not streaming/ force quit after playing one song

[dakstreams]

spotify community please if you can hear me spotify community help me please i am going bonkers. yesterday my spotify started bugging out; it will play one song, and if i try to skip it OR let it keep playing into the next song, the app force quits and spits me out to my home screen. i've tried clearing the cache, i've tried uninstalling/ reinstalling the app and logging out/ logging back in, but i'm at wits end and i need help with this DESPERATLEY. 

Plan

Premium

Country

USA

Device

iphone 14+

[OscarDC]

Hey @dakstreams,

Thank you for reaching out to the Commuity and welcome.

We understand you’ve already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article?

If so and the issue persists,  would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Lastly,  include in your next response the OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.