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Shuffle mode doesn't work in the car

Shuffle mode doesn't work in the car

  • Plan
    Premium
    Country
    Russia
    Device
    IPhone X
    Operating System
    IOS 15.1

    Shuffle mode doesn't work in the car (Mazda CX 5 2014, bluetooth)

    When I press the next track button, the shuffle mode turns off and the next track in the the list turns on.

    I have tried: reinstalling the app, resetting the car and iPhone, and so on.
Reply
1 Reply

CarlosE

Hey there @user-removed,

 

Thanks for reaching out to the Community and welcome!

 

Can you try logging out, restarting your phone, and logging back in? It's also worth restarting the app twice in a row. This may sound odd, but it's how the app does a resync.

 

If this doesn't change anything, can you let us know if the Shuffle works fine on your phone when not connected to the car?

 

Additionally, can you try with another type of connection, like USB or AUX cable, and let us know if this behavior persists?

 

Keep us posted.

CarlosEModerator
 
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