Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43138 Views

43 replies

10 likes

  • 43138 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108548 Views

116 replies

13 likes

Other
  • 108548 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1616 Views

0 replies

0 likes

iOS
  • 1616 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301715 Views

62 replies

16 likes

  • 301715 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127664 Views

19 replies

38 likes

  • 127664 Views
  • 19 replies
  • 38 likes

Spotify Connect not working

PlanPremiumCountryUKDeviceiPhone SE, iPad 2019Operating SystemiOS 17.5 My Question or IssueSince the latest Spotify app update, whenever I try to connect to a device, it just shows “Connecting” very briefly then reverts to “Devices Available” without...

Regular

Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 17.5   My Question or Issue Since the latest Spotify app update, whenever I try to connect to a device, it just...

MateusM

Spotify Star

1131 Views

3 replies

0 likes

  • 1131 Views
  • 3 replies
  • 0 likes

Repeating mid-song

PlanPremiumCountryMalaysiaDeviceiPhone 13Operating SystemiOS 17.4.1 I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second half of chorus the song would repeat the front chorus and the scroll bar wou...

Casual Listener

Plan Premium Country Malaysia Device iPhone 13 Operating System iOS 17.4.1   I have an issue with songs repeat mid-song, I would be listening to a song and when it reaches the second ha...

MateusM

Spotify Star

807 Views

4 replies

0 likes

Songs Repeating
  • 807 Views
  • 4 replies
  • 0 likes

App crashing constantly. Again.

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 16.7.7App version8.9.40.506 My Question or IssueThe app is once again crashing constantly while I'm using it. The issue usually happens when I'm listening to a podcast. Either the podcast will...

Music Fan

Plan Premium Country Canada Device iPhone 8 Operating System iOS 16.7.7 App version 8.9.40.506   My Question or Issue The app is once again crashing constantly while I'm using it. Th...

MateusM

Spotify Star

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Volume resets to max when scrolling through instagram stories

Hi everyone, for quite some time I'm experiencing an issue with volume, which kind of freaks me out so much, that I'm starting this thread here. Every time I'm scrolling through Instagram Stories on my iPhone XR, running iOS 12.3.1, while listening t...

Newbie

Hi everyone,   for quite some time I'm experiencing an issue with volume, which kind of freaks me out so much, that I'm starting this thread here.   Every time I'm scrolling through Ins...

Kldrobb

Visitor

15569 Views

5 replies

11 likes

Instagram
loud
Max
revert
Stories
Story
volume
  • 15569 Views
  • 5 replies
  • 11 likes

Superuser Contribution Selected song is not playing, and songs in playlist are not showing

So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now?? PlanFreeCountryUnited StatesDeviceiPhone 14 Operating Systemi...

Newbie

So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now??  &nb...

tom_1800

Visitor

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app crashing when trying Opening the app

PlanPremiumCountry DeviceiPhone 15proOperating System My Question or IssueSpotify app crashing when trying To open the app

Newbie

Plan Premium Country   Device iPhone 15pro Operating System   My Question or Issue Spotify app crashing when trying To open the app

Ivelina

Moderator

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Superuser Contribution album cover instead of the song when searching

I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on IOS 17 and i have spotify free. Please fix this i’ve...

Newbie

I’m searching a song and it comes up. When pressing on it, it show the album the song is in instead of the actual song. It’s really annoying and in that way i can’t add it in my Liked folder. Im on I...

MartinT

Spotify Legend

1058 Views

1 replies

0 likes

  • 1058 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Deletes Downloads Randomly on iOS and desktop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryUsa Devices:Iphone xs and lenovo Operating System(iOS 10, Windows 10) My Question or IssueSpotify keeps deleting ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium   Country Usa   Devices: Iphone xs and lenovo &...

StereoGraph4

Casual Listener

4526 Views

8 replies

1 likes

  • 4526 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do i share track with sound to Instagram story

When I try to share a song to Instagram it won’t haw an audio to it . The audio would be muted and won’t let me unmute t it

Visitor

When I try to share a song to Instagram it won’t haw an audio to it . The audio would be muted and won’t let me unmute t it

Susan_GP

Moderator

6703 Views

2 replies

0 likes

  • 6703 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS app v8.9.38 crashes anytime the Play Queue is checked

This happens anytime I have multiple songs queued to play as soon as the currently playing song finishes and it tries to check the queue for the next song. It also happens if I tap the "Play Queue" button to try and see the queue. The resulting exper...

Casual Listener

This happens anytime I have multiple songs queued to play as soon as the currently playing song finishes and it tries to check the queue for the next song. It also happens if I tap the "Play Queue" b...

Susan_GP

Moderator

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist

I deleted all songs from my favourites to make the playlist completely new, but he shows me that there are still 3 songs in it even there are no songs in it.

Visitor

I deleted all songs from my favourites to make the playlist completely new, but he shows me that there are still 3 songs in it even there are no songs in it.

Joan

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify app on my apple watch wont let me change the sound

if i use the now paying app, i can skip the song, use the crown to change the volume, and pause the volume, i can do all that and more, apart from changing the volume on the app. If i pause the song, change the device that Spotify is using to the wat...

Visitor

if i use the now paying app, i can skip the song, use the crown to change the volume, and pause the volume, i can do all that and more, apart from changing the volume on the app. If i pause the song,...

FRANK-MR

Casual Listener

2619 Views

2 replies

0 likes

  • 2619 Views
  • 2 replies
  • 0 likes

Superuser Contribution Using my phone as a remote causes a heap of issues

This has been a problem for years, when I use my phone has a remote to skip tracks to stop and start, etc while listening on my desktop after a while I get a ton of issues. Almost like it lags behind. Both are on the same network and account. Songs d...

Regular

This has been a problem for years, when I use my phone has a remote to skip tracks to stop and start, etc while listening on my desktop after a while I get a ton of issues. Almost like it lags behind...

Susan_GP

Moderator

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Why are songs getting cut off before they finish?

When playing an album or Spotify playlist on iPhone or MacBook, songs never finish but are cut short by a few seconds each time. Very annoying!

Newbie

When playing an album or Spotify playlist on iPhone or MacBook, songs never finish but are cut short by a few seconds each time. Very annoying!

MateusM

Spotify Star

1536 Views

1 replies

0 likes

  • 1536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast play order cannot be changed even if the sort order is what I want

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhen I play podcasts, I usually want to play the latest episode first and want Spotify to autoplay the second-latest episode automatically. After googling for this, the sug...

Casual Listener

Plan Premium Country USA Device iPhone 7 Operating System iOS 13   My Question or Issue When I play podcasts, I usually want to play the latest episode first and want Spotify to autopl...

waxwomanpopo

Newbie

31304 Views

43 replies

16 likes

  • 31304 Views
  • 43 replies
  • 16 likes

Superuser Contribution combine my acct

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

ios app won’t play certain artist

PlanpremiumCountryUSDeviceiPhone 11Operating SystemiOS 17.4.1 My Question or Issuespotify won’t play any songs by a specific artist, when i try from their page or within a playlist. i get no error message message on mobile, on desktop it just says “s...

Casual Listener

  Plan premium Country US Device iPhone 11 Operating System iOS 17.4.1   My Question or Issue spotify won’t play any songs by a specific artist, when i try from their page or wit...

MateusM

Spotify Star

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sync local files to ipod touch 6th generation anymore

I have a 6th generation ipod touch that I use to create playlists which include files synced from my windows 11 desktop computer. I use this to play in my car instead of my iphone so that my playlist isn't interrupted while driving long distances or ...

Newbie

I have a 6th generation ipod touch that I use to create playlists which include files synced from my windows 11 desktop computer.  I use this to play in my car instead of my iphone so that my pl...

MartinT

Spotify Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bad Hide Song Functionality

Hi there, I've never been on this forum but have to comment on Spotify's latest update. As a Human Factors Professional, I am disappointed by the idea to put 'Hide Song' at the top of the options when you click the additional options area of a song. ...

Visitor

Hi there, I've never been on this forum but have to comment on Spotify's latest update.   As a Human Factors Professional, I am disappointed by the idea to put 'Hide Song' at the top of the op...

Billy_Shears

Regular

7141 Views

11 replies

43 likes

UI
UI Upgrade Sucks
usability
UX
  • 7141 Views
  • 11 replies
  • 43 likes