option is available and enabled in Playback Data saver options are off Spotify Premium subscription I...

BSakuga

Visitor

1745 Views

7 replies

0 likes

  • 1745 Views
  • 7 replies
  • 0 likes

Superuser Contribution BBC podcasts won't stream from Apple Watch

PlanPremiumCountryUKDeviceApple Watch Series 4Operating SystemWatchOS 7.1 My Question or IssueWhen streaming podcasts direct from Apple Watch, now that this new feature is available, all podcasts stream fine except for BBC podcasts. Is there a specif...

Casual Listener

Plan Premium Country UK Device Apple Watch Series 4 Operating System WatchOS 7.1   My Question or Issue When streaming podcasts direct from Apple Watch, now that this new feature is av...

ElliotB1

Visitor

1104 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Playing music pauses every minute

I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't seem to go away. I can play music from any playlist a...

Newbie

I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't se...

Maria

Moderator

709 Views

4 replies

0 likes

  • 709 Views
  • 4 replies
  • 0 likes